Basierend auf 3.097 Bewertungen gefunden auf 2 Websites
Basierend auf 3.097 Bewertungen gefunden auf 2 Websites
Nº 6489 unter 7394 unter Berlin
Nº 144 von 260 Fast-Food-Restaurant unter Berlin
Stellungnahmen
I received my food after over an hour. Nobody available by phone. The journey is 10 minutes. There is no reason why it takes over an hour. Bad service. Then leave it with delivery service.
Antonia Nagel . 2025-02-26
WEITERE KOMMENTARE IN Google
I received the wrong burger. Of course, since I had the food to take away, I didn't realize this until later. I had checked the number, now you have to unpack everything to see if it is the right one. Annoying
Uta Murrmann . 2025-02-25
WEITERE KOMMENTARE IN Google
Today (05.08.24) we went there again. I only post my experiences if I have visited the store several times. Everything is very dirty: tables, chairs and even walls. Today I kindly showed the manager what the store looks like. He didn't even apologize, didn't want to say his name and was incredibly rude. The staff is also very unfriendly. The walls of the store inside are covered in grease stains. The floors of many tables were dirty. Toilet was messy, dirty. We were very disgusted. McDonalds shows its true colors with this store. What a disappointment.
G. N. . 2025-02-25
WEITERE KOMMENTARE IN Google
Good branch. Everyone is friendly and accommodating, even when it is stressful and busy.
Ronny P. . 2025-02-25
WEITERE KOMMENTARE IN Google
We came specifically for the Pokémon cards. Ordered two Happy Meals and there were no Pokémon cards. Not even when asked. :(
Vanessa . 2025-02-23
WEITERE KOMMENTARE IN Google
The food was quick, of course it was McDonald's flavor and the atmosphere was quiet 👍
Mario Wiener . 2025-02-20
WEITERE KOMMENTARE IN Google
Rubbish, dirty, bad food and expensive prices! great concept. If you go, it's your own fault.
Carl Schö . 2025-02-12
WEITERE KOMMENTARE IN Google
Pretty shop! Unfortunately a bit expensive but I always enjoy going there!!
Jonas . 2025-02-12
WEITERE KOMMENTARE IN Google
We met there for a children's birthday party. The whole thing took 2 hours 20 minutes, I now have mail from Parkdepot. Because I exceeded the maximum parking time of 1 hour 30 minutes, I now have to pay a fine of EUR 25. The lousy scoundrels...
Toto Blaubär . 2025-02-11
WEITERE KOMMENTARE IN Google
It's early Sunday evening and we want to go to McDonald's with the children back from our destination. The children are looking forward to it, and not just because of the toys in the Happy Meal. There is also a small climbing course there. We eat there in a relaxed manner, the children run around and the adults drink a cup of coffee and maybe eat a piece of cake. Back home. It was a beautiful day... Until 2 weeks later a letter arrived at the house with a fine of €25 for exceeding the parking time. People have already gotten used to parking space management in supermarkets, but I honestly find it a disgrace that this is now becoming the norm in fast food restaurants.
Chantal Dorzok . 2025-02-07
WEITERE KOMMENTARE IN Google
We now avoid McDonald's because it's simply a disgrace what you get for your money in an assembled manner. The meat patti is only half as thick. Sauce is barely noticeable. And don't even start with the poor service in many branches. The Big Rösti was really tasty and used to be worth an exception, but even this burger is now a stunted mess...
Läuszippel . 2025-02-01
WEITERE KOMMENTARE IN Google
Hands down the best McDonald’s in Europe
Ulaş Akyıldız . 2025-02-01
WEITERE KOMMENTARE IN Google
It was our favorite McDonald's for years, unfortunately the branch is totally filthy! When I asked for a cloth to wipe the table, I was just looked at stupidly! We told the employee outside the door that it was too dirty… what a shame!
Else jez . 2025-01-29
WEITERE KOMMENTARE IN Google
German-speaking staff would be recommended, but otherwise great work! Fast and warm food, I speak 5 languages so no problem when ordering. No offense intended
Jean Maggio . 2025-01-23
WEITERE KOMMENTARE IN Google
Since when are there no longer straws with your drink at the dive??? Even when I asked, I didn't get it. The end of the story was that I had left my Fanta in the car afterwards because the lid wasn't on properly either. You pay a lot of money and then you save at straws??? So sorry, but I find that a disgrace!
