Basierend auf 2.541 Bewertungen gefunden auf 2 Websites
Basierend auf 2.541 Bewertungen gefunden auf 2 Websites
Nº 352 unter 384 unter Kassel
Nº 18 von 19 Fast-Food-Restaurant unter Kassel
Stellungnahmen
Not like it used to be. Unfortunately, prices have risen far too much.
SL . 2024-12-04
WEITERE KOMMENTARE IN Google
I ordered in the koisk .I received my order on the table very fast with a nice smile from a McDonald's employee .Food was very fresh and whole environment was very pleasantry .My whole experience was better than my expection .
Nusrat Jahan Lima . 2024-11-28
WEITERE KOMMENTARE IN Google
No more “fast” food. Long waiting times despite ordering online in advance.
Vadim . 2024-11-27
WEITERE KOMMENTARE IN Google
Waiting time for a double cheese burger and small fries was over 20 minutes. There is no isolated case where the wait is always extremely long
Whistle Blower . 2024-11-26
WEITERE KOMMENTARE IN Google
The food is really very good and the service is good and it is easy to order food from you.
1,5 مليون مشترك و اربع مليون مشاهدة . 2024-11-23
WEITERE KOMMENTARE IN Google
The food is very tasty and the service is good ❤️❤️
Oussama Dahiri . 2024-11-23
WEITERE KOMMENTARE IN Google
The food is really very good and the service is also good and simple.
أية اا . 2024-11-23
WEITERE KOMMENTARE IN Google
Addendum 11/20/24: The quality of the food and the lack of competence of the employees leave a lot to be desired. Customer satisfaction seems to be the last priority here and leaves many questions unanswered! Today alone I waited 25 minutes for my food, many other customers were given priority and no employee spoke to me about my order or waiting time, but rather was ignored by all employees without exception. I no longer felt like I was in a Mc'Donalds, which stands for customer satisfaction and quality products, but rather in a chip shop without trained, customer-oriented staff! I won't eat there again and won't recommend it to anyone else!
Konstantin Kraft . 2024-11-20
WEITERE KOMMENTARE IN Google
Just a typical McDonald's. So far everything is good. Very nice service
Felix Müller . 2024-11-18
WEITERE KOMMENTARE IN Google
Worst McDonald's in Kassel!!! Now the second time that there is little or no sauce on the MCRib!!!! The sauce is the best thing about this thing!!!! So much money for dry bread 🙈🙈🙈 Fries totally floppy and not salted!!! That doesn't work at all...
Kathrin M . 2024-11-17
WEITERE KOMMENTARE IN Google
Best Mecces in a long time, and I get around a lot. Everything is perfect: food well prepared, with a long-lasting satiety effect (which is otherwise rather rare); Cappuccino/Cafe Latte was and stayed hot for a long time; Service friendly, sufficient staff! Definitely worth a visit.
Wiesen Klingel . 2024-11-16
WEITERE KOMMENTARE IN Google
Complete disaster, ice machine often broken, drinks being bottled because the drinks machine was also broken... extreme chaos on site. Order was wrong 2x out of 5 orders
Marcel H. . 2024-11-15
WEITERE KOMMENTARE IN Google
Typical fast food restaurant, friendly service when ordering to the table
Angelika Adamaschek . 2024-11-15
WEITERE KOMMENTARE IN Google
Food is mediocre, service is very good and very friendly is unfortunately not always the case
Christoph Flörke . 2024-11-14
WEITERE KOMMENTARE IN Google
Only eat lukewarm, regardless of whether it was a burger or fries, the floor consisted of a single layer of fat, high risk of falling...
Sabrina Reifges . 2024-11-10
WEITERE KOMMENTARE IN Google
By far, I emphasize by far, the worst, most disorganized McDonald's. Waiting times that don't exist anywhere. The nuggets are simply forgotten in the menu. The children's menu always lacks gifts - sometimes not there at all or only a small selection. The employees hardly understand you linguistically. Today was my last visit. Not recommended. Spend your money elsewhere, dear Kassel 🫶 Only well-intentioned
A N . 2024-11-10
WEITERE KOMMENTARE IN Google
This store is a complete disaster!! The food is swimming in fat and is just disgusting. The staff is unfriendly and can't speak German.
