McDonald's in Passau

It would be very nice and appropriate for the lady on duty to take off her blue work gloves, which she wears when mopping the floor, when cashing the bill and when serving at the table.

Paper in the burger no excuse and nothing for it

A typical McDonald's has a lot to offer for kids, though. And it's been renovated since my last visit.

No kidding, this was the best Megges in all of Germany. I only had to wait a minute for my food, it was clean, quiet, and after my meal, they even took my tablet away. They also asked me if everything was okay and if I wanted any sauce or something similar. A very nice Megges visit.

Since the renovation a disaster nothing going on half an hour waiting and then half is missing

Since the renovation, it's been very modern yet cozy. Food was as usual, except the fries weren't quite cooked. (Hence the star deduction.) But otherwise, I can't complain 👍🏼

I'm very disappointed. The staff were nice, but this shouldn't happen. We ate there, and first the 6-pack nuggets were missing. I noticed it straight away. I told the man who brought them, but instead of going over and bringing me some, he went in the other direction and went to the container with the used tablets. Then I had to go there myself. And the toy at the Happy Meal wasn't wrapped. I unpacked it at home and, lo and behold, it was broken inside. Of course, my child cried about it and had a fuss at home. The cheeseburger was also cold.

We waited a long time for the food, it tasted good, but the floor was dirty, the toilets were extremely dirty and hadn't been cleaned in a long time... considering that it was newly built, it is not maintained as one would expect 😉 The attached photo was taken at 21:15

Had a very bad experience: I ordered food for €50 that included two McMenu's. First, because of the language barrier, the drive-thru ordered the wrong thing twice, something I didn't want. At the end, at the checkout, I noticed that one of the menu items was completely wrong, and I ordered something else. In the end, I got a regular Big Mac instead of the McChicken Big Mac, and even small fries, even though the McMenu includes large ones. I also found two black beard/nose hairs in one of the wraps (see picture). ABSOLUTELY NOT RECOMMENDED. Go to the other MCs or Burger King instead.

This is how you alienate customers... It's Sunday, 4:15 p.m. (June 1st), and we're at the drive-thru, ordering a large milkshake while driving. The order-taking staff was extremely competent and very friendly, but the surprise came at the next counter. Since there were no straws left at the checkout, there were no straws left. I checked: why? Driving and drinking from paper cups on the highway isn't risky either. Dear friends of McD, service is different, and I haven't seen this from the competition.

Only those who have a lot of time…

Clean, friendly, fast, nice to children, customers who have lived here for a long time.

The worst McDonald's I've ever been to, ice cold food, endless wait times, and totally filthy tables.

I ordered via the screen and waited about 40 minutes for the food on Tuesday at lunchtime. It never arrived, so I inquired. They said the order had been lost and they couldn't find it on the screen. This isn't the first time an order has been lost and not prepared.

The McDonald's has become truly beautiful, but the renovation has brought with it a major problem. Apparently, all the employees are overwhelmed by the software that doesn't work. Orders are issued incorrectly, followed by long discussions at the table. You can no longer scan coupons at the terminal; you have to constantly enter the long code. Today, I couldn't pay at the cash register for 10 minutes because the only employee in charge was busy discussing an order at the table. EVERYONE is really VERY NICE, but the process used to run MUCH SMOOTHER AND BETTER. But this needs to be addressed at McDonald's.

I was there around 4:45 PM and the nicest McDrive employee ever was there! So friendly, in a great mood, and helpful. 10/10

I just got the wrong food at the drive-through, which I didn't notice until I got home. The employee seemed distracted and rude. Great. I'll probably go to the competitor in the future.

I've always been VERY satisfied there. It's been even better since the remodel. I only ordered two cheeseburgers, but the employee took the time for a chat and a gift! Thanks

Very well run branch. Everything fine.

The new MCs looks great, the food is great too.

Received cold burger and stale cola. After a complaint, a supposedly new burger arrived. Unfortunately very mushy and in the same packaging as before. This was certainly not prepared new. Maybe just put some different meat in it. Disaster.

It was freezing cold in the store. Even the staff walks around with jackets! I asked the service about it. Unfortunately he didn't understand what I was saying. Definitely won't come back.

Good highway McDonalds. Clean, hardly any waiting time

It's really bad - twice the food wasn't given to us when we took it away. In the future we will have to check the food on site to make sure nothing is missing.

Total disappointment after reopening! Despite the small order, we waited 25 minutes until the order was ready. The staff seemed totally overwhelmed and not organized. The only question is why. Unfortunately, the burgers were only lukewarm and the fries weren't what you're used to from McDonald's. Very, very unfortunate. There is also no longer a vestibule and it is cold at the door all the time. It's a shame this has been made worse.

Rebuilt in April 2025. Great modern atmosphere.

