McDonald's in Passau

The vegan nuggets only taste like fat. Table service didn't come. We simply forgot about each other. We then received cold food after we picked it up ourselves. Restaurant completely full, but the second floor was still closed.

Just got a coffee, great cashier, friendly and worried because I had to wait a few minutes until it continued. They have to keep one like that. Tip top

Today I was bitterly disappointed. I bought a menu and the roll was moldy. I gave it back and a new burger was made for me. Which was also moldy. Little insight from the employees. Third burger didn't mold.

Went to the restaurant this evening. Normally everything goes smoothly, but today everything that could go wrong went wrong. We waited 25 minutes for our food. After that everything was cold because my burger had been on display for at least 15 minutes. We were then called that our food was ready, but it wasn't: We then had to wait again because the second burger was "not ready" yet, but it was also cold. The chocolate bags were a disgrace. Were there at 9 p.m. and got chocolate bags that were made at 8:27 p.m. The bag was no longer hot, but also cold. As an annoyed excuse for having to wait we received nothing. Will now avoid this branch for a long time.

Unfortunately, too often something is missing from the orders. Really annoying, especially with children I don't think you can complain about the food itself. It tastes like other McDonald's restaurants

Passed through today and stopped for food. Osara (the manager??) was more than helpful with English translation, service and generally couldn’t have been better. He is a credit to McDonalds - really nice guy.

Horrible entrance where you can't even turn properly if there's a lot going on or someone thinks they're blocking everything with their ranger.

Most incompetent and unfriendly staff I have ever encountered. Got 3 out of 3 orders wrong. Forever a long wait. One star is already too many!!!

Mc flu flu filled to a tenth went to complain, the cashier replied with: "I don't have to fill it that far" cheeky!!!

Everything was very dirty. The employees first nibble on their fingers and then pack up your fries. In order to adhere to the specified times, the order is marked as finished even though it is not ready at all. Let's not even talk about the dirt everywhere.

Order well received. But the waiting time in the car was far too long (over 10 minutes after paying), I thought they had to catch the nuggets first 😂👍

Cleanliness leaves a lot to be desired! Tables are not wiped down. A somewhat dingy shop.

Clean restaurant. It's just fast food.

Ordered at home via the app and then selected at the parking lot to collect from the restaurant and take away. Technical error. OK happened. Ordered at the counter. When our number was shown as ready for collection, nothing had been prepared. The employee said it would take a while. At some point our number disappeared completely. Another employee stood there with a tray until she asked what our number was. It was our order. I said we ordered takeout. Then she went to the counter with us and we had to pack the food ourselves. There were also two things missing. Overall, we waited a very long time and all the employees seemed very uncoordinated and chaotic.

The service was nice but didn't think things through and a few things were forgotten

Disastrous in the Dult period. In the evening when the house is full, only the disabled toilet is available, which women and men have to use equally. Upper floor where the toilets are closed to guests.

Tables not clean. According to employees, toilets on the upper floor are not allowed to be used due to austerity measures. Toilet in the basement was catastrophically dirty. Personally, I've lost my hunger in such conditions.

So this is the most incompetent McDonald's I know, in my case you have to wait forever for standard things at McDrive. Pay a lot of money and you can see that there is only half of it in the bag. Above all, this is not an isolated case, it is mainly in the McDrive gear and I admit that this is how it works. People who ordered after me get their food first and we wait in the middle of the street for 20 minutes. Sry, but that can't be it. At the top McDonalds it's either because of the management or the employees are just totally incompetent, you can even see that they just don't want their job. Sorry but really disappointing.

Essen geholt! Zum wiederholten Mal hat wieder etwas gefehlt. Wir werden uns nichts mehr holen. Das ist jedes Mal so!!!!

Burger too dry, wrong order, staff overwhelmed, toilet dirty.

Came in for a coffee shortly before the end at 2:15am. Super nice, friendly and accommodating. Even gave a small McSundae for free, the machine probably needed to be emptied.

Very good, and it has excellent Wi-Fi too

Unique Mac on a steep slope, great!

Very nice team, and above all, hot food

On this visit everything went as it should. Cleanliness was also much better than on my last visit, the only thing that was disturbing was the full shelf in the service cart, it looks unclean and attracts wasps and bees, which should be cleared away much more quickly.

I regret going to McDonald‘s. Can’t even say I was drunk and it just seemed so alluring. No. In fact, I was dead sober and now I’m once again feeling ashamed for yet another display of piss poor judgement. I got no one to blame but myself.

