McDonald's in Dortmund

Very unhygienic toilet disaster!

I ordered online. The Happy Meal was missing the toy, and instead of the four nuggets, it came with two cheeseburgers. The chicken burgers are way too spicy and just not tasty... A solid 1/5

Too expensive and you wait longer

There is a donut and a cookie that is already rocked. When asked, they just say that it's always like that... At other branches everything is fresh. There is no table service, you have to pick it up yourself even though there is nothing going on. Under all hell.

So I went there twice again this week for the glasses and you won't be disappointed. As soon as you came in you could tell from your shoes that the whole floor was sticky and all the tables were full of crumbs and smeared. Quickly looked for a reasonably clean table and ordered it using the app with table service. Then waited and waited and nothing happened and in between the same number was always called to pick it up. The table service didn't respond and the number called out wasn't displayed in the app. Then we went to the counter and asked where the food was and said it was there and was called out several times. When I asked about ordering with table service, the only response I got was that they were understaffed. Then you should deactivate the function for the time if that is the case. And then when we checked the things we had ordered, the glass was of course missing. The branch has really fallen apart. I will go to Bochum in the future. This is the best branch I've visited so far. Modern and clean.

Very unfriendly and incompetent staff. Men's toilet smells disgusting of urine

Sehr sehr nettes Personal, essen schmeckt super lecker 🤤 und die Getränke sind immer Kalt ich komme immer gerne wieder zurück zu euch anstatt zu Burger King zu gehen. Beste Grüße

Every time you miss something you have to drive there and you're not even able to get the order right Disgusting

The toilets were very dirty and the rest was so-so

Not recommended, it's always way too cold there because the air conditioning is never set well.

I ordered from you, your Ranzverein. Burger without cucumber, what can I get burger with cucumber, of course no ketchup, the burger was drier than the Indian desert!!!!! You are of no use. How can you be so incompetent?

I (God) really like a lot of fast food restaurants, but yours should be burned down.

very nice and helpful. I saw someone taking drugs in the bathroom. I reported it to the staff. The lady said someone would clean it up. After 30 minutes I went back to report it. She said I forgot. It doesn't matter that children go to the toilet and see it. After 3 hours I went back and nothing changed. The drugs were still scattered around. Kudos to the staff.

Worst McDonald's in Dortmund! Very often things are forgotten at the drive-in that were included in the bill. Often just little things that you wouldn't go back for. I'm starting to get the feeling that they're doing this extra, especially since the staff is often hard to understand. I don't understand why there aren't any curly fries there either. Apart from these shortcomings, the location is not particularly good either. Nevertheless, it's still relatively tasty, hence 2 stars.

You honestly can't do anything, I don't want to offend, but by God you're all incompetent. 2/4 of the burgers were wrong!! If I could give zero stars I would

We were there early in the morning. The ordering process only allows coupons once, but even then only with the app. Naturally. That's why it's inexpensive. Oh, neither. The staff was really bad. No greeting, hands constantly in pockets (even with gloves) and a slow pace. Counter not wiped down (two hairs on it and some dried stains from a sweet drink - on the delivery counter, the whole food goes over it and it literally stands out). I don't expect a gourmet temple with the golden "M" but now the last bastion has fallen and the previously comparatively good coffee has noticeably deteriorated. Maybe I should be glad he was hot.

Very rude manager. I was there shortly before closing time and waited about 30 minutes for my food because the staff wanted to do the cleaning. After about 30 minutes I got my food. The burger was ice cold and the petty meat was half grilled. I spoke to the manager and he said it was okay. I gave him the burger back and didn't get an apology or another burger. He turned around and laughed. I've never seen such staff before.

Ordered food but NEVER received anything. Very unprofessional and absolutely not recommended!

I WAS REALLY RIPED OFF: Mecces menu ordered with 3x sweet and sour sauce and what do you get rancid sour cream sauce. Never again Mecces in Eving. Thanks for nothing

I liked that there was parking, I went into the bathrooms and they were too dirty, but the service was good, they delivered my order quickly, complete and well packaged. The restaurant was full but there were also empty tables because they were dirty, I feel like they should pay more attention to that. Otherwise, everything is in order.

