GastroRanking-logo
whatsappWhatsapp
phoneAufrufen
desktopWebsite
menuMenü
bookingBuchung
2,9

Basierend auf 693 Bewertungen gefunden auf 2 Websites

site_photo4

Nº 822 unter 878 unter Dresden

Nº 23 von 25 Fast-Food-Restaurant unter Dresden

KUNDEN KOMMENTIEREN IHRE..schonmuss
Ergebnis
StellungnahmenHinweisGoogle6873.2TripAdvisor62.5

comment_iconStellungnahmen

Unfortunately it is closed, although there is no mention of it on the internet.

site_logo

Михайло Волков . 2024-09-17

WEITERE KOMMENTARE IN Google

Unfortunately there are no zero stars. Is closed due to renovation work. Unfortunately not noted online.

site_logo

Jean Homuth . 2024-09-13

WEITERE KOMMENTARE IN Google

Staff are completely overwhelmed and have conversations with each other at the counter while the queue gets longer and longer. There is no system for dividing tasks There were no spoons to eat ice cream with!

site_logo

Laura Jentzsch . 2024-09-06

WEITERE KOMMENTARE IN Google

I've been there several times in the last few weeks and either the burger I ordered came with the wrong sauce, a different burger or no food at all. Please change or close again.

site_logo

Alex Heerklotz . 2024-09-04

WEITERE KOMMENTARE IN Google

Unfortunately, the food is mediocre (patties seem to be older), staff prefers to count tips rather than accept orders. Furthermore, you are asked to leave at 9:25 p.m. because cleaning has to be done (officially open until 10 p.m.) I recommend avoiding this BK.

site_logo

Emanuel Lippmann . 2024-09-03

WEITERE KOMMENTARE IN Google

How can management live with what's going on here? Do they never stop by??

site_logo

CHRISTIAN DROSTEN . 2024-09-01

WEITERE KOMMENTARE IN Google

Long waiting times and when you finally get your turn, you are left standing there without a word and ignored. Colleagues hold private conversations or come to the checkout to charge their cell phones. I was about to leave when an employee wanted to take my order. Well, as expected, the product I ordered was not there. Lifetime wasted pointlessly. I left without anything and will never come back. Every other fast food restaurant is better.

site_logo

David Kintzel . 2024-09-01

WEITERE KOMMENTARE IN Google

They have absolutely nothing under control, the queue is getting longer and longer and the food is becoming more and more expensive, the worst branch ever, I used to enjoy eating at Burger King much more often

site_logo

Max Blowout . 2024-09-01

WEITERE KOMMENTARE IN Google

Completely understaffed staff situation. Shop completely filthy, drinks spilled, everything sticky, rubbish all over the restaurant. Kitchen can be seen from the counter in order. Food okay, staff attentive and friendly. Next time report to the health department, the situation in the guest area is absolutely unacceptable. But it's absolutely okay to take away if you're willing to wait a long time. Update: no improvement after months.

site_logo

Thomas Hoffer . 2024-08-28

WEITERE KOMMENTARE IN Google

don't speak English, toilet is terrible, very rude

site_logo

Ignat Goncharov . 2024-08-26

WEITERE KOMMENTARE IN Google

Burger King in Dresden Central Station offers fast service, even when it's full. Mr. Abdelnaser in particular impresses with his friendly and professional manner. No matter how hectic things get, he always remains attentive and ensures that every guest is well served. A pleasant experience, especially for travelers who want to take a short break.

site_logo

meivita putri purnama . 2024-08-23

WEITERE KOMMENTARE IN Google

When I compare this restaurant with other branches of this group, abysses open up. At peak times (this applies to the edge of the day) only one cash register is open while technically there are 4 others. Food is not served on the left edge of the counter but in the middle so it is a struggle to get your tray and get it through the crowds without an accident. No coupons can be scanned and Payback is no longer available. The new owner has completely miscalculated the story. Waiting times over 10 minutes are not excluded. Coming back? A clear no for me.

site_logo

Erik Warncke . 2024-08-08

WEITERE KOMMENTARE IN Google

With the service and the operation, in Special Abdelnaser who neither wanted to redeem the coupon nor scan the BK app. 1 employee at the checkout on Sunday who barely speaks German - very difficult.

site_logo

Julien Forkert . 2024-08-04

WEITERE KOMMENTARE IN Google

I returned here today, August 3, 2024, after a break of several years. The service was friendly and quick, the food was as expected. However, I was very disappointed by the entire atmosphere. The seats on the first floor were blocked (probably too few staff to ensure order and cleanliness), the tray return was full (was not cleared during my stay), the seating was worn and inoperable. Even the Mitropa had more charm. A pity!

