Burger King in Celle

A really nice Burger King, the employees are super friendly and the food tastes very tasty and good, I would always recommend it, but you do have to wait a bit, but that's not a problem

Unfortunately, I cannot recommend it. The food is cold and the staff doesn't seem to be that happy, which is a shame when you work with people.

Extremely nice person on the phone

I ordered a double chili cheese burger, nothing else! So that you can avoid any confusion caused by large orders. I got a regular double cheeseburger! How can you be so bad at your job?!

Apart from the fact that the order was wrong, we had gastrointestinal problems afterwards.

Food was great, just really expensive. The screens irritated me; you couldn't calmly look at what was on offer. Won't eat there again.

Good place. Good food. Slow service but they give me one french fries free.

Hmmm It was ok. Service? Oh well Everyone has to know for themselves. Price-performance not justified in my opinion. A matter of taste

As always, Burger King offers you a quality fast food. Delicious

I was there today at 9:50 p.m. 23:02 Bad service - pure kindergarten! Two young gentlemen who behaved as if they had had no upbringing Leave stupid comments! Such people work directly on the food- staff should be overworked

As usual, dishes are always forgotten. My balance over the last few years: 30% chance that something will be forgotten. So always check immediately and request additional information if necessary :)

Warm, freshly prepared and, above all, quickly delivered food, thanks to the young manager with the beard and glasses who always has his shop under control.

We had a very pleasant evening in this branch. The young manager with glasses and a beard served us with his impeccable and unparalleled service. The food was nice and warm and very tasty.

Two younger employees with glasses TOP advice Good mood, serious people!!!

Very friendly and helpful staff. Luckily there is no self-order terminal and therefore cash :)

All employees work without gloves

Long texas bbq was sold out for the second time in a row, the first time at 7 p.m. the second time at 1:30 am the second time I can maybe still understand it the first time I didn't really 👍

Employee spit cheekily If you point out that the lantern at the drive-thru is broken, you will be called Diggi and told by the employee that yes, they have lights, Burger King is not recommended

I found an almost empty restaurant, there were two of us with me, and after 10 minutes another couple came. The restaurant itself could use a few green plants, even if artificial, but pleasing to the eye. The staff very friendly and helpful👍 As far as the food is concerned, I was once again disappointed because the onion rings were once again warmed up, like so often in other branches across Germany. That's a shame, because then they're really mushy and they don't have the aroma that you would normally get from freshly baked ones. I didn't complain this time, which annoyed me afterwards. Of the eight pieces, three were fresh and the rest were warmed up. The Cheese Melt Beef didn't taste bad, but it was a complete catastrophe to the eye, healthy and fresh lettuce was completely missing, the cheese sauce was completely leaked and I had to look for the paddy first (unfortunately I forgot to take a photo) I actually like going to Burger King because it's much better than McDonald's in my opinion, but today I was very disappointed. ‼️I really have to let Burger King come up with something‼️‼️Otherwise it will be noticeable in the number of visitors that I would be one of them‼️‼️

No outside lighting, Burger put together carelessly. Service and friendliness TOP!

I'm surprised the former disgusting store seems to have changed. There was warm, fresh food from a very polite, nice service 😁

Unfortunately, as so often, cold fries 🍟

Super sweet. Unfortunately there are always new employees to see. It's best not to use the MC Drive. Since we've been ordering inside, everything has always been great. They also help regarding coupons

Re: Complaint about poor service and hygienic conditions at Burger King Westercelle Ladies and Gentlemen I would like to tell you about my disappointing visit to your branch in Westercelle. 1. Service: I politely asked an employee for a fork for my chili cheese fries. Even though he wanted to give them to me, an older lady in a white t-shirt, who was apparently the manager, gave me a rude and angry look and said that forks were only for salads. I found this behavior disrespectful and inappropriate. 2. Hygiene: After visiting your branch, me and my family felt sick. We suspect food poisoning, which could indicate unsanitary conditions in your kitchen or during preparation. I am very disappointed by this experience and await a response and action to ensure such incidents are avoided in the future. Best regards, Ali Ek

Stopped by with friends for a snack. Could have been a little cleaner.

