McDonald's in Siegen

This McDonalds is a disgrace. I order a Sprite and can't even get half the cup full twice. The toilets remind me of the toilets in a rancid secondary school. Staff is okay but still overall a real HS Mcs where I would never go again. Bob the Builder would look at this Mcs and say WE CAN'T DO IT. Feat: Noah and Nico

If I could, I would give 0 stars. It's really unbelievable how underexposed the people who work there are. No matter when you eat there, you NEVER get what you order.

I ordered three chicken burgers at the drive-thru at about 1:00 a.m. What I got were cheeseburgers when I got home. Absolute impudence The older lady at the counter was also very rude and yelled at me even though I didn't do anything Unfortunately, this restaurant is not recommended

It's bad, I waited 10 minutes for my order even though there were only two customers in the cafe. The burgers tasted ok, but the coffee was almost cold. I come here regularly, the situation is always bad, if nothing changes, like my friends, I won't come here anymore. I ask management to pay attention to this.

This is not McDonald quality. One can celebrate the store if it manages to deliver 'hot' and 'correct' food on the first try. If that happened in 15-20 minutes that would be great - but none of that almost ever happens there.

We actually wanted to give 0 stars but unfortunately that's not possible. The staff at the checkout are totally unfriendly and you hardly understand them at all. The seating and tables looked like crap. In the McDonald's the ice cream machine is almost always broken - weird - or you don't want to clean it in the evening. You really can't recommend the store.

Very bad. The employees simply turn on music and celebrate in the kitchen rather than worrying about service. There was trash everywhere. Nobody cleaned the tables. Change was wrong. When we saw that they weren't wearing gloves in the kitchen and were touching everything and then making the burgers, we spoke up. We were told that gloves are only for jumpers. I worked at a McDonald's for five years when I was a student. Gloves were a MUST!!! The employees were really very unfriendly. Our order was ready after about 20 minutes (three burgers and a drink), then we also received the wrong order and were told: yes, their problems. We did it right! Very very unprofessional. That was our last time there.

Unfortunately, things are getting worse and worse. The food was completely cold and what I've never seen at McDonald's is that the meat wasn't cooked through. Really not recommended at the moment unfortunately

Disastrous service, we just couldn't get anything done! Completely incompetent. Delivery canceled after 3 hours. No apology. Advise everyone not to order there. Or to go there at all. Go to McDonald’s in Ferndorf, it’s way better!

Dirty. Terminals switched off. It was completely full. The upstairs area with tables was cordoned off even though people were sitting upstairs. You could just tell that they didn't want to work.

Today I stood in MC Drive for 45 minutes to then get a cold burger and lukewarm fries!

Bad service (waited 20 minutes to be able to pay in cash)

Without words!!! Update today 11/20/24: Once again I stood at the "drive in" for over 20 minutes, the order was cold and now it was absolutely amazing... when I got home I noticed that there was no Rösti on the Big Rösti🙈💩what else can you say about that?!

Catastrophic condition. Drive doesn't work at all. The woman doesn't speak German. Ordered via Lieferando. We have been waiting for our order for 2.5 hours. The woman on the phone who barely spoke German just said, Quote, come, come. First Kreuztal then you. Zack hung up. We've never experienced anything like this before. Incredible. soooooooo... finally after 3!!!!!!!! Arrived hours. Inedible. Really a disgrace. 35 euro order simply thrown away. But it's your own fault. Never again McDonald's Geisweid

The worst McDonald's eve. Don't come hier!! It's worse than ever. I don't think I've seen a McDonald's worst than this one. Please drive to Freudenberg or Olpe. It worth the trip

Despite enough staff, hardly any tables were clean and the floor was littered with leftover food and garbage. It was obvious that no one was interested. You should consider spending your money in a clean environment

If you have way too much time on your hands and like to spend your time standing in your car, go to these McDonald's. If you prefer a dirty shop, even with an occasional small protein snack in addition to your citizen - again, I can warmly recommend this McDonald's branch. If you are looking for one-sided communication from you at the DriveIn counter - I promise you, the lovely ladies at the counter will answer you a little more often than probably in your Instagram DMs. If you're fed up with family celebrations, I recommend you visit this branch two hours beforehand. I guarantee you that in the evening, when Aunt Ingegred has finished drinking Hugo and Uncle Günther has finally finished with his football topics, you'll probably be there still in the DriveIn. I give this branch 1 out of 5 cars as a rating.

