McDonald's in Rostock

Worst McDonalds, staff unfriendly and incompetent, absolutely overwhelmed with the smallest order. The quality of the food is subpar, rolls are hard and dry, already sticking to the meat and cheese, meaning they have been lying around for significantly longer than the company specifies. Anyone who eats there is playing with their health. Diarrhea and margin problems after eating the food there are not uncommon. If you decide to have your food delivered or to take your food with you, you should make sure that everything is there, because ingredients or individual products are always forgotten. Delivery is a topic in itself, because this McDonalds definitely cannot deliver, incompetent drivers who usually have no local knowledge and rely on Google maps, even though everyone knows that Google maps sometimes have major deviations. Honestly, all employees should be replaced and replaced by trained staff. But luckily the store closes forever on December 23rd, because it really has no reason to exist and is a good example of the bad reputation of McDonalds and those who work there

Clean branch in Rostock's old town. Fast service.

The staff do their best, but are probably way too underpaid for their work. Food is what you expect.

The best dirty place... This store is really disgusting. Any Mexican jungle toilet would have more cleanliness and flair to offer. It's just dirty, the floor sticks everywhere and the hard work of the employees reminds me of sloths hanging from a tree...

Small shop. Employees not exactly fast.

It's a shame you're closing soon...

Mc Donalds Kröpeliner str (Rostock) We ate there yesterday, service was catastrophic and bad-tempered and stroppy Wrong order gets no apology, the burgers are carelessly stocked, this restaurant has slacked off a lot You could barely understand the employee, she didn't have much knowledge and was totally overwhelmed There were far too few employees, the line went all the way to the door. An employee at rush hour is really awesome. The floor was glued to the tables and the food cart was overflowing I would really like to attach pictures that I took, but I'll spare you that I've never seen anything like that

Very dirty, very unfriendly staff.

Very nice staff. Unfortunately, this McDonald’s is left in the past. There is no digital ordering option and the food is produced in stock and not to order. Which results in the burgers being a bit dry. Just like 15 years ago.

this place is horrible food looks super disgusting service really rude and I got food poisoning and threw up for 2 days. NOT WORTH RECOMMENDING!!! That's not possible, I'm going to sue for all of this

Had to throw up shitty food poisoning would be nice if you didn't put your dicks in the bread thanks

This store is the biggest garbage. I have food poisoning from this juice store. I'll never eat it again because I vomit all night because of the chicken burger

Located in the city center Sit by the window and enjoy the beautiful architecture Feeling very relaxed Meals are delicious and not expensive

It sounds like the atmosphere at this McDonald's feels tense and unsafe, with the presence of a bodyguard and people perceived as being connected to criminal activity making it feel more like a high-risk area than a family-friendly restaurant.

You can't use your points from the McDonald's app and it would be great to add a terminal or two to take orders a little faster otherwise it was busy and the food was good

Cleanliness leaves much to be desired. The service is disgusting. There are no automatic ordering machines.

Terrible!!! There are cobwebs in the toilet, no paper towels or toilet paper! employees spend their free time on the phone or ?????

We were just visiting Rostock. We were there on Saturday evening. So the store was pretty full. But I have to say that the staff was really very friendly. As usual, the crowd at McDonald's was very mixed. But the fact that you have to put security in front of the door told me that the store must have had a lot of trouble in the past.

I don't recommend it, we were there ahead of time and they didn't serve us... This is not a showcase of this company🤮 I don't recommend this place 🤮🤮🤮🤮

In short I ordered a Sprite, it's just stupid water with ice, sometimes they make a mistake when ordering

There were no ordering terminals. And we waited a long time for our food. But the food was of the usual quality.

Ich wollte ein mc Flurry holen aber mir wurde gesagt das es keinen gäbe und eine junge Frau hinter mir hatte denn ein mc Flurry bestellt und hatte einen bekommen ich finde das es eine Unverschämtheit ist . Nicht zu empfehlen

Bad food and increasing prices in a shabby place. Staff are very friendly

Some person just blocks the entrance for visitors with bags with bottles in them, the worst mcdonald's that spoiled the experience of the whole chain! Never come to this place!

