L'Osteria Osnabrück in Osnabrück

The service is really nice and quick. And the pizzas are also super tasty. Can only be recommended.

I went to L’Osteria for dessert with a friend this evening and unfortunately the service was an absolute disaster. When we placed the order, things were anything but professional. The waiter at the counter clearly didn't know how to use the ordering system and didn't seem to know the menu. I had to explain to him several times what I wanted to order and in the end I even had to show him on his tablet where he had to click for the order to be taken - I've never experienced anything like that before. During our time at the counter, the waiters were more busy joking around with each other, touching each other's faces and arms than caring for the guests. A waiter with light brown hair and a pigtail was particularly unpleasant: he cuddled with a woman at the counter and later even made out with her - right in front of the guests. A lot of eyes were on the two of them because it was simply inappropriate and unprofessional. As if that wasn't enough, the pay didn't get any better either. Instead of using the cash register system, the waiter did the math from his head - and wrong! For me he gave me an amount of €16.25, even though the bill was €16, and for my girlfriend he simply added 50 cents. Of course these are small amounts, but it shows how chaotic and unreliable the service is. Finally, the waiter with the pigtail asked us whether we would like to go dancing and what we planned to do later - absolutely unprofessional and unpleasant. I would definitely have expected more professionalism for a restaurant like L’Osteria. Unfortunately, this was a really disappointing experience and I will avoid this location in the future.

Pizza was very tasty👍❤️, atmosphere very pleasant and service friendly:) Thank you dear Annamaria, "Bravisimo"❤️

Bilal very good waiter and top service!!!

Great service, huge and delicious pizza. Not possible even if you're very hungry. We took the rest with us. Tomorrow is another day too. Thanks!

As always, flawless. Michael looked after us in an incredibly friendly manner and we felt very well treated.

Insanely delicious food and beer ;)

We were there with 10 people. The food came very quickly and the pizzas were really huge and delicious. Michael was also a very, very nice waiter.

Great food and particularly good service from Michael!

Special requests regarding pizza toppings are also taken into account when ordering. The food came quickly and was of very good quality.

The service alone deserves 5☆ Great food. Great prices.

Very friendly staff, nice ambience

Mega tasty, large pizzas, friendly staff

I went to this restaurant for dinner with a friend on Thursday at 6:00 p.m. We had reserved a table in advance, but despite the restaurant being half empty, we were offered one of the worst seats. The pizza was smaller than usual and extremely dry. The service wasn't particularly friendly either. Overall the visit was a big disappointment. Unfortunately, after this experience, I cannot recommend this restaurant.

We were served by lovely Anna-Maria on Friday evening. Great service, very friendly and attentive and quick too. The food was also very convincing. We had pizzas and a salad. Great! 😊

All in all the restaurant is good. It was good experience. They have different types of pizza and every pizza can be ordered in two different halves. So you can try two pizzas at the same time if you want.

Wir hatten telefonisch pizza zum Abholen bestellt und mussten dann trotzdem noch eine halbe Stunde warten. Unmöglich....und dieses ist uns bereits zum 2. Mal passiert

Unfortunately we got cold noodles. They were remade immediately upon feedback, but the waiting time until we could finally eat was 1.5 hours.

Great food, only little cold inside.

Very nice staff and despite a very good visit to the restaurant, not a long waiting time. There were 6 of us there and we were all able to enjoy the delicious pizza at the same time. We'd love to come back.

I was at L’Osteria and absolutely loved it! The pizza was huge, super thin and crispy – just the way I like it. The topping was fresh and plentiful, and the taste was simply great! The atmosphere was also cozy and the staff was very friendly. Perfect place for pizza lovers, I'll definitely be back!

Very nice service, very attentive

Hello, we went to both restaurants. Hannoversche Str. and Neumarkt. The service was friendly. Food came in a reasonable time. Now for the not-so-nice things! We got the wrong food on Hannoversche Str. This meant that the person had to wait for their new food, while we were almost finished, the food arrived. Which is very annoying! We also had the problem at both restaurants that we ordered drinks while we were eating and they were only delivered after we asked for them. And I'm not talking about 10 minutes! The first time I asked after 20 minutes. Then again 10 minutes later. After another 5 minutes we finally managed to get a drink. I know it's crowded, but something like that shouldn't happen, especially with drinks! You probably earn most of your money from drinks. Best regards

Recommendation! Fresh, healthy, very tasty salads, pizza and pasta as well as the price/performance ratio are right. Good meeting place.

