McDonald's in Dresden

People look when you take the food to go to see if everything is in there or the right one. I pay €3 for extras and get everything normally and with the fries you pay €1 extra for 100ml dip and that's missing. I could have saved €4 with fast food

Worst organization in any of their restaurants i visited

Actually not a bad MCDONALD'S but I didn't receive a burger with my order.

It's ok, toilets are just very shabby

Impudence!!!!!!!!!!! :( I recently ordered 20 nuggets, opened them at the train station and saw that there were only 20 nuggets inside

Located directly on the old market. The cleanliness leaves a lot to be desired, but that's not manageable given the high number of visitors.

I will no longer go to anyone who advertises with Donald Trump...

It's a bit rancid, but food isn't that rancid. Always prefer Mecces to BK and KFC. Kiss goes out.

Waiting time very long. Unclean. Extremely dirty toilets

Unfortunately everything was dingy. Tables were not wiped down. There was stuff stuck to it that had been there for a while. There was food on the floor. There was a huge puddle under a table. This was not immediately eliminated after being notified. You don't even want to talk about the toilets.

I went to McDonald's to take a break from the rain^^ After entering the order name plate number at the kiosk, It will be brought to you when you sit at the table. The 2nd floor is narrow.. There were very few Asians, so it was a bit burdensome to keep looking at them.

A little narrow and difficult to enter with a stroller.

A nice restaurant from this chain in a historic building. Normal range, unfortunately you have to pay €0.50 in the toilet.

Many people, few workers. Ordered one thing, brought another. When asked to change, it turned out that they simply did not have half of them. I will not go again.

There was a hair in the food. They don't bring it back quickly. The cashier ate my potatoes and the ice cream fell on the floor. There are too many gays here. There is no internet connection. Coke is low. Messi is gay.

Impossible that you have to pay for the toilet after you have made the order and already eaten. In other branches you just have to show the receipt so you can use the toilet. It makes no sense to me to receive a voucher of 0.50 euros if you have already eaten your meal. Afterwards I will certainly not order a second time. Absolutely customer-unfriendly and definitely needs to be improved.

Probably the best service I've ever had in a restaurant in Germany so far, including gourmet restaurant: John & Barbara, when we asked them for a "white chicken" toy as part of the happy meal, gave their best to satisfy us, amd even if that was not possible, the smiles they had and the joy they carried the whole time made my day in a way I have rarely experienced before, and actually close to never at a restaurant; let alone a McDonald's! So grateful for their service + the service of the other colleagues we haven't been able to meet! Best McDonald's staff in Europe!

McDonald's. Lots of activity but always a place to be found.

Very nice staff, location is also great for public transport.

The service phone line was very very rude

Nice location, average McDonald's food, service terrible, our 2nd order took 45 minutes, after this time we went to the checkout because the food didn't come, they said they would do it again, then had to cancel this order because otherwise we would were late for the bus. Avoid on days with more than 5 guests. Employees can handle pressure worse than the Oceangate crew.

Nice place, unfortunately after waiting almost 1 hour we had to cancel our order. Avoid this McDonald's on days with people other than you when you are really hungry and/or actually expecting food. Good place to donate €30 to McDonalds.

Hair in the fries It's really disgusting Hygiene well!!!

Needed fries after having a few too many drinks. They were the best fries in the world.

25 minutes wait for the order. Yes, it was super crowded, but unfortunately the burgers were cold and the iced tea tasted like it had been diluted with water. It was expensive fun, but no fun.

There's nothing like McDonald's to fill your stomach in moderation. It’s perfect when you’re hungry but don’t want to eat anything!! What a great food!! Praise!!

I had blood on my drink from a stranger and I almost vomited never again.

Diese Platz gefällt mir sehr gut

Overall a good impression. It's nice that the place is open until late. The food was good for an MC. The ability to order at kiosks made purchasing easier. It could be a little cleaner, but there was no drama. It's the same in toilets. Coupons work well and help you save.

