McDonald's in Illertissen

Initially there was a problem when redeeming a coupon, which suddenly cost €13.33 instead of €9.99 at the checkout. However, after a short discussion, this was adjusted appropriately and I was satisfied for the time being. However, when the burger came without cheese, this illusion quickly collapsed and I realized: this McDonald's branch is about as questionable as many others.

Biological parental control 😁😉👍 Fun aside, there are also creative pigs. Just leave it alone, either eat it or throw it in the trash can.

Waited 20 minutes for food Food was cold and disgusting Tables dirty and tasty

We were there on Saturday around 12:30 a.m. last week. The food is way too expensive and didn't taste like anything 😕 and the burgers and portions are getting smaller and smaller. That doesn't work at all. Waffles potatoes 🥔 portion size of a medium potato 4.29 euros. Use of goods? You should revise your prices again

Dirty, unfriendly, incredibly bad McDonalds

They always mark the order as ready for pickup, and they are just now starting to prepare it. They are just trying to manipulate the system to prove that they are quick to prepare. And it would be nice if they were a little kinder.

Tables and chairs were not clean

This McDonald's was newly renovated and was sparsely busy at the time of our visit.

I ordered a double cheeseburger that's probably been there for 20 minutes, it has nothing to do with a double chessburger, which is a shame. I've been sitting on the MC toilet for about 3 hours and I don't dare go out because the streets are definitely radioactive

So the breakfast there is really bad now... The pancakes were more like frisbees so dry and hard! Coffee not drinkable! Staff friendly and helpful

I ordered via the app, paid, didn't get it. Where's my money or my burgers? I asked, my order was searched for and deleted, money gone.

A McDonald's as we know it. 2 charging stations are available and nearby Tesla and Ionity Charger.

Much better than the UK! Lovely clean restaurant and fast table service. The coffee was lovely. The toilets were clean and tidy too.

Fast and friendly service, overall clean and tidy. We felt comfortable.

The stupidest colleagues in the house. There was almost no chocolate on the McSunde and when I asked her she said she won't add choko even if I pay extra. Definitely the worst McDonald's ever.

>Service very lazy, despite ordering a table you had to get your own stuff > Tables and seats full of crumbs > Fries were cold even though they were eaten immediately after the order was picked up

Quality leaves a lot to be desired...

MC Donalds like many. We got here just in time for the crowds. If you enter your number when ordering, it will be brought to your table. Service. Great food if you want to stop along the way. Daughter very happy with the schleig smurf from the happy meal. Toilet was not really clean when we were there. Coffee bar took a long time and many staff were busy with 1 customer.

Eat as usual at McD. Unfortunately, tables are mostly dirty, toilets are poor, no soap and brrr

Are completely overwhelmed with 2 double cheeseburgers without pickles, have been stuck in the drive for over 20 minutes... Never, ever again...

Great maccie! Easy to reach, just very busy!

We don't go here anymore because we always get the wrong food. The last time we finally insisted on a refund and returned all the food (chicken nuggets were packed instead of plant based nuggets.)

A very clean branch with very cheerful and motivated staff of Croatian origin. Everyone was very friendly and we got a delicious cappuccino with oat milk. Nice and hot! The toilets were also very clean. Especially when you consider how many people were there at lunchtime.

Pleasant place, enough parking spaces, but the employees often forget when you order something at the drive in, just 1-2 products, which is unfortunately a bit annoying when you always have to check that everything you paid for is there

Unfortunately, special requests (such as without tomatoes) and the menu is often not complete.

Oh well. Friendliness? Service? If you don't want to be served, you've come to the right place

Seriously sell you McPlant with a beef patty - when asked, there's not even an apology, what a juice shop!

The toilets were very dirty, a few hours after eating, stomach ache and diarrhea started. The employees were very rude.

McDonald's is simply not a full-fledged restaurant. Everything tastes the same

Large store with lots of seats.

Best McDonals ever - the coupon code was not redeemable and the senior employee made the product available for free as a promotional version. Customer service is really top!

There were a few problems with our order, but in the end it worked out.

Essen in üblicher McDonald-Qualität. Die Damen-Toiletten waren sehr schmutzig, keine Seife, keine Papierhandtücher. Und im Außenbereich, auch beim Kinderspielturm, roch es sehr streng nach Urin. Ärzend

One star is still too many. 8am in the morning and the toilets are dirty, empty of soap and towel paper. You order with the service at the table, then half is still missing and instead of an apology you are sent to two other colleagues until you finally get the rest of the order.

Unfriendly staff, contact with guests is avoided, coffee terrible! Worst visit to McDonalds.

Burgers thrown together carelessly, toilets not clean.

You shouldn't expect much from a fast food restaurant, but it's McDonalds, and it's a global name that should fit the global service, but the queues are long, the toilet is dirty and Fanta faucet and pipe have been cleaned not added. The children's playground on the street influenced the overall impression at least a little.

The food was relatively freshly prepared, the service was quite overwhelming and the ambience was typical McDonald's style. The ordering screens were besieged with crowds of people in queues, waiting time about 10 minutes. There is potential for improvement here.

