McDonald's in Celle - Telefonnummer, Reservierungen, Bewertungen

We were actually just in McDrive. It was a Friday lunchtime. But after five hours in the car, we just wanted to grab something quickly so we could finally arrive. And there we stood. At least 30 minutes to take large fries and coke with you. There's a better way and it's certainly not always the case, but it's at least worth mentioning. In any case, we will save ourselves the detour next time.

Dirty tables, very dirty toilets, overflowing tray carts, 30 minute wait for cold food including an extremely rude boss/manager. We will never go here again and recommend everyone to give this store a wide berth. At least our table was wiped down upon request.

Cheeseburger and hamburger Royal TS cold...and that after we had to wait forever to order and then wait for our order...and I don't mean 5 minutes...but the staff was very nice despite some communication difficulties

Unfortunately we seem to have had a bad day. Very unfriendly lady at the counter, the whole store smells like feces as if someone was in the hallway. The colleague who was just standing at the deep fryer wearing an apron is going to clean the toilets with the same outfit. The toilets were dirty, not cleaned, no soap and no paper towels available. Ali hadn't cleaned the toilet properly and was given a big lecture in front of all the customers, that's good employee management 🙄 It's a real shame, I'm used to different things ☹️

I was recently at Mc Drive. A hectic employee told me to please wait a moment. Short became long and then I just drove up to the payment window to say I didn't want anything more. Nobody to be seen. There were 2 cars in the lane in front of me that were obviously waiting for their food. I then got out to tell the first car to please pull into the waiting lane so that I could get through because I didn't want to have it. But he was instructed to wait right there and stubbornly refused to drive into the waiting lane. A louder discussion followed. An employee in a white shirt probably also heard this, who then appeared and instructed the driver to stand in the waiting lane. She said she was alone and whether I would like to order anything else. I denied this. It's nonsense to not send the waiting cars straight to the waiting lane. Now I was there again on Sunday and wanted to have breakfast. According to the internet, this is possible on Sundays until 11:30 a.m. However, at 10:36 a.m. there was no more breakfast. All right, then have a burger. The order was placed at the ordering machine and no receipt was received. For whatever reason. Then went to the checkout to pay in cash. They were standard burgers and not promotional items. I observed quite annoyed customers who had apparently been waiting for their order for quite a long time. The two women were also completely overwhelmed. I released her after about 30 minutes and asked for my money back. It worked somehow. Conclusion: Far too few staff and it smelled so bad in the entrance area that we had almost finished eating.

Totally overwhelmed staff, everything seemed completely chaotic. Some other customers had already been waiting for 30 minutes. Many orders incorrect or missing items. Waited 20 minutes for an ice cream and a drink. The ice then receded so that it was completely liquid. Worst visit to a McDonald's ever.

Very bad service. I called there and was insulted. Super bad service

Waited 35 minutes in McDrive for a menu. Then cold, sticky food. This is how you can break the habit of McDonald's...

12 employees on site, 8 of them only actively worked, burgers were forgotten, the employees shouted the numbers across the store incomprehensibly, there is no need to talk about the toilets, they are very dirty and the service is simply outrageously bad. No recommendation from me

Worst MCS I've been to so far. A friendly young gentleman thanked me for my wait and wished me a nice day, I hope he keeps it up, that was the only positive aspect of this stay.

At least for me, the food was okay, complete and in the usual golden seagull quality. Cleanliness leaves something to be desired and there was no soap in the dispenser in the men's toilet for two days in a row!!!

Pulled up to the empty drive-in at 9:45 a.m. in the morning. "Please wait"... 10 minutes (!) later I was finally allowed to place the order. A 10 euro order with 4 items without special requests. Same game from the pick-up window onwards. “Please wait 10 meters away at the parking lot.” Mind you, there was nothing going on in the drive-in. 10 minutes later the food came. No apology for the waiting time or anything like that. Really incomprehensible when nothing is going on.

One star is too many here!!! Unfriendliness is more the order of the day here than service and customer care!! If you can, it's best to drive 15 km further!! Never, never again Celle

Absolute disaster. Employees completely overwhelmed. Toilets completely filthy. Toilet paper and drying paper empty. Waited over 30 minutes for the food. Never again......!!!!!!!

