McDonald's in Dillingen/Saar

The food is of the usual chain quality, and everything is excellent in that regard. Orders via table service are also delivered at a decent speed. One negative point, however: I would have preferred napkins on the tray, which should really be standard.

The food was fresh and delicious, and I waited less than a minute for my food. It was beautiful inside and out. Very friendly staff.

Last night, loud bass music was playing in the McDonald's parking lot as a neighbor who has to get up in the morning. I don't understand why the McDonald's didn't notice anything. Next time, the police will be called. It's just a disgrace that nothing was said. Last night, loud music and extreme bass was playing again. As a neighbor writing here now, who needs at least 20 cups of coffee to get ready and has to work at 8 a.m., I think this is really shitty.

I sat there for 20 minutes and have rarely seen anything so dirty. No one cleared the food while I was there, and there were three other tables that looked the same! I ordered and paid via app. The food arrived at the table, but there was no "good evening," no "you're welcome," no "enjoy your meal"... nothing from the female server except a brusque look. Probably because it bothered her and she was more busy joking around with her colleagues behind the counter. Pretty gross.

On Sunday July 20th 2025 I was at McDonald's at around 7:40 p.m. We ordered inside at the cash register which was very tedious. We stood in the queue for about 10 minutes just to pay. We waited a good 40 minutes for 3 McFlurrys which was really annoying. There were always people ahead of us who had only placed one order. But not only that, the ice cream - I'm talking about the majority - hardly had any sauce in it, hardly any toppings and the last bits of sauce had been scraped out. You can't offer that to people. After a long wait we decided to take the ice cream with us because it was already crowded anyway. So I went to the employee (Piercings usually works at the drive-thru, rather unkempt) and politely told him that he could give me the ice cream there and then without him bringing it to my table. He was very rude and said hello first, but I said 'goodbye' to him, so maybe he needs to clean his ears so he can understand something. The way he behaved annoyed me so much that I will never eat in that restaurant again. I have always been a loyal customer, but I don't want to give my money to such nasty staff in this branch. It's really sad what people do who have no idea how to deal with people, it's just annoying... I hope this member of staff sees this text so that he can be friendlier to customers and not lose his temper so quickly!!!!!

Simply a rip-off! I just ordered 10 McSundaes and what's the matter? Each cup was only half full and there was hardly any sauce in it! Apparently the staff is trying to cut costs! Money wasted again for nothing, what a shame!

The staff is often unable to handle a simple order. (Not an isolated incident.) The food is often cold/dry, and the burgers seem to be thrown together because you have to stack them yourself before eating. Unfortunately, the restaurant is often dirty. I could list many other points of criticism, but at least the staff is friendly.

1 star because there is no more balsamic mozzarella wrap

There's no such thing as fast food anymore...in the past, you could be unlucky and something might be cold, but today's values...

We were pleasantly surprised today – finally a McDonald's where the staff is truly warm and friendly. The burgers were also "nice" and tasted really good. Thanks to the team!

When we got home, half of it was missing! Forgetting to drink at Happy Meal was the last straw. And it wasn't busy. Forget calling, no one answered.

Every time I order, something's missing. Do these workers have bosses? Don't they read the comments? What are these bosses managing?

Ordered a McFlurry Dragon Tongue... only half of it was in there, my colleague's had more. I asked the employee (Petra) about it, and she simply said it was the right thing to do, no more could go in there. Impossible, and I paid €4.50 for it. Disgusting

Bottomless. They do what they want, no matter what you order.

Sehr dreckig, und frische Antwort bei der Frage ob es möglich wäre den Tisch sauber zumachen !! Hoffe es wird da was unternommen!! Teil der Bestuhlung fehlte die Mitarbeiterin wurde wieder unverschämt. Sowas geht nicht !

Sehr freundliches Personal und sehr schnelle Bedienung

Absolute disaster! We ordered takeout. Others ordered later and received their food earlier than us! We waited 30 minutes for our food. The staff were completely overwhelmed and messed up our entire order. We were missing a cheeseburger and some of the 20-piece nuggets! There were only 17 in the order!!! We only noticed later that something was missing. McDonald's in Dillingen is an absolute no-go. Incidentally, it wasn't the first time the order was made incorrectly! Never again!

We wanted to order and because we are only children she hung up but we wanted to order something and we thought that was disrespectful of her. It was a woman but I don't remember her name. Please treat children a bit more respectfully!!!!!!

