Burger King in Rostock

It's just Burgerking, no surprises.

Despite the hut being full, good service and fresh food

3 cutlets in a double cheeseburger for me and my man, this is certainly interesting. Dry burger :(

Very bad, they always forget the fries, every time they forget the fries, and the food is always very cold. Very bad

I ordered from Burger King today and an hour later my buddy and I had severe stomach pains and nausea. We almost vomited! Absolutely unacceptable. The quality of the food was apparently poor. I will definitely never eat here again! Never again

We had moldy bread with the chicken nugget burger a while ago, but we thought, come on, let's give them another chance and what happened was moldy bread again. We will never enter this Burger King branch again.

Food is only lukewarm - wrong drinks were given in the restaurant. One was taken away and given to another guest while one was already drinking it. Large fries are given in a small bag and the wrong sauces are given. I can only advise against this Burger King branch

Since I rarely go there, I'll rate the last visit 5 days ago. Very long waiting time. Someone was running/standing behind the counter wearing street clothes. Food was cold. It was hard to tell what flavor the milkshake was. Strawberry can hardly be distinguished from vanilla. (By the way, I hate those stupid cardboard drinking straws!) We didn't have napkins. Paid a lot of money for little product!

Good food, high quality and tasty for quick hunger. Plant-based burgers in all variations are also suitable for vegans. Reusable cups for drinks. Quick preparation. Pleasant seating options inside and outside. Children's playground directly on the city highway with drive-in.

The worst branch in all of MV! The service employee and restaurant manager don't speak a word of German - so my order was canceled. Ordered 3 burgers, received 1 and when asked where the other 2 burgers were, the only answer was: “Today 2 for 1” But there was only 1 in it. Then go to the competition!

Tear down the place, the best thing that could happen here. No improvement in sight.

It's a good store in itself and you should just check the required items for completeness. A highlight for my colleague and I is always the paper straw that has been stuck to the ceiling for years. Would love to know which dud that was 👍😅. It tastes pretty good for fast food

No one understands German, I'm so fed up the order wasn't complete, it was the last time I'll only go to McDonald's from now on

I wanted to get a cheeseburger menu in the evening. But I only eat them with cheese and I always eat everything else. What was, the complete opposite, everything was on it and I don't like it that way. I was wondering why it took 5 minutes otherwise it takes 8-10 minutes. And it's not the first time this has happened. I'll never go there again. P.s It was my first meal of the day and unfortunately I would miss it

Ice cream/milkshakes machine has been broken for weeks

Very bad..... No one speaks German, or rather, very poorly...out of place at the drive-thru... Order lukewarm and wrong... Very annoyed staff....

I don't even know where to start... Never again Burger King on the city highway. When we got to the restaurant there was only one table occupied by two teenagers. Our food came to us at an acceptable speed, but it was only lukewarm. The hygiene condition of the restaurant left more than to be desired. There were four employees behind the counter who just stood, played with their cell phones and chatted. There were loud complaints that a guest had recently opened the entrance and exit door so wide and that the employees got cold as a result. When a guest asked where to put his tray, he was told to put it on top of the cart. All the cars were completely overcrowded. Shortly before 2 p.m. another colleague arrived and was immediately assigned to the lobby. She barely had time to take off her jacket. The other four employees behind the counter continued their conversations. Our stay was from around 1:00 p.m. to 2:00 p.m. This kind of work ethic is absolutely unacceptable. The lazy staff should be ashamed of presenting the company like this.

absolutely miserable quality, fart-dry burgers, chocolate shake lighter than a washing machine and no taste... completely overpriced... product appearance (as we all know, the eye is one) is terrible... it's clear to me that it differs from the product images, But this is the end of it...I can bite into a fiend... used to be a fan of BK -> that's over... that's not how customer loyalty works.. no idea whether the franchisee or the BK itself screwed up here... The result is: never again!!!

Fresh fries and burgers taste like everywhere else.

Easily overwhelmed at lunchtime

It was very cold in the store. The burgers were lukewarm in terms of temperature. The cleaning condition was not good. Pretty much any table with greasy buildup. There were a lot of leftover food on the floor.

