McDonald's in Dresden

We waited 80 minutes for our order. Admittedly, it was busy, but the orders were not prepared in order. New orders were given priority, old orders apparently disappeared. When asked, I had to hand in my invoice so that my order could be processed. Of course that doesn't work at all. As a small side note, it should be noted that the McChicken was cold and didn't taste as usual. We also received a completely wrong burger. The employees were friendly, but also extremely overwhelmed. I also work in retail, so I understand a lot of things. But that was just nothing today.

McPlant without Patty. Of course you only notice it on the motorway. Great system catering

Nice ambience and facilities, very tasty food for young and old, keep it up 😊

I'm from MV and ate there for about 2 weeks, everything was good. Now I received a fine of €35 for parking too long. I think it's a disgrace that paying customers are being ripped off like this. I won't be driving to a McDonald's again anytime soon, especially not this one.

Dirty and unhygienic. Overwhelmed staff don't speak German, you feel like you're abroad. After 30 minutes of waiting, the food was still cold. Absolutely shabby even for McDonalds!

The smell from the toilet could be smelled in the guest room. Delivery to the table took a very long time. Probably too many new staff and there was not enough training for them. Nice new facility

Please teach your employees to call out the numbers at least up to 99 in German and not just in English and Hindi. My grandmother had no way of knowing her order was ready because only foreign languages ​​were called out for several minutes.

Quality of fries really unusually bad. Tasty Bacon Low warm Staff nice.

I recommend this place👍 However, I am wondering about the huge difference in the availability of sandwiches between Poland and Germany. We have a half-sized menu available, but of course this does not affect the quality and rating of this particular place. Overall, I recommend it😊

Disaster! We wanted to eat something “quick” at 8:30 p.m.! We waited over 20 minutes for our food! There wasn't even close to much going on. Other than that, it looked like crap! The trays were also piled up on the tables with the rubbish. The tables were disgusting and weren't cleaned and I don't even want to talk about the toilets! Everything was redone but the toilets were saved!? It stank, the soap was broken and everything! It wasn't pretty at all!!! Oh and there is nothing left for children to play with to bridge the waiting time!

Had no other complaints, the food was cheap, the taste leaves a bit to be desired but that's understandable for fast food

Delicious food, quick preparation and friendly staff.

Unfortunately it's not so nice anymore after the renovation. There are definitely nicer ones in Dresden.

Everything was great, one point deducted are the small toilets 🚽 kept very low, more for little princesses and not adults 🙂

I had the "M" and a McCrispy with bacon. Both were only lukewarm and tasted a disaster. The M didn't taste like anything. Even the sauce was unsalted. The crispy tasted like it had been made lukewarm in the microwave. Then I hoped that the hot chocolate pocket would at least taste good. Yes, they taste good if you like to eat them cold. The only good thing that tasted good was the chocolate shake. Well, I know a lot of McDonald's restaurants but I don't come here anymore!

Very attentive young man serving (the one with a retro hairdresser). Thank you.

Simply bad.... 1 star is already too much! It's a shame that you can't give 0! Yesterday we had another funny incident at this McDonald's... I have always ordered McFlurry with 2 sauces and always got it. Yesterday it suddenly said: sorry, 2 sauces can't be given out in winter and you can only use 1 sauce, that comes from McDonald's Munich... So honestly, what's the point, are you bored and who thinks of cheese like that? out of!? Is the chocolate out in winter or is there no caramel sauce in winter!? McDonalds definitely has to grow it first Or how??? It's really starting to get ridiculous. But in the summer you can use 2 sauces again, you don't have to understand that logic makes no sense...

You should have checked straight away at the drive in. Forgot 20 nuggets again. Disgusting!!

We were here for coffee and cake, the coffee was the worst in a long time, totally thin! The cake and cookies were not fresh. The tray carts were not taught, the toilets were very unclean, no toilet paper. We won't come back here again.

Waiting time too long. Service unfriendly... Order wrong...

Man orders 1 ice cream and waits half an hour for the order and someone else who ordered his 3 ice creams much later gets his order beforehand 🤨🤨🤔

Food standard unfortunately was cold, ambience dark, no greenery like plants etc

Four of us were there last night and got food to go. It was Friday and therefore very busy. But what I don't think is possible is when two employees stand at the counter and just look at people when the Rand restaurant is full, the drive in is also full and there are more than 20 waiting guests who have food to go, but they still don't help in any way , so it goes faster. That's not teamwork, is it??? We ended up having to wait more than 15 minutes and then it wasn't even really warm. We will get our food somewhere else next time.