It was so bottomless that it can't even be put into words. We waited over 40 minutes for the order. In addition, the employees were unfriendly to the max and the place was full of rubbish. You didn't even want to wash your hands in the toilet, it smelled so bad. Never again. You should close the place.

45min waiting time Kitchen staff extremely overloaded Dirty

As a rule, the employees speak little to no German. The orders are wrong 95% of the time, if they are not wrong then something is missing. The burgers are often more of a box full of ingredients that you can assemble yourself. It's a shame that you can't give 0 stars.

an unpleasant smell, a feeling of dirt, workers collect burgers and other dishes without rubber gloves.

For a fast food restaurant you have to wait a long time for your order (half an hour or more) Staff always looks so overwhelmed.

Waited at McDrive for over 30 minutes after placing the order with 6 cars in front of me. The employee on the intercom barely spoke German and was very unfriendly. When I asked for a discount before paying because I had waited a really long time (for a "fast food restaurant"), the same lady said in broken German that that wasn't possible. Save yourself the shop with the overpriced food and use the time to eat in the Asian shop next door, at the same time for similar money.

So breakfast with the new McToast Cheese was a disaster. Please people DO NOT order this McToast! My order & see McDonalds picture. NEVER!

Never had such a bad McDonald's. The woman at the MCDrive was completely unfriendly, slow and not at all involved. She talks to her colleague about other colleagues all the time. Doesn't give out the food because the conversation isn't over yet. The food itself was not fresh and very dry. Never here again.

Absolute impudence! Ordered for over €40 - Chrispy Burger meat is just dry, cheeseburgers and chicken burgers are anything but fresh even though you wait over 20 minutes so that everything is supposedly freshly prepared. The fries weren't fresh either and one was even rotten, as were the nuggets & as if that wasn't enough there was a hair on the top of my vanilla milkshake, luckily I took the lid off and saw it! Absolutely disgusting!

You wait 40 minutes for 2 mcsmart menus... to order we waited (ON THE SPEAKER) for 15 minutes while people called out "I'm coming soon" hectically. I understand if you're stressed but waiting 40 minutes for 4 burgers is crazy... Fries were cold and old, you could tell they had been there for a long time You'd really rather get something else than drive to this store...

First of all, no, I don't get any money for the review, I give it 3 stars, it was tidy, my food was ready straight away and is very warm :) but the journey from Siegen main station to Megges, for example, is difficult because the bus only runs every hour but otherwise great😁

Improved the last two times. Another bitter setback today.

By far the worst McDonald's I've ever visited. Dirty, unfriendly, cold food, wrong change given, everyone completely overwhelmed, it's better to give it a wide berth 🥴

At the beginning everything was ok, when we arrived and there was still a bit of rubbish on the table, people shouted after us outside to see if we were the same at home? (those were a few things that are part of your job to put away?) 2 boys came back because the gray-haired little one forgot something when ordering, she wrote to the boys and thought she knew better what she would have packed! The gray-haired older woman was totally rude, but the others were all super friendly!

Slowest mcces EU West...I'm here at 10 a.m....I want my coffee and bacon egg muffin and I've been waiting for over 20 minutes...Kurva what's the point

Fries cold burger cold rude employee

One of the worst MCDs in Germany. MC Drive totally overwhelmed. Two cars in front of me to order, waited 18 minutes. Then you were insulted because you didn't know the menu 100% exactly.

The breakfast was actually relatively good, nothing in the food and nothing in the drink. Service was great, our food was brought to the table and they were also very nice and asked someone to remove the broken glass outside, which they did straight away. Unfortunately it was really cold in there given the temperatures and the floor was sticking almost everywhere. Therefore only 2 stars. Like hygiene, like food!

