McDonald's in Halberstadt

Recommended. Service is fast. Service is friendly. Extras are taken care of.

The McDonald's is so dirty that it's disgusting

Went to Mcdonalds for the first time in 6 years. We ordered the McDrive McChicken Classic menu with Fanta WITHOUT ice cream, 6 nuggets with sweet and sour sauce, McSundae. We got Fanta WITH ice cream but WITHOUT a straw, 6 nuggets WITHOUT sweet and sour sauce...guys, that doesn't work!

They've forgotten to put some products in our Happy Meal three times now...today they didn't put everything in our Happy Meal

It's nice that you don't get an invoice to check everything Ordered a Minecraft milkshake and had Fanta in it The store is slowly becoming more and more unsympathetic and has often had something that was missing

The McDonald's itself is clean and tidy. Had the Cris P. BAXXTER menu. The burger is so-so but the strange chips don't work at all. Become rubbery after a few minutes when they get colder. I don't know what they are, I was actually expecting potato chips. You have to decide the price yourself, I now find it too expensive for what is on offer. The strange cardboard lids are terrible, there is so much rubbish being made that you can add a straw. It's definitely less paper than a straw. The lid is probably cheaper.

Food was typical McDonald's with quick service. There was no Minecraft menu. I think you can prepare more for such an onslaught. My son was very disappointed.

Food was okay, but unfortunately there was no McDonald's “A Minecraft Film” menu, so the rating was rather negative and my son was deeply disappointed. Had to comfort him, hope it's there next time.

I don't want to order my food from a vending machine.

Clean, the employees should find joy in their work again and every now and then something from the order is missing. And the employees should be friendlier to their customers who FINANCE A LITTLE LITTLE OF THEIR SALARY

It's wonderful here because you quickly get everything you ordered. And it's delicious too. What more could you want?

The new M Burger 🍔 tastes really good. It's just stupid when you say it at the drive and you get a hamburger 🍔 it's already happened to me.

Subject: Constructive criticism of the early shift on February 27th, 2025 and February 28th, 2025 - lack of hygiene and poor service Ladies and Gentlemen I would like to give you feedback on my experiences with the early shift in your branch on February 27th, 2025 and February 28th, 2025. My aim is to provide constructive criticism in the hope that the quality of service will be improved. On February 27th, 2025 I had breakfast with my daughter. Unfortunately, I immediately noticed that the staff was extremely unfriendly. Neither eye contact nor a greeting (“Good day” or “Hello”) took place, and even a simple “Bon appetit” was not desired. This leaves a very impersonal and unpleasant impression as a guest, especially in an area where customer friendliness plays a central role. What struck me as particularly negative was the interaction with a customer who complained about her two wraps because they were cold. The shift manager (short, somewhat stable, white blouse, glasses) reacted with incomprehension and clear irritation. Instead of resolving the situation in a professional and customer-friendly manner, the customer was told that wraps generally cool down quickly and that if she wanted warm food, she should go eat somewhere else. Not only was this statement rude, but it also gave the impression that customer concerns were not being taken seriously. When the customer continued to insist on her request, the situation became even more unpleasant: the shift manager spoke quietly and incomprehensibly into her beard, gestured unfriendly and finally ostentatiously threw the wraps in the trash before asking a colleague to prepare new ones. We then sat at the customer's table next door and watched as the service staff simply slammed the tray with the newly made wraps onto the table and walked away without a word. The customer then expressed her dissatisfaction again and pointed out that people were now paying a lot of money for food and could expect a minimum level of friendliness. We then replied that we had noticed such behavior several times - especially in dealing with the shift management, who reacted very unfriendly to customer concerns and constructive criticism. Especially in times when prices have increased significantly - a burger sometimes costs twice as much as it did a few years ago - the service should be appropriate. After all, it is the customers who use their money to make the salaries of the employees possible. If the treatment of guests and the quality of the food continue to be at this level, we will reconsider our visits. So far we have visited you about four times a month and have spent around 50 euros per visit - we will no longer do this in the future due to the poor service. Massive hygiene deficiencies on February 28, 2025 Since my daughter wanted to eat fries today, February 28th, 2025, we went to your branch again. I bought her a Happy Meal that had a squeezer in it that was already moldy. In the attached picture you can clearly see that the packaging is still completely closed - both on the white closure and on the sealing edge. This is an absolute mess and shows massive deficiencies in the hygiene standards of your branch. It is unacceptable for spoiled food to be given to children. We complained about grievances a few months ago, but there was no response from the management or branch management in Halberstadt. Due to the repeated negative experiences and the hygienic conditions, we will no longer visit the McDonald's in Halberstadt in the future. We also reserve the right to officially report this incident.