Franzi Spiller (Sonnenschein) . 2025-01-22
WEITERE KOMMENTARE IN Google
Very quick preparation, hardly any waiting time even though the shop was full. Very well organized & also good implementation of the given food
Timm Hornig . 2025-01-16
WEITERE KOMMENTARE IN Google
Please set the delivery radius to 6km as before!!!
Icksboxer . 2025-01-09
WEITERE KOMMENTARE IN Google
by far the most bad ugly mc donalds I had in my life. Look at the area there and the location. look at the experience you have there. I mean either do food with passion or please just go away. This is abuse to the food and capitalism
Tim Susa . 2025-01-07
WEITERE KOMMENTARE IN Google
Since only guest workers work here, the shop is just dirty, not a clean table, not to mention the kitchen. Where is this supposed to lead?
Enrico Kruber . 2025-01-04
WEITERE KOMMENTARE IN Google
Not a highlight MCD, but I don't expect much from them in general. We were just eating there, my fries were tiny, cold and unsalted. To top it off, my friend was served a BITE hamburger - we've never seen anything like that before and when he tried to complain about it, he was insulted badly by two employees and threatened with being banned from the house. Completely unprofessional and wrong reaction from system gas streams who apparently did their job incorrectly. One of the employees shouted insultingly loudly after us as we left the store with our child. Never again.
Vickie VonFreedrinkshain . 2025-01-04
WEITERE KOMMENTARE IN Google
Going to McDonald's and complaining about filth...How ironic
Chris Crime . 2024-12-31
WEITERE KOMMENTARE IN Google
Ordering was difficult because the staff didn't speak enough German, the cash register was broken, the display showed a different order and an incorrect amount... Tables, entrance and floor extremely dirty, all garbage containers overflowing, food lukewarm and burgers insufficiently topped (onions and cucumbers missing). This branch is not recommended under any circumstances. 👎
Petra Mewis . 2024-12-26
WEITERE KOMMENTARE IN Google
If you like McDonald's, you can eat here. 😋
Dewitt Beroliner . 2024-12-21
WEITERE KOMMENTARE IN Google
Child's rating (5 years): "The toilet wasn't so clean and comfortable, can you please make it cleaner!"
Michaela Neumann . 2024-12-16
WEITERE KOMMENTARE IN Google
I love onions, thanks for the two cheeseburgers!
anna thiem . 2024-12-11
WEITERE KOMMENTARE IN Google
Disgraceful manager. Completely overwhelmed at peak times and waiting times of 20 minutes. Some of the staff were unfriendly or bored.
Florian Herzberg . 2024-12-08
WEITERE KOMMENTARE IN Google
Rarely seen such a dirty and poorly organized McDonald's. 20 people in the kitchen, nothing is working. The German super shift manager gives orders in English and actually feels called upon to be the governing mayor. The shop looks like a mess even though there are enough people there. Never again
André Zimmermann . 2024-12-07
WEITERE KOMMENTARE IN Google
Very nice staff, not a long wait and it was clean too. The offers have gotten better.
Veronika Urban . 2024-12-05
WEITERE KOMMENTARE IN Google
I had an order delivered to me today via Wolt. Among other things, 2 double cheeseburgers Both burgers each had a raw patty in between. I am considering suing you because it is harmful to your health. Besides, if it had been on one, it would have been bad, but on both burgers🤮🤮🤮🤮
Tanja Brosowski . 2024-12-02
WEITERE KOMMENTARE IN Google
After unpacking the order, I was shocked to see that one of the patties in the double CheeseBurger was completely raw!!! Danger to life in my eyes under no circumstances ordering or going out to eat, I've tried adding a photo several times, Google flags it straight away... trust me you don't want to eat that.
Kein Name . 2024-12-02
WEITERE KOMMENTARE IN Google
It was ok, not the best diet but if there is no alternative, that's a solution 😀 that's why only four stars.
