McDonald's in Dresden

I've never eaten such bad Big Tasty Bacon. Extremely carelessly slapped together, and cold. The cheese wasn't even melted. Never again at this store.

Just McDonald's, the employees are nice and quick.

The food was ok except that the woman who was taking our order made a mistake and gave us a burger without meat when we wanted a burger without vegetables ://

If you like dry fries and cold burgers... The staff was also totally unfriendly

Be careful which milk they put in your drink if you are allergic to it. We ordered a latte with oat drink and got it with cow's milk. The servis claimed it was oat, but we watched the whole time it was being prepared. After tasting it, it was cow's milk. In the end we got it with oat drink but the atmosphere was veru weird and the worker was very defensive. We get that you can make a mistake, it’s okay, but at least don’t lie.

Food isn't delivered, despite payment. No help is available; they're supposed to sort it out with Lieferando.

The food is as always Service is okay

Typical McDonald's food, nothing special. The place gets extremely crowded on weekends, though. I wouldn't necessarily recommend eating inside, as the atmosphere isn't very pleasant. Service (especially table service) is sometimes nonexistent, but the kiosks still advertise table service. You can sometimes wait a while if you think your food is being brought out, even though you end up having to go and get it yourself.

Placed an order. Received the wrong drink and burger, along with fries that weren't ordered. This shouldn't happen with an order of two burgers and a drink.

Just a regular mc donald, but the beak of order and mess outside discourages from entering. Tables outside all garbage.

One of the cleanest McDonald's. What's not so nice, though, is that the employees obviously enjoy making fun of the customers. I have no idea if this guy is trying to compensate for his height.

At 8:30 a.m., Everyone was lovely, friendly, and helpful; I always enjoy coming here.

I visited in the morning, shorty after opening. The place was almost empty and the food was prepared fairly quickly. Coffee was great. I haven't visited the washroom, but I believe it's paid washroom, as it is the case with all public washrooms in Germany.

worst service ever. I orderd 1 curly fries and 2 cheesecake, I got the curly fries as half curly fries and half normal fries and I got only 1 cheesecake.

A lousy restaurant with a terrible manager. It's always dirty, and nothing gets repaired! Chairs have been broken for months.

Really great and attentive staff. I'm a frequent guest here, and the service is always very good and friendly.

I wanted four burgers, and two came in a bag. When I got home, I saw two burgers. There should have been four.

Very crowded and overcrowded. However, the service is very good and friendly.

Great location, very central yet tidy and not overcrowded, with a beautiful view of the market square. The staff is very friendly and helpful, bringing the food and even picking up the empty trays afterward. The food is also very good, everything delivered correctly and perfectly salted.

It's a complete disgrace to want to eat anything here. The meat didn't taste particularly fresh and raises doubts about the effectiveness of the cold chain. The health department should come out to inspect this more often than not!

We had a hair in our food. And when we reported it, the red-haired employee was really rude and didn't even apologize or bring us a new one. On top of that, our tray was wet, as was the burger. 18.05

1A. Very good coffee and very good prices. Keep it up!!!

Food ok Service sucks no straw for milkshake was way too loud

Way too full then you order and only get half

I don't actually buy from McDonald's but as a vegan I tried it once. First of all, the branch is not really clean, there is still rubbish or even leftover food on the tables everywhere, so that as a customer you are forced not to put the tray there for hygiene reasons and, if necessary, to hold it or put it on your legs while sitting. Due to a technical problem, one too many products were ordered, which unfortunately could not be canceled at short notice and had to be paid accordingly. The salad itself is okay, but I find it unacceptable that a branch like this doesn't have balsamic dressing in stock, which is the only option for vegans, and the salad doesn't taste dry. But nuggets and fries were okay. However, it is questionable whether these beyond meat nuggets are really as much meat as is claimed, as it is unclear in which fat they are fried. This has been a reason for discussion about plant products at Mc Donalds since the beginning and one should actually expect a clarification by now... Otherwise, as is often the case at McDonald's, it's pretty crowded but that's just how it is

Typical McDonald's - you get what you expect. The food is OK, the staff was friendly and the store is clean, including the toilets. Everything went quickly. However, what often doesn't work is pre-ordering via the app - either there are technical problems or the order is not recognized correctly on site. That's a shame because it would actually be a practical function. Overall solid, but with room for improvement – ​​hence 4 out of 5 stars.

