McDonald's in Flensburg

No vegetarian burger available, no table service.

The worst thing I can do is improve hygiene?

Almost every McDonald's is the same, just like this one, the only thing that changes is cleanliness and the people who work there, but all in all it's ok here

Things have gotten really bad since the renovation. New operator? Endless wait times and dry residents.

Unfortunately, three cheeseburgers (€7.50) were left out of an eight-item order at the McDonald's Drive-Thru, which is 27% of the total order. Since I paid online, I assumed they would easily refund me. So I called and explained the situation to the manager. He told me I had to come in if I wanted the money, or he could give me a credit for my next visit. If I wanted the money refunded, I would have to contact McDonald's headquarters. I didn't get the impression that the manager took the problem seriously and simply wanted to brush me off. I think driving 15 minutes there and 15 minutes back is ridiculous, so I sent an email to headquarters that same evening, and surprise, surprise: The store is responsible for this, not the head office. This nonsense has been going on for a week now. I have the impression that the process is being deliberately made complicated so that people will give in and give them their money. A manager should, of course, know that the store itself has to initiate the refund if it's a franchise. I suspect that the process is intentionally made difficult. Absolutely outrageous.

The food was super fresh and hot. The service was friendly and fast. The music in the place was horrible and way too loud. We grabbed a jacket and ate on the terrace.

Received the wrong order again. This time I ordered the new McFlurry and got the regular one with chocolate sauce. Apparently they're not very good at "bulk orders," in this case, two McFlurrys.

A lot was forgotten when ordering!!!!

We were there on a Sunday afternoon and were very disappointed. It no longer reflects the original idea of ​​a family and children's restaurant... There's no slide, no balloons, and it's not really child-friendly in any other way. The family restroom is broken, but there's no sign to indicate this. The staff tries hard, but unfortunately, they don't speak German. Cleanliness leaves a lot to be desired. There's no paper or soap in the restrooms. The food itself, however, was nothing to complain about.

The two order lanes are a bit confusing, but the service and quality are good. It's conveniently located on a main road. It's often used by students, so it can be busy and there may be waiting times.

I won't come here again, maybe to pee.

I waited a full 20 minutes for a Big Mac, which made me lose my appetite. I ordered a free cheeseburger with my Big Mac and heard someone say, "Take your time with the free meat." That's a disgrace. They should replace the workers.

So, there were some problems with the order. We waited a total of about 30 minutes, and then it turned out that our order hadn't been processed. Whether it was due to a technical glitch or something else, it doesn't matter. What I would particularly like to emphasize here is the absolutely professional behavior of the store manager. He addressed the issue, acted immediately, and not only delivered the food (fresh) to us promptly, but also let us choose a few things as an apology. And since we were there with our children, the obvious choice was bubble tea ice cream. And because my little daughter loved it so much, they gave her lots more. But: all communication, whether with the manager or the employees, was professional and super friendly in every situation. I've never experienced anything quite like that. Thanks to the team 👍👍

One star is too many. The wait is ridiculously long, and no one seems to care about the customers.

On our way to Denmark, we chose this place to satisfy our hunger as quickly as possible. We were expecting typical McDonald's fast food, nothing special. Unfortunately, it wasn't particularly fast, as the person who ordered first had to wait the longest while the others' food slowly cooled to room temperature. We watched as another customer sipped their tea and several more orders came in and quickly went out. Finally, the moment arrived; it was like winning the lottery when the long-awaited number appeared on the screen. We quickly rushed to our carts with our cardboard bags. And, as is the way with the lottery, there were surprises. The Sprite we were hoping for turned out to be water, and unfortunately, the bacon wasn't included this time either. Given the high stakes, we didn't let that get to us and tried our luck again. We ordered Sprite instead of water. The drink was promptly poured again. This time, it contained watermelon. At least it tasted a little better than water. Since we had to move on, we left this very sobering experience behind and decided to forgo gambling altogether.

McDonald's isn't what it used to be. The burgers seem to get smaller and smaller every year.

