Basierend auf 333 Bewertungen gefunden auf 2 Websites
Basierend auf 333 Bewertungen gefunden auf 2 Websites
Nº 69 unter 77 unter Eisenach
Nº 30 von 32 Restaurant unter Eisenach
Stellungnahmen
Too bad I can't pay by credit card
Pietro 68 . 2024-12-05
WEITERE KOMMENTARE IN Google
Food, service and ambience are excellent. But a 0.5l beer for €6.30 is unfortunately a deterrent. You're already thinking about whether you want to eat OR drink. It's a shame, because everything else is made with great attention to detail so that you feel comfortable. But for many, the price of beer has crossed a limit!
E. F. . 2024-11-29
WEITERE KOMMENTARE IN Google
Mega friendly and competent staff. The food was super tasty and just the right amount. I can only recommend a visit there to everyone. We will definitely come back!!! Keep it up 👍
Roberto Gewalt . 2024-11-24
WEITERE KOMMENTARE IN Google
We spontaneously called for a free table. This was also made possible for us by the staff being very nice and attentive. The restaurant is decorated super cool, the food was amazing🥰🥰🥰 Keep it up, we'll come back when we're in Eisenach again.
Karina B . 2024-11-24
WEITERE KOMMENTARE IN Google
We received a very friendly welcome. I made a reservation by phone that same evening without any problems. If you like meat and whiskey, you'll definitely get your money's worth here. Gladly again.
PahlMadleen . 2024-11-16
WEITERE KOMMENTARE IN Google
Positiv - die Nudeln waren ok Negativ - wir haben ewig gewartet, die Speisen kamen sporadisch, das Fleisch war durch und nicht medium gebraten, auf Hinweise reagiert man hier mit Aggressivität. Das Personal zeigt wenig Interesse daran, die Gäste zufrieden zu stellen.
Angy S . 2024-11-11
WEITERE KOMMENTARE IN TripAdvisor
Wir waren 6 Personen zu einem Gerschäftsessen. Zunächst wollten wir spontan telefonisch oder per Email einen Tisch reservieren, was leider nicht möglich war. Das Restaurant macht von der Einrichtung her einen sympatischen Eindruck. Die Speisekarte erinnert nicht unbedingt an ein amerikanisches Steak-House. Nachdem wir bestellt haben, warteten wir zunächst 20 Minuten auf die Getränke. Eine Kollegin fragte dann freundlich nach, ob man uns eventuell vergessen habe. Mit der etwas aggressiven Antwort der Oberkellners, dass wir wohl nicht alleine auf der Welt seien und uns wohl gedulden müssen, hat sie nicht gerechnet. Nach einer Stunde bekam der erste Kollege am Tisch sein Steak. Nach weiteren 10 Minuten servierte das Personal zwei Nudelgerichte. Drei von uns warteten nach wie vor auf die Burger. Nachdem die ersten drei Personen unserer Gruppe fertig waren, wurden nach und nach die Burger serviert. Bisher kennen wir es nur so, dass die Speisen für alle Personen zu der möglichst selben Zeit an den Tisch kommen. Dies bemängelten wir bei dem Oberkellner, der uns dann recht forsch angegangen ist und mir mit Lokalverbot drohte. Wir haben dem Oberkellner klar gemacht, dass wir das Lokal wärmstens weiter empfehlen.
John F . 2024-11-11
WEITERE KOMMENTARE IN TripAdvisor
Ich habe so einen unverschämten Kellner noch nicht erlebt. Schon bei der Bestellung gab er in einem unangemessen Ton Sprüche ab.
Adventurer . 2024-11-10
WEITERE KOMMENTARE IN TripAdvisor
We waited 1.5 hours for the food. The waiter was incredibly cheeky when I pointed out to him that we had been waiting for the food for a long time. Instead of apologizing, the waiter became extremely arrogant. Something like that doesn't work at all. The food was mediocre.