We ordered at the kiosk, we caught a small rush of people. Unfortunately, I didn't check the order right away when it was taken out, and later we found out that they probably forgot to give us one burger, and we wouldn't have agreed anyway. The question is whether it was a mistake or an intention.

Good location, food like in any other McDonald's, plus very short waiting time, we got our food almost immediately

Good place to visit if your train gets into main station late at night and you need something to eat as this place closes early in the morning. There are toilets on site accessed by a revolving gate though they were free when we visited at 2230

Ordered 6 piece chicken nuggets with 2x ketchup and ice tea Waited almost 30 minutes to get the order At home, I discovered they gave me a McChicken, 2x mayonnaise and Diet Coke I’m never coming here again

Just disgusting, the cappuccino was disgusting, the tortilla had a chemical aftertaste.

Got a bacon egg wrap and it tasted like stale, rancid oil

I really didn't like it here. Because they didn't want to exchange the children's toys for the happy ones. They behaved very unfriendly. I do not recommend replacing workers for this shift. It is very interesting that the management does not decide anything, why are there so many negative reviews?

From my point of view there was nothing to complain about. Within a very short time, my order was ready in no time

Often very crowded and lots of young people on site, some of whom are very loud and annoying. Otherwise typical McDonald’s food.

This McDonald's “restaurant” is not recommended. I find it very unclean there. However, it gets even worse if you have something delivered to you. Once again the delivery time was exceeded by more than half an hour. The sauces were also missing once again. Thank goodness we still had Burger King sauce in the fridge. Also a disgrace for Lieferando that there is no response to emails regarding this. Conclusion after the repeated failure: let's not do it again.

Just yesterday there was the wrong sauce on it and today there isn't even iceberg lettuce. Every time there is something wrong: either the fries are raw or have been sitting for 30 minutes+ or an ingredient is missing. And yes, I could drive back because of a complaint, but that would cost me a 30-minute break.

A branch in a prime location that was pleasant a few years ago, but has now suffered greatly from the enormous demand. Almost always overcrowded ordering area, poor redesign of the ambience and everything very impersonal. Oh, and unfortunately there was some kind of spoiled ingredient in the burger today ("M", I think it was the onions)...

Ordered quickly, didn't wait long...it fits.

As always, the food at Mäcces is expensive, but here it's served cold. The toilets are just disgusting. Thank you for flooded toilets, thank you for no toilet paper, thank you for no soap in the dispenser, thank you for NOTHING 🤮🤢

Terrible! Loud, dirty (dining room AND toilet!) and the tray is snatched out of your hand even though you still want to eat. Even if the prices are consistent, you should check the portions and the pictures. But the worst are the dirt and noise

Once again, part of the order was missing when ordered online. Some food was cold. I am more than disappointed and will not order from there again.

The year is 2024 and it is not possible to pay by card. Astonishing.

It's a good branch because it's easy to reach. However, not recommended for wheelchair users and people with strollers, as there is no longer a ramp since the renovation.

An absolute disaster, I've never seen McDonald's so crowded. There are several employees walking around the store, but instead of someone helping out at the checkout. The employee at the checkout was completely overwhelmed.

Ambience less nice. There are nicer McDonalds. Food (chicken nuggets, fries, lattice potatoes, burgers) fresh, warm and good. The minus point is that there is only the original ice cream, neither frozen yogurt nor chocolate, etc. Toilets could be cleaner.

The food is not bad,a lot of product that can't be seen in Taiwan, the service is good, the toilet is free, the building is nothing but beautiful, but the price is extremely expansive!