Speedfree . 2024-12-01
WEITERE KOMMENTARE IN Google
Very unfriendly staff. Very dirty tables.
oli 004 . 2024-11-29
WEITERE KOMMENTARE IN Google
In all other McDonald's I have been able to pay with my Edenred card. Just not with that one. And paying by card there is more bad than good
Max Murcks . 2024-11-26
WEITERE KOMMENTARE IN Google
You think you've experienced shit? I ordered BonAqua and got Adello!
Lukas Ani . 2024-11-23
WEITERE KOMMENTARE IN Google
I like to order online in advance. Is prepared quickly and reliably. Friendly staff
daniela schulze . 2024-11-20
WEITERE KOMMENTARE IN Google
Looks great from the outside but inside it's not so great. We had two MC Ribs and a Big Mac. The Mac was OK but the MC ribs had very little onions and a totally watered down sauce (very little of that too). It didn't taste nearly as good as we know it. Even when we complained about the lack of sauce, there was hardly any visible change. Especially since the sales staff was very unfriendly. When I was told that I wanted to complain, I was told...well then they'll do it... Yes.!!! If you don't feel like working, you should stay at home. Service desert Germany
family linde . 2024-11-16
WEITERE KOMMENTARE IN Google
Something was missing from the order, unfortunately I was at work otherwise I would go there. Nobody answered the phone either, so €6 was thrown away, and the fries were also very, very cold.
Bilal Sargin . 2024-11-10
WEITERE KOMMENTARE IN Google
ich mag micdonalds weil es gehbt veil essen hier hahahahaha
،،، : . 2024-11-10
WEITERE KOMMENTARE IN Google
Mac drive send us to order inside of a building after 40 minute waiting in line, you can’t just order in window.
M . 2024-11-10
WEITERE KOMMENTARE IN Google
Every time you order from Mcdonalds online the citizens are missing, drinks are sometimes missing and when you take them there it is not recognized.
Vanessa Hufe . 2024-11-05
WEITERE KOMMENTARE IN Google
I have ordered from this one filial couple times and most of them toy from HappyMeal was missing. And in such orders toy is more important to kids than food itself.
Andrii Ivanyshyn . 2024-10-25
WEITERE KOMMENTARE IN Google
My son ordered with his friends yesterday on October 18th, 2024 and was disgusted to discover at home that there was a MADE next to the burger. All the buddies immediately threw up. Shame on you, your hygiene leaves a lot to be desired!!!!
Marion Gärtner . 2024-10-19
WEITERE KOMMENTARE IN Google
The burgers were so dry, I was glad I had ketchup at home! Sorry, but the hint of a slice of cucumber just isn't enough. Too bad about the money.
Babs Kraatz . 2024-10-18
WEITERE KOMMENTARE IN Google
Great branch, nice employees, fast service and processing and salad quite fresh
Isa K . 2024-10-16
WEITERE KOMMENTARE IN Google
It's unclear to me why I wasn't allowed to get two extra straws. "It's forbidden" was the answer. Okay, okay
tanja s . 2024-10-12
WEITERE KOMMENTARE IN Google
I used the drive switch. Unfortunately, around 8:45 p.m. there were no more milkshakes available to order. Unfortunately the fries were cold and sticky, well and the burgers were so-so. Unfortunately, the meal was not enjoyable.
Andre Löscher . 2024-10-04
WEITERE KOMMENTARE IN Google
I recommend a visit to McDonald's for those who don't care about hospitality. A question about another cash register ended in “go if you don’t like it”. Unfortunately, the seemingly overwhelmed manager is unable to catch the customer (my two children and me). Culturally, there is still a big discrepancy in the understanding of the idea of service. Too bad.
Gregor Willenberg . 2024-10-03
WEITERE KOMMENTARE IN Google
Very unfriendly, there is also a lack of time when ordering. So almost always Can hardly speak German without meaning it racist or had already eaten a burger in the finale, at least that's how it looked. Children are also permanently missing toys
Yves Cebula . 2024-09-25
WEITERE KOMMENTARE IN Google
Always busy here, but quick and friendly. There is a climbing frame for children and the Signature Collection for burger fans
Sebastian Blatz . 2024-09-24
WEITERE KOMMENTARE IN Google
Just forget the burger and now no one answers the phone there! It's a shame.