Fries were freshly made at 2am and were delicious. Picking up was uncomplicated

IT WAS SO BAD I HATED THIS RESTAURANT! I will never go back to this restaurant because my whole family got the wrong orders and they took my fries when i asked them to give me the right order. I have never experienced this bad service

They gave us all the wrong specifications/modifications on 3 out of 4 burgers, and when fixing one of them they took the fries from the container, which we never got back.

Extremely full, check-in, food is simply put on the counter because the display doesn't show that many entries. No towels, no toilet paper. But ultimately the employees can't do anything about it. It's just way too crowded.

A little busy but friendly staff

I don't really like Mägges - but every Mägges is 2 kebab shops less.

Only 2 of the 4 ordering terminals work, eating takes 30 minutes and it's ugly here

There wasn't even a case where everything you ordered arrived. The most incompetent McDonald's in Germany. Really every time something is missing and you think: How incompetent can you be...?? McD: YES

Food was quite good, fries slightly cold. As a special gift there was also a used dinosaur plaster. Top service.

A typical McDonald's. The food always tastes the same. At least you could clean the toilets.

Fast service, reasonable prices This personal information is net and freundlich

Fast, clean, functional. You can order via the columns. I recommend the Mc App to use the vouchers.

Ordered Big Tasty twice without bacon and got it wrong twice, with bacon. Complained and didn't pay attention again. Then everything was thrown away. Service bad, work not clean Ketchup was also missing from the menu

Today we visited a fast food place and were immediately unpleasantly impressed by the service: they did not bring the wrap that was ordered, and they also added ketchup to the burger, although we marked not to put ketchup, after we asked to change it, they brought the same one, until the third time they brought one as it should, the time we were counting on was lost. I do not recommend

Looks promising, employees very cheeky. Tables are not cleaned, full of soap. Toilets are out of paper, disinfection is empty. Tablet disposal overfilled. I would have preferred to continue driving.

Typical McDonald's, food as per the Macca's menu. Use the kiosks, even for cafe Espresso coffee from the cafe was excellent!

Despite what felt like 1000 guests, our menu was ready quickly, freshly made and still hot, and the service was totally on the ball. Can only be recommended.

First we said we were missing 1 strawberry milkshake. After some discussion we got a milkshake, turned out to be chocolate. Flabby and icy. I asked for more straws as we had 5 drinks, but no you got 3. Then I didn't get my bacon burger but some disgusting Big Mac with lots of pickles so the burger tasted disgusting

I got sick and this is the second time something like this has happened. It definitely depends on the ingredients the staff uses. I ordered two happy meals for my children on the McDrive track, one with nuggets and the other with cheeseburgers. The cheeseburger was full of pepper or chili, an adult couldn't eat it, say a child. I also ordered a mcwrap and a burger. The mayo was no longer whole, you could see small oil stains Also full of pepper or God knows what hot ingredient I used A vinegary smell came out of the burger when I unpacked it I don't recommend it for driving or ordering anything.

It's just an MC. Unfortunately it was very busy that day and we had to wait longer. This shouldn't be a criticism of the staff... they were very hardworking. The MC was clean and had enough space.

Very clean McDonalds, food was brought to the table quickly

Typical for McD: something quick to eat at a reasonable price.

Every time you order from MC Drive, the order doesn't match what you receive. Either the wrong, incomplete. Mayo etc is often forgotten... after a number of orders you have to tell them. McDonald's doesn't care. In no other restaurant is this as extreme as it is here...

The dirty shop simply forgot my 2 curly fries. Only idiots work there

Located right on the highway, absolutely suitable for short stops. If you prefer low-salt food, this is the place to eat! Burgers fresh and hot, coffee surprisingly good.

The second star is because of the friendly staff... it's a disaster, I have to wait half an hour to be able to order what the children want because breakfast is served until 10:30... last time

Quick to prepare and super tasty

Typical MC, well located right on the highway, good for taking a break.

Fast, fresh and clean. Good team spirit through top management - would be happy to do it again Keep it up, dear Meckes team

All in all and good food for a fast food restaurant. The staff was very, very friendly and the toilets were extremely clean.

Food was halfway OK e.g. Cheeseburger with too much ketchup. In the rain the suns/umbrellas are simply turned around even though you are sitting under them and when you ask why the employees hardly speak German or English and can't give you an answer so personally I think other branches are better.

The toilet was clogged and dirty. The food tasted like we had been warmed up by the lecture. Not very friendly service.

It was very busy (end of holiday), but ordering via the app with delivery service to the table worked very quickly. A very friendly employee brought the food to the table and a careful employee constantly cleaned the table. Great staff, modern atmosphere and fast food.

Very nice McDonalds with good seating arrangement. Even though it was busy, we got our food very quickly and just as Mces is supposed to taste.

A very well maintained McDonald's

The employees can't count to 6. Instead of 6 chicken nuggets there were only 4 in the package, even though the number was correct on the package and on the bill. Unfortunately we only noticed this on the highway. The remaining burgers were counted correctly. However, you only had to count to 3.

Ordered 2 cappuccinos to take away. What was in it... 2 black coffees. Pretty blatant rip off...

