McDonald's in Rhede (Ems)

Everything great. Everything was freshly prepared.

Actually one of the nicer branches. If there had been various topics today... 1. The nuggets were missing from our Happy Meal for our son. Instead there was a cheeseburger inside. Unfortunately he doesn't eat burgers. So he just had to make do with the fries. 2. The Big Mac was sorted incorrectly. 2 patty's directly on top of each other and the lid of the bun directly on the "cutting disk". Without any sauce or anything in between. See image. 3. The burgers were so carelessly thrown into the paper that they could have saved themselves. Actually, the burgers could have been packed in the take-away bag like this. Then we would have at least had a kit to put everything together correctly from what we ordered. I could have formed the nuggets from the chicken burger patties. Then the little one would have had enough. 4. Now it's a bit thicker. A customer was served a second time at the table with 2 chicken burgers instead of cheeseburgers. She took this chicken burger to the counter, where she described the situation to the table waiter. He accepted the burgers that had already been brought to the table and put them back in the “fresh display” where the orders are put together. I was able to see with my own eyes how these 2 burgers, which had already been in hand at the customer's table, were put into a bag for an MC Drive order and given out again. You have to be aware that the original owners of these 2 burgers may have already opened the paper before returning them! An absolute no-go. With the new, smaller buns and the significantly increased prices, this situation is even more unacceptable. This cannot be justified by the lack of and obviously completely overwhelmed staff. Update 12/29/2024 Visited again yesterday because I didn't want to cook. Burgers looked strange. Kinda warmed up and smelled funny too. Today, the day after, it comes out again for me and my partner upstairs and downstairs. The staff seems incredibly listless and untrained. Apparently this is also how food is handled.

You drive on the motorway at night and feel a little thirsty, the Armageddon advertisement lights up moderately at night, the daylight burns brightly, a path of light cuts into the sky, you look forward to being saved from your thirst. Quickly get off the train to find Pustekuchen closed. Super wasn't the only confused soul pulling off the highway. My tip is to turn off this huge advertising pillar when you close.

Modern McDonald's branch with on-site service if you want. There is a family/children's corner. Practical: there is a sink in the middle of the restaurant to wash your greasy fingers after eating.

Always very slow and usually errors in the order. Very poorly organized

One star is actually too many. Were there today and we had to wait over 50 minutes for our food. The order wasn't ready until I asked for the second time. And then they said the order had probably been lost and that it had happened before. I've never experienced anything like that. The employees seem completely overwhelmed and everyone relies on someone else to do it and then no one does it. The store saw us today for the first and last time.

Rarely seen such a clean McDonald's

Super clean and in a good mood. Many McDonald’s restaurants should take a big leaf out of this. Keep it up!

The staff is poorly or not at all trained, unfriendly and absolutely without any interest in helpfulness or any form of customer service. Once and never again!

Man with Viking beard totally rude

Dear community, when it comes to service, I'm already used to the lowest standard after many visits to the "Fetenscheune" evening restaurant, but the McDonald's Interblissement in Rhede simply leaves me speechless. The food corresponded to the usual Mecces stamp and was hot and delicious, but the team created an oppressive atmosphere, which really didn't create the contemplative pre-Christmas mood that one would want in such stormy times. Unfortunately, due to this, I can only give this negative review. Maybe we can work on the team dynamics and then I'll be willing to give a better rating. I would therefore like to wish you all the best for the future

11/25/24 Personnel Strength 3 9.30am-9.50am 2 wraps and a coffee. 20 minutes for three things. The coffee was ready first and stood in time and got cold. It wasn't going on, in the drive in 2 cars A maximum of 3 people in the room at the time of ordering. I had my coffee remade. The man obviously seemed very insecure and seemed overwhelmed by the tasks. The women in the background were very motivated to work more slowly. In my opinion, the employees present are incorrectly deployed in the catering sector.

A picture says more than a thousand words, first of all the mushy staff, then the crowning glory with the mostly raw burger pattie. That's really not possible and I won't leave it like that. It's starting to pose a health risk. We once froze the burger and we should actually have it checked. We were actually regular guests, but this has now been resolved.

Everything new...clean and great service.

Good burger and neat and clean location.