Tanja Marple . 2024-09-22
WEITERE KOMMENTARE IN Google
22min for 3 Mc Toast? That was the last time!
Kiki S. . 2024-09-20
WEITERE KOMMENTARE IN Google
Missing items, cold food, late delivery
Manuel Kuppel . 2024-09-15
WEITERE KOMMENTARE IN Google
I really appreciate this branch. The staff are always friendly, the rooms are clean, and I would particularly like to highlight the two big twins. I still know her from the old branch on the motorway, before the move, but of course not personally. It feels like they've been here forever. I have no complaints and will always be happy to come back. Keep it up. :)
R. R. . 2024-09-07
WEITERE KOMMENTARE IN Google
Mc drive is the last thing, so far it hasn't worked once so that the order is complete or correct. Cold fries. Things on the burger that you leave out. Things are missing or you even get the wrong order.
Michel Kalkstein . 2024-09-07
WEITERE KOMMENTARE IN Google
Food was disgusting. Chips were greasy and had an unusual taste. Coke was flat and no ice.
Anthony McNair . 2024-09-02
WEITERE KOMMENTARE IN Google
I've known this McDonald's for years. It has changed a lot for the better. Pleasantly cool, especially in summer. Waiting times only 3 minutes despite rush hour. Food freshly prepared, but still only McDonalds, not a star restaurant. You can also sit comfortably with quiet music playing in the background. Unfortunately, tables are not cleaned regularly enough, but there are so many tables that are still clean. Even table service possible. Ice cream machine even worked. Above average good McDonald's. My recommendation: Use the app, it can save you a lot of money.
Katrin E. . 2024-08-29
WEITERE KOMMENTARE IN Google
Clean restaurant with friendly staff.
Jens Röwer . 2024-08-27
WEITERE KOMMENTARE IN Google
My last visit to McDonald’s was disappointing. The music was loud and sometimes stressful, making it hard to listen or have a conversation. Inside it was very cold, with cleanliness needing improvement. The food especially the fries were also underwhelming, served lukewarm and lacking freshness.
M J . 2024-08-27
WEITERE KOMMENTARE IN Google
Rating for McDonald's Prenzlauer Promenade: This was my third time in the branch on the Prenzlauer Promenade and unfortunately I have to say that I am increasingly disappointed. Every time I go there, the shake machine is supposedly broken - even if I call beforehand to check, no one answers the phone. The answer on site is snippy and rude: "We can't help it is broken." Overall, I find the service to be very unfriendly and not at all customer-oriented. Unfortunately, it seems as if the staff is not interested in accommodating customers or offering a solution. What a shame!
Torsten Hentschel . 2024-08-24
WEITERE KOMMENTARE IN Google
Cleanliness 0 stars (and even that is too much!!!!), service 1 star, food 1 star. The nastiest McDonald's I've ever been to.
Wersepower 87 . 2024-08-20
WEITERE KOMMENTARE IN Google
The worst unfriendly MC I've ever been to
Thomas Müller . 2024-08-17
WEITERE KOMMENTARE IN Google
I once got a citizen with hair then it was denied
Der nette Nachbar von neben an . 2024-08-16
WEITERE KOMMENTARE IN Google
McDonald's is and remains an experience restaurant
Jeanette Horn . 2024-08-11
WEITERE KOMMENTARE IN Google
I generally don't eat anything from McDonald's, I just deliver their food to them!
Dani Kum . 2024-08-07
WEITERE KOMMENTARE IN Google
Just normal Mces. Service depends on who is currently on duty.
Justin Wipfli . 2024-08-04
WEITERE KOMMENTARE IN Google
You are unable to deliver the order completely/correctly in the drive-thru.
A T . 2024-07-22
WEITERE KOMMENTARE IN Google
No milkshake, tables not clean around 7pm. not pleasant.
Thomas Osche . 2024-07-21
WEITERE KOMMENTARE IN Google
Pleasant, kids were happy, fun all round thank you
Simone Berghäuser . 2024-07-15
WEITERE KOMMENTARE IN Google
I was there for the first time, bought a burger and 30 minutes later I was at home using the toilet
ewe ew . 2024-07-12
WEITERE KOMMENTARE IN Google
This was one of the dirtiest McDonald's branches I have ever been to. As soon as I entered, my shoes stuck to the floor - shortly after it opened in the morning. The tables hadn't been cleaned for a long time either. The highlight was a beetle walking across the dirty and sticky floor. The food was reasonably okay, although it wasn't very appetizing in the surrounding area.