The toilets can only be accessed with a code on the receipt, but there was no code on our receipt. After a while, the staff finally responded and told us the code. However, it would have been more hygienic to lick a train station tunnel than to use these toilets. The floor was totally sticky and the condition of the men's toilet, well, that's where your appetite ends. It's better to pee again at home before you go there. ;-)

I've never experienced anything like that!! Every time the snakes are unimaginable. 3 people were standing in front of me after 30 minutes of waiting and it's still not my turn!!!!!! 10 minutes nobody at the checkout, then 1 person!! Bad shop

Has diminished greatly over the last few years. Once again I waited more than 30 minutes for a menu where the burger was not immediately available. Apparently you are then forgotten. Repeatedly asking where the food was and how long it would take resulted in surprised faces. Sorry, but you don’t need a “fast food restaurant” for that.

Fast service, really old school - without any ordering machines. Great location, right in the middle. Coffee in the morning was good, the McMuffin Bacon & Egg was unfortunately put together very carelessly, the slice of bacon wasn't crispy at all and - compared to the advertising picture - very little 🙁. Price level like all McD's... way too high!

McDonald's in the city center, nice in itself. But if you want to eat ice cream, it looks more difficult again. The Mc Sunday is only half full, for Mc Flury there are only chocolate buttons. You don't need to redeem coupons/points here either, a lot of things don't work! There is also no self-service terminal. There are a lot of bad McDonald's, but this one kills the bird!

Food is as expected. crowded & long waiting time, communication with the staff was poor due to language barriers

Instead of plant-based nuggets, I got chicken nuggets even though I repeated several times that I wanted the plant-based version. Am very disappointed!

Extremely slow and inefficient cashier staff. It also seemed that those in the kitchen agreed with this as they had nothing to do while the queue for orders only got longer. Here, vending machines for ordering should also be able to be used in the evening or new employees in the checkout should be considered. I feel sorry for those in the kitchen. The food was lukewarm and should have been discarded as it had definitely been left for longer than 10 minutes. SHADE AWAY! Happened on Sunday 4 August at around 9pm.

Instead of plant based nuggets I got chicken nuggets even though I repeated several times that I would like plant based! Am very disappointed

I would actually only give zero stars. Instead of vegetarian nuggets, I was given real nuggets. I'm a vegetarian and have now committed a sin... Thank you :)

Good staff, but not enough compared to how busy it is, especially at night

Absolutely the last store. Menu ordered, burgers come of course (even though empty) a good 20 minutes late and worst of all they are cold. We complained and got dead burgers again after 10 minutes. People go eat somewhere else.

We just had a quick ice cream here, which tasted very good.

Breakfast doesn't taste the best and the selection is limited for picky eaters. But very nice staff. Facilities aren't the latest, there are no ordering machines, but that's not a big deal for me.

The service here is still old school. Line up, order, take away. No ordering terminals, no table service. It's not bad, just wanted to let you know. Employees are friendly. Everything fine. Visited on July 25, 2024

I was on the way to Kühlungsborn and my friends and I were hungry and went to the McDonald's in Rostock. Firstly there was no parking, secondly you had to queue for ages and there were no screens to place your order. I wanted a MC CHICKEN CLASSIC menu with a Happy Meal inside, which was available as a coupon. They said it wasn't on the menu, but rather a hamburger or cheeseburger. The coupon said MC chicken classic on it and there was a picture of it too. I got a hamburger and a Happy Meal afterwards. This happy meal ALWAYS includes a drink, toys, fruit nonsense or apples, fries and 6 nuggets. What I got was a Coke and fries in the Happy Meal. I paid €8 for that! RIP-OFF! What a rip-off. Never this McDonald's again. I'm still mad 😡

It's not as good as it was a few years ago. The taste is very poor and it is becoming more and more expensive. The places where you sit down are rarely clean and despite everything, it is always full. The employees are nice and accommodating. You can use the toilet for free.

