McDonald's in Salzgitter

The worst branch I've ever been to! I have never seen such an unfriendly manager. I thought I was talking to a robot - that person at the McDrive was just as communicative and helpful. There is also no ability to criticize because it was then said - if they don't like it, they take their money back and leave. Just funny...

The fact that you go off and on again all day at Lieferando is so annoying. You can never plan an order.

Unfortunately pretty dirty. It was different a while ago.

To be fair, we have to say that the quality of the breakfast is not taken into account here. For a reason I don't know, breakfast is always tasty and properly prepared. That would give it 5 stars. But during the day it just varies too much for me. Sometimes you get really freshly prepared burgers, other times it is extremely cold as soon as you receive it. In most cases the burger is really just stuck together, the main thing is that everything is on it. It tastes great. Yes, but a little consistency in preparation and freshness of the product would be very good. Service is really the biggest problem. There are people who really do their best. An older gentleman, for example, works there as (I assume) a "shift leader" and tries to somehow orchestrate the chaos, but he doesn't really succeed because none of his colleagues speak German at all. That's not always the case, but most of the time no one there understands him and he has to do the job of 3 people because he doesn't get any help. I think it's good that McDonalds also hires immigrants who are looking for work. But if the German language isn't at least partially mastered, then it can't work. At McDrive there is sometimes a line up to the entrance because the person who was actually assigned has to help out somewhere because another worker doesn't understand what he's supposed to do. Sometimes products are mixed up and orders are mixed up. McDonald's is currently in a bit of a crisis. But what's worst about the "service" can be seen at 10:30 in the morning. There is an extra function for pre-ordering in the app. From 10:00 a.m. you will receive a message telling you to order now to still receive the products. So far so good. But if you order shortly after 10 and set off, and actually show up just a second after 10:29, the trip was in vain. The order is no longer visible to the employees, even though it was confirmed before the end of breakfast time. This is so incredibly stupid that it hurts. Why can't you just pay directly and then come pick up the order after 10:30??? Then it would already be packed and paid for? It just doesn't make any sense and makes me incredibly upset. And well, you can't say much about the ambience. Everything was renovated a few years ago, and once before that. The colorful Mecces has now become the modern fast food flagship. It's not bad per se, but it seems very cold and empty. You should also try somehow to reduce the noise. It gets really loud at times. But otherwise it's definitely acceptable. Conclusion: it's just a McDonalds. Nothing special, just everyday madness. You can go, but you don't have to. Except for breakfast. You really have to go there.

Very friendly store manager, food as usual, offers (M) very good, toilets very, very unclean, small 0.25 l Coke at Euro 2.85 completely overpriced

We have always been very disappointed with this branch. Now we gave it another chance, but it was business as usual. Food lukewarm, half missing (today the toy and the entire side dish were missing). Friendliness isn't exactly a priority either. Ordering is even more disastrous. You are lied to that the food is already on the way, so you couldn't cancel after 1.5 hours. It took another 30 minutes before the food arrived - the driver assured us that he had only left 5 minutes before. All in all a complete disaster

Yesterday I had the new M Burger and two Big Macs. Driving from the first window to the second, I couldn't even put my wallet back in my bag in peace...The employee with the bag was already there. I thought I was in the wrong movie. As quickly as that happened. Great sauce on all of them and the new M is definitely my new highlight.

I don't know when was the last time I was treated so rudely by a foreigner who couldn't even speak German, rude employees, unfriendly and disrespectful

Ich war heute seit langem mal wieder hier. Ich war geschockt...es gab nicht einen Tisch der sauber ist ,quf dem ganzen Fußboden Dreck,Essensreste und Verpackungsmaterial. Im Außenbeleuchtung leider der gleiche Anblick. So mach das Essen wirklich keinen Spaß. Das Personal ist bemüht alles schnell zuzubereiten aber leider fehlt der Rundumblick. Sauberkeit lässt wirklich zu wünschen übrig.

Went to McFlurry again after a long time and were shocked at how dirty it was, food leftovers, dirt and packaging material everywhere on the floor. No table was clean, either full of rubbish from previous guests or not wiped down and full of leftover food. There was no way to wash your hands properly because there was no soap in the toilets either Disinfectant dispensers in the restaurant were empty. There were enough staff present but no one cared about the cleanliness. The storage containers were also overfull. Eating out like this is really no fun.