Bettina Mustapha . 2024-07-10
WEITERE KOMMENTARE IN Google
A very nice and clean McDonalds. The food was prepared quickly and tasted good too! There are nice employees too.
Pascal Dinse . 2024-07-10
WEITERE KOMMENTARE IN Google
I'm not giving a negative review, but my personal experience with this place was such that unfortunately I can only give it one star. I am very sorry about that..
Chen Raz . 2024-07-03
WEITERE KOMMENTARE IN Google
Definitely no one thought about pedestrians here...
Thorsten “skin57” Schütz . 2024-07-03
WEITERE KOMMENTARE IN Google
Very clean for a McDonalds. I gave the food 3 stars because it wasn't a highlight. Very quiet and quick to prepare, even with special requests. If Mc D. then come back here
Safak Doganay . 2024-07-01
WEITERE KOMMENTARE IN Google
I had ordered a mc Flurry and it was very small. When I asked one of the employees (twin) about it, I was told that it was supposed to be that way.
N. R. . 2024-06-29
WEITERE KOMMENTARE IN Google
Update: you stand forever for a medium cola and shake. And then a rude answer to the question of why it takes so long.... I don't need to order cold drinks.....they should drink the already stale stuff themselves.... I was just too lazy to get out at net... It was cheaper, better and colder. Esses (chicken nugget) too cold or too old!? A nuggets package was missing.... And unfortunately not the first time. I would recommend mcd lindenberg as an alternative address.
Hans Hans . 2024-06-27
WEITERE KOMMENTARE IN Google
Service staff unfortunately a bit unfriendly. The response to a problem is sloppy and the customer is alienated. Next time I will go the 500m further to the competition.
Tobias J . 2024-06-15
WEITERE KOMMENTARE IN Google
Very nice staff, everything clean, I can only recommend it
Olaf Krolop . 2024-06-12
WEITERE KOMMENTARE IN Google
So we ordered a chocolate caramel milkshake... when we opened it we noticed that it was chocolate instead of chocolate. Vanilie, the good, corpulent lady with short blonde hair down to her chin, denied this! After we tried the shake, lo and behold, it was vanilla! The nice colleague exchanged it without any problems. But the lady was impossible and seemed very unfriendly and annoyed, as if she didn't want to work there!
Guten Tag . 2024-06-05
WEITERE KOMMENTARE IN Google
It couldn't be worse, luckily you can check directly in the parking lot whether all the products you ordered and paid for have been packed. Of course two burgers were missing, well that can happen. Once you unpack it at home you're in a bad mood again, 1/4 of the top patty on the BigMac TS was missing, the tomato was soggy and unfortunately with a stalk. At the Royal TS the Burgerban was charred on the top side, whatever, our last visit for now!
CoM eFe . 2024-06-04
WEITERE KOMMENTARE IN Google
Waiting time of over 20 minutes is way too long…
Marcus Botwin . 2024-06-03
WEITERE KOMMENTARE IN Google
I've been to McDonald's for years. Royal TS - something carelessly slapped together and tasteless...old salad and the meat bland. Thank you - never again...
The Major . 2024-06-01
WEITERE KOMMENTARE IN Google
It happened very quickly, unfortunately the table was dirty despite the empty restaurant. The coffee was terrible.
Darth Wckrngl . 2024-06-01
WEITERE KOMMENTARE IN Google
If you want extras like, no cheese and it is also noted in the order, you have to be lucky for it to be taken into account. The tables are not cleaned regularly. That's a bit of a shame. The women's toilet is half falling apart.