Fast and nice service, the staff is friendly. The food is at the usual McDonald’s level – so it’s perfectly fine.

Very disappointing – not recommended! The cleanliness in this McDonald's leaves a lot to be desired. The staff in the kitchen in particular seem very unhygienic. When I saw the fries and burgers being prepared, I felt really sick - I almost threw up. Absolutely no recommendation for me anymore!

Incompetent and unfriendly staff, food was cold and the manager was very cheeky and unfriendly, not recommended

There are advertisements for the glasses everywhere, but there are none left. Absolutely disastrous management...

Well, this time it tasted very sticky and limp, and even the young employees don't really know their way around the MC app

The doors were locked before the official closing time, even though there were a number of customers waiting at/in front of the door.

The cocktail was slushy and there were no Minecraft toys. I don't recommend going to court.

A quite crowded branch because it is centrally located, unfortunately no longer open at night like it used to be. Quality like any other branch but more of a flair like in the Bahngofshalle

Why can't the staff manage to pack my order correctly? Check your bag before you leave the shot!

This is the very last shed!!! I would say, close the shop, or start to modernize it a bit, organize it and clean it! That doesn't work at all! We had just finished our lovely city tour on Easter Saturday and wanted to quickly get off the bus and into this shop to grab a bite to eat and drink. First of all, the store is far too small for so much traffic in the city center. As a result, only two toilets are not enough, and there is a queue. And then they are so rude there and demand money to use the toilet, even though we had eaten and drank there. You can hardly step or turn in the toilet, and I'm very slim! In addition, the sensor on the faucet doesn't work and the hand dryer doesn't really work either! Impudence! The tables in the dining room also look dirty! The table should be wiped every now and then!

Unclean and charging customers for using the toilets is criminal.

Always full, ordering takes forever and so does eating. Ambience quite nice, but often dirty.

We were in this McDonald's yesterday on April 12th, 2025 and were happy that the Minecraft Kids menu was offered there. We were disappointed for the first time because you could only order the menu once via the app, great if you're there for a children's birthday party with four children... Well then just ordinary Happy Meals, where things were missing. The shop is simply too small for this huge rush and is also very dirty. The tables are also in a mess, no employee goes over them with a rag. It's also cheeky that they charge money to use the toilet even though you eat there. And the toilets are really dirty... disgusting... I would be ashamed of a shop like that. I don't want to know how the food is stored. !!!!!

Bad service, unfriendly staff. Burger King or KFC 1000x better

You took out the curly fries 😭😭😭😭😭😭😭😭😭

It was a great experience with lots of insights into the world of food with a very nice music atmosphere.

It's a disgrace that you have to pay for the toilet. The food is a disaster. For these prices, you should be able to expect quality. The place is not clean. There's stuff left on the previous user's table everywhere. Hygiene-wise, it's a complete disaster.

Dirtiest and most customer-unfriendly MCD I have ever entered.

Ordered our food with table service. After waiting over 15 minutes, the food came. Everything was cold, the fries were soggy, the wrap was so stuck to the paper that it was impossible to eat it in one piece. Very disappointing

I liked everything, delicious potatoes and big dough, large portions and not much of a wait

I ordered a McSmart meal with an apple turnover, but someone else took it. When I asked for my order anyway, I was falsely accused of double-checking. I finally got it, but without a drink. When I got home, I realized it only included the fries.

1 star but only because you have to specify one! The place is a mess... Order value just under €80 and 3 burgers were delivered!!! 0 responses on the phone!!!! Either order new or not

Everything is easy and deliciously freshly prepared, that's how it has to be. Kind regards

They didn't bring me my food and told me "there's nothing you can do"... I didn't get any money back either.