Unfortunately, this McDonald's has gone down a lot. Above all the quality.

Unfortunately I didn't like the ice cream very much :-(

I ordered big tasty bacon & had a big mac at home 😥😥

When ordering it was confirmed WITHOUT bacon, when paying we asked if it was without bacon. She even checked and confirmed it. When I unpacked it at home there was bacon in it. Never again!!!

Has been freshly renovated. Now also with these new order terminals and operation.

Waited for a very long time even though there were a lot of staff present

Just sickening and never again🤮🤮🤮🤮🤢🤢🤢🤢🤢🤢

Today at the drive-in at 3:50 p.m. I ordered a happy meal and paid €10. The employee was supposed to give me €4.75 back and she gave me €2.75. It's my fault that I didn't react, but I didn't notice that right away. That's why people be careful when they give money back.

The staff was totally overwhelmed this morning. I ordered 12 mini pancakes, which came too late and my chocolate sauce and cinnamon and sugar weren't there

Recession defeats drive-in service. Queuing for 45 minutes at 2:30 for 5 cheeseburgers?!? Fast food is something different. People who went into the restaurant came out already fed. So the problem can't be with the restaurant inside but with the Drive Inn. 45 minutes for 5 cheeses, as I said, absolute nogo

Very good location, free parking.

We were looking for a quick lunch on our way south. The operator made a mistake in the order twice. Toilets upstairs. Free parking.

If the ice cream at a McD is empty then it will be displayed in the app as not available. But if you no longer have the special glass, then in the 21st century I expect you to delete it from the app. Because something like that is just bullshit. And when the cleaner is coughing and shaking the dirty garbage around the kitchen, it's also rather disgusting. You can't go outside there.

I didn't feel like a German at mc...

These are the professionals who are so urgent are needed👆🧐😂 For this??? I'd rather go out for a nice meal👆👆👆 You'll get quality there too!!! It's your own fault if you give yourself such rubbish

Mc as in mc. Everyone knows everyone knows

Everything fine. Friendly staff. Good location.

There are 2 bikmaks for 10€ on the menu

Thank you for the handsome guy for the perfect customer service tonight. I dont know his name but he speaks English and helped me out tonight. He made my day.I loved his smile 🤭☺️😍

Quite a disaster with the staff who didn't know anything about the ordering process.

We have enjoyed coming to McDonald's on Outer Spitalstrasse for years and will continue to do so in the future. Ordering from the machine is easy, the food is prepared quickly, hot and fresh as ordered. Good taste as usual. Friendly staff, very clean interior, exterior and toilet. Not a star restaurant where you have to eat the expensive burger with a knife and fork, but a recommended fast food restaurant. There's nothing to complain about!

Currently catastrophe! You don't get what you ordered and at the moment you have to look inside every time at Happy Meal because they never put toys in it 😪

Everything is already too expensive! In my opinion.

Everything was great as always.

I ordered a hamburger royal cheese menu with cheese dip and 2 double cheeseburgers. First of all I didn't even get a cheese dip with my menu and secondly the burgers looked like they had been thrown through the mcces. I'm discreetly annoyed because I paid the price for them I paid for a hamburger royal cheese menu with cheese dip but didn't get any cheese dip

Nice, modern McDonald's branch.

Employees told me to wait on the right. Broken rim. Next time I'll stop in front of it and don't let an untrained person tell me anything. Only rabble works there

Das Essen ist das gleiche wie in allen Betrieben dieser Kette. Ich hatte ein Problem bei McDrive – sie hatten vergessen, ein Sandwich hineinzulegen. Das habe ich schon zu Hause entdeckt. Ich kam an, zeigte die Quittung und sie gaben mir ein Sandwich. Meiner Meinung nach sollte ein Fast-Food-Restaurant nicht so funktionieren. --- The food is the same as in all establishments of this chain. I experienced a problem on McDrive - they forgot to put a sandwich. I discovered this already at home. I arrived, showed the receipt, and they gave me a sandwich. In my opinion this is not how a fast food restaurant should operate.