I was lucky to have a super competent shift manager who helped me with my problem with Payback without any major inconvenience. It's that easy! I was thrilled!

I haven't been to such a bad store in a long time!!! First we ordered a standard burger which was ready relatively quickly. When I wanted to eat it straight away at my seat, it was pretty cold and the cheese didn't look so tasty anymore. (can happen sometimes) The bad thing was that I got the SAME burger again a few minutes later and it was just warmed up. Then I wanted to eat my fries during that time, but they were only warm on the outside and were still very cold on the inside. P.s. There wasn't much going on. Max 2-3 people. I don't know whether they didn't understand my language (German) or whether people don't know it differently.

I can't comment on the quality or speed of the food. I just wasn't served. Although the restaurant was empty and the guest in front of me had already ordered, none of the probably Indian employees thought it necessary to serve me. The three of them put together the guest's menu and, despite repeated eye contact, made no move. After 8 minutes of doing nothing, I left the restaurant and will not visit it again.

Today I was in this branch for the first time and would like to thank a Ukrainian woman from the service staff, it's nice when people do their work with love. Many greetings 🫶

You stand on the drive for ages and are immediately asked to wait, even though there has never been a car in front of you. Waited 10 minutes for a burger. Craziness

It tastes great, it's always been clean when I've been there, but with the stress that the employees often have, I wish they would earn more money.

Unfortunately I can't describe the food because we didn't get there until then. Due to the lack of parking spaces, we wanted to park in one of the 4 (2 were free) delivery parking spaces. We were then rudely asked by a driver from Burger King to leave and go somewhere else - the seats are private. I would have liked to answer him the way he spoke to us, but on the one hand that is not my requirement and on the other hand we had our children with us. Finally, he sat next to us in the car, waved and laughed. Thank you for this NEVER again Burger King Lütten Klein.

Tonight I ordered food and drinks at the drive-thru, including three milkshakes in three flavors. When the order was handed into the car after almost 5 minutes, I saw (due to the darkness and the light in the sales room) that 2 shakes were not filled to the line, there was over 1 cm missing. Well, you can be picky, but for the price I would like to have the full range. In response to my criticism, the bottle was refilled, but the machine was blamed because it apparently filled automatically. I'll probably pay more attention to this in the future as I never noticed it before.

I've never waited so damn long in the drive-in anywhere. The employees are completely overwhelmed. This has nothing to do with fast food.

Bring back the Double Steakhouse! I will leave a Burger King a bad review for no reason any day until you bring Double Steakhouse back! This is number 2

With three burgers, you can forget one if the shop is completely empty.

This Burger King is very modern, the service and this restaurant is very good compared to other stores in this chain! The food meets the chain's standards. We were very satisfied.

Below average Burger King. Chicken wings were dry, Big King XXL was almost cold, fries were soggy. Would give this store a wide berth. It's a shame to ask for so much money.

Not recommended to vomit and have a stomach ache after eating, I don't think so. You should practice washing your hands thoroughly with your employees. Worst BK I've had so far.

I ordered my food normally. First of all, the delivery time was over 1 hour 15 minutes and my food didn't arrive at all in the end and then they claimed that someone was with me, but no one rang the doorbell!

Unfortunately, 0 stars are not possible 🌟 The staff is unfriendly, according to the motto there you have your food. Better go to McDonald's, at least you'll get decent service there

I have the impression that some employees here may be overwhelmed with their tasks.

Everything is bad, drive in doesn't understand German. Menu not taken as a menu but everything individually so that you paid €5 more than usual. Pure rip-off. No ketchup, no dip. Ordered Cola without ice cubes and it came with ice cubes, the food was also cold and didn't taste good and sticky. Definitely used the same frying oil for days. People avoid this Burger King!!! The health department should take a look and close the shed if necessary.

Thank you again for parking your employee. What else do you have left when the parking lot is completely full and there is no alternative? Then you don't have to park paying customers but use the free parking space for delivery cars 2 spaces further away. As a result, all of our food was cold. Next time something isn't there, I'll throw the food back. Overall a smooth 6.