Personally great! However, things were often missing when ordering or taking away. Not always clean either. Still, it tastes good.

Ordered for €40 and got food for €10! Lieferando driver says he can't do anything?!? That's really a joke. Nobody can be reached by phone. Really strong!

I wouldn't recommend it to anyone. It's cold inside, the tables are dirty and there are no toys on the children's menu. The sandwiches are prepared with lettuce on the side of the sandwich rather than served in it. I asked for a tray, they gave me a dirty one. 😡

Bommes is very cold.Can't you eat?

My cold drink was warm and tasteless

What just happened was bottomless and disrespectful Muhammed next time it would be better for you to remain respectful and not go straight into attacking mode thank you to the Albanian who got in the way because it wouldn't have gone the way it did if he hadn't been there. Such an effort just because of little money is too funny and serious

It's lousy now they claim that we customers are lying and that we didn't say xy even though we said x times and then didn't get what we actually ordered. Rip off, very unfriendly staff

I was there on Monday evening and at night I was taken to the hospital with food poisoning. I've never been so miserable!

Unfriendly staff, deliberately handed out the wrong toys. So much lettuce in the burger, just slapped everything in there. Needs improvement!!!!

No cheeseburgers for breakfast 😕

If you pay that much, the curry sauce you order should also be included with the Chicken Mc Nuggets. You should better check what you pack and not collect money for half the goods!!!!!!!!

Doner kebab has too little meat. And we paid €5 for three baklava. I liked it once, it was very old

Clean place, fast and fresh. Above all, courteous service and friendly, human employees. The trainer in charge checked in the camp especially for our children to see if there were any books from the Happy Meal left, as there were no more books in stock in the edition. After checking, he brought them to the table and made our children happy. This is the kind of service that is unfortunately becoming less and less available these days, hence 5 stars for this restaurant and the friendly staff! Thanks!

Something went wrong the last three times I was here. The first time, mayonnaise and sauce were missing, I thought ok, I could have checked since I was already at home so I didn't want to go back. The next time I checked the order in the car, everything was there, I tried the cola and I'm sure it was already carbonated 😒 undrinkable. So today on the way home I'm not in the mood for kebab or something like that, I think okay with a few nuggets they can't go wrong, but just look at the spicy nuggets in here. That's my conclusion: I'm done with the store, so I can't just keep complaining about something here, no matter if it's a small thing or not, I'm ultimately paying for it. So I'm out

After eating the burgers, our whole family got terribly sick. Never again.

Sorry, I'm giving it a wide berth here, I've tried it many times and have been disappointed every time. Staff can't even count to 3. 5x what was ordered and 5x something was missing in the end. Or often you never have what you want to order. Or food cold or already warmed up. You can tell that McDonald's is not controlled here

Fries were cold again. Although there wasn't much going on, many tables were dirty, dish trolleys were full so you didn't know where to put your rubbish. Time approx. 12.15.

4:00 at night. All the ordering machines were broken and the employees were completely overwhelmed with 10 guests. There's hardly anything to be seen in terms of cleanliness. See image...

Basically there is always something missing, we now always check everything, which is super annoying when you order a larger takeaway order. But today we were extremely disappointed. The fries were already ice cold when they arrived in the car. Shouldn't really be the case with the long distance of 10m to the parking lot. The burgers were only lukewarm. Why do you let food go out like that???

The toast was soft and the bacon too 😤 update: instead of farmer's bread, a regular bread roll 🙃

The purest juice shop. Tables dirty and orders wrong every time

There were seven of us here for lunch. The fries were all lukewarm to cold. Seriously, there are much better Golden Seagulls in North Rhine-Westphalia.

There was a worm in my chicken burger patty and it was really hard and cold. I got a burger as compensation, but I couldn't eat it because I was so sick. I think that's cheeky.

The toilet was dirty, the burgers and fries were cold and the salad was soggy

I'm not a McDonald's fan, but it was an emergency. Service friendly.

Please clean your coffee machine. Pancakes top, 6 ordered, 7 received.

Lousy unfriendly staff. Or don't understand you. Cold fries and citizens. And totally dirty prices are hammer expensive for scrap

Food was only lukewarm and tasted slightly like the fridge. Fries should be hot, that's why I go. It was also rarely attended, the warming containers don't get empty so quickly and the heat is probably reduced given the energy prices. We'll see if there are more people there soon!