Best 0 stars* Temporary workers who cannot take orders. Long waiting times despite little customers. Several products were missing from the order, but they were handed over upon request. Hair in the burger is also represented. Very dissatisfied

Poor supply chain: Big Rösti was out Poor planning: Shift change drive-thru at lunchtime

No Mcflurry Lion available without notice, just something else put in front of your nose

Ordered an apple bag and received a cold cookies & cream bag that was ready half an hour before I ordered. It wasn't exactly cheap, it tasted burnt and of course it ended up in the trash can. Crispy Burger was carelessly thrown together and you had to put it together at home first. They forgot to salt the fries. Even with the mcdrive, nobody knew what to do and everyone had a question mark in their heads. Questionable service honestly. Something is always missing or just doesn't fit.

Eigentlich gehen wir sehr gerne in dieser Filiale essen, aber haben ein großes Problem nur weil die Angestellten in der Früh zu faul sind, die zwei Tassen Kaffee nach oben in den ersten Stock zu tragen, wird man darauf hingewiesen , dass oben gesperrt ist obwohl im oberen Bereich alles geputzt und sauber war und natürlich keine Veränderungen mehr vorgenommen wurden, wir haben die ganze Zeit geprüft ob oben noch etwas gemacht wurde und es wurde nichts mehr gemacht, heißt es einfach, oben ist gesperrt, da sie keine Lust haben, die beiden Kaffee nach oben zu tragen. Anstatt nicht so blöd immer dazustehen, würde ich lieber meinen Kaffee selber nach oben und wieder nach unten tragen , das ist einfach nur nervig.

Momentan kann man noch essen, aber das wird sich bald ändern mit der mwts

Kein Fan von M Nur im Notfall kann man sich sowas erlauben.

Ehrlich einen schwächeren maeci hab ich noch nicht gesehen, Sachen in der Bestellung vergessen dann irre lange Wartezeit, Kaffee aus dem maeci Café im pappbecher serviert, daher nein danke

schon 100x dagewesen - leider muss man wirklich Glück haben, dass Pommes UND Burger richtig warm sind... passiert nur selten leider. Die Eistüten sind meistens äääääh ich korrigiere immer nur halb gefüllt... naja ich kanns einfach nicht lassen weil es trotzdem lecker ist :-) Die Mitarbeiter sind immer freundlich und wenn ich mich nicht zu blöd vorkomme, tausche ich kalte Speisen auch mal um :D

Sehr schwierige Kommunikation trotz online Bestellung.

schneller Servive, gerne wieder

Bei der Anzahl an Kunden sollte es nicht so sein das die Burger lauwarm bis kalt serviert werden...

Tja! Mc Donald‘s halt .. was soll man großartig sagen Der Schokoshake war lecker 😋

Leider musste ich feststellen, dass in Bezug auf meine Bestellungen circa jede zweite Bestellung Fehler enthält. Wiederholt habe ich darauf verwiesen, dass ich bestimmte Bestandteile des Burgers aufgrund einer Unverträglichkeit nicht haben möchte. Trotz dessen teils sogar an der Kasse nochmal nachgefragt wird, ist die Bestellung dann genau mit diesem Lebensmittel. Verstehe ich nicht. Übrigens auch, wenn wenig los ist. Hab ich bisher so bei keinem Mc Donalds gehabt. Natürlich kann mal was schief gehen, aber das ist hier leider die Regel

We are sadly impressed with the work of the institution. Something is always wrong here. Last time we visited, instead of Coca-Cola, we were served iced tea. This time we ordered two Happy Meals. And they didn't put toys in both of them. How can this be possible? You can imagine the child's disappointment. We specially ordered 2 Happy Meals so that our daughter would receive two gifts. But the staff did not put a toy in either of them. If we lived in Passau, of course we would return to the restaurant. But since we live in another city, we discovered the missing toys too late to return. It's a shame that the employees spoil the brand we trust.

Wollte mir schnell im Mc Drive einen Mc Sundae holen. Der Kunde vor mir hatte extreme Probleme mit der Kartenzahlung. Nach 5 Minuten wurde er auf den Wartparkplatz geschickt. Ich rückte ans Ausgabefenster nach. Der Kunde vor mir stieg aus und ging ins Restaurant um zu zahlen. Das Ganze nahm natürlich wieder einige Zeit in Anspruch, in der ich weiterhin vor dem Fenster wartete. Als das ganze Prozedere endlich abgeschlossen war verging erneut etwas Zeit bis endlich der Mitarbeiter kam. Ich zahlte (bar) und der Mitarbeiter holte von neben dem Ausgabfenster den bereits fertigen Mc Sundae hervor. Wobei vom Eis nicht mehr viel zu sehen war. Die Konsistenz erinnerte mehr an einen Milkshake. Eine absolute Frechheit! Als Angestellter hätte ich mich geschämt nach so langer Wartezeit ein halb aufgetautes Eis dem Kunden zu überreichen. Schlechter Service! Leider hatte ich aufgrund der langen Wartezeit inzwischen ziemlich Termindruck, ansonsten hätte ich das Eis sofort zurück gegeben. Aber weitere Warterei war einfach nicht mehr vertretbar.

