McDonald's in Flensburg

Got a cup of coffee and it was the first one I've bought at McDonald's. Part lived up to my expectations 👍

Here you can still place your order in person, and the food is fresh and very hot. Thank you very much.

They don't have chili cheese, they only take cash, and there are no machines to order from. This McDonald's is from the Stone Age

Unfortunately, I had gastrointestinal problems all day after breakfast.

It's a shame I can't give zero stars. My son and I were there in the early evening. The store looked... There were leftover food and trash lying around everywhere. The employees were clearly overwhelmed, probably due to a staff shortage. The food was, as always, more bad than good. Truly unbelievable how dirty this store was.

⭐ "Service with a star - unfortunately, the wrong one!" Today I was treated to a masterclass in modern customer service at McDonald's. First, the employee chatted at length with his colleague in a foreign language (presumably about the state of the world or the weather in Flensburg), then he lovingly checked his Apple Watch and phone - after all, you don't want to miss any important TikTok notifications! Meanwhile, I stood there like an NPC in a video game, waiting to be activated. When it was finally my turn, I felt almost honored - after all, I had just witnessed firsthand how social media is more important than the paying customer in front of you. The tables looked like a children's birthday party had taken place there without adult supervision. But hey, at least the atmosphere was authentically 'fast food' - in and out quickly! One star for the fries, which were still edible despite everything. The rest was, unfortunately, a lesson in how NOT to do customer service. Too bad, McDonald's - there's definitely room for improvement. more!”

All you can taste is the oil the fries were fried in. There are no ordering screens. All sauces/dips cost extra.

Dude, such a dirty McDonald’s, especially on the outside, does that even still exist?

Far too few staff for far too many customers. The wait time is enormous. The food is cold. The store is extremely dirty.

What a store... The salesperson thinks he's the best... The salesperson can't even put together an order correctly... (Unfortunately, I only noticed this when I got home.) The taste is terrible... well, what do you expect, but for that price?

Worst McDonald's I've ever been to. If you like cold burgers and cold, soggy fries, this is the place for you. Not only is the messy and dirty dining area unappealing, but also the fact that the cashiers alternate between touching your money and your food. All the garbage trucks were full, so all the customers had to leave their trash at their seats...never again...

The service is so lackluster. There's not much demand, and yet every order is too much! Restrooms are only accessible with a code from the receipt, which was never handed out without asking!!! The stay gets worse by the minute.

In my opinion a bit expensive and dirty, otherwise quite okay

Today I went to McDonald's again for a long time and ordered two fish burgers. I should have left it alone. The burger roll was only warmed up briefly and was totally soggy, the remoulade didn't deserve the name, it was just mayonnaise with pieces of gherkin, and the fish was also completely soggy, I would have liked it to be a little crispier. No other side dish is really disappointing what this store has become, I'd rather make my own burgers at home and get more for my money. €3 per burger for cardboard buns, mayonnaise and soggy fish is really not worth the money. This really does get better. So I'm not coming back.

Various Mc D. has visited so far or the noble version “Golden Seagull”: This is a subterranean 10 on a scale of 1-6: - no ordering stations - Staff that is overwhelmed - Waiting time until you can place an order - Order not executed correctly

Very slow service. No automation, no queue numbers. Toilets not very clean.

Unfortunately really bad service. Waiting close to ten minutes for a burger, where a happymeal and a Big Mac menu were packed immediately. We told them that the happy meal had become cold during the wait, after which he stuck his hand into it, said he thought it was hot, and we got it again 🤢

Is that really a cheeseburger? Which costs €3 something So there are 4 shops in Flensburg and 1 of them is bearable

Cola is cola, plain water, they give you an order of fries, it tastes like it has been sitting for one week, I don’t advise anyone to come here

In the middle of the city, always worth a trip!

The selection of food is boring. Some problems with ordering the food when they forget something. I have tried other places that were somewhat better

Employees overwhelmed by four customers at the counter. The bottom bun of the Big Mac was stuck when taken out of the box...

Service was okay and the food was good too, thank God it was packaged separately and in the big bag when I got home I found that there was a hairpin from an employee in it, which I found very disgusting. MC Donald is also becoming more and more neglected inside, e.g. dirty tables, toilets and seats!! Hygiene is not observed here.

Simply terrible! Employees are incompetent, don't speak German and prepare the wrong food.

Underground! Was there last night at 6:00 p.m Very little going on - that should have worried me All ! Tables dirty Curly fries dripping with fat were not only put in the deep fryer once Burger had also completely collapsed and smelled unpleasant Leave everything behind and let's go!

