Kentucky Fried Chicken in Dresden

Every third time I get severe diarrhea from the food, every tenth time the ordering robot doesn't work and refuses to issue the payment receipt. But I've gotten my food every time so far. For the same money you won't get full at McDonalds - the waiting time is never longer than 10 minutes - you often get what you ordered. Mix-ups or missing products happen...sometimes. 5/5 - Great.

The food and service is excellent, the space is small but the tables fill up quickly.

The tables and stools were completely dirty and there was sticking everywhere. The burger was cold and after the complaint was carried through the kitchen once and delivered exactly the same!!! We are healed. Thanks !!!

The branch is small, tables are in short supply - that would be bearable, but the furnishings are really spartan and completely careless, unfriendly, cold light as if you were eating in a storage room. It was also relatively cold and, above all, dirty, with puddles and crumbs on all the tables, including some on the benches in the back. The fact that our three burgers all came in the wrong paper or with the wrong label and had to be exchanged after the first bite (Why don't I have BBQ sauce? Where's my bacon? Oh wait, that should be mine there, etc.) was not a highlight for the employees. But at least the meat was very juicy and tasty; the other burger chains can't even begin to keep up with their chicken products.

I ordered takeout online today... and it's just outrageous that SO MUCH is missing! Since there were three of us eating, the missing items affected exactly one person whose items were ALL missing: - 6 hot wings (extra) - Mashed potatoes with sauce -Cole Slaw -BBQ dip It's so disappointing for the price! If it's one thing, I won't open the barrel... but we're over 12 euros missing in food. This is simply outrageous!

I love KFC it is the best chicken fast food meal out of all the fast food stores. Unfortunately, the shop and the atmosphere are very small and usually overcrowded. Still, great food and always a pleasure.

Small selection. Nothing special. For example, in the Czech Republic there is a much larger range (various wraps, bowels, rice dishes, churos,...) Why not in DD?

After I felt very poorly in 2021 after the reopening. (nausea, vomiting) Unfortunately, I've been avoiding this store ever since... Nothing against KFC itself, I've always had a good experience in Chemnitz. But let's see, I'll give the new branches that are coming to Dresden a chance. :) just this branch on the Altmarkt no longer...

I ordered there and when I opened my food at home I realized that there were black hairs on some of the chicken pieces! 🤢 Something like that makes you instantly hungry. I can therefore no longer recommend this branch. 👎

Not recommended. 👎 Orders are incomplete, the supplements are regularly missing.

I was very surprised. The food was fresh and hot.

👎🏽👎🏽👎🏽👎🏽I ordered online, the delivery team left without delivering the order to me and it showed as delivered in the system. My payment of 30 euros was in vain, a bad experience and I will never order anything again. 👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽

The food was delicious and came really quickly, but the cleanliness of the tables was a disaster Even after cleaning with a damp cloth, the table still stuck

We recommend a completely different atmosphere and food than in the Czech Republic

Location is central. Not that much crowded.

It was cold in the dining room.

Ordered online twice - once the side dish was missing and the wrong burger was delivered, the second time a hot wing was missing and the food was cold. Otherwise it was delicious :)

Hour before closing time, no fries, no Colesaw, no Coke. 10 euro menu felt worth 6 euros

Order item #6...wings menu. Food was good.

All tables and toilets were in a poor state of cleaning (to put it kindly). The food was disappointing. -Burger poorly topped -Chicken pieces cold - Fries cold and soft Visiting time was around 3 p.m. and there wasn't much going on in the "restaurant".

All tables dirty, slow and food was cold.

Cleanliness left a little to be desired...

Small KFC restaurant. A big plus is that there is a free toilet 🫠

We visited this branch by chance. Unfortunately, I didn't really enjoy the visit. I had to wait a very long time for my order. Overall, the branch was very busy, so it was very loud and restless. It could also have been a little cleaner in the dining room.

In Dresden gibt es keine veganen Alternativen im Menu. Veganer sollten dieses Resturant meiden, und für Fleischesser ist es eine ungesunde Wahl.