We ordered several Egg McMuffins, but all of them came with bacon. 👎🏽

Had breakfast today, August 14, 2025. The staff was friendly and great.

Best service I've ever experienced at Mekkes.

One of the best McDonald's since the remodel. The staff is also very friendly.

Easy access, parking available. Great drive.

Everything's been redone. Two drive-thru locations and eight ordering kiosks inside. McCafe is also there.

€3.00 for a McFlurry, and then you get less than half the price.

The staff was so disorganized. Orders that belonged to no one. Parts of the orders were forgotten. They called out the wrong numbers. They had virtually no idea what to do... but the atmosphere was good.

We were there with the whole family. My drink was forgotten with my meal, and the pineapple tortilla was completely forgotten. I got it at the counter without any problems, but they could have checked everything more thoroughly after placing it on the tray to be delivered to our table. The staff were very friendly, though.

Generally, we've always been satisfied and happy here (except for the annoying parking lot - having to pull out of the drive-thru), but we were irritated on our last visit. My husband waited for me because I needed to use the restroom, and the plan was to order when I returned. However, he was asked to leave the restaurant because he hadn't ordered yet. We then left because we felt like we were being kicked out, even though we still wanted to order. In the future, this will probably remain our McDonald's of choice due to its location, and I hope we'll feel more comfortable and welcome again.

Although the service was very fast and the food was delicious, I find the prices for the set meals ridiculous. You pay a high price, but the portions are so small that they don't fill you up. The value for money here is disappointing. I'd rather go somewhere else where I can stay full for longer for less money.

I've been there three times, and three times something was missing. One time it was a party, the other two it was two full burgers, and a shake instead of a vanilla one was strawberry. They're accommodating and can rectify the problem right away, but I still don't want to go back every time something's missing.

McDonalds is ok, but there are not that many parking spaces, almost all were occupied, found one but it is so crowded.

The wait was extremely long; I've never had to wait so long for food at McDonald's before. Totally uncoordinated, the employees completely clueless. We checked the bags countless times to make sure everything was in them, and then something was still missing.

Waiting over 30 minutes for a simple coffee! Absolutely unacceptable!

One of my favorite MC Donalds branches

McDonald’s as you know it: burgers and fries of the usual quality, fast service and clean restrooms – ideal for a quick break on the go.

I ordered through Lieferando, and after about 30 minutes, McDonald's canceled the order. Great, no one needs that.

I paid 3.99€ for this, what a cheek

Bad staff! I ordered a McDonald's and received a cup that wasn't even half full. When I asked if it could be made regular-sized, they just nodded, and after a short wait, I got it back. It just had a few more toppings. That was enough for me, and I'm now filing a complaint with McDonald's through the official complaint process! A disgraceful situation :(

Extremely bad food, low quality.

Worst parking lot in the world. You can't turn around.

NO No service Coke dead from the start, changed 3 times and still no improvement

finally breakfast buffet. no one was on the way From Norway all the way down your

Today we visited your McDonald’s location and bought some food for our family. My mother and I only ordered frappes, as we weren’t very hungry, while the children had some food. About an hour after drinking the frappe, both my mother and I began to feel extremely unwell. We experienced severe vomiting and diarrhea. Personally, I have never in my life had such intense and sudden diarrhea like I did after drinking that frappe. I have no doubt that something was wrong with the frappe we were served. The symptoms came on so quickly and were so extreme that it could not have been a coincidence. It was a truly horrible experience. I strongly urge you to investigate this matter seriously and check the quality and storage of the frappes served at your restaurant today. I hope you take this complaint seriously, as this should never happen to anyone.🤢🤢

Wrong order. Missing and wrong size of drink. Too long queue to sort it out

Yes. Finally, there were good warm fries

We celebrated our son's birthday today at McDonald's on Friedenshügel – and we couldn't have asked for a better place. Yasmin and her colleague went to great lengths to make the space festive and inviting. Despite a bit of chaos ordering for 12 children (all with their own requests!), the team remained friendly, helpful, and patient throughout. We've been coming here regularly for over 7 years – and for good reason. P.S. Yasmin definitely deserves a promotion! 💛

First of all, the late opening time of 2:30 is a plus point. Ordering 20-piece chicken nuggets and only getting one sauce, even though the menu lists two and the staff verbally announced that they would only get one, is an absolute disgrace!

