McDonald's in Dortmund

After eating the burgers, our whole family got terribly sick. Never again.

Sorry, I'm giving it a wide berth here, I've tried it many times and have been disappointed every time. Staff can't even count to 3. 5x what was ordered and 5x something was missing in the end. Or often you never have what you want to order. Or food cold or already warmed up. You can tell that McDonald's is not controlled here

Fries were cold again. Although there wasn't much going on, many tables were dirty, dish trolleys were full so you didn't know where to put your rubbish. Time approx. 12.15.

4:00 at night. All the ordering machines were broken and the employees were completely overwhelmed with 10 guests. There's hardly anything to be seen in terms of cleanliness. See image...

Basically there is always something missing, we now always check everything, which is super annoying when you order a larger takeaway order. But today we were extremely disappointed. The fries were already ice cold when they arrived in the car. Shouldn't really be the case with the long distance of 10m to the parking lot. The burgers were only lukewarm. Why do you let food go out like that???

The toast was soft and the bacon too 😤 update: instead of farmer's bread, a regular bread roll 🙃

The purest juice shop. Tables dirty and orders wrong every time

There were seven of us here for lunch. The fries were all lukewarm to cold. Seriously, there are much better Golden Seagulls in North Rhine-Westphalia.

There was a worm in my chicken burger patty and it was really hard and cold. I got a burger as compensation, but I couldn't eat it because I was so sick. I think that's cheeky.

The toilet was dirty, the burgers and fries were cold and the salad was soggy

I'm not a McDonald's fan, but it was an emergency. Service friendly.

Please clean your coffee machine. Pancakes top, 6 ordered, 7 received.

Lousy unfriendly staff. Or don't understand you. Cold fries and citizens. And totally dirty prices are hammer expensive for scrap

Food was only lukewarm and tasted slightly like the fridge. Fries should be hot, that's why I go. It was also rarely attended, the warming containers don't get empty so quickly and the heat is probably reduced given the energy prices. We'll see if there are more people there soon!

To put it politely, the store is not the cleanest. The food was mostly cold or dried out. If that doesn't bother you, you'll definitely be happy. There are definitely better-run branches of the chain.

The toilets in Dortmund Eving are not the cleanest. The area outside for the children could use some updating, food usually sits there for too long and isn't always fresh!

If the order becomes more complicated and is for more people, it's better to check the order again in the store to make sure everything is there, otherwise it's an average McDonald's.

In my experience one of the worst McDonalds in Dortmund. I have received completely cold fries/burgers several times. Especially if you come late in the evening, it tastes as if it had been fried or warmed up several times, inedible and asking for money for it is a disgrace.

Yes, just super delicious! I absolutely had to try the Hamburger M! Large, the two delicious minced slices are large and super crispy. So please don't bring any fries, one of mine was pleasantly full!

With every visit it becomes more and more breathtaking here. It's just, no matter I don't say anything, pictures are worth a thousand words. Today is my last visit here. Wish the operator continued success.

NEVER NEVER Chicken nuggets were either in the deep fryer twice or stood there for too long. They were rotten, dry and looked black. How can you sell something like that to customers?

Ordered a cheeseburger and got an old hamburger with a slice of cheese on it, it was 0.0 melted. The toys were also missing from the happy meal. Of course the little one was really happy at home. Thanks.

Unfortunately the fries weren't cooked through, snow white and soggy

Nuggets are dripping with fat and taste like they come from Lidl. Burger cold and inedible.

Could be a little cleaner, otherwise a normal McDonald's

Friendly employees. Child friendly

Rarely visited such a bad Burger King. The zero guests made us suspicious (the fast food shop next door was full!). We quickly realized why. Bored staff, not friendly, empty kitchen. Luckily we wanted to pay in cash because when we stood at the checkout and had a lot of problems (which we couldn't understand) we saw the really greasy and dirty shirt from the gentleman who was processing the order. It wasn't just greasy (I'll spare us everything else). In short: cancel the order and immediately move to the competition. Sorry, this franchisee doesn't work at all.

Unfortunately, the portions have become smaller and they seem to be saving money everywhere. Packaging is no longer what it used to be. You have to be careful with the drinks, the containers have become very, very flexible. The fries are often very cold.

You go to McDonald's in Eving with low expectations, but you are pleasantly surprised: the food is always fresh and of good quality. You really notice the difference. Unfortunately, the staff often seems overwhelmed, which occasionally delays service. Overall, a solid choice for a quick snack.

It took a while to get our order, but otherwise it was okay. Fast food

Ice cream machine doesn't work, employee recommends BurgerKing next door.