Hello, we were there for the first time. By VV Celler standards they were friendly. When it comes to friendliness and cleanliness, they don't quite have that in Celle At least that's my experience

The food was okay - not outstanding, but filling. The service was friendly, but it took a little longer due to understaffing. Overall OK.

Unmotivated employees. Cleanliness is a foreign word

Once and never again! First you wait in line for ages to even place your order, only to then wait almost an hour for your food - and that at a fast food chain? Simply incomprehensible. When the food finally came, it was half smashed and cold. A look into the kitchen gave the rest: the food was prepared with bare hands, without gloves, and the floor was completely dirty and full of food. What's more, there aren't even terminals for ordering. Really disappointing - we definitely won't come here again!

Really great and friendly atmosphere

You have to give one star to write a review. The whole store was extremely dirty, not dirty but DIRTY!! Food was cold and the bacon and “meat” on the burger was cold and probably older. Staff very unfriendly and unprofessional!!!! How can a “world store” like Burger King tolerate something like this????? The guests stand in front of the cash register with crushed fries, tables completely dirty with dried-on leftovers!!! The toilets stink right into the restaurant 👎🏻👎🏻👎🏻👎🏻 There???? Never again !!!

Not so many people in the store, 2 orders in front of me, waiting time 30 minutes then another 40 minutes after ordering. Food was cold… It's a shame - I can only give minus stars. Both BK locations in Celle can simply be forgotten.

Slowest Burger King ever. The restaurant was practically empty, there were a few cars at the drive-in, two orders in front of me, so almost 30 minutes from entering to eating was simply too long.

The staff here is totally overwhelmed, food is constantly missing, they have to go back or there is something completely different in there. THE WORST WAS GOT AN ICE COLD BURGER AND FRIES WERE COLD AND ALREADY HARD!!

The service only gets 5 stars from me because a very nice and attentive employee worked there. He was a fat guy with a pigtail...It's a shame he doesn't work there anymore, his food was always complete and hot. Kind regards

Super veggie burger totally delicious

Unfortunately I can't recommend this place. The staff was unfriendly and didn't seem like guests were welcome here. The food arrived cold and an order was completely forgotten. The burgers looked like they were carelessly and hastily slapped together without any care. Overall, the employees seemed completely overwhelmed, which was also noticeable in the service and quality. Very disappointing. Also to mention, the tables were dirty and it was good that we ordered take away.

Slow Burger King. (Note 2.11.24 the slowest and worst once again escalates with 4-5 people inside and 3 cars outside) The rest as you would expect. Sometimes you don't have all the ingredients in stock. When burger buns were missing. It was quite entertaining...

The employee at the checkout was not friendly. Just walks away while she's taking our order (apparently to get support). When we ate, the second half of our receipt was simply missing. Explanation from the employee “I don’t know, I haven’t packed”. Almost all of the benches were broken and the tables were dirty. Almost all of the food was cold (both the one we got first and the one they followed). I won't eat here again.

A colleague gave us 15 crowns, which was great, the food was delicious and the employees were high but cool. Was there ages ago

I would prefer to give minus stars first we had to wait in the drive for 1 hour then the food was cold and edible The bottom line is that it is the worst store in Celle

Food: Fries hot, burgers lukewarm. Of the 2 employees who took the order, the lady was very quick, friendly and service-oriented. The gentleman didn't speak to any customer, he skilfully looked away, true to the motto, if I don't see you, hopefully you won't see me either. Toilet area was clean

Almost empty and still waited 20 minutes until the order was finally taken. Another 15 minutes until the food came and then the milkshake was wrong. Protective tables and dirty floors. Drowned by unnecessary advertising.

They don't have any beer even though it's on the menu and they don't put up freshly wiped signs either

Sunday evening. Nothing going on in the store. The tapping of the artificial fingernails and the manner of service said that you were not welcome. Despite there being few guests, all of the tables were dirty. The dish trolley was replaced. But nobody here knows a rag or water. I get around a lot but I've never experienced anything so dirty. The reports on television also seem to affect Celle

Unfortunately not so great. There was too much sauce on some burgers, which was then missing from the other burgers. Toilet not clean. Long waiting time.

