McDonald's in Lübbenau/Spreewald

I have to honestly say that if my children hadn't gone there, I wouldn't have wanted to stop. But I have to say that it's one of the cleanest MCs I've visited in the last 5 months. Fürstenwalde, Wildau and Waltersdorf could learn a thing or two from it. There was always someone out and about cleaning the tables after people and cleaning the floor.

Weeks ago, a part was missing from the Mcdrive order. The M was sold out last week and probably again today. And at least when taking the order there should be someone who understands the German language.

Good location, also recommended as a stop on long journeys. Unfortunately, depending on peak times, it is very crowded and the staff is therefore tense.

It's been a long time since we've eaten at McDonald's with our child. To be honest, it was a total disappointment. Burgers were very small in size and the taste, what taste? It was all slapped together carelessly and that's how it tasted. Unfortunately, our opinion was once again confirmed. Things were completely different in our childhood (90s). The burgers were big and tasty but they also said, "Imagine there's a place you know where..." Therefore, in our eyes, there is a world of difference between McDonald's and the largest competitor (without clown) in terms of prices, quantity and, above all, quality. Very unfortunate

Everything was great, awesome! The employees are super duper ⭐️

The M was raw and cold. The cheese was forgotten when I made improvements. Guys, what's going on? Was there at 9:21pm on 2/3/25. The cheeseburgers were also cold. What's going on here? There was no apology. When it comes to repairs, the staff says it's the M. I ask and the cheese. Oh forgot. Goes zero zero zero And it's cold in the restaurant.

Sat outside because it was too crowded inside. Despite asking 4 times, the heater wasn't turned on, apparently nobody knows where they are turned on

It was very busy, really very busy. But the burger was ready quickly and was still fresh. Everything was also very clean and the staff were very friendly. Thank you

Dirty tables and “lovingly” thrown together burgers. No recommendation

The staff is friendly and quick. The atmosphere is modern. Only the sanitary facilities could be maintained better.

You can no longer look at the location. Something is always missing. Today the entire order seemed to be gone. After asking, the employee just got upset about the situation and told me to sit down again. No apologies, nothing. The staff seems to be extremely overwhelmed, but they have time to constantly do faxes. People are fooling around and not working. If you have a question you are looked at as if you were a bother. In addition, there are hardly any German-speaking employees anymore, no one really understands you when something doesn't fit. And there's always something wrong...

They are regular customers and have rarely had anything to complain about. The other day, however, we were simply locked in the store at midnight. After we asked if the door could be opened for us, the so-called specialists apparently didn't really understand what it was about. One gave me a thumbs up, the other aggressively asked me what I wanted, while the other said I should go out the window, since there was no window that could be opened. (Apparently they didn't really understand what I wanted, this can happen if you don't speak German). After a long wait, a nice German employee (the only one) opened the door for us. Otherwise the staff is mostly friendly. The cleanliness sometimes leaves a lot to be desired, but you also have to accept some things if you don't know what to do at midnight on the weekend. The rest is familiar from McDonald's: sauce is saved, the salad tastes less like salad and more like cardboard and most of the food comes to the table cold. If your name happens to be Robert, you'll have half a lottery win because you'll always get your food last. It's always an experience to come back.

So we tried it again because we had already had negative experiences there a few times and thought we'd go there and maybe things would get better. But again something from our order was forgotten, for the third time. I mean it can happen sometimes but if 2 or 3 employees are working on an order then nothing should be forgotten. And it was quiet too and I mean nobody was stressed.

McDonald's generally doesn't deserve more than one star. I would give it two if at least the staff got along somewhat. But the store is a perfect fit for Lübbenau. We had to complain about getting water instead of Sprite. Apple turnover came after 20 minutes. The M (I don't know if it generally tastes that bad) was the highlight... the McDonalds in Beuchow was always not the best. The outside of the drive always smells like feces.