Fries didn't taste good. The subsequent delivery didn't arrive at first, then only a part. The rest came upon request.

It's all ok. Quick preparation.

I would like to give 0 stars because I ordered it yesterday. The food came earlier than announced, but everything was cold and sticky. Special requests were made Food was not taken into account at all. The sauces we ordered didn't come at all. But the “best” comes now. After eating we both felt sick.

Worst service I've ever seen. Unfriendly staff, no one can speak German. Cash payments are also rejected.

Quite a long waiting time of 27 minutes for 2 cheeseburgers.

It felt like there was no time to wait and the place was VERY unclean. Has diminished significantly.

Ordered a double chili cheeseburger at the counter... just got a simple one and got it driven back. Complained and the old lady was so pissed and threw the burgers in the car... Disgusting……

Food was not at all what we know from Burger King. The sauce on the chili cheese fries tasted sour, the fries had no seasoning and the child put the nugget burger away after one bite. Unfortunately it was very bad.

Chili Cheeseburger without meat delivered 😊😊

Extremely unclean. You stay stuck to the floor. Fries sticky and cold. Coke machine without ice. The ketchup was okay.

So the good lady Nikoleska or something like that is not in the position to make up for the mistake that has been made, so if you have to pay extra for ketchup that is free, that's just great service the lady (not)

Tuesday evening 7:00 p.m. After the beach, head to Burger King and grab something to eat. Cash payment, you stood at the checkout for almost 10 minutes before you were noticed. Then the display with the orders kept increasing instead of being able to be processed. 2 people in the front to pack up the orders & one for the drive in. In the end, the boss even came along, who is not really stress-resistant, because when there were complaints, he said a bit tensely, they can see what's going on and when they asked for payment at the checkout, yes, they wait - it's a good thing to do. We waited almost 30 minutes in the end.

I'm still sitting and waiting for my food. 🤦🏼‍♂️ I sincerely hope that this is much better than the condition of the restaurant. Tables and floors very unclean. Not to mention the sanitary facilities. Guys, if there are what feels like 100 customers willing to pay, more staff is needed. 1x never again. Sorry.

Looked like everything was freshly prepared, but it still tasted really old and stuffy.. Plant long chicken, nuggets and veggie burgers with fries that were super old. Nobody can tell me that they were fresh. Don't come here anymore, other BKs are a hundred times better

Extremely unfriendly at the drive in! Very aggressive employees who don't understand an order and when asked to speak to the service manager they become rude and call any employee "boss"! That’s not how customer focus works! Thank you for the gift of your life!

We was hungry and all was closed we found Burger King here it was tasty chicken burger 🍔

Sanitary facilities clean, staff friendly. Price-performance not appropriate. Double Cheeseburger tiny, Big King as well. Only emergency solution.

dirty The monitors do not work, more precisely, the information is not displayed correctly, two coffees waited forever

Bad service Unclean Burger King, there was trash everywhere Food didn't taste good Google will probably delete this review again

We ordered via Lieferando and the food arrived after 1.5 hours. Of the 6 burgers ordered, the cheeseburger arrived with everything except the meat. We cannot reach Citizen King by telephone. Something like that shouldn't happen

Products were advertised and sold at the order terminal that are not currently in the product range. Instead of Country Potatoes for EUR 4.19, we got a portion of Curly Fries for the same price, even though they are advertised as EUR 3.99. No indication from the staff that Country Potatoes are sold out. The wrong product was only noticed when I arrived. When asked and complained, a black-haired service employee gave the ice-cold answer: "The Curly Fries are your country potatoes because the country potatoes are sold out." Then the employee moved on. A male employee intervened. Only when I asked myself was the difference refunded instead of offering it myself. It was only EUR 0.20, but it's about the principle. Next time I might just get a hamburger instead of the Whopper I ordered. The ambience was completely ok and the restaurant was clean. Employees cleared away small items immediately, but only wiped tables when asked. The food itself was delicious and everything was freshly prepared. There is nothing to complain about here.