Really disgusting virus accumulation, I ate it once and immediately afterwards had a lot of shit.

I ate a really good tasting burger! Everything was clean, everything was fine there. There wasn't much going on, but that's why I stopped.

Employees are now playing five against Willi in the toilet and one of them is spitting in people's food - this Burger King is just anti-social

The drive-in employees and in the restaurant itself don't understand German, you can't even redeem coupons anymore because employees can't read German numbers.

Culture shock... I saw Furies and quickly left.

My obligatory stop on every journey from Hanover to Celle. I like the strong guy at the drive in, always in a good mood and actually ordering something special there. I don't know such cool staff at the drive-thru in other chains. I give Ambient 5 stars just because of him, I never saw the inside of the store 😉

Third and final attempt! Lukewarm cheeseburger and dry nuggets, combined with annoyed staff and unclean counter area! We don't anymore!!!

They took the order incorrectly and paid too much for stuff I didn't want and liked some of the dishes, the vegan Bettines were burnt and rancid.

Dirty tables at all times of the day The food is okay but unfriendly and lack of knowledge of German are standard here

BurgerKing team, you have really improved so that you now get 5 stars. Friendly service, a much more pleasant atmosphere than at McD and the burgers are also a reasonable size. Keep it up!

Two people in front of me in line and after a full 25 minutes I managed to order. Either more people or these ordered boards are needed here

No terminals and staff don't really feel like taking orders

I've never seen such confused people working behind a counter, the entire staff was totally overwhelmed, you should really put some of them through training before you let them loose on people.

Five stars would be an exaggeration... But otherwise, good service, quite fast (faster than mcD. 😉) Everything is included, and as I said, complaining would be exaggerated. Faster and the 5th star would be there.

The waitress or even the boss has an inimitable way of advising the guest so personably...always happy to do so

The food was okay, the rest was just a complete disaster, you get the impression that nobody has a clue. Ordering took forever and there were a maximum of 10 people in the restaurant, this isn't fast food, it's long food. Incompetent employees

Makes a clean impression at first glance. At second glance, the ashtray in front of the door wasn't taught. Tables were not wiped down. Food was good. Everything tasted as it should, no unpleasant surprises 😉. Service was nice and friendly. Order was processed quickly. Nothing changed during today's visit. Ashtray full again and again at the second glance not everything was clean

Went there on July 19, 2024 around 2 p.m., with the right team the burgers tasted fresh and not dry like you usually have, was disappointed with the other BK in Celle. The staff here was super friendly on the day and time. One point of criticism is that napkin dispensers are no longer only available from staff.

Service very friendly, but you have to wait forever to order as there are no terminals. We were about to move on because of the queue. Get the parts, it will make it more pleasant for everyone.

Today everything went well and we got everything.

The last shop 😔 The young lady at the counter tried to make you feel comfortable, but it didn't help. Could use a little renovation.

Definitely the better alternative to McDonalds.

Eating cold...cola without carbonation...sour cream without taste...you don't have to have it

Out of 10 times there, 11 times the milkshake machine broke. Always your own :) You have to check your orders. I can't say anything about cleanliness. Very, very, very long waiting times.

...it just keeps getting worse! Service and cleanliness leave more and more to be desired...

The food is quite okay However, the waiting time at the KATASTROPAL drive in simply had to wait over 20 minutes And it wasn't that full Of course... if you didn't have to make the dough yourself WORK ON YOUR PERFORMANCE!

The store is just really bad. There are people working there who really don't go and are extremely rude + it takes a really long time

3 cars in front of us in the drive, still waiting around 20 minutes.

