McDonald's in Dresden

Waiting far too long even though it's your turn after number. Get confused. You wait 15 minutes for a maxi menu and you can't wait longer if there's nothing going on around half past midnight. Too bad

The food is thrown together as usual and some ingredients are missing. Fast food. I can still handle that. But what really annoys me is the fact that something is missing from my order for the third time in a very short time! Sometimes a burger, sometimes the Cola or just the fries. And I'm not talking about large orders with a lot of customer activity here. Also just now: Simple McMenu with hardly any visitors...and still the fries were missing. The bag was almost empty!? Something like that HAS to be noticed!?? Dear guests (especially from the drive-in): CHECK THE GOODS YOU RECEIVE! Or you pay full price for nothing.

bad service, tbey made mistake and didn't change the berger and its been waste

Very bad service. They put rwrong souce on 4 berger and they didn’t change it when i told them.

Unfortunately our food was cold and some of the wrong products were received, we have seen much better

I was there and ordered something small to eat. I used to always pay with a card at the ordering machine, but today I paid with cash. I went to the checkout and asked approximately how long the meal would take. The waitress was rude as hell and was completely annoying and said sternly "You might have to pay before you get anything". I assumed you pay when the food is handed to you. I don't know, I would have liked to slap the cashier. You really don't have to be that rude 😐

Rop, recommended for a short break, nothing to complain about...

The days of good customer service are long gone. The burgers are packed together uncleanly. The sauces are distributed deep inside the small extra packaging of the cheeseburger (ketchup). Such burgers should not be handed out to customers, the key point being cleanliness. The new renovation means there is a lack of space for families, as children have almost no opportunities to play. A small sliding board, which in turn is directly blocked by seats. Furthermore, there is hardly any direct customer service or cash payment. I feel out of place and find there is no comfort in enjoying food.

Disaster. First we stood directly in front of the order taking point for 10 minutes, while one car after the other drove through at the opposite point (there are 2 where you take the order)... in the whole 10 minutes there was no message from an employee, not even “please wait a moment”. “. After 10 minutes, a tone finally came and I gave the code for the mobile order. You should drive to the next window where you can collect money. There was no friendliness whatsoever. We were then accused three times of not placing an order and just driving past the order point. I explained 3 times that we had given out the code until they finally gave in and stopped making the assumption. Order could not be found. After a lot of back and forth, the order was entered at the prices as I had put it together. At the next counter we got a half-full cup of Mc-Sundae after having to wait a total of 20 minutes. Unbelievable, I would never use McDrive here again. I've never experienced anything so bad.

It's all ok. But there were so many people there that they forgot my Royal Hamburger 😢 And I was already home when I noticed it 😢

So anything but a fast food restaurant. A kitchen that is too small and 2-3 service staff are simply not enough for lunchtime on the weekend at this location. I waited 25 minutes for a simple order of 2 burgers, a drink and a coffee and then something was forgotten. I noticed it too late and couldn't go back. Conclusion. Terrible service and won't be there again

I don't need this dirty ordering terminal if I still have to run to the checkout after selecting it... I can also order and pay directly at the checkout... This type of "ordering option" is completely rubbish.

On Friday we ordered food there and picked it up. I've been waiting at the "exit" at MC Drive for ages and my husband has had salmonella since yesterday!!!!! He had a Bic Mac. McDonald's has become such crap these days and is overpriced. And now also salmonella 🤬 we have never experienced anything like that, you now have fewer customers thanks to us!!!!

Rip-off to the power of 10, I met a friend there for coffee to chat on a Sunday afternoon and, unsuspecting, I now receive mail because we each have to pay a €35 fine for parking too long. Neither of us saw the signs because they were just so small. You can't even eat there in peace! I just think it's cheeky that we are or were paying customers there!! I'll never go there again!!

We waited 80 minutes for our order. Admittedly, it was busy, but the orders were not prepared in order. New orders were given priority, old orders apparently disappeared. When asked, I had to hand in my invoice so that my order could be processed. Of course that doesn't work at all. As a small side note, it should be noted that the McChicken was cold and didn't taste as usual. We also received a completely wrong burger. The employees were friendly, but also extremely overwhelmed. I also work in retail, so I understand a lot of things. But that was just nothing today.