The service was absolutely terrible. Exceptionally disrespectful, orders always wrong. Except for the woman with short hair (best woman)

Since there's usually always something wrong, I always check the order. Today I didn't correct it and what happened was that instead of plant nuggets they had normal ones. The employees used to be friendlier. They complain to customers that they're totally overworked and that they're sorry. Of course I understand that, but as a customer it's not my problem. It's now just a crappy shop with unfriendly and overworked employees and bad service. I wonder if the management turns a blind eye or if they just don't give a damn because their sales and profits are still good. Simply sad!!!

The fries were old and cold. I mentioned it to the employee at the counter, and she was kind enough to bring me new, warm fries. Instead of frying new fries, she fried the old fries a second time! TERRIBLE! 😟

Unfortunately the price has simply become too expensive. In a restaurant you can now put the same thing there and you will be served “friendly” at the table. Unfortunately nothing more for me

Mc Café maybe you should get a few plates, it doesn't look very good, just the cup on the tray!

More of a slow food than a fast food restaurant, 20 minutes of waiting and people forgetting each order. Recommended not.

Just McDonald's. Everything OK, but nothing special either.

I just bought 20 nuggets. There were 4-5 fresh nuggets on top and the rest was limp and inedible. I think it's audacious to treat customers like that!!!!

Unfriendly staff. You have to repeat yourself several times in MC Drive because the staff seems to be deaf. Then you are sent to the next window and all you hear is some stupid saying. Then you mess up the whole car by drinking because they are too incompetent to put the lids on the cups properly. I will avoid this McDonald's in the future. Very last of these sheds

Everything is fine, but sometimes the tables are a little dirty

Corona bedingt am Mac Drive bestellt für 3 Personen. BigMac waren lauwarm,trocken wie die Wüste Gobi. Personal sehr freundlich.

They forget things all the time at the drive in!! Just had a damn job. Instead of 20 chicken, only 12! FRAUD!

Disaster…! When I order I ask how long it will take. The answer I get is 2-4 minutes, my answer is: Okay, up to 5 minutes is no problem, otherwise I wouldn't be able to place an order. After 15 minutes of waiting, I couldn't stand it anymore and had to drive away without having accomplished anything....!!!!! THANK YOU for the 18EUR donation to McDonald’s!!!

The McDonalds in Dillingen Saar is the very worst, the staff is a bit cheeky and rude, especially the short-haired blonde, a bit stronger, the waitress with the glasses at the counter, something like that you can't let go of customers, even cheeky to children who point out their mistakes, in the bottom drawer, something like that and I was already wondering why there is no business there anymore. Now I know, with the staff, it's no wonder. One star is still far too many, but you have to give one in order to rate it 😤😤😤😤

Firstly, the floor is sticking, the food is very good but the service is slow and not always in a good mood

The food there is terrible. Didn't eat anything all day and ate at McDonald's the next day I had stomach cramps and vomited. I called and said everything, “yes, I’ll pass it on ☺️” great, what should I do with that, I’ll never eat there again, apparently it was bad, thanks for the food poisoning

Terribly bad. How can they serve such bad food? Not even the fries were good.

Just happened! Ordered food, watched as 3 employees grabbed fries with their bare hands, then put fries in their mouths with their fingers and then put their sucked fingers back into the fries and then looked stupidly to see if anyone had seen it... The hygiene office would really have to stop by unannounced

A disaster... the staff eats with their hands while serving, grabbing fries from the container while everything is being prepared for customers. Hygiene training has completely failed here. I've now left €55 for something that makes me want to vomit. Disgusting. Never again.

First of all, I was annoyed that I didn't take any photos. When our order was brought to the table, the employee's milkshake spilled onto the entire tray, and the table also got a bit smeared. Okay, it can happen, but she left without a word and without taking any of it back. We assumed she'd be back soon. That wasn't the case, however, so I went in with the smeared food myself, placed it at the front, and told the shift manager what had just happened. She apologized and said we'd get a new order. The table was still full of the shake, and the second tray was still smeared with it. I went back in and said, If no one wants to clean the table, please give me a rag yourself. She apologized again, saying she didn't know there was any left on the table. Okay I then said, her colleague, but yes. And then she outdid herself. She came out with a single rag in her hand. Wiped the table with it and spread it even more. Turned around and wiped the next table with the same rag, full of chocolate milkshake. Unbelievable. If I hadn't had an extremely hungry toddler with me, we would have left. I then told the shift manager about it. With all due respect, She probably needs to talk to her again. That's what I get as an answer. That's where it ends. You really have to explain to a grown woman how to wipe a table. Don't you have any hygiene regulations?