We ordered two cheeseburgers, they were good. Good service, decent bathrooms.

It is the McDonald’s with the oldest location that I know of.

The food was like at any McDonald's. But the employees were very unmotivated and not really helpful, and instead of 9 nuggets I only got 6 nuggets. And the whole store was incredibly dirty even though there wasn't much going on that day. All in all very disappointing.

It's very cold here, the door is always open. It's not really comfortable. The dirtiest McDonald's I've ever seen, tables not clean, floor sticky, toilets...no words...we won't come here anymore. I'm surprised that the MC Donald hasn't been officially closed here yet!!!

The worst McD in all of Germany, even the one in Stade is better. Cold food, sticky floors, filthy tables. I didn't dare to use the toilet...

I've often experienced limp fries and burgers. Hence the McCafe today. Unfortunately there was no packaging and the cake for the original price of over 3 euros a piece was hard and certainly from at least before the weekend.

Old fashioned. No terminals to order. You would be much smarter. Then the employees who are usually at the checkouts can prepare things.

Just 4 words. Shut the hell up.

Every star is too many here! ! ! A McDonald's below the belt. We went here for dinner during the fall holidays. Dingy dirty shop, there are stickies everywhere. Not much going on, but you still have to clean the tables yourself. If you ask for a rag at the checkout, they look at you like you're from Mars. But the best thing are the toilets. You get a code for access. The locks at the entrance to the men's toilet have been torn out. The same goes for the toilet doors themselves. The others cannot be locked or cannot be opened at all. When my wife and daughter went into the women's bathroom, men came out. My daughter couldn't get the toilet door open from the inside; it has a knob on the inside and no handle. Where can you find something like that? My wife had to open the door from outside. This visit was unique and never again.

Not at all comparable to a McDonald's in Germany. Much cleaner and I don't even want to talk about the employees, otherwise people will assume something...

Worst McD experience ever, ice cold food, so cold it couldn't melt the cheese in the burger. The food was extremely bad and could not be eaten. Dirty tables. So we slipped without eating our food.

Very dingy. It's like being in a train station. Loud, busy and dirty.

This is a pretty big McDonalds. I think the oldest in Flensburg and the surrounding area. In summer you can get food from Große Straße. Without entering the restaurant. In terms of service and hygiene, this branch has unfortunately deteriorated significantly in recent years.

Uncomfortable, like at the train station, the toilet is accordingly, you can only use the toilet with a receipt, which you are not told in advance, NOT RECOMMENDED‼️‼️‼️

My fries were totally cold and soggy and I had to wait forever for my food, everything is totally dirty and disgusting, you almost don't want to touch the tables, the toilets are also very disgusting and I'm putting myself in a nice way! You can't redeem any rewards which is totally unnecessary, the staff has never heard anything about the customer being king, everyone is very, very unfriendly and totally overwhelmed the whole time! I won't go here anymore

It's really annoying that there haven't been any points here for years Do rewards for points work? Every other shop can do it, why not here? We have often experienced fries being served that were lying around for a long time and were super dry, not so appetizing!

Super nice people! One of the best McDonald's!

After a long time we ate at McDonnalds again on November 3rd, 2024. This concerns the branch in downtown Flensburg. It was first noticeable that a very hectic-looking employee at the cash register was struggling with the kitchen staff, who were working poorly and too slowly. When our food was ready after 10 minutes, the McChicken Classic was already cold, which, according to the employee, had been ready for a while. We gave it back and received (apparently the same one) with warmed up meat because the bun was still cold. Since we were in a hurry, we didn't want to give it back again.

The establishment had an unhygienic atmosphere, characterized by sticky floors and dirty tables. There were also long lines, and online ordering was not available. As a result, we left without placing an order.