To put it politely, the store is not the cleanest. The food was mostly cold or dried out. If that doesn't bother you, you'll definitely be happy. There are definitely better-run branches of the chain.

The toilets in Dortmund Eving are not the cleanest. The area outside for the children could use some updating, food usually sits there for too long and isn't always fresh!

If the order becomes more complicated and is for more people, it's better to check the order again in the store to make sure everything is there, otherwise it's an average McDonald's.

In my experience one of the worst McDonalds in Dortmund. I have received completely cold fries/burgers several times. Especially if you come late in the evening, it tastes as if it had been fried or warmed up several times, inedible and asking for money for it is a disgrace.

Yes, just super delicious! I absolutely had to try the Hamburger M! Large, the two delicious minced slices are large and super crispy. So please don't bring any fries, one of mine was pleasantly full!

With every visit it becomes more and more breathtaking here. It's just, no matter I don't say anything, pictures are worth a thousand words. Today is my last visit here. Wish the operator continued success.

NEVER NEVER Chicken nuggets were either in the deep fryer twice or stood there for too long. They were rotten, dry and looked black. How can you sell something like that to customers?

Ordered a cheeseburger and got an old hamburger with a slice of cheese on it, it was 0.0 melted. The toys were also missing from the happy meal. Of course the little one was really happy at home. Thanks.

Unfortunately the fries weren't cooked through, snow white and soggy

Nuggets are dripping with fat and taste like they come from Lidl. Burger cold and inedible.

Could be a little cleaner, otherwise a normal McDonald's

Friendly employees. Child friendly

Rarely visited such a bad Burger King. The zero guests made us suspicious (the fast food shop next door was full!). We quickly realized why. Bored staff, not friendly, empty kitchen. Luckily we wanted to pay in cash because when we stood at the checkout and had a lot of problems (which we couldn't understand) we saw the really greasy and dirty shirt from the gentleman who was processing the order. It wasn't just greasy (I'll spare us everything else). In short: cancel the order and immediately move to the competition. Sorry, this franchisee doesn't work at all.

Unfortunately, the portions have become smaller and they seem to be saving money everywhere. Packaging is no longer what it used to be. You have to be careful with the drinks, the containers have become very, very flexible. The fries are often very cold.

You go to McDonald's in Eving with low expectations, but you are pleasantly surprised: the food is always fresh and of good quality. You really notice the difference. Unfortunately, the staff often seems overwhelmed, which occasionally delays service. Overall, a solid choice for a quick snack.

Ice cream machine doesn't work, employee recommends BurgerKing next door.

It took a while to get our order, but otherwise it was okay. Fast food

Fast food, personally I think that the burgers have become smaller and more expensive.

Actually it's quite ok there. But the fact that the employee complains loudly about the customers' orders and not just once and so that you notice it is not customer-friendly :( And when you point out to her that she should be happy because it's her money, you get a stupid sorry :/

Dangerous slide for the kids, there are so many other ways to build it safely and not painfully and this “anti-slip floor” is terrible

The employee named Fikret served me very quickly. I've never gotten my food so quickly in McDonald's. So polite, so nice, I only know that from dreams.

We ordered nuggets for €7.50 and got exactly 6 pieces. Why is this even on the menu?? Never again

Good fast food restaurant with parking. Became expensive. Otherwise OK

Food was good.. Not cold.. Otherwise.. Well, there are cleaner MC Dondalds

+ classic McDonald's + a few parking spaces available - unmotivated & slow employees - strange clientele who chill there

Very dirty, employees prefer to chat instead of cleaning. You have to clean the tables yourself, we don't need to talk about the floor!!!

The nuggets I ordered this evening were completely dry. I've already thrown everything away at home.

You don't look in the bag and you're already missing a burger, not the first time you've found something missing

Guest meeting for specialists of all kinds

I wanted to order at the checkout because the ordering machine wasn't working properly and the rest were busy. Apparently that overwhelmed the cashier. After several attempts to convince myself to order from the machine because it was easier, I went to Burger King, next door.