An Gelika . 2024-11-10
WEITERE KOMMENTARE IN Google
Great restaurant decorated with great attention to detail and the food is amazing. They were the best ribs I've ever eaten. Clear recommendation
Stephans Welt . 2024-11-07
WEITERE KOMMENTARE IN Google
Steakhouse in Eisenach. The positive first. My Black Angus steak with pepper sauce was delicious and medium rare. But that was about it as a positive thing. The four of us had to wait 80 minutes for our food, even though it wasn't fully occupied. The waiter asked twice if everything was OK, and we hadn't received anything to eat apart from the drinks. There was no such thing as an appetite stimulant before. The usual question in a steakhouse about how you would like your steak was not asked. The side dish had to be ordered separately with the steak, 4 euros for a portion of fries, no salad, nothing to pay for everything. With this in mind, we leave the places to others. Thanks
Uwe Fischbach . 2024-11-07
WEITERE KOMMENTARE IN Google
perfect food, perfect service and very good beer
Lukas Skyba . 2024-11-03
WEITERE KOMMENTARE IN Google
Food was really good. Service 0 points and arrogance that is hard to beat!! Waited 1.5 hours for our burgers. When we asked several times, we were told that we were lucky that we were "accepted" without a reservation. The store wasn't even fully booked. Forgot your drink order. Got a stupid answer there too. I'm actually stuck with reviews like this, but last night's just isn't possible. I just hope for the restaurant's sake that it was an isolated incident.
Majoli majoli . 2024-11-02
WEITERE KOMMENTARE IN Google
There was really great service. If we asked in advance, we were even able to offer something gluten-free. It's really worth a visit
Dana Engelhart . 2024-11-01
WEITERE KOMMENTARE IN Google
Leider ging das essen gestern schief nach fast einer stunde Wartezeit kam mein flank Steak lauwarm zu mir geht gar nicht obwohl man sich bemühte mir ein frisches Steak zu schicken was auch funktionierte war irgendwie die Lust raus unser Kellner war auch nicht sehr bemüht. Also ich denke ich werde es mir nicht mehr antun hier essen zu gehen.
Hans-Jürgen H . 2024-11-01
WEITERE KOMMENTARE IN TripAdvisor
Food takes 1 1/5 hours, drinks are simply forgotten and the service is slow. The food itself is great.
Maik Welkisch . 2024-11-01
WEITERE KOMMENTARE IN Google
Super cool chic store on Texas style Great service and super delicious food Give full 5 stars
d. h. . 2024-10-31
WEITERE KOMMENTARE IN Google
A real oasis in Eisenach! Great concept, super friendly staff! I will definitely come back!
Rampenlicht im casino . 2024-10-25
WEITERE KOMMENTARE IN Google
I didn't regret the visit. The selection on the menu is reasonable and not overloaded. A great offer. I had the number 62, burritos with beef strips, really good. Taste and quantity very good. The price-performance ratio is definitely there. The waiter is very attentive and completes the concept. I felt very comfortable, I ate very well and had a great time. The next time I'm on a course in Eisenach, I'll definitely come back. Thank you.
Christian Wiegard . 2024-10-23
WEITERE KOMMENTARE IN Google
A lovingly furnished restaurant. The staff is very friendly and the food is excellent.
Helmut Gräfe . 2024-10-23
WEITERE KOMMENTARE IN Google
Lucky Luke is an incredibly beautiful and unique restaurant. We felt incredibly comfortable there and can warmly recommend the restaurant. The food was very tasty and we didn't have to wait long. The owner and the service staff were very friendly. The concept of the store is simply a success. All decorations are planned down to the last detail and will amaze both young and old.
Lissa . 2024-10-21
WEITERE KOMMENTARE IN Google
Unfortunately only 5 stars can be given. This steakhouse is absolutely recommended. It is extremely rare to find such an atmosphere. The service was great, it couldn't be more comfortable. The food was to die for!
s. P. . 2024-10-20
WEITERE KOMMENTARE IN Google
A spontaneous visit. After we were quickly served drinks, we were told that the food might take a while... after about 45 minutes our order was taken (burger and cutlet) and served for another 20 minutes. Well prepared and tasteful. Overall, there were very few visitors in the restaurant, about 1/3 full on Friday from 6:30 p.m. to 9 p.m. The unpleasant surprise came when paying. According to the menu, the cutlet was supposed to cost €14.90, but was charged €19.90. When asked, the reason given was a printing error. Next shock: No card payments, only cash. So off to the nearest ATM. That ruined what was otherwise a lovely evening for us. Basically, the design of the restaurant is original and stands out in the city. But based on our own experiences, improvements are to be desired, which is why only 3 stars for the service.
Manfred Bessel . 2024-10-19
WEITERE KOMMENTARE IN Google
Super detailed and individually furnished. Super friendly staff who enjoy their job. And incredibly good food, the meat is a poem and worth every cent.