The whole room was very dirty, there were napkins on the floor everywhere and tables weren't cleaned. When asked about this, you turned around and left. The worst house we have ever seen.

Very clean and nice service staff

So my citizen looked like an experiment and he was totally cold.

Very modern facility. The food as always. McDonald's just.

My Monopoly stickers were removed.

Wrong order received, overwhelmed staff

Staff is super friendly and helpful.

Were there today was so shocked the tables were dirty with sauces smeared on them, as was the floor. Then you don't get the food you ordered or you don't get everything. Furthermore, we ordered coffee with coffee cream and you get Capri Sun, the burgers came to the table cold and then the packaging of the castles were completely smeared with sauce on the outside knew where to touch and when you said something to the employees you weren't understood because they didn't seem to understand our language (German) properly

The biggest minus are the toilets. This is a disaster.

The toilets are absolutely disgusting! It makes you sick! Food is ok.

Before I went there, I read the reviews and left with a bad feeling. Maybe I was just lucky, but I can't confirm the negative comments here. I used the drive-thru counter on a Saturday evening. The employees were friendly and the food was quite good. It's just a Mccs and not a 5 star restaurant. Definitely keeps up with any Mccs from Berlin.

Super disappointed!! Burgers are always missing and today we even had hair in the Double Big Mäc!!! This is so gross. Given the prices, I expect more hygiene and, above all, what was ordered and paid for in the bag!! And it's too cold inside.

Wow, worst toilet in Germany, so unexpected of McD :(

The furnishings were beautifully done, but some were also really dirty. The service person at the counter barely understood German and forgot to pack a few things that you had ordered and even if you pointed it out to the person, you still forgot something. The taste is exactly the same as other McDonalds.

McDrive worked excellently. I had a lot of jalapenos on my burger.

I ordered fries twice and other things. After ordering, I drove home where I wanted my fries. They weren't in there, but the 4 sauces were cheeky and the store was completely empty

Hatte zwei mal Pommes und noch weitere Sachen bestellt bin nach der Bestellung nach Hause gefahren wo ich dann meine Pommes haben wollte waren sie nicht drin aber die 4 Soßen Frechheit der Laden war komplett lehr

Bad food, unpleasant service, I'm missing 2 curly fries, the woman at the counter was very annoyed and very impersonal, the shop is dirty, etc. NEVER AGAIN!!!!

The burgers are usually very dry, something I don't know from other branches. It would be very good if the burgers had a little more remulade or something similar.

The branch itself is nicely furnished, but due to the many tables it is quite cramped in places. When we were there it was pretty full, which probably explains the many tables. The children's play area is a joke, way too small with very few options. The bathrooms smelled disgusting, so unfortunately everything was lost. The staff on duty was very friendly and committed, but seemed overwhelmed by the many guests.

Had no problems, eat quickly and completely. The parking lot is actually always quite full and, above all, narrow... The two edges when you drive in front of the entrance are really bad.

It's a shame that you don't seem to understand German. And doesn't understand the meaning of the double chance of winning. Just work on customer service!!!

As we entered I could smell the burning oil and unfortunately my guess was correct. After eating a double hamburger sandwich, I had severe distress because I believe the hamburger was either leftover or spoiled. I am always a fan of McDonald's and hope that the superiors of this company visit and inspect this branch

2 Sterne weil die Mitarbeiter nett sind, doch bei größerer Bestellung fehlt immer was, heute aus Zeitmangel nicht bschgeschaut und es fehlten 1 BigMac und kleine Pommes. Chilli Cheese schmeckt als hätte er zu lange gelegen.

We were there late in the evening 2 weeks ago. We placed our order and paid fine. Unfortunately we had to wait a very long time (20 minutes) until we got our order. It dragged on because the staff were busy with private conversations. That doesn't work at all. Sigrid Steglich

Order take away and when you get home you see the burgers are missing. It can't be that hard to put together an order. Underground.

With a menu Burger bread not cooked through Fries in old fat Wrong drink I wanted three things and each one was wrong or bad.