No hello, no please and thank you. Actually, speaking was completely avoided.

Please check the order receipt before giving the goods to the customer! Goods have been missing several times now. Please check everything!

Clean, quick delivery to the table.

Decent restaurant. Food should be familiar.

Stefan is my personal highlight at Mecces. The food used to be better, I regularly got cold food or food that was mud. Nice youth meeting on Fridays and Saturdays

The employees deduct money and enter it incorrectly into the cash register.

Unfortunately, customers are not noticed that way, we were 5 people, so it was a lot, instead of running twice we took 2 tablets, it came as it had to come through the crowd, the 2 large cola cups tipped over, my 2 kids as well My pants were full of coke, unfortunately we didn't care at that moment, one of the kids screamed and everything was soaking wet, they preferred to take care of the table and floor instead of us, we didn't get anything to get us quickly so that it wouldn't be everywhere I ran over and then there was an apology without eye contact, which was very quiet and hardly anyone noticed, so nothing like a personal apology, the only good thing was that we got a new menu without any problems because it was soaked, that's it, for next time They should learn that customers are probably more important than shitty tables

I just threw everything away because after a 10 minute drive home it looked like I vomited into the packaging. I understand that it can be extremely stressful at times, but it can't be that it turned out that way.

Modernly furnished. Always full but the food is prepared quickly. Nice staff.

We had lunch there yesterday. A young man served ours. He could have expressed himself a little more clearly. Otherwise the leather was torn from the seat. Not very inviting for guests. I find it unfortunate to have the fries served in a small bag. It would be cheaper to serve them in a small box too. Everything falls onto the tray, which isn't very appetizing

Citizen was a bit cold Service was great, ordered at the terminal, food arrived in 3 minutes.

When you take the products with you, something is almost always missing. Always check immediately and watch the coffee being prepared. I like to order with caramel shot but unfortunately it is often not included in the coffee. If you eat locally, it's actually fine.

It's getting worse and worse, eating together isn't nice

Constantly eating the wrong food or missing a lot of things. Paid 40 euros and then something like that. To be honest, the employees from before are clearly missing.

Exactly what you would expect from a McDonalds. The language barrier is increasingly a problem. Orders are misunderstood and products are often forgotten, so an inspection is always appropriate, especially in the drive-thru or to take away.

Everything was clean, people were nice and the food was definitely freshly prepared

Always have the receipt given at the first window otherwise you have no proof if something is missing, which happens often and sometimes communication is not possible because the employees don't speak German. Problems are skillfully ignored. The main thing is that you have received the money then everything else doesn't matter

Unfortunately there is no indoor play area for children

Everything was fine during the visit

Neat, clean, fast and the well-known MC food in the usual quality.

Burger patties burned and sauce leaked. That's better

The food was ready very quickly.

Positive: - Terminals always work and the scanner works perfectly - Table service always available Negative: - Seats and tables are mostly still a bit dirty - Fries always limp - sometimes long waiting times - Actually always a product not available

I really liked it, cozy, clean))

McSundae chocolate... I've never had such bad chocolate ice cream!!!! Not sweet at all and bitter on the tongue.

Cleanest MacDonalds toilet in memory

I was in Halberstadt last night and wanted to order something at the counter but an employee told me to order at the terminal. I told her I couldn't handle it and to try it. I didn't even get any help and there were several piled up. :/

I enjoyed eating there often. Unfortunately I got something wrong twice and that's why I deducted a star. Staff was quite nice for a Mc's.

Unfortunately, we only noticed that the drinks had been forgotten in the children's Happy Meal when we drove on again. Actually it wasn't hectic so I can't quite understand how that could happen. The rest of the order was fine.

Delicious ice cream and delicious coffee!

I didn't have a cell phone 📱 with me. The staff was OK and helped me with the order. Friendly staff goes without saying, it couldn't have been better today and that with the hut being full.

As always, it was very tasty. Always good before or after going to the cinema. Nice staff, we almost always eat here after the cinema.

You always have to check the order... products have just been missing lately 😞

It was okay so far. Service was good

It would be very nice if the employees could also speak in German :). Otherwise great.

Food doesn't look half as tasty as in the advertising pictures. What almost always tastes good is the coffee.

Delicious fast food food (cheeseburgers, fries, menus, vegetarian...). But the fries are sometimes squishy and have too little salt (the curly fries are a delicious substitute). Food comes quickly and you can eat with you Order points. You also have a nice view of the skibidibidi dub dub bub bub toilet

It tastes good but what really bothers me is that when you order something it isn't put in but you still have to pay for it. If something isn't put in you don't even get the receipt so you don't have any proof

Good for a quick meal in between, unfortunately something is often forgotten or mixed up in the orders and you have to laboriously discuss what you ordered. Customer service can therefore be improved

It could definitely be a bit cleaner. Unfortunately, orders are often not completely delivered. It doesn't matter whether you choose on-site or to take away. always check!