Cornelia Götting . 2024-10-19
WEITERE KOMMENTARE IN Google
We were here during our short vacation and were more than satisfied. A great restaurant with a great team. When we arrived we were informed that Lucky Luke values quality over speed and I can only agree and support that. The food still came in a reasonable time frame and was simply delicious. Chicken wings, burgers and burritos - all fresh and super tasty! The service was attentive and quick and extremely friendly. I rarely go out to eat and be so satisfied! The ambience of Lucky Luke is also harmonious - from totems to covered wagons, wanted posters and much more - a cozy atmosphere like in the Wild West. If we find ourselves in the area again, we will definitely come back. Dear Lucky Luke team: keep it up. It was great with you!
Dagmar Thiebes . 2024-10-14
WEITERE KOMMENTARE IN Google
Super delicious food with excellent service and a wonderful ambience! Highly recommended! :)
Kerstin Rosner . 2024-10-12
WEITERE KOMMENTARE IN Google
Mega cool shop, great cinematic atmosphere. Food and service were great
Anja Hahn . 2024-10-08
WEITERE KOMMENTARE IN Google
Great restaurant with a great ambience. Very good card, something for everyone.
Felix Schroeter . 2024-10-06
WEITERE KOMMENTARE IN Google
When I reserved a table by phone, I asked the nice gentleman at the other end if there was an option to get a bouquet of flowers. He responded to my request and put a beautiful bouquet of flowers there.😇 We spent our parents' wedding anniversary comfortably. Each of us had three drinks. The four of us shared the carpaccio and the Lucky Luke starter platter, and each of us had a delicious steak as the main course. The food was an absolute culinary delight. ❤️ The atmosphere is a cozy, rustic restaurant like in the Wild West. You have a lot to look at and just feel good. 😊 And a HUGE thank you for the great service. All the professionals were super friendly and responded to our special requests. ❤️ We are very satisfied and look forward to coming back to your house to spend a nice evening with you. Thanks a million and keep it up. You are great 😊 Kind regards The Schmidt family 😇
Angela Schmidt . 2024-10-05
WEITERE KOMMENTARE IN Google
Very cool restaurant bar in western style. Service very friendly. Dogs welcome. Not just water but also treats. Service is in a good mood and they enjoy their job. Actually just wanted something to drink. But the restaurant made you hungry. You can eat something even if you're not hungry😀 Top 100% recommendation
Michael Schenkel . 2024-09-28
WEITERE KOMMENTARE IN Google
Service was great, food was good to very good (the burger was a little too well done, the steak was great). Furnishings were also attractive, but a bit dusty here and there. Price-performance good. We'll be back.
Maddin . 2024-09-20
WEITERE KOMMENTARE IN Google
Extremely good!! Fun to work, very cheerful staff and fantastic food
Denise Höppner . 2024-09-11
WEITERE KOMMENTARE IN Google
Very good service Very very tasty meat Price-performance top
Melanie Munk (Munki) . 2024-09-08
WEITERE KOMMENTARE IN Google
Nicely decorated. Service was very good and very polite.
Anie Oncologa de corazón . 2024-09-05
WEITERE KOMMENTARE IN Google
Very nice staff, delicious coffee and great prices. Gladly again!
Lena Teitge . 2024-09-05
WEITERE KOMMENTARE IN Google
I ordered a T-bone steak medium rare and got it rare. Weak was very fatty, I don't know what it was fried with.
Mr. Maska . 2024-09-02
WEITERE KOMMENTARE IN Google
What can you say? Basic solid food of top quality. Gladly again. Ambience and service absolutely fine. Good food can take 2 minutes longer.
Andreas Koenig . 2024-08-31
WEITERE KOMMENTARE IN Google
Great evening, amazing food. Definitely the best in Eisenach. The owner was very friendly and really kind. Would come again 110%
Jamie D . 2024-08-27
WEITERE KOMMENTARE IN TripAdvisor
Brilliant place, amazing host!! Tomahawk steak was unbelievable!! Would recommend every day of the week!!
Grady Compton . 2024-08-27
WEITERE KOMMENTARE IN Google
Amazing food and host! I had the tomahawk and it was brilliant! The staff was friendly and helpful, would recommend to anyone visiting eisenach!!
Grady C . 2024-08-27
WEITERE KOMMENTARE IN TripAdvisor
The food was very tasty and the service was very attentive.