Absolute nogo! Only this afternoon my shoes stuck to the floor because it was so well cleaned, now I have the biggest stomach faxes I've ever had from Mekkes. Definitely never, never, ever here again; Maybe someone should get the office involved...

Food with table service is ordered via mobile phone, table service is also openly advertised via the app and in the restaurant... Table number 5 is announced, but food is not delivered to the table as usual at other restaurants! When asked why: “There is no table service here!” Uncleanliness on the tables was the other problem in this place!

I think I really liked where I was, that's why I gave it 5 stars

Unfortunately, the vegan offering is becoming increasingly thin out :(

Pretty much the whole order was wrong, stuff missing, food tastes bad. But that is no surprise to be honest. Just go get a Döner, it’s 100 times better

I ordered via the app to pick up, didn't get any food and when I asked several times about the bill the answer was yes, we don't have the number

Super helpful and takes the time to advise the customer.

Unfortunately it no longer has anything to do with FAST food. Waited a good 25 minutes in the store for my order today.

I didn't like it there was an area cordoned off then nothing for the children to play in, well the food was ok so far and then there are no straws supposedly they don't exist anymore well it's such a big company and then no straws very poor

Very dirty! Food cold! Fries unsalted too! No table service! It's better to take a detour than eat here.

By far the worst McDonald's I've ever been to. I ordered a TS, TS wrap and 2 milkshakes. After what felt like an eternity, the TS arrived on my tray, carelessly dropped into the package, and was, if at all, lukewarm. The wrap, on the other hand, was poorly wrapped and ice cold... what an imposition... There weren't any straws for the milkshakes either, so I had to take the thin ones out of the dispenser. My fiancée also had a TS with curly fries and a milkshake, the completely overfilled milkshake sipped and since we were sitting upstairs we only got straws on the way out... she only ate half of the TS, same problem as mine. My sister-in-law had a Mcchicken fries and a Coke. The coke was ok and there was even a straw... Fries were cold and dry, didn't taste good at all... the mcchicken was cold and full of flour... To top it all off, the upper floor was also relatively filthy, there was leftover food stuck to almost all the tables or there were sundaes of ice cream standing around... not exactly appetizing... next time we'll probably go to another Mccess, regardless of whether it's a detour . If you come from the Sauerland you can drive via Brilon, Lennestadt, Winterberg etc. You will also get something good served... By the way, the people in the drive-in probably stood there for ages...

1.Apparently there are no tablets anymore, if you want to eat in the restaurant, everything is stuffed into a paper bag 2.The food is no longer warm 3. If you order large fries, there will be lots of small leftovers in the bag 4 Cleanliness in the areas and in the men's toilet leaves a lot to be desired Conclusion, then in the future you should follow the competition

So this store is by far the most disappointing McDonald's I've ever seen in my life. You have to go somewhere else to eat first because you don't starve in the drive. Once you have pre-ordered, your food will be served super cold. The moment you have a traffic jam until Burger King in Mc Drive, that's the moment you lose hope in this store.

It's a shame that you have to give stars even though the condition of this location is of the lowest standard: -Waiting time after ordering: approx. 20 minutes, food was cold, even after the complaint we received cold food. There were also no more trays for internal eating. -Cleanliness: I don't want to talk about it -Staff: completely overwhelmed, the burgers were piled up under the “heat lamp”. -Service: the upper area where we were was cordoned off (chain at the bottom of the stairs), even though an employee came up briefly and saw us. An absolute no-go for me!!! Especially because the toilets are also on the upper floor. This branch will never see me again. Thumbs down!!!

We were in the restaurant on site, no gloves were worn and it was dirty everywhere, we found vomit in front of the restaurant, according to the other reviews we were very outraged, simply disgusting, ordered and didn't eat there

As always, very bad! Pure juice shop of this McDonalds. But since there are very few McDonald's branches here, you often have to rely on them.

Unreasonable in the evenings, mostly dirty shop, unfriendly answers from employees or loud oriental music in the kitchen. It's unbelievable that nothing is being done about it.

Disgusting really - restaurant and hygiene worse than train station toilets 🤢 Unfortunately, the staff is just as friendly as the cleanliness is.