Extremely long waiting time for a Mc Donalds, there's no such thing as a quick break here...

Wait 21 minutes for a coffee and 1 big farmer

The waiting times are abnormal here

Unfriendly bald guy at the checkout. People like that shouldn't be allowed to work in a customer facing area.

I was just there and they forgot my burger at the drive-thru. That was the last time I got something to eat there.

Food was quick. Unfortunately, my citizen wasn't so hot anymore. And the cheese wasn't melted either. And I have no idea why, but the cushions were missing everywhere from the benches.

I'm just upset and angry about "the woman at the first window" at McDrive. A slightly older lady with glasses. I haven't experienced anything so unfriendly in a long time! Patty answers at it’s best! Never again!

Super fast ordering via the app and the offers via the coupons are very attractive. It was relatively crowded for a Sunday evening. But somehow everyone was quite relaxed. That's nice. I liked the chicken nuggets best, so the pack of 20 on offer is just right.

The bestel portal is annoying otherwise great and fast....

At the moment it's a very clean shop, with an excellent service, tables were wiped after I asked kindly and an incorrect order was exchanged without any problems after I received it (vanilla instead of frozen yoghurt). The McCrispyBaconts was also super fresh!!

Super nice employees, Everything great:)

The toilets and tables were very dirty, the storage truck was overfull! By far the dirtiest branch I've seen

It was simply great. I bought a cappuccino and cake, it was very tasty. Thank you very much, gladly again.

A clean restaurant with friendly staff. We recommend.

Well so far. Unfortunately, what we order at the self-service terminal doesn't always work out at the table. Service is polite and frequent...

Cruel food. Unfortunately no recommendation. Unfortunately, the restaurant degenerates into a youth club because there is nothing on offer for the kids on site. Last exit from McDonald's

McDrive Verständigung gleich null,nach 10 maligen wiederholen abgebrochen und weg gefahren. Man sollte dort deutschsprachiges Personal einsetzen oder Leute die gut deutsch verstehen

Unfortunately delivery service discontinued. Otherwise all good.

McDonald's. Everything tastes the same as always and is always presented the same and neatly.

The store is really chic. Hasn't been here for a long time. But the food was really delicious and the citizens were still really hot. Everything was just great. The milkshake was also really tasty 😋 So a thumbs up from me.

9 out of 10 orders recently were not complete! This can no longer be tolerated! Very poor performance from McDonald's Halberstadt!

Wie immer !!! war die Bestellung nicht komplett . Jedesmal fehlt etwas.... Mittlerweile glaube ich echt daran , dass Mc Donalds das mit Absicht macht !

The last store has no quality, everything just eats lukewarm, 0 stars and then it's too much

Many people are totally disrespectful and don't even look at you when you talk, you also get stupid sayings. Not my fault if you have to work there then at least be friendly.

2 happy meals bestellt war nicht einmal Spielzeug oder Buch dabei.. mein Getränk haben sie auch vergessen, ein Quetschie haben sie bestimmt selber ausgetrunken da es schon auf und leer war… unmöglich sowas.. leider habe ich die Sachen erst zu Hause entdeckt und mit Kindern könnte ich nicht mehr hinfahren

Ordered 2 happy meals and there wasn't even a toy or book with them... they also forgot my drink, they probably drank a squeeze themselves because it was already open and empty... impossible. Unfortunately, I only discovered the things when I got home and I couldn't go there again with children

Well ok, it's a McDonalds so let's not get too excited - it was pretty much how I expected it to be and provided what I wanted. I can't really fault it, but I really couldn't give it more than 4 stars for food. I've got to look myself in the eye in the mirror each morning. The doughnuts were good though.

I have never eaten such “beautiful” burgers before. It feels like they were jumping on them

The self terminal was broken, which overwhelmed the employees a little

If you like being ripped off! Have fun!!! The citizens for just under 4 euros are now smaller than those for 1 euro some time ago. Then you order, you get told that you have to put it back together and then you don't even have it that you ordered. Only after complaining, strangely enough, did it work. So this McDonald, never see me again!!!

... I ordered a menu around lunchtime today, with a Hamburger Royal TS and an MC Chicken, both almost cold. At a busy branch. How does it work ??? Maybe I shouldn't have taken a menu. A rogue who thinks evil !!!