Manuel K . 2024-08-24
WEITERE KOMMENTARE IN Google
“Good location, good mood – unfortunately patience is also required!” This restaurant really has a lot to offer: a fantastic location, an appealing menu and a service that could easily pass for a cool stand-up comedian. But if you thought that this would only make the experience better, you were wrong. Welcome to the world of long waiting times and high prices (for the corresponding culinary service) - where your hunger grows faster than the food comes out of the kitchen! The burgers? Oh yes, they were probably at a barbecue party once - but only as spectators. Instead of juicy grilled, the patties are more in the “steam-cooked kitchen experiment” category. Soft, pale and without any trace of roasted aromas. You almost wish that the long waiting time had at least been a sign of quality. Spoiler: she doesn't. And finally the ultimate retro twist: no card payment possible! Exactly, in the age of digital wallets and contactless payments, you are charmingly catapulted into the past. So, not only have enough patience, but also bring a lot of cash - because the food takes time. Conclusion: If you're looking for good entertainment, have plenty of time and happen to have cash with you, then you've come to the right place. For everything else: better go somewhere else!
Hans Neumann . 2024-08-21
WEITERE KOMMENTARE IN Google
Absolutely recommended. Nice atmosphere whether inside or outside. The staff is friendly and sometimes jokes. The food tasted great.
Madlen Olivier . 2024-08-18
WEITERE KOMMENTARE IN Google
Very friendly service, the food, which was vegetarian, tasted very good. Unfortunately no card payment was possible.
Liliana O. . 2024-08-17
WEITERE KOMMENTARE IN Google
Very unpleasant very raw chips unpleasant sandwich abandoned place I give you some advice change jobs it's something else be smart
Nadir7 Degachi . 2024-08-12
WEITERE KOMMENTARE IN Google
Everything was great here, the atmosphere was great, the service was great, we got our food quickly and we enjoyed it very much. The Lucky Luke is highly recommended ;).
Michael Meyer-Wolderich . 2024-08-05
WEITERE KOMMENTARE IN Google
Always my pleasure. The staff is always very friendly and the food tastes very good.
Sue . 2024-08-05
WEITERE KOMMENTARE IN Google
Stopped spontaneously and was a total surprise, everything was mega, the restaurant has to be experienced to be believed. We will be back!
S O . 2024-08-04
WEITERE KOMMENTARE IN Google
The food was very tasty and we were served nicely. We'd love to come back!
René Niebergall . 2024-07-30
WEITERE KOMMENTARE IN Google
Cool restaurant with nice waiters. Very tasty food at reasonable prices.
TaFLuNi . 2024-07-29
WEITERE KOMMENTARE IN Google
A western saloon as you imagine it! We were served very friendly and quickly and had a very good time at the end. The food was very good and adequate.
Alexander Sebestian . 2024-07-28
WEITERE KOMMENTARE IN Google
Pleasant Place: Highly Recommended This restaurant's theme and decor are amazing, reminiscent of stepping into a Lucky Luke cartoon. The staff are very friendly and efficient. Although we had to be patient, the owner was very honest and transparent, informing us upfront about the wait. The food was delicious, and the atmosphere was very nice. Highly recommended for a delightful dining experience.
Olivier . 2024-07-23
WEITERE KOMMENTARE IN TripAdvisor
A real stroke of luck! Very nice staff and harmonious atmosphere. The meat was wonderfully tender, the spare ribs practically fell off the bone themselves and the sauce was also great. All around great, gladly again!
Eric Sommer . 2024-07-22
WEITERE KOMMENTARE IN Google
Don't understand the bad reviews. Top shop! Top food!
Creuzburg mast3r4 . 2024-07-21
WEITERE KOMMENTARE IN Google
Very nice restaurant. It was rather by chance that we stumbled into this very attractive restaurant about three quarters of an hour before closing time. Nevertheless, we were warmly welcomed and given the menu. The food was great and the little chat with the host was very nice. Even though we had clearly exceeded the well-deserved end of the day with our meal, there was still a gift to take with us as a souvenir of Eisenach. Unfortunately we are leaving again shortly, otherwise there would definitely be a second visit.
Simone Tamm . 2024-07-20
WEITERE KOMMENTARE IN Google
Nice restaurant, super nice service and great food. Any time.
Evelyn Illing . 2024-07-17
WEITERE KOMMENTARE IN Google
Haben sehr gut gegessen. Bedienung war super nett. Preis Leistung Total OK. Kann ich nur weiter empfehlen. Liegt zwar direkt an einerStr. Trotzdem sehr gemütlich.
Monika L . 2024-07-11
WEITERE KOMMENTARE IN TripAdvisor
Best restaurant in all of Germany. Everything is just right! It was a pleasure. Greetings from Switzerland.
