L´Osteria Bonn In der Sürst in Bonn

Good service and the pizza is huge and very tasty.

The music is a little too loud.

Very good overall and delicious as always. We really enjoyed the happy hour, and the service was very friendly despite the relatively busy crowd. Overall, a pleasant experience.

The pizza is here are absolutely enormous. Food was very well made. Pasta portions were good. Great service.

Super delicious pizza. Fast delivery, even though the place was packed. I'd give the service a few more stars than just 5. Super friendly and truly refreshing.

Four of us spontaneously went to L'Osteria. I'm familiar with the company, but haven't been to the Bonn branch yet. The atmosphere was as good as usual. The best part, however, was our service. I've rarely experienced such brilliant service! Keep up the good work! I'd love to come back.

I ordered food and waited an hour for it. One second before it was supposed to arrive, the order was canceled without explanation.

Thank you very much for being child-friendly!

I recently visited this Italian restaurant and had a wonderful experience. The food was delicious overall, but the pizza really stood out — fresh, flavorful, and perfectly cooked. The pasta was good as well, but the pizza definitely stole the show for me. The ambience was warm and inviting, creating a cozy yet vibrant atmosphere. On top of that, the service was excellent — attentive, friendly, and efficient. I’d definitely recommend this spot to anyone craving quality Italian food in a great setting!

As always, a great atmosphere, amazing food, and excellent service. We sat next to the kitchen, which is always a fantastic source of entertainment for young and old. This won't be the last time we're here!

I was at L'osteria recently and I was absolutely thrilled! The pizza was simply outstanding – crispy base and fresh ingredients. The dessert was also a real highlight: delicious and beautifully presented. The service was also first-class – friendly, attentive, and fast. You feel completely at home here. I would definitely come back!

The booking system was smooth and confirmed ASAP! 🎉 The large group booking went well; the food was great, and the staff were amazing! 🤩 The atmosphere was perfect for a celebration, and even the bathroom had a fun Italian lesson! The only downside was the hot chocolate, it was made with warm milk, and the cocoa powder didn't dissolve properly.

Fresh food, great service, and very kind staff. Can especially recommend the Caesar salad. Always a pleasure to come back!

Delicious food and very attentive and extremely friendly service. We'll be back.

I came from Mannheim with friends and ate there. Three of us, including me, ordered pasta dishes, and all three of us were sick with nausea within a few hours, and one of us even days later, and one of us had food poisoning. The pasta wasn't even served lukewarm, and there was very little sauce. I wouldn't go there again.

I ordered and paid for pizzas at Lieferando, but didn't receive them because the order was supposedly missing. The tip was also withheld from the refund. Absolutely outrageous.

Delicious food, cozy atmosphere and the friendliest waiter I have ever met.

The value for money was top-notch :) The service was nice and friendly, quick, and cheerful. I'll definitely be back (⁠≧⁠▽⁠≦⁠)

The atmosphere is lively yet cozy – perfect for an evening with friends or a relaxed meal for two. I'd particularly like to highlight the friendly service – attentive, fast, and cheerful, despite a full house. The value for money is also good. You're really happy to pay for the quality and portion size here. I'll definitely be back!!! L'Osteria is now one of my favorite places for Italian food.

Very nice, informal dinner experience. We shared a pizza (plenty for two women), but there were other options.

There were two of us and we were very happy with the Gamberetti pizza and the Gamberetti gnocchi. The drinks Moscow Mule and Hugo were really tasty. When the Amore hearts were not credited during payment due to technical problems, a solution was offered in a very professional manner. We'll get our main course for free next time. We are happy and will not just come back because of the main course. Thank you for the lovely afternoon!

We were a group of 10 people and we enjoy coming there often. Unfortunately, this time we were often ignored by the waitress. We had to wait more than 30(!) minutes to place the order! Unfortunately it was similar when paying or placing further orders. No idea what was going on that day.

The food was very tasty and the service was great.

Unfortunately, the terrible service doesn't make up for the delicious food and nice atmosphere.

Yes, but bring your time during peak times!

Service was great, not a single language barrier since the waitress was fluent in english. We went in at noon and were welcomed immediately. Lookig for a quick pizza or pasta? You've found the place! located in the center of bonn and not expensive at all!