Please check your order carefully, this is often incorrect.

High up on the list of the worst McDonald's. Just food slapped together. Absolutely unappetizing. Long waiting times even though nothing is going on.

Absolutely not recommended. The food was lukewarm, the taste was zero, the tables were dirty, the toilets didn't work at all, it stank everywhere, and the flies felt very comfortable there. A Dixi outside would definitely have been cleaner. First and last time.

Catastrophe now. This is the second time I've been forgotten. When I then pointed out my order. She couldn't be found despite paying. Then I had to prove on my cell phone what I was getting. When we arrived at the place, a burger and ketchup were missing. Last visit we waited almost 30 minutes for food and iceberg lettuce was missing from the MC Chicken and a burger was also missing. That's it, you're rid of me!

I had to order via the monitor. Since I am not a robot and do not want to be served like one, we left the restaurant straight away. The large "Obese" employee behind the counter stated that he would be fired if he helped people personally. I personally think he just didn't feel like helping us with the order at the counter. We therefore drove on to the next exit with a McDonald's where we could simply order as usual without being annoyed by an impersonal column/monitor.

Very new, modern McDonalds Good by default However, I have to praise the nice, competent and understanding employees there. Highly recommended LG Jonny

A very nice McDonald's with everything fancy. Right on the highway.

Classic 20 nuggets 1 warm 1 cold 1 warm 1 cold... Cheeseburger just as lukewarm!

Orders never complete or correct.

Sorry, but almost 15 minutes for a coffee and a cocoa is just way too long. It wasn't too crowded. The staff seemed very overwhelmed.

Service very friendly Unfortunately, the chocolate soft ice cream is not available permanently and is only available as a promotion. Therefore 2 points deducted

Actually a normal McDonald's branch, but the first contact with an employee was great - he was very nice to our 3-year-old son and allowed him to dirty the table that he had just cleaned before. Table service was also quick, even though there was a lot of activity.

Close to the A31, clean, the rest is McDonald's

New building. Everything is on a new standard, so it's pretty good. Unfortunately the fishnet fries were cold. Therefore 2 * deduction. At that price it should at least be tepid

Chees burger so cold that the cheese wasn't even slightly melted Fries were fresh Burgers underground

Not good service! We wanted to order food with Airo. There was one person in front of us in line and we both had to wait 15 minutes after ordering, especially since our order was small. I ran over to ask where our order was and I didn't see anyone I could talk to. After 16 minutes we finally drove away. It's a shame you paid €10 and got nothing. We are very dissatisfied.

Encountered one of the most poorly run stores in a long time. What does fast food actually stand for? That you have to wait a long time? That it is consumed quickly? That you digest it quickly? No idea, in any case the wait was too long even though there was nothing going on and then I forgot something about the order. I really don't go to this chain often, but it always annoys me. Even the lowest expectations can almost never be fulfilled. If there were a real alternative in some places, I would be even less likely to visit you. Disaster!!!

Nice, quick service. Toilet clean.

It's rare to have such nice staff. From ordering to serving the food, everything was great. It works here

We had ordered something for breakfast that was very dry. Plus 6 drinks - tea and coffee. On the journey we discovered that the rock candy as well as sugar and milk were completely missing.

I never thought I would write such a great response for a McDonald's. We stopped there twice while passing through and were totally surprised and impressed by the atmosphere both inside and outside. Especially outside, you quickly forget that you are sitting in a fast food restaurant. Everything is clean and very harmoniously furnished. Even the sanitary facilities are clean and you are greeted by the chirping of birds. The staff also scores with absolute friendliness. Fast food can work that way too.

This is where the burgers for the McDonalds photos are taken. A nice branch. And we have already seen many. It's embarrassing here if you drop a chip: it's that clean here. Child-friendly, polite and great atmosphere. We would be happy to come back as soon as possible.

Had breakfast there on Sunday. The food was great, everything was warm...and very nice staff.