I went there two weeks ago in the evening, I have a small child who I let play on the slide outside the restaurant, the area is fenced but unfortunately the small gate is not safe, every time a customer leaves the gate remains open and the child is at risk to easily go out onto the street which is always busy, we need to find a solution to make that space safe for small customers and put a gate that closes well so that we don't have to rush to close it every time after a customer leaves.

The first thing I thought about was having breakfast at quarter to eight in the morning, and if you consider that this branch was only open for three quarters of an hour, it already looked messy, which is usually not the fault of the staff, but that's the only thing I can say, otherwise everything was fine, staff friendly and accommodating, would be happy to come back at any time

I go there in the morning, around half past ten Because they're all fresh😋 It tastes good👍I use the app and am very satisfied😃

The employee who takes the order at MC Drive is completely rude and was today at 00:27, May 12th because his manner of speaking is completely disrespectful

Absolute juice shop! Something is missing from every order, today even more than half and they can NEVER be reached by phone! The food that arrives is only lukewarm. Not recommended at all!

MC wrap was cold, without saltz, messily done. Very poor quality. Employees unfriendly

Just wanted an ice cream and a milkshake. An employee pointed out in a very rude and rude manner that I had to use the terminal. It's just strange that a customer after me was allowed to order from him. Shortly after placing my order via the terminal, I clicked that I would like to pay in cash. Since I assumed, as did my companion, that we would have to pay when we received the goods, I stepped aside. And the same employee practically shouted that we should pay him “immediately and on the spot”. And when we got our order I was really mad about the McFlurry. For one thing, the ice cream is no longer mixed like it used to be. Then it was almost liquid and the toppings (stars) were so many that the ice cream was just a single liquid sweet mush. the milkshake was also almost liquid. Not like before and, for whatever reason, tasted like banana and not vanilla. This McDonald's was the last time I saw me

It goes without saying that it is characterized by delicious food, but also juices and good drinks and that the place is clean.

The Mc Donald here in Dortmund Eving is the most disgusting Mc Donald I have seen. Go eat there and you'll see. 🤢🤢🤮🤮.

Great McDonald's, with a rich and inexpensive offer ;) Delicious food for which you don't have to wait long, despite huge crowds and queues in the restaurant. Clean bathroom. Open until late. I recommend my favorite McSet, i.e. Big Mac, fries and Coca-Cola ;)

Very dirty place, I will eat there again.

I waited 10 minutes for my order with the simplest burger

We had to ask several times for the table to be cleaned. The toilets were very dirty and smelled awfully of urine. The cleaning supplies for the tables were lying on the dirty trash cart.

Dirty tables not clean everywhere Garbage under the tables Branch manager only kicks trash under the service cart instead of picking it up.....no ice cream no milkshake no fries all in all Mäcces Dortmund Eving never again.

Almost had a fight with the guy at the counter,refused to give a lid made me wait forever to pay even tho he wasn’t busy and I forgot to add something on my order but he said he can’t type a new order at the counter i had to wait anyways fire him immediately

Open 24 hours a day, the only thing that saves the 4 stars

A McRib for 5.79 euros, on which there was a thin mass of overcooked minced meat, two mini slices of cucumber, two small pieces of onion and sauce, sorry, but I find that outrageous! The first McRib in a long time will be my last.

Got food poisoning after my visit yesterday! Check whether your “meat” is still good before you sell it on!

The food was good, the service at the drive nh was a disaster. You are simply asked brazenly if you could pay in cash instead of with a card?! Colleague then doesn't offer card payment and this has happened several times now

The service at McDonald's is really remarkably fast, which is especially useful when you're on the go or in a hurry. The order is processed promptly and the food comes to the table quickly. The dishes taste delicious. Additionally, the staff is consistently friendly and accommodating, making the entire experience even more enjoyable. The positive combination of speed, taste and friendly service makes McDonald's a reliable choice for a quick meal.

Menu selection via touchscreen column. Easy to handle. Food is brought to the table freshly prepared. Staff is very friendly. Good parking available. Everything at ground level is handicapped accessible. We recommend. Gladly again at any time.

Standard McDonald’s branch. No better or worse than the others in Dortmund and the surrounding area. Unfortunately, the toilets were very dirty and smelled like a 1990s train station toilet.