We got our food really fast, and it was hot and tasteful!

Even though it was so full, everything was there and great 👍

If you want Burger King, you'll get what you're looking for here

The price-performance ratio no longer corresponds. Burger only lukewarm Sweet and sour sauce tastes like sour applesauce For the money today I would have eaten better in the restaurant.

Clean branch of the burger chain with pleasantly long opening hours. The food was prepared quickly, quality was great, good price/performance ratio.

Very good 👍 Restaurant and food

I've been waiting at Driv for 19 minutes on a Sunday and the unfriendly staff and restaurant manager, the tall man I will never go there again Of course I also asked if it was normal to wait 19 minutes and they said yes

Completely rude staff. I had problems with the terminal and tried to say this at the counter and was immediately told I was too stupid. Only guy without a name tag. I'm probably not the only one with these problems.

Ordered and paid for 2 large fries, then unpacked 2 small ones at home...I almost forgot that I had already fallen for this trick. But you can do it with the old ones...

A good Burger King that offers all the well-known burgers etc. The team is great. The burgers taste very good, but are not always warm. The trolleys for the trays could be emptied more often, especially when there is less going on.

Arabs do not exchange oil for potatoes

Going in once and usually coming back full

Were always happy but today no. The order was wrong, which can happen when guests come in and out. It's not an issue for me to just be so unfriendly because I didn't get the burgers I wanted and to look down on myself as stupid. No thanks, because I'd rather drive on and buy something somewhere else where the service is customer-friendly and I'm greeted with a friendly good day.

Was quite good... My burger was fresh, but the burger buns were inappropriate. I'll focus on the smaller things...

Vegetarian wopper, totally delicious. Gladly again and again.

My first vegetarian burger, you can eat it, it tasted like the normal one, it was fresh and warm. The service was friendly and quick, I would be happy to come back.

Expensive but tasty and there are milkshakes...Mc.D. can't do that anymore...

Every now and then I like to eat something from BK, unfortunately, I don't know what your experience is, I've never gotten my entire order right. Today my order was the only one that was processed and even then I was given the wrong sauces. Honestly, even if you can't read, the sauces are each a different color.🤷‍♂️

Your own fault. Saturday evening at 6 p.m. it is very crowded. Long waiting times and from what I noticed while waiting, something was wrong with every order. I ordered take away and checked to see if everything was there. Unfortunately I didn't check what was ticked on the burgers. So I also had a fake burger with me.

The order arrived incorrectly, when I went to the cashier to kindly point out what was missing, she simply handed the items into my hand without a word and clearly annoyed. The food was already cold when we got it. Just very unfriendly unfortunately.

Very long waiting time after ordering and it felt like 30 degrees in the restaurant. The wrong choice to feel good when eating.

Entertaining hitchhike at BK🥰 It's fast food of course, but the Plant Burger is still highly recommended, even if you're not a vegetarian. The voice from the speaker was very nice and accommodating. You got to know it differently elsewhere. Very friendly staff and also very nice at the counter. Would go there again and again. The boss can pass on some praise to the employees 🥰😘😘

When fast food becomes slow food, wait 21 minutes after paying for cold burgers, cold fries and drinks without ice. Goodbye Burger King on the city highway.

Burger good, fast and nice service.

Normally I would have given more stars for the food, but today I had a problem that I didn't know about. My chicken nugget burger was drenched in a spicy sauce that I haven't encountered before when eating a chicken nugget burger, which was much more pleasant for me. I don't know if the burger is always so spicy - if so, that was my last chicken nugget burger today. I hope not.

So honestly service includes friendliness!!!! The food was cold, the waitresses were completely stressed and I had to put up with that on my day off 😡 I work in retail myself and I shouldn't allow myself to do something like that! When the employee, who was already unfriendly and didn't speak German, I asked for the team leader and this person was even more unfriendly, which I didn't think was possible until then. So keep it up but without me!!! McDonald's is opposite

It gets full marks from me because the employees remained friendly and polite despite the large crowds and the sometimes extremely disrespectful and unfriendly customers! If you go to BK on a Sunday at the best time for eating and it's crowded, the staff might make mistakes, but the way they treated the staff was really abysmal! Really big respect to the people behind the counter! I probably wouldn't have treated one or two of them so politely!