Terrible establishment. The service is terrible. I ordered the menu and the potatoes were old and greasy. The atmosphere is just terrible. While I was standing in line, I smelled a terrible smell of old oil. I'm generally silent about the toilet... The descent is very inconvenient (but that’s okay) And it’s not convenient to go down the steps, they’re also wet... I almost fell When I went to the toilet it was just terrible. The whole floor is wet and stinks I was extremely unhappy visiting this establishment

Nice, neat McDonald's. Unfortunately there are no machines, you have to go to the checkout and order there. The staff are also friendly. Definitely worth a visit. LG.

You can work on the cleanliness a little...

It simply takes too long and there are no terminals where you can order yourself, the waiting time is simply too long

The floor is so glued that even the shoes stick. The toilets are horrible, everything is floating in front of the sink, the toilet seats are loose and broken. The trolleys are completely overfilled with trays. At the checkout they say you can't collect points, even though it says otherwise on the internet. All in all not inviting. But a red carpet in front of the door. 🤣🤣

Well, you should also check the toilets and also look outside the door to see if everything is clean

We were there on June 30th. There at lunchtime and the service was as bad as I've ever experienced. It wasn't full and we still had to wait in line for ages because one employee initially made no attempt to work and then only did so at a snail's pace. We also had to wait a long time for food, which only consisted of two ice creams (which came relatively quickly) and an apple turnover.

Totally incompetent staff! I ordered things that they didn't have anymore and then just added other things. Sleeping pill to the power of 10. I was then smiled cheekily at when I brought the things back. Please hire staff who also speak German properly. This is definitely the last time I ate here.

Obesity and high blood pressure send their regards.

So actually very nice, one cashier (blonde with sideburns and big ears) is very correct, even if you want 4 citizens at the same time. The other guy said he wouldn't make me my mc chilli because he didn't feel like it. I think he didn't sleep well in the mcces launch. I then got the börger, the origin is unknown to me, which bothered me when I consumed it.

So the comments I read here are really cheeky I find it clean and nice staff Food always good So if you don't like eating there, don't go

Maximum slow food!! The slowest service staff with zero organization and no customer focus! Never again!!

I got diarrhea after eating a McRib at this restaurant.

A really dirty McDonald's. Leather on the walls full of dust, leftover food/ketchup on the walls and tiles. I've never experienced anything like this at a McDonald's. Service great. 👍 Food ok.

The worst McDonald's I've ever been to. Avoid at all costs. Never experienced such poor and unfriendly service.

If I could give 0 stars I would. I was in this bar last night and had to go to the hospital this morning with food poisoning. I will never visit a McDonald's again. That was one too many.

Didn't get what I ordered. Fixed menu and not even half of it matched...

So this no longer has anything to do with a fast food restaurant. We waited 15 minutes for a cold burger that was missing salad.

This is false advertising in my country, I paid for a product that didn't arrive. Have you ever been through this? What would you do? I was very sad😭

A nice restaurant in the center of the Hanseatic city of Rostock. The burgers I ordered were great. What surprised me a little was that I couldn't do anything on site with the app. It's a shame that there are no promotions that I could use. The next visit will probably take a little longer to come.

Online bestellt. Bezahlt. Nichts erhalten. Nach Androhung einer Anzeige sollte ich den hungrigen Kindern nochmal erklären, dass die nochmal 45min warten sollen. Und im Internet bieten die essen mit Dingen an, dass die garnicht haben. Finger weg.

I've never experienced anything worse. Points are not redeemed and the service is absolutely sloppy

This McDonald's branch provides commendable service, swiftly replacing a burnt burger upon request. However, there's room for improvement in cleanliness standards, suggesting the need for better maintenance. Overall, the prompt customer service salvaged the experience, but attention to cleanliness is essential for consistent satisfaction.