Girl with pretty long red hair gave me not completed order :) It wasn’t much orders, except mine only 3 others, and still I’ve got not full order. Pay more attention next time, I came for nuggets and I didn’t get them

Too bad no hamburger 🍔 for €1 But otherwise delicious 😋

A catastrophe. Wait 30 minutes for fast food at prices that are not reasonable. Then it's better to go to the restaurant and sit in peace and wait for your burger.... for a few euros more..... Mc Donald Altmarkt Dresden....never again

Fast, nice service and friendly staff as well as cleanliness in the restaurant. Good McDonalds, gladly again!

Very fast service. For the first time, our order was placed in less than one minute.

Good place to wait for a delayed train. Nice staff, nice food, no complaints

UPDATE: I have to call the police weekly to deal with the drunken patrons this McDonalds chooses to serve. The management needs to do something about their customers disturbing the peace (from 10pm to 6am) or close their restaurant earlier. This area is home to hotels and very expensive residential apartments. It is absolutely RIDICULOUS that I pay a premium for my location just to be woken up all hours of the night (in the middle of the week) by drunken fools who have nowhere else to go. Get your customers in check or close your restaurant. I will be finding a way to have this restaurant closed before midnight. Mark my words. I’m tired of this. I live directly across the street from this McDonald’s and it is ALWAYS very noisy in the evenings. They remain opened until 3am and it is impossible to fall asleep before 3 in the morning on any given weekend. It’s really ridiculous that I am writing this very review on a Tuesday after 2.00 in the morning. It’s always so loud and none of the staff cares that their customers are outside screaming, laughing, shouting and being loud and drunk all hours of the night. I wish this location would close at midnight and let some other place be the loud drunks after party spot.. maybe somewhere outside of the city center?

No drinking straws, bees outside, there was something hard in the burger, cold fries, not enough room inside

Whether it's the Czech Republic or Germany, I'm disappointed. The concept of shrinking is surreal. And I'm glad I visit these restaurants sporadically.

Great store but too small for such a rush of customers

Dirtiest store I've been in so far, refilling toilet paper would also be a measure...

It's getting less and less for the money

Food oke but the tables were really dirty. Half of the restaurant was closed.

It was all hell, but the staff tried very hard. Even though the food was pretty cold and the ice cream melted. Too bad

Well, I don't know how incompetent you can be, but if you order a cola with a meal, you get a strawberry milkshake instead of a cola. I don't know how you can mix things up like that.

Honestly how good is it to disappoint a customer 4 out of 4 times.?!?. I simply ordered food from Lieferando 4 times and was constantly upset about it. What was ordered never arrived. Simply negative.

The employee was really bad. I wanted a McFlurry with oreo and she gives me yogurt with oreo??!!! Like are you crazy???

Not particularly clean (but fast and tasty. There are sockets, a toilet (50 cents).

I just received a completely wrong order 🤣 luckily there was more in it than expected 🤣

It tasted good and was great. The staff was very friendly and helpful.

All in all very good. McDonald's is always equally good. It was just really annoying that the service staff ONLY spoke English and called out the order.

I bought a new T-shirt and on the same day I went to McDonald's and ordered a vegan menu with a burger, fries and a Coke. They gave me a Coke without a lid, because of this, I spilled Coke on my T-shirt and in addition to that, wasps completely filled my glass. I went to McDonald's to sort it out. They said that we couldn’t help and at the same moment some person stole my fries.

Good shop. Briefly visited the Harley Days in Dresden. Fast ordering and delivery to the table. Top

Good food quality, clean , sometimes ur not getting a napkins at all , sometimes here’s needed to wait for an order for the long time but actually there’s no a lot of people.

Very crowded and employees stressed

Ugly service. I waited 30 minutes for “Mc Smart”. I cannot recommend this branch to anyone

If you want to eat here and sit outside (which also belongs to MCs the seats outside) with a table number you are not allowed, you can only sit inside in the warmth where everything is full with a table number to get food at the table! Bad service!