Fast food, personally I think that the burgers have become smaller and more expensive.

Actually it's quite ok there. But the fact that the employee complains loudly about the customers' orders and not just once and so that you notice it is not customer-friendly :( And when you point out to her that she should be happy because it's her money, you get a stupid sorry :/

Dangerous slide for the kids, there are so many other ways to build it safely and not painfully and this “anti-slip floor” is terrible

The employee named Fikret served me very quickly. I've never gotten my food so quickly in McDonald's. So polite, so nice, I only know that from dreams.

We ordered nuggets for €7.50 and got exactly 6 pieces. Why is this even on the menu?? Never again

Good fast food restaurant with parking. Became expensive. Otherwise OK

Food was good.. Not cold.. Otherwise.. Well, there are cleaner MC Dondalds

+ classic McDonald's + a few parking spaces available - unmotivated & slow employees - strange clientele who chill there

The nuggets I ordered this evening were completely dry. I've already thrown everything away at home.

Very dirty, employees prefer to chat instead of cleaning. You have to clean the tables yourself, we don't need to talk about the floor!!!

24 hours 7 days a week and not even a cheeseburger for breakfast 😕

You don't look in the bag and you're already missing a burger, not the first time you've found something missing

Guest meeting for specialists of all kinds

I wanted to order at the checkout because the ordering machine wasn't working properly and the rest were busy. Apparently that overwhelmed the cashier. After several attempts to convince myself to order from the machine because it was easier, I went to Burger King, next door.

I went there two weeks ago in the evening, I have a small child who I let play on the slide outside the restaurant, the area is fenced but unfortunately the small gate is not safe, every time a customer leaves the gate remains open and the child is at risk to easily go out onto the street which is always busy, we need to find a solution to make that space safe for small customers and put a gate that closes well so that we don't have to rush to close it every time after a customer leaves.

The first thing I thought about was having breakfast at quarter to eight in the morning, and if you consider that this branch was only open for three quarters of an hour, it already looked messy, which is usually not the fault of the staff, but that's the only thing I can say, otherwise everything was fine, staff friendly and accommodating, would be happy to come back at any time

I go there in the morning, around half past ten Because they're all fresh😋 It tastes good👍I use the app and am very satisfied😃

Absolute juice shop! Something is missing from every order, today even more than half and they can NEVER be reached by phone! The food that arrives is only lukewarm. Not recommended at all!

The employee who takes the order at MC Drive is completely rude and was today at 00:27, May 12th because his manner of speaking is completely disrespectful

MC wrap was cold, without saltz, messily done. Very poor quality. Employees unfriendly

Just wanted an ice cream and a milkshake. An employee pointed out in a very rude and rude manner that I had to use the terminal. It's just strange that a customer after me was allowed to order from him. Shortly after placing my order via the terminal, I clicked that I would like to pay in cash. Since I assumed, as did my companion, that we would have to pay when we received the goods, I stepped aside. And the same employee practically shouted that we should pay him “immediately and on the spot”. And when we got our order I was really mad about the McFlurry. For one thing, the ice cream is no longer mixed like it used to be. Then it was almost liquid and the toppings (stars) were so many that the ice cream was just a single liquid sweet mush. the milkshake was also almost liquid. Not like before and, for whatever reason, tasted like banana and not vanilla. This McDonald's was the last time I saw me

It goes without saying that it is characterized by delicious food, but also juices and good drinks and that the place is clean.

The Mc Donald here in Dortmund Eving is the most disgusting Mc Donald I have seen. Go eat there and you'll see. 🤢🤢🤮🤮.

Very dirty place, I will eat there again.

Great McDonald's, with a rich and inexpensive offer ;) Delicious food for which you don't have to wait long, despite huge crowds and queues in the restaurant. Clean bathroom. Open until late. I recommend my favorite McSet, i.e. Big Mac, fries and Coca-Cola ;)

Dirty, unfriendly people, we didn't even get half the order. Workers do not deal with guests. I asked for an extra tray and they gave me a dirty one. 😠

I waited 10 minutes for my order with the simplest burger

We had to ask several times for the table to be cleaned. The toilets were very dirty and smelled awfully of urine. The cleaning supplies for the tables were lying on the dirty trash cart.

Dirty tables not clean everywhere Garbage under the tables Branch manager only kicks trash under the service cart instead of picking it up.....no ice cream no milkshake no fries all in all Mäcces Dortmund Eving never again.