Would you recommend McDonald's? Sure, if you're in a hurry and there's nothing else nearby. The coffee is good and the restrooms are usually clean, albeit cramped.

Typical McDonald's. Conveniently located, but not necessarily an option for outdoor seating. Always a good place for a quick meal between meals.

Small McDonald's with a drive-thru. Moderate wait time, everything is freshly prepared, and the staff is friendly. There's a small parking lot outside, but it's sufficient, as many people use the drive-thru.

We ordered from the drive-thru. This drive-thru has two lanes. The second one isn't properly marked, and some people thought it was the exit lane. We almost got into a fight with the people because they wouldn't turn around and insisted we keep driving and let them out. As a result, we had to park on the street, walk into the McDonald's, and wait in line at the counter. A complete failure.

Cold fries, cold burgers, no toys inside the Happy Meal. So for us, it was our last time here.

As has often been the case, paid articles were missing. All you have to do is check a simple list...

We've been to quite a few McDonald's branches (who hasn't? 😜), but I have to honestly say: this is by far the cleanest branch (yes, even the restrooms!) and the one with the friendliest employees I've ever been to! So sweet, friendly, and accommodating, both the employees and the manager. 🩷 We'll be happy to come back here!

Too expensive...even with coupons. And if you always have to dig through them beforehand, it just ends up limiting the selection and wasting your time in the app instead of in the store.

According to the opening hours, it's open until 3:00 a.m., but it's already completely closed at 2:30 a.m. I wholeheartedly envy the employees their time off, but then the opening hours change! There's nothing more annoying than standing in front of a closed door at that time...

The food lived up to expectations and was OK. The coffee was also good, as expected. But the wait for two small burgers was definitely too long. Edit 02.06.25: Waited forever again for two cheeseburgers. Another star lost.

As you would expect from McDonalds. Fresh food, prompt service. Gladly again.

A newly remodeled, modern McDonald's Delicious food Fast and friendly service 👍

The shop doesn't look finished after the renovation, and it's absolutely uncomfortable inside. The staff prepares the food with as much care as ever, and my food usually looks more like an experiment. No gloves in the kitchen. And the seating is more uncomfortable than the floor.

Very nice staff, delicious food 👍

Ordered through Lieferando. Not only did the food arrive completely cold, but they also left the order with another neighbor. Despite calling me to find out which floor I live on (my name is also on the doorbell), the employee must have misunderstood it. I only received my order through my lovely neighbors. After calling McDonald's, they just treated me like a idiot.

I ordered five items at the drive-thru and only unpacked four at home...that's all there was. Of course, the apple turnover for my daughter was missing, as that was all she wanted. Normally, I would have said, "Shit, that happens," but five employees (+2, I assumed) aren't capable of packing a bag with five items. Of course, it's my own fault; I should have checked. I can't fathom that in this day and age; there are so many ways to rule something out...keep it up 💪

I ordered from you specifically because of the McDonald's glasses promotion on Uber Eats. Of course, no glasses were delivered, even though the menu images had been changed to include glasses because of the promotion. False advertising. The McDonald's app even showed it with glasses. A complete rip-off. The food was also pretty bad. Of course, everything was cold. The fries were soft and barely cooked. The burgers were okay, but nothing more. All that for over €23...

Recommended stopover locations for a road trip

We ordered at the drive-thru 20 minutes ago and we were missing a cheeseburger and instead of a Mc Wrap honey mustard I got a plain Mc wrap chicken, the same thing every time

Very nice employees! Everything is super clean and someone is always making it even cleaner. The food is very good! No soggy fries, burgers warm, all the sauces are included straight away 😅... There's nothing to complain about. While I was eating there, a young girl with a dog came in and asked for water for the dog. Got it immediately for free.