Always happy to be there. It always tastes very good, just like the first time several years ago. The service is always nice and friendly. The dessert and espresso are recommended as a finale. Nice Fengshui. Price-performance ratios appropriate. P.S. When you read the comments of people complaining, you can only shake your head. Anyone who is inclined to complain will always find something to complain about.

Very nice service and delicious food!

We had a very tasty meal again and were served very friendly!

Nice service, the pizzas and the Vitello Tonato were very tasty. The pizzas are also huge. Great value for money. We'd love to come back

The food and service were generally very good, unfortunately the communication was always in a foreign language so we hardly understood a word. But generally everyone was friendly and very nice.

Actually it's quite nice. What I didn't like was the fact that the pizza was served on what I thought was a small plate. This made it very difficult to cut them. I think something needs to be changed.

Very tasty, gigantic pizzas. The option to get a pizza with two different halves is great. Incredibly friendly service. Fair prices. Really recommended.

Preisleistung wirklich super. Der Service schnell und freundlich. Die Pizzen sind wirklich riesig für einen Verhältnismäßig kleinen Preis. Wir kommen gerne wieder

Great location, service very good and sweet. The food, not my favorite. I ordered pasta and got a small portion. If you are a big eater, please order the pizza. I saw them on another table, which were super big. And the noodles wouldn't be al dente. Good taste with spices.

I always enjoy being here. The pizzas taste amazing. Ambiance, service, music, mood. Everything was very relaxed and pleasant. We'll be back 😋🍕❤️

Super friendly service. Delicious pizza. Always my pleasure.

If you need something quick at lunchtime, it's a good choice! Bonus points for the pizza size! Everything is fine so far!

Went out to eat spontaneously and got a table without any problems. The food and service was very good. When we are in Osnabrück we like to eat there.

The pizzas: huge and delicious! The service was top notch - friendly and accommodating! The atmosphere is very appealing! We'll be back!

5 STARS ⭐⭐⭐⭐⭐ Simply fantastic! L’Osteria has once again completely convinced me. All employees are excellently trained, extremely competent and manage to stay calm despite the stress, even shortly before New Year's Eve. This is really impressive! I don't understand the negative reviews at all. I have been here so many times and every time I have been 100% satisfied. The food, service and atmosphere are simply great! L’Osteria remains my first choice and I always come back again and again. Thank you for this consistently great experience! 😊

More oil than pizza... never ever seen that much oil on pizza in my entire life.

Everything was great, we would love to come back

Absolutely satisfied, we would love to come back!

I liked everything very much. The pizza was very tasty and the service was attentive and friendly. I'd love to come back.

As always, the food was very tasty and the staff was very friendly and competent.

Always very tasty pizza and friendly service The good espresso rounds off every meal well. :)

Nice staff, fast service, delicious large pizzas. 10/10. Great recommendation

Super tasty pizza selection, service also very nice and super fast. Always my pleasure!!

As always, the food is very tasty. Service is very nice. Always my pleasure

Your espresso is undrinkable, please check your coffee bean. As a coffee lover, I recommend that you grind your coffee beans finer (grade 2 or 3) and, above all, use a pressure-free filter holder.

A very nice restaurant that invites you to enjoy Italian food. In addition to the huge pizzas, the pasta dishes are also highly recommended. Good food paired with friendly and courteous service - what more could you want!

Very tasty food and friendly staff

The food tasted really delicious, my meal was a 9/10 and my friend's was a 10/10, the workers were super nice, great service, enjoy it!

Mega tasty, very friendly staff and a friendly atmosphere

Very good service from Micha! Would love to come back.

Great service from Micha, gladly again.

Very tasty Gorgonzola, honest opinion

The two of us were here on a very busy Saturday evening. The waiter who served us was very friendly and accommodating. Our dog was quickly given a bowl of water and the drinks and food came very quickly for the lavish occupancy in the restaurant. All in all, a very nice evening and we would love to come back.

Hello. We were there shortly after Christmas. Friendly reception. Tortelini not recommended ❗ 10 pieces. greenish, half-cooked, sauce was absolutely not good. For the price👎 Dessert, spaghetti ice cream scoop of vanilla, a bit of spagetti on top with a little strawberry sauce, looked like a finished product. Waited for over an hour❗Very loud. Meal selection poor Conclusion, pizza is recommended.. I can't convince my wife anymore...