site_logo

One guy with one eye (One guy with one eye) . 2024-08-03

WEITERE KOMMENTARE IN Google

Impossible people behind the counter/cash register. Very unfriendly ladies and arrogant and annoyed by the job!! The visit was on July 19th. and I was treated very badly with my son! The two ladies should think about who pays their wages...these are the customers who order and buy from you!! If, even though the ladies and gentlemen in front of me took twice as long to order, I am then forced by the lady to order faster. Because you are a fast food restaurant, I no longer understand the world. I am neither an outlet for your dissatisfaction , I'm a customer...and if my son thinks again about whether he really wants the Birger then that's the way it is and you have to accept that!!! 7/20/24 again the same woman behind the counter and one in the kitchen..It's unbelievable what's going on here. Line up to the benches. No control of who ordered what... I left again because my train was coming in 10 minutes and I would have missed it if I had waited (30 minutes)

site_logo

Kevin Fuchs . 2024-07-20

WEITERE KOMMENTARE IN Google

As bad as the food is now, it's no surprise that you even have pigeons running around between your legs. Dresden main station is becoming increasingly anti-social and a no-go area 🤢

site_logo

M g . 2024-07-16

WEITERE KOMMENTARE IN Google

Rude cashier and pigeon feather found in fries. Absolutely rancid, never again!

site_logo

D A B I . 2024-07-11

WEITERE KOMMENTARE IN Google

Food: the burger we requested was no longer available. We were offered an alternative that was far too spicy for children (nugget burger with spicy curry sauce). The quality of the burgers is ok. But not uniform. Sometimes too much, sometimes too little sauce. Service: without an order terminal, everything took quite a long time. Ambiance: defective seating, but still a long closing time. One would have thought that it was used for renovation. There were also some leftovers on the tables.

site_logo

Lisa B . 2024-07-07

WEITERE KOMMENTARE IN Google

2 hard-working ladies served us, one took the orders and the other put them together. It went relatively quickly. The covers of the chairs and benches have seen better days, otherwise everything is fine. I don't think there's anything to say about the food, just BK. But you should avoid the toilet, that's not possible, see pictures.

site_logo

Jana Henker . 2024-07-05

WEITERE KOMMENTARE IN Google

This is as crazy as it gets. Promotions that are advertised and in which the restaurant takes part are not implemented here by MA. Excuses are always made

site_logo

P M . 2024-07-02

WEITERE KOMMENTARE IN Google

And served a woman at the checkout. Super nice employee and very accommodating.

site_logo

Daniel Rogalsky . 2024-07-01

WEITERE KOMMENTARE IN Google

....today I went to Burger King in the HBF Dresden. I can't understand this "bitching"! And if people didn't behave like "animals" it wouldn't look like this!!!! (like in the photos posted here) Everyone only thinks about themselves! The young man today had a super friendly appearance and demeanor, the food was great and freshly prepared. It's not a bad thing that you have to wait a few minutes! I think everyone is capable of putting "their trash" on the cart...and Zack will be smarter and the next person won't have to get upset! So people think about it! You have to wait everywhere these days because “Nobody” wants to do these poorly paid jobs, and we don’t even want to talk about the working hours. So "everyone" with a little consideration. It's a fast restaurant. Had to be said! Thank you Burger King/Dresden HBF 😀 30.6.24 Cheesy lover, very tasty! 😋

site_logo

Sandra Ulrich . 2024-06-30

WEITERE KOMMENTARE IN Google

Unfriendly I have been eating at this branch for seven years but unfortunately the new team at work knows nothing about this business and is very slow and unprofessional.

site_logo

milan kurd . 2024-06-28

WEITERE KOMMENTARE IN Google

It's been a long time since I've been there and the facility seems very run down. The toilets are an imposition. Food is packed regardless of whether you want to eat on site. Food was good but it would be bad if you messed it up. CITIZEN KING YES but no longer in Dresden main station.

site_logo

Krebs Stefan . 2024-06-23

WEITERE KOMMENTARE IN Google

Yesterday I wasn't served at all and the (only) customer who was served didn't feel any kind of friendliness, so I had to come back today (a day later) and the problem with the service was observed again. I would like to thank you No way and unfortunately it wasn't enough for me to send you kind regards.

site_logo

Es Age . 2024-06-18

WEITERE KOMMENTARE IN Google

Really cool! We don't take coupons or payback. Very long waiting time on a day when ACDC plays in Dresden because only one box office is open. Very sad !

site_logo

Jenny K. . 2024-06-16

WEITERE KOMMENTARE IN Google

Rancid. Best to close and replace with a flower shop.

site_logo

Marvin Beer . 2024-06-16

WEITERE KOMMENTARE IN Google

*Eat* After two cheeseburgers that barely tasted good, I left more hungry than before. *Service* The service was okay. The toilets were closed for technical reasons. *ambience* Despite it being summer, it was very cold on the upper floor. The benches had seen better days and were sticky and torn. There were no windows either.

site_logo

Sven Schmidt . 2024-06-14

WEITERE KOMMENTARE IN Google

Last night, my friend and I ordered two menus 15 minutes before closing time. We were starving but we were not told all food was to go. When we received the food we were told they were closing in ten minutes. We said we would have a quick bite and go. We're almost done and with five minutes before closing time, this blonde young woman starts scolding us for using a table. She was rude and totally out of line. I understand they want to go home, but she was absolutely rude and treated us disrespectfully. I didn't have time to ask her who did she think she was to treat paying customers like this. We left the table clean out of respect, but what a way to treat people who but overpriced fast food.