I was at McDonald's Elbepark today and I have to say that I was very disappointed. I had to wait 32 minutes for my order and during that time the staff were unable to provide me with any information or help. Mc Café staff was absolutely unfriendly and instead of my reusable cup I took a paper cup. Of course, when I asked if that was correct, I was answered with a shrug of the shoulders. I've never experienced anything like that! The meal I was looking forward to became irrelevant as poor communication and the long wait ruined my visit. I will definitely avoid this restaurant in the future and prefer to eat somewhere else. What a shame about the location! In the end everything was cold because it was just standing behind the counter the whole time and the staff wasn't able to operate the displays or answer simple questions about where it was. ---

We ordered from MCDrive via the app, so far it worked, but unfortunately the largest citizen was missing, which was 1/3 of the price of the order. When the complaint was made, all they were told was that this can happen with 10,000 orders a day... I don't even think it's correct to apologize for the oversight The taste was okay.

I actually only come here because of my son, he can enjoy the Happymeal and slide and play a bit. It's just stupid when McDonald's simply removed everything for the children after the renovation.

Very nice MCs. Food tastes delicious when you are very hungry. And very WILD aliens at MCs. See picture 😁🙃

Food is ok, unfortunately it's getting more and more expensive and there's nothing left for quick snacks. Was here for the first time after the renovation, the toilets could have tolerated that too. No soap and everything was dirty so you think it's an unmanaged rest stop

There isn’t a lot around for breakfast in the morning so we went here. The food is actually really good. Different that they don’t offer hashrowns or anything like that. But we had it for two mornings and it was great to us!

- I'd be happy to be with you if it can be arranged on the weekend - can also be reached by public transport but it's a bit of a journey and if you want to go back home you go back in the same direction otherwise walk through the Elbe Park

Very bad. Doesn't taste good and looks terrible (see photo). Unfortunately, as with all McDonalds in Germany... McDonalds is much better abroad. 1 star for the food here. Two stars only for cleanliness in the branch.

I had dinner and spent time with my family at McDonald's, and two weeks later I received a 40 euro fine in the mail for parking in this restaurant for more than 1.5 hours! This is simply unimaginable, a disgrace and a disgrace. Even supermarkets allow long-term parking, and that's a RESTAURANT! I will never come back here again.

It has happened so many times now that not everything that was ordered and paid for is in the bag. It's annoying when you get home and find it's missing and it's still cold. Thrown into the packaging it looks very unappetizing. Your quality has deteriorated greatly!

An absolute juice shop since the renovation! Waited 15 minutes for food in the McDrive, the service didn't speak a word of German, the food was cold despite the long wait... 👎🏼👎🏼👎🏼

Best McDonald's in Dresden 24H service

The best McDonald's in Dresden.

Received the ordered items quickly. Please clean the tables more often soon.

Now it can hardly be described as fast food... long waiting time even when it's not busy... waited 20 minutes for burgers and fries...

Worst McDonald's in Germany. Incredibly slow. Also so slow that I had to give other people the order. Cooking yourself is faster. This is not a fast food restaurant.

Hopefully you learn from this: The prices are now outrageous. The fries were cold, unsalted and hard. When I complained that the fries were inedible, I was given salt, but no one asked if I wanted new fries. I now consider your quality to be unreasonable. If such prices are called and digitalization is carried out as a personnel saving measure, at least the quality should be right. In addition, the cleanliness in the restaurant and in the toilets was a disaster. There wasn't even soap. We won't be coming back.

Since the renovation, the waiting times have been utopian, regardless of whether it is full or empty. Not reasonable for such food!

Chic ambience after renovation.

Great, everything was renewed inside. Keep it up. The food was good.

Very weak... Ordered cutlery for a salad at the drive-thru was forgotten, as well as all the sauces and ketchup for the Happy Metal and the nuggets... We won't be coming back here any time soon...

Went there late in the evening, had a good atmosphere and the staff were in a good mood despite the long working day, time for a few jokes - just wonderful. Of course it's all MCe's quality but sometimes it just has to. The new store looks very good too...

I was ignored every time I wanted to pay.😠10 whole minutes.

For the umpteenth time I ordered something different in this restaurant and once again received different food/incomplete order!

Delivery area ends 1km from our place of residence. McDonalds refuses to deliver to us even at an additional charge. On the phone with the branch manager = absolutely inflexible and unfriendly!