McPlant without Patty. Of course you only notice it on the motorway. Great system catering

Nice ambience and facilities, very tasty food for young and old, keep it up 😊

I'm from MV and ate there for about 2 weeks, everything was good. Now I received a fine of €35 for parking too long. I think it's a disgrace that paying customers are being ripped off like this. I won't be driving to a McDonald's again anytime soon, especially not this one.

Dirty and unhygienic. Overwhelmed staff don't speak German, you feel like you're abroad. After 30 minutes of waiting, the food was still cold. Absolutely shabby even for McDonalds!

The smell from the toilet could be smelled in the guest room. Delivery to the table took a very long time. Probably too many new staff and there was not enough training for them. Nice new facility

Please teach your employees to call out the numbers at least up to 99 in German and not just in English and Hindi. My grandmother had no way of knowing her order was ready because only foreign languages ​​were called out for several minutes.

I recommend this place👍 However, I am wondering about the huge difference in the availability of sandwiches between Poland and Germany. We have a half-sized menu available, but of course this does not affect the quality and rating of this particular place. Overall, I recommend it😊

Disaster! We wanted to eat something “quick” at 8:30 p.m.! We waited over 20 minutes for our food! There wasn't even close to much going on. Other than that, it looked like crap! The trays were also piled up on the tables with the rubbish. The tables were disgusting and weren't cleaned and I don't even want to talk about the toilets! Everything was redone but the toilets were saved!? It stank, the soap was broken and everything! It wasn't pretty at all!!! Oh and there is nothing left for children to play with to bridge the waiting time!

Quality of fries really unusually bad. Tasty Bacon Low warm Staff nice.

Had no other complaints, the food was cheap, the taste leaves a bit to be desired but that's understandable for fast food

Delicious food, quick preparation and friendly staff.

Unfortunately it's not so nice anymore after the renovation. There are definitely nicer ones in Dresden.

Everything was great, one point deducted are the small toilets 🚽 kept very low, more for little princesses and not adults 🙂

I had the "M" and a McCrispy with bacon. Both were only lukewarm and tasted a disaster. The M didn't taste like anything. Even the sauce was unsalted. The crispy tasted like it had been made lukewarm in the microwave. Then I hoped that the hot chocolate pocket would at least taste good. Yes, they taste good if you like to eat them cold. The only good thing that tasted good was the chocolate shake. Well, I know a lot of McDonald's restaurants but I don't come here anymore!

Very attentive young man serving (the one with a retro hairdresser). Thank you.

Simply bad.... 1 star is already too much! It's a shame that you can't give 0! Yesterday we had another funny incident at this McDonald's... I have always ordered McFlurry with 2 sauces and always got it. Yesterday it suddenly said: sorry, 2 sauces can't be given out in winter and you can only use 1 sauce, that comes from McDonald's Munich... So honestly, what's the point, are you bored and who thinks of cheese like that? out of!? Is the chocolate out in winter or is there no caramel sauce in winter!? McDonalds definitely has to grow it first Or how??? It's really starting to get ridiculous. But in the summer you can use 2 sauces again, you don't have to understand that logic makes no sense...

You should have checked straight away at the drive in. Forgot 20 nuggets again. Disgusting!!

We were here for coffee and cake, the coffee was the worst in a long time, totally thin! The cake and cookies were not fresh. The tray carts were not taught, the toilets were very unclean, no toilet paper. We won't come back here again.

Waiting time too long. Service unfriendly... Order wrong...

Man orders 1 ice cream and waits half an hour for the order and someone else who ordered his 3 ice creams much later gets his order beforehand 🤨🤨🤔

Food standard unfortunately was cold, ambience dark, no greenery like plants etc

Four of us were there last night and got food to go. It was Friday and therefore very busy. But what I don't think is possible is when two employees stand at the counter and just look at people when the Rand restaurant is full, the drive in is also full and there are more than 20 waiting guests who have food to go, but they still don't help in any way , so it goes faster. That's not teamwork, is it??? We ended up having to wait more than 15 minutes and then it wasn't even really warm. We will get our food somewhere else next time.