Takes a little longer between ordering and serving, but worth the wait.

The food was really delicious – fresh, well seasoned and lovingly prepared. The staff was also super friendly and attentive. You immediately feel welcome. I'll definitely be back!

I had the spaghetti bolognese and it was really tasty! The sauce was nice and spicy, with a lot of flavor and perfectly balanced. The service was attentive and friendly, the atmosphere was cozy. I would love to come back and can absolutely recommend the restaurant!

Wow!! Best carbonara ever. The service was also very good.

Sharon served us great. We look forward to next time The food was great

The service is great! Sharon served us very well. Great employees. Food also A+ as always

Perfect.Very tasty, good service and nice atmosphere

We stayed at L’Osteria in Sürst and were completely satisfied. The two pizzas were huge, super tasty and nice and crispy. The service was also very friendly and attentive. The atmosphere was wonderful outside in the best weather! We'll definitely be back!

Delicious food, love and quick service, everything was great :)

Nice atmosphere, and very nice staff. Definitely check it out.

good pizza, good coffee, nice service - always happy to come here! :) 🍕

Great service, delicious food and plenty of space to eat with friends and family! Thanks to Sharon

In any case. Authentic Italian food in an Italian atmosphere.

It was very tasty especially the sauce in the pasta was great! Service is good

Wednesday, April 23rd at 7:30 p.m Two Sprite and two Orecchiette with strips of beef were ordered, one portion with extra meat separately. Two large Sprites arrived without asking - according to the waitress, because we didn't say anything else, whether large or small, she brought large ones. After all, only one large one was calculated. The food came quickly, but the specially ordered meat was not separately. When asked, they said it was already included in the dish. However, when she compared, there were only 8 pieces on one plate and 9 on the other - all the same size as she saw. The waitress still explained that the meat was packaged and portioned according to weight. As “proof,” she said she looked in the trash and counted three bags. I mentioned this again when paying. I pointed out that all the pieces of meat were the same size and there was no noticeable difference from the extra portion. Her reaction was annoyed, with the indirect implication that we were imagining it even though she saw it with her own eyes. After paying, there was a clearly public and demonstrative annoyed gesture towards the boss, who nodded in agreement. The taste was ok, but the service and handling of criticism were unfortunately disappointing.

An employee was very angry with us because we didn't order many

The food was quite good. Pasta might be a little too firm for some, but not for me personally. The food arrived quickly and the waiters were nice 👍.

I was travelling in Bonn, and stoped for a lunch in Losteria. I ordered Pizza 4 Formaggi, it was to big qnd tasty. The prices were 👍 I recommend

I've never eaten there, but my friend was there!

Very nice service, food and drinks came quickly, would love to come back!

Pizza was very good. But the salad was boring, bland and not particularly fresh.

Our experience was very, very good, the food was great and we received great service. Gladly again.

food was ok considering our background and heating habits. But the Pizza we ordered was very good, and good enough for 2 people might as well add a 3 year old in that pizza as well. Lot of vegan and vegetarian options here. Service was superb.

As always, no matter what city! Super nice and friendly service, a large, very tasty pizza with fantastic, thin dough and great toppings. Bianco Pizza Gamberetti. Always a pleasure.

They let large dogs in and that leaves a lot to be desired in relation to the hygiene of the place. I don't recommend it at all.

Very nice service. Delicious food in a nice atmosphere. We'd love to come back.

We were guests at the LOsteria on Saturday evening with a large group (approx. 50 people). We had pre-ordered a variety of dishes in advance. All dishes were on our table within 15 minutes of our arrival, hot and delicious. In between, drinks were brought to us. All in all, what the team achieved that evening was gigantic. Our waiter in particular was extremely accommodating.

Unfortunately the food wasn't warm and the staff is constantly talking to themselves and turning their backs on you.

The pizza was really delicious! The staff also nice and polite. That really lights up the mood! I would love to come back here! Only recommended!

The Losteria has a modern and elegant interior and has two floors, the food tastes very good and the pizzas are massive.

Super tasty lasagne, very nice and fast service!