I have to say things have improved since my last review. Something was always missing from the bags. This is much better now. The bags are complete. The employees work in a more coordinated manner, everyone does what they are supposed to do. The only thing that's really bad is the road up to the traffic lights, the freshly filled drinks tip over if they're not in the cup holder in the car.

You will be told to pull over even though there is a traffic jam. 0 out of 100 points. Got so bad. The ones at the first window are cheeky. Where is the great staff from before? Shame on you and change people completely.

Please build a McDonalds in Hallendorf

Unfriendly & impolite and condescending Never again...

Very littered, especially outside because the garbage cans are emptied too rarely.

We were served super quickly, no long wait

If I say that my food will arrive at 8:50 p.m. then it should be taken care of and not delivered immediately and if I want to explain something to your employee then I expect that he should be able to speak German, not everyone can speak English and they don't have to because We live in Germany, you should expect that the person who delivers your food should at least communicate and understand what the customer is saying

Colleague there with a tipico collar at the drive in counter was absolutely incompetent, I said no tomatoes etc. was simply ignored even though there was nothing going on anyway then there was a little black-haired woman who gave out food that was also absolutely unfriendly, look for a new job and hire sensible people who all have them there Don't want to work and are incapable of it

The food is like any McDonald's, but since the renovation it has become very nice.

A McDonald's. No more and no less

Today I was a guest there...actually I don't have to give any stars. It's really a gastronomy experience.. 6 people and 2 in the office, the 6 ladies and gentlemen didn't manage to serve the restaurant and the Mc Drive.. A man went to the toilet with his child and said something to a lady at the counter Notification... It wasn't even passed on.. Guests then said he was just in the toilet with his child.. He came back and guests told him... The little girl said there was still one ice cream missing and the ice cream was given, which was at least stood outside for ten minutes... Another couple had to pack their own food (because they didn't specify take-away when they ordered) and because the lady behind the counter was busy... (her statement) It's a joke, the employees can have their feet kicked as they walk. . Simply without words..

Salzgitter Lebenstedt branch.. The unfriendly team I've ever experienced works here... There's no such thing as a good day when you're cashing out and people don't even look at you... in return they only talk through their headsets... Pure lust looseness... I've never encountered anything like this in any other McDonald's.

I saw a very disturbing picture of McDonald's Lebenstedt. I definitely couldn't just leave it like that... As you can see, this is a tomato cutting machine that has mold spores on it. Although it was pointed out that this should be avoided, it can be observed again and again that this is not uncommon. In addition, there should be a hygiene check from the health department and the colleagues should of course scrub the kitchen in the evening. Nevertheless, you could see photos like the following the day before. As you can see, there is a lot of debris underneath the fryers. There is also a lot of dirt, dust, old grease and mold. Even the employees were disgusted and couldn't help but laugh at this “hygiene” in the branch.

The store completely eliminates the fear of contactless card payment in this city, no matter where you go.. no card payment only at the giant who has understood it.... Embarrassing Salzgitter Embarrassing. And to McDonald's, clean store, nice employees, everything was great

I have never experienced such good service and friendly employees in any McDonald's! Top!

Clean, well-kept and bright branch. Table service was quick and the food was hot.

Unfriendly Unclean Unappetizing

Occasionally too long waiting times

Like every other McDonald's restaurant :)

It takes far too long for the order to arrive and they don't answer the phone or respond

Somehow there was nothing in stock. I wanted Cola in a normal cup - it wasn't available. Only as reusable. However, I was able to order Fanta in a normal cup. The carts for the dirty tablet were ALL overcrowded and were not emptied during our 1.5 hour stay, even though the store was not busy but there were enough employees. Don't even get me started on the toilets. Absolutely crazy! The cheeseburgers were just slapped together and the happy meal for my child wasn't even put together. To be honest, something like that doesn't work.

I've known this restaurant since I was a child. Back then the dining area was very clean, as were the toilets. Food was prepared quickly and was presentable. Employees were still friendly and understood German. Today the shop is a pile of rubbish inside and outside, some of the toilets are broken and completely filthy. Food is lukewarm at best, burgers are kind of slapped together. Employees unfriendly (Mc Drive, more busy with their smartphone) or cannot speak German sufficiently. Better to chat instead of tidying up or wiping tables. When it comes to home orders, everything is cold and half of the order is wrong or missing entirely. So the store has completely deteriorated. Does the health department actually check things here unannounced? It would definitely be urgently needed! I won't eat anything here from now on, I have real health concerns.