site_logo

Vic Ramirez . 2024-06-12

WEITERE KOMMENTARE IN Google

Does not accept vouchers. And that's what they tell you after you've stood in line for half an hour. impudence. Worst Burger King in Germany

site_logo

Martin . 2024-06-12

WEITERE KOMMENTARE IN Google

Recently had dinner there and ended up in the hospital the next day with an intestinal infection caused by salmonella. That was the last time I went to eat there.

site_logo

thenaturalbeast1 TM . 2024-06-11

WEITERE KOMMENTARE IN Google

The food was standard. I had a lot of luggage and I nicely asked the attendant if she could bring me some food. She couldn't... when I asked if she could call my order number in English, because I don't speak German, she promised. Unfortunately she didn't. Otherwise, it is very dirty and uncomfortable. 😕

site_logo

Ondřej Brych . 2024-06-09

WEITERE KOMMENTARE IN Google

It's crazy what a change of operator can do... I used to go there irregularly, rarely had bad experiences and it always happened quickly. I've been there maybe 3 or 4 times since the reopening and each time I had to wait in line for a long time, even though there were sometimes "little" people (4-5 guests in front of me), employees prefer to play on their cell phones rather than take orders, drinks are tapped directly - if you After waiting a long time for your food, everyone can imagine what the cola tastes like, because ice cream is also not available, despite asking. The food is usually sloppily prepared; sometimes you only get a half-full bag of fries or no sauces. You should also pay close attention to the freshness of some of the ingredients; the salad is rarely fresh. All in all really disappointing. Maybe someone should give the ladies and gentlemen a QM book...

site_logo

Chrizzy Lischewski . 2024-06-04

WEITERE KOMMENTARE IN Google

Today a trip to the inner city Made by train. Between a snack at Burger King, I've never experienced anything like that before, nothing fit together, about a 25 minute wait to order, then it was the wrong order. Statement: add EXTRA fries!!! Huh???😖 EC terminal broken, scraped together last €.🙁 Another customer had to keep waiting 😞 Dining area totally littered, and disgusting.....no cleaning of the tables Why???? Burger King Germany puts so little into their customers, just cash in and get rid of it quickly, not recommended Rather discouraged, the staff was friendly, but overwhelmed and totally stressed.🎽... not a good working environment... that would be something for Wallraff.🚓

site_logo

Sebastian Panneck . 2024-06-02

WEITERE KOMMENTARE IN Google

The saleswoman was completely overwhelmed and also very slow and bored... (And that with about 15 people in the store) There were 3 people in front of us who were being served, and the checkout in ours was suddenly closed... Strange. Then she left and worked another cash register. We left before ordering.

site_logo

Wella Welz . 2024-06-01

WEITERE KOMMENTARE IN Google

Where do you start? This is the worst BK I've gotten to know so far. Overwhelmed employees, unfriendly and then the people below are more likely to be served and they don't care at all. Apparently he said 'next customer', but absolutely not a word of that was heard. The atmosphere is unbearable. Cracked chairs that are completely unsteady on their feet. People were lining up and the concept of how to serve people is ill-thought out. The food itself is simply "slapped together". No love involved that makes the burgers presentable. I don't know how BK can let this go, but training needs to be done as soon as possible. Absolutely no recommendation so far.

site_logo

René Lantzsch . 2024-06-01

WEITERE KOMMENTARE IN Google

Long waiting time Work slowly You prefer to be on your cell phone

site_logo

Nico Reschke . 2024-05-31

WEITERE KOMMENTARE IN Google

The staff are really friendly, and the food is good. However, sometimes there are long queues, which can be quite tiring.

site_logo

Lakshmi C V . 2024-05-31

WEITERE KOMMENTARE IN Google

One of the worst ever, and I'm talking about all of Europe. Meat and cheese practically cold, fries with very little cheese, drinks at room temperature, slow staff who often stop even at the checkout to chat with their colleagues and ignore the line of customers... Absolutely not recommended, one of the worst I've ever tried.

site_logo

Damiano Noventa . 2024-05-31

WEITERE KOMMENTARE IN Google

If you expect very poor quality of food and drinks, in combination with being a test person in the competition for the worst service in connection with the mantra-like reciting of the official Burger King excuse catalog, then you are in the best hands at Burger King at Dresden Central Station. It's not exactly clean either, just the prices are clean to the pores, they've been washed!!️‼️‼️‼️

site_logo

F. M. (Больше Крот) . 2024-05-30

WEITERE KOMMENTARE IN Google

I had two teriyaki burgers for lunch today and it gave me stomach cramps that have been going on for several hours now. I hadn't eaten anything else, so I'm sure it could only be from the burgers. I went back a little later to go to the toilet, which was suddenly barricaded. When asked, they just said that it was probably broken. It's just strange that it was still perfect a few hours earlier. Really bad store.