That's what you get at this McDonald's. I do not recommend

No understanding of being open until 3:00 a.m. a week ago and suddenly only being open until 12:00 a.m. When asked, they simply hung up. #bringmcwrapceasarback #changeexpensiveopeninghours

Came to fast food cause I wanted to eat fast, ended up waiting for my order over 30min even tho place was empty

Unfortunately a very bad experience here. We were waiting for a meal for 25 minutes from order. No excuse from the staff. What was even worse, meal was cold.

Just too cold to eat. All guests had jackets on. I'm very disappointed. First thought: get out of here quickly before we get sick. Very cold air came from the ventilation. It's always been a bit cold, but today it's just horrible.

It tasted good, service was very accommodating. Unfortunately, the ice cream machine didn't work.

We thought we'd give you a try since you've remodeled it. But unfortunately the same as before. Completely cold 20 nuggets, soggy lukewarm fries. Only the burgers were warm and good as always. But it can't be that someone stays hungry today and has paid money for it.

After the reopening, we were served in a friendly and cheerful manner, despite the late hour. Absolutely great and very hardworking team. I was so happy that something like this still exists that I wanted to share it here :-)

How completely non-customer-oriented can you be not to be listed on Google Maps when a branch is temporarily not open?!

I can only advise against it, the company has parking surveillance and if you park for longer than 2 hours, even though we were in the restaurant, we had to pay 35!!! Pay a fine. Never again!

We waited a total of 1 hour and there was someone next to us who waited even longer, the excuse was that they had forgotten about us

Nico is a great guy, very reliable and nice

Previously I just checked whether my order was complete, but now I have to count my nuggets because there are one less in there. For this price you might expect everything to be included. Just a shame

There's a really nice young employee here! All the best to you🫡🤝

Very cold and uncomfortable in winter

All zero in this "shop" just for laughs...

The food tastes very good, but the waiting time is sometimes a bit long. And the McDonald's is relatively small, so there are often only a few seats and it is very crowded. But otherwise great

Disaster today. McDrive, waited forever for an employee to take the order on the intercom, just stood and waited for probably 5 minutes, then finally ordered, medium fries, filled with as little as a small package... almost none in it, but 3.80 € paid 🤦🏻‍♀️ never again!!! RUDE these prices and no content, who else would buy something like that?

Everything perfect. As you would expect from a good McDonald’s

Always delicious. Good location. Friendly staff. Parking spaces available.

Business meeting at McKaffee, lasted almost 3 hours. Consumed a lot and was rewarded with a 35 euro fine! NEVER AGAIN use MC DONALDS for longer appointments! RIP-OFF!

All the toys are broken and no one repairs them, what a juice shop there is rubbish everywhere even in the play corner the children are completely forgotten (You should repair the toys)

The staff simply deleted my order and I had to wait 20 minutes for a small coffee.

Half of the standard burgers were unavailable (Big Mac, MC Chicken, Chickenburger). The order was not brought in full, the other half was only given when we reported it. Also, some of the wrong burgers and sauces were brought, despite ordering via screen. Next time, no more at these McDonalds.

The store was already completely dirty at 10 a.m. Not recommended. Cleaning is a priority. You can't even sit on the benches.

What should you write about Mäcki? You know... This one isn't one of the particularly well-equipped ones. Nevertheless everything is clean. The service is quick and very friendly. Central location in Kohlbruck, close to the PEB.

Unfortunately, in Drutschland there isn't even a gluten-free burger at MC Donald, which is very progressive!!!!!!

Overcrowded, long waiting time, burgers almost cold

A quick and prompt service despite the high volume yesterday. However, you should not forget that you will be served directly at the cash register before you block the entrance because you are gathering around the machine!!! The employee also mentioned several times that you would also be served at the checkout! Personally, I prefer personal service instead of a vending machine!

40 minutes until I got through MC Drive!, then I noticed that expensive burgers were missing. Another 10 minutes in the parking bay until I got the missing burgers. Unfortunately, I then discovered that the COLD fries were evenly distributed in the bag and in total they weren't even half the portion I paid for. Last but not least, all the sauces and ketchup were missing. I'll take some time, but if it's too much, it's too much. You will never see me with you again, I promise you

Unfortunately it is often very crowded in the evening, sometimes all the seats inside are occupied.

A Mc. like everyone else. Small parking lot. Burger....well!!! Just different than what is advertised... ;-)

Nice coffee.. nice people. Would love to come back

I just wanted to eat from the Tun bag. And the lady at the checkout ran out to the place where I had to wait. Stood there for maybe 20 seconds after the bag came. And was spoken to very unfriendly in a very unfriendly tone and should leave there. Because the next one should already come. But there was no car nearby. They'll never see me there again. That was the last time. And I will do the same among my friends. And also explain on the INTERNET how unfriendly they are. impertinence. I've never experienced anything like that. Train your employees to be friendly and nice

The staff is very friendly and the food is good, with very rare mistakes in orders. Best McDonald’s in the area. :)

McChicken was missing from the McChicken menu - unfortunately only noticed when we got home.