Due to the very long waiting times, we didn't even get to eat. The store seemed dingy and the lady at the checkout was completely overwhelmed. We then just went back and ate at McDonalds ☺️

Every now and then we treat ourselves to something from the snack chain. The ordered goods were delivered correctly. Waiting time was a little longer, about 15 minutes. But the waiter apologized and gave us a free Coke and cheeseburger. If you show kindness and understanding yourself, then you will get something in return.

I had ordered an ice cream with smarties, I said what kind of ice cream I wanted 13 times when ordering because it was never really understood (the shop was completely empty). When I got my ice cream it was firstly with strawberry sauce & secondly it was a sweet ice cream, but I paid for a fusion. When I was told that my ice cream was wrong, it was discussed with me that I had ordered that. My friend convinced me that I didn't order it. Extremely incompetent and rude in such a short time. Just sad.

Nobody answers at the drive-in and you don't get served because after 10 minutes you ask in a bit of annoyance what's going on, you were sent on your way...juice shop!!

We waited 10 minutes at the drive and still weren't served. When we said “hello?” the employee who was standing there at the reception was so unfriendly and told us to keep driving and he wouldn’t serve us. Unfriendly and incompetence seem to be very important here. Definitely not recommended.

We wanted to order something and called the drive-in several times and unfortunately no one heard us. When we called several times, we were told “We won't serve you, you can continue driving”. An extremely unfriendly and unsympathetic man with shoulder-length hair came out and just looked at us provocatively. We will never go to this Burger King again! Don't pay attention to the customers and become unfriendly if you call them often. Incredibly terrible and rude behavior.

I've been to BK many times but the store is simply not recommended, the order was wrong and everything was dirty...

Very bad they forgot my Coke and there is no King smart menu the customers rub as if the shop was owned by their father

If you are a bit overwhelmed at the drive in you often have to wait 10 to 20 minutes. Wait and then the food is cold (chips) and the drink is stale In my opinion, management needs to change that.

Very positively surprised today after a long time!! There seem to be more employees on site than before, everyone was very friendly, ordering was quick. The restaurant and the tables are also in much better and cleaner condition than in recent years. Has the management changed? Keep it up!! So it's fun to come back here to Westercelle. And please don't fall back into old patterns in the future!!! This time it deserves 5 stars!!

Long wait in the drive-in. 5 cars have been parked in the area behind the counter for 25 minutes and no one is getting their food.

Unfriendly and not yet converted to an order terminal.

The man behind the counter was a bit grumpy. Maybe he was having a bad day. Normally they are friendly

Incompetent staff, broken ice machine and long waiting times. Drive-in not recommended.

The cashier doesn't know any chilli cheese burgers, the other cashier who puts the burgers on the tray has yellow snot running out of his nose and coughs on the fries... Drive-in customers come in every minute because half of them are missing or nothing is happening. In the end, 3 people process your order at the same time without consultation, put the wrong things on your tray...chaos team...

You can't be that incompetent. In addition to an order waiting time of around 25 minutes, more and more customers came from the drive in items I had forgotten.

I always have to wait forever for food here. Sometimes stomach problems. I always hope that things will improve as employees change every six months. Bad luck so far.

Pretty friendly staff. Unfortunately, there is always something with the food that is almost cold. A no-go

Service still has room for improvement. The service was in the mood for work and only half of the orders came and they had to order again

Ate 2 burgers and some fries there. Burgers were definitely not fresh. I felt sick immediately after eating it. 30 minutes later I vomited very hard and for a long time. Disgusting. I will never enter this restaurant again! And she should avoid others too.

Clean shop. Great food. Service at the checkout went like this. Ordered by 2 customers in a row. There is already a mess among the service staff.

Nice employees, but hardly affordable.

Food is good, service is fast but the prices are just way too high for fast food

Unfortunately not so great. Burger lukewarm, service grumpy, and the table was covered in spills. I don't have to have it again.

Opinions differ there. Sometimes everything works here, sometimes not, just check the order after receipt and departure. You can do it.

Unfortunately, the quality has decreased drastically here. Employees are often unfriendly, make a very annoyed impression, food is very bland and often cold, and the food hasn't tasted the last few times. And then something is forgotten or packed incorrectly when ordering.