McDonald's in Eckernförde

It is clean and tidy and well organized.

We were the first customers there just in time for opening so we could have breakfast QUICKLY. Order has been out for 33 minutes. No breakfast in sight. It doesn't work at all. Never again! When Franzbrötchen are first made, a note is required.

We were happy with the food and table service. There were also refreshing towels here. These should be offered at every location.

At MC I don't need to say anything, oh the toilet 😱 wasn't good, it definitely ruined some people's appetite.

Extra bacon for €0.80 and you get a strip of bacon. Laughable. The service staff was more discreet than friendly. Despite hardly any customers.

This MC Donald is pretty much the most disgusting thing I've seen in years. There is rubbish everywhere, completely listless and unmotivated "employees", and basically the wrong food in the bag. Complaints are either not resolved at all, or are dismissed as “you shouldn’t act like that.” But the best thing was the completely incompetent employee who walked around outside and kept coming to the cars with the wrong orders...much to the annoyance of the customers who had been waiting for what felt like ages. In short: THE VERY LAST STORE. I can only really advise anyone not to stop there.

The quality of the burgers and service is getting worse and worse. Orders are packed incorrectly and are often cold. Nowadays you always have to check whether everything is correct.

The burgers taste the best there😃... or so we think.

Everything great. Good quality. Unfortunately the machines didn't work properly, so we had to place 3 orders for 3 things :-D It was a bit annoying because everything arrived individually, but I think it was a software error and not the branch's fault. Service was good.

Rooms very cold, food okay Heating is probably working again. New M-Burger very tasty

Update September 24: Salad on the burger already half composted, disgusting See photo In the spring of 23 I was pleasantly surprised that the food was great, today, October 25, 23, the horror, burgers apparently reheated several times, fries soggy and salt-free. Had McDouble, Chiliese. Dry, the two meat patties could not be separated from each other even with force, the cheese was mostly dry and stuck to the paper, the buns were greasy/dry and sticky, heavily browned and flat. My enthusiasm from spring and summer is gone and the restaurant is back where it was for the last few years. The quality is subpar, some of the staff are incompetent, no knowledge of German, communication is pointless. I'm going back to BK...

We waited a really long time for our food...

First of all, I feel sorry for the employee who had to serve the drive-thru as well as the customers in the store completely alone. In the car I noticed that my wrap had a bacon sticker on it even though I only ordered one with cheese and egg. When I got home, I realized that my big morning egg also had bacon on it. This visit was a total failure.

The shop is dirty. The employees are unfriendly & listless. The food is not fresh and absolutely not edible!!! Unfortunately the menu wasn't complete either. We've never experienced anything like this at McDonald's! Never again!!!

Food very freshly prepared, not much going on, but sticky tables and leftovers under the tables.

All in all, the food was okay. The fries were as always. The burgers were okay, but the petti wasn't very tasty (neither the vegetarian nor the original (BURGER KING can do a lot more)). The drinks were without equipment (no lid/straw. The Franzbrötchin was bottomless. Too small, not cheap. The property was nicely decorated and the upper deck was open. Service was relaxed and the food was ready for pick up quickly. Conclusion: McDonalds has now been overtaken by the competition and I would visit another fast food restaurant next time

A McDonald's on two floors. Rarely seen. What else can you say? Not very crowded for an evening around 8 p.m. and reasonably clean.

I was just eating here with my wife and child and I can't recommend anyone to eat there. From my seat I had a nice view of the garbage cans where garbage was just lying there... fries tasted old... the burger was Apparently you can make it yourself... the worst McDonald's I've ever experienced.

I can only confirm that the restaurant is dirty and the employees seem completely listless. Even though an employee pretended to clean the tables, they were still just as dirty afterwards. Other employees stood listlessly behind the cash register and chatted. There really wasn't much going on and yet everything was dirty. Burger wasn't 100 percent fresh either because the cheese was already dried out. So in short, one of the worst McDonalds ever. I can only assume that they don't care because they expect guests who are passing through and who won't come back anyway.

