McDonald's in Dresden

Employees argue very aggressively in front of a long queue. Never had such a bad meal in a McDonalds. Burgers were just jammed together. Cannot be compared with other branches at all. Cleanliness is also very important here. Tables were very sticky with some mayo residue. Avoid this McDonalds!

At my daughter's Happy Meal, fruit nonsense and gifts were forgotten. Now she never wants to go to McDonald’s again. I can understand.

Very little space and a lot of people. It's hard to take advantage.

Too many guests in too small a location. Food preparation takes a long time and cleanliness at the tables often leaves a lot to be desired.

Here you should think about how you can get mass processing under control! It is very narrow and confusing as a queue, many people push their way forward because it is not clear where the queue for ordering is due to the crowds. To do this, all branches around it will be closed so that everything is concentrated on one branch!!!!! The staff is totally overwhelmed. Change is given out incorrectly and when asked, there is a wait of about 5 minutes until this is fixed. Fries were then cold and please get new ones. This was exchanged with a dirty look and grumbling. So never here again. They didn't ask what kind of drink it should be with the menu (just put Cola) and the same thing happened with the fries (ketchup instead of mayo). Also very dirty. Would be something for hygiene.

Impossible, every time I go there hoping that this time my order will be correct and complete. Unfortunately, it's always a pure disappointment. I just had a beef patty on my Mc crispy, which also looked and tasted very old. The fries were still raw and the chicken nuggets were missing. Not recommended!

Hair in food, taste of food disgusting.

The worst McDonalds experience. Food so oily I almost threw up, inedible. Waiting time 30mins+ not even at lunch time. Table missing, others are messy. My friend got his order wrong and I got a single napkin with a big menu… Awful☹️☹️☹️

A toilet is a human need, not a service to charge for. At least in every normal country. The only-coin system and the high security door is visibly annoying and makes really bad customer experience frankly.

I'm rarely here, only when I have a short time to eat something here otherwise I can eat something

Despite the crowd, the staff served out the food quite quickly, but I got raw chicken in a sandwich. Toilets dirty and very crowded. I don't recommend it

Great place after visiting the sector.

My girlfriend wasn't packaged with the Mario Kart toy. I want my toy you MONKEYS 🥲

From time to time we are on site and from time to time we order. When you are in a restaurant it is loud, cramped and dirty, when you order something is always missing! Really always. Super annoying! Prague Street was much better! Too bad

Absolutely DIRTY. You should be ashamed to offer such toilets and then 50 cents.

They just didn't pack any toys for me even though I paid for them.

Despite the long wait, the food was cold and sticky. You can eat better in other McDonalds because it is clean and warm. Toilets are gross. Staff cleans (counting) 9 tables with a cloth.

Good food, great cake, it was a little crowded, so we had to wait a little while to be seated

The food is just McDonalds but the ambience is definitely a very nice McDonalds.

Food is usually delivered incorrectly.

Sent on a dishonorably smaller burger than paid for.

Great place, the guy who served us spoke great English. Ketchup is bigger here than in the Czech Republic, that's definitely a bonus. But there is too little space and too many people.

McDonald's used to be something nice, but the price was expensive for what I paid 99 cents for, you get almost 3 euros and it doesn't taste good. Highly praised in advertising, if you look at the citizen there isn't much on it. Question: Who made the chain so big? The little man, wife, our children. To be precise, through the middle class. But since you're not the first among the competition, it's no better. But I also want what you promise in advertising for my hard-earned money. Others aren't any better, but if you want to keep customers...

Here too you are deprived of your order, a large milkshake is ordered and a cola is eaten off, that's what I call boosting sales!!

Pretty crowded, but very nice staff.

I came to participate in Monopoly's joint event and it was delicious. But Mai Mai, you know 😏 Hahaha, the products produced all over the world are very stable.

In 30 years of Megge's experience and maximum level, to this day I have never seen a scoundrel who wanted my food.

After years there is still no further development, every order you place is always missing important parts of the order that cost MONEY. There are no refunds and even after each report nothing improves.

We ordered at the kiosk and waited. And they waited. And then we waited some more... after 30 minutes, our number disappeared from the board to be sure. I went to ask the staff why our order disappeared and that we were waiting for half an hour. The lady was horrified at that, went through the ordering system and put the already finished items on a tray. All cold of course. Even though the lady apologized, I would have expected more for an order for 35 eč, at least a free sauce. I can't understand how none of them noticed that there were 4 burgers waiting for them to take out for such a long time.... besides, our number was not the only one that disappeared from the board

Clean. Fast service as always. Recommend✌️

The doors were locked before the official closing time, even though there were a number of customers waiting at the door.

The food is neither particularly good nor particularly bad. McDonalds standard. Biggest drawback: No barrier-free access! Actually a no-go these days. Unfortunately there is no service for people with limited mobility or parents with strollers. When ordering from the app, the wrong book was in the Happy Meal, instead of plant nuggets there were chicken nuggets and roasted almonds with the coffee instead of the sweetener I ordered. It was the last visit here again...