Ampel patking soace friendly staff beautiful n calm atmosphere

The restaurant is better, which one I visited

The food was like everywhere else at McDonald's. It was exactly as expected, but I've never felt full from an expensive meal before. Or got something like it was shown in the pictures. The expensive doubles with double chees etc. have also become significantly smaller, but not cheaper. But there is nothing further objectionable about this MC store.

Der allerletzte Laden, bestellt werden kann nur am Terminal, nicht direkt am Tresen, wo es viel schneller gehen würde. Auf meine Frage hin weshalb es nicht möglich ist direkt zu bestellen, kam die Aussage "weil wir kein deutschsprachiges Personal haben" ich habe die Servicekraft, die im übrigen der deutschen Sprache mächtig war gefragt, in welchen Land sind wir hier eigentlich? Der Tresen ist leer und an den Terminals staut es sich, weil viel zu umständlich und zeitaufwendig. Ein Konzern der Milliarden Umsätze jährlich macht mit ganz miesen Service, dreckige Filialen, WC's und minderwertige Qualität der Menüs, MC Donalds...ich nicht mehr!!!

You can really forget the store in HBS! Either a burger or something similar is forgotten or some ingredient is missing. And now they can't even wrap the right burger in the appropriate paper. Ordered a double cheeseburger and a hamburger was packed, and that at exorbitant prices! Just concentrate on your work. No wonder the McDonalds in HBS is made up of 80% men with language difficulties. When I see the food being slapped on there, I wonder if I'll go there again. So I don't anymore.

A good place. Can be visited with children. There is a playground for children. Quite tasty food.

Something is always missing. I think it's an absolute disgrace after all you're paying for it

So the food is no worse or better than in other places. What really pissed me off was that while I was waiting (inside) for my food, I was treated to louder-than-average Arabic music. And in the kitchen they tried to sing and dance. Really annoying... And the employees aren't enthusiastic about having customers in the house either. According to the motto “Customer threatens to order”. Maybe the general situation will change for the better soon if, according to rumors, the competition builds up...

Unfreundlich durch und durch wenn man die Angestellten um Hilfe bittet kommt nur die Antwort sie müssen denn QR Code scannen

Nach Angaben der Mitarbeiterin an der Kasse ist es in dieser Filiale nicht mehr möglich am Tresen zu bestellen. Das ist für viele Menschen eine krasse Ausgrenzung. Jeder der nicht lesen kann, Kognitiv oder Körperlich eingeschränkt ist wird damit abgehängt. Warum? Warum wird bei einem Globalen Konzern nicht an die Gedacht die niederschwelligen Zugang zur Bestellung brauchen?

Vielleicht lag es an der Uhrzeit, aber es war proppen voll und deshalb kam das Personal nicht mehr hinter her (verständlicher Weise). Die Tablet-wagen waren Rand voll, die Pommes kalt. Also Sonntag Abend um 19uhr sollte man vielleicht nicht hier sein, aber ich Wette Wochen-tags sieht das hier schon besser aus.

Unfreundlich, schmutzig und kaltes Essen. Trotz wenig Trubel werden auf Wunsch des Kunden keine Tische abgewischt, nein man bekommt selber einen Lappen in die Hand. Essen nur lauwarm

alle sb kassen voll, als ich gefragt hab ob ich an der kasse persönlich bestellen kann, wurde das verneint. ich denke die mitarbeiter wollten lieber in ruhe weiterquatschen, in meinem heimat mcdoof ist an der kasse zu bestellen kein problem… ziemlich komisch

Keine langen Wartezeiten, sehr guter Service am Tisch, gute Auswahl an entsprechenden Fast Food Gerichten. Ein Shake hatte zwar erst gefehlt, wurde aber anstandslos nachgereicht. Beim heutigen Besuch waren wir sehr erstaunt, dass ein Mitarbeiter die Gäste fragte, wessen Hund im Auto verblieben ist. Er bat den Besitzern an, dass der Hund mit ins Restaurant darf. Den Gästen war dies wohl nicht bekannt. Da kann man nur sagen, vorzüglicher und aufmerksamer Service! So etwas erlebt man wirklich selten. Für diesen Mitarbeiter (es war ein Mann) beide Daumen nach oben!

Es ist einfach nicht mehr das was mc Donalds mal war. Es wird an allen Ecken gespart. Zu den softgetränken bekommt man jetzt nicht mal mehr ein Strohhalm, da frage ich mich wie sollen kinder die einen Strohhalm benötigen aus den Bechern trinken ohne das alles entweder auf der Kleidung oder dem Boden landet. Einfach nur noch traurig was aus mces geworden ist.

Sehr zügige Abwicklung der Bestellung ohne dabei gestresst oder unfreundlich zu sein, für Halberstadt ist es ne Wucht.. Eis war auch sehr lecker