Marcel Widmer . 2024-07-09
WEITERE KOMMENTARE IN Google
Everything really tasty. Unfortunately, the air-dried salami hadn't hung out long enough. I'll be back 😉
Dirk Faehsing . 2024-06-29
WEITERE KOMMENTARE IN Google
Very tasty burgers and pinsa, nachos were good but only topped with cheese and ham tip cheese sauce. Top service always happy
Daniel Herrmann . 2024-06-23
WEITERE KOMMENTARE IN Google
We ate burgers there and were satisfied. The staff is very friendly and attentive.
Manuela Kalthoff . 2024-06-14
WEITERE KOMMENTARE IN Google
Despite the reservation request via the homepage and again directly by email, there is no response. Then not !
Peter . 2024-05-31
WEITERE KOMMENTARE IN Google
If you don't know your way around, you can eat really well here... nicely done, but not for gourmets, unfortunately. Cooking point doesn't matter, sometimes cold, too salty, frozen goods (which doesn't have to be bad)... too expensive. Plus point, though for the fact that my food was taken off the bill without asking, even though we only expressed ourselves discreetly...mistakes happen, you own up to them...unfortunately I just have the feeling that that's standard here...but the nice guests we tore it out at the neighboring table, greetings to you 2 👋
shoy lene . 2024-05-30
WEITERE KOMMENTARE IN Google
We were a group of 5 people. The food was tasty and the conditions were good. However, we have a few things to improve. We weren't informed that we had to pay in cash and were a bit shocked and had to get cash first! A note when making the reservation or at the table would be appropriate! There was probably a sign, but it was slightly hidden. The prices of the steaks are of a high standard. Here it would have at least been appropriate to provide steak cutlery. Furthermore, in my opinion, it is appropriate that the high-quality steak is not in the sauce. The taste of the steak is masked by the sauce... Unfortunately, no one asked how they would like the steak to be fried. In the end it was lucky that it was okay. And in the end there was a bill for everyone. We know it by asking the customer whether they are separated or together. Overall it was okay, but not what we expected.
Lisa Schiefner . 2024-05-27
WEITERE KOMMENTARE IN Google
Very nice shop. Service very friendly and helpful. There was a small mistake in the burger, but it was fixed very quickly. Absolute recommendation!!
Fabian Große . 2024-05-19
WEITERE KOMMENTARE IN Google
We asked the waitress twice if she could order food. After more than 30 minutes he was ready. But then we were no longer willing to order.
Björn Bedey . 2024-05-10
WEITERE KOMMENTARE IN Google
We discovered the restaurant spontaneously during a short vacation and were thrilled! Great service, great ambience, the food was delicious and the price-performance ratio was good!
Andrea Lindner . 2024-05-06
WEITERE KOMMENTARE IN Google
The ambience is really great and with lots of details. This is also great for children. However, you should invest significantly more in employees and less in decoration. 2 waitresses, only one of whom can take orders because the other doesn't understand German. A cook. And that on a Friday evening and for 2 floors. The waiting time, even for drinks, was far too long. You had to order drinks several times to get a load. (Only a waiter can't catch that.) The burgers were great, my steak was poor. To get the weight, several pieces are thrown together. Quite a bit. I was not expecting that. I wanted my steak medium, it came out rare. So it went back. Then one came without any side dish. (You pay extra for both and not a little!) From the way it tasted, the meat was not prepared before cooking. For example, the silver skin was not removed. The result: You're chewing on a tough shoe sole (€30) instead of a juicy, tender steak. The fried potatoes are more like potato wedges with oil and rosemary. Not what you imagine - potato SLICES FRIED until crispy. Unfortunately, the price-performance ratio is not right here. The restaurant has potential. So increase your German-speaking staff, get at least one more chef who knows about meat preparation and preparation (or change your butcher) and use this potential! Then the reviews will get better.
Matthias Stoll . 2024-04-30
WEITERE KOMMENTARE IN Google
Best restaurant I've ever been to!!! Great food, really great decor It doesn't get any better!
Chris-Maikel Henkel . 2024-04-20
WEITERE KOMMENTARE IN Google
I can only absolutely recommend it! We went there spontaneously on a Saturday evening, and even though the staff was short, the service was top! Very nice and accommodating! Food came very quickly and was very tasty! Location is also awesome!
Bettina Ußner . 2024-03-24
WEITERE KOMMENTARE IN Google
Friendly service is paired with good food here. If I travel to this beautiful city again, I know where I would like to eat again.