I've never experienced a McDonald's where you have to wait that long for your order. And the employees are overwhelmed. Just experienced it again yesterday, ordered 4 cheeseburgers. It was at the top of the table being prepared, including a few more people, suddenly everyone was pushed away. Several customers asked where their order was and when Antwotz came, it was ready straight away The lady behind the counter told her colleague that she was getting confused. After 17 minutes and asking twice, I got my order. A gentleman said it's always so catastrophic here, I'm only on the corner once a month, but I experience it again and again. You really need to take a look here...

If you want to stay at home the next day with a stomach ache, you can eat there... It's getting worse and worse!!!

The food is not tasty, the burger has a lot of sauce which is spicy and doesn't go well with the chicken cutlet! Coffee (espresso small), very sour and very small, not worth the money! (11 euros to the wind)!

I just drank a coke, the food stuff isn't good for my stomach.

poor condition, toilet closed due to defect. Cola inedible, tastes like dishwater. Not recommended!

Really clean, waiting time was ok.

This location is just plain dirty. The garbage is piling up. The staff seemed listless.

Good food and fast table service

Fast food restaurant??? Waited half an hour for food. Then there's the lack of food. Never again. Then it's better to drive 100km further.

We were here on a Saturday evening, there were no more soft drinks, the tables were completely dirty, the trash cans and dishes returned were completely overflowing. Unfortunately not a good experience.

I always enjoy eating at McDonnalds, but lately I've been preferring take-out. At fairly busy times you can't even find a place there because there are only a few places available downstairs and the area upstairs is always cordoned off. That's a bit of a shame. I really like the food and often use the coupons and discounts through the app. That works great. I would like to see some of the employees smile or at least say hello and bon appetit more often. But unfortunately that has also diminished a lot, which is a shame. But when it comes to the food itself, I can't complain. Even if the prices are increased everywhere, the promotions via the app are more common.

Nice shop with food that's okay in a hurry

Where appetite disappears! Unfortunately, McDonald’s in Eckernförde was not convincing. The burgers were cold and carelessly prepared, the fries were limp and barely seasoned. Better think twice before eating here! 🍔🚫

Could be a little better looked after.!! Otherwise good o

For a Drive Inn order the waiting time for the order was very long... I won't use it again f

Bad service, employees in a bad mood, cleanliness leaves a lot to be desired, drinks (cola) were served without carbonation and only after a complaint was it announced that the machine was broken. Food was lukewarm.

Clean, comfortable, friendly staff

Went to the store tonight We waited over 1 hour for our food There was really a lot going on, but it can't be anything like that. A quick restaurant is supposed to be something like that or not? The staff is overwhelmed to no end Of course, the food was only lukewarm when we got it. That was also the first and last time I entered this store...

Unfortunately the chicken nuggets weren't like usual, were dripping with fat and weren't cross

Definitely the best service. Since I moved here I sometimes come to eat after work, everyone is so nice and you can tell they work a lot. ❤️

The juice shop gave me 3 nuggets too few and I got sweet and sour mayonnaise twice.

Unfriendliness is extremely important here, neither a hello nor a please nor a thank you, an absolute no go, the fries resembled a rubber band. The burgers have shrunk extremely. It was really dirty and disgusting. There were a lot of stains on the floor in the toilet, including blood. In my opinion you should consider closing the store.

Good friendly service, very clean

Small but nice. Very few seats, so we almost left with our food.

The slowest drive in I've ever seen.

We had been looking forward to coming to Germany again to taste the things that Denmark cannot offer. But ..... now we've been there and probably won't be there again. It was not what we are used to. Shameful.

It takes way too long to wait more than half an hour for a menu

Horribly dirty. There's zero cleaning staff.

Unfortunately, it has now become increasingly common that orders are not completely put together when you order take-away food. Even if there are a lot of customers on site, you can't always have to check the orders to make sure everything is in the bag. Today the curly fries were missing again. If only there was a sauce that was missing, it would be ok. But forgetting side dishes or burgers leads to customer frustration. I don't often get things there, but my rate of forgetting things is still 50%. That simply cannot and must not be the case. What a shame!