Incredibly long waiting time. Were there for an hour for a single menu. The food was even worse than what you're used to from MCs... better drive 5 minutes further to Burger King

Cash registers are broken, waited 10 minutes to hear that I should say the order individually

Horrible WITHOUT words. It can't be that customers stand at the drive-in counter for half an hour and are harassed by the supposed boss because I pointed out that it's a fast-food restaurant - the end of the story is that I have customer and king instead of something Being banned from eating is this the new M? or the new philosophy? Absolutely the very last store NEVER AGAIN!!!!!!!!! The store should close!!!!!!!!!!!!

Ordered decently large packages, got them delivered, this time in less than 3 hours, and these are the portions. You're not serious, are you? I'd rather not wonder how the burgers were thrown together. Vomiting is more appetizing!!!! Fries cold and hard!

Everything was a bit cramped and no longer fresh, but the food was good

Absolute disaster. Infinitely long waiting times at McDrive. Today 45 minutes.

There is a constant lack of soap and paper to dry your hands in the toilets. In addition, the serving dispensers are always empty. In that sense, enjoy your meal

How long will the McDonalds Group continue to watch the tragedy with this branch? Absurdly long waiting times due to completely indifferent and incompetent staff, probably none of the franchise guidelines are being implemented here. Urgent need for action by the franchisor!

Oh, how we have strengthened ourselves. Really cool fries. Fresh? No, lukewarm; unsalted and limp=from yesterday. Cola more ice cubes than drink = totally watery. So the recommendation of the day!!!! Soap dispenser not filled...Hygiene???

No toilet paper early in the morning🫣 Here you can see the saddest “bacon” wrap with exactly one slice of bacon💃🏼 Please show your employees how to roll a wrap 😂

Dirty, cramped, loud and impossible guests. Yes, when you go to McDonald's you have to expect something like worthless and weak food, but then add to that the condition and the truly horrible company of guests that I would have thrown out of the restaurant. At MCes, even the worst behavior from guests doesn't bother anyone, so this was my last time at the chain. I'd rather spend money and have a good meal and a nice experience in a real setting.

Very long waiting time even though there were hardly any customers there, the staff stood with their backs to everyone and calmly occupied themselves with sticking stickers

Good morning, We stopped by the drive inn to get a shake. The employee was very friendly and helpful. We'd love to come by here again.

You wait half an hour in the drive-thru, even though there's no one in front of you... "Just buy two burgers quickly" is definitely not possible here. Too bad!

What's the point of fast food if you have to wait more than 30 minutes to order on Sunday? Slower than in the restaurant. Two employees collecting orders during peak hours. Impossible! Never again.

Super fast service, as always, thumbs up

Massively dirty. There is trash everywhere. On the tables and also on the floor. No matter whether inside or outside. Despite table service, the three employees shout the table number across the restaurant. Really not recommended unfortunately…

We ate at McDonald's this evening and were very disappointed with the cleanliness. It was very dirty. Some employees chatter and make little effort to properly organize things. You would have to contact the health department there. We will never eat at their place again. When the team doesn't function properly. Some work more and others only do the bare minimum. It was easy to observe. For me it's not team work. They are rather lazy...

Unfortunately the music is so loud

Unfortunately, within a week we had the problem that once an adult (who took food with him) and once a child (eaten on site) couldn't tolerate the food....

The ordering system is poor and the food, even though it appears to be freshly prepared, is cold.

Orders were wrong. The work was paused while the chat club had time to speak. Half the staff were doing nothing while people were queuing for food. BAD EXPERIENCE

We got a burger right. Ordered 4 double burgers but there was only one steak in each. Service was slow without being rushed.

Wait 45 minutes for food and the store is almost empty!!

Order placed directly on site on the Smartboard. Store rather poorly attended. Waited about 25 minutes for the order. Employees seem slightly overwhelmed, only serious and tired faces... The only bright spot was the middle age Waiter who brought the ice cream for the Happy Meal with a smile. Food was disappointing as always, not even close to the great products created by food designers on the billboards... Choked down a sticky Royal TS and two limp cheeseburgers... and was hungry again after 30 minutes... Conclusion: disappointed as always, I'd rather make the next burgers myself.

Full shop, staff completely unresponsive, long waiting time, everything was actually as catastrophic as you can read in the other reviews. If you don't want to believe it, just go there and be amazed.