Lea Kölling . 2024-11-10
WEITERE KOMMENTARE IN Google
Citizens fresh, fries cold and limp. At 3:30. Update 09.11.24 Lieferando order canceled after 1 hour wait. But only because we contacted support. Ordered at 10pm.
Martin (pipapomen) . 2024-11-09
WEITERE KOMMENTARE IN Google
Would be coldly ripped off! Ordered online, arrived and apparently the payment didn't go through. According to PayPal, the money was transferred and searched from my account and according to the app, the bestselling search was successful. He wanted me to count the cash, which I did after a long discussion. He tells me I should wait a week and the money would then be paid back to me via PayPal. No money came. So after a week I wanted to contact McDonald's as he explained to me. End of story: The receipt must not be older than two days. But I was told to wait a week.
Leonie Leonie . 2024-11-01
WEITERE KOMMENTARE IN Google
Mc Drive orga pure chaos & drove without any need... probably it's due to the video surveillance:(
B B . 2024-10-31
WEITERE KOMMENTARE IN Google
Nothing further needs to be said about McDonald's. We go there occasionally and appreciate the standard. Here, however, when ordering for 3 people, the wrong thing was brought twice. The men's toilet was not really usable, mostly broken and could have used a cleaning. The question is why McDonald's doesn't provide a Wi-Fi hotspot without any frills - which is now standard in the catering industry.
Sven sPunkt . 2024-10-27
WEITERE KOMMENTARE IN Google
Food: 4 stars Time: 2 stars (9 minutes) Hygiene: 3 stars.
Rui Pedro Leitao Gomes . 2024-10-27
WEITERE KOMMENTARE IN Google
Always works when you're slightly hungry
Steven Grüßer . 2024-10-20
WEITERE KOMMENTARE IN Google
Even after years, speed is not their strength, if the orders were at least appropriate... but no...
Philipp Baumann . 2024-10-18
WEITERE KOMMENTARE IN Google
It's unbelievable how they treat customers here. I chose a dish in the app. Since I don't like ordering from machines, I went to the checkout in person. Here it was explained to me that I needed the app to get the dish. I held up my phone and showed the app and the dish. The person behind the counter simply repeated his words. When asked if I was getting my food, he repeated himself again. Then I drove and spent my money Food served elsewhere. If this is the future of fast food, then good night! I now completely understand why this chain is struggling with severe sales losses. Keep it up and get rid of yourself.
Werner Kleister . 2024-10-17
WEITERE KOMMENTARE IN Google
It's just MC. Donald's. Not a star restaurant, but very clean, it tastes good and the staff is friendly and helpful.
holger Gietz . 2024-10-17
WEITERE KOMMENTARE IN Google
When served, the food was not warm but already cold, probably due to the uncoordinated staff. Waiting time after multiple (3) visits is about 15-20 minutes. No napkins are placed on the tray. So I won't go there anymore
Anton Sakschewski . 2024-10-17
WEITERE KOMMENTARE IN Google
When other local restaurateurs have long since closed (10 p.m.), this McDonald's branch is there for its customers! Regarding customer feedback and the €0.50 consumption voucher, that reminds me of the train station toilet in Kassel. BurgerKing does this better with free coffee or small fries!
Elias Sander . 2024-10-12
WEITERE KOMMENTARE IN Google
It's taking a little long lately.
Holger Ewen . 2024-10-11
WEITERE KOMMENTARE IN Google
Unfortunately pretty dirty. Tables, floor, tray return... Been gone again. All tables dirty. The floor is slippery, risk of injury!!!!!
Sascha B. . 2024-10-09
WEITERE KOMMENTARE IN Google
A really bad branch, staff is incompetent, the floor is smeared by too much grease in the store, the burgers look like they've vomited into the package. The appearance of the food is 0.00. On top of that, you're cheated out of your money by entering the wrong amounts into the cash register system once and never again I'll go there...
Leon Bolduan . 2024-10-07
WEITERE KOMMENTARE IN Google
A really lousy branch, staff is incompetent, the floor is smeared by too much grease in the store, the burgers look like they've vomited into the package. The appearance of the food is 0.00. On top of that, you're cheated out of your money by entering the wrong amounts into the cash register system once and never again I'll go there......not to mention the fact that the burgers are made without gloves or similar hygiene measures is really disgusting and in theory you should really inform the health department, these are conditions that exist there, but not a good one. .....