Unfortunately, most of the staff are not qualified enough for this job, so customer satisfaction suffers greatly. For example, something is always missing from the order, so just check every time to see if everything is there.

So this branch is just horrible. In no other branch will you be so often disappointed when it comes to the quality of service. Ingredients are always missing on the burger and things like sauces or fries or whole burgers are ordered. It's just bad.

I'm actually a Burger King fan, but it gets worse with every visit to this fast food restaurant 😒! Something always goes wrong, something is missing or you are no longer understood 😔! I definitely won't go there again for a long time! It's a shame ☹️

Man kann froh sein wenn man überhaupt verstanden wird .Serviceorientiert ist anders.

Ich habe zwei whopper bestellt. Das Fleisch war nicht durch und der Bacon hat nicht gut geschmeckt. Deswegen nur ein Stern. Mein Freund hat einmal Mario bestellt. Dreimal Mario bekommen hat kartoffelecken bekommen die er nicht bestellt hat. Er hat mein Eistee bekommen den ich bestellt habe und ich habe seine Cola bekommen, auf seinem long chicken war Bacon, obwohl er das nicht bestellt hat und er hat auch eine Fanta einfach zu viel bekommen

Eine schreckliche Organisation. Wir hatten Essen zum Mitnehmen bestellt. Ich musste sie darauf hinweisen, dass mein Kaffee fehlt und mein Brownie mit Eis. Außerdem haben sie das Getränk für meine Tochter vergessen. Draußen ist uns dann aufgefallen, dass die Majo und das Eis für meine Tochter auch noch fehlt. 😒 Und das ging nicht nur uns so. Ich hatte lange Zeit den Fall zu beobachten, während ich auf unser Essen wartete.

Mit Abstand der schlechteste BK in dem ich bis jetzt war nach dem ich gute 27 Minuten aufs Essen Warten durfte, habe ich einen warmen Vanille Shake bekommen dazu gab es eigentlich cheese Pommes mit Röstzwiebeln, naja der cheese schien Lehr so wenig war drauf und Salz wurde irgendwie auch komplett vergessen. Dazu noch Personal was die Höflichkeit wirklich nicht erfunden hat. Kurz um nie wieder gehe ich freiwillig in den Laden

Ein Bürger King eben aber danke er Bestellterminals ist es alles halb so wild entspannt bestellen und dann einfach abholen wenn die Zahl aufgerufen wird. War früher auf jedenfall anstrengender ;)

Normaler King. Nichts außergewöhnliches, aber das ist ja nichts Negatives...🤷‍♂️ Nach dem Umbau etwas gewöhnungsbedürftig Unbedingt bei Mitnahme die Vollständigkeit der Bestellung kontrollieren. Das Personal "vergisst" einiges...

Die Mitarbeiter*innen sind bemüht der Bestellungen Herr zu werden. Was sich als äußerst schwierig erwiesen hat: Im Restaurant, den Drive-in und dem Lieferservice zeitnah gerecht zu werden ist Hexerei. Sehr geehrte Inhaber*in: Sie können NICHT von dem Personal erwarten auf allen 'Hochzeiten' gleichzeitig zu tanzen!

Die Ein und Ausfahrt sind eine Katastrophe, der Mitarbeiter im Service war nicht verständlich, das Ambiente ist als nicht Existent zu beschreiben.

Mit meinem Enkel das erste Mal in dieser Kette zu Gast. Sehr positiv überrascht. Sauber, angenehme Grundlautstärke. Bestellung einfach über Touchscreen. Preise gefühlt etwas höher als beim "Bürgeranbieter" aber scheinbar auch deutlich größer. Der Geschmack von meinem Burger mit Nachos hat mit völlig positiv überrascht. Mein Enkel hat sein ganzes Kidsmenü und einen Fischburger geschafft. Also ich würde wieder kommen, wenn ich wieder in der Nähe bin.