State of the art new McDonalds Chic furnishings, very new. Gladly again

Bonjour je voulai publier ma mauvaise expérience en tant qu'ouvrier au McDonald's de foetz ,le gérant m'a fait un CDI desuite j'ai commencé fin juillet 2024 première paye du mois complet en 30h par semaine environ 1300€ le gérant me dit c'est un problème de la carte d'impôt alors que c'est McDonald's qui doit me payer non les impôts l'une des anomalies ,pas tous mais quand même un certain nombre a critiqué sans cesse les autres , quelques chef a accordé plus de liberté aux uns et se moquer des autres ,une organisation qui ressemble à une organisation mafieuse car quelques employés me surveiller même en dehors des heures de mon travail ,des personnes qui se permettent de se servir dans les congélateur pour chez soi ,le gérant qui me dit d'attendre la carte des impôts pour avoir une paye normale puis il m'arrête mon contrat comme si j'avais été utilisé d'une manière a être payer le moins possible . Des jugements selon la tête de la personne si ce sont les chouchous tout passé bien crème mais quand une tête leur revient pas ils acceptent même des faux rapports des mensonges contre cette personne (moi)il est difficile de publier des vérités sur McDonald's foetz.

One of the worst branches I know personally. Often incorrect goods. Burgers are rarely properly topped and therefore fall apart. Also smeared with sauce from top to bottom. The highlight a few weeks ago was the Mc Flurry Oreo with curdled/spoiled milk!

Great outdoor area, nice service

Stop a McDonald's, with still far too much waste production. Will McDonald's ever be able to stop handing out cardboard or plastic packaging for on-site consumption?

It's always been good so far, today MC chicken without sauce, but the royal cheese drowned in ketchup and on the double mayo instead of mustard, plus a bottle of sauce for the fries

Very atmospheric McDonalds. In front of the entrance you are greeted with music from loudspeakers. There are ordering columns directly behind the entrance gate. We had to wait about 10 minutes for a Happx meal and a menu via table service. The extra requests were taken into account. The outdoor area has sofas, it feels very cozy. I noticed a bike at the entrance, but I didn't use it.

It's just not what it was anymore, I had food poisoning

I only had a coffee. The restaurant is clean and the staff is nice.

Food ok, but I ordered 2 strawberry milkshakes with my girlfriend. We got 2 vanilla shakes instead. When we asked and asked for an exchange, the employee told us that it was so annoying to exchange the syrup. Only when pressed were we given a new shake, which was vanilla again. This happens every or every other time.

Absolutely bad!!! It takes over an hour to get your food!!!

Horrible! There is no diaper pail in the changing room/disabled toilet. All diapers are thrown into the mesh basket. The smell is terrible, because many flies really like it in the corner. The children's corner is right next to the toilets. Here too everything was full of flies. The tables are covered in dirt and are cleaned a maximum of once a day. Forgotten burger patties are not uncommon - carelessly slapped together. Iced caramel latte was not enjoyable.

There were probably 25 people standing in line and only got our food to go after 35 minutes. disaster

Waited 25 minutes in the Mcdrive, order was not complete, waited 30 minutes in the restaurant and order was also not complete. They don't have it together here.

Staff overwhelmed Waiting time of 30 minutes

I went to the drive-thru, ordered a chicken burger but was surprised that the bread was burnt as shown in the picture, I am very disappointed

Unfortunately, few staff inevitably leads to few stars

As you can expect. Everything clean and tidy. Plenty of parking. Not too busy.

Large parking lot, otherwise a McDonald's, sanitary facilities clean.

Expensive food and toilet without toilet paper

Service very unfriendly. Cheesecake stinks and was bad

Nice McDonalds. Friendly staff and fast service

Food as you would expect from McDonald's. No straws or napkins with your food... you have to take care of that yourself. Lots of flies inside...and the walls were dirty...that could use some attention

If the furniture outside was clean it would be very nice. The tea from the plastic cup didn't work at all....

It's a shame that the hygiene regulations were not adhered to during preparation and were only corrected when contacted by the shift manager. Therefore only 2 stars. A no-go for me.

