McDonald's in Cuxhaven

Order terminal not working properly, delivery incomplete - Hamburger Royal TS was missing! Chicken nuggets were quite wobbly and should have been fried/fried a little longer. For me, McDonald's in Cuxhaven is not recommended!

Actually very good, but we were there this morning and didn't want to have breakfast. The selection is very limited and there are no offers. It's a shame, I don't think anyone should be told what to eat. After months we were back today, the food was ice cold, the tables were smeared, the deposits were overflowing But the service was great, a very hard-working gentleman, super friendly and helpful even though the shop was packed. So people hire more nice staff, then maybe it will work with hot food and clean tables

Were on vacation in Cuxhaven and ate there twice. Were satisfied every time. The employee who brought the food to the table for both of us was very, very nice and friendly. Rarely experienced something like that.

Things are getting worse here. The last few orders were always missing something or something was completely wrong. Instead of mayo, they put ketchup in their Happymeal. Instead of a salad you get extra salty fries. Drinking bottle for which you pay a deposit is completely missing... Consolation campaign... If only you could get them.... They were paid for but we didn't get them. It's annoying with several packs and, above all, at some point it becomes really more expensive than it has to be. That's why I'd rather go to the competition instead of putting more money into this unclean store. If you say something, the employees will laugh at you. Even the main office points out that they are all independent companies and that it is best to clarify things there yourself. McDonald's service desert...

Zero idea. Completely overwhelmed. Everything mixed up. Lately we always have to complain or something is always missing. Very dirty tables. You don't want to say anything about the floor and toilet. States 🤮🤮🤮

Toilets are not that clean. And the citizens aren't as hot as they used to be. And way too much lettuce on the Big Mag.

I'm extremely disappointed, I really expected more, but nowadays it's no wonder when you hire such staff. First of all, you can now only choose two types of ice cream and no more. Then the good lady tells me this in a tone and then stands there with the fries to gossip and tells me why I didn't understand it is the cherry on top. It has more than subsided

Unfortunately, there are always errors when ordering at this McDonald's. Often something is missing, and even with the Happy Meal something is often forgotten. This was my most disappointing experience at McDonald's to date. In the future I will prefer to buy the Happy Meal somewhere else as every cent here seems to be wasted. Burger King is the better choice for me from now on.

We waited half a day and didn’t receive it!

Quick food. MCPlant is my favorite dish.

Quick food. MCPlant is my favorite dish. Only once in 15 orders does a small thing get messed up. I think that's totally okay.

Es war nicht mal was los und die bekommen es nicht hin eine Bestellung richtig rauszugeben traurig und mussten noch auf dem Parkplatz warten 10 Minuten lang ….Obwohl nichts los war im Mc Drive oder im Laden selbst ….dann auch noch unfreundliche Menschen die dort arbeiten

It's crazy how long it's taking at the moment. Hardly anyone can speak German either

Was a little disappointed with the size of the wrap. The taste was good.

The code at the checkout was really correct and the bug was good

Unfortunately the food was sometimes too cold

Want to offer me something different than what I ordered and on top of that they come to the second window to stare at my girlfriend and had to wait another 10 minutes and still arrive with their cell phone to their ear...

If this McDonalds doesn't close soon there will be a major overhaul. Guys, I was in the men's toilet, oh my god, feces belong in the toilet and not next to it, sorry that's not possible. 0.0 stars for the store

Unfortunately, cleanliness is a problem. Only order via the app. Difficult audience. Table service did not speak German when I visited.

We were in Cuxhaven with our family for the first time and were very hungry. So we stopped here. Very rude employees. First of all, half of our food was forgotten and we had to go and ask several times and collect it ourselves. We were outside under the umbrella, the colleague said I would close the umbrellas now because they weren't meant for the rain. Then we said for a moment that we would please get up and take our food with us. He has me with the umbrella Hit my head and hurt me. Then he shouted at us and insulted us and said it had to be done quickly, this is our house and we have to decide when we do what. Disgusting behavior! Never again. Plus, I really have to say. The restaurant is really very dirty. There are food residues everywhere on the floors, oil stains… tables are dirty and not cleaned. It's a shame that Cuxhaven has simply remained in our memories in an outrageous way.

Unfortunately the food was only lukewarm

Staff overwhelmed. Bad parking situation.

Our stop before we continue to the ferry to Helgoland. The burgers were good, at least it's always clean there in the morning.

Unfortunately Ronald wasn't there. But the burgers were round.