I was at McDonald's Elbepark today and I have to say that I was very disappointed. I had to wait 32 minutes for my order and during that time the staff were unable to provide me with any information or help. Mc Café staff was absolutely unfriendly and instead of my reusable cup I took a paper cup. Of course, when I asked if that was correct, I was answered with a shrug of the shoulders. I've never experienced anything like that! The meal I was looking forward to became irrelevant as poor communication and the long wait ruined my visit. I will definitely avoid this restaurant in the future and prefer to eat somewhere else. What a shame about the location! In the end everything was cold because it was just standing behind the counter the whole time and the staff wasn't able to operate the displays or answer simple questions about where it was. ---

We ordered from MCDrive via the app, so far it worked, but unfortunately the largest citizen was missing, which was 1/3 of the price of the order. When the complaint was made, all they were told was that this can happen with 10,000 orders a day... I don't even think it's correct to apologize for the oversight The taste was okay.

I actually only come here because of my son, he can enjoy the Happymeal and slide and play a bit. It's just stupid when McDonald's simply removed everything for the children after the renovation.

Very nice MCs. Food tastes delicious when you are very hungry. And very WILD aliens at MCs. See picture 😁🙃

Food is ok, unfortunately it's getting more and more expensive and there's nothing left for quick snacks. Was here for the first time after the renovation, the toilets could have tolerated that too. No soap and everything was dirty so you think it's an unmanaged rest stop

No hay mucho alrededor para el desayuno por la mañana, así que fuimos aquí. La comida es realmente buena. Diferente que no ofrecen hashrowns ni nada por el estilo. Pero lo tuvimos durante dos mañanas y fue genial para nosotros!

- I'd be happy to be with you if it can be arranged on the weekend - can also be reached by public transport but it's a bit of a journey and if you want to go back home you go back in the same direction otherwise walk through the Elbe Park

Very bad. Doesn't taste good and looks terrible (see photo). Unfortunately, as with all McDonalds in Germany... McDonalds is much better abroad. 1 star for the food here. Two stars only for cleanliness in the branch.

I had dinner and spent time with my family at McDonald's, and two weeks later I received a 40 euro fine in the mail for parking in this restaurant for more than 1.5 hours! This is simply unimaginable, a disgrace and a disgrace. Even supermarkets allow long-term parking, and that's a RESTAURANT! I will never come back here again.

It has happened so many times now that not everything that was ordered and paid for is in the bag. It's annoying when you get home and find it's missing and it's still cold. Thrown into the packaging it looks very unappetizing. Your quality has deteriorated greatly!

An absolute juice shop since the renovation! Waited 15 minutes for food in the McDrive, the service didn't speak a word of German, the food was cold despite the long wait... 👎🏼👎🏼👎🏼

Best McDonald's in Dresden 24H service

The best McDonald's in Dresden.

Received the ordered items quickly. Please clean the tables more often soon.

Now it can hardly be described as fast food... long waiting time even when it's not busy... waited 20 minutes for burgers and fries...

Worst McDonald's in Germany. Incredibly slow. Also so slow that I had to give other people the order. Cooking yourself is faster. This is not a fast food restaurant.

Hopefully you learn from this: The prices are now outrageous. The fries were cold, unsalted and hard. When I complained that the fries were inedible, I was given salt, but no one asked if I wanted new fries. I now consider your quality to be unreasonable. If such prices are called and digitalization is carried out as a personnel saving measure, at least the quality should be right. In addition, the cleanliness in the restaurant and in the toilets was a disaster. There wasn't even soap. We won't be coming back.

Since the renovation, the waiting times have been utopian, regardless of whether it is full or empty. Not reasonable for such food!

Chic ambience after renovation.

Great, everything was renewed inside. Keep it up. The food was good.

Went there late in the evening, had a good atmosphere and the staff were in a good mood despite the long working day, time for a few jokes - just wonderful. Of course it's all MCe's quality but sometimes it just has to. The new store looks very good too...

Very weak... Ordered cutlery for a salad at the drive-thru was forgotten, as well as all the sauces and ketchup for the Happy Metal and the nuggets... We won't be coming back here any time soon...

I was ignored every time I wanted to pay.😠10 whole minutes.

For the umpteenth time I ordered something different in this restaurant and once again received different food/incomplete order!