site_logo

elbkaida 44 . 2024-05-26

WEITERE KOMMENTARE IN Google

Very disappointed. The employee hardly understood a word. OK, I can live with that. But when I said I didn't have any fries but... I didn't get any further than that, so he told me he didn't make mistakes. Only customers make mistakes. I don't call that customer-oriented

site_logo

Dante Nozarashi . 2024-05-20

WEITERE KOMMENTARE IN Google

Very bad service. Employees do not complete orders reliably. Don't pay attention to customer needs. Not recommended.

site_logo

Johanna Menzel . 2024-05-17

WEITERE KOMMENTARE IN Google

The staff were very friendly. We didn't have to wait long either. However, the drinks were not good - barely chilled and not very carbonated. The toilets are also disgusting, but the guests are probably responsible for the contamination.

site_logo

Ina Wagner . 2024-05-12

WEITERE KOMMENTARE IN Google

4.29€ for a 0.4 strawberry milkshake, that's crazy

site_logo

Tiemex TIEM . 2024-05-12

WEITERE KOMMENTARE IN Google

The opening times are a disgrace, the queue always goes outside and there is simply no new cash register opening. I just ordered a long chicken after waiting in line for almost 10 minutes and when I saw the price of €6.29 I was amazed...

site_logo

Max Adlersson . 2024-05-01

WEITERE KOMMENTARE IN Google

Extreme waiting times. Employees are completely overwhelmed and have no structure in their work processes. Had 4 guests in front of me and had to wait 15 minutes. Catastrophe. Then I couldn't even redeem the points I had collected.

site_logo

Anna Brünnert . 2024-05-01

WEITERE KOMMENTARE IN Google

Es ist nicht mehr wie es war, bei meiner Bestellung fehlten komplett Gurken und Tomaten, die Sauce auf dem Burger ist völlig überwürzt und schmeckt nur nach Essig, so das der Burger ungenießbar ist. Achtet doch mal mehr auf Qualität statt Quantität. Dann kommen die Leute auch mehr zu euch. Nachtrag: der Neue Betreiber scheint noch weniger seinen Laden im Griff zu haben , noch den Standards folgen. Es sieht alles dreckig und ungepflegt aus. Pommes die maximal 1 cm lang sind sollten nicht ausgegeben werden. Burger entsprechen nicht denen ansatzweise aus der Werbung, usw.

site_logo

Al Ex . 2024-04-22

WEITERE KOMMENTARE IN Google

The organization in the BK is a disaster... The few employees seemed quite overwhelmed with the amount of orders, you have to be patient while waiting. In the future, please set up these digital order boards where you can pay straight away.

site_logo

I. R. . 2024-04-20

WEITERE KOMMENTARE IN Google

Unfortunately the food was cold and full of mustard and ketchup..

site_logo

MalleMax maxxn . 2024-04-19

WEITERE KOMMENTARE IN Google

Unfriendly staff. It was not possible to change an accidental order. No order terminals. Upper floor poorly ventilated and completely overheated. And that with the prices. Am very disappointed. Never again.

site_logo

Banani der King . 2024-04-07

WEITERE KOMMENTARE IN Google

:My experience at Burger King left much to be desired. Despite being known as a fast-food restaurant, the waiting times were excruciatingly long, making it feel more like a slow-food establishment. It's evident they need more workers; the staff seemed overwhelmed and exhausted.I ordered two burgers, but the quality was disappointing. One was half-burned, while the other was barely cooked. My son, who usually enjoys his meals, refused to eat his burger altogether. Additionally, the cola served was warm, which was incredibly off-putting, especially since they didn't have any ice available.I strongly advise against visiting this particular Burger King if you're accustomed to the usual quality of the franchise. It's likely to tarnish your perception of Burger King as a whole. The most concerning aspect was the evident strain on the workers, although there was one standout employee with light hair and eyes who was particularly helpful.Overall, my experience was subpar, and I hope Burger King management addresses these issues promptly to ensure a more satisfactory dining experience for customers in the future.

site_logo

Masa Herz . 2024-04-03

WEITERE KOMMENTARE IN Google

An extremely unfriendly employee at the checkout today. No empathy or understanding. Never again.

site_logo

Alman . 2024-04-02

WEITERE KOMMENTARE IN Google

As a Burger King lover (a regular at BK), I ate here. Despite the queue and waiting time, the order was great. (2 chili cheese burgers, 2 spice chicken, 1 crispy chicken + fries) BUT when we were eating, we noticed that we got 3 spice crispy chicken, so I asked the employee about it and she then discussed it always went to colleagues. In any case, back and forth then she wanted to explain to me that crispy chicken and spice chicken were the same thing and both were spicy (see the picture to see the difference). I got slightly angry at that because I knew the difference very well. At the end, Dan gave us crispy chicken so that my daughter could finally eat. Found it outrageous and then had no idea about the burgers. I advise everyone to look carefully at what you are given. The BK is not recommended because it was much better!!