Almost had a fight with the guy at the counter,refused to give a lid made me wait forever to pay even tho he wasn’t busy and I forgot to add something on my order but he said he can’t type a new order at the counter i had to wait anyways fire him immediately

Open 24 hours a day, the only thing that saves the 4 stars

A McRib for 5.79 euros, on which there was a thin mass of overcooked minced meat, two mini slices of cucumber, two small pieces of onion and sauce, sorry, but I find that outrageous! The first McRib in a long time will be my last.

Got food poisoning after my visit yesterday! Check whether your “meat” is still good before you sell it on!

The food was good, the service at the drive nh was a disaster. You are simply asked brazenly if you could pay in cash instead of with a card?! Colleague then doesn't offer card payment and this has happened several times now

The service at McDonald's is really remarkably fast, which is especially useful when you're on the go or in a hurry. The order is processed promptly and the food comes to the table quickly. The dishes taste delicious. Additionally, the staff is consistently friendly and accommodating, making the entire experience even more enjoyable. The positive combination of speed, taste and friendly service makes McDonald's a reliable choice for a quick meal.

Menu selection via touchscreen column. Easy to handle. Food is brought to the table freshly prepared. Staff is very friendly. Good parking available. Everything at ground level is handicapped accessible. We recommend. Gladly again at any time.

Standard McDonald’s branch. No better or worse than the others in Dortmund and the surrounding area. Unfortunately, the toilets were very dirty and smelled like a 1990s train station toilet.

Bad food, we had extreme stomach pains... well, bad luck, even stupid if you go to mc stupid.

I was there relatively late in the evening, the staff was friendly, can't complain

There's supposed to be an apple turnover on it, totally disgusting

I went there with my family to the Mc Drive and placed our order and they simply missed 1 important order 😡 Of course we asked beforehand if everything was in there but the employee just said my colleague had packed the order, what a cheek. Not even a hello. Can they say what's the point? 😡😡😡 The food is at least good, but thanks for completely messing up my order 👎👎👎 They've never heard of equality.

Hallo, alles gut besonders die Cheeseburger!😋

Wir haben uns das Essen an den Tisch bringen lassen. Dauerte auch nicht lange und der Mitarbeiter war sehr freundlich. Allerdings war nicht alles frisch und heiß. Leider war es ziemlich voll und dementsprechend laut.

Service war okay aber es war natürlich wieder einmal die Eismaschine kaputt. Nicht empfehlenswert.

Leider hat die Hälfte der Bestellung gefehlt und alte Verpackungen ohne Code bei monopoly

Die Sauberkeit läst zu wünschen übrig. Traurig

Nun ja, die Konkurrenz nebenan kann es auch nicht besser

This is the worst MCDONALD'S that I have ever seen, the personal is not friendly and available, the place is very dirty no one cleans, they do not pay attention to the orders I ordered a sprite no ice and got cola with ice so I got up and go at the cashier and reordered my sprite but got a sprite with ice and a wet cup Disgusting...

Seit 5 Tagen eine Lebensmittelvergiftung!

In der Stadt schmeckt es noch schlechter. Arabisch sprechen ist von Vorteil

Mitarbeiter top. Frühstück Bürger sind Geschmack los.

Leider dauert es gefühlt immer ewig bis man dann sein Essen hat. Ich stand bestimmt 15 Minuten bis mein Essen fertig war. Der Laden war nicht voll. Beim Personal ist es unterschiedlich einige sind wirklich freundlich, bei anderen hat man das Gefühl , sie wollen nicht arbeiten und schon gar nicht Kunden bedienen

Sehr dreckig. Mitarbeiter rennen planlos durch die Gegend, Tische abputzen wird überbewertet. Und Steckdosen gehen auch alle nicht , um mal z.B Handy zu laden

Sonntag ist Katastrophentag kommst dir vor wie im Ausland nur Pack. Und der Service an dem Tag auch zum Kotzen.

Eiskalten Cheeseburger zuhause ausgepackt. Zudem völlig vertrocknet. War nur noch für die Tonne. Schade, scheint sich mal wieder zu verschlechtern. Lief ja scheinbar zu lange gut… Der Laden war auch nicht voll, dass man sagen könnte, dass das im Eifer des Gefechts untergehen konnte.

- Essen war kalt - Service sehr unfreundlich vor allem die Kassierer wollten nicht helfen wenn etwas nicht geht ging es halt nicht sagt man -Die Toiletten sind eine Zumutung sehr dreckig und sind am stinken Leider sehr schlechter Besuch vor allem dieser asiatische ) Mitarbeiter war super unfreundlich

Ein Stern ist noch zuviel. Der Shop war schmutzig, die Rückgabewagen waren mehr als voll. Das Personal quatschte lieber dummes Zeug im Bereich der Theke. Die Toiletten unter aller Sau, zwei Pissbecken quellen über, kein Handtuchpapier und der Trockner defekt. Insgesamt unter aller Sau. Absolut nicht empfehlenswert.