Very rude staff. I ordered at the drive-thru and just quickly looked in the bag to see if the mayonnaise hadn't been forgotten, like last time. Less than 10 seconds after I was handed the bag and asked if the mayo was there, which was at the bottom, I was rudely and rudely asked to drive up (and of course without the word 'please'), even though I had done so immediately after paying I had to wait and see how a lady in front of me, who obviously had an incomplete order (!), walked up to the window again to accept the missing quantities! Apparently the store is doing too well to have to be polite to those who come to deposit the money... This branch is often on the way for me, but I don't come here anymore, instead I'll go to Burger King (nationwide) in the future when I feel like fast food on the way.

Delivery area ends 1km from our place of residence. McDonalds refuses to deliver to us even at an additional charge. On the phone with the branch manager = absolutely inflexible and unfriendly!

Good Mces. Never disappointed me

Not recommendable. Long waiting time even though nothing is going on. Products are missing. It's happened several times.

Unfortunately not satisfied. There was hardly anything going on and yet part of the order was forgotten. And since it was unfortunately available to take away, there was no chance of getting it even though it was paid for..

This branch was our favorite place before the renovation, we came here often. But since the new renovation everything has changed. The efficiency is extremely slow, today it took more than half an hour to get our food. Is this even McDonald's anymore? The speed is slower than a normal restaurant! When we asked, we were treated unkindly. The store wasn't even full! Just unbelievable! We have decided not to come again in the future.

With every renovation, McDonald's becomes more and more of a gray, depressive building. Back then it was child-friendly, today it's uglier than an employment office. In addition, prices are now overpriced. 12.99 for chicken waste products is a rip off. With new stupid automated technology, smaller vehicles like scooters are sometimes not recognized by the drive in. McDonald's has always had poor food quality. Now all other aspects are following suit in their lack of quality. McDonald's started weakly and then fell incredibly sharply.

It's been a long time since I've eaten at the McDonald's branch and I was pleasantly surprised by the renovation. Everything looks very modern and corresponds to the time. Plus, everything was clean when I visited. The staff was friendly and the food was freshly prepared.

The McDonalds at Elbepark was recently renovated. Unfortunately I was quite disappointed, visually everything was fine and just like a modern McDonalds is. Unfortunately, even after the renovation there is no place for children to play. The service was friendly, but not particularly attentive. When it comes to food, I don't think the kitchen didn't care. The roll was bone hard... I'm used to better things from the McDonald's branches in Dresden. 😅

Now I'm wondering why, but now that we've been there for the third time and every time we've forgotten to add something to the order, we're not coming back. I really wonder how you can forget to add everything every time, it's a shame .

Today we ordered food in the house with table service, after about 10 minutes the food came, unfortunately a large portion was missing. So we went to the counter and complained about the whole thing, a very unfriendly woman told us that she had to finish another order first! So she managed to give us the rest of our order and there were no nice words or an apology. Service and handling of complaints 6 set.

After the reopening, one thing or another doesn't seem to be going quite smoothly. If you order an iced latte caramel, I don't like to get filter coffee with ice cubes without caramel

After renovation, a great McDonald's with a modern atmosphere. Food and prices are the same as usual at McDonald's.

Unfortunately I don't understand the problem, the employees actually all seem competent, but today was the third visit in a row in which we didn't get what we paid for/ordered. We actually only come here quite spontaneously every two or three months to pick up something from McDrive. But something is very wrong: today we ordered vegan nuggets and got normal ones (even though it was correctly displayed on the board). Last time we only ordered an ice cream and a milkshake, we got an ice cream and a coke. The second to last time we ordered two cheeseburgers and nuggets. Again we got normal burgers and the sauces were missing. Just not celebratory.

Been to McDonald's for a long time now. And I have to say I'm so disappointed. I was in Dresden at the Elbepark, everything has been renovated and it looks very good. But the food is just a disgrace, for the price you now pay for a “burger” and what you get is just ridiculous to me. The service on the day I was there was the unfriendly thing I have ever experienced. I mean, if you don't enjoy your work and it bothers you when you have to talk to people, then you should look for something else. Maybe you should invest again in the friendliness of the employees, the quality and appearance of the food so that it now fits the newly renovated house. So for me it was the last time I was there.