site_logo

Hanna “vivian” Barnsteiner . 2024-03-25

WEITERE KOMMENTARE IN Google

EVEN slower than before the probable closure by the health department, the toilets are still more disgusting than before, ATTENTION drug hotspots in the sanitary cupboards. Just no.

site_logo

Nik Kosslov . 2024-03-24

WEITERE KOMMENTARE IN Google

Unfortunately the food was cold.

site_logo

Remo Schrottke . 2024-03-18

WEITERE KOMMENTARE IN Google

Long preparation time, ketchup costs 50ct extra and was then forgotten and unfriendly staff

site_logo

Skyline03 . 2024-03-12

WEITERE KOMMENTARE IN Google

Incredible. You order a Crispy Chicken Burger from the menu, you are not asked which drink or side dish you would like, but are given Cola and fries without being asked. Staff doesn't seem particularly interested in their own work. Overall, the store seems neglected.

site_logo

Matthias Richter . 2024-03-11

WEITERE KOMMENTARE IN Google

The slowest Burger King in the world. I guess it's not even the fault of the staff. With three people, the store has been understaffed for months relative to volume. I've been there twice since November, always waiting at least 15 minutes, even when there were only three people in front of me. I think the burgers are delicious but I won't do that again for now. Luckily Subway is right across the street.

site_logo

Dennis Hectorson . 2024-03-05

WEITERE KOMMENTARE IN Google

Well, as a tourist, If you have to while away time during connections / transfers, this is the place! Just get a Burger and Coffee, and do people watching / hustle bustle of a train station.

site_logo

ram prakash . 2024-03-03

WEITERE KOMMENTARE IN Google

Extremely long wait, disorganized and slow staff, totally understaffed on a Friday evening and apparently poorly trained. At least friendly. Why are there no ordering terminals like in all other fast food restaurants? The drinks came without ice (don't they ask beforehand whether with or without ice?) and were not cold. Burger with barely grilled meat that tasted bland and looked really unappetizing. Apparently thrown together very quickly. Garbage and uncomfortable everywhere, a lot of people leave because of the long waiting time. We were there before the cinema because we thought it would be quick. But we could have gone to the restaurant better. Took a full 45 minutes, including 25 minutes of waiting time.

site_logo

Anja Glenk . 2024-03-02

WEITERE KOMMENTARE IN Google

Guys, this just doesn't work. The store was slow at times, but now that it's reopened it's always that way. The general confusion and inaccuracy when ordering ruins the whole experience. We will no longer include the branch in our trips. The team must undergo training for coordination and collaboration, If it takes so long - why no order terminals like in other branches? Why not seat service like McDonalds? You are not using the potential of the location at all.

site_logo

Andreas Stieger . 2024-02-26

WEITERE KOMMENTARE IN Google

I was there 15 minutes before my train left and only ordered a chicken nugget burger. Unfortunately I had to go on without food and left 12 euros for free. Never again

site_logo

Sebastian Rieder . 2024-02-26

WEITERE KOMMENTARE IN Google

Since the workforce is no longer entirely European and German is poorly understood, the service has also become worse! You sometimes get incorrect and incomplete orders after a usually above-average waiting time, plus the hygiene (no gloves on when preparing food, jewelry on). the kitchen, no headgear in the kitchen) leaves a lot to be desired - if in Europe you have to be served by an employee with a headscarf instead, then that's an absolute no-go! I wonder why both the toilets and the upper floor remains closed - the "small" branch in the Altmarktgalerie is much better...!

site_logo

Michael Mpunkt . 2024-02-23

WEITERE KOMMENTARE IN Google

Even though the store is empty, it takes forever for the order to be ready. Even the leader was no faster than a snail's pace. Unfortunately the burger was cold. However, the Oreo shake tasted very good. Edit: 6 years later, unfortunately nothing has changed, very long waiting times and that in the train station, where speed is of the essence. The burgers were cold and unfortunately didn't taste great either. For 10 euros per menu, the burgers are also mega small. Unfortunately we still cannot recommend this business.

site_logo

Kevin “Kevkev” . 2024-02-21

WEITERE KOMMENTARE IN Google

The plant-based menu is extremely limited for reasons I don't understand. Most burgers are only available with meat and not as a plant-based version. Shortly after opening I was told they didn't offer them because they had just opened, but months later I was told they didn't have them because they weren't a full branch. As if they didn't have a second floor and could have diverted a few more square meters for the cold room. Does Burgerking want to sell the stuff now or not? It's difficult for me to judge service otherwise because I don't expect much from Burgerking anyway.