A Profoundly Sentimental Review of McDonald’s Flensburg In the annals of my gastronomic experiences, the McDonald’s establishment in Flensburg occupies an unparalleled and indelible niche. It was within the hallowed confines of this culinary sanctuary that I partook in my inaugural McRib, an event that has since been etched into the very fabric of my epicurean memory. The McRib, with its succulent amalgamation of reconstituted pork, tangy barbecue sauce, and the subtle crunch of pickles and onions, transcended the realm of mere sustenance. It was an epiphany, a revelation of flavors that coalesced into a symphony of taste, unparalleled in its complexity and profundity. The ambiance of the Flensburg McDonald’s, with its meticulously maintained decor and the efficient yet unobtrusive service, provided the perfect backdrop for this momentous occasion. The establishment’s commitment to maintaining an atmosphere of cleanliness and orderliness further augmented the overall experience, rendering it not merely a meal, but a veritable feast for the senses. In retrospect, the McRib’s introduction into my culinary repertoire has bestowed upon the Flensburg McDonald’s an exalted status, one that is suffused with nostalgia and a deep-seated appreciation. It is a locus of both personal and gastronomic significance, a place where the ordinary act of dining was elevated to an extraordinary experience. Thus, McDonald’s Flensburg shall forever retain a cherished place in my heart, not merely as a purveyor of fast food, but as the site of a pivotal and transformative culinary milestone.

Overwhelmed staff. Long queues, not all cash registers open despite staff present. At some point I just left. It didn't harm your health

Worth a visit for a quick meal.

Disgustingly dirty and smelly place. No order taking machines. I can't rate the taste because we ran away from there

The restaurant we visited in week 41 was called “Zur Goldenen Möwe”. Blinded by the other culinary experiences in Flensburg, we were amazed at the low prices. In this restaurant, interpersonal relationships are still valued. Only the 15g patty seemed a little lean on the dry bun of the burger. The establishment seems to be a real insider tip, which you wouldn't have expected given its central location. Unfortunately, at this stop on our culinary voyage, the McSmart Menu didn't feel like a smart choice. But... In the end the duck gets fat.

A bit outdated branch with nice employees. The food was freshly prepared and the toilets were clean

We ordered there, firstly the wrong orders came and then the food tasted bad. I wouldn't recommend it

Nice shift managers, employees are generally nice, unfortunately they don't always understand what you say. Still a nice place to grab something quick to eat.

Just McDonald's. But here unfortunately with an island surcharge

I find the employees overwhelmed and not particularly friendly.

Very less personal on Sunday morning. And no self ordering displays

The fries were not edible at all, instead of carbonated water they gave me plain water and charged me 4.15 euros for the small bottle. The burger tasted a bit sour! Never again!!!!

Severe communication difficulties when taking orders at the checkout, unfriendly.

Well, the burger 🍔 tastes like everywhere else. But having a meal with your favorite person in Flensburg makes it special.

I've never experienced such a dirty McDonald's. The tables were dirty, sticky, full of leftover food. The floor was also sticky, there was a pool of sauce in front of the tray return station, which was not removed during my stay, unfortunately all the return stations were full and not emptied. The staff didn't understand me because they didn't speak German. The toilets (disgusting, super dirty, smelly) only have a code on them Receipt says to open.

Worst MC ever. To go to the toilet you have to buy something. That would be ok if the employees didn't all spontaneously run away. We stood at the empty counter for 10 minutes to get a soggy cheeseburger and fries. But the toilets were at least at rest stop level, dirty and smelly. Shame

The world's worst mc donalds those who work here laughed at Ingrid 🖕🏼🥲 plus the food was bad

Everything is wonderful, but you have to wait a long time.

Bought an iced latte today and after drinking half of it I started having severe stomach cramps, pain and later diarrhea. Food poisoning because you probably left the milk outside or something, at least I've been feeling bad for several hours now, thanks for that

This is a large McDonald's branch. From a culinary point of view, however, it remains classic fast food. You should say goodbye to culinary delights here. The location is large, spacious and clean. The service is nice and friendly. All in all a good McDonald's experience.

Sauladen. Even if there are few guests, the waiting time at the checkout is very long. McSmart menu...or something like that...on the one hand, no information about what costs extra...on the other hand, no German communication possible. McCheese completely cold. The other burger ok. Fries are halfway ok too. McCheese complained, then new OK. Why not like that? Otherwise it would probably take too long... Toilets open despite supposedly requiring code (according to signage). Waiting time for nothing (just as long as ordering food) because NO receipt was given when ordering without asking.

German speaking staff would definitely be helpful

Completely overwhelmed. As soon as there are more customers in the store, it takes a long time to get your food. That has nothing to do with “fast food” anymore. Sry, but I know it differently.

A bit rocky. One of the older McDonald's locations in FL. In terms of food... a McDonald's.

That used to be the best store, now it's really bad. Facility at the end, very dirty (sorry, I'm being serious), unfriendly conditions, strange customers. Not even order machines. What happened?