Sanne Sonnenblume . 2024-05-29
WEITERE KOMMENTARE IN Google
The shift manager first yelled at a delivery driver because he had parked his greasy bag on the serving counter. Happymeal toys could be exchanged. What more do you want.
renegat.38 . 2024-05-27
WEITERE KOMMENTARE IN Google
Macdonlads illiterate staff says to all courier's wolt uber and liferando that we will never give bag for drinks. We have question that how can i hold drinks our hand . You must give a separate bag for drinks. Your staff is behaviour is something wrong for couriers
Chaudhry Saifullah Khan . 2024-05-26
WEITERE KOMMENTARE IN Google
Wrost staff i never see in my life...One Man is on front he have no manner to talk with customer....
Ghiulsem Ali . 2024-05-24
WEITERE KOMMENTARE IN Google
Very nice service and ambience. Orderly
Ju Mi . 2024-05-21
WEITERE KOMMENTARE IN Google
Always nice to eat there and relax for a while. As always, a little cheaper than in Germany. Still good and quick. Gladly again and again.
Peter Diarröh . 2024-05-20
WEITERE KOMMENTARE IN Google
Was very clean 👍 Vanilla milkshake tasted good too
Claudia Walper . 2024-05-18
WEITERE KOMMENTARE IN Google
So I would like to point out that I have never had such a warm feeling from the staff at a MCDONALD'S
Meister Lampe . 2024-05-16
WEITERE KOMMENTARE IN Google
Good branch a is always open until late hours!
Julie K . 2024-05-09
WEITERE KOMMENTARE IN Google
Very slowly. Although there was no customer anywhere at that time.
S. D. . 2024-05-08
WEITERE KOMMENTARE IN Google
Well. McDonald's. Crazy about cackling children on the terrace, so quickly sit inside. Food was standard and mediocre. Why is it so difficult here to serve your food hot instead of lukewarm?
Michiel van Woesik . 2024-05-05
WEITERE KOMMENTARE IN Google
Very very rude staff It doesn't work very cold fries My Pappik.
Serdar Bolat . 2024-05-05
WEITERE KOMMENTARE IN Google
Orders are mostly correct and complete, mostly also warm fries. There have always been problems with the cooperation offers from ice hockey. Service would be 1 or 2 more staff, because they rarely come afterwards with wiping tables and containers for the trays. Floors are usually dirty too.
Elisabeth Hampel . 2024-05-04
WEITERE KOMMENTARE IN Google
I ordered a cola and got an ice cream in a cola cup...
Amely Steinmetz . 2024-05-01
WEITERE KOMMENTARE IN Google
Food itself was okay, waiting time too, but unfortunately the toys in the happy meal were not delivered once again, very annoying
Sabrina Fensig . 2024-04-29
WEITERE KOMMENTARE IN Google
Forgot a lot again. Fries, 2x toys with the happy meal and all sauces, including those ordered and paid for separately. That's really sad because McDonald's isn't exactly cheap anymore either. You can expect that at least everything will be packed up.
ReAL FCU . 2024-04-26
WEITERE KOMMENTARE IN Google
I was there on April 20, 2024 after experiencing a hygiene disaster in another McDonald's branch on Hansastraße in Weißensee, so I returned my order and asked for my money back. Here in this branch on the Prenzlauer Promenade I was completely satisfied with my order. The service was also great, the order was prepared quickly and even brought to my table, even though I hadn't booked table service.
Birgit Christophson-Quellhorst . 2024-04-25
WEITERE KOMMENTARE IN Google
Diese Zeiten sind an besonderen Tagen möglicherweise nicht ganz genau. Bitte fragen Sie immer im Restaurant nach
Ähnliche Restaurants in Berlin
155 Stellungnahmen
The worst branch! My friends and I got food poisoning. We didn't feel well after that. (Nausea)
428 Stellungnahmen
If this is prosciutto then I am the pope. But it was open at 2am on a Sunday (well, Monday) and scratched the itch, so I can’t really complain or act surprised. Clean; tasty food.
2736 Stellungnahmen
Best McDonald's I know. The staff is great, it's clean everywhere. Requests are taken into account. They are child friendly. A big compliment to the lovely, nice believe branch manager or shift manager (a little Asian lady with glasses), super nice woman, incredibly sweet. I really only visit this restaurant because of how nice it is. My favorite McDonald's
54 Stellungnahmen
Really good food at an affordable price with good service too.
1816 Stellungnahmen
It was necessary to go there again, the staff was nice and friendly