Michael Zemke . 2024-03-10
WEITERE KOMMENTARE IN Google
Unlucky Luke trifft es hier wohl eher. Keines der Essen hat durch Geschmack überzeugt. Kaltes oder komplett rohes Fleisch (wurde Medium bestellt) waren nicht die Ausnahme. Selbst einfache Speisen, wie Chicken Wings oder Zwiebelringe haben eher an TK-Ware erinnert.
Jonas R . 2024-03-02
WEITERE KOMMENTARE IN TripAdvisor
It was our first time there, but not the last time!!! Friendly service, delicious food and it's really funny and harmoniously decorated. It was a great evening.
Ralf Krause . 2024-03-02
WEITERE KOMMENTARE IN Google
So if you want to eat cold meat from cold plates, grilled vegetables soaked in oil and sage sausages, you've come to the right place. Unfortunately, the fries were very sticky and the meat was very well-done and served cold. The cow would have had a better life at Burgerking, where it would at least have been served edible. Furthermore, contrary to what was stated on the website, card payment was not possible. All in all, unfortunately, very Unlucky Luke.
Florian . 2024-03-02
WEITERE KOMMENTARE IN Google
- carelessly prepared food -Food served cold -No card payment possible!
Sophie Weißgerber . 2024-03-02
WEITERE KOMMENTARE IN Google
We entered the restaurant at 5:00 p.m. and were immediately “asked out” with a wave of the hand and incomprehensible language, even though the Google opening hours AND the sign in front of the restaurant said 5:00 p.m. Already a good start. At 5:40 p.m. we made a second attempt and sure enough; we were allowed to sit down. After looking at the menu, we ordered from the waitress. Starter, main course and drinks for three people. As soon as we ordered, we noticed that the waitress had difficulty writing everything down, let alone understanding us. Hardly any answers were given to questions about the courts, and when they were answered, they were rather superficial and hardly understandable. So we placed our order. 15 minutes later the first part of the starter arrived. Only 5 minutes later the second part. A dish was brought twice; the other dishes were not the ones we ordered. The waiter who brought the food didn't speak German, so the waitress from the beginning had to come to answer our request. We thought: “Something like that happens sometimes” and continued to remain calm. After that, a whole 35 minutes passed. Guests who came to the restaurant after us already received their main courses while we were still, mind you, waiting for the starter. After remarking to the waitress, we were told that the food would be coming soon. Another 10 minutes passed and our starter was brought. Lo and behold: It wasn't what we ordered. Anew. The composure disappeared and the mood largely sank into the basement. The waitress, who now reacted irritably to us and rolled her eyes, blamed it on a programming error in the cash register. I looked around and saw the sad looks on my family's faces. It was clear: after waiting 65 minutes, we weren't prepared to wait any longer for our food. I clarified that the rest of the starter + main course should be canceled; we pay for what is on the table and then leave the store. Half-hearted apologies and renewed blame-shifting were made by the waiters, now two of them. We were left with a hefty 90 cents on the bill for the inconvenience. Generous. While waiting for the bill, a smaller man in his late twenties appeared behind the bar and asked in broken German if everything was okay. I replied with a “No,” to which he frowned. He asked “Why?” and I replied that he should please ask his colleague because I no longer felt like justifying myself again when I was in a bad mood. He barked at me with the words “What colleagues?!” and I realized that I had been misunderstood. I tried to calm him down and explain the situation to him. But after the first few sentences, I gradually noticed that I wasn't being understood. Not in the sense of insight, but entirely in terms of language. Great. I'm taking the time because it's my right to share such an experience. Because this was really beneath all dignity. Finally being said goodbye by the cook to the barman: “Let them go, they should fuck off”, is not fair. Do not get me wrong. I don't want to hate anyone here just because someone can't speak German well. What's more is that in this restaurant the customers are treated with such arrogance, unprofessionalism and intrusiveness that you are at a loss for words. Because that was by far the worst customer treatment I have ever experienced in a restaurant. Mistakes happen to everyone. And I'm not a monster not to forgive something like that. The only thing missing here is a real contact person to whom you can turn with such concerns. As it is now, the restaurant seems dubious, impersonal and you feel alienated. It is therefore clear that I cannot recommend this restaurant.
Daniel Stahl . 2024-02-18
WEITERE KOMMENTARE IN Google
Ambience very appealing, suitable. Only finding out about the obligation to pay in cash from the person sitting next to you at the table is not possible! Staff friendly. The food is underground!! Frozen goods baked in probably older frying fat. Creepy aftertaste, brrrr. The normal fries and burgers were served almost cold and completely tasteless. Food was not served at the same time. Waiting time longer than usual. Recommendation: replace the chef, prepare the goods fresh and then the prices would be ok. been.