Went to the drive-in counter and I found it to be pure clearance, but of course it was Mac Donalds when I saw the prices Other food is, on the one hand, better and healthier and, on the other hand, cheaper and tastier, but elsewhere you are respected and valued as a customer, which is not really the case at Mac Donalds. Since our child really likes food, we fulfill his wish every now and then and every time it is a clear fulfillment. If you're just at the drive-in counter to get food for home, you also have to check immediately whether everything is there, whether the right drinks are available if the special request has been implemented or whether the sauces are available. All in all, going to another restaurant is always better than at Mac Donalds and as long as there is no more rebellion against it, Mac Donalds will stay the way it is. (Just Bad)

Today I drove through the drive with my daughter and we placed our order. The lady said please go to the second window, I did that, the employee gave me my order, I told him I hadn't paid yet. Suddenly this unfriendly woman who took our order came to the second counter and tried to stop the employee from giving me my order, but I already had the money in my hand. I gave the employee a €100 note, the woman didn't want to accept the money at first, I think she wanted to insist that I go back, but the employee gave her the money and said bring the change. I said to the lady, they said drive up to the second window, so I did. My daughter sat next to me. And confirmed it. But she said no, I said to the first window she couldn't even speak German, I then said it doesn't matter. Withdraw the money and bring me my change. I stood at the second window the whole time and waited for my change. The woman just didn't come. The employee then went to her and got my money. Well, all I can say is that I haven't seen such an unfriendly employee in a long time.

What you order is not what you get... Was on the table within 2 minutes, but I understand why.

All good and best of all, no rednecks

As always: good and delicious 😋 😋 Always good

They are overwhelmed and probably have too few staff. I was left standing at the checkout for 10 minutes and then told that it wasn't possible at the checkout and that I had to go to the terminal.

Ich wohne hier in der Gegend und bin öfters hier allerdings habe ich seit Wochen nur beanstandungen. Essen kalt, auch nach zwei mal zurück bringen.... Ewige Wartezeiten auch im drive, sehr unfreundlich und überhaupt nicht mehr das was es mal war.... Widerlich geworden, was auch immer der Anlass der Veränderung war, es ist abzuschaffen

Great, you can eat something quickly and it's also child-friendly. I recommend this place

Order terminals take forever for the system to record the ordered products. After completing the order and paying, it took a full 45 minutes until the 3 menus were at the table. The storage spaces for the trays were overcrowded outside and in the back of the branch.

Quality of the food leaves a lot to be desired. It may have been due to the relatively late time (approx. 9:30 p.m.) but it still shouldn't happen.

I ordered and received a McSundae. Everything worked out wonderfully. Gladly again.

As soon as you enter you smell a very strong smell of urine that makes you want to vomit. The terminals, some not working, others very slow. Tables and trays not clean enough to make you vomit. The food barely has any taste. And the bathrooms I wanted to avoid seeing that the whole place was dirty and poorly maintained NEVER AGAIN

Very friendly . Everything packed properly and nothing forgotten. 😀

Food ok. The waitress is bored and just stands around, even though the trays are stacked up! Tables are full and are not cleared.

Catastrophe! We ask BEFORE whether you can choose the Smurfs. No problem, you can swap it later. After dinner: “Yes, you can’t choose the Smurfs.” One hand doesn't know what the other is doing! There are only 5 in the 6 nugget pack (method?) The chances of winning are not on the reusable cups! The store does a great job of ripping off the customer! Never here again, luckily we are on vacation and don't have to come here anymore!

The food was very good and the service was quick and very nice. Everything was freshly prepared.

The worst McDonald's I've ever been to. The ordering terminals didn't work properly and the dining room smelled of urine. We then ate outside. The staff spoke little or no German and chatted in the kitchen instead of emptying the overflowing return carts. There would have been time for that as there wasn't much going on. When the food was brought to the table, half of it was missing.

Good as usual. Expect improvement and innovation from McDonald

A straight 6 for this restaurant. Totally dirty, burgers cold. Only the service was nice.

Absolute disaster! Of the 6 ordering terminals, 5 “worked,” if you can say they worked. The service was so slow due to the surface being dirty with leftover sunscreen (a brilliant day at the start of the holiday in North Rhine-Westphalia) that I gave up trying to order after more than 10 minutes. The family of 4 on the other side of the terminal started ordering 10 minutes before me and weren't finished when I left! Overall, the entire crew seemed completely overwhelmed; the waiting time in the drive-thru was more than 15 minutes. The traffic management in the parking lot is extremely stupid when there are traffic jams in the drive-thru, you can't get away.