Leon Bolduan . 2024-10-07
WEITERE KOMMENTARE IN Google
I ordered a McChicken® Classic Burger and they gave me a shoe sole burger that you couldn't bite and chew... He pedido una hamburguesa McChicken® Classic y me han puesto una hamburguesa de suela de zapato impossible de murder y masticar...
Laura Sanchez . 2024-10-06
WEITERE KOMMENTARE IN Google
Disappointing experience at the drive-thru I recently ordered at the McDonald's Drive-In: 2 Bigmacs, 20 nuggets (both with a coupon), 2 cheeseburgers and a chicken burger. After paying I was asked to drive to the front and wait for the food, which took about 10-15 minutes. Unfortunately, the wait wasn't the worst part. While the chicken nuggets were hot, the rest of the food - especially the fries - was completely cold! The fries were ice cold and therefore had a terrible texture. It's really disappointing when you're hoping for a quick meal and then get such a poor result. I regret ordering here again.
Eskiya . 2024-10-03
WEITERE KOMMENTARE IN Google
Somehow the floor was slippery 😄
Remo Rodriguez . 2024-09-28
WEITERE KOMMENTARE IN Google
Disadvantage is that it is far from the station
Cathy F . 2024-09-22
WEITERE KOMMENTARE IN Google
and you can make a small bag for the burger so that it doesn't fall apart when you take it with your hands and so that you clean the toilet more often, otherwise it's scary to go into this toilet
Вадим Васелишенко . 2024-09-18
WEITERE KOMMENTARE IN Google
My Filet-o-Fish were dry and hard as a rock if I hadn't made it to go they would have ended up straight in the kitchen like a Frisbee at MCDONALD'S
Özi . 2024-09-18
WEITERE KOMMENTARE IN Google
A McDonald's like many others. Very long waiting times during our visit.
Dominic Rehrmann . 2024-09-16
WEITERE KOMMENTARE IN Google
I can confirm all the points from the other reviews, but why I still give it five stars comes at the end. After waiting 20 minutes for my order it turned out that it had somehow gone missing (then gave a free dip as compensation). The fries were a bit limp. German language skills are sometimes rather rudimentary (the question of where the toilets are was not understood). The floor was so wet and slippery that a guy fell and you could hardly walk without an accident, and you had to find a table that was wiped down first. So I also found everything that was criticized in the other reviews. BUT: it is the ideal place to spend the night warm and, above all, safe if you are stranded at Kassel-Wilhelmshöhe train station, because the branch is open around the clock! I was directly harassed there, but here in the DcDo there was peace. Sockets, a midnight snack and staff that I didn't find unfriendly - perfect. I'm really tired of knowing German, but everything worked out anyway. That was a saving grace for me and I'm really grateful for that. Therefore five stars.
Nihalv Livion . 2024-09-14
WEITERE KOMMENTARE IN Google
The hygienic conditions of the toilet are a disgrace! Overall, the hygiene concept is rather unreasonable, the table outside was cleaned with a cloth - then wrung out on the floor in front of all the guests (instead of cleaning the toilets, refilling the paper or installing the taps) It goes without saying that the food was good at a system restaurant, warm would have been great but I was already served anyway. Sad, it drags the image down hard, if you don't feel like it then you'd better close the shop! Too bad
Felix . 2024-09-11
WEITERE KOMMENTARE IN Google
McDonald's food is always the same and tastes the same as always.
Habib Mahamud . 2024-09-09
WEITERE KOMMENTARE IN Google
And now I'm sitting here... with my menu, without fries, but with mayo... Thanks for nothing McDonald's 👍🏻 checking is really necessary unfortunately.
j_ _x . 2024-09-06
WEITERE KOMMENTARE IN Google
So I've never experienced anything like that. It took 4 minutes from the order to the checkout and then I waited for the food for about 18 minutes... The employees can't do anything about it, but as long as it's not just me and what I hate, they take the money and then you can wait. Who's going to pay for my half-hours that I kind of did instead of saying sorry for the wait, there's something else for free or Never again
Murat Y. . 2024-09-02
WEITERE KOMMENTARE IN Google
Even though we pre-ordered online, we waited a long time for the food. There were 4 cars in front of us, which also had a long wait.