Disgusting and unpleasant service, we waited an hour for our food. We didn't order anything out of the ordinary, but we were really pleasantly surprised by the time we had to wait. Better avoid this McD next time!

We had lunch at this McDonald's today and it was delicious. The employees are very friendly and you don't have to wait long if you don't order a lot. The atmosphere also looks very nice. I can only recommend taking a look there.

Rarely have we ever experienced such a fast McDonalds, despite the rush of AC/DC fans on a Sunday evening. Quality as always at Mcces. To recommend!

After the ACDC concert, there was a huge rush there but the staff sent out every order quickly, whether large or small... Great performance, I've experienced worse in other branches... Keep it up...

I don't know since the renovation it hasn't worked at all. You wait significantly longer for your order and the citizens are simply thrown together so that you can put it together yourself first.

It's supposed to be a fast food restaurant. You have to wait forever for your order. The staff is totally overwhelmed. And when the time finally came for us to finally receive our order, to top it off, the staff insulted us stupidly. Result: never there again!!!

Dirty toilet with broken locks on the doors. The order took 20 minutes

Bring the food to the parking lot...

I no longer think the prices are appropriate for the quality of the food served. The speed of service has also decreased significantly... now it's time to wait... only the coffee tastes better than before, but is also significantly more expensive than at the gas station... the new ambience... a matter of taste... use Mc -Donalds is happy for business meetings....probably not anymore, as you have to pay a €30 parking fee after 90 minutes

Fries cold Burger cold 2 different cola (Zero+Light) not labeled

It's been an absolute disaster since the renovation. Benches are totally wobbly, and everything is child-sized. Tables and benches are far too low and too narrow, even though there is enough space. When you wait for your order, you stand in the middle of the room with no standing aids available. The takeaway burgers in cardboard packaging are packed upright and therefore fall apart. There is no longer a play area for children. Everything so that you can leave the “restaurant” quickly. From the outside it has the charm of a military barracks. From now on it will probably only be McDonalds Hansastraße.

Since it reopened, people have been waiting forever for their menu during peak times. The children's corner was also removed (even though the technology in the "old" McDonald's was 90% defective). Unbearable waiting with children. We will go somewhere else in the future.

The slowest MCs I've ever been to. A bit of breakfast took a whopping 30 minutes and it wasn't really good. The tone was unfriendly. Not again, next time Elbe Park opposite. The toilets were dirty and smelled.

Flabby, lukewarm fries and lukewarm burgers. Either McDonald's has become so bad or these were scraped together leftovers.

Drive in, ordered + paid for curly fries for €3.89 and discovered at home that they weren't there. Please urgently check all orders for completeness, as the staff apparently does not do this

Ambience after the renovation -10 absolutely below all cannon, now they have even taken away the play space for kids!! It's nice how child-friendly McDonald's has become. Never again Peschelstrasse

Top. Heidenau is newer, but considering it's been open for so long, it's always good, despite a price increase of around 36% for the Happy Meal. If you can do a handstand, you don't have to think backwards!

The absolute disaster. Nothing seems to be happening here. 30 minutes for two cappuccinos, mini pancakes… just not normal anymore. Oh, it used to be nice when there was still “fast food”.

The slowest service I have ever experienced. It's always like that in this place.

Bad service, food rather below Mecces average, waiting time 30 minutes +.

Toilets absolutely filthy, extremely long waiting times (over an hour) with normal crowds.

New restaurant very stylishly furnished, the parking spaces are also well laid out. McDonald's took A CUT, which isn't so nice; Unfortunately there is no longer a playroom or other play options for the children. Neither inside nor outside. That's a real shame 😢

After the reopening, the organization was unfortunately a bit chaotic. Ordered from McDrive today and the fries were forgotten, burgers were packed vertically in the bag and therefore completely fell apart. There were also no promotional glasses on site, but that can always happen. The salad was already 7 hours old and therefore close to the discard limit. Everything used to be better 😉

They can't count the same result in this MC Donalds either - it runs like a common thread through the MC Donalds restaurants. I ordered 6 nuggets twice and only got 5 again. What's the point of making everything new if no one can count. It's sad, I can't open and check all the food on the serving counter every time. It's really sad, teach your employees how to count correctly! In addition, there is advertising for the great glasses but nothing there, if there are no glasses you shouldn't advertise them!!