Food was ok, but it is very dirty, no service, you have to wait more than 20 minutes for food.

It's always dirty here. There are never table service signs. Something is always missing from the order. No napkins or sauces are put down and the orders are mixed up. "Rudest McDonald's I've ever been to."

Food was ok, here they say it's good when it's warm. But the service was miserable. I had to run after my food several times because something was forgotten. Additionally, we sat outside in the trash and other children played in the trash. On one side it was windy, on the other side the storage trolley was completely overcrowded. I brought this to the attention of the staff twice... nothing happened.

Terrible store. If my daughter didn't want it so much, I wouldn't have eaten anything long ago. Never had a complete order, there is ALWAYS something missing. Putting the order together takes forever. Five employees fiddle with several orders at the same time. Everything ends up everywhere, just not in the right bag. The best thing: We usually have 3 cokes, one of them zero. But the employee never thinks about marking them with these nipples to push in. Every time I ask which cola has no sugar, there is only a long silence, after which all the drinks are thrown away and made new. How bad for business, but the boss of this store doesn't seem to care about anything. Not even all the reviews here. The cheeseburger in the Happy Meal is always ice cold, even if you just get the bag fresh. Terrible there. The employees/boss should go to a real McDonald’s and see how it works

Dirty and sticky floor; unfriendly employees; bitching between employees like in kindergarten; the food is almost always cold; Recently I had clearly reheated old nuggets (breading was rubbery). Definitely not recommended. Update: Complaints are ignored. Condition getting worse. Close the shop there! EVERY order must be checked as winning the lottery is more likely than a correct and complete order.

Eating too many onions, smells in the toilet, solution room fragrance

Not only did they not put half of the vegetables in the burgers, but they also didn't give me any toys for the heavy meal, and after I noticed, they threw a toy at me, which was a disaster.

Dirty tables, dirty floor, dry meat, smelly toilets, missing products as well as incorrect ones.

The MC has totally deteriorated. The citizens have to lie in the display for hours because they are completely dry and the cheese only sticks to the paper or packaging. Ate here for the second time today... everything was dirty, food on the floor, tables full of tablets that the previous person hadn't cleared away. We only had 3 MC Sundays with chocolate sauce and had to wait almost half an hour for the ice cream. And that at 7:30 p.m. According to what I read here in the other reviews, today is our last visit to this McDonald's in Salzgitter Lebenstedt. Today (04/06/24 / 11:25 p.m.) picked up something from the MC Drive, it was very quick and the burgers were warm and delicious... It's possible in the middle of the night 🤔

Very bad German is spoken at the checkout. A little kindness would be great. The toilets are horrible. Food was lukewarm.

Price-performance ratio, little quality for a lot of money Cleanliness isn't that great either...

The boss is quite rude towards the customers and shouts at his employees throughout the restaurant.

There are always very long waiting times at the drive and you are always asked to stop closer to the front in order to keep the quota (quick processing) high. Service is subpar and the speed for a fast food restaurant leaves a lot to be desired.

Absolute juice shop!!!! Employees can't pack orders properly and if you talk to them about it, you'll just be looked at stupidly and won't get a proper answer.

The chance that they will forget to give you something from your order is extremely high. There are always some items missing from the menu (especially hot chocolate and lactose-free items). It happens that sometimes more water is poured into cola than syrup and in the end you are forced to drink something unknown (it’s not tasty at all) :D I also want to note that I have never found the order issuing screen working. Orders are only announced vocally (sometimes very quietly).

Waited 5 minutes in McDrive with another car. Nobody answered the speakerphone. Everyone turned their vehicles around and left the “Schnell” restaurant. Happened 3/14/24 at 11:30 a.m.

We were here today (03/13/2024) for lunch (afternoon). It was very, very quick and, above all, uncomplicated. The order was ready within 5-7 minutes, despite being a very large order. We'll stop by here again.

Food doesn't seem tasty. Employees are strict

Always pretty empty early in the morning.

Had to take away. Everything was delicious, except the fries 🍟.