Never again. I hate to pick my choice from a monitor. Too complicated for erlderly. I am used to have no service at McDo and pick up my food and return my tablet. Now i have to order at a monitor and soon we have to bbq the stuff in the kitchen. The service is reduced to zero; the prices are going up. No more

Good if you have children, but the food was significantly below par

Bene toilet broken (door broken) no light on toilet in between. Order and pay only via computer No order was accepted on the tablet (supposedly not allowed)

Unmotivated staff, we were in the outdoor area: the table was dirty and it was only cleaned after request, there were leftover food on the floor that I had to push away with my foot, the fries were not crispy and not salted enough... that Wrap itself was totally cold, so the filling was cold too.... all in all: disappointing

Really good for a Macces. Fast processing, clean store.

Clean and tasty ☺️that’s important to me

Not having any fruit is an insult to your majesty. I'm trying to control myself

Toilets are really disgusting! It's a real shame that McDonald's looks so new and modern. Lots of flies and no one cares about clean toilet lids.

Ordered earlier for a good €50 for the family. They forgot a Big Mac and fries... Why the expensive burger? I have a tip for you so that you don't forget anything!

Coffee and a smoke beforehand 🤜🤛

Unfortunately, the food there tastes really disgusting. Tastes burnt and not tasty

We were passing through and there in the evening around 10:30 p.m. This was the worst McDonald's experience in as long as I can remember and I've seen a lot! Dirty (we cleaned our table ourselves), toilets an imposition, a huge fly problem. We were already inconvenienced enormously while waiting for the food, so much so that when the food was there we even ran a few tables further away in the hope that there would be fewer critters there. Unfortunately, things only got worse. We ate in a hurry and stress, constantly wagging, and were happy when we were back in the car. Nobody can tell me that this is not known! Please do your guests a favor and take care of the problems! 2 ☆ because the food came quickly and hot and ordering via cell phone worked without any problems.

Cool McDonalds with good service!

Staff too slow, toilet dirty with urine, urine puddles on the floor, M Donald never again

Great, I just don't think it's that great that everything runs via the ordering computer

Burgers and nuggets were cold, fries totally over salted.

0-24 Best when you get high and have to get food fast.

I'm not a fan of McDonald's, but this visit was really good. The staff was really great and friendly. Everything was clean and the food was still warm and tasty.

Brand new shop in the industrial area on the highway. It's probably not as well-known or visited as other stalls in this chain. I think the sink in the restaurant at the entrance is great

8 chicken nuggets even though I ordered 9

They refused to serve me tonight.

Extremely nice team. Were still motivated because everything still seems new.

I haven't seen such a clean and chic store in a long time.

We were passing through and I have to say that I have never seen a McDonald's like this. And I mean that in a positive way. It was clean and there is enough parking space. Good connection. Unfortunately, point deduction for staff. Breakfast went. Was okay. But I rarely have breakfast there.

Rhede Mc Drive Disastrous. Customer friendliness = 0!!! Food carelessly slapped together. And the worst? I had moldy salad. So in this branch no care is taken to exchange the food correctly according to the time otherwise it wouldn't have been the case! DISGUSTING!!!

So far I haven't had an order where something wasn't forgotten...

This has never happened to me at McDonalds. You wait for your order and wait and wait for everyone after you to go through. A small order is available to pick up. Hahaha, someone took my big order and his is there. So wait again. I hope the chili burgers burn!!!!!

We ate breakfast. Everything was super clean, modern, worked perfectly. The new breakfast offerings are really good.

The restaurant is extremely clean, the employees are very friendly and helpful, and the food (McRib and cheese royal) is also typically delicious. What wasn't so great: Extremely much sauce on the McRib. My wife couldn't wash her hands after eating. Rib was “under sauce”.

Was at McDonald's Rhede Food good staff was friendly

The food was fine, the service was very good and the cleanliness was exemplary

Never seen such a sturdy McDonald's!!!!

Nice Mcces right on the highway and above all very clean.

First the positive, the store made a clean impression. Negatively, the cheeseburgers only had mustard, no ketchup. One of four coffees was forgotten. Order was forgotten, I had to actively ask. Other guests besides me also complained.

You have to wait a long time until you get your order

The staff is overwhelmed and harasses the guests. When it came to takeout orders, the bags were rifled through because the orders were mixed up. Technology was down and the staff couldn't or didn't want to help the guests. This is by far the worst branch I have ever experienced

Was here today. We ordered iced coffee. It really was more ice cubes than coffee. Got it in a cup. It's just McDonald's. Some love him, others don't.