Frank R. . 2024-02-17
WEITERE KOMMENTARE IN Google
A real disaster! Due to the experiences and reviews here that the opening times were incorrect, I called two days before our planned visit, asked about the actual opening times, reserved a table and left my telephone number. Nevertheless, on the day of the planned visit to the restaurant we found ourselves in front of closed doors. And as we could read on the sign at the entrance, they won't open again until March.
John Doe (John D.O.E.) . 2024-02-12
WEITERE KOMMENTARE IN Google
Very good food, friendly service
Arndt Brüne . 2024-02-10
WEITERE KOMMENTARE IN Google
The reservation turned out to be a little more difficult than expected. But it worked great. The large room on the 2nd floor is beautifully designed. There is a variety of starters and lots of great main courses to choose from. The conditions are always nice and friendly. We'd love to come back
Sascha Wiegand . 2024-02-09
WEITERE KOMMENTARE IN Google
Either the website is updated, or you stick to the opening times! Today we drove an extra 40 (in words, forty) km only to finally find ourselves in front of a locked door, contrary to what was stated! Really very customer friendly!!!
Charly Nadler . 2024-02-04
WEITERE KOMMENTARE IN Google
Great atmosphere, opening times were not the same as those on Google. No card payment. And the service seemed very disorganized. Food was OK.
Mirjam Wüthrich . 2024-01-24
WEITERE KOMMENTARE IN Google
Schade, wenn man nach Recherche über die Öffnungszeiten auf Facebook und Google vor verschlossenen Türen steht.
Dirk Bützer . 2024-01-20
WEITERE KOMMENTARE IN Google
Being told at the end of the meal that card payment was not possible was a bit disappointing. Nobody wants to leave their companion at the table with a full stomach and then quickly jog to the machine...
TiredOfYourBullshit . 2024-01-20
WEITERE KOMMENTARE IN Google
Wäre eigentlich nur spontan essen, aber würden angenehm überrascht. Personal freundlich und fix. Essen kam überraschend schnell und war echt lecker. Ambiente gut gestaltet, leider passt Kaptain Jack Sparrow nicht nach Texas. :) Die Deutschlandfahne sollte mal richtig aufgehangen werden. Eigentlich ein NO GO. 🤭
Torsten Schoenberg . 2024-01-13
WEITERE KOMMENTARE IN Google
Vor einem Jahr war alles besser . Zu Silvester extra andere Gerichte und Preise ...sehr teuer . Vorspeise war gut .Steak nicht so . Ich habe fast 100 Euro bezahlt für 2 Personen...
Ronny Höhn . 2023-12-31
WEITERE KOMMENTARE IN Google
Gestern Abend haben wir uns unsere eigene Meinung gebildet.......... Service 1 A höflich,nett aufmerksam alles super . Die Vorspeisen sind zeitgleich und heiß serviert worden sehr lecker . Hauptgericht war auch super lecker ,es gab nix zu auszusetzen. Und das Ambiente ist wirklich bis ins kleinste Detail super umgesetzt wir stehen drauf und kommen wieder
Mark Hofer . 2023-12-28
WEITERE KOMMENTARE IN Google
TK- Essen nach fast 2h Wartezeit. Für Kinder nix. Pommes waren kalt und Service nur nach Aufforderung. Überteuert und keine Qualität! Ambiente top!
Frank Seyfarth . 2023-12-26
WEITERE KOMMENTARE IN Google
Die Burger 🍔 sind klasse. Sehr sehr nette Bedienung.
Dirk Winnebald . 2023-12-22
WEITERE KOMMENTARE IN Google
Ambiente an sich gut. Service jedoch unterirdisch. Essen lieblos angerichtet; Beilagen kamen viel zu früh bzw. zu spät.
Daniel Illert . 2023-12-15
WEITERE KOMMENTARE IN Google
Schickes, mit Liebe zum Detail eingerichtetes, Ambiente. Sehr freundliches und aufmerksames Personal. Leckeres Essen und gute Auswahl. Auf jeden Fall kein 0815 Essen. Fazit; Ein kleines Stück Western in Eisenach.
Waldemar . 2023-12-15
WEITERE KOMMENTARE IN Google
Super nette Bedienung und für alle die Fleisch mögen einfach nur Daumen hoch!!!