Very nicely decorated and the service was completely fine.

Her food is always delicious. The staff is mostly very nice. The restaurant is mostly clean. It is of course difficult to keep everything clean during peak meal times when the staff struggles to keep up with workload. But outside of the Amsturm it is quite pleasant to dine there. McDrive has always worked great so far.

Quite a regular McDonald's, conveniently located. The service and food are decent, the interior is nice, the coffee is good.

Bad service, overwhelmed, unfriendly, cold food, salad strangely under the M burger, carelessly thrown together, dirty restaurant...even though there was a lot of staff running around. Just on the highway...

I actually only go to McDonald’s for coffee or the toilet when I’m on the highway. Otherwise, I avoid McDonald’s. Because the things, the goods and the food are much more of a disaster, both in production and preparation and not to mention the health aspect

Always too full to visit, the staff (sometimes works according to the motto: I won't come today, I won't come tomorrow either) People often forget to personalize their burgers. Ordered again today, November 8th, 2024, picked up and (you trust a market like this) again the problem of forgetting to put the toy...

Ordering away from home…a complete menu was missing

I'm actually a fan but the food wasn't as usual. The cheese at Bigmac was still cold and solid, which would be understandable if it was at night, everyone was tired or the shop was full. But I was there around 2 p.m. The shop was almost empty, but the food was still so bad 👎🏻

The coolest poppy I've ever seen. Many memories with this place. Only the ketchup was expired (I vomited)

Always great offers. Nice staff, quick service

Food was standard, toilets were clean, and the children were able to fill the waiting time with small games on tablets

⭐⭐⭐⭐⭐ Great restaurant and excellent service! I visited this branch and had a great experience. The meals were delicious and served quickly and well. The crew was very friendly and helpful, and provided service with a smile. The atmosphere was comfortable and clean, which made my experience very enjoyable. I will definitely come back again!

When we were there the restaurant was completely overcrowded and the waiting time was correspondingly long

The ambience loses a lot, the toilets are very poorly laid out, if someone washes their hands with the men you have to queue outside. And the toilets were very dirty

More comfortable compared to O-burg

By far the worst McDonald's I've ever experienced. There's always a lot going on at lunchtime, but you have to deal with the fact that every bag is packed incorrectly or something is missing. The lady at the counter can't even pronounce the numbers in German, which means absolute chaos. So it's best to head to the next MC.

We waited ages for the food, it had nothing to do with fast food. Employees were extremely overwhelmed.

Staff very unfriendly, the toilets were also very disgusting🤢

The burgers should have the same shape and quality in every MD restaurant... you don't meet that. My husband had the wrong burger - went back, my burger was cold went back... the quality was catastrophic, the burger was thrown together and the new burger pattie was cool, bacon was cold, cheese wasn't melted... sorry, that's different... ..only the lattice potatoes were as they should be. The tables and floors were dirty, the return cart was overflowing, the service station was incomplete, the toilets were unclean and without paper... and there were enough responsible specialists on site.

I rarely eat there, but when I do, there's always something missing! The tables are not wiped down and the toilets are absolutely substandard. Unfortunately, none of the employees speak the local language to clarify any concerns.

A McDonald's where you wouldn't expect...

Your generic McDonald‘s. Has a nice playground for kids, and plenty of spaces outside. The food is OK

Cleanliness left a lot to be desired on the day of my visit. I was satisfied with the food.

Despite ordering from Mc Caffee, we only got paper cups and the cake was completely dry.

The food was good, except for the fries, which were lukewarm. And the fact that the employees couldn't manage to turn off the deep fryer after 5 minutes.... This beeping, which became more and more frequent, was really getting on your nerves. Otherwise it was ok.

By far the worst McDonald's! Waited half an hour to eat so much for fast food!!!