Für ein Fastfood-Restaurant sehr sauber und gemütlich. Das Personal ist zügig und nett, aber sichtlich überarbeitet, obwohl es nicht sehr voll war. Die benötigen wohl umgehend Verstärkung.

Ging sehr schnell, der drive Mitarbeiter war mega nett und höflich. (1998 :-) )

Boden klebt wie immer, keiner an der Kasse und man bekommt nur die Hälfte von seinem Essen. Leider schon mehrmals passiert

Der beste mc donalds aus Dortmund

Iced Coffee Shake Caramel bestellt aber Eiswürfel mit Caramel erhslten ... Davor hatte der Mitarbeiter statt Caramel, Schokolade gemacht und log auch noch. Auf freundlicher bitte, dass er ein neuen, wie bestellt, machen sollen hat er dann wahrscheinlich aus Wut den Shake extra versaut. Die knapp 5 Euro sollte man bei jedem versauten Shake Mal vom Gehalt abziehen und dann schauen ob der gute Herr das noch öfter macht.

Leider einer der schlechtesten Filialen die ich kenne. Sauberkeit immer wieder Grenzwertig. Trotzdem zwei Sterne für das überwiegend freundliche Personal. Nachtrag: 12.10.2019 Gutscheine bzw. COUPONS nicht einlösbar (Systemprobleme) Immer noch keine Besserung...eher negativer!! Toiletten stinken, Tische dreckig, Tablettwagen überfüllt, usw. Also wenn MC Donalds Qualität bieten und zeigen möchte, dann sollte das Personal mal besser geführt werden. Mitarbeiter geht am Müll und Dreck vorbei, und geht sich vor dem Haupteingang erst einmal eine rauchen!!! Wenn mein Töchterchen nicht gelegentlich mal etwas vom großen M haben wollen würde, wäre das definitiv nicht meine erste Wahl! Nachtrag 16.10.2023 Leider wieder kalte und nahezu geschmacklose Burger...lange Wartezeit...Personal leider nur mäßig freundlich

Oft sehr voll...gerade zur Mittagszeit

Wir wollten an einem Automaten bestellen, wo das EC Gerät nicht funktionierte. Daraufhin mussten wir zur Kasse gehen um dort mit Karte zu bezahlen. Das ganze System stürzte ab, was auch mal passieren kann. Jedoch wurden wir 10 Minuten lang ignoriert, als würde niemand an der Kasse stehen (und die Schlange wurde immer länger). Als wir fragten, ob jemand helfen könne kam ein anderer Mitarbeiter, tippte 3 mal auf das Display und sagte „ja muss laden“ und ging. Auf Nachfrage von einer Frau hinter uns, wie lange es noch dauern würde, kam ein rothaariger Mann mit Weste zur Kasse und antwortete patzig „10,15,20 Minuten halbe Stunde, das weiß ich doch nicht“ und knüllte alle Bons die vor ihm lagen zusammen, inklusive unserer Bestellung. Lange nicht mehr so unfreundliche Menschen bei einem McDonald’s erlebt.

Haben 25 Minuten aufs Essen gewartet. 2x beschwert. Die Chefin meinte nur, dass Alle warten müssen. Dabei war der Laden nicht einmal voll, mit Ausnahme der anderen Wartenden. Draußen war es auch leer,weil es regnete. Mein Essen war kalt. Das Klo war verdreckt, es klebte was an der Klobrille. Seife gab es nicht, Papierhandtücher lagen im Waschbecken. Ich habe noch nie so ein dreckiges McDonalds Klo gesehen. Und ich kenne McDonalds Klos auf der ganzen Welt. Bei McDonalds waren die WCs bisher immer sauber. Naja mal eine neue Erfahrung.

Der schlechteste MCDRIVE in meinen Leben. Die Dame, etwas pumelig und Brille, komisch blonde Haare - extrem frech kein Hallo nichts, man fühlt sich eher schuldig wenn man hier was kauft, extrem paTzige antworten. Also wenn das der Standard von euch ist - Armes McDonalds. Werde diesen Post auch auf McDonalds Deutschland senden.

Sehr freundliche Bedienung. Geh lieber zum Schalter als an die Automaten, mir ist der Mensch lieber.

Ganz ganz frecher Mann mit Brille, Glatze, Weste und Bart mit leichtem Orange-Stich. Wir mussten das kassieren fast selbst übernehmen.