site_logo

Markus Witschel . 2024-02-20

WEITERE KOMMENTARE IN Google

.... ein essen beim Burger King ..... so schlecht wie ich dort gegessen habe hatte ich noch nie .... die 1. Burger waren kalt und beim 2 versuch nicht wärmer wie ein Speiseeis ...das WC kein Papier ... keine Handtücher ... usw wäre besser es wäre geschlossen geblieben

site_logo

Michael G . 2024-02-18

WEITERE KOMMENTARE IN TripAdvisor

We waited so long for the branch to reopen, but were immediately disappointed after our first visit because we had to wait almost half an hour for our food. Employees don't wear Burger King work clothes or gloves in the kitchen and their hands are rarely washed, which is very annoying. Hopefully the whole thing will change soon otherwise we'll switch to McDonalds. EDIT/ADDITION 01/14/24 [6:35 p.m.] And again I ended up at Burger King by chance and again I had to wait in line for half an hour. After half an hour I thought about going to McDonalds. This branch definitely needs more staff and speed. EDIT/ADDITION 02/14/24 [7:45 p.m.] We were on a bargain hunt at fast food chains in Dresden and somehow we ended up at Burger King again. And what do I see? Displays broken. Something breaks every day at Burger King. And again we wait 15 minutes before we can even order. Not only were the displays broken, but the drinks machine was also empty. We were offered tap water. Let's see what awaits us next month.

site_logo

krittex . 2024-02-14

WEITERE KOMMENTARE IN Google

The food was cold and they didn't even give anything.

site_logo

Sandra S. . 2024-02-06

WEITERE KOMMENTARE IN Google

Es scheint unmöglich dort einen Burger zu bekommen, außer man hat mindestens 40 min Zeit zum anstehen. Ich habe insgesamt 3h schon umsonst angestanden 4 Versuche einen Burger zu bekommen. Keine Chance P.S. Personal ist freundlich und gibt wohl sein bestes aber die Menge an Menschen von einem Hauptbahnhof ist einfach nicht zu bewältigen mit dem wenigen Personal. Dabei verlassen fast immer 40 Prozent der Leute die Warteschlange um ihren Anschluss für die Weiterfahrt zu bekommen.

site_logo

Eve Lyn . 2024-02-04

WEITERE KOMMENTARE IN Google

I'm disappointed! Why does the restaurant only seem to have one chef and one cashier? I stood in line for more than 15 minutes and never waited my turn or I would have missed my train. I don't recommend it!!!

site_logo

Maki Don . 2024-02-02

WEITERE KOMMENTARE IN Google

Long waiting times, sometimes unfriendly and overwhelmed staff. The burgers are cold.

site_logo

Michael Müller . 2024-02-02

WEITERE KOMMENTARE IN Google

Has nothing to do with FAST food. No system in the team, takes forever.

site_logo

Richard Störmer . 2024-02-01

WEITERE KOMMENTARE IN Google

Burger was cold, old salad and fries weren't cheeky Ask for a voucher

site_logo

L. M. . 2024-01-30

WEITERE KOMMENTARE IN Google

The waiting time is so long and there are no kiosks to order food so you have to talk with employees to place an order.

site_logo

It'sMeTwinkerBill . 2024-01-19

WEITERE KOMMENTARE IN Google

Since the store opened again, we've been waiting forever for orders because there's not enough staff. Fries and the fried snacks are ok, but the burgers are always cold or at most lukewarm, the burger is never hot or the cheese has melted, it's just annoying if you don't have a microwave, you can have the cold burger with the unmelted processed cheese eat. I told them a thousand times: make me a warm, fresh burger... The answer was they could put it in the microwave 🥲 0 stars preferably, I hate this BK

site_logo

Bogdan Kashyn . 2024-01-19

WEITERE KOMMENTARE IN Google

Unfortunately the speed is bad. Overwhelmed staff and waiting times beyond good and bad. This was the second attempt since the reopening. It took an excessively long time the first time, but at least I got something. On the second attempt it took so long to wait in line that I left without ordering. My impression as a casual customer is that the shift is understaffed and it is better to let people go than to hire enough staff.

site_logo

Simon Weiß (ButtonX) . 2024-01-15

WEITERE KOMMENTARE IN Google

Der Laden fällt auseinander und es sind grundsätzlich zu wenige Mitarbeiter.

site_logo

Jonas M. . 2024-01-14

WEITERE KOMMENTARE IN Google

Verrry bad service.. you have to wait more than 40 minutes to get your order

site_logo

Massar Khanova . 2024-01-13

WEITERE KOMMENTARE IN Google

Sehr lange Wartezeiten bis zu 30-40 min in der Woche, wie am Wochenende. In der Mittagspause kaum machbar.

site_logo

Ádám István Urbancsok . 2024-01-07

WEITERE KOMMENTARE IN Google

Unglaublich langsam. Wir haben 25 gewartet, obwohl nur 3 Kunden vor uns waren.

site_logo

Anne. P. . 2024-01-02

WEITERE KOMMENTARE IN Google

Das allerletzte!! Man wartet weil die Mitarbeiter lieber rumfressen als ihre Arbeit zu machen, nicht normal 4 Mitarbeiter für eine Bestellung..Hygiene 6 , da die rumfressenden Mitarbeiter sich nicht mal die Hände waschen oder Handschuhe tragen

site_logo

Nicy Ma . 2024-01-01

WEITERE KOMMENTARE IN Google

Bitte einfach bestell Automaten hinstellen, die an der Kasse halten den ganzen Laden auf

site_logo

Bruno . 2024-01-01

WEITERE KOMMENTARE IN Google

Cold food, long lines, no self order machines...