Miss Stef . 2024-09-01
WEITERE KOMMENTARE IN Google
Disaster! If poorly trained and unmotivated staff do not manage to put orders together correctly, even when there are few customers, then you can wait half an hour for your small menu only to find that the products are all cold.
Carpe Noctem . 2024-08-31
WEITERE KOMMENTARE IN Google
If you want to know the experience how is it to be a McDonald’s worker here is the perfect place! The employees don’t care about your order, left our order on the counter and didn’t even bother to check if it having a locator!
Cristian Mocuta . 2024-08-30
WEITERE KOMMENTARE IN Google
I don't even know how to start without directly saying how bad this restaurant has become. It took 22 minutes from ordering until the food was at the table... You'll notice there wasn't really anything going on yesterday at 12 p.m. Then the food isn't even warm anymore, and the order you made (why do you do it when other things are brought than what was ordered) wasn't right either. Similarly, no more apples for the kids menu, dressing for the salad? Yeah, they don't have them anymore either, but of course they're being sold... Oh yes, I forgot... My daughter wanted an ice cream, she got a squeeze... Is it really that difficult? And unfortunately that wasn't just the case with us, the lady at the table next to us waited a whopping 15 minutes for a portion of fries and a coffee, and they completely forgot about the nice gentleman behind me who only wanted a 20 piece of nuggets 🫣. If you don't feel like it and the staff, who are represented internationally, unfortunately speak little to no German, then please just close this branch?! So the whole thing certainly doesn't make any sense. Oh, did I mention that the fries and the Mc Chicken I ordered were so hard, and not golden brown but almost black? The only good thing was the garbage can in your store, because she was happy about the order. Absolutely no longer recommended the store... It's better to go to Vellmar, but don't go to Kohlenstr in Kassel
Andre F . 2024-08-27
WEITERE KOMMENTARE IN Google
Unfortunately, this is the worst McDonald's branch I've ever been to, the employees can barely speak German and misunderstand every order. I've been here several times in the hope that it was just an isolated case, but no, unfortunately that's part of everyday life there, bad and unmotivated employees.
Arush . 2024-08-23
WEITERE KOMMENTARE IN Google
This has nothing to do with fast food anymore. 40 minutes waiting time for a menu.. You wait less for a steak
P 57 . 2024-08-14
WEITERE KOMMENTARE IN Google
Das Essen liegt meistens eine Weile auf dem Regal und ist dementsprechend kalt und abgestanden. Oft fehlen verschiedene Sachen wie z. B. Soßen oder auch mal ein Burger. Nie wieder.
Karl R . 2024-08-12
WEITERE KOMMENTARE IN TripAdvisor
Despite all the bad reviews, we went twice for coffee and breakfast and the second time for coffee and ice cream. nice staff who speak English among themselves. hot coffee, breakfast good and hot. fast service
Mister UwU . 2024-08-12
WEITERE KOMMENTARE IN Google
Went here last night (11:50 p.m. to 12:30 a.m.) and experienced a completely overwhelmed crew Ordered table service but it wasn't done. Only after me were the table displays collected from the terminals. Order twice with errors in the desired preparation and the staff overwhelmed. Cleanliness even without comment. But this is also due to the majority of the clientele who stay here - not just to eat. This MC Donalds definitely won't see me anymore. Even if I arrive here in Kassel hungry at night, I go to bed with an empty stomach and look forward to breakfast here at the hotel.
Andreas Pieper . 2024-08-11
WEITERE KOMMENTARE IN Google
Since I've never actually been served twice by the same employees at the mc drive counter, sometimes it's better, sometimes it's less better. But things are often forgotten, so always check your bags before you set off! 😉
Jyna Sclover . 2024-08-11
WEITERE KOMMENTARE IN Google
I had kids with me and they made a bit of a mess, but the waitress was friendly and understanding
Rafidah Barudi . 2024-08-07
WEITERE KOMMENTARE IN Google
The food is expensive. Ordered Bic Mac cost over 6 euros and the meat you can look for is maybe 60 grams of grilled meat. Don't spend money on food like this.
Marietta Schaefer . 2024-08-01
WEITERE KOMMENTARE IN Google
Just McDonald's. Just standard. But relatively empty and quiet, that was probably because of the time.