We waited 50 minutes for our food!!!! And after that time, things were even missing... Several people complained and one woman left angry and without food! There wasn't even an apology! We will NEVER come back and warn clearly about this very dirty shop.

Never seen such a bad McDonald's Slow Dirty Just bad Things are constantly being forgotten Just incompetent

Disaster. Picked up the order at Mcdrive, unfortunately only checked for completeness and didn't look into every packaging. At home I saw that the chicken burger had a meat patty on it instead of the chicken. How do you come up with something like that?? We also only got a half-filled Big Mac (only one meat and the second floor was empty and dry). Was the last time in this branch.

Bad 1 hour waiting time. Food was far dry and tasted disgusting. The cashier spoke to us so we came from Frankfurt.

I've been there three times now to pick up something from MC Drive, but something was actually missing each time. Even for my granddaughter in the junior bag it's honestly not possible. Order big mac menu and it is neither fresh nor tasty. I'm a businesswoman and super disappointed. Next time I will take legal action because that is not possible. Not only that they are probably understaffed and you have to wait about 5 minutes to order. Nono

Absolute catastrophe!!!!!! Dirty, extremely unfriendly staff, food inedible, waiting time of almost half an hour for a single menu, non-air conditioned smelly waiting area. We'll never come here again. Based on the evaluation, the operators should consider what to change.

Completely disorganized, long waiting times

Disaster! I waited over an hour for a mc Smart menu, which I ordered directly from the branch to eat there. The garbage is piled up everywhere and the floor is dirty. Never again! Just wanted to grab something for the child so that he could get to bed on time after swimming.🙄 ... That was probably nothing then...

The worst cafe of all McDonald's There is a very long wait (half an hour or more), orders are lost, the store is dirty. Do you have a supervisor? All workers are like unsupervised children I won't come here again

Stood in the drive inn for 45 minutes... there's absolutely nothing going on here!

Waited over an hour for food, what was going on was so unbelievable.

By far the worst McDonald's I know. And I know some around the world

When they have a lot to do, the drive is always closed because they can't keep up with the orders. They then let you drive the whole drive in back. But when there is little going on it works again. Staff at the drive are also very rude!

The boss said she wasn't interested anymore

MC-Drive no ambience rating possible. Service at the counter is much too quiet, hard to understand. Food was much better than other MC's. Crispy fries, chicken nuggets cross and hot. Addendum: Unfortunately I have to make my displeasure known today. Today I had to wait in the queue at the drive for over half an hour. I have never experienced this in my visits to MC over 40 years. The bad thing is that you can't get out of the queue until everyone has passed through. There were only 4 cars in front of me. The strangest thoughts come to mind...what can I do? After I pointed this out to the staff, they said that they couldn't do anything about it and that the boss knew all about it and they laughed at each other. It seemed to me like a strike by the staff, because the whole behavior (extremely slow checkout, slow delivery of the order, waiting at the drive-thru counter) indicated that. I will never go here again.

Friday evening MC Drive and no order acceptance possible. Genoa my humor

It's a good idea to order something new. I and my son ordered the same ones. We wait and wait and get nothing for half an hour. Then eat as we watch everything is missing. Even McDonald’s better

We only get something for the children there 2-3 times a year. But this time something is missing from the order. Either it's the toys, drinks that are part of the menu or sauces. Theoretically, you first have to tear open all the bags in front of the window in MC Drive and check every part very precisely. We have NEVER had a correct order. Never! It's just annoying...

The food wasn't that great. Ate much better at other branches.

Very bad 25 min waiting time with 4 children. No gift toys just books. Never again, dear KING.

Very long, I waited 20 minutes for my order

No toys and it takes too long, the toilet stinks and there are lots of bees and the food was too hot for the child

What a bad shop! Rubbish tray trolley, dirty tables, unclean, smelly toilets, completely unlit parking lot, unfriendly staff!!! STRONGLY not recommended to visit 👎🏻

very unfriendly staff, cold fries no longer warm, not even edible. I would recommend Burger King

Incredibly rude staff. I placed an order at McDrive and the good woman at the counter didn't understand anything. Instead of politely asking what we said, we were shouted at. When we ended up getting the wrong order and she wanted to make me know that everything was correct, my patience was over.