Top McDonald's. I'm here regularly. Ambiance, service and quality are excellent.

Service quality is poor and guests are not told the truth when complaining We've always been happy when we've been to FL and stopped by here, but after the renovation the ambience seems cold and sometimes you feel like you should leave the store quickly... But the service attitude of the employees and supervisors is also a catastrophe. Today we ordered a large café and a large latte macchiato, so we went to the Mac Café counter and ordered there. Unfortunately, the café was not prepared for us from the portafilter machine in the Mac Café but elsewhere. When I complained about this, they said it was the same machine. I couldn't believe it and had the machine shown to me; of course it wasn't a portafilter machine. I then asked for his supervisor, he started with the same story, but when I pointed out that it wasn't a portafilter machine, his story changed. After all, it's the same basic material... I didn't ask why they even had a portafilter machine... I then asked how I should order correctly. His answer was that even if I order at the Mac Café checkout, I have to point out that I actually want the café with the Mac Café equipment (portafilter). Of course, it is also clear that preparation with a portafilter machine is more complex... But it was no problem to carry out my order correctly, after a short wait my wife received her latte macchiato and I received something that I had not ordered, at least not a Café Grande, there was milk and other things in it. Extremely weak picture, if a customer has already complained about that too or maybe just because of the complaint, I can't say. I got my money back and we left. But I will also ask the McDonald's headquarters whether it is company policy that when orders are placed directly at the Mac Café checkout, they really have to point out that the Café Grande should come from the portafilter machine. It's kind of illogical to me but maybe really necessary... Unfortunately I couldn't enjoy the café today, otherwise that's the only reason for me to go to a Mac Café, because Café Grande is usually very good there.

I ordered takeaway food from the store today and trusted that everything would be there. At home we noticed that the two cheeseburgers from the McSmart menu were missing and my McChicken was also missing the extra bacon.

Thank you for forgetting half and the other half was added with hair Really delicious

Very nice and charming staff! Especially Per very friendly! Can only be recommended!

Worst Mäkkes in a long time. We had curly fries, fries and 2 Royal TS. The burgers were at most lukewarm and the buns tasted sticky. The fried ones were warm but totally soggy. Unfortunately we had takeaway and were already on the way to DK, otherwise I would have turned around and complained about this disaster on site

We were there for a month because the staff were completely overwhelmed in the mcdrive, I ordered using the order code and when I checked I noticed that something was missing, well then we wanted to eat and then we found that even the sauces had been forgotten 6 times of mayonnaise 4 times of ketchup Thank God we weren't far away then we had to wait 10 minutes and then they gave me 1 time of mayonnaise and 1 time of ketchup I felt completely taken aback and then I just went and tried it again see how it works then the food was good and warm as always

It was recently closed for three weeks for renovations, and apart from a second lane for the McDrive counter, they were hoping for a little more. McDonald's used to be colorful, everything was somewhat Ronald McDonald's-like with a slide, and it was totally family-friendly. Now it looks like a bunker in a correctional facility, not necessarily inviting. Otherwise, the food is all the chemistry stuff Tuesday is exactly the same quality as always. I don't want to hate either, after all, you're there every now and then. But everything could look a little friendlier and not like a galley at a NATO exercise

Super nice staff and now a bit more child-friendly after the redesign 👍

What can I say: A well-stocked McDonald's...happily and anytime I'm there.

When you eat in a "restaurant" and everything is colder than the cola that has sooooooo much ice in it, I think that's pretty outrageous for the prices... Definitely the last time for me!