I waited about 3/4 hour for my order, which only included 20 nuggets. Someone at the cash register told me it was about to be ready, but the 20 nuggets were sold to another customer...I had to keep waiting and I was supposed to stand at the cashier and wait for my food "which is about to be ready"...Lie! The nuggets were soft and there were leftovers everywhere. It really wasn't appetizing...never again!

Every time I go there because my children want to eat there every now and then, I am disappointed with the service. There is an uncoordinated way of working there, so there are always long queues. Hardly anyone speaks German well. Room capacities are far from commensurate with the surroundings.

You always have to wait for your food, so it really has very little to do with fast food. Staff very friendly, but the management is probably lacking here!

The toilet was an absolute disgrace, no paper, no soap, the floor was totally dirty. Totally overcrowded restaurant, shop itself (tables, floor) also dirty, staff often seem overwhelmed and stressed. Eating McDonald's standard. Wasn't a pleasant stay

So me and my friends we wanted to order 3 mc smart menus but an employee told us: get a job. So that's so rude. I rarely order anything from McDonald’s now

I waited more than 30minutes for a single burger. The pity is they even forgot to give me one after my order. I had to remind him for it. The sauces are bland, worst ever I have eaten. The attitude of the cashier is horrible while he couldn't even suggest a proper burger for me. Lastly, I could have given zero stars but there is no such option for that.

Had the coldest Big Tasty ever yesterday

The food there is just disgusting. Not too weoter recommend.

I ordered a Big Mac and fries, got fries 3 times and no big Mac... Totally kidding......

I ordered via Lieferando. The food was cold and two burgers were missing. I called afterwards and said that the two burgers were missing. The employee said I would get the two burgers within the next hour or my money would be refunded... Neither of those things happened. Still running after my money...

NO WLAN! What kind of juice shop is this?

Yes it was good, it was very full and the food took a long time But the food was very well made and tasted good You have to know

Actually no star at all. Store empty. We waited 20 minutes for 9 nuggets and 1 hamburger, and the nuggets were still cold.

The branch manager is an absolute disaster. Constantly annoyed, he reels off his lines and speaks as if he were a minor. It's not my fault that the app doesn't work there. Any other Mc Donalds 8n Rostock is better than this one.

Dirt loads, cold food, everything dirty and small flies

It's very dirty! My feet are stuck to the floor, it's terrible!

It wasn't very busy that evening, the ordering went quickly - the staff must have a routine and the friendliness fell by the wayside. As is well known at MC, the food wasn't a great feast for the palate and wasn't particularly hot - it just had to be quick. However, our table was scary - I had to put a napkin on the table so that my sleeve wouldn't stick to it. Intermediate cleaning was probably overdue. It's a bit incomprehensible to me how you can run a "restaurant" in this way in this location?!

It's a shame at all for the one star. The burgers we got were cold and didn't taste good at all. The staff was absolutely overwhelmed and the restaurant looked accordingly. If you can even call it that anymore. It was just an unclean snack bar. 🤮🤮🤮👎👎👎👎

The food is okay there all dishes are hot. The service sometimes leaves a lot to be desired. I've eaten there several times now and I have to say that sometimes I had to speak English because she didn't understand me... because there is an employee there who is constantly messing around with her hair because it seems to be too much for him hanging on his face... I was also thinking about giving him a hairdresser voucher. Regarding the atmosphere, I have to say that I prefer to take my things with me and eat there. For the young people, the ktc has become a place to linger... there are always chips and paper lying around on the floor... the horror for me is the toilets, the toilet paper is everywhere, the towel dispenser is empty at the sink, everything is soaking wet ( I'll put pictures in there) and the stairs need to be wiped. It sticks everywhere and needs to be cleaned properly and apparently that wasn't an exception. I've also noticed that other customers have complained... maybe you should consider a toilet To hire a lady.

Sodteis often not available. Employees very overwhelmed. No shop to eat.

There are many cozy McDonald's branches, unfortunately this one isn't that nice but the food is the same everywhere anyway

Dirty place and annoying little flies everywhere.