Fries are never cooked through!!

Essen vergessen rein zu machen 10€ für nix nicht das erste mal! Und viel zu lange steht auf dem Kassen Zettel drauf trotzdem nix was soll das was für Mitarbeiter

I liked it very much, beautiful

I'm not picky and I'm not concerned about the points: The following situation: I order a Fanta Exotic (200) points + 25 cent deposit with the points I have collected. I'm called up and told that it's sold out and that I should wait a moment at the checkout for the 25 cents. I then asked if I could get my points back because I wasn't offered anything else for 200P, nor did it say at the counter that the Fanta was sold out. After my legitimate question, I only received an unfriendly *How should I put the points back on my cell phone* and several people behind the counter laughed at me. Very unfriendly staff, working on it friends :)

Sometimes you have to go to McDonald's!!

Spielzeuge sind ständig aus. Mitarbeiter kommen mir sehr chaotisch rüber

The burgers have shrunk, but the prices have risen sharply!

The work here in slow motion has been waiting for our burgers for over 10 minutes. Such a shame, really. Still unfriendly

Today the restaurant has adapted to the dishes. It was super cold in the store again. Appropriately, it may be reversed, the food was, as usual, almost cold. You don't know exactly which came first... Well, BurgerKing is too far away.

Absolute cheek. Children's birthday booked for today from 5 p.m. to 7 p.m. When we arrived we were told that it had been forgotten. Birthday child / 5 years / super sad because nothing was decorated. It took forever until the table was set for 9 children No games played, etc. Children were allowed to go into the kitchen for a moment, that was it. And then they paid full price for food, etc. Once and never again.

Unfortunately you can't give half a star... At the McDrive you are asked what sauce you would like in the ice cream and in the end you get no sauce at all!!! Lately things that have been ordered are often missing, people don't really respond to the information, they just snort and roll their eyes because the lovely employees are so annoyed. At least an apology would have been nice, but nothing came. The missing food was then packed into a bag and thrown on the counter. Please change your staff or learn how to deal with guests correctly!!!!

Waited 1 hour for 2 ice creams and chicken nuggets

Very nice staff. Modernly furnished and the cake is also delicious.

This staff is bottomless Toilets look like... I'm really wondering why something like this can't be noticed by the health department. The manager is totally unqualified

January 3, 2025 I ate there in the evening. Meat was really bad

Eat lukewarm at most. Price-performance a catastrophe. Employees range from trying to annoyed...

Real nuggets among the vegetarian ones 🤢

We waited 26 minutes for our food with table service. After complaining, we had to pick up the food ourselves, and the chicken and fries were already cold. Totally overwhelmed staff, plus technical failures. Order appears to have been overlooked.

It takes a long time to prepare the order.

Since the juice shop limited breakfast to 10:30, I've been out

Went there today at 5:25 p.m. and after 30 minutes still no order taken

Waited 30 minutes despite ordering online. This has nothing to do with fast food restaurants. Then the cheeseburgers were lukewarm and the breading of the chicken nuggets wasn't cooked through properly (mushy).

Food and service were okay. Just a tip... If you gossip about your customers, it's better to do it a little more discreetly.

I really like MC Donalds Dillingen. I just think it's a shame that the delivery radius is so small.

Very strange: it's called fast food - but despite pre-ordering online, you wait over 15 minutes in a holding bay that's far too small for the "food" - then you just go back home or to the bakery around the corner. Getting worse and worse

Please help! I can't finish my chicken and I'm really hungry, man. Feel free to write via email. Thanks!

Far too expensive now. I paid €15 for 4 small burgers and a drink. That's a bit bold somewhere. War cannot be an excuse for everything.

Everything is OK, an MC is exactly what you would expect

Eating and charging an electric car at the same time, great

I wanted a McSundea and got a packet of spit. I asked very politely if I could have a little more caramel as there was hardly any in it. Then I got it back and there was just spit in it. Also, the staff was very rude 😡. It's my birthday today and this has ruined my day :( . I've been in this world for 19 years and I've never been so disappointed!!!

The only Mäcces where you can get everything fresh and hot. I think Mac is the best.