Mega👌👌👌It was very tasty, super fast. The toilet was clean

The best McDonald's in the area. It's relatively quick and the food is always good. If you take something to go and even if you drive through the drive-thru, you will always get what you ordered. It has never ordered anything either. This is often not the case at other locations.

One of the poorly organized McDonald's branches. Employees speak little to no German (I'm a foreigner myself). What bothers me most is the view into the kitchen when I see that the employees aren't wearing gloves. They even pick up the cucumbers with their bare hands, I think they have tongs lying around. That's why it's getting more and more disgusting. I'm just coming for coffee.

Wow, what a great McDonald's. I have never seen such a beautiful, manageable and light-flooded restaurant before. Ordered like any other mcces, the service came to the table absolutely quickly with our order. The employee was really very friendly and had a smile on her face 👍 I thought it was really great, because I rarely see something like that when we stop at McDonald's. A great team and a great atmosphere. Congratulations and keep it up. I would stop again in a heartbeat if I'm near there 🙏👌🙏👌😊

Parking situation for anything larger than a car is a disaster! Right on the highway but motorhomes etc. are not thought of! There is a company opposite, lots of space... But the signs there threaten to tow away! Excellent!

Unfriendly staff, floor stuck and was dirty.

Every time there's something missing to throw up

From 1:00 a.m. onwards there is no more table service even though we ordered. I can't understand.

Unfortunately, the man at the ordering microphone was very difficult to understand because he mumbled broken German.

Ordered 6 pieces of nuggets with sauce at the drive in among many other things. At home found that the nuggets were missing, sauce was there. Paid order not received in full, outrageous!

Top service, they could see my disappointment on my face and immediately made up for the mistake :) top shop

MC Donald's made a good general impression. The food was appetizing and freshly served. Everything around was clean. All employees are courteous and friendly to their guests.

simply good coffee when you need to charge on the go

Only idiots work there, right? Can't manage to put a single apple turnover in the bag. We paid and when we got home we saw there wasn't any! Where can you find something like this: you pay for your goods and get nothing in return! It's unbelievable that you can only get something like this at McDonald's!! And without a receipt too!!!!! And at Mc Flurry we said chocolate and got another one too! This is pure nonsense!

Food was good. I found it annoying that the lady immediately typed the order as ready for pickup (I'm guessing time statistics). After I told her (the order was ready 4 minutes after it was ready for pickup), she turned around without saying a word and ran to her colleagues. I didn't want anything for it, but a sorry or something similar would have been appropriate. Note: I ordered fries once and netted potatoes once. They were both fries but I didn't feel like running back. :-)

You can always go to McDonalds 👍

Our “regular Mägges”: Overall, fast, tidy, complete and friendly. There are always exceptions. But here we are almost always satisfied. Compared to all other McDonalds, this one is actually a lot better! Absolute bonus: The friendliest McDonalds employee we have ever encountered works here. Super friendly and extremely professional, a huge compliment to the middle-aged man, German, ultra-friendly and an absolute “service person” (when you experience him you know who he means).

Easter Monday, the highway is packed and everyone passes the promising sign, the golden "M". It was correspondingly full, but the service was obviously used to this and was able to handle the rush very professionally. The food was very good until the end.

While I was filling up, our son (12) stood at the coffee counter for 10 minutes and was ignored by the employee. When I came back and asked why she didn't serve him or ignored him, I got no answer. “Please go to another checkout,” was the only response I got. Luckily another employee stepped in and served us... Extremely disrespectful treatment of children.

ATTENTION BUSINESS TRAVELERS: RIP-OFF IN THE PARKING LOT!!! Anyone who spends more than 2 hours in the restaurant will be asked to pay a parking fee of 40 euros. The term “quick service restaurant” is still very important here. Customers should go there quickly, leave their money quickly and leave quickly. Otherwise it will be expensive! In addition to the meal I bought, I also did some office work in the restaurant and stayed in the restaurant for more than 2 hours. Four weeks later I received a letter that my license plate number had been recorded and the maximum parking time had been exceeded (apparently there is a sign at the entrance that I hadn't seen, my mistake). I complained twice by email to the franchisee that I was only visiting the restaurant (including a bank statement as proof) and was not even answered. Instead, there was a reminder from the debt collection company, where the collection of money was mercilessly pursued. Apparently the word customer service is not known in this company. In my 30+ years of field service, I have never been treated this way as a buying restaurant customer. The franchisee Gerhard S. operates ten branches in Ulm and the surrounding area and is described in the media as a “local hero”. But he doesn't seem to be interested in his customers. Never again!

Food of the usual McDonald's 'quality'. Unfortunately with somewhat unscheduled employees; Most of the time the bulk order to take away is not complete.

Fast, friendly, and accommodating after I made a typo. Top staff

The coffee tastes like dishwashing water.

Incredibly unfriendly and snotty staff. Three of them could barely speak German. I will never go there again.

Without a doubt the best McDonald's in the area, it is always full but they have a great team that always gives the best to customers, even when they make a mistake they apologize and try to rectify it with a very good attitude, I wish other restaurants were like this, a real example for the Spanish McDonalds👌💚