You get food very quickly. However, the ordering terminals were very slow and took 2 to 3 seconds after each press for something to happen. Looking through the different menus wasn't really possible. You had to think about what you wanted before you had to wait forever for the menu. Even the preview images didn't load properly and took a few seconds to load. Food was good. Fries were fresh and crispy and the burger was warm. The ice cream also tasted good. The staff was also friendly.

You have to constantly check your order because the staff packs everything disgustingly and ingredients are always missing from the order

Quite pleasant by McDonald's standards.

The food is good and the service excellent, but the place is a bit neglected and the bathrooms don't allow you to dry your hands

I don't recommend it, the ordering screens delay reactions very much, you have to wait 20 minutes for your food and the atmosphere is so-so

Tables were not clean and the toilet smelled terribly of urine

There was exactly one employee who brought the ordered food to the tables. He was really nice, helpful and hard-working. But it was clear that there were clearly too few employees. The outside area was very dirty, the tables were sticky, there was a lot of rubbish on the floor and the tray return was hopelessly overcrowded. The floor in the restaurant itself was also sticky and there was obviously a lack of the necessary hygiene. The toilet appeared to be reasonably clean. Considering the overall condition of the McDonald's, I'm assuming the restroom might be at least as disgusting. Overall, there is still a lot of potential here. But it probably fails due to the number of employees.

I was in this store today with a friend and I was horrified to discover that the frame seating options you had were not cut out symmetrically. This really bothered me while I was eating because I couldn't look away. Still eat OK. Food was soggy but the Sprite with passion fruit got it out.

Really dirty even though there wasn't much going on!

hab 20 Nuggets mit Barbecue Sauce bestellt, hab stattdessen Sour Cream bekommen und erst zuhause gemerkt. ich hasse sour cream. vielen dank für absolut gar nichts.

We were just visiting Cuxhaven and wanted to eat something quick, so we went to McDonald's. I have to say that this McDonald's branch was very clean and the employees were very friendly. The food we ordered was super fresh and very, very tasty. We were all very satisfied.

Everything was great and clean.

Every year on the way to vacation we stop here and eat something. Our start to vacation.

The egghead with glasses insulted me just because I thought it was my food and said here he said say it here again and you'll see. Next time I'll call the cops, dirty shop

We briefly waited out a rain shower there on a bike ride. It was the closest thing within reach. Conclusion: Burgers underground Toilets dirty and without toilet paper Milk cafe ok Staff friendly Overall, a clear “Never again”

Located just outside of Cuxhaven. Food and service typical of this chain

The food is delicious as always, the staff is sometimes a bit overwhelmed.

You don't have to wait long for the food. Staff is nice

For once, a clean McDonald's. Keep it up. Unfortunately this is rarely the case

It was a bit dark in the restaurant, otherwise it was always the same, everything was fine.

I've been to a number of McDonald's both at home and abroad, but none were as good in terms of taste or speed 👍 Highly recommended

Cuxhaven McD it's just before 10:30 a.m. we're standing in front of the ordering machine and we want to have breakfast. Device does not respond to our input. Go to an employee to report this. Answer: "Get up earlier!" Our comment: Without words...!

Ok for a quick lunch stop. Restaurant was clean and the staff was nice. Food came quite quickly, but the fries were rather lukewarm and that was fresh.

Somehow cozy for the first breakfast. Also super nice service staff who don't let us overtired scare us away 😅👍

Lukewarm, soft and very little salted fries 🍟. Fast service, cleanliness is okay. Unusually a lot of open potential with nuggets and fries.

We were in Cuxhaven around 10 a.m. and ordered a few things for breakfast. First of all, this is the 2nd time we were told there was only one croissant available even though we ordered 2. After all, it wasn't yet 10:30 a.m. yet. They had already deducted that when ordering. After we got the breakfast items and we were back in Otterndorf, we found that two items were missing from our bags and we paid for them. I don't understand why the orders aren't checked properly before they go out. A mc toast cheese and a Franzbrötchen were missing.

We got food there, MC grib without sauce, fries cold and disgusting Tables dirty, so we had it packed up and the floor was greasy

Unfortunately, increasingly disappointing. Either the food is cold, take away or on site. It looks dingy outside and inside. I can't recommend it more.

Unfortunately the opening times do not match the internet. I wanted to order from McDonalds at 12:10 a.m. on Monday, but the branch was closed at 12:00 a.m., even though the network said it was open until 1:00 a.m. Only the drive in counter was still accessible but not for cyclists or pedestrians.

The hallways at the entrance are a bit narrow, but everything else is great. The service was also a positive surprise. Gladly again

Typical McDonald's. Food comes reasonably quickly, quality as you know it. A little more cleanliness would be nice

Burgers were cold, fries too. When exchanging a cup, the employee was visibly overwhelmed... Oh well.... Nice terrace.

Since my last review was deleted here again. Nothing has been going on here for half a year. The McDrive is completely empty and you have to wait forever for your small order. Maybe it's because there are hardly any staff working there who can speak German, I don't know. In addition, when you have your order, things are often missing or mixed up. Food is the usual McDonald's average, it's perfectly fine

Thanks for the completely liquid milkshake.

To satisfy your hunger if necessary 👍

Typical McDonald's! Nothing special, neither worse nor better than others. Mostly pretty full. Good parking options.

Nicely furnished and otherwise like a McDonalds.

The order was brought super quickly by a very friendly employee. The food was hot and the restaurant was very clean. There are two five stars for the friendly service, which is rare.

I was there to get Happymeal, unfortunately I couldn't order over the counter. The employee looked very unmotivated and when I asked him he said: "It could take 10-15". Then I had to order it via the board. I don't know how it works in the store, but I thought it was cheeky how he just didn't feel like it and sent everyone to the board. Hopefully this will change in the future.

Loud, bad, expensive. Nobody needs it.

It's usually tasty and warm, the service is great and the atmosphere is always clean and there are power sockets, but the location is just not that nice :)

The food was bad and we waited a long time and the toilets were very dirty

We were there today, ordering and waiting went really quickly because we took the food with us. I think if you eat there it will take a lot longer. What I personally have to complain about is the "friendliness" of some of the employees; friendly interactions with other people would be desirable.

Children always want to go to McDonalds, so we did them a favor and it was generally clean, service was good. Burgers were ordered fresh and despite our own order with special ingredients, the food was only lukewarm. That's a little better.

The shop was packed on Good Friday. The ordering machines were a bit overwhelmed... there was quite a bit of a problem when ordering. Still friendly staff and fast food

A popular stop for locals and tourists alike, McDonald's in Cuxhaven offers a familiar dining experience with a touch of local hospitality that stands out. During my recent visit, I was immediately struck by the warm and welcoming atmosphere, which is quite different from the sterility and anonymity one might expect at fast food chains. This report aims to share my experiences with the quality of the food, the service and the ambience. The culinary offering at McDonald's in Cuxhaven delivers what it promises - reliable quality and the familiar taste that you would expect from this world-famous brand. The food, from the classic burgers to the crispy fries, was freshly prepared and served with a level of care that you might not necessarily expect at a fast food restaurant. What was particularly impressive was the fact that the food not only tasted good, but was also presented in a visually appealing way, which significantly increased the overall enjoyment.

...usually underground...you can't understand...why there are always 30 cars with hairdressers inside and only 2 at Burger King

Dirty premises, cold dry "food"

Was pretty full. Been there again after a long time. But otherwise good.

Not what it used to be for a long time

You don't even get a straw for your drink here, which is full of ice and can't be drunk! If you politely ask for a straw, you will simply answer “No”. Really unnecessary. The straws are made of paper. You can also get these for milkshakes. So why not for ice cold drinks full of ice cubes?! Without words. The toilets are full of toilet paper and tampon wrappers on the floor. The vegan burger was slapped down carelessly. You opened the package and it was more of a mushy pile than a formed burger lol.

Portions are small for a 10-year-old child, so-so place. The parking lot is not too big 😏

Here the customer is actually king. Totally friendly staff. Burgers look like the picture. Food is hot too. Everyone knows what they have to do here. This means there is no confusion like in many other locations

Their crap ordering devices are lansagamer than a grandma with both broken legs and don't even do the orders correctly then don't even want to give you your money back

There is always a man working in the lobby when we are here who is so incredibly friendly and accommodating!!! Food like everywhere else at MCD but the service from this man was excellent and courteous! Always my pleasure!!!! Thank you!!!!

Worst MCDonald's I ever went to in my entire life. Ordered several different burgers, lukewarm and none of them had any vegetables on them, except for the Big Mac, absolutely disgusting. It was bizarre. I used to go there in the past and it was always fine, really don't know what happened here, never seen anything like this.