Cheap food and overpriced with a long wait.

Takes a long time, rarely tastes good. There is usually too much sauce on the burgers and they are often cold. The staff is unfriendly and no one speaks German properly. Only go there in the most serious emergency.

The food was already cold when I got it. Plus they forgot my nuggets

They should put people at the counter who can also speak GERMAN in detail and then she will be even cheekier when you try to make it clear to her that she should speak more clearly.

For the tenth time, I forgot my fries in the order and the waiting time was about 40 minutes

A relatively nice McDonald's if you leave out the fact that the upper floor is often closed and the toilets are terrible. Food is just like you're used to from McDonald's.

Delivery service is offered but no one is available!!!!!! Impudence!!!!! 1 star is still too much!!

My grandson wanted to go there and he thought it was great

Unfortunately you can't give 0 stars here. On the other hand, all employees here are zeros. The opening times stated are incorrect. The employees simply decide on their own to close the store early, as they admitted in the parking lot. The only answer that came in broken German was: “Not enough employees”… while six to eight of them gossiped and smoked in the parking lot. If a crew of six isn't enough at 2 a.m., how many do they need during rush hour? You're better off at Burger King in Wilnsdorf.

So yesterday, the 20th, I experienced the biggest absurdity there, and the people there shot the bird. We were there last night to get something to eat and the doors were just closed. And that's just 1 hour before closing. At the same time, they had loud music playing and didn't respond to knocks or anything like that. Mega rude and just something that doesn't work. There were still a few people standing there. I also informed the management of the company. The employees there can't just do whatever they want.

More slow food than fast food! Standing in the DriveThru for almost 30 minutes for a pack of 9 McNuggets.

Over 30 minutes waiting time for food in the restaurant. Everything dirty. Toilets completely desolate. The staff is overwhelmed to the limit. Definitely not a recommendation

Juice shop! The wait in McDrive is unbearable. You can expect a “minimum” waiting time of 20 minutes and that, for a small cola??! The whole thing is unbelievable!

By far the worst McDonald's I know. Long waiting time for lukewarm food, cold fries, the order display is broken, employees are unfriendly, the ice cream machine is constantly broken or just out. The seating areas were getting old and were very dirty. The toilets smelled very badly. We don't come here anymore.

Extremely unreliable. Usually too late, or it is often canceled shortly before the delivery date when you have ordered hours in advance and are incredibly hungry. Simply impossible how they don't care if people are waiting for their food. I have to get something else today, so there isn't even anything to drink in the house. Not even remotely reasonable for severely disabled people.

Ice cream or shakes are always sold out, service is unfriendly, overall not recommended

At half past eight in the morning I am the only customer and still have to wait 15 minutes for my mc muffin because the staff walk past my food four times instead of giving it to me. At least it wasn't too hot anymore...

Fries were cold and soggy. Burgers too. Instead of 0.5l of cola you only get 0.4l. They said there were no cups left. Then he barely understood the employee on the intercom. It was similar at the window. The cola glass was completely forgotten. You can't talk about fast food because you had to wait in line forever. That was easily 20 minutes in the drive in. The taste of the burgers was also good. The prices are getting more and more expensive...

Unbelievable conditions in the restaurant. The blonde, older waitress is as unfriendly as hell, even yells at children and bullies people. This behavior is unacceptable!!!

You know mcdonalds , it's tasty. Just don't bring the kids :)

It's a MCDONALDS, I'm aware of that, but I haven't seen such a dirty MCDONALDS in a long time. The former children's play house no longer exists, which is why children now have nothing to play with and have to sit in their seats all the time, making it unsuitable for families. In addition, the food no longer tastes like it used to and is often cold and more expensive. I have never seen prices like that but that has nothing to do with the branch, but I still only give it 2 stars!

I ordered the food at the table using the app (table service). The food wasn't brought at all, even after I complained I was simply ignored. Even though the employees had nothing to do, they didn't do anything and just left me there. Unbelievable, definitely the worst McDonald's in the world and the worst employees ever!!! Not possible, never again, not even for free!!!