The food is quick and good, but I find it a bit disappointing why there are no onions or mustard on the cheeseburger

I just stood there with the car at the intersection and waited for it to turn green! I wasn't even in there!

Zum kotzen, zum 1000 ten mal, zuhause eine falsche Bestellung ausgepackt. Schön wenn man extra vom Dorf nach lebenstedt muss. Denke das ist langsam so ne masche, weniger und günstiger eingepackt , Das bezahlte für fast 30 Euro wieder nicht in der tüte. Was stimmt nicht mit euch bei mc donalds?

My daughter was sad. She couldn't find any of her favorite drinks. It is a busy work day, all elements are supposed to be present on this day

Always very crowded here. Unfortunately our food was a bit cold, but everything was there. Nothing was forgotten despite a large order.

This evening I was at Mc Donalds in Salzgitter Lebenstedt with a friend and my daughter. We placed our order at the machine. Since my 5 year old daughter wanted to eat another donut, she stood at the cash register at Mc Café and waited. For probably 10 minutes, all the employees kept looking over at her and ignoring her. Instead, they formed a circle and laughed and talked to each other. I decided to stand up for it. An employee walked past us several times. So I decided to approach her. She then gave me a very disparaging look and said with a cheeky laugh that you can only order at the cash register or at the machine. Strangely, there was no mention of this anywhere in the restaurant. There is a card reader at the Mc Café checkout. The monitor was also turned on. I then went to the front of the checkout anyway. But they immediately explained to me that you could only order from the machine. All I wanted was a donut and a (free) Babyccino and I had the money in hand. Now annoyed, I went to the machine. I was able to order the donut that way, but not the Babyccino. Of course, typing took much longer than if I had ordered normally at the checkout. So with my order slip I went to the checkout again to pay. There I explained that my daughter wanted a Babyccino, which cannot be ordered at the machine. Rolling his eyes, the employee explained to me that you could only order it directly at the checkout and entered it manually into the system. By the way, a button next to it would also have been the donut. Nevertheless, I ordered the donut from the machine and the Babyccino from the checkout. But why make it simple if it can be complicated? When I picked up the Babyccino, I politely asked why I couldn't order at the checkout even though the words "ORDER" were written directly above it. The answer was actually because that's how it would be. I asked again why that was. The answer I got was because there was too much going on. Oh right. That's why the employees could all stand in a circle, laughing and chatting. Another employee was happily typing WhatsApp messages on his cell phone while preparing coffee at the machine. I thought I had seen it all, but I have never experienced such lousy service with so many unfriendly staff. Laughing at customers because they are at the "wrong" checkout or simply ignoring a little girl is not possible. I also wonder what about the older people who can't use the machine at all? Were they unlucky then? My grandma definitely wouldn't know how something like that works. Maybe the staff should have fewer personal conversations during working hours and leave their cell phones in the locker. Then you might also be able to serve customers personally. By the way, the store was also super dirty. I haven't been there for a long time and I'm deeply shocked at how this place has changed for the worse. Never again...!

Zigeunerlokal Not enough staff to keep it clean. cheeseburger is thin , cola is diluted.

The weakest McDonald's. The burger wasn't served. There are no napkins. They don't offer straws.

Absolutely awesome. Unfortunately this is the only one in the immediate vicinity. We don't go to mecces often, but every time they don't have what we want. Whether it's a burger, ice cream or something else. It's always annoying when you can't communicate properly with the person at the checkout because they don't understand you. Then there's this nasty driveway. That was definitely the last time today. A few more km will now be accepted in the future.

This branch will definitely be avoided from now on. You make the journey again (you checked the availability of the food via the app beforehand), and when you get to the branch you're disillusioned. Once again we went home with empty hands and an empty stomach, as the ice cream machine there is often broken or half of the menu is sold out. Added to this are the employees' extreme communication problems, some of whom cannot manage a straight German sentence.

Service took too long at the checkout and the food even though there weren't many guests there

Very slow staff. Restaurant relatively clean. Some of the food comes to the table lukewarm. Outside seating with a small children's playground. Restaurant also has ordering terminals. Parking spaces are available, the restaurant is not fully equipped for disabled people, the entrance doors and the toilet doors are difficult for wheelchair users to open alone. A delivery service is offered.