Überraschend sehr sauber. Freundliches Personal. Doch fand ich 10 Minuten auf ne Fast Food Bestellung zu warten unerwartet lange. Wobei man beachten muss, das die Speisen frisch zubereitet werden und nicht in dem Massenstil wie früher bevoratet wurden.

MC Donalds Standard. Service dauert ewig. Wie in Passau auch, da wartet man schon mal bis 20 Minuten bis die ihr Fastfood in der Theke haben. Ist eigentlich jedes Restaurant bei gutem Essen schneller

Also eine Frechheit, haben für 60€ bestellt zum mitnehmen. Haben mehr als die Hälfte vergessen . Jetzt jetzt schon öfters vorgekommen . Abgesehen davon, war der Rest schon klar und nicht mehr genießbar . Komme nicht mehr !

Wo wir bestellt haben haben die uns direkt geliefert und abgegeben Service ist top kann ich euch empfehlen 😃

Interessanter Mc, öffnet 09:00 Uhr, kein Frühstücksmenü, sondern gleich das große Sortiment, freundliche Bedienung, sauber

Einer wie alle ....man weiß was man bekommt ....alles Gut 👍

Nun, ist halt ein Meki. Was soll man hier groß erwarten. An sich ist es sauber und die Mitarbeiter sind freundlich. Das ist doch schon mal was 😄

Еда как во многих Макдональдсах. Но вот чистота так себе.

Man kann nichts anderes erwarten in einen Schnellrestorant. Das Essen war gut und die Bearbeitung schnell. Nur die Pommes waren etwas wenig.

Good service and nice capability of handling english customers Overall nice McDonald's

Bei McDonald’s kann man nichts falsch machen.

Bei der Bestellung fehlte was und wir mussten 2 mal reklamieren bis alles vollständig war. Dann bekamen wir auch 2 falsche Burger, die jedoch im richtigen Papier eingewickelt waren. Aber freundlich war das Personal!

Schmeckt halt wie bei Jedem Anderen. Mal hat man mehr Hunger dann wieder weniger!?!

Ich bin wohl mittlerweile zu alt für diese Art von Lokalen 🤔. Aber: Personal freundlich, Lokal relativ sauber und die Burger waren frisch zubereitet.

Ich war sehr enttäuscht von meinem Besuch bei McDonald's. Der Service war unfreundlich und unprofessionell. Ich wurde nicht einmal begrüßt und meine Bestellung wurde ohne ein Lächeln oder eine freundliche Geste entgegengenommen. Als ich nach einem Strohhalm fragte, wurde mir gesagt, dass sie keine mehr hätten. Es ist enttäuschend zu sehen, dass ein so großes Unternehmen wie McDonald's nicht in der Lage ist, genügend Strohhalme für seine Kunden bereitzustellen. Insgesamt war mein Besuch bei McDonald's eine enttäuschende Erfahrung, und ich werde es mir zweimal überlegen, ob ich wieder dort essen werde.

This place is the same as the others. And it is good.

Leider war der heutige Abend sehr chaotisch in diesem Mc Donalds. Wir haben 3 Menüs, Chicken Nuggets und ein Happy Meal bestellt. Leider wurden die Chicken Nuggets komplett vergessen ebenso das Getränk und Spielzeug vom Happy Meal, wurde allerdings nach Reklamation sofort ergänzt. Bei der Nachspeise für die Kinder Milchshake Erdbeer war dann die Eismaschine kaputt und wir haben uns für den einzig verfügbaren Milchshake Vanille entschieden. Der Burger Grand Barbecue hatte kaum Speck und alten Salat, der Big Mac und der Cheeseburger waren geschmacklich "zu sauer", die Beilagensalate hatten unreife Tomaten sowie viele braune Salatblätter. 2 Sterne gibts nur wegen der überaus netten Bedienung.

Komisch dass das MC smart Menü in Passau 6 Euro kostet und nicht 5.99 Euro wie hunderttausendmal am Tag in der Werbung gesagt wird.......liebes MC Donalds Team gebt mir doch bitte eine Rückmeldung wieso das hier so ist!! Danke