My Hotwings were stale, the young man (German) with curls and Cappy at the checkout, served with one hand and answered the message with the other on his iPhone. Cleanliness in the store leaves something to be desired. If you want to order an extra chicken leg, you will immediately be rejected and will not be sold because they are only on the children's menu. Can I get the second part of the thigh? With two bony parts of the hot wings on request there is no response either. I think it's the worst KFC I've been to. I'm already looking forward to the new KFC in Kaufpark Nickern

Absolutely dirty shop. Glass doors, windows… everything smeared and dirty. There was a dirty rag by the trays. Very appetizing. Food was okay, although nothing special. The young lady at the checkout was very friendly. A look from the waiting area into the kitchen confirmed the overall impression of the store. A boss (?) who was eating while food was being prepared next to her crowned the conclusion. My wife didn't want to eat anything at home because she was disgusted after what we saw there.

There were no burgers except veggies and only zero drinks. Very disappointing.

Service was very good, food was delivered quickly. Shortcomings: Long waiting times at the toilets as many Striezlmarkt visitors now use the KFC toilets, so as a paying guest you have to take care of that. Maybe you should find another regulation

This KFC is absolutely not recommended. The breading on the burgers and bites was simply completely over salted. The sauces don't really taste good and there isn't enough sauce on the bites. In contrast, the fries were without a crumb of salt and limp. The mashed potatoes were also tasteless.

Unfriendly staff, poor service, food was cold.

The food was delicious, unfortunately we don't come to KFC often. Unfortunately something was forgotten when we ordered, but it was delivered straight away after we complained! Ambiance only one star because the store was totally overcrowded, is far too small and is totally undersized with the shops in a city with almost 600,000 inhabitants. You just don't want to eat on the street when it's 0 degrees... Toilets should also be paid for, sorry, that's not possible.

Always good at KFC, can't complain

It was tasty, I wanted to try it as a child. Now I've finally done it.

The food was very tasty but a bit expensive. Ordering went smoothly and was completed super quickly.

I came here two days in a row and had a set menu for 5.99 euros and a set meal for 9.99 euros. I recommend the 5.99 euro set meal... because the 9.99 euro set meal does not include drinks. 🤣

Small, fine KFC. We were here to finally try the “Double Down”. So the “burger” is delicious and something different, I will eat it again 😃 The employees were all a bit emotionless and rather indifferent, not unfriendly but a nice look was missing. The restaurant was very clean and the toilets were good too

Everything was excellent, good service with very friendly and patient attention… and delicious food for a comfortable price.

The food was served quickly, but the branch needed to be cleaned regularly. The toilets aren't really clean either.

The worst Store manager ever . Since kfc opened and I feel like they gave the big responsibility and the big name as KFC and the only place in dresden to a very UNQUALIFIED, STEALS, RUDE ,LIAR ,RACIST and UNPROFESSIONAL all to as a Store manager. This KFC dresden is one of the worst places because of her . She ruined the image of KFC to the new people who didn't know and never tried KFC . She should be fired because she is unqualified to be a store manager. And by unqualified I mean to the KFC restaurant and to the customers and to her EMPLOYEES as well . The only thing that is good in KFC is the very nice employees there. I hope this review reaches Amrest and they should take a big step and change something about it ASAP .

Unfortunately the worst KFC I have visited in Germany. It's a shame for such a beautiful city like Dresden

It should be open until 11 p.m. and closed at 10:45 p.m

Few seats, otherwise everything was great. How different is the offer compared to I wouldn't have thought there was a difference between KFC in Vienna.

It's cold in Dresden. Go to KFC to get warm

Food is okay. But long waiting time and dirty/sticky tables.

The ambience just feels cheap. But the food is tasty. Fast food obviously not healthy but nobody goes there to have a healthy meal anyway.

Very tasty burgers and buckets. Unfortunately, the service seems like they've only been there for a day and is very disorganized. The ambience is ok, but now you don't want to stay there to eat, but rather you tend to take the food with you.

Although the order was not delivered only because of Lieferando, the boss solved the problem. We were also completely satisfied with the food 👍

I hope you know that juicy fried chicken doesn't mean soaking it in huge amount oil!By that it will never be crispy! I have been in Dresden for a year and their hot wings always disappoint me. But I have no choice, I have to buy them home and bake them in the oven at 180 degrees for half an hour to make them crispy again. Please pay my electricity bill, thank you. If you don't know what good fried chicken is, please go to KFC in other countries, such as Spain, to learn how to make crispy and juicy fried chicken . Best regards, XD

I will rate it highly for the very nice service. She didn't know English very well. I wanted to use coupons that I didn't have access to. They helped me open it on their phone. In the end, I didn't choose anything, but I really appreciate the effort.

The chicken wasn't cooked through, the burger was the worst thing I ate in a long time and the "Apfel shorle" was actually only sparkling water.