Being so centrally located, this McDonald's is of course always busy, even late at night... Nevertheless, the employees work quickly and try to satisfy the guests quickly. There are 8 order dummies and also a counter where you can place your order with an employee. Since our hotel was just around the corner, we wanted to take our food with us and decided to wait. After about 10 minutes (15 minutes including ordering) we left the McDonald's with our food & drinks and were relatively satisfied. Unfortunately, I can't say anything about the cleanliness of the location this time since I didn't go there... but the dining room seemed relatively clean, despite the large number of people 👍🏼

Its good place. I took burger, it was less loaded.

Well located and with a terrace.

It's nice that you can order at the terminal and it will be brought to your table. You don't have to stand in line. Standard McDonald's dishes. The McWrap was especially tasty. Friendly staff

Everywhere you go, McDonald's is McDonald's

Dirty place! I can also eat cardboard there. Not even 3 drops of sauce in the royal TS, the rest is like paper! DISGUSTING!!! 🤮🤮🤮 Dresden just😓

Food had taken longer than usual. You had to pay for the toilet. If you had already eaten. Foreign citizens came and ordered. Not once but several times and quite annoying. The branch should make more use of its house rules.

It was really okay, it's nice that there are ordering terminals, it really saves time. The cashiers were nice too.

Large stained coffee for 3.20 and it was exactly half a cup of coffee, two sips, it seemed very expensive to me

The MC Rib no longer tastes good

Last time we ordered 4 items, one of them twice and AGAIN 1 item was completely missing, cold and inedible. I would like to give no star but that's not possible but I can leave it here 😡. In addition, last time means the last time, never again. You can leave the comment answered, I don't want to know anything about it. Thanks for repeated mistakes.

We ordered via our cell phone but still had to wait 30 minutes. It's far too long 😔 it's a shame they definitely need more employees 😘

Mc is Mc, the only difference is the price

You love it or hate it. However, it is really crowded at peak times and it sometimes takes longer. But always fresh and hot...Update don't sit in it, the door slams so hard and about 500 times an hour. You can't stand that.

Only a few customers present. Took 15 min for a McMuffin and a coffee. Coffee was prepared long before the rest = lukewarm coffee. 4 Staff present in the front of which only 1 seemed busy. Multiple customers which queued after me were served before me, even though the orders were bigger/ more complicated. Not the service I’d expect.

There are beggars walking around the establishment, it’s not very pleasant to eat when people come up to you to beg. I waited a long time for my order, but in the end the order was not delivered in full. Your order number is not visible on the tablet, but for a tourist who does not understand the language well, this is necessary to see. There is no way to hear a number in English when you don’t understand whose number they are calling. (This is not a problem in other countries)

Worst McD, and disastrous management. The center of a state capital is closed at midnight on Fridays. You can't tell anyone something like that...

absolutely horrible, never received the food and waited 2 hours. never again, would give 0 stars, but unfortunately that's not possible

Collective order was not prepared and had to be ordered again for the pickup date. Part of the order was missing even though it was paid for! Cash register didn't work, so everything took even longer.

According to opening times, McDonald's opens at 7 a.m. 7:20 a.m. still not open, although 4 employees are in the restaurant and can be seen through the window. Don't respond to knocking.

The bouncers don't do their job and hang out in the new town. Let the market clean up such bad management. Until 2023 it was quite chilled here at night, but the club atmosphere has been lost and the restaurant has neither charm nor style. Just like this McDonald's restaurant, I imagine the nightly food served in a very overcrowded asylum seekers' home. Because of the confusing language, almost everyone is shouting a little louder than they already do. Outside on the old market, rubbish is piled up on strange stalls. An excess of Rammstein fans drives the average BMI to extremely unhealthy levels. The staff is always very friendly, but every now and then they forget to put the soft ice cream in the bag. Normal people leave sooner or later. Two stars for the opening times.

Since we were there for a few concerts in May and Dresden somehow had nothing to eat after midnight, we went here. Service was quick, food was quite good and hot, toilets were a bit unclean but ok.

No idea. very dirty and invalid