Rosemarie Müller . 2024-07-31
WEITERE KOMMENTARE IN Google
The "New York Cheese Cake" had the consistency of very old semolina porridge and was absolutely inedible. The cappuccino was only available in a paper cup and then lukewarm. After my complaint I received a fresh piece of cake but the cappuccino was cold. Since I have already had similar experiences at the McDonalds in Neu Isenburg, I will not be visiting a McDonalds restaurant again in the foreseeable future. Especially since the prices have risen extremely and the quality has fallen extremely.
Klaus Voelker . 2024-07-29
WEITERE KOMMENTARE IN Google
What should you invent new? A clean McDonalds.
Helmut Sieber . 2024-07-28
WEITERE KOMMENTARE IN Google
The outdoor area (SLIDE) Very dirty. Tables and benches were smeared and the floor was also very dirty. Only when requested would a rough sweeping and 1 table be wiped down. I don't need that again.
kaTja “Katbin” . 2024-07-28
WEITERE KOMMENTARE IN Google
I don't want to complain, I never do that when I eat. I was back at McDonalds after such a long time and wanted a McDonald's and a cheeseburger. The Mc Chicken didn't taste good, it was so dry like it was two days old. There was hardly any mayonnaise on the Mc Chicken. There were no longer any lids on the drinks. The fries weren't good either. The only thing that was good and fresh was the cheeseburger.
Davut Günes . 2024-07-22
WEITERE KOMMENTARE IN Google
We waited 30 minutes for 2 burgers and at home we saw that they put 1 schnitzel instead of 2. I can't recommend it
Vlad . 2024-07-21
WEITERE KOMMENTARE IN Google
For the third time in a row we had stomach problems after visiting there. The first time I didn't suspect the food. But now on the 3rd visit in a row with the same symptoms, it was the last visit for us to this branch. A pity.
Melli Young . 2024-07-13
WEITERE KOMMENTARE IN Google
Terrible!! Apart from the fact that the majority of people working there don't speak German or speak very very very bad German, the service is impossible. This used to be such a good restaurant, it's a real shame! The food is simply slapped into the packaging, no matter what it looks like, orders are not made the way you ordered them and, above all, you always have to discuss with a specific order what is standard and what is not. I worked there myself, no one needs to kid me. Apart from the eternally long waiting time, whether in the drive or inside. Actually, this restaurant doesn't even deserve one star!
Lisa Stumpf . 2024-07-13
WEITERE KOMMENTARE IN Google
The food was lousy! Totally sloppy! The entrance is very bad and narrow! The employees, on the other hand, are very nice and the atmosphere is unique but nice!
Holger Lachmann . 2024-07-12
WEITERE KOMMENTARE IN Google
Everyone is totally incompetent, no decent German and something is always missing and then there is not even a small compensation for this stupidity
Valentina Valenzia . 2024-07-06
WEITERE KOMMENTARE IN Google
Had to wait 40 minutes for breakfast!! When I tried to talk to the manager about the wait, all he could say in his broken German was, “We can't make that many eggs. Like at home...not so many eggs!”. What?? A fast food restaurant for breakfast and you “can’t make that many eggs”?? Another employee said... in his broken German... “Everyone is new. Nobody knows what he’s doing.” Um. Not a good answer either! None of the employees even offered an apology or any customer service. When we finally got our food...it was COLD and the order wasn't complete! Hands off!!
Debbie . 2024-06-23
WEITERE KOMMENTARE IN Google
So theoretically this restaurant doesn't even deserve one star! I wonder when capable people will finally work there again! Again and again, no matter when you order, something is missing from the order. And when you ask for larger orders to pack an extra menu, the staff is already overwhelmed and makes you look stupid from the side. Simply unbelievable...
Kathrin Faust . 2024-06-23
WEITERE KOMMENTARE IN Google
Unfortunately, it has degraded enormously. You wait a really long time for your food, even though Mc Drive and the place are empty. You get the wrong supplements. The current supplement is not available, but you are not informed of it. The employee then simply decides for themselves. Otherwise, what can I say about the food; typical McDonald's burgers that taste identical to those of the other branches.