Very unclean. On Thursday at 10:30 p.m. it looked like a dirt steel building.

0 stars would be appropriate... Absolutely dirty, everywhere. The food was just bad, fries that were fried several times and burgers without salad. You're already used to a lot, but that was really more than bad.

I've been going here regularly for at least 5 years and nothing has ever bothered me. The bad reviews are way too exaggerated - it's still a McDonald's and not a 5 star premium restaurant

Bad McDonalds! Eternal waiting times! Dirty!

Completely dirty inside. Disgusting! The smell from the toilets could be smelled in the restaurant. Food bad, service took too long. Never again!!!!!

Food doesn't come, we've been waiting for 20 minutes

So I don't know where to start... the fries are not cooked through, they are limp and unseasoned, then the wrong burgers are delivered that you didn't even order, so sorry if I put it like that, but look for competent employees!

Quite good, it took a while despite the store being empty.

Basically, I've always been happy at McDonald's in Celle, but today I unfortunately encountered a very ignorant shift manager. As always, we (family of 4) ordered at the terminal. Among other things, a Milky Way. The shift manager mentioned even came to our table and said that the milkshake was out and what our girl would like to drink. She opted for an iced tea, which is, however, cheaper. When I wanted to pay the difference, he just said that it wasn't possible. We could have an apple turnover. We had just finished eating, of course we were full and there was no eating or drinking in the car. I insisted on my money, especially since he had to open the cash register anyway to give me the €2 for the reusable deposit. He then went back to the office and a nice employee took up my concerns and spoke to the shift manager again, who unfortunately still showed no insight. In the end, I thanked the employee mentioned and took the apple turnover from her. We ate on July 29, 2024 at 6:30 p.m., in case a relevant supervisor would like to take up the matter.

Order was squandered, after a complaint it took a while until they finally got going. No excuse...Our companions had already finished eating, which took forever even though it wasn't full. The whole store is dirty and musty inside and out. The clearing carts are overflowing and tables and benches are not cleaned. Not one employee speaks German... We will definitely never enter that dirty shop again...

The order machine didn't spit out a receipt. No signs for table delivery (everyone was at the checkout) Ordered sugar with coffee. Was there, but nothing to stir. There was just a touch of caramel sauce in the McSundae. The coffee latte tasted bitter. Most of the tables were not clean. We're not talking about anything below that. Instead of curly fries, normal fries were given. Sorry, but more than two stars is really not possible.

It's a shame here at the restaurant, I called normally and wanted to order something delicious for my child (who was having a birthday by the way) for her and her friends for the birthday party, then they started insulting my mother and that's neg... .word said 😡!!!

I recently ate at this McDonald's with my family. We ordered quite a lot. First of all we had to wait almost an hour for our food. When we asked where our order was, the employees were rude and told us that they had simply forgotten our order. After this long wait, we finally received our food, but a lot of it was missing. When I asked the employee who processed our order several times about where the rest of our order was, he just sighed and seemed annoyed. Finally we received the remaining part of our order, however the entire service process was unacceptable. The restaurant itself was also in poor condition. The tables were dirty and the shelf where you were supposed to put your trays was completely overflowing. Overall, this was an extremely disappointing experience and I definitely cannot recommend this McDonald's restaurant.

Since the new staff arrived on site, the only thing you can do is kick the store into the bin. Cold food, orders constantly forgotten. It also looks like a wasteland here. ‼️Under no circumstances do I recommend shopping here‼️

Food typical McDonald's. Missing sauces, missing straws for the shake or wrong toys are also typical of McDonald's and here this branch doesn't differ much from the average. But the worst things here are the waiting times, the friendliness of the employees and the cleanliness.

The shop was completely filthy. Garbage everywhere on the tables and on the floor. All the garbage cans in front of the store were also overflowing. Full of customers, which was probably because of the holidays. We didn't even use the toilets.

Enjoy your meal. Friendly staff. Slightly less stressed staff today. Positive change!