Very cozy restaurant with its own character. The penne arrabiata was very tasty, as were the pizza rolls with herb butter, - delicious - the waiter, who was always in a good mood, is competent, the atmosphere on New Year's Eve was great, I was impressed by the open kitchen - great price-performance ratio - I'll be happy to come back... .ciao bello

We came here spontaneously today with 10 people. The food was delicious. Our waiter Michael was really friendly and definitely sweetened our evening.

Positively convincing. Haven't been there for a while, never noticed anything negative before, but this time there was a little something extra. Everything was great and well structured. Gladly again more often.

An absolute highlight! I ate at L’Osteria with my husband and our two children and it was a hit! The pizzas are simply great: huge, super tasty and at a really fair price. You really get a lot for your money here! We would particularly like to highlight the team: the employees are incredibly friendly, attentive and make you feel completely comfortable. We ended up in this branch by chance, but it was definitely a stroke of luck. We would recommend everyone to stop by here. Perfect food, great ambience and service that is second to none!!! Just great 👍🏽

Unfortunately, there was no candle at our table to create the ambience. When the food came, it looked quite tasty at first, but it was cold, and the waiter was a bit humorously disrespectful at the end

This whole is perfect. I was with you today with a friend, You are a well-rehearsed, very friendly staff. I will recommend you to others. And I'll be back 👌

The best quality pizza I have ever eaten. And there’s nothing wrong with Michael Bombe’s service 👍🏽 Always my pleasure.

Great atmosphere, great interaction with customers and very high quality in terms of taste. And Michael's service was bomb. Definitely recommended.

Very tasty food and nice atmosphere, always happy to come here. It's also good to sit outside in the summer.

Really nice atmosphere for a cozy brunch with friends. For me the best pizza I have ever eaten. Very nice and humorous staff.

So the food was of course great in terms of price and performance. What's not possible and why the store never sees me again is that we ordered a table for 7 people. When we were escorted to the table we were told that we only had 1 1/2 hours. (You can do this if you don't have a reservation, but don't say so in advance) Then we waited a really long time for the drinks or even for us to be able to order. In total, the whole thing took 1 1/2 hours from sitting down until the food came! The store wasn't full. That's too long. Then very unfriendly service in between. In between, it's because we got to know the entire service during that time because everyone served us once. During the meal or the entire waiting time, we weren't even asked if everything was OK or if there was anything else that could be done or anything like that. I come from a good restaurant myself and can assess things like that very well. It wasn't due to many guests or few staff. I had the impression that they didn't feel like it, or that we somehow weren't worth being served. Very unfortunate. Lg and everyone else good luck.

Waited an hour for food and half an hour to pay. Service is different!

Unfortunately I couldn't pay with my Edenred card, even though l'Osteria is an acceptance partner...that's not good and unpleasant...

Very friendly, great quality, reasonable prices

Super nice staff. The portions were quite small for the price. But still delicious.

By booking early we got a table in the run-up to Christmas. The waiter was very friendly and relaxed and took the order with a sense of humor. But then the wait for food began. After 45 minutes the food finally came, but only that of my companion. I had to wait another 10 minutes, i.e. 55 minutes, before I could finally start with my pizza. My companion was almost ready! That's not possible, after all we wanted to go out to dinner together! Regardless of the quality of the food, there was still a bad aftertaste. By the way, it is advisable to book a table early in the day, because if the place is full, it is no longer possible to communicate so well.

Das Essen kam vor den Getränken, was den Service ganz gut beschreibt. Ansonsten normales L‘Osteria Angebot. Gutes Preis Leistungsverhältnis.

Great, cozy location, delicious pasta & pizza, great service. Always worth a visit when you are in Osnabrück.

Very nice, centrally located restaurant with a great ambience. The pizzas are very large and really tasty. The tomato soup was also very tasty. The employee who was responsible for our table was very friendly and attentive. We had a great evening and will definitely come back 👏👍

We reserved a table for 10 people. After about 10 minutes we were welcomed at the entrance. However, the employee gave our table to another group, which he didn't want to admit at the beginning. We were told that because we made a reservation we had 2 hours. Personally, I find it very cheeky because it took the waiters 25 minutes just for the first beer. After a good 40 minutes we were allowed to go to our planned table. With the waiter we hit the jackpot. No greeting, extremely unfriendly and annoyed. He wanted to take our food order quickly, even though we hadn't been at the table for two minutes. After ordering the food, you didn't see the waiter again. He ignored us and ran past us throughout the evening. We had to find other waiters to take our drink orders. We got a free shot but sorry, that can't be an excuse. Overall the general service is very poor. The waiters run all over the place without any sense of direction and thus cause themselves stress. At the bar they are completely overwhelmed. The only thing that was really good was the food. I haven't been there for something like that in a long time. Well, nothing has changed.