André “Dj WillyWill” . 2024-06-20
WEITERE KOMMENTARE IN Google
The food is delicious, the owner and staff are very friendly
Đô Trần . 2024-06-20
WEITERE KOMMENTARE IN Google
Several times, employees walk past a pile of trash lying on the floor and no one cleans it up. When ordering, incorrect products were brought and others were missing entirely. Of 7 articles, 3 were incorrect and one was missing.
Daniel Winter . 2024-06-09
WEITERE KOMMENTARE IN Google
Incredibly bad service! After we ordered breakfast and 25! After waiting minutes for our food, we were asked where our order was. The order slip was lost and since breakfast time was now over, it would only be possible to get regular food as an alternative. After repeated inquiries, the shift manager grumpily paid the money back, no apology or anything like that. An absolute disaster!
nilsbc _ . 2024-06-09
WEITERE KOMMENTARE IN Google
We ordered to eat here, it was brought to the table, without a tray or napkin. The nuggets were fried twice and were rock hard. Not a good McDonald's
Juri Pfeil . 2024-06-05
WEITERE KOMMENTARE IN Google
Personally, I can't confirm the bad reviews, the staff was nice and friendly, the food was delicious as always, so full marks from me
Juri Root . 2024-06-01
WEITERE KOMMENTARE IN Google
I admire the employees for their tireless work, which they do with such efficiency and composure despite the huge workload at peak times. There is a lot of hustle and bustle behind the counter, with a constant background noise. Coffee and cake are of excellent quality.
Miriam Maler . 2024-05-30
WEITERE KOMMENTARE IN Google
Total stress there resulting in chaos with the orders, resulting in annoyed staff.
Marco Siemon . 2024-05-29
WEITERE KOMMENTARE IN Google
Worst McDonald's I've ever experienced. The ice cream is liquid, the fries are cold, the menu is not complete, the waiting time is not reasonable and the staff is unfriendly or does not speak German. Not recommended.
Junita Rehband . 2024-05-25
WEITERE KOMMENTARE IN Google
Once again I ordered via the app and, after ordering 15 minutes in advance and there was nothing going on in the drive, I had to wait on hold for over 10 minutes
Christian Harbusch . 2024-05-23
WEITERE KOMMENTARE IN Google
Ordering via table service took 20 minutes. Never again!
Claudi Schäfer . 2024-05-20
WEITERE KOMMENTARE IN Google
The playground was dirty and the service doesn't understand German............
Marcus Pegelow . 2024-05-15
WEITERE KOMMENTARE IN Google
ATTENTION VEGETARIANS! Ordered several vegetarian burgers. However, one had normal meat on it, which you could only tell by the taste and slightly different color. All were labeled as vegetarian. When I complained to the shift manager, they shrugged it off and gave us a new burger. Then just leave it with vegetarian alternatives. But this indifference is simply not possible and shows how work is done here...
L H . 2024-05-13
WEITERE KOMMENTARE IN Google
Ordered from Lieferando and the order came with one burger too few, no one answered when we called and we were hungry! Next time I'd rather get kebab, at least you won't eat half of the order. I WANT MY BURGER!!!
Juman Qawaf . 2024-05-10
WEITERE KOMMENTARE IN Google
Just picked up food on Kohlenstrasse and noticed in Baunatal that the Big Tasty Bacon was missing, so before you leave, people check that everything is in the bag, because there's no point in calling because it's always busy. The receiver was definitely wrong, and after an hour I gave up hope. Very bad
Rita K . 2024-05-07
WEITERE KOMMENTARE IN Google
I waited over 10 minutes for my food but otherwise everything was great
Kerstin Forst . 2024-05-06
WEITERE KOMMENTARE IN Google
Employees who don't speak a word of German, hence the lack of food. By far the worst McDonald's there is in Kassel and the surrounding area. Craziness.
Nick Sauerborn . 2024-05-05
WEITERE KOMMENTARE IN Google
Always clean and well maintained, the staff is nice.
Amelie . 2024-05-02
WEITERE KOMMENTARE IN Google
Not received promotional glass a quarter of an hour after release.
Frank Merkel . 2024-05-02
WEITERE KOMMENTARE IN Google
Over 40 minutes waiting time and that on site. Impossible!!!
K. . 2024-04-30
WEITERE KOMMENTARE IN Google
The staff doesn't speak German and is totally unfriendly! Waiting time underground An impudence
Lea Thiel . 2024-04-30
WEITERE KOMMENTARE IN Google
Every time something is forgotten or done wrong and once you rely on everything being in the bag, the most important thing is missing. Just incompetent.