I am Italian visiting cells. I'm not the sales assistant, she kicked us out of the place, not understanding the situation and noticing her unpleasant and rude behaviour, we decided to call the police. The police arrive and not only did they agree with her without even listening to our version where we said several times look at the cameras. But they banned us from all McDonald's in Germany. I thought racism ended with World War II. But evidently the German police and some citizens still live in the Germany of 1943

Stopped in today around 7 p.m. The tables weren't clean, some of the ordering machines were broken and if you wanted to order something, the machine said it wasn't available. If you ask at the counter you get no answer and are left standing. Then the second employee came and I tried to explain to him that I just wanted a strawberry milkshake. He didn't understand, it was probably because I spoke my native language 🇩🇪. About 6 employees were running around uncoordinated behind the counter. It took a whopping 20 minutes for a Big Tasty menu. What a top performance, you should give the employees a bonus for their speed.

Once again no salad on the burger! According to the restaurant manager, they are currently out of salad. Restaurant visit: July 3rd, 2024, 4:30 p.m. You don't even get an apology.

Bad service...you leave without food...to be honest...it couldn't be much worse

Normal McDonald's, delivery service delivers quite quickly.

The last dirt. I was there on Sunday with my wife and children and they were all sick to their stomachs. Never again

Worst McDonalds we have ever experienced. You wait forever for your food, the tables are dirty and that wasn't an isolated case. This has nothing to do with fast food. You could see a bunch of employees, but everything seemed very busy and haphazard. Something urgently needs to be changed in the organization here. Maybe we should stop the - in my opinion unnecessary - delivery service and focus more on local customers

Ordered online, waiting time on site for over an hour... rather slow food, chaos, everyone is in the way, staff can't keep up quickly enough, prepared burgers are stacked on the counter. Otherwise, as always, McDonald's fast food is "tasty"... when it's still warm.

Better than his reputation. I was here for the first time today. Contrary to what the previous reviews suggest, I didn't think this store was that bad. The outdoor area is beautifully designed and was perfectly clean. MA were nice, a bit hectic at times, but everything was within limits. Eat the usual, of course. Toilets were also clean and the lobby looked good too. I have nothing to complain about. I didn't order much though. Just fries and a veggie burger, that was okay.

Waited 50 minutes in the drive-thru just to place the actual order. Added to this is the 30 minute wait for the food. The food is packed.

There were five of us there (2 adults and 3 children) and ate on site. Our order was therefore large. We have a whopping 45!!! Waited minutes for our order. That is not how it works. We expect something different from a fast restaurant. The order was also not complete or ingredients were added that were not desired. A guest at the next table became very rude! Expelled from the restaurant because you were "slightly" annoyed and asked when your order would be ready due to the long waiting time. Staff unfortunately overwhelmed and sometimes unfriendly and poorly coordinated. Cleanliness also needs to be worked on. We will not visit this restaurant again.

Waited at the checkout for 15 minutes and when an employee finally wanted to take payment, an employee pulled him away and assigned something else. Three employees look at those waiting and grin maliciously at those in the queue. The floor and tables were dirty. An employee "shaked off" a portion of fries to reduce the quantity, even though it was already relatively empty. Unfortunately, the store is getting worse every year. Not recommended and would rather go somewhere else.

My uncle had 2 cucumbers on his cheeseburger and I, being pregnant, only had 1 cheek. And my cousin got Old Town Mayo Sour Creme

When you go to the men's bathroom, you slam the door on the head of the person who is peeing. Great architect who plans something like that

One of the worst McDonalds in Lower Saxony, dirty and endless waiting times

Not recommended… Stood at the checkout for 5 minutes and was ignored… sorry - then I went over to Subway. Very nice service there. Complete opposite..

We stood in MC Drive for about 40 minutes, but this time everything was packed correctly, nothing was missing and the sauces weren't mixed up either.👍

What can I say, after my post with over 4000 views was deleted, I'll repackage it differently. Every other fast food restaurant in the McDonald's franchise gets to work by the numbers... Check the order... Well, I'll say it again, no matter how often this is criticized here, it's my personal experience and that's what's needed here.

Default McDonald fast food restaurant, yea quite dirty but this is fast food restaurant so i don't expect too much from this, burgers and etc are good, totally fine with personal what works here (sometimes it's takes long with orders than usual but it's fine) about garbage i can fully relate because ik how long in germany does it takes to take out of trash, what even big trash cans are full and can't be emptied. Anyway satisfied how always

Food was as usual, but not great. But the most annoying thing was the horrible beeping from the machine in the background every second for 20 minutes

Absolutely rubbish even for Mcdonald's, waited for over an hour, no apology and then got hit on because you asked

If you have a lot of time... it takes forever, that has nothing to do with fast food

Visited this MC Donalds today and honestly have never been to such a bad MC Donalds. Totally dirty. There was garbage on the floor everywhere in the restaurant and the garbage stations were completely overcrowded that the trays were already placed on the floor. There was also trash everywhere on the tables. As I said, I've never seen a McDonald's so dirty. It's just not what it used to be, which is a shame.