McDonald's Unfortunately your ice cream isn't what it used to be, I'm very disappointed, it's now completely carelessly prepared and looks like animal food... It's a shame that the quality is so poor... I used to love MC Flurry, especially when they had vegan chocolate, but now you can't even enjoy it anymore!¡!

Toilet costs 50 cents. You don't get the money back if you ask, you can only have it offset against the order. Stupid if you were already finished eating.

I have rarely experienced such a mediocre, bad McDonald's. I actually have a high tolerance range, but I was there three times in a row and not once was I served anything useful. Double cheeseburgers, for example, are rock hard. Also strange audience.

With app. Pre-ordered and table service it was recommended FAST FOOD. This branch is located in Dresden's old town - right next to the Altmarkt (Strietzelmarkt)

McDonald's. Like everywhere else. Always pretty full and also pretty tight in there.

Unfortunately I got fatty food poisoning after veggie nuggets, can't recommend.

McDonald's has convinced again! The food was fresh and served quickly. The employees were friendly and the branch was clean. A small negative point was that it was a little busier than expected, but that probably speaks to the popularity of the place. Overall a solid 4/5 stars!

A lot of people, but the service was very fast :-)

Unfortunately I had a mishap and dropped my iced tea. I described it to the lovely lobbyist and she immediately fixed the small problem, thank you. Visit on March 8, 2025 at 1 a.m

How about you clean up your own mess?!

The quality of the food is nothing special, what surprised and annoyed me the most was the rude way in which I was treated. The waiter made it clear to me in every way how unwelcome I was, even though I had done nothing wrong.

Here you have to pay €0.5 as a guest after having already paid €12 for an overpriced menu that (as we know) won't even fill you up. The toilets stink and are so dirty and disgusting. The tables are also completely dirty and not wiped. We were just disgusted.

often very full, resulting in longer waiting times

I had my special requests because I can't tolerate gluten and everyone was super nice and accommodating and totally understanding! Everything came quickly and was great!

When I eat something I have to pay 50 cents for the toilet or spend 50 cents beforehand to get a voucher and then go and get food, what a store, never again

Everyone knows McDonald's one should don't have high expectations.

Although Pokemon cards were available as toys at the Happy Meals terminal, there were only Sonic toys. It's hard for me to put into words how sad and dejected my 21-year-old friends and I were. Our day was ruined

This one in Mühlhausen has nothing to do with a fast food restaurant!! Long wait at the Mc Drive counter, eat lukewarm! Sad and unfortunate

-Great location -Nice staff -Food arrived quickly 10/10

Great location, sometimes a bit crowded but you can get your food quite quickly thanks to the terminals. Toilets are clean.

I was here recently and unfortunately I am very disappointed. Although I spent 20 euros, the food was sufficient, but the quality left a lot to be desired. I also didn't receive a tray, which made it very inconvenient to put the food anywhere. The employee who brought us the food was also unfriendly. The waiting time was also far too long and it wasn't hygienic either LG

To go to the toilet you have to pay 50 cents, you should be able to redeem the voucher you get when you order and get it refunded...but only if you order from the service staff and not at the terminal...I should Buy an ice cream for 2 euros to get 1.50 euros back. This type of reimbursement could almost come from the state

It's great because they always fulfill the boy's wishes without complaining

Food is excellent, but myself being vegetarian I could have very little choice. Must appreciate that staff helped me willingly and gave good service.

No salt on the fries, no drinking straws, unfriendly staff

I got what I expected. The service and cleaning were so-so, but it was still OK. Overall, I recommend it.

We ordered the large size menu, so we should get the large size amount of curly fries, but instead they gave us the small size curly fries. Rip off.