Very rude staff. I ordered at the drive-thru and just quickly looked in the bag to see if the mayonnaise hadn't been forgotten, like last time. Less than 10 seconds after I was handed the bag and asked if the mayo was there, which was at the bottom, I was rudely and rudely asked to drive up (and of course without the word 'please'), even though I had done so immediately after paying I had to wait and see how a lady in front of me, who obviously had an incomplete order (!), walked up to the window again to accept the missing quantities! Apparently the store is doing too well to have to be polite to those who come to deposit the money... This branch is often on the way for me, but I don't come here anymore, instead I'll go to Burger King (nationwide) in the future when I feel like fast food on the way.

Good Mces. Never disappointed me

Not recommendable. Long waiting time even though nothing is going on. Products are missing. It's happened several times.

Unfortunately not satisfied. There was hardly anything going on and yet part of the order was forgotten. And since it was unfortunately available to take away, there was no chance of getting it even though it was paid for..

This branch was our favorite place before the renovation, we came here often. But since the new renovation everything has changed. The efficiency is extremely slow, today it took more than half an hour to get our food. Is this even McDonald's anymore? The speed is slower than a normal restaurant! When we asked, we were treated unkindly. The store wasn't even full! Just unbelievable! We have decided not to come again in the future.

With every renovation, McDonald's becomes more and more of a gray, depressive building. Back then it was child-friendly, today it's uglier than an employment office. In addition, prices are now overpriced. 12.99 for chicken waste products is a rip off. With new stupid automated technology, smaller vehicles like scooters are sometimes not recognized by the drive in. McDonald's has always had poor food quality. Now all other aspects are following suit in their lack of quality. McDonald's started weakly and then fell incredibly sharply.

It's been a long time since I've eaten at the McDonald's branch and I was pleasantly surprised by the renovation. Everything looks very modern and corresponds to the time. Plus, everything was clean when I visited. The staff was friendly and the food was freshly prepared.

The McDonalds at Elbepark was recently renovated. Unfortunately I was quite disappointed, visually everything was fine and just like a modern McDonalds is. Unfortunately, even after the renovation there is no place for children to play. The service was friendly, but not particularly attentive. When it comes to food, I don't think the kitchen didn't care. The roll was bone hard... I'm used to better things from the McDonald's branches in Dresden. 😅

Now I'm wondering why, but now that we've been there for the third time and every time we've forgotten to add something to the order, we're not coming back. I really wonder how you can forget to add everything every time, it's a shame .

After the reopening, one thing or another doesn't seem to be going quite smoothly. If you order an iced latte caramel, I don't like to get filter coffee with ice cubes without caramel

Today we ordered food in the house with table service, after about 10 minutes the food came, unfortunately a large portion was missing. So we went to the counter and complained about the whole thing, a very unfriendly woman told us that she had to finish another order first! So she managed to give us the rest of our order and there were no nice words or an apology. Service and handling of complaints 6 set.

After renovation, a great McDonald's with a modern atmosphere. Food and prices are the same as usual at McDonald's.

Unfortunately I don't understand the problem, the employees actually all seem competent, but today was the third visit in a row in which we didn't get what we paid for/ordered. We actually only come here quite spontaneously every two or three months to pick up something from McDrive. But something is very wrong: today we ordered vegan nuggets and got normal ones (even though it was correctly displayed on the board). Last time we only ordered an ice cream and a milkshake, we got an ice cream and a coke. The second to last time we ordered two cheeseburgers and nuggets. Again we got normal burgers and the sauces were missing. Just not celebratory.

Been to McDonald's for a long time now. And I have to say I'm so disappointed. I was in Dresden at the Elbepark, everything has been renovated and it looks very good. But the food is just a disgrace, for the price you now pay for a “burger” and what you get is just ridiculous to me. The service on the day I was there was the unfriendly thing I have ever experienced. I mean, if you don't enjoy your work and it bothers you when you have to talk to people, then you should look for something else. Maybe you should invest again in the friendliness of the employees, the quality and appearance of the food so that it now fits the newly renovated house. So for me it was the last time I was there.

We had lunch at this McDonald's today and it was delicious. The employees are very friendly and you don't have to wait long if you don't order a lot. The atmosphere also looks very nice. I can only recommend taking a look there.

Disgusting and unpleasant service, we waited an hour for our food. We didn't order anything out of the ordinary, but we were really pleasantly surprised by the time we had to wait. Better avoid this McD next time!

After the ACDC concert, there was a huge rush there but the staff sent out every order quickly, whether large or small... Great performance, I've experienced worse in other branches... Keep it up...

Rarely have we ever experienced such a fast McDonalds, despite the rush of AC/DC fans on a Sunday evening. Quality as always at Mcces. To recommend!

I don't know since the renovation it hasn't worked at all. You wait significantly longer for your order and the citizens are simply thrown together so that you can put it together yourself first.