So that has to be said now. I buy 20-count nuggets like a good, law-abiding citizen. And Zack!! it happened, I burn my feed hatch brutally. Too hot! Please give warnings on the 20 nuggets as well as the apple turnover. LG Loyal customer

45 euros for parking space. Be careful, you are not allowed to park there for more than hours.

Finally an MD where the food comes to the table not lukewarm, but really hot. Very friendly staff. There is a small deduction for the limited space. Space was really spared both in the restaurant and in the parking lot. When there are a lot of visitors, it gets very crowded and you have to wait in line for a long time to order.

A McDonald's branch where everything fits. Food served quickly and fresh to the table. A burger was missing, which was brought immediately after the employee spoke to us.

Food came after 30 minutes, wrong contents but I only ordered fries

Staff friendly, always quick for the most part and burgers/fries are still warm/hot Outdoor space is also suitable, if only the wasps/flies weren't so aggressive/annoying in summer

Always a delicious breakfast and friendly staff. A good start to the day 👍

milkshake- Sportiki+ Garbage+ Dox+

What McDonald's is like. Hunger drives you in, it fills you up. Prices outrageously expensive. I don't know why it's still called BigMac. He hasn't been big for a long time. SmallMac would be more correct

Eating unhealthy, but kids love the playground.

By far the worst McDonald's we've ever been to. During a total of 5 visits to McDrive, where only 2 menus were ordered, the employees never managed to pack everything up once. If there is a lot going on, you could understand it, but if not even half the parking lot is full and the employees are overwhelmed by packing two menus in one bag, they are definitely out of place in such a job, or if they are incompetent, up to two Counting actually fails due to normal human thinking. You could just stop working there. I find it really questionable how a restaurant like this can survive these days.

You could see the waiter messing up the food preparation, the waiting time was 10-15 minutes, there was either almost no sauce in the burger or it was drowning in it, plus burnt bacon.

Hassle-free and fast service. We waited up to 5 minutes for a large order. There are plenty of free seats. The restaurant has a garden and a place for smaller people.

Unfortunately the fries were cold and after asking for them we got new warm ones

Be careful, really bad parking rip-off!! There is a maximum parking time of two hours!! If this is exceeded, €50 will be due for the parking violation! Thanks to free WiFi, a visit to the restaurant can quickly take longer... That will be really more expensive. Does McDonald's really need to treat its guests like this? This approach is absolutely disgusting!

In general, not bad McDonald's, but sometimes mistakes in the orders. Check the orders immediately on the spot! It is a pity that there is no delivery from McDonald's, so that you can use the app and coupons - minus! Sometimes not clean in the hall.

I would particularly like to highlight the staff in a positive way! The mood among all the employees was very good and everyone was very, very friendly. I remember this as a positive thing compared to other McDonald's. Thanks

The staff is very friendly and in a good mood. Everyone is attentive and helpful. If I didn't live so far away, this would be my regular McDonald's. Thank you for the nice break.

Were there on Friday, arrived at 8:18 p.m. and chose the drive-in. There were 2 cars in front of us. We were at the drive-in column at 8:46 p.m. The first thing that came up was: Wait a minute! ???? After almost 30 minutes we should continue to wait. There were now 12 cars behind us. We couldn't get out of the entrance or onward because of the 2 cars in front and those still waiting at the exit. 3 minutes later the voice asked what we wanted. I said above all our time back again. The employee just replied cheekily. I ordered our 4 items and then waited to drive to the distribution point. At 8:53 p.m. I was at the counter and asked for the boss. The old man then opened the door at some point. I told him that it would be a disgrace to make people wait so long even though there was almost nothing going on. He said he didn't have any people etc. I then told him he had to communicate this in writing somewhere outside and not just make the customers wait for an hour. He then said if I continued to accuse him of things, he wouldn't give me food. I replied that he was welcome to keep it and completed the ordering process.

It's actually really nice here, but the employees listen to external music at a high volume and sometimes sing/scream along, which is very annoying because you hear two songs at the same time and it completely ruins the ambience. Actually not pleasant for me as a customer and I would rather avoid coming here late at night!!

Extrem hilfreiche, nette und engagierte Mitarbeiter. Haben mir bei der suche von etwas Verloreren geholfen. Waren bei der Suche sehr erfolgreich. Das Essen war nebenbei angemerkt auch lecker

The staff stands at the counter in the evenings, listening to YouTube music and singing along (very crooked and wrong), unfortunately

A friend once lost his dental brace, which cost €500. Luckily the staff were nice enough to search and find them for us. The food was also very good there and so was the ambience.