MC Donalds + MC Café, modernly furnished restaurant with terrace Accessibility given

Racist McDonald's boss suppresses racism against Arabs You have a boss at work who is very disrespectful and racist towards Arabs Her name is Fatima but the name is not descriptive and I don't know he chose this lady to be the director of Al-Mcdonalds Racist.

French fries are often warm and not crispy

Mc Drive-> Sunday morning disastrous organization because there were too few staff!!! 30 minutes waiting time!!! It doesn't work at all!! 🤢🤮🤢

The service was very bad. You had to wait half an hour for your food and there were no employees to serve you

They messed up my order, actually cheated me. Unfortunately I only found out about it in the car, quite far from the restaurant.

One day I felt like having an ice cream from McDonalds again, more precisely a McFlurry. I ordered chocolate ice cream with Oreo Twix and caramel sauce, I got vanilla ice cream Oreo and caramel sauce. When I complained I got half a McFlurry with Oreo Twix and chocolate sauce Even after the complaint, the employees didn't manage to get it right and then it was only half full, please, so I wouldn't recommend buying ice cream there

The air conditioner doesn't work. When it's weather outside. + 31. Slow service.

Ich mache richtig schlechte Erfahrungen die Chefin ist unfreundlich von dillingen und das essen dauert immer lange bis es fertig ist Die Chefin heißt fatma und ist sehr unfreundlich bin unzufrieden

This is a juice shop with incompetent staff. They can't even make a milkshake properly. I've ordered milkshakes there several times and they've been made wrong every time. My recommendation is to go get a milkshake somewhere else and not there. It was the last time for me!

Sehr lange auf 2 Classic Burger (Chees und Chickenburger) gewartet. Zudem war die junge Bedienung (mit Brille) am Schalter dauernd am Handy und schickte uns nach knapp 10 Minuten rechts an die Seite zum warten.

Tables and floors are not cleaned properly. Tray cart overflowing. The employees were nice, but quite slow today and seemed totally overwhelmed. In addition, the air conditioning probably also failed. 🥵

Today I bought McSundae for my child for 1.49€, the child did not want to eat the ice cream as it was very sour and it was impossible to eat it, we immediately threw out this ice cream. Very disappointed😡

Essen dauert viel zu lange Mitarbeiter sind überfordert Das dauert alles zu lange gäste beschweren sich weil es zu lange dauert

Also ich muss erhlich sagen, dass ich ein großer Fastfood Fan bin, aber in dieser Filiale sind die Wartezeiten einfach nur bodenlos. Es isr jeden Tag sehr viel los, aber man muss manchmal extrem lange warten. Und genau wie im McDonalds in Merzig werden auch hier manchmal Dinge in Bestellungen vergessen.

This McDonald's needs more staff!!!

Arrived and it was hard to find place to seat as most of them had trash on the tables. Not the standard of the McDonald's I've been around the world. The employees were not busy and did not have the initiative to clean up the tables. Disgusting honestly. Please see pictures as I am sitting at this moment.

Burgers as if thrown into the packaging, fries, as is often the case, almost cold, Mc Flurry only half filled. It no longer justifies the horrendous price. 3 women's toilets, 1. the toilet seat is broken and standing next to it, 2. totally dirty and full of unrolled toilet paper & 3. locked.👍 Then I held it back

Burgers were dry. Got the wrong order. Was there months ago and caught an employee with a finger up his nose. Few people are interested in the work here. McDonald's is also often relatively empty. As Dipl. Psych. Eduard Käseberg once said: “BAH”

The fries were probably fried in stale oil, but the burgers were great

First received wrong products, only noticed at the port. Called quickly and explained the incorrect order to the shift manager. Got a completely new one. Thank you Ms. Müller!😊

Not “just” a McDonald’s! Very nicely modern and cleanly furnished, even with a nice outdoor area. Large selection! There's nothing to complain about☝🏻👍🏻🤗

It used to be significantly better! Very long waiting times, burgers cold, fries anyway, but also poor quality compared to before.

Far too expensive for this quality and after a short time you'll be hungry again

You can already tell that the operator has changed!

Great and warm staff, but an air to cut in the interior, they open the windows for their guests and their staff

Unfortunately not as good as before. Food is often cold, orders are not complete at the mc drive.

Funny employees Unfortunately it's no longer funny. Pure chaos, really bad

Very nice staff, the toilets are a disaster.

McDonald's is okay. What is very often forgotten on the drive here are the sauces. Every time there is no ketchup or sweet and sour sauce. I'm so annoyed that I don't go there anymore.

Everything is always very clean