Losteria has very good pizzas and a very nice selection and amenities, but the music is a bit too loud

Super nice service and large vegetarian selection

I recently had a very disappointing experience at L'Osteria. The salad I ordered was full of small insects. When I politely asked if it could be better washed, the waiter responded with an unfriendly laugh and said it was "organic". This reaction was disrespectful and inappropriate. The combination of poor hygiene and unprofessional service completely ruined my visit. I would neither visit nor recommend this restaurant again.

We were guests at the Osteria on a busy Saturday evening. Our waiter had warned us that the pizzas could take longer to prepare, especially since we had ordered a separate starter. We accepted that, but in retrospect we have to say that more than an hour and a half of waiting time was clearly too much. Then you can't make the place so full of guests if the kitchen doesn't have a correspondingly high output. Nevertheless, I give it a good rating because the quality of the food, the ambience on the terrace and especially the service made up for the waiting time. We were each offered a glass of wine as compensation, which we gladly accepted. We'll definitely be back, but at a less busy time.

Keller Sharon was a really nice cellar. Everyone was very satisfied. 🥰

Mega Service were on site with 49 people and were provided with super quick and excellent care. Thanks to our waiter “Sharon”

Unfortunately no service came and after 30 minutes of waiting we went to another restaurant 😩

Delicious food but bad service! We ate with a group of 10 people. 2 dishes came 20 minutes later than the rest of the dishes. There was no explanation or apology. But the food was delicious. After the meal, 3 different waiters/waitresses were asked for the bill because we were in a hurry. It took 15 minutes until the bill finally came. Again there was no explanation or apology.

A few weeks ago, I had the pleasure of trying this L'Osteria. While the food was okay, the drinks are, in my opinion, extremely overpriced. I was also a bit irritated because the usher, who greeted guests, arranged tables, and pulled out chairs, also helped out in the open kitchen. But when he started spreading the arugula on the food with his bare hands, I caught my breath a bit, because he hadn't even washed his hands yet and had previously been busy in the restaurant cleaning the furniture and clearing dishes. Fortunately, people came through the door at the exact moment our pizzas came out of the oven, and we personally were spared the incident. But the mere fact that this was openly displayed is somewhat concerning, but it caught not only my attention, but also that of the guests around us. Conclusion: I always enjoy going to L'Osteria, but if I experience someone treating my food like that again, I'll leave the food, pay for my drinks, and leave - I can only recommend it to everyone.

Insect eggs on lettuce - Unhygienic conditions! 0 stars! On Saturday, March 29, 2025, we discovered several insect eggs on a lettuce leaf on our Caesar e Pollo pizza in the Bonn/In der Sürst branch. Instead of reacting professionally and respectfully, we were treated arrogantly by the restaurant manager, and our legitimate complaint was initially not taken seriously and was laughed at by the staff! It is incomprehensible how such unhygienic food can be served and the handling of the incident was absolutely unacceptable. We will report the incident to the health department.

A nice waiter named Sharon served us :) everything was great and highly recommended

Unfortunately the pizza was cold once and this time it arrived lukewarm. Service OK. Unfortunately the quality of the pizza is not that good. There are better L'osterias.

It was a busy Friday evening, and we got a nice table. The pasta gamberetti was unfortunately quite small and not filling, but Sharon's excellent service made up for it 👍🏼 But please adjust your portion sizes to the prices, otherwise I might as well go to Tuscolo ;)

The waiter was super nice, professional and polite despite a busy Friday night. The food was delicious and prepared quickly, as always. Definitely not my last visit.

Unfortunately, our visit to the branch was a total disappointment. We were there on a Monday lunchtime and waited at the entrance for about five minutes to be seated (even though it was actually very empty). However, no one came to us, so we simply sat down at a table. A little later, a man very rudely asked us to change our seat because it was too big for us and apparently reserved. Initially, this wasn't a problem, since we were completely fine with being seated, but it would have been nice if it happened right away and not after we'd already sat down. Incidentally, the table we were seated at remained unoccupied throughout our stay. We ordered our food and it arrived quickly; the server was very friendly. Unfortunately, there was a black hair baked into the dough of our pizza. After that, we couldn't and didn't want to continue eating it. We pointed this out to the waