McDonald's in Königsbrunn

Will not order there again in the future. Every time there is something. Last time a complete burger was missing. This time instead of the Rösti we got a normal Raclette. Instead of normal nuggets, get the plant nuggets.

No star deserved to be honest, we were there last night… wanted to eat! However, we missed the food because many customers sat down and we noticed that one customer had vomited next to the play area!! Are you crazy ! Grown man! You can definitely tell If you feel sick, you use the toilet... but the good gentleman didn't move from his seat and continued to vomit, the employees were made aware.. they apologized and said that can happen. Last week the gentleman was too Unfortunately we can't do anything! Ridiculous that was what the employees said 😂 so it's not a problem for this McDonald branch if the same customers vomit there several times in 2 weeks 🤮

The burger was quite ok. Unfortunately the fries weren't crispy and quite salty (less would be more). Ordering from Mc Drive went smoothly and was quite friendly, but unfortunately the waiting time for a standard order was quite long. I was also treated kindly during the issue. The negative thing was that I ordered a drink without ice but got it with lots of ice cubes. Update: in the restaurant today. There wasn't much going on...we still had to wait almost 20 minutes until we got our food. Nuggets were lukewarm. 1 drink was completely forgotten. And 1x sauce for the nuggets was also forgotten. Unfortunately, the floor and the tables were not clean. This time it was very disappointing.

Ordered food via delivery at 11 a.m. and requested delivery at 12:35 p.m. The food arrived at 1:45pm after 3 calls. The quality that you could never vomit from the MC again

Needs some sprucing up again, oldest building and facility far and wide, unfortunately not barrier-free when it comes to toilets. Furnishings are also old. A bit of a shame. I also often forgot something in the McDrive. The old franchisee didn't put much effort into this anymore. I think with the new franchisee since November 1st. Things will get a lot better now.

Very good hiding place but delicious to eat

I'm here often, could use some sprucing up, otherwise everything is fine

Food varies every time you are there. Sometimes there is almost no sauce on it, sometimes there is a lot. Very often something is forgotten that is difficult to check in the drive-thru and is therefore usually only noticed at home. Basically the branch is ok. You can definitely do it every now and then. Edit: the last few times the burgers were always so poorly topped that the cheese was in the package instead of on the burger or the Big Tasty Bacon was missing the bacon.

Didn't get what I ordered. Eating the wrong food that I don't like. When you notice this at home after a long day at work, it's really annoying.

Unfortunately the order was not complete.

Actually, mostly quickly and correctly. With a few exceptions...

Today's visit on October 11th, 2024 at the Drive In Very nice gentleman with glasses and longer hair, you're really doing a very good job!! Kudos to you! Keep it up! See you soon!

Had to wait 2.5 hours for the food and then the food was cold. Never order again.

Every time something is missing or there is something wrong when driving in

Service was okay despite the crowd. Special requests via the app worked. Friendly staff. Please keep it up.

A very tidy and well-kept atmosphere with friendly staff and fast service where fast food can be called that. Small defects are repaired immediately and if you have to wait a little longer than usual you sometimes get a small compensation and the toilets are tidy clean

The junior bag with a cheeseburger and the Pet Simulator gift was ordered (drive in). Chicken burger was delivered and not a gift. Now I have the trouble at home! Thanks for nothing!

9.50€ for 6 nuggets menu!!!!!!!!!!!!!!!!!! Are you crazy????????

Absolutely underground and not recommended!!!! We waited 25 (!!!!) minutes for the food to come to the table... unfriendly and completely overwhelmed employees. The burgers were carelessly fired into the boxes... And taking such a huge amount of money for that is a disgrace!!!!

After I thought I would give it another chance to order online, I was once again really disappointed. 1. The driver drives the order into the city and doesn't know where to deliver and the food comes completely cold 2nd order arrives relatively on time but half is missing 3. Order 1 hour later still no confirmation received. But it was definitely the last time! I don't even have to start from the local drive, it's a miracle when the order is complete!

Very colorful restaurant, something different. Two order terminals were defective. Cleanliness ok, quick preparation.

Now very expensive. Not a fast-food restaurant, too much time wasted ordering from the machines, and then some of them don't work.

Ordered via Lieferando at 6:17 p.m. and still not delivered at 8:40 p.m. Called the McDonalds branch twice. When I called at 8 p.m. they said the food would be there in 5 minutes. When I called at 8:30 p.m. to complain, the employee told me stupidly that I should cancel the order from Lieferando if it was taking too long. The lady didn't care at all that my hungry 7-year-old daughter waited almost 3 hours for her food and now doesn't get a kids menu. This branch of McDonalds should be banned and closed. It's an absolute disgrace how they treat customers here. We will 100% neither order nor eat here in the future. This means you have fewer customers again. It's enough that the competition has opened in the neighboring town of Bobingen. They'll get our money in the future.

Iced coffee here was really just cream on ice cubes. At other branches you somehow get more money :/

Order over 6 items (burgers, nuggets and fries). Positive: nothing going on in the restaurant (early Saturday evening), ordering was very quick / hardly any waiting time Negative: Fries missing (unfortunately only noticed at home) I learned: not only in the branch in Schwabmünchen (this has happened to me there several times), but from now on also in Königsbrunn: in the future I will have the order taken out of the bag and checked again

The MC Drive in Königsbrunn is the very last thing. There's always something missing. But today you have outdone yourself. Three burgers were ordered...I didn't check...I thought nothing could go wrong. Then the surprise at home: THE CHEESEBURGER WAS MISSING. Incredible. 😡😡😡

It was a shame I accidentally ordered the wrong thing and wanted to exchange it. We also agreed then I waited 45 minutes for food after asking twice. Service was zero. The manager was arrogant and unfriendly.

It used to be called fast food...the emphasis on FAST. 30 minutes waiting time so far... if the kids hadn't been super disappointed I would have left. Service is different!

Literally the worst McDonald's I've ever been to. Order at 6:19 p.m., delivery at 7:21 p.m. It's not because I filed multiple complaints, always the same answer... Wait!! (with a grin). Unfortunately, I wasn't the only one in this situation tonight (no less than ten people in the same situation). CARE FOR!

For the third time in a row, the food ordered at McDrive is missing. Unfortunately, not everyone got their food at home. The employee on the intercom can hardly be understood.

I ordered for 12:00 because I have a break then, the driver came at 11:40, I ordered a double Big Mac in the set, the single one came, sorry. This is the first time this has happened as I often order, but please pay attention.

All in all quite good. Most of them very nice.

I wonder why this McDonald's isn't closing. The staff neither knows customer service nor has anything to do with it. Parts of the order are always missing or you wait forever. The tables all looked like crap last time and what's really strange is that where you pay takes forever and what you don't pay for (ordered with bonus points) was there in no time. The staff in the store is chronically overwhelmed. URGENT NEED FOR ACTION!!!!!!!

Food - 10/10 Playground - 8/10 (the tablets don't always work 😁) The staff - 10/10 (always nice and willing to help)

Waited half an hour for food. Forgot... When I said I had to leave now, no refund since paid online... Never again...

Tonight at MCDrive it was absolute rush hour and there was a lot going on. All the employees were still super nice and accommodating. The gentleman at the order counter in particular was very friendly and responded to my special requests for the Happy Meal (toys ☺️). Top! When the apple turnover I ordered took a little longer to prepare and I had to wait, I was given an extra apple turnover as a gift. Thank you very much and keep it up.

Absolutely not recommended on Sunday, half an hour waiting time in the drive-thru is underground. Service completely overwhelmed...

A place to forget. Almost an hour waiting time for the order. Not a word of apology or regret, nothing. Is this the new company philosophy????? When we got home we discovered that the goods were incomplete. Burger was Charcoal and No Burger. Packed up the rat and drove back to the store (gasoline doesn't cost anything). The lady accepted the complaint but said that there was nothing she could do about it and that the colleague from before was off work. Then she mumbled something that we didn't understand. There was a free burger for waiting an hour, a Gammelburger and an additional trip to the branch. A word of apology or regret, none. This store won't see me anymore. Customer service looks different... By the way, the order had a value of €45. It's easier to eat pizza there, it's cheaper.

Never again ! We ordered 1 BigMac meal, after 30 minutes it was delivered to the table. French fries cold, BigMac cold. There felt like 20 people at the counter with a very, very long wait. The staff worked uncoordinated and without a plan. Other guests were also angry and said that the times from ordering to serving were too long. Our second order to take away took a long time again. So at the counter, asked where our take-away menu was, no answer. The employee probably couldn't read the order receipt. We read everything to him, then he finally responded. Maybe training in the catering industry will help a little. I will stay away from McDonald's in the future, especially since there are alternatives.

I come into the store because I wait 30 minutes for my food with table service. All I did was not point out to the man that I was sitting outside with this number, he STARTED YELLING AT ME THROUGH HALF the MC I THINK THEY DIDN'T HEAR THE SHOT! You have to be so unfriendly at first

You order and pay and you pay extra for the toy, only for the worker who serves the food to say that there are no toys...

I didn't check again and a meal I had ordered from McDrive was immediately missing. It happens quite often... I'm annoyed...

Load bigger juice!!! 30 minutes of waiting time at breakfast where there are only 3 customers in the restaurant. Staff doesn't understand German

I ordered a mc Sunday when I was driving and some guy from India didn't give me enough caramel. I honestly don't think it's nice. I ordered extra with caramel and there's none in it. 1/10 doesn't go there!!!!!!

Waiting longer in the checkout for you to take our order.

I ordered online, when I picked it up I said that a fish mac and a fries should be put in a separate bag, the nice young man at the checkout told the shift leader (Mrs. Dip) in front of me and she wasn't happy about it, I heard everything, the shift leader made fun of him. I noticed a few things that I don't want to tell here otherwise the text would be too long. Then it was my turn, I told the lady if she had specially packed what I said. She did She told me that she didn't know anything about it, then I said he said it, I saw it myself, she still claimed that the cashier didn't say anything. Of course I didn't go home and there was a whole menu missing no sauces included. They packaged the food just talked among themselves but there was no plan as to what they were packing.

Dirty floor. The bag where my food was packed was smeared with sauce. Our menus actually include glasses but we had to take them without because there weren't any. The shift manager was just in the office and didn't take care of anything. It's never been this bad. So very disappointed 😞. Next time I'd rather go to Germas.

Waited three hours for my delivery three hours let that pass on your tongue! I can't call and I keep getting a message telling me to wait! Almost impossible to reach by phone! If you can't provide a delivery service properly, you shouldn't offer one

we were there on May 14th. there around 5 p.m. The shift manager was too stingy or too planned to turn on the air conditioning, it was really very warm. Really unbearable. It's better to let the guests and especially the employees, who have to be there for up to 8 hours at a time, stew in the heat. The music was way too loud, no matter which corner you were in, you couldn't escape. It was even louder outside! It would be helpful to pay the staff significantly more than just minimum wage, then they would definitely be more motivated to offer better service. Unfortunately, Mc Donalds is the top dog and can afford such a yield and bad reviews. The food was good, warm and friendly service. The many ice cubes in the drink were commendable.

Edit. It works in 1 out of 10 cases, as long as everything is there. McDonald's. Unfortunately, depending on the staff, not everything that is on the bill is always packed into the bag...

Was bullied by an employee. In my opinion you should always deal with customers professionally, I was completely uncomprehending because I didn't do anything.

Yesterday I ordered Doblepack with Bigmac and I was very surprised. After a long time it tasted really good and looked exactly like the picture. What bothers me when ordering is that I can't order a cola without ice cream, or I can't find it in the app.

Ordered Mc Flurry original with M&M and caramel, received yoghurt flavor with caramel and it tasted awful.

Today nothing was right, everything was double and triple and then wrong

Like every branch, there was no milk shake here either. The facility still looked quite new and nice.

As always good😋 a disaster today and once again cold fries and no free glass of class

Every time something is done wrong or forgotten. The packing staff don't even understand German or English - the worst McDonald's in the area

Sunday night there wasn't much going on and we waited half an hour for a menu and 2 water and that wasn't the first or second time, the only thing that was good was the music, that's why 1 star.

Apparently closed today. However, it is marked as open on Lieferando. - Should take better care of the whole thing. After 2 hours I came to this conclusion.

I got menus from MC Drive and was very happy with the entire process, the menus are always good

Clean, fast as it should be.....! So great👍😁

Everything is new, you still have to get used to it.

You have to really learn how to work. We ordered and didn't receive anything for 3 hours only to find out that something was missing.

The service is very good 👍 The food is everything you could expect from a McDonald’s 👍 There are new offers regularly👍

Received lukewarm old fries, MC fries used to be the best.

As always, good food, but it was beautifully remodeled with MC Café

Delicious, quickly prepared food

Bottomless! The lady at the drive-in didn't manage to understand a 4-digit code for several minutes despite spelling it. She then talked to her colleagues in between and didn't respond at all. Then suddenly the code couldn't be redeemed. When we suggested that she could scan it, she didn't open the window for 10 minutes and diligently took new orders and ignored us. Grotesque - we drove without food.

Friendly staff, quick service, very good coffee

There aren't even napkins at mcdrive.

Everything got pretty expensive

Alles sauber, angenehm und gut zu erreichen. Das Personal ist meistens schlecht gelaunt.

Bei MC ist das Preisleistungsverhältnis komplett aus den Fugen geraten. Nur noch billig Food zu teuersten Preisen. Sodbrennen garantiert

Gleich Essen an den Tisch geliefert bekommen

Good place for street fast food

Update Es wird immer schlechter, am Drive bei jeden 2.mal irgendwas falsch. Falsche Burger, falsche Soße oder extra bestellte Soße vergessen. Pommes Qualität teilweise unterirdisch nicht essbar.. Es lässt die Qualität immer mehr nach. Bei Bestellungen fehlen Sachen, keine Servietten eingepackt, falsche Soße eingepackt, Royal Ts ohne Tomate schon mehrmals vorgekommen, falscher Burger eingepackt. Ist halt super wenn man durch den Drive fährt und es dann später erst festgestellt. Aber das schlimmste sind die Pommes bei dem Mc Donalds. Sie sind grottenschlecht, noch nie erlebt das die gut waren. Ich weiß das die Mitarbeiter eine Schulung für die Zubereitung der Pommes bekommen. BITTE UMBEDINGT Bei allen infrage kommenden Mitarbeitern wiederholen es hat anscheinend ein Großteil nicht verstanden. Bitte nicht falsch verstehen Aber der Mitarbeiter sollte wenn er Kunden bedient genügend Deutschkenntnisse haben

Sehr leckeres Essen und die Bedienung ist sehr nett. Der neue McCrispy® ist sehr gut.