5 stars 😄 Why can't every McDonald's branch in Germany be like this? Despite the high number of guests, we received our food very quickly. Something was missing, though. But that was sorted out immediately. There are friendly staff too. Big congratulations to the team 👍

The quality has completely deteriorated. Just a drop of sauce on the MC rib. No lettuce or tomato on the cheeseburger. Like being a cardboard box 🤷‍♂️

Often not everything is packed... often it's already cold... it used to be better...

Went there again and got something to eat. 3 out of 4 fries were missing, they're cheating, that's great if you get something at the drive-in, they just don't fit half of it

Even if there are 4 people, they are extremely slow.

McDonald's. Service was nice, toilets OK. Food is as expected.

Great location - ideal for a short stopover

Something is always forgotten when you order

We really enjoy drinking coffee here and every now and then there is something else on the tray. The staff is very friendly and helpful.

+++ very good for a short stopover +++ conveniently located very close to the highway

I've been to better MCDONALD'S. Some offers were already sold out in the afternoon.

It's been better. The smell of the old kitchen and the taste of the product decreased.

Gladly again, clean quickly, everything you want.

Such a mess, my 150kg wife (rubber doll) had to wait 30 minutes in the Mcdrive with me for a God, shitty Mcflurry with chocolate sprinkles on top. After that I had to please her cheese puss until I could enjoy my Mcflurry never again!

This is the 6th time in a row that I have had an incomplete order. And thanks to McDrive, I only noticed it when I got home. This borders on fraud. Once I forgot a Fanta, then a cheeseburger, etc. and now “the M” is missing. If this wasn't the only McDonald's nearby, I really wouldn't come back.

The guy who took the order was a disaster, completely incompetent...there were a few mistakes, but the worst was that I received chicken nuggets instead of the plant-based version. Thanks for nothing 🙄🙄🙄

The service and the ambience have improved a lot.

Classic McDonald's, just like the others. Right next to the highway exit.

I ordered 1x chicken nuggets with sweet and sour sauce and got curry sauce I ordered 1 vanilla milkshake but only got a strawberry shake 💀

5 burgers and 6 nuggets were missing from the order. You have to control.

McDonald is now too expensive as a fast food/snack bar...for that money you can safely eat in a restaurant with several courses. 3 stars for service because all the tables were extremely dirty and there was no service staff in sight. The toilets looked the same. It's a shame for such an otherwise beautiful atmosphere. Please urgently improve cleanliness/hygiene.

Food was hot and fresh, restaurant and toilets clean ☺️👍🏼

Right at 11 for lunch. Ordered via the panel - the ice cream was forgotten in the drinks, once there were not enough fries, almost no sauce on the McRib and the toy in the Happy Meal was also missing. No one understood the complaint and request for change except the branch manager. We've been here several times and the service has gotten worse over time.

Food was as expected. Unfortunately, only 3 of the 4 kiosks were running. Overall service was a bit slow, but all of the food was delivered to the table.

Service slow but very nice. They forgot to deliver one item to the table, but after reminding us, we got it without any problems. It smells a bit outside and there have been a lot of biting bugs since the evening. The toilet is in ok condition, but it could be cleaner.

It's always nice to get a menu cheaply with coupons and points.

Quite nice but they forgot the straw in the toilets!!!!

One of the best MC we've been to in a long time. Super friendly and fast table service even though the shop was full.

Stinks of manure when you sit outside, relaxed together

I was there at 1 a.m. on Friday and shortly after entering the doors were locked. It was no longer possible to order even though it was supposed to be open until 2 a.m. The wrong food was delivered a week before. What was returned was then taken apart and used again. Not only was it unappetizing, but everything was cold. The request for a change to what was ordered and paid for significantly more was acknowledged with a rather unfriendly comment that I couldn't understand.

Conditions were very friendly and I got a burger 5 minutes before closing time

Always overcrowded, unfortunately, staff sometimes more and less motivated.

Food was okay. Faucet in the sanitary area was loose but worked. We waited 35 minutes for our food. No air conditioning or fan available. However, you can eat outside.