Unfortunately I can't give a good review for this McDonald's But I think it's not the fault of the employees, but rather the division of the employees (too few) and the management in general. The situation is terrible, the employee who takes orders seems to have too much else on his mind to concentrate and the poor girl who brings the orders to the customer (after a long wait) gets all of the customers' frustration without to be able to do something about it Our meal wasn't complete at the beginning, we had to wait too long for fries and ice cream with cola (about 25 minutes) and unfortunately it wasn't clean there either Although my expectations are not high for fast food restaurants, I was really disappointed here

No recommendation, staff very uninterested in their work. The order was not complete, more than half of it was missing, and when we asked about the missing menus we were treated very unkindly. It was very busy, but there was still no excuse for not receiving all of your orders. So when we were finally able to eat it, we unfortunately discovered that the fries weren't really ready and some of the people were cold.

Ordinary McDonald's, no worries... I ate it because I was hungry

Long wait, then the coffee was forgotten and then the chicken was missing on the big morning chicken :(

Waiting for a quarter of an hour isn't great even though there was nothing going on

It was quite okay. Nothing special.

Waited 25 minutes for my order even though there were only 4 customers in front of me. Staff nice but slightly overwhelmed.

Unfortunately, toilets are a mess.

Please save yourself the trip to McDrive. Not only is the passage for station wagons, for example, quite narrow behind the last counter, no, at the counter itself you only pay and give out drinks. You are asked to drive around and wait in the parking lot, which doesn't have many parking spaces for this "service". Because here every order is brought out individually and there are shouts of questions about who gets this and that. Even just for 2 McFlurries. Unfortunately, the fries were often forgotten (twice in the last 3 weeks). Even if you are supposed to check the contents, you don't have a chance because the employee will quickly leave because the next orders are waiting. In the evening from 10 p.m. a 20 minute wait is not uncommon. I will only go in here in the future and order there

The Mc Donald's in Eckernförde is actually not recommended at all. The service is really bad. Unfortunately, the staff at the Mc Drive counter don't understand German either. So we had to go in and order at the terminal. That's the advantage of the terminals, you can order there without any differences. Unfortunately, McDonald's isn't clean at all, but you have to be honest, these restaurants rarely are anyway.

Complaints are not taken seriously. The monitor with the order status is always pressed to ready for collection, even though it takes longer.

Total chaos in the drive in... Order acceptance completely overwhelmed. 15 minutes of waiting for 3 cheeseburgers and 1 Big Mac that were only lukewarm. Not again so soon.

Unfortunately very poorly trained staff. They didn't know what to do first. One of our orders was immediately deleted without being finished. The cleanliness of the toilets was also very bad. I rarely go to McDonald's anymore and even if it's so bad I wonder why at all.

Normal McDonald's, like everywhere else

Only bad Food: Mini burgers 🍔 cold disgusting Restaurant: dirty Staff: Don't understand any German 10€ menu offer for trash never again

Eternal waiting times. Order status is immediately pushed away, Otherwise there will probably be trouble from the company. Terminals have no paper, be sure to pay attention and remember the number. If you give information about the problem, you will be hit on. Always an experience 😤

wir wohnen in Eckernförde wir waren schon diverse Male hier wir zahlten viel Geld für euren Müll mini Burger 🍔 verdrecktes Restaurant Personal mit schlechten Deutsch Kenntnissen sind wir im Iran oder in der BRD ? MC Doof verspricht viel bietet nichts nie wieder in diesen Drecksladen Pfui

We wanted to place an order in the Mc drive and stood there for 20 minutes and nothing happened and then left without ordering anything, so MC Donalds Eckernförde never ever

Very nice, patient and competent employee! Everything in the app explains what we didn't understand.

Unfortunately only 1 star We actually wanted to eat there with our 3 children but it was so terribly cold in the restaurant that we had to stop eating and preferred to continue eating in the warm car. In addition, my wife's cheeseburger was cold and her nuggets were forgotten. That was the end of the evening for us.