Food very tasty, very good staff, very clean, very nice staff

Food was excellent, fresh and tasty. Only the drinks are almost always empty. That's a bit annoying, but you still paid. The ambience is functional and canteen-like.

I took a box of chicken wings home for dinner. Even though a bag was offered in the purchase options, the staff refused to give me one. They said I didn't pay for it. This is really absurd. Another possible reason could be that the staff changed from a young employee to a rather unfriendly older lady.

The preparation took longer than two hours, so at some point we gave up hope. 👎🏾

Order was not complete. Unfortunately I only noticed it when I got home. Very annoying

KFC food is always good and you get more for your money than at McDonald's and you're full afterwards and stay that way 👌👌😎😎🇪🇺🇪🇺🇪🇺

Taste really bad The worst KFC I’d ever been

Not a great option compared to other KFC restaurants, but yeah since only option available in city no choice for KFC lovers

The diet has changed a lot. Until recently, I often ate here. I didn't like the food anymore today. The drink selection is terrible.

Very tight spaces but fast staff. The food is debatable.

My first KFC so I can't compare. However, the price is quite high (24 euros for a bit of meat, five dressings and two bags of fries + two Pepsi Cola). We finished quickly, the meat was good, the fries were just as strangely disgusting as at Mekáč, but the Cola! Apparently sweetened with some artificial mixture (aspartame, acesulfame, etc.). It sits on the tongue, the taste is quite disgusting. I'd rather have water next time.

The KFC on the Altmarkt was very easy to reach by train due to the central location, the last time I was in Poland was 6 or 7 years ago and so I have no reference value, the food was fast food, technically okay and was served without any problems, the staff were friendly and the store had a certain level of hygiene. All in all, I would definitely go there again

Less than 10 seconds passed until one of the employees blew their nose with their finger or scratched their own skin, 3/4 were missing from the bucket :(

Degga😭 servise took a really long time but getting the corn gift was delicious BUT DEGGAAA I had such a wonderful day and suddenly I find a cockroach in my food box 😭😭😭😭😭😭😭😭 A COCKROACH BOY HELP 🧍 I hope I will live 😭😭😭😭 but otherwise it was ok, not better than in Berlin (at least we don't have any cockroaches😭😭😪)

The restaurant is totally dirty. You have to wipe down tables before eating. There are leftovers from the whole day under the table. Never again.

As soon as the waitress's buddies show up, the guests are forgotten so that you can feed your friends for free. The drink cups are passed over the counter in rows without payment. And paying customers then have to look it up and have to wait even longer.

Delicious chicken as always🍗👍 Kids love unlimited drinks! 😜🤗

Staff who don't speak English and don't know what a vegan dish is. The only good thing I can say is that they have a working alarm because the staff didn't know what it was for. The waiting time depended on the skin color. Toilets disgusting and claustrophobic. The cooks or something that was supposed to imitate them didn't know why they needed gloves and made this food with their bare hands. The restaurant or whatever you call it was dirty and smelly. I HIGHLY DO NOT RECOMMEND.

It was my first time at KFC. I expected more quality.

The food was decent, the cooking was successful and the service was fast. The staff is friendly too. On the other hand, the ground was so sticky that I almost lost my shoes in front of the order terminal. A wipe down would have been appropriate.

One of the worst KFCs we've ever been to. The atmosphere was small but at least there was a cooling system and the menu with dips had 6x BBC sauces that you couldn't even change. The service looked stressed and seemed very laborious. The chicken fingers were extremely dry or seasoned too salty, the small fries were just soggy and the drinks machines were completely dirty. I think we need to work on the manager, he looked the grimmest. Well, the burgers are always dry. And the cups were only small! Kfc Dresden, I'm not thrilled and paid €40 for it...

Waste of money due to very poor quality, bad smell in the food, rating below 0. Not fresh at all and only sugar free drinks available. Not recommended at all.

Relatively nice atmosphere, but unfortunately quite small. KFC Chicken also tasted better. I really didn't think it was tasty

Eastern Europe Austria Rest Area Fast Food Restaurant

Cheeky staff at the checkout. Fries without nothing 0 not even salt. Worst branch!

Food is okay so far - certainly not unusual for a franchise. But the service is terrible - unfriendliness is very important. The ambience is also more than poor - you feel uncomfortable because it is anything but clean. A pity!