I would give 0 stars if I could. No more 10 horses can get me in there.

Waited an hour for table service. The employees were totally overwhelmed, the number was loud and unfriendly as if written on a fish market. Then finally after an hour the food came and the cola was poured down my daughter's pants. They won't see us again. If I hadn't paid, I would have left. TOTALLY DISAPPOINTED 😞

The condition of this branch is terrible! And we have now noticed this several times. The floor and tables look like shit. Everything sticks. Fries and burgers are repeatedly thrown away in front of our eyes because they have previously become cold. Only the flies on the wall are happy and are there in droves...

You wait an hour for an order that they don't have because the system keeps shutting down or it's closed forever because the machines are broken, I don't recommend it, you can only get angry

Underground waiting times. Award for the slowest Mc in D

There is no cleanliness in this McDonald's, all the tables are dirty, there are trays everywhere. Toilets adapt to this image, there are no seats, there is a lack of cleanliness. Categories cannot be paid in the MC Drive either, ordered dishes will be swapped or different ones will be given out.

Dirty Some employees don't serve you

Employees really aggressive The tables and everything were really dirty Burger came with three breads

Even one star is too much in my opinion. I would prefer not to give one. My family and I have always been impressed by this branch and I always have fond memories of this branch. However, on Thursday June 6th, 2024 I was introduced to a different reality. At first I was aware that it was a stressful working environment, especially since there were many visitors present. However, I wonder whether it was the stress or the team that felt like every second order the visitors complained about missing burgers, fries or nuggets. It was almost unbearable in the restaurant itself. The air was stuffy and visitors were piling up. The best part, however, was when I opened my box of 6 chicken nuggets at home. I thought I was dreaming. There was actually a half-eaten piece of Mc Chicken Nugget there. (Photo) I do not intend to enter this branch again until further notice. What's next? A drunk Fanta or a half-eaten burger? My appeal to this franchise: Pay your employees decently so that they can buy something decent to eat and don't have to scrape by on starvation wages so that they don't have to live on the goods they hand over to the customer. I feel sorry for the employees!!!

The food was, even by MCD standards, rather unsatisfactory. What was much more unpleasant, however, was the cleanliness, or the lack of it. There was garbage and leftover food everywhere. The toilet was close to a train station or motorway toilet. When we asked if they weren't cleaning here, we only got a shrug of the shoulders. If you consider that the "food" is anything but cheap, both the quality and the cleanliness are outstanding. This branch has completely failed here.

That was our worst experience at McDonald's today. First, all charging stations were blocked by combustion engines, one by the company's own delivery service. And then the food was lukewarm and the fries had no salt at all.

Maybe the worst McDonald's there is. Slow, unfriendly and absolutely overwhelmed. Just been there and picked something up for home. Half forgotten 3× 6 nuggets and a hamburger are missing. Nobody answers the phone there either.

Food was well tempered. Fast and friendly service. A smile now and then wouldn't hurt either. I found it very loud there because devices were constantly beeping. Price-performance okay.

The first time I had to put burgers in the microwave at home after a 5 minute drive. They weren't even lukewarm anymore. The fries were really cold. And you have to wait so long for that. Not very nice.

Staff completely overwhelmed You wait at least 1 hour for food One employee was completely stoned

Probably one of the worst McDonald's branches in Germany. Extremely slow staff, waiting times at McDrive of up to 30 minutes are not uncommon. Burgers and the like are often slapped together coldly and carelessly.

Waited 40 minutes for an order for a child's birthday and then half of it was missing...

The order machines are not working properly. Cards could not be stolen and notes were not printed either. The staff doesn't understand you and shows no interest in correcting the errors. Maybe a language test in German should be taken when you are hired. Never go there again

Da ja nun auch hier, fast keine deutschen mehr, was mich eigentlich nicht stört., aber das laut tůrkische Musik gespielt wurde, fand ich nicht gut.

Dirty. Food was cold and took a very long time. A pity.