The slowest MC drive I've ever seen.

Incorrect opening times on Google. At least I was sent away by one employee.

Both the nuggets and cappuccino we ordered were really hot. Most McDonalds can't do that. We really liked that

The McDrive is an absolute disaster. There is no distribution window, so those waiting stand across the parking lot and on the street waiting for the employees to come out and find the right car.

Yesterday I was with a friend, my boyfriend and I wanted the MC smart menu but we got the normal one and the worker was unfriendly and didn't understand us.

Were there this afternoon, fast service, food super hot, see you next time. Recommended

Waited a long time until you could order At the terminals you could only order to take away "Fresh" burgers cold

Ordered food at the drive in, order was not understood, food arrived cold and incomplete

McDonalds in Eckernförde: OMG!!! McDonalds in Eckernförde, where guests are perceived as a burden and disruptive factors! We arrived in Eckernförde after a 4 1/2 hour drive on the motorway and just wanted to have a quick and uncomplicated coffee and use the toilet. So we searched on Google for a McDonalds or McCafe in Eckernförde and then we went to McDonalds in Eckernförde exactly at opening time on a Saturday morning at 9 a.m. to an ice-cold and soulless fast food restaurant in a desolate area. We were and remained the only two guests in the first half hour after opening that morning. There was a grumpy and taciturn employee at the counter, who was only recognizable as a McDonald's employee because she was standing behind the ordering counter. Apparently this young woman was still wearing her private clothes, which consisted of black pants and a grubby sweatshirt. In any case, this employee of the system catering was not wearing the otherwise well-known and typical (hygiene) clothing of McDonalds. My wife wanted to go to the toilet first. However, all toilets had NO lights and were pitch black. We asked the employee to please turn on the lights in the toilets before ordering. The employee said that she was not allowed to do that because only the team leader was authorized to do so. She would let him know, but she obviously didn't. After placing the order, we once again urgently asked this employee to please inform the team leader so that he could finally turn on the lights. The employee said again that she would do it, but continued to work in the front area without informing the team leader. Hoping that the lights in the toilets would finally be turned on soon, we drank our coffee with a view of several large garbage containers dumped in a desolate parking lot in front of the McDonalds. After a whopping 25 minutes!!! my wife tried to enter the toilets again. These were still without light! My wife then called out loudly to the employee at the counter, who was joking loudly with another employee, probably the team leader, in the back area. Apparently the employees could now talk and laugh, just not with annoying guests! Without making any effort forward, the toilet light was finally turned on from the back area. From whoever! We actually like to have a coffee in a McCafe on our car journeys and we know many of these establishments in Germany. However, this McDonalds in Eckernförde is the worst we have ever experienced. In the USA, a branch like this would immediately have its license revoked because it is simply bad for business and also causes immense damage to the McDonald's brand in general. In Germany, those responsible at McDonald's should take a closer look at this branch in Eckernförde to see whether it is still compatible with McDonald's corporate philosophy.