Normal McDonlds except for one employee with no manners who yelled at us because my 4 year old climbed over a stool 🤷‍♂️ the sound makes the music.

Very big and narrow at the same time

People look when you take the food to go to see if everything is in there or the right one. I pay €3 for extras and get everything normally and with the fries you pay €1 extra for 100ml dip and that's missing. I could have saved €4 with fast food

Actually not a bad MCDONALD'S but I didn't receive a burger with my order.

Worst organization in any of their restaurants i visited

Impudence!!!!!!!!!!! :( I recently ordered 20 nuggets, opened them at the train station and saw that there were only 20 nuggets inside

It's ok, toilets are just very shabby

Located directly on the old market. The cleanliness leaves a lot to be desired, but that's not manageable given the high number of visitors.

It's a bit rancid, but food isn't that rancid. Always prefer Mecces to BK and KFC. Kiss goes out.

Waiting time very long. Unclean. Extremely dirty toilets

I will no longer go to anyone who advertises with Donald Trump...

I went to McDonald's to take a break from the rain^^ After entering the order name plate number at the kiosk, It will be brought to you when you sit at the table. The 2nd floor is narrow.. There were very few Asians, so it was a bit burdensome to keep looking at them.

Unfortunately everything was dingy. Tables were not wiped down. There was stuff stuck to it that had been there for a while. There was food on the floor. There was a huge puddle under a table. This was not immediately eliminated after being notified. You don't even want to talk about the toilets.

A little narrow and difficult to enter with a stroller.

A nice restaurant from this chain in a historic building. Normal range, unfortunately you have to pay €0.50 in the toilet.

Many people, few workers. Ordered one thing, brought another. When asked to change, it turned out that they simply did not have half of them. I will not go again.

There was a hair in the food. They don't bring it back quickly. The cashier ate my potatoes and the ice cream fell on the floor. There are too many gays here. There is no internet connection. Coke is low. Messi is gay.

Impossible that you have to pay for the toilet after you have made the order and already eaten. In other branches you just have to show the receipt so you can use the toilet. It makes no sense to me to receive a voucher of 0.50 euros if you have already eaten your meal. Afterwards I will certainly not order a second time. Absolutely customer-unfriendly and definitely needs to be improved.

Probably the best service I've ever had in a restaurant in Germany so far, including gourmet restaurant: John & Barbara, when we asked them for a "white chicken" toy as part of the happy meal, gave their best to satisfy us, amd even if that was not possible, the smiles they had and the joy they carried the whole time made my day in a way I have rarely experienced before, and actually close to never at a restaurant; let alone a McDonald's! So grateful for their service + the service of the other colleagues we haven't been able to meet! Best McDonald's staff in Europe!

Very nice staff, location is also great for public transport.

McDonald's. Lots of activity but always a place to be found.

The service phone line was very very rude

Nice place, unfortunately after waiting almost 1 hour we had to cancel our order. Avoid this McDonald's on days with people other than you when you are really hungry and/or actually expecting food. Good place to donate €30 to McDonalds.

Hair in the fries It's really disgusting Hygiene well!!!

Nice location, average McDonald's food, service terrible, our 2nd order took 45 minutes, after this time we went to the checkout because the food didn't come, they said they would do it again, then had to cancel this order because otherwise we would were late for the bus. Avoid on days with more than 5 guests. Employees can handle pressure worse than the Oceangate crew.

Needed fries after having a few too many drinks. They were the best fries in the world.

25 minutes wait for the order. Yes, it was super crowded, but unfortunately the burgers were cold and the iced tea tasted like it had been diluted with water. It was expensive fun, but no fun.

There's nothing like McDonald's to fill your stomach in moderation. It’s perfect when you’re hungry but don’t want to eat anything!! What a great food!! Praise!!

I had blood on my drink from a stranger and I almost vomited never again.

Good location, food like in any other McDonald's, plus very short waiting time, we got our food almost immediately

Diese Platz gefällt mir sehr gut

Overall a good impression. It's nice that the place is open until late. The food was good for an MC. The ability to order at kiosks made purchasing easier. It could be a little cleaner, but there was no drama. It's the same in toilets. Coupons work well and help you save.

We ordered at the kiosk, we caught a small rush of people. Unfortunately, I didn't check the order right away when it was taken out, and later we found out that they probably forgot to give us one burger, and we wouldn't have agreed anyway. The question is whether it was a mistake or an intention.

Good place to visit if your train gets into main station late at night and you need something to eat as this place closes early in the morning. There are toilets on site accessed by a revolving gate though they were free when we visited at 2230

Just disgusting, the cappuccino was disgusting, the tortilla had a chemical aftertaste.

Ordered 6 piece chicken nuggets with 2x ketchup and ice tea Waited almost 30 minutes to get the order At home, I discovered they gave me a McChicken, 2x mayonnaise and Diet Coke I’m never coming here again

I really didn't like it here. Because they didn't want to exchange the children's toys for the happy ones. They behaved very unfriendly. I do not recommend replacing workers for this shift. It is very interesting that the management does not decide anything, why are there so many negative reviews?