Alyson Mogk . 2024-04-29
WEITERE KOMMENTARE IN Google
Waited 15 minutes for a latte macchiato and only got it when we asked. So no brilliant performance today...
Marc-Daniel Buck . 2024-04-24
WEITERE KOMMENTARE IN Google
Too slow! If I knew it takes more than half an hour, I would never order...
A. Kavousi . 2024-04-21
WEITERE KOMMENTARE IN Google
Were there for the first time today. It was completely overcrowded and the employees could hardly keep up. Ordered 2 Bic Mac's as a menu and an MC Crispy as part of the menu. It took 10 minutes for the food to be prepared. The entire MC Crispy menu was forgotten. BUT, and at this point the 5 stars and big praise: The forgotten menu was prepared and handed out immediately. The branch manager kept a cool head and did everything she could to ensure that all customers got their food despite all the stress. The way it has to be. Food was warm and well prepared and there is no criticism. What I think is good is that physically disabled employees or employees who hardly speak German are also employed here and just want to work. Hats off to everyone who can withstand the stress. We'd love to come back 🫶🏻
Nico . 2024-04-20
WEITERE KOMMENTARE IN Google
The store is unbelievable. With 4 of the last 5 orders in McDrive I had to park and wait 5-10 minutes, and then EVERY time something was missing. And that was during normal times and without any unusual special items. And I'd like to forget about the generally listless and even rude employees, I wouldn't have any fun there either. Today, for example, again: around 8 p.m., the store is half full, I ordered 2 double cheese burgers, 2 chicken burgers and 1 large fries - still 5 minutes of parking time, then a bag is held in my window without comment; I look in (of course, from experience), complain about the missing fries and get a wordless shrug and nod. After another 5 minutes, still without saying a word, she brings a medium fry. I give up and drive home, where I realize that the chicken burgers are also cheeseburgers. Now I've finally had enough, never again, even if I have to take a detour.
C B . 2024-04-16
WEITERE KOMMENTARE IN Google
Waiting time in the morning - no one in front of me! - 20 minutes for 2 McMuffins. Catastrophe and never again!
Kerstin Eggenweiler . 2024-04-16
WEITERE KOMMENTARE IN Google
This branch is complete filth. I was there again after a few months and the food is still only offered for "out of the house". You get the food packed in bags and you can still eat it in the restaurant (What does the government say about that? 7% VAT instead of 19% VAT???). Order terminals are broken, the monitor at the pick-up counter is broken. The entrance door to the parking lot can only be opened from the inside, if you're lucky someone comes out or you walk around the building. The staff was totally overwhelmed. Some of the trash is piling up at the return station. Speaking of bags: avoiding or minimizing waste looks different!!!! This store has earned a -100 on a scale of 1 to 10, with the 10 being the highest.
Michael Haarmann . 2024-04-13
WEITERE KOMMENTARE IN Google
It took 30 minutes from ordering to delivery. I ordered chicken 9 nuggets, fries and a small hamburger. Plus, there weren't many people there considering how long it took. The PlantNuggets (which my girlfriend wanted) were empty and my chicken nuggets were mushy and not tasty. I've had much better experiences at other McDonald's branches. (Translated from English to German using Google Translate)
Henning Unstad . 2024-04-09
WEITERE KOMMENTARE IN Google
I had a sports bag as a coupon and redeemed it for McMenu. When the meal was paid for, I was told when I picked it up that they didn't have the bag :( Why is it even offered?
Theo . 2024-04-09
WEITERE KOMMENTARE IN Google
By far the only true winner of the slowest drive in in Kassel! Probably all of Hesse. My warmest congratulations! Unfortunately, one has the feeling that the staff is mostly confused and overwhelmed. I know - it's a McDonald's fast food restaurant. But it really isn't!
Felix W . 2024-04-08
WEITERE KOMMENTARE IN Google
Ordering takes too long, long waiting time, forgot Sprite so I missed my train. Not recommended in my opinion
LightgamerxD . 2024-04-08
WEITERE KOMMENTARE IN Google
Diese Zeiten sind an besonderen Tagen möglicherweise nicht ganz genau. Bitte fragen Sie immer im Restaurant nach
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