Anything other than pizza is forgettable. The table service was good until there were problems with the voucher. As a result, I was cheated out of €8… the subsequent telephone and email communication was unsatisfactory. I should come to the restaurant for a replacement voucher….

Ich wurde extrem respektlos behandelt! Eine riesige Absurdität. Ich bin enttäuscht. Ich werde nie wieder zurückkehren!

It was my first time there and I absolutely loved it. Great team, delicious pizza, cozy atmosphere. I will definitely come back :-)

I was treated extremely disrespectfully! A huge absurdity. I'm disappointed. I will never go back!

The food is really good but unfortunately not enough for me personally.

Unfortunately, more than 5 stars can't be given, we've probably eaten here 30-40 times and it's always been great. It is and remains my NO. 1 when it comes to pizza. We were there with our company on Friday last week and all our colleagues were so excited. The staff and kitchen are all just great. Until next time, I'm looking forward to it.

Great food and nice ambience, gladly again

Nice Italian food restaurant. I really like the pizza at this place, large portion, thin dough, variety of toppings. Unfortunately, like 99% of Italian restaurants in Germany, they add cream to my favorite pasta Carbonara here, but the other pastas (especially with gorgonzola) are very good. My wife and I go to this restaurant quite often, so I can recommend it. It is advisable to book a table in advance, otherwise you will have to stand in line. Nice Italian restaurant. I really like the pizza in this place, big portion, thin dough, different toppings. Unfortunately, like 99% of Italian restaurants in Germany, they add cream to my favorite pasta carbonara, but the other pasta (especially with gorgonzola) is very good. My wife and I go to this restaurant quite often, so I recommend it. It is advisable to reserve a table in advance otherwise you will have to wait in line.

Very nice, centrally located restaurant with a great ambience. The pizzas are very large and really tasty. Small extra requests such as walnuts with honey on the rocket pizza were also fulfilled. The employee who was responsible for our table was very friendly and attentive. We had a great evening and will definitely be back! 😊

We came to this restaurant many times. Everything was excellent. But recently, waiters of oriental origin began working there, I have nothing against it, I come myself, but my opinion must be respected, the waiter was arrogant, we waited a very long time for the order. So that not a very good impression was left from our last visit.

Unfortunately I have to change my rating due to the service. I don't want to go into what happened here. However, I won't eat here again. It's a shame because I've always enjoyed eating here.

Delicious pizza and pasta, nice staff, good atmosphere

Very loud, it took a long time to order. For me the food was okay.

Very large pizzas and really tasty

Very nice atmosphere and the food is great, including the pasta :)

Food very good. But we waited 20 minutes for drinks. Reminding yourself twice. We ordered tea and it turned out that there was no tea

We ordered three different pizza, and two of them were not cooked enough that the toppings were not attached to the dough. Not worth the money.

Unfortunately, my visit to L’Osteria Osnabrück Neumarkt was very disappointing. The waitress was extremely rude and disrespectful. Although I asked several times to be screened, it was ignored. Instead, I got a cheeky answer: “I’m older than you.” Such behavior is inappropriate in a restaurant and ruined my day with my work colleagues - there were over 30 of us. The food was without question excellent, I would give it 5 stars for that. But the waitress' treatment was so rude that I can unfortunately only give 0 stars for the service. I definitely won't be returning to this restaurant again.

We were there on November 2nd, 2024 and experienced very poor service. It took a very long time for the order to be taken. Then, after waiting half an hour, we discovered that our order had not been forwarded to the kitchen. We then ate around 10:15 p.m. At some point no one from the service staff came to our table and we had to go to the bar to finally be able to pay. Conclusion: The food was okay, but due to the poor service we won't come again.

A great restaurant with a cozy atmosphere and very attentive service (Michael). The food was fantastic, but what we were most impressed by was the super friendly service. We were looked after very well. Always my pleasure:-)

All around lovely evening and great service, thanks Michael 😊 Greetings from the 23 group 😂

Absolute recommendation! Really delicious food and great ambience. The service is very friendly and competent, especially Maria, who always radiates warmth and positive energy. Simply great!