Got a bacon egg wrap and it tasted like stale, rancid oil

From my point of view there was nothing to complain about. Within a very short time, my order was ready in no time

Often very crowded and lots of young people on site, some of whom are very loud and annoying. Otherwise typical McDonald’s food.

This McDonald's “restaurant” is not recommended. I find it very unclean there. However, it gets even worse if you have something delivered to you. Once again the delivery time was exceeded by more than half an hour. The sauces were also missing once again. Thank goodness we still had Burger King sauce in the fridge. Also a disgrace for Lieferando that there is no response to emails regarding this. Conclusion after the repeated failure: let's not do it again.

Just yesterday there was the wrong sauce on it and today there isn't even iceberg lettuce. Every time there is something wrong: either the fries are raw or have been sitting for 30 minutes+ or an ingredient is missing. And yes, I could drive back because of a complaint, but that would cost me a 30-minute break.

A branch in a prime location that was pleasant a few years ago, but has now suffered greatly from the enormous demand. Almost always overcrowded ordering area, poor redesign of the ambience and everything very impersonal. Oh, and unfortunately there was some kind of spoiled ingredient in the burger today ("M", I think it was the onions)...

Ordered quickly, didn't wait long...it fits.

As always, the food at Mäcces is expensive, but here it's served cold. The toilets are just disgusting. Thank you for flooded toilets, thank you for no toilet paper, thank you for no soap in the dispenser, thank you for NOTHING 🤮🤢

Terrible! Loud, dirty (dining room AND toilet!) and the tray is snatched out of your hand even though you still want to eat. Even if the prices are consistent, you should check the portions and the pictures. But the worst are the dirt and noise

The year is 2024 and it is not possible to pay by card. Astonishing.

Once again, part of the order was missing when ordered online. Some food was cold. I am more than disappointed and will not order from there again.

It's a good branch because it's easy to reach. However, not recommended for wheelchair users and people with strollers, as there is no longer a ramp since the renovation.

An absolute disaster, I've never seen McDonald's so crowded. There are several employees walking around the store, but instead of someone helping out at the checkout. The employee at the checkout was completely overwhelmed.

Ambience less nice. There are nicer McDonalds. Food (chicken nuggets, fries, lattice potatoes, burgers) fresh, warm and good. The minus point is that there is only the original ice cream, neither frozen yogurt nor chocolate, etc. Toilets could be cleaner.

The food is not bad,a lot of product that can't be seen in Taiwan, the service is good, the toilet is free, the building is nothing but beautiful, but the price is extremely expansive!

Girl with pretty long red hair gave me not completed order :) It wasn’t much orders, except mine only 3 others, and still I’ve got not full order. Pay more attention next time, I came for nuggets and I didn’t get them

Too bad no hamburger 🍔 for €1 But otherwise delicious 😋

A catastrophe. Wait 30 minutes for fast food at prices that are not reasonable. Then it's better to go to the restaurant and sit in peace and wait for your burger.... for a few euros more..... Mc Donald Altmarkt Dresden....never again

Fast, nice service and friendly staff as well as cleanliness in the restaurant. Good McDonalds, gladly again!

Very fast service. For the first time, our order was placed in less than one minute.

Good place to wait for a delayed train. Nice staff, nice food, no complaints

UPDATE: I have to call the police weekly to deal with the drunken patrons this McDonalds chooses to serve. The management needs to do something about their customers disturbing the peace (from 10pm to 6am) or close their restaurant earlier. This area is home to hotels and very expensive residential apartments. It is absolutely RIDICULOUS that I pay a premium for my location just to be woken up all hours of the night (in the middle of the week) by drunken fools who have nowhere else to go. Get your customers in check or close your restaurant. I will be finding a way to have this restaurant closed before midnight. Mark my words. I’m tired of this. I live directly across the street from this McDonald’s and it is ALWAYS very noisy in the evenings. They remain opened until 3am and it is impossible to fall asleep before 3 in the morning on any given weekend. It’s really ridiculous that I am writing this very review on a Tuesday after 2.00 in the morning. It’s always so loud and none of the staff cares that their customers are outside screaming, laughing, shouting and being loud and drunk all hours of the night. I wish this location would close at midnight and let some other place be the loud drunks after party spot.. maybe somewhere outside of the city center?

No drinking straws, bees outside, there was something hard in the burger, cold fries, not enough room inside

Whether it's the Czech Republic or Germany, I'm disappointed. The concept of shrinking is surreal. And I'm glad I visit these restaurants sporadically.

Great store but too small for such a rush of customers

Dirtiest store I've been in so far, refilling toilet paper would also be a measure...

Food oke but the tables were really dirty. Half of the restaurant was closed.

It was all hell, but the staff tried very hard. Even though the food was pretty cold and the ice cream melted. Too bad

It's getting less and less for the money

Well, I don't know how incompetent you can be, but if you order a cola with a meal, you get a strawberry milkshake instead of a cola. I don't know how you can mix things up like that.

Honestly how good is it to disappoint a customer 4 out of 4 times.?!?. I simply ordered food from Lieferando 4 times and was constantly upset about it. What was ordered never arrived. Simply negative.