McDonalds in Eckernförde. OMG!!! McDonalds in Eckernförde, wo Gäste als Last und nur störend empfunden werden! Wir kamen nach 4 1/2 h Fahrt auf der Autobahn in Eckernförde an und wollten nur schnell und unkompliziert einen Kaffee trinken und auch kurz die Toilette aufsuchen. Also auf Google nach einen McDonalds oder McCafe in Eckernförde gesucht und dann sind wir genau zur Öffnungszeit an einem Samstagmorgen um 9 Uhr bei McDonalds in Eckernförde in ein eiskaltes und seelenloses Schnellrestaurant in einer trostlosen Gegend eingetreten. Wir waren und blieben die einzigen zwei Gäste in der ersten halben Stunde nach der Öffnung an diesem Morgen. Am Tresen stand eine mürrische und wortkarge Mitarbeiterin, die als McDonalds-Mitarbeiterin nur daran erkennbar war, weil sie hinter dem Bestell-Tresen stand. Scheinbar hatte diese junge Frau noch ihre private Kleidung an, welche aus einer schwarzen Hose und einem schmuddeligen Sweatshirt bestand. Auf jeden Fall trug diese Mitarbeiterin der Systemgastronomie nicht die ansonsten bekannte und typische (Hygiene- ) Kleidung von McDonalds. Meine Frau wollte als erstes kurz auf die Toilette. Alle Toiletten waren allerdings OHNE Licht und waren stockdunkel. Wir baten die Mitarbeiterin noch vor der Bestellung doch bitte das Licht auf den Toiletten einzuschalten. Die Mitarbeiterin meinte, dass sie das nicht dürfe, weil nur der Teamleiter dazu berechtigt wäre. Sie werde ihm Bescheid sagen, was sie allerdings offensichtlich nicht tat. Nach der Bestellung baten wir diese Mitarbeiterin nochmal eindringlich nun doch bitte den Teamleiter zu informieren, damit dieser nun endlich das Licht einschalten soll. Die Mitarbeiterin meinte wieder, das sie es tun werde, hantierte aber weiter unbeirrt im vorderen Bereich, OHNE den Teamleiter zu informieren. In der Hoffnung, dass nun endlich bald das Licht in den Toiletten angeschaltet wird, tranken wir unseren Kaffee mit dem Blick auf mehrere große Müllcontainer auf einen trostlosen Parkplatz vor dem McDonalds. Nach sage und schreibe 25 Minuten!!! versuchte meine Frau erneut die Toiletten zu betreten. Diese waren noch immer ohne Licht! Meine Frau rief dann am Tresen laut nach der Mitarbeiterin, welche im hinteren Bereich mit einem anderen Mitarbeiter, wohl der Teamleiter, laut scherzte. Reden und Lachen konnte die Mitarbeiter nun scheinbar doch, nur eben nicht mit lästigen Gästen! Ohne sich nach vorn zu bemühen, wurde dann vom hinteren Bereich veranlasst, das endlich das Toilettenlicht eingeschaltet wurde. Von wem auch immer! Wir trinken eigentlich auf unseren Autofahrten gern in einem McCafe einen Kaffee und kennen viele dieser Einrichtungen in Deutschland. Dieser McDonalds in Eckernförde ist allerdings der schlechteste, den wir jemals erlebet habe. In den USA würde man so einer Filiale sofort die Konzession entziehen, weil das einfach nur geschäftsschädigend und auch ein immenser Schaden für die Marke McDonalds ganz allgemein ist. In Deutschland sollten die Verantwortlichen von McDonalds sich diese Filiale in Eckernförde einmal genauer anschauen, ob das mit der Firmenphilosophie von McDonalds überhaupt noch vereinbar ist.

Was there for the first time, ordered at the drive in, was then supposed to pick up my order at the next door... Had to drive around again because I didn't know that my order would be brought from the normal entrance and exit. Otherwise everything was great..French fries were cold and old, 02/25/24 Addendum.

Once again something was forgotten when ordering, it's really sad, there were 4 things that I ordered and again I only received three things. Man calls there and no one answers, just sad!!!!

Mc Drive customer. Unfortunately, a complete disaster. It started with the fact that the lady at the counter couldn't speak or understand German. It was a long time trying to order something. The answer wasn't: I'm sorry, I can't understand you, it was always just: What or an unpleasant, shy grin. Questions asked could not be understood or answered. Only a colleague could help. When I finished ordering, the order came relatively quickly. Unfortunately with the wrong sauces I had to get out and go to the store. There I easily got the right sauces. You could also speak German very well there. At the end, unfortunately, we discovered too late that the mayo and milk shake were missing. So Mc Drive is not a good idea and always check everything explicitly. Unfortunately, out of anger, I completely skimmed over the milkshake and mayo when I checked the receipt. My mistake. Stay away from McDonalds for now. 30€ isn't worth it either.