The burger is dry as a cake after a week and there are no straws and less ice for the drinks because you can't drink it and instead of eating it in 10 minutes I eat it in 25 to make the drink warmer

Food like McDonald's. Very crowded, paid entry to toilets

Food was dry as were the employees

Review: My family and I visited this McDonald's today and it was the most disgusting experience we have ever had. To begin with, the restaurant was terribly dirty - uncleaned tables, sticky floors and a general feeling of neglect. We placed an order but received stale food. The nuggets and fries were dark in color and had a bitter taste, as if they had been cooked in old oil that had not been changed for a long time. It was absolutely impossible to eat. I immediately contacted the employees through the pick-up window to explain the situation. But instead of apologizing or trying to help, they rudely told me that we had already eaten some of the food for them, and refused to do anything. This staff behavior is simply unacceptable! In addition, other visitors confirmed that on that day an ambulance had already been called to one of the clients, who became ill after visiting this establishment. We are extremely disappointed, outraged and believe this place needs to be inspected for sanitation and quality of service. We will never return here again and would not recommend anyone subject themselves to such a terrible experience.

My husband and I entered the store right after it opened and ordered a burger and coffee. The burger was cold and the coffee was so thin that you could see the walls of the cup. A total of 14 euros is expensive. However, I am grateful that they have been open since the morning of December 26th. At McDonald's, I realized that there are differences in quality between countries and regions.

Employees argue very aggressively in front of a long queue. Never had such a bad meal in a McDonalds. Burgers were just jammed together. Cannot be compared with other branches at all. Cleanliness is also very important here. Tables were very sticky with some mayo residue. Avoid this McDonalds!

At my daughter's Happy Meal, fruit nonsense and gifts were forgotten. Now she never wants to go to McDonald’s again. I can understand.

Too many guests in too small a location. Food preparation takes a long time and cleanliness at the tables often leaves a lot to be desired.

Very little space and a lot of people. It's hard to take advantage.

Impossible, every time I go there hoping that this time my order will be correct and complete. Unfortunately, it's always a pure disappointment. I just had a beef patty on my Mc crispy, which also looked and tasted very old. The fries were still raw and the chicken nuggets were missing. Not recommended!

Here you should think about how you can get mass processing under control! It is very narrow and confusing as a queue, many people push their way forward because it is not clear where the queue for ordering is due to the crowds. To do this, all branches around it will be closed so that everything will be concentrated on one branch!!!!! The staff is totally overwhelmed. Change is given out incorrectly and when asked, there is a wait of about 5 minutes until this is fixed. Fries were then cold and please get new ones. This was exchanged with a dirty look and grumbling. So never here again. They didn't ask what kind of drink it should be with the menu (just put Cola) and the same thing happened with the fries (ketchup instead of mayo). Also very dirty. Would be something for hygiene.

Hair in food, taste of food disgusting.

The worst McDonalds experience. Food so oily I almost threw up, inedible. Waiting time 30mins+ not even at lunch time. Table missing, others are messy. My friend got his order wrong and I got a single napkin with a big menu… Awful☹️☹️☹️

A toilet is a human need, not a service to charge for. At least in every normal country. The only-coin system and the high security door is visibly annoying and makes really bad customer experience frankly.

I'm rarely here, only when I have a short time to eat something here otherwise I can eat something

Despite the crowd, the staff served out the food quite quickly, but I got raw chicken in a sandwich. Toilets dirty and very crowded. I don't recommend it

Great place after visiting the sector.

From time to time we are on site and from time to time we order. When you are in a restaurant it is loud, cramped and dirty, when you order something is always missing! Really always. Super annoying! Prague Street was much better! Too bad

Absolutely DIRTY. You should be ashamed to offer such toilets and then 50 cents.

They just didn't pack any toys for me even though I paid for them.

My girlfriend wasn't packaged with the Mario Kart toy. I want my toy you MONKEYS 🥲

Despite the long wait, the food was cold and sticky. You can eat better in other McDonalds because it is clean and warm. Toilets are gross. Staff cleans (counting) 9 tables with a cloth.

Good food, great cake, it was a little crowded, so we had to wait a little while to be seated