Hello, went on a date with a lady today. On the way back we saw the beautiful golden M on the side of the road. There were a few BMWs and Mercedes parked in front of it, so we concluded that it must be a classy restaurant. As it turned out the restaurant was open until midnight, so we decided to grab a bite to eat there. We each ordered our food from the vending machines there. (a very convenient way to order something, in my opinion) I ate 20 Plant McNuggets, fries and a Coke. My companion a fries and a McFlurry. The order was brought to us by a very friendly waiter and the cheese had not yet melted to the packaging. We really liked the atmosphere in the inn itself, a real eye-catcher thanks to the comfortable seating and the beautiful interior design. All in all, a nice experience that I would like to repeat!

Here, too, the service did not disappoint: helpfulness and a smile at freezing point. There were a few tables occupied inside and we waited fifteen minutes for two regular cappuccinos and an ice cream

We've found Russian speaking manager. She helped us a lot :)

Hot and greasy, BBQ at its best, only for real connoisseurs! Unfortunately, I wasn't brought any more iced tea at the all you can eat option, so I deducted 7 stars!!!

“I would give 0 stars if I could” applies here. My complaint exceeds the character limit of a Google review, so just a few bullet points about the rudeness we experienced here: - Allegation of crimes that were not committed by the shift manager in public: bodily harm and insults - More than unfriendly service “No table service today, please get it yourself” - The McPlant was confused with the Hamburger Royal TS, which I then consumed as a long-time vegetarian, but the staff didn't care - We were observed and overheard by the shift manager in the restaurant Once and never again

We popped in here after a long day. The devil of technology played a trick on us, we did not receive a receipt after payment. After we clarified the situation, the internal system also froze... So we had to wait a relatively long time for the food, but no one was upset, in fact! We received everything completely fresh, and as compensation (although it was not their fault) we received gifts. Commercial perception five stars!

A totally overcrowded McDonald's. There is rarely a free seat as soon as a rush comes, the quality and appearance of the burgers are also not like the pictures. Fries always “lätsbad”. Mc drive is ok

Clean, fast, hot - just great. But the staff is extremely friendly! Unusually good for a fast food restaurant.

I ate at McDonald's on April 6th, 2024 and we stayed until 4:48 p.m. to 7:18 p.m. I'm at home today I got a parking ticket for a park violation, that's not normal in my opinion. I want everyone in Passau and the surrounding area to be together Be careful against McDonald's, it's really one last time that I go there to eat, it's really not normal, I would go to court and I'm lucky that I paid for the meal with my account number, which helps me a lot against the fraudulent McDonald's.

Just no sh..., as a German you feel like you're abroad, nobody speaks our language!

biggest dirty shop Chicken and cheese burgers looked like Beppe from the burger area had 3 gscheide ritzhadern a glass I was there three times and chilled in the drive in for 25 minutes each time until the food was brought out to me.

Point 1: All the tables were unclean, so we asked for a cloth to clean ourselves, the lady at the checkout (unfortunately I can't remember her name) reacted very unfriendly... Point 2: For 3 small orders We waited 20 minutes - there was almost nothing going on, the finished food was placed on a small table next to the drinks dispensers until everything was there, 2/3 of the food then arrived at the table cold, and you had to get the food yourself ... Point 3: We ordered 2 burgers without cucumbers and onions because someone has a food intolerance - and even though ON the note ON the burgers it said that neither was included, BOTH burgers had cucumbers -> off to the checkout and complain -> answer from the colleague to the cashier "yes, then just make new ones"! Uh yes an apology would at least have been appropriate! At least we got new ones. Point 4: my mom had over 1000 points in the app, suddenly they dropped to 0 points. But there is nothing to be found in the history, we neither let the points expire nor redeemed them! Which is very strange. Point 5: in general you can say that the service and the ambience are not good. We won't be seeing each other again any time soon!

We were at McCafé. Orders were placed directly at the McCafé cash register in front of us, we were sent to the other cash register, ... the tone was rather unfriendly and bored... Other customers who spoke the employee's native language were still served at the McCafé and were able to order there. Our cappuccino came to the table without a saucer, without sugar and without a spoon... The taste was as expected...

Hello, My friends today I was at mc,s and had to pay 33€ I gave her 40 euros and she only gave me 1 euro back this "LINA" TOOK 5€ FROM ME when I pointed it out to her she wanted to dispute it the boss has cash counted and gave me my fiver back as an apology, there were five mini trolli bugers for me and for me and my friends to eat cold food from this McDonald's is not recommended JUICE STORE!!!!

We went at 9 AM as soon as they opened while we waiting for our car which was on a workshop nearby. 2 Self service machines offering service in different languages. We waited short time, and they brought the tray to our table with a small note. I believe it was the manager, not sure, a friendly blonde lady. Nice personell and clean place. Only shock are the increasing Mc Donald prices!!