Kommunikation schwierig, Sprachbariere. Ein freundliches Lächeln hilft nicht immer. Die Burger, wie immer, aber dafür teurer. Sauberkeit, na ja. Kann aber auch am überforderten Publikum liegen

Es wäre wünschenswert, dass auch dieses Restaurant endlich aus den 2000ern geholt wird. BOP ist schon seit 10 Jahren überholt und nicht mehr zeitgemäß. Easy Order Terminals dafür wesentlich komfortabler und kundenfreundlicher. Unsere Burger waren lecker, das altbackene Ambiente im Restaurant, z.t. die Sauberkeit und die lange Wartezeit im kleinen Kassenbereich aber schlecht... Bitte investieren sie endlich Herr Fietz!

Schade das man beim bestellen den Eindruck hat, man müsse eine andere Sprache können um sein gewünschtes Produkt zu bekommen.. Und damit meine ich nicht die Namen von dem Essen.. Jetzt schon oft erlebt und ständig lange warm gehalten bzw. schon fast kalt..

I got myself a 20 chicken nugget they gave me a free Coupon

Sehr schmutziges MC Donalds. Während unseres gesamten Besuchs war die Tablettrückgabe hoffnungslos überfüllt. Auf dem Boden lagen überall Pommes und die Tische waren verdreckt. Insgesamt nicht sehr einladend. Von Ambiente möchte man gar nicht sprechen...

Einfach nur schlecht. Die Bedienung und der Küchenchef einfach nur unfreundlich, obwohl man nur nach der Wartezeit gefragt hat. Burger haben nicht gut geschmeckt. Mit Abstand der schlechteste MC Donalds bei dem ich je war.

Die Bedienung an der Kasse war sehr nett, der Küchenchef jedoch nicht. Nach langem warten, habe ich mich b nachzufragen. 10 Minuten später, war der Küchenchef sehr demütigend mir gegenüber. Er redete lautstark über mich, so das jede Person im Schnellrestaurant ihn hören konnte und mich und meinen Freund anstarrte. Ich empfehle wirklich niemanden diesen Mc donalds zu besuchen. Diese Demütigung war sehr persönlich und ich hoffe, dass dieser Küchenchef seinen Job irgendwann verliert.

Essen kalt, Tische nicht Sauber nein danke komme sicher nicht mehr. Der ganze Mc Donald ist Schmutzig ! Besuch am 29.12.2023. Um 15 Uhr

Während des wartens auf mein Essen Verhungert!!

Nix erwartet und trotzdem enttäuscht. Das man bei Mcces nicht viel erwarten kann ist ja klar, aber wenn man beim ersten Schritt in den Saftladen schon mit den Schuhen am Boden kleben bleibt, weil es so dreckig ist erwartet man gar nix mehr. Wenn man dann aber bestellt und nach 20 Minuten Wartezeit endlich sein Essen bekommt und dann feststellt das es das Falsche ist, weil die Bedienung nix kann außer mit den Augen zu klimpern, hat man echt kein Bock mehr. Naja wenigstens konnte ich dann meine kalten Pommes zu der warmen Cola ohne Strohhalm oder Deckel in den weiteren 15 Minuten Wartezeit auf meinen bestellten Burger "genießen".

Visitamos el weichnacht Markt y decidimos comer algo rapido con los niños asi que la mejor opcion por aqui es macdonals. Las hamburguesas un poco falto de sabor deberian trabajar un poco mas en la receta comparada con BK Las de alla son mas jugosas.

McDonald's is eigentlich immer noch nich mein Fall aber werd bei den hier jetzt öfter sein dank der schönen netten Bedienung bei ihr hol ich mir öfters was, vielleicht och ma den Namen

20 Minuten auf einen Cheeseburger gewartet

Hallo Bedienung sehr nett.... Essen sehr lecker.... Aber hat ewig gedauert bis wir unser Essen bekamen.