It's unbelievable that something so terrible still works today! The "food" is tasteless and bland! Way too expensive for what you get. The “ambience” is uncomfortable. The outdoor chairs were uncomfortable. The service bad. Guys... That's not possible. KFC won't be around much longer. I seriously wonder who else is willing to spend their money there for what you get. Disgusting.

Bad disinterested service, nothing going on and yet something was forgotten from two menus that were ordered. Tasteless food and best of all there was a hair in it. It doesn't work at all!

Despite problems with ordering online via the app, we received competent, friendly and calm help, so that in the end we were able to solve our problem and leave the store with our order. It tasted good 👍

Everything was super friendly and the staff was as you would expect from a fast food restaurant

The food here is quite average compared to other FSCs, the staff is very incompetent, immediately causes a feeling of discomfort, the establishment is dirty

The food was tasty, but now I have to worry about it.

The staff is a disaster. Food tastes disgusting and you wait a long time. Knowledge of English is an advantage when ordering. It's rude how the operator saves personnel costs at the expense of quality. Addendum: I ate there again. Waited 15 minutes and got a wrong citizen. There was a free drink for the waiting time. The citizens were better this time so I'm adjusting the review.

I'm waiting an hour for a milkshake

You should definitely check the goods provided on site. It's annoying to arrive home and find two large portions of fries missing. A call to the store was unsuccessful as no one answered the phone.

We eat here almost twice a week. The cleanliness of the employees' clothing is not important to the manager. This has happened several times, for example last week an employee's clothing was very dirty and unbearable. But the food is of good quality We eat here almost twice a week. The cleanliness of employees' clothing is not important to the manager This has happened several times, for example last week an employee's clothes were very dirty and unbearable But the food is of good quality

The service was very rude when we wanted to take food, the lady refused it because we didn't have a ticket, while we ordered it from the same lady.

The service was very annoying. I lost my order number but i had a recipe but the waiter said if i dont have a number i cannot get my order that i paid for.

The woman that was giving out the orders was very mean in every possible way you can imagine. This lady should get fired. It also took around 20 minutes to get a food and the pickouts werent that good. Overall 1 Star this was the worst ever kfc i came to.

Long time vlon doing business like cc

A relatively non-KFC restaurant... The selection was okay, but what bothered me personally was that the employees barely spoke German or didn't speak it well. But there's nothing else wrong with this place.

good food quickly made friendly service

Was cheated out of 2 chicken tenders, when I asked I was told I was wrong and the tenders were included in the order.

Ordering via the terminal was quick and there was hardly any waiting time for the food. There was nothing to complain about with the food BUT: I would have been happy if the service employee had simply wiped the tables with a damp cloth. There would definitely have been time Best regards 🍔

2 stars because it tastes reasonably good! But if after a week or so a cash register that isn't always equipped is open because the terminals don't work, great!! And the shop is smaller than last time!! No wonder why the Americans are so strong when you wait 20 minutes or more for your order. They have 2 liters of Pepsi Indus and I didn't see anything for your hands!! They last even less than the first time!! As I said, you're forced to order more and it's best to go there without being hungry with a waiting time of 1 hour+ because you'd better go to Hans im Glück for the same money! Once is enough but I'll go a second time and you'll get 20 for the waiting time % and if you have a strong bladder drinks are free. And anyone who needs to artificially generate hype, long queues so that it looks like the quality is good and then sends out lukewarm food has no future!! I just feel sorry for the employees, some of whom are overwhelmed or only understand the order the third time 🤦‍♂️🤦‍♂️but friendly👍👍I'd rather eat currywurst❗such an update it couldn't be worse🤮🤮 not just the burger if you have it I don't want to call it that, they weren't available ❗ the burger bun was so dry and loveless with sauce when you found it under this little Hans part and there was no sign of lettuce or vegetables on it 🤮❗ and if you suffer from constipation you should go there, the burgers were already sad, But this zero drink selection was a joke and the coffee was more like an espresso than a normal coffee, probably so overcooked that it was very bitter ❗🤮 but as I said, after I was there, I went to the toilet less than 10 later with stomach cramps

Employees were more busy flirting than handing out the order

It's a very small shop...not that pretty

It’s a small outlet and so it is very cramped

So when we walked in I was almost knocked out. The whole KFC very below average. The staff didn't know a word of English and were rude and provoked people. The selection is not great and I'd rather not talk about the food because I was too busy. Before I finished my order, I managed smoke a whole box of cigars. Really disgusting and moldy KFC. Not recommended.