Things forget a drink and the caramel sauce doesn't work at all

Our family (10 people) travels to Denmark several times every year. We always stop at this McDonalds as a tradition and loved the seating areas. There was recently a renovation. Customers are now clearly made to feel that they should leave quickly again. (Not the service, that's good). The atmosphere seems cold, the seats no longer have any cushions and the benches barely fit 2 adults. The side walls are partly plywood panels and it looks unfinished. Unfortunately, the cozy seating areas are gone. In the toilets you feel like you're in prison because the walls are just concrete walls. I don't understand how anyone could approve of the architect's ideas. Really a shame.

Price-performance ratio is simply no longer right. The medium fries e.g. The portion size is smaller than the small portion before. This runs through the entire map. Really a shame. Update, today we were there again (Flensburg) after the reopening and renovation. One meal was hot, but the other was just lukewarm. The service at the table left a lot to be desired. Friendly is something different.

After the renovation, disaster. The ambience is like a large hall that is still under renovation. The walls are clad in OSB board style... some of the sockets are missing and the cables stick out of the wall... (be careful with children) Mc Cafe drinks were only available in paper cups and apparently the ice cube machine was broken. The staff was extremely annoyed and bitchy... The branch just sucks

Freshly remodeled - terrible! There are only cots and beer benches here. Total disaster!

What kind of ugly conversion is that?? Looks like shit. I don't feel like eating there anymore.

24h is just great for me/us. The team is always in a great mood and super friendly. The food and drinks are always hot and fresh. The statement applies to my/our visits between 3 and 5 a.m. New now with two drive-through counters and two operator parking spaces.

The shop closes at 3 a.m. but they stop serving you at 2:45 a.m 2:45 Arrive at the window because according to the sign the intercom is not working but there is no one to be seen 2:50 still no one to be seen so I honk but no reaction to that either 2:55 the shift manager runs into the office and looks at me, but doesn't react. Shortly afterwards, two employees stand at the office door with nuggets in their hands, which they gradually shove into their mouths, but there is no reaction, so at 3 o'clock I drove off again without any reaction at all except for a look and nuggets in the mouth from employees

Why does it say open on the internet and it's not open!!!!. Sunday 12.35 p.m

Is it so difficult to adjust the opening times correctly in Google if the McDonald's is closed due to construction work? Got there for free...

They are closed!! As of: February 28, 2024 10:30 p.m

Great, that's how fast food works - some MC can learn something from that👍👍👍 Food delivered super quickly, staff totally friendly, clean tables and clean sanitary facilities. Great, keep it up...

An employee checks the whole time that everyone is happy and there is constant cleaning, which I really liked (for a McDonalds).

Serve fresh and hot food for less than 15 euros and the two of you will be well fed. The store was very clean and the staff was friendly

Super quick meal. People even ask if everything is good, never experienced before. You will be helped with clearing away. Great service! We come from Hamburg and don't know such courteous behavior from any branch there. Gladly again!

The McDonalds has recently deteriorated in terms of quality and service, but this is not the case every time you visit, you can be unlucky... The drive-in is practical. But there are also good and bad experiences when eating in the restaurant, the parking spaces are right outside the door. The employees are mostly friendly.

Solid McDonald’s restaurant with friendly staff.

First we were brought the wrong burger, cold food, Wrong sauces, Wait a long time, Café instead of milkshake, Ice cubes in the drink even though we canceled it, And wrong topings in MC Flurry. And then iced tea was poured over our laps without apology. And it was denied by the employees even though we showed an invoice. Never had such bad service!!!

The only thing that's really good is mc rib - quarter pounder cheese and apple turnover

Unfortunately the food was cold. Well, after it was rebuilt it was at least lukewarm. I'm actually used to better things from mc.

Fast food, not something you experience as an overwhelmingly amazing experience, but it's ok, although it's about to expensive for what you get

The first burger was a disaster! First of all, the meat from the first cheeseburger was completely dry and the fries were soggy. First cheeseburger then went back. The second one was freshly made, but unfortunately it didn't taste much better except for the fact that the burger was warm.

Food was ready quickly and very tasty. It was beautifully decorated.

Pommis could be in the fryer a little longer but are the perfect base for a relaxed, fun group meal.