Eduard Mundt . 2023-12-13
WEITERE KOMMENTARE IN Google
Sehr schönes Ambiente, leckeres Essen und super nette Bedienung👌
Loretta Gehrke . 2023-12-13
WEITERE KOMMENTARE IN Google
Bedienung verwirrt ,teilweise nicht deutschsprachig und das Essen war leider auch nicht sehr gut . Bestellte Speisen sowie Getränke kamen garnicht an . Rechnen scheint auch nicht ihre Stärke dafür gab es Lutscher umsonst und die Toiletten waren sauber . 👌🏻
Lisa Pietzka . 2023-12-10
WEITERE KOMMENTARE IN Google
ABSOLUTE ENTSCHÄUSCHUNG! Es hat sich absolut nicht gelohnt ,in diesem Saftladen einzukehren. Das Essen hat nicht geschmeckt, viel zu lange gedauert und dazu , ist es einfach überteuert gewesen. Das Servicepersonal war auch die reine Katastrophe. Das einzige was gut gewesen ist, war der VodkaLemon...den ich auch definitiv gebraucht hab, nachdem ich mit Essen bekipppt wurde. Satt ist man auch nicht geworden....schlechte Laune gab es allerdings gratis. Da sieht mich niemand mehr!!!!!!!!!! Tschüsssssii
Nadine Thaler . 2023-12-10
WEITERE KOMMENTARE IN Google
Absolut enttäuschend kaltes Essen KEINE EMPFEHLUNG!!!
Bastian Möller . 2023-12-10
WEITERE KOMMENTARE IN Google
Naja, Ambiente war sehr toll aber das Personal war nicht so der Hit.
Philipp Wagner . 2023-12-10
WEITERE KOMMENTARE IN Google
Perfekt eingerichtet für ein WildWest Restaurant. Das Essen war in Ordnung und heiss. Leider war das Personal komplett überfordert bei 2 belegten Tischen. Kann man mal besuchen.
Sebastian Weiss . 2023-12-09
WEITERE KOMMENTARE IN Google
Mache es kurz... Heute das erste Mal im Lucky Luck. Bestellt Essen Nr. 97...Steaks und Co. für 2 Personen. Dauer zwischen Bestellung und Lieferung...ca. 40 Minuten. Ergebnis: Das Angus war wie Carpaccio...ca. 4-5 mm dick und Trocken. Das Hähnchen...sowas von Trocken. Das Rippchen...SCHWARZGEBRANNT...Würg. Keine der 4 Mädels vom Service hat je nach unseren Wünschen gefragt. Klar...Samstag...erstes Wochenende vom Monat...erstes Advent Wochenende...da steppt der Bär!!! ... Unser Fazit: Wir bekamen als Rechnung nur 40zig statt 56zig Euro berechnet...haben als Entschädigung 2 Grappa bekommen...trotzdem noch 5 Euro Trinkgeld gegen aber werden das Lucky Luck nicht weiter empfehlen. Da gibt es andere Restaurants die trotz Stress einen 1 A Service bieten.
Jörg Wollenhaupt . 2023-12-03
WEITERE KOMMENTARE IN Google
Das Ambiente im Restaurant ist ganz nett. Die Servicekräfte waren auch sehr bemüht. Leider konnten die Burger, Salat und Vorspeisensuppe nicht überzeugen. Für das Essen kann man nur 2,5 Sterne geben. Die Gemüsebrühe mit Eierstich und Parmesan hat stark nach einer Fleischbrühe geschmeckt. Im Eierstich war zum Teil grober Pfeffer, was leider beim Essen keine Freude war. Im Salat mit Tomaten und Büffelmozzarella war leider nur normaler Kuhmilchmozzarella. Zudem war der Salat kaum gewürzt. Die Burgerbrötchen waren leider ungewöhnlich hart. Das Fleisch trocken und fest (totgebraten). Der Cheddar war nicht vorhanden, dafür eine aufgewärte Nachosauce als Ersatz. Insgesamt auch leicht zu salzig alles (Meinung von 5 Personen). Es hätten auch ruhig ein paar mehr Pommes dazu sein dürfen. Der Fleischersatz eines vegetarischen Burgers war auch übersalzen und beinhaltete Champignons aus der Dose. Lobend muss man erwähnen das auf Nachfrage vor der Bestellung ehrlich gesagt wurde, das die Spareribs nicht selbst eingelegt wurden sondern es sich um Fertigware handelt.
Stephan G. . 2023-12-03
WEITERE KOMMENTARE IN Google
Diese Zeiten sind an besonderen Tagen möglicherweise nicht ganz genau. Bitte fragen Sie immer im Restaurant nach
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