Die Hygiene im Laden lässt sehr zu wünschen übrig Ich würde dringend empfehlen sich da mal drum zu kümmern

Alles perfekt. Allerdings könnten die Toiletten öfter kontrolliert werden.

Halbe Stunde bis die unsere Bestellung angenommen haben

Es bleibt eine Adresse für den Notfall

Heute das erste mal nach 5 Jahren wieder mal da gewesen und muss ehrlich sagen, es hat echt nachgelassen, damit hatten wir nicht gerechnet, deswegen die Verteilung der Sterne, Pommes waren kalt und wurden zwar sofort nach Aufforderung getauscht, und man kann trotzdem nicht sagen das viel zu tun war, das beweisen die Bilder und ehrlich gesagt, ziemlich enttäuscht 😞 😞 😞

Was soll ich sagen ist halt ein MC Donalds

Ich fand es sehr dreckig in dieser Filiale. Die Toiletten haben sehr gestunken und waren kaum zu betreten. Das Personal war aber freundlich und hat die Bestellung sehr schnell abgearbeitet.

Top. Leider bemängeln viele die Sauberkeit. Doch steht und fällt diese mit dem benehmen der meisten Gäste. Oft ungebildete Migranten und Jugendliche, die sich nicht zu benehmen wissen. Dementsprechend hinterlassen sie ihren essplatz auch. Bei hoher auslastung kommt dann das Personal natürlich kaum hinterher. Also lieber mal an die eigene Nase fassen statt zu meckern.

Obwohl ich vor Ort verzehrt habe, war das Essen nur lauwarm, Personal macht auf mich einen Lustlosen Eindruck und der absolute Hit ist die Sauberkeit, vom Lokal bis zu den Toiletten. Meine Empfehlung, geht vor eurem Besuch zur Toilette 😉🫣😱

Essen zum mitnehmen bestellt, leider fehlten 5 Portionen pommes und 2 Hamburger TS. Die Burger bekam ich, die pommes nicht. Als hätte ich diese schnell raus genommen. Keine Entschuldigung.

Achtung! Warnung! : Dieser Mc Donalds war eine Katastrophe. Als wir bei Mc Donalds angekommen sind und wir dannach den Mc Donalds betreten haben nachdem wir angekommen sind und durch die Tür liefen, haben wir bemerkt das es extrem stinkt, was daran lag dass der Raum extrem müffelte.Wir waren gerade erst angekommen indem wir durch die geöffnete Tür gingen, was wir getan haben um durch die Tür zu laufen, rein aus dem schlichten Willen nicht mehr vor dem Mc Donalds Restaurant Laden Geschäft stehen zu müssen da wir noch aktuell vor dem Restaurant Fastfoodladen Mc Donalds, der extrem müffelte, standen.Wir gingen rein,durch die geöffnete Tür, nur um festzustellen dass die von innen ausgehöhlte, den Namen McDonalds tragende, Beton-Stahlgerüst Konstellation die Mc Donalds heißt stinkert.5 Sterne(wir sind durch die Tür gegangen)

Ekelhaft in den Pommes waren Barthaare 💀

Bei Lieferando dauerhaft geschlossen. Wenn man keinen Lieferservice mehr bieten kann, sollte man es auch aus der Beschreibung nehmen.

Ist Ok, Kaffee TOP, essen so lala typisch MCD halt.

Immer wieder gerne sehr lecker und sehr nette freundliche Bedienungen.

Mir hat man heute am Schalter zu verstehen gegeben, dass wenn es mir zu lange dauert, brauche ich ja nicht wieder zu kommen. Habe ich mir gemerkt und werde es auch verbreiten!

Ordentlich alles gut nur schade auch wenn nix zu können die App nimmer geht

Schnelle und freundliche Bedienung. Das Essen hat einen relativ frischen Eindruck gemacht. Drive in war auch sehr schnell.

Wechselgeld wurde erst nach Aufforderung gezahlt !!!🤨

Habe schon viel bessere MC Donald gesehen.

Super Service und super schnelle Abwicklung

Essen wie so oft lauwarm. Nicht nur in dieser Filiale

Einfache Bestellung, schnelle Zubereitung, der Rest ist seit Generationen bekannt 🍔🍟

Die bekommen da nichts auf die Reihe .