site_logo

Edgaras Grigaitis . 2023-12-31

WEITERE KOMMENTARE IN Google

There was a misunderstanding during the order and I got different burgers than expected. But the manager was very nice and got me the right ones without upcharge.

site_logo

F Marelja . 2023-12-30

WEITERE KOMMENTARE IN Google

vor der Neueröffnung war alle in Ordnung. Aber seit dem das alte Team weg ist wartet man viel zu lange darauf zubestllen teilweise 30 min, obwohl nicht viel los ist. Die sind einfach überfordert. Was Ok wäre wenn die sich wenigsten anstrengen würden das wird scih Zeit gelassen und erstmal entspannt eine Cola getrunken. Es wird nicht einmal versucht schneller zusein damit die Wartezeit kürzer ist. Ich persönlich würde gerne mal wider zu Bürger King, aber die Gefahr das ich mein Zug verpasse ist zu hoch. Kurz gesagt bringt viel Zeit mit wenn Ihr dort essen möchtet.

site_logo

nickib500 (5fdn) . 2023-12-29

WEITERE KOMMENTARE IN Google

Essensreste und Müll von Gästen liegt überall verteilt im Obergeschoss auf Tischen und den Tablettwagen, bestimmt kann aus personellen Gründen der angefallene Müll nicht ordnungsgemäß entsorgt werden. Schade hätte man diese Filiale lieber geschlossen gelassen.

site_logo

Sebastian Strobel . 2023-12-29

WEITERE KOMMENTARE IN Google

Sie sind außerordentlich langsam

site_logo

jorge pernia . 2023-12-28

WEITERE KOMMENTARE IN Google

Set automation boxes, it will order mess queue 😕

site_logo

Volodymyr Bobyr . 2023-12-26

WEITERE KOMMENTARE IN Google

Das langsamste Fast Food in Dresden.

site_logo

Sebastian Rommel . 2023-12-22

WEITERE KOMMENTARE IN Google

Nach Monaten des wieder eröffnens immer noch keine vegetarischen Burger. Nach der Wiedereröffnung hieß es nächste Woche von den Angestellten und nach mehreren Monaten nach der Eröffnung immer noch keine. 👎

site_logo

MR Senny90 . 2023-12-21

WEITERE KOMMENTARE IN Google

Wollte gerade Essen bestellen. Nach 20 Minuten warten war ich immer noch nicht dran und vor mir standen nur 6 Leute. Das Personal war unglaublich unorganiert, langsam und unmotiviert. Plötzlich waren die Brötchen alle. Aber statt das mal nach außen hin zu kommunizieren, waren plötzlich alle Mitarbeiter hinter in der Küche und man hörte nur noch Gekicher und Getuschel. Die Schlange in der Filiale wurde immer länger, aber das hat nicht interessiert. Ich hoffe der Filialleiter liest das und schult seine Mitarbeiter mal in Sachen Kundenfreundlichkeit und Service. Sowas schlimmes hab ich selten erlebt. Bestellt habe ich nichts mehr. Ich musste meinen nächsten Zug bekommen. Sont würde och wohl heute noch warten!

site_logo

ZimtZebra . 2023-12-17

WEITERE KOMMENTARE IN Google

Für 41,- € diverse Burger gekauft … leider wenig Umsteigezeit und deshalb keine Zeit, die doch recht umfangreiche Bestellung zu prüfen - es fehlten 3 Burger im Wert von 7,-€ ☹️ Sehr schade, hoffentlich dann beim nächsten Mal etwas gewissenhaftere Bearbeitung 🤷‍♂️🫤

site_logo

TaigerWutz2201 . 2023-12-17

WEITERE KOMMENTARE IN Google

Podczas przesiadki na kolejny pociąg zdecydowaliśmy się tutaj coś zjeść. Zamówiliśmy najprostszego burgera. Czas oczekiwania skandalicznie długi, około 20 minut. Nie otrzymałem też paragonu. Sam burger bardzo dobry I ciepły. Stoliki wymagałyby przetarcia, na naszym było pełno okruchów. Nikt nie pofatygował się, by je pozbierać. Podsumowując, obsługa pod psem, samo jedzenie nie jest w stanie niestety się obronić.

site_logo

Maciej Borski . 2023-12-17

WEITERE KOMMENTARE IN Google

Das Essen war wie gewohnt. Die Servicekräfte schienen überfordert zu sein, aber dennoch höflich. Zum Ambiente gibt's zu sagen, dass es relativ normal war, aber was überhaupt sehr unattraktiv ist, ist die Sauberkeit. Schon am Bestellbereich lagen viele Essensreste und das gleichen im ganzen Lokal. Auf den Böden, Tischen, Stühlen usw.