I'VE HAD ENOUGH! The service 👨🏿 looks at me like this ->😉🤨 <-. I find it extremely disrespectful to buy a hard .. burger 🍔 😑

Most places on the street do not offer gluten free food. MC, BK etc. do NOT have a gluten free burger. What about people with celiac disease? Can't they benefit from a good meal in these restaurants? That's inhuman. The meat is available in Finnish and gluten-free form. MC, BK osv de har IKKE gluten fri burger. Hva med folk med cøliaki? Can you please have a good time or this restaurant? He died umenneskelig.

Worst customer service ever, was referred to the store because I had work clothes from another store

We ordered takeaway and didn't get any sauces with either fries or the normal chicken nuggets because they were supposed to be veggie nuggets and you can't use points there either

The food is great but I was completely deducted for 1 chese burger and I didn't get any points. Not to be missed

Nicht gut, das 2 mal nach dem Essen dort erbrochen ihr solltet besser auf eure Produkte achten das ist nicht gut für den Magen

I just got the Mc Smart menu from the citizens without onions and cucumbers and I got two with onions and the woman at the checkout said "I had a few onions on there but I pretty much put them down" I look at the citizens and both were with a lot of onions. I don't recommend this McDonald's at all. You have to know

The worst McDonald's I know... MC Smart menu ordered and the employee simply didn't understand a word of German... completely unacceptable... the next employee was brought in, took the MC Smart menu order and asked everything twice , because he didn't listen to me at all..... got the menu.....totally cold and tastes like old deep fryer grease......the worst service and shop in the world....never again🤬

The burger was only lukewarm and the place was pretty grim even though there wasn't much going on

A Scotsman like everywhere else

Very clean and extremely friendly staff who spoke foreign languages, in our case it was Farsi/Persian.

The double (blanket) man (manger) is super unfriendly

Very unfriendly staff and vouchers cannot be accepted because then the cash register will probably crash, so that's extremely rude!!!

bad at English, could only speak German.

We were there on May 10th, 2024 and wanted to eat. - the toilets are completely closed. - it was not possible to redeem coupons. - There was no more packaging for the Happy Meal. - it was also very dirty overall. The tables and walls were smeared. - at least the employees were friendly

Nothing works here. No apps, no coupons. Queues are served randomly.

Unfortunately the fries were cold. The staff behind the counter was very nice. What was really hot were the burgers. A pity.

terrible facility. The service is bad. The menu was in disarray, the old menu was sold to other people. I didn't apologize!!!

Good service. Centrally located. Clean, even at rush hour. Thank you very much

This is by far the dirtiest McDonalds we have ever experienced. Under all hell. Employees grab Garnix because the entire squadron of foreigners is behind the counter. Burgers were either dry and old or tasted totally like old fat. You should close the store and send the health department over.

Stand at the checkout for 10 minutes to wait for the food you ordered. In between, 10 others are served. No napkins included. Forgot all the sauces.

The checkout staff and store manager were very friendly. Staff behind the counter snotty and unfriendly to guests. Just because they were in the restaurant 3 minutes too long. Important: change clothes before approaching guests. I wasn't affected, but I called the branch manager, who responded professionally and will speak to the employee. This can be done better

It's "cheap", but the store is rancid. There are homeless people everywhere and the tables are simply trashed. The floor btw. Also sticky

Very old fashioned shop. I don't know of any McDonald's that doesn't accept app orders, except this store. Employees seem perplexed. No coupon entry possible. Digitalization is still light years away here. A pity. That was the last time

The way people talk to customers and yell at their own employees when customers are there is not acceptable, they are also extremely unfriendly

Toilet password can be known with the purchase receipt.

Food totally overpriced, doesn't keep you full for long...Kids still love it...Toilets can only be used with one order...

I got 2 wrong burgers because the unfriendly cashier misheard. He then refused to bag my burgers because he had done everything right.

McDonald's is okay if you need something quick to eat, but otherwise not great. The shop is often crowded and noisy, which makes eating there not that relaxing. Although the selection is large, the quality of the products is not always top and the prices are not exactly cheap either. The staff is sometimes a bit stressed because there are no devices or screens for self-ordering. There's one more star only because of the convenience and because there are at least some tasty things. Overall, McDonald's is okay if you're hungry and need something quick, but for a really good meal I'd go somewhere else.

Sandro is the best employee <3 I haven't had such nice service in a long time

It was awful. Tables were dirty and oily, cheesecake was dry and I think, standing on the showcase for 2-3 days. It was the worste Mc Donald’s ever. 1/5