Innen alle Tische zugemüllt, Mitarbeiter total unter Stress ,wir als ältere kommen mit dem Bestellautomat nicht klar ,keine Hilfe vom Personal, nur dumme Sprüche, obwohl ich später gesehen habe das wohl ein bekannter an der Kasse ein Eis oder ähnliches dort bezahlen konnte, schade mich leider als Kunde verloren

Bin echt sauer!! Meine schwangere Freundin hat so Lust auf Mc Flurry Shirin David und jedes Mal ist die erdbeersoße ausverkauft oder was anderes fehlt…

McDonalds wie man es kennt und gewohnt ist

McDrive hat immer wieder sehr oft eine Wartezeit von ca. 15 - 20 Minuten und das bei einer relativ einfachen Bestellung von Hamburgern und Pommes. Lieferservice wird immer noch beworben, obwohl dieser schon seit ca. 2 Monaten überhaupt nicht mehr verfügbar ist. Bei Lieferando wird immer geschlossen angezeigt und eine Bestellung ist nicht möglich.

Das Essen war sehr lecker und war auch sehr schnell zubereitet, jedoch wurde mir 1€ Rückgeld zu wenig gegeben, ich habe dies aber erst zu spät realisiert.

Freundlich gewesen und ging schnell

Mein burger war kalt und im happy meal meines Sohnes hat was gefählt. Es war schmutzig und die Wagen wo man die Tabletts drauf stellen kann liefen über. Niemand von denn mitarbeiten hat sich dafür interessiert. Die Toilette war einfach nur eklig alles war alt und kaputt der Mülleimer war rostig und von der klobürste will ich garnicht sprächen.

The hygiene is so bad, I've been here on different occasions, every time you can't find a clean table, food remains, dirt and sometimes hair on the table, very disgusting. Second thing I saw one of the staff in the kitchen had her hands on her hair and then she continues making burgers 🙄. We are talking about food so hygiene is so important in every way.

Leider total unfähiger McDrive. Man bestellt Cheeseburger plain, bekommt Cheeseburger mit Zwiebeln und nach Reklamation einfach zwei normale plain Hamburger in die Tüte und das nicht zum ersten Mal. Peinlich.

Wir waren seit längerer Zeit mal wieder bei Mc Donalds, hatten aber nicht damit gerechnet so ein doch ziemlich schmutziges Lokal vorzufinden. Obwohl sich bei den letzten Besuchen die schon etwas her sind sich ein ähnliches Bild geboten hat. Ob drinnen oder draußen, Tische die klebten vor Dreck, Servierten und anderer Müll lagen auf dem Boden. Wir sind früher gern mal hin und wieder dorthin gegangen, damals waren es nur die Toiletten, die man am besten nicht benutzen sollte, heute ist es im ganzen Lokal schmutzig. Diese Bewertung bezieht sich nur auf Mc Donald in Salzgitter-Bad, in Goslar Bassgeige findet man das ganze Gegenteil vor. Ich denke mal es liegt nicht nur am Personal, sondern hauptsächlich an den Gästen. Was vom Tisch fliegt wird liegen gelassen, egal was es ist. Totale Gleichgültigkeit… Keine Ahnung, ob die Leute zuhause bei sich auch so sind, leider schreckt das total ab dorthin zu gehen. Wir werden dort nicht mehr essen gehen, das ist uns das Geld nicht wert.

Wir haben diesen Mc Donalds jetzt das 2. mal besucht und können ihn auf keinen Fall weiterempfehlen. Als die Tabletts an den Tisch gebracht wurden. Waren alle Pommes kalt. Beim weitegucken waren zu dem alle Soßen vergessen wurden und als dann unsere Söhnemann in sein happy Meal schaute fehlte auch sein Buch. Die Getränke hatten kaum Kohlensäure und nach dem dann endlich mal alles am Tisch war waren natürlich auch die Burger kalt... Nach dieser Erfahrung nie wieder McDonalds Salzgitter.

Das hat nix mehr mit fast food zu ruhen. Auf ein Hamburger 13 min warten müssen ... Muss dazu sagen . Der Laden war fast leer und die Mittarbeiter standen sich gegenseitig auf den Füßen weil sie nicht wussten was machen . Unmöglich und echt mies zudem waren die Tische mega schmutzig .