site_logo

Robert Mattes . 2023-12-16

WEITERE KOMMENTARE IN Google

Die Filiale war völlig überfüllt und das Personal überfordert. Haben eine komplett andere Bestellung erhalten als die die wir bestellt hatten. Personal war sehr unfreundlich.

site_logo

Nadine Hoheisel . 2023-12-15

WEITERE KOMMENTARE IN Google

Der Laden ist leider völlig unterbesetzt, was unweigerlich zu erheblichen Wartezeiten führt. Das ist (gerade in einem Hauptbahnhof) sehr ärgerlich.

site_logo

David Geißler . 2023-12-15

WEITERE KOMMENTARE IN Google

Normalmente es lento el servicio.

site_logo

Hector Cadenas . 2023-12-12

WEITERE KOMMENTARE IN Google

Die Bereitstellung von lediglich drei Mitarbeitern für eine Filiale während eines Fußballspiels im sogenannten Schnellrestaurant war enttäuschend. Trotz meiner Wartezeit von 18:46 Uhr bis 18:56 Uhr war der Fortschritt minimal, was zu verständlichem Unmut in der Schlange führte. Es ist frustrierend zu beobachten, dass offenbar unqualifizierte Mitarbeiter beschäftigt werden, was sich in einer fehlenden Möglichkeit zur Bestellung nach 20 Minuten Wartezeit widerspiegelte. Die Annahme, dass der Service im Takt funktionieren würde, erscheint unrealistisch. Die Kalkulation der Führungskraft bei Burger King wirkt bedauerlich lächerlich. Es wäre angebracht, die Geschäftsleitung zu überdenken, da die Unzulänglichkeiten des Betriebs auf mangelnde Digitalisierung und einen festgefahrenen Arbeitsablauf zurückzuführen scheinen. Es wäre ratsam, die Probleme auf höherer Ebene anzugehen, da die Mitarbeiter letztendlich unter den Versäumnissen der Führung leiden. In Anbetracht dieser Umstände erscheint es angemessen, darüber nachzudenken, ob eine vorübergehende Schließung in Erwägung gezogen werden sollte.

site_logo

Dominic Köhler . 2023-12-11

WEITERE KOMMENTARE IN Google

Ich war heute mit meiner Familie dort essen das Essen war kalt,im laden war es eisigkalt und auf das Klo könnte man auch nicht gehen weil es Verstopf war.

site_logo

Kathrin Riedel . 2023-12-09

WEITERE KOMMENTARE IN Google

Ähnliche Restaurants in Dresden

restaurant_img
2,9

3186 Stellungnahmen

location-iconPeschelstraße 38
Fast-Food-Restaurant
outdoor_seating_21982takeaway_21982delivery_21982

We waited 80 minutes for our order. Admittedly, it was busy, but the orders were not prepared in order. New orders were given priority, old orders apparently disappeared. When asked, I had to hand in my invoice so that my order could be processed. Of course that doesn't work at all. As a small side note, it should be noted that the McChicken was cold and didn't taste as usual. We also received a completely wrong burger. The employees were friendly, but also extremely overwhelmed. I also work in retail, so I understand a lot of things. But that was just nothing today.

restaurant_img
2,8

37 Stellungnahmen

location-iconWilhelm-Franz-Straße 1
Fast-Food-Restaurant
outdoor_seating_22265takeaway_22265delivery_22265

I don't understand the comments here. I've eaten here many times or taken away food for friends. Everything was freshly prepared, with crunchy vegetables, crispy, juicy meat and good seasoning and all at a price that you rarely find anywhere else. I like the charm of the place and the owner is very friendly. It's a shame that some of our regular customers give such bad feedback. Absolutely underrated. There aren't many places in Cotta for relaxed meetings, but this is exactly the kind of place that should be valued more. You meet a colorful mix of people here - as it should be. Just give a little tip when you're there.

restaurant_img
3,1

632 Stellungnahmen

location-iconSchlesischer Pl. 1
Fast-Food-Restaurant
outdoor_seating_21579takeaway_21579delivery_21579

I give Burger King a chance every time, but you'll only be disappointed there. Why can't you manage to pack the orders properly? ALWAYS something is forgotten or given out incorrectly. Next time the order will be taken apart.

restaurant_img
3,3

5236 Stellungnahmen

location-iconWilsdruffer Str. 19/21
Fast-Food-Restaurant
outdoor_seating_21914takeaway_21914delivery_21914

People look when you take the food to go to see if everything is in there or the right one. I pay €3 for extras and get everything normally and with the fries you pay €1 extra for 100ml dip and that's missing. I could have saved €4 with fast food

restaurant_img
3,3

329 Stellungnahmen

location-iconWebergasse 1
Fast-Food-Restaurant
outdoor_seating_20971takeaway_20971delivery_20971

Exquisite fast food with a wide range of menu choices and the staff is even friendly enough to accidentally put 3-5 extra sauces here and there despite the high number of visitors, the ambience and the room design are well thought out and timely according to 10/10