Essen wie in jedem McDonalds. Netter Service, aber die Sauberkeit muss verbessert werden.

Kann ich leider nicht empfehlen.

Schönes Offene Platz auch Viele Park Plätze,Nicht Viel larm Personal war Gut.Alles Super

Länger auf das Essen gewartet wie wir zum Essen benötigt haben

Sehr freundliches Personal schönes Ambiente guter Mc

Leider ist es zunehmend schade dort etwas zu essen zu holen. Wenn man nicht alles mehrfach kontrolliert, fehlt immer etwa. Dieses Mal war es das falsche Spielzeug und als ich nachgefragt habe wurde ich gleich unfreundlich angesprochen, dass ein anders Spielzeug beigelegt wurde und ich das nehmen solle. Und dann haben wieder die Nuggets gefehlt. Leider fehlt zur Zeit ständig etwas oder ist falsch und dann wird man auch noch unfreundlich behandelt wenn man nachfragt. Sehr schade

Ansich alles top. Aber es war echt viel los. Und dann nur eine Kasse?!

Mittlerweile hat es sich wieder verbessert. Fahren wieder gern dort hin. Aber nur McDrive... Drin sind die Wartezeiten zum Mitnehmen einfach unerträglich.

Sehr schön schmeckt, alle nett und freundlich

Parkplatz mit Schattenplätzen vorhanden.

Alles in Ordnung, kurze Wartezeit und vollständige Lieferung

Ich muss sagen, heute der 02.07.2023, ist mit abstand der beste tag im mcdonalds königsbrunn. Die Mitarbeiter sind gut drauf und das essen kam in null komma nix. Am meisten hat mich der junge herr namens pharrell sehr beglückt. Ein sehr lieber junge der weiß wie man mit älteren menschen umgeht. Hoffentlich ließt der chef die Nachricht und sagt ihm liebe grüße. Eine kleine Lohnerhöhung bei dem bub würde nicht schaden ;)

Grundsätzlich ist eigentlich alles ausverkauft. Die halbe Speisekarte steht mit ausverkauft dran, schon ziemlich traurig. Service lässt auch zu wünschen übrig, Freundlichkeit ist echt was anderes. Bei meinen Drive-In Bestellungen hat häufig schon die Hälfte gefehlt, und spricht man es keine 10 min später an an, heißt es, man kann es nicht mehr nachvollziehen.

Ich bestelle etwas hier,aber es dauert immer mindestens 15min!!!Viele haben hier eilig.

Schön hier aber haben sie Hobbylos schon mit 5 Sternen bewertet?

Durchschnittlicher McDonald's. Aber draußen ist es hübsch.

Klappt super mit der online Bestellung!!

ka man. es schmeckt halt so wie immer wie es natürlich sein soll. und es ist mcdonalds.... da fühlt man sich immer wohl 🤷‍♂️

Der McDonald's, den ich besucht habe, ist zweifellos der beste Ort für einen Snack nach Mitternacht. Das Essen war frisch und lecker, was mir eine fantastische Erfahrung beschert hat.

Sauber, Freundliche Personal💪 Das nicht schön war ohne Wi-Fi Bei den Anbieter Telekom funktioniert nicht 😏

Leider trotz fast leeren Stores keine gute Abhol-Erfahrung gemacht. Die Pommes-Tüten waren knapp halb voll und die Pommes selbst sichtlich überlagert, gleiches gilt für die plantbased-Nuggets. Ich hätte gern über den Kassenbon ein direktes Feedback gegeben, allerdings konnte ich auch diesen nicht in der Tüte finden. Positiv zu erwähnen ist, dass es schnell ging und das Personal sehr freundlich war und die sonstigen Bestellungen nie zu beanstanden waren.

McDonald's halt. Essen lauwarm, Pommes am Boden. Lediglich die Dame, die das Essen gebracht hat, hat 5 Sterne verdient.

Waren gestern mit der Familie hier und was soll ich sagen... Sehr netter Service und das Essen wurde sehr zügig an den Tisch gebracht. Für die Kids gab es zum Nachtisch noch Gummibärchen. Wir kommen auf jeden Fall wieder hierher!