TERRIBLE! The store is dirty, the employees are unfriendly 🤔🫣 and there are loud arguments behind the counter! Table service! Tables are not cleaned! TOILETS CORNER!! Food is bad AND COLD! ICE CREAM ORDERED: LITTLE SHOCK SAUCE SMARTIES MISSING! I don't miss this store! The McDonalds has not made itself the best, unfortunately the negative one

A McDonalds like many others. Food is like everywhere else. Tray trolleys are often only cleared away when they are full. Ice machines are often cleaned very early so that there is no more ice in the evening. A tip if everything downstairs is full, just ask if they open upstairs, sometimes you're lucky.

First order was wrong, advised credit was given. When I asked about the credit, the statement was that the shift leader had a break. We should please wait until the break is over so he can check it. Could take 20 minutes WOW how was that, tell is king. And this isn't the first time the order has been wrong.

We were there just before 11 p.m. & the store was relatively full. Tablet trolleys were full & the tables were stuck. The chicken from the McChicken was very strange and that's how it tasted. My curly were hard & completely cold. But the absolute highlight was that we ordered a Cola & a Fanta. We got 2 Cokes (one of them zero) - I didn't know that my partner had ordered a Fanta, so I tried both Colas.. my partner got it but noticed & was right in front, announced that it was the wrong drink & we tasted it. He got his Fanta without any problems BUT the Coke we exchanged was simply given to the customer behind us 🤮 Unfortunately, the customer left so quickly that we couldn't react. Once & never again. The staff were actually friendly, but you could also tell that the staff were annoyed.

The cheeseburgers were only lukewarm and the toppings were postponed. REALLY NOT NICE 😔 The coffee was very tasty.

It's simply underground how this store has changed. Some tablets don't work. There is no table service, which means you have to constantly stare at the monitor to see if the food is ready or if the number isn't even deleted. I ordered to eat there and then arrived to take away. Forgot Coke. Simply completely understaffed or simply not with motivated employees. For me the last time.

Shortly before the order was completed, two terminals broke off and the coupons were invalid. Too much time. 2nd attempt at the drive in - hard to understand on both sides. So quit and go to the competition.

Finally real fries again. Crispy and with salt.

Just McDonald's. Food was warm but order was not complete and the queue was very long. It took. Had to be asked. Order monitor didn't work.

Es ist sehr unvorteilhaft, wenn bei Problemen mit der Bestellung die Mitarbeiter weder deutsch noch englisch können und sehr unfreundlich sind

Es ist viel zu teuer, eine kleine tüte Pommes 🍟 ( viel zu klein) 2 Euro 87 zu verlangen ist eine Frechheit . Ich habe 24 Euro 89 bezahlt dafür kann meine Frau und ich wo anders besser essen gehen , wenn man 5 Euro drauf packt . Wir werden nicht mehr zu McDonald's gehen.

Es ist leider nicht das erste mal das man warten gelassen wird wenn man in den McDrive fährt. Wir haben bereits mehr als 13 Minuten warten müssen bevor überhaupt die Bestellung aufgenommen wird. Geht meiner Meinung nach nicht.

Sehr unfreundlich Personal, habe nur die Hälfte meiner Bestellung bekommen und musst über eine stunden auf mein Essen warten

Burger werden immer kleiner und teurer

Der Laden ist schmutzig, die Mitarbeiter unfreundlich und der Tischservice wird auch nicht genutzt. Essen ist schlecht gemacht, waren nun jetzt schon 6 mal dort und bei allen 6 malen war der Zustand so...

Sehr verdreckt. Tische werden nicht abgewischt, der Boden ist extrem dreckig gewesen. Personal reagierte schnippisch als ich um Tischreinigung bat

Leider nicht ganz so sauber wie von McDonald's gewöhnt. Toiletten echt unterirdisch

Sanitärer Albtraum, ganze Bude zieht.. kann man eigentlich nur im Sommer kurz halten

Wer MC Donald genießen möchte sollte sich eine bessere Filiale suchen denn hier keine Hilfe beim Eingeben der Menues am Terminal, niemand will wirklich verkaufen sondern nur die Zeit absitzen, bei Bestellungen essen lauwarm, nicht durch und Salat in der Schachtel verteilt...dringend Verbesserung angeraten...😎