Dirty toilet with broken locks on the doors. The order took 20 minutes

It's supposed to be a fast food restaurant. You have to wait forever for your order. The staff is totally overwhelmed. And when the time finally came for us to finally receive our order, to top it off, the staff insulted us stupidly. Result: never there again!!!

Bring the food to the parking lot...

I no longer think the prices are appropriate for the quality of the food served. The speed of service has also decreased significantly... now it's time to wait... only the coffee tastes better than before, but is also significantly more expensive than at the gas station... the new ambience... a matter of taste... use Mc -Donalds is happy for business meetings....probably not anymore, as you have to pay a €30 parking fee after 90 minutes

Fries cold Burger cold 2 different cola (Zero+Light) not labeled

Since it reopened, people have been waiting forever for their menu during peak times. The children's corner was also removed (even though the technology in the "old" McDonald's was 90% defective). Unbearable waiting with children. We will go somewhere else in the future.

The slowest MCs I've ever been to. A bit of breakfast took a whopping 30 minutes and it wasn't really good. The tone was unfriendly. Not again, next time Elbe Park opposite. The toilets were dirty and smelled.

It's been an absolute disaster since the renovation. Benches are totally wobbly, and everything is child-sized. Tables and benches are far too low and too narrow, even though there is enough space. When you wait for your order, you stand in the middle of the room with no standing aids available. The takeaway burgers in cardboard packaging are packed upright and therefore fall apart. There is no longer a play area for children. Everything so that you can leave the “restaurant” quickly. From the outside it has the charm of a military barracks. From now on it will probably only be McDonalds Hansastraße.

Flabby, lukewarm fries and lukewarm burgers. Either McDonald's has become so bad or these were scraped together leftovers.

Drive in, ordered + paid for curly fries for €3.89 and discovered at home that they weren't there. Please urgently check all orders for completeness, as the staff apparently does not do this

Ambience after the renovation -10 absolutely below all cannon, now they have even taken away the play space for kids!! It's nice how child-friendly McDonald's has become. Never again Peschelstrasse

Top. Heidenau is newer, but considering it's been open for so long, it's always good, despite a price increase of around 36% for the Happy Meal. If you can do a handstand, you don't have to think backwards!

The absolute disaster. Nothing seems to be happening here. 30 minutes for two cappuccinos, mini pancakes… just not normal anymore. Oh, it used to be nice when there was still “fast food”.

Toilets absolutely filthy, extremely long waiting times (over an hour) with normal crowds.

The slowest service I have ever experienced. It's always like that in this place.

Bad service, food rather below Mecces average, waiting time 30 minutes +.

New restaurant very stylishly furnished, the parking spaces are also well laid out. McDonald's took A CUT, which isn't so nice; Unfortunately there is no longer a playroom or other play options for the children. Neither inside nor outside. That's a real shame 😢

After the reopening, the organization was unfortunately a bit chaotic. Ordered from McDrive today and the fries were forgotten, burgers were packed vertically in the bag and therefore completely fell apart. There were also no promotional glasses on site, but that can always happen. The salad was already 7 hours old and therefore close to the discard limit. Everything used to be better 😉

Danger! Reopened at the beginning of May. According to the employees, it will take some time before they can offer the usual speed. Waited 15 minutes for a burger and toast. So please wait a little longer before visiting, or bring your time with you. But it turned out beautiful 😉

They can't count the same result in this MC Donalds either - it runs like a common thread through the MC Donalds restaurants. I ordered 6 nuggets twice and only got 5 again. What's the point of making everything new if no one can count. It's sad, I can't open and check all the food on the serving counter every time. It's really sad, teach your employees how to count correctly! In addition, there is advertising for the great glasses but nothing there, if there are no glasses you shouldn't advertise them!!

I ordered plant-based nuggets because I've been a vegetarian all my life...I was served a mix of chicken and plant-based nuggets in the plant based nugget box. This was immediately clear after I ate a chicken nugget because the texture and color were completely different. I spoke to the staff and they initially tried to claim that I had been served the vegetarian nuggets. When I showed the color difference again, they finally gave me a replacement. But there was no apology or refund and honestly, for such a mistake it just wasn't enough. If McDonald's advertises that they serve vegan food, they need to make the effort to do it right. This is incredibly disrespectful to people who can't eat meat for health or religious reasons and who order plant-based nuggets because they think they've found something safe to eat... plus the toilet was disgusting, with no toilet paper or soap .

Disgusting rip-off. Had a meal with my wife and colleagues for a lot of money on March 22nd. calmly. Today I received a parking violation notice because the 1 1/2 hour time limit was exceeded by about a quarter of an hour. It is an absolute disgrace to expect customers to eat chords in good German for a lot of money and then get a parking violation because they ate for a quarter of an hour longer. Poor society... American fast food chain. Never again...

Closed for renovations 8.4.24-2.5.24 Hopefully then the strange Mc Cafe will go away.

So something like that... Too lazy to put a slice of cheese on the Mc Chicken...... And then you have to argue with the person who earns money from me!!!!!

There is a terrible lack of a children's corner. The music encourages the little ones to play, but apart from something like a worn-out slide and a place to climb, there is nothing. Even a table for children where they could draw or something.

Unfortunately we have for our children, Ordered 3 children's menu (Happy Meal) but didn't get any drinks or gifts. We opened the order at home and were surprised 😦 That was for my children's Sad Meal 😢 plus we lost our money 💁🏻‍♀️

Hallo, ich habe es mir mal leicht gemacht und den Text kopiert. Ich nehme nicht an, dass mir der Urheber da an die Karre fahren möchte. Ich sehe das genauso wie dieser . Ich muss als einziger von 5 meiner Kollegen ein Parkticket bezahlen. Diese Willkür ist unverschähmt. Ich hoffe, dass mit den Bewertungen hier einige darauf aufmerksam werden. Lasst Euch nicht verarschen. "McDonalds Elbepark Dresden 13.12.2018 (Do.): Unter Zeitdruck (Autobahnfahrt) auf dem McDonalds-Parkplatz geparkt, in die Filiale gerannt, 2 Royal TS und einen Kaffee zum Mitnehmen bestellt und 11,27 EUR lt. Rechnung (sie kann bei mir eingesehen werden, ich habe sie aufgehoben) genau 12:57 bezahlt. Auf das Essen gewartet, wieder rausgerannt und war nach 12 Minuten 13:09 zwecks Weiterfahrt am Fahrzeug. Dort prangte bereits ein schöner Strafzettel an der Frontscheibe, 13:08 ausgestellt. 15 EUR Vertragsstrafe, weil die Parkscheibe fehlte!!! Hallo???!!! Ich habe noch nie bei einem Restaurant oder einer McDonalds-Filiale als Gast (!!!) des Hauses eine Parkscheibe einlegen müssen!! Ich bin sehr oft in den USA, dort sind ebenfalls Parkplätze ein selbstverständlicher und kostenloser Service für die Gäste von Restaurants und McDonalds-Filialen! Danke McDonalds am Elbepark Dresden: Wieder eine absolut tolle Geschäftsidee von Euch!!! Aus den 11,27 EUR für das Essen mit den 15 EUR Vertragsstrafe nach nur 12 Minuten gleich 26,27 EUR gemacht!!! Spitzenidee von Euch zum schicken Geldverdienen!!! Natürlich habt Ihr zur Rechtfertigung Eurer neuen Geschäftsidee auf dem Parkplatz Schilder aufgestellt, die aber jeder in der Wahrnehmung seines Gewohnheitsrechts und der Hektik übersieht. Auf Euren Schildern steht sogar geschrieben, dass nur maximal 2 Stunden erlaubt sind. Wenn also jemand bei Euch einen Kindergeburtstag feiert, dann haben die zahlenden Gäste samt Kindern Eure Filiale nach spätestens 2 Stunden gefälligst wieder zu verlassen!! Übrigens: Der Fahrer des Fahrzeuges neben meinem Auto sagte Eurem Verteiler der 15 EUR-Vertragsstrafen, dass ich erst soeben als Gast in die Filiale gegangen war. Das war Eurem Verteiler aber völlig egal: Keine Parkscheibe und sogleich sind 15 EUR Vertragsstrafe fällig! Wie gesagt, ich ziehe den Hut vor Eurer neuen Geschäftsidee!! NIE WIEDER MCDONALDS BEIM ELBEPARK DRESDEN!"

It's a really cool Mc,s the employees are nice and the quality is good I'm happy with this store I always go here with my friends and it's always cool

Everything would be ok if there wasn't something missing all the time. Every time you visit the drive-in you have to check whether everything is there, otherwise you will be bitterly disappointed at home. A pity! 1x would still be forgivable but not if it happens all the time.

Employees made of plastic, burgers made of plastic, but the lid of cocoa has to be cardboard. My jeans got dirty, you dogs. Burger was raw.

Typical McDonald's branch with a sticky floor and okay burgers.

Friendly, clean and play facilities for children. Quite ok !

Food is fine but getting a fine of €35 for parking too long is pretty bad... In the past, you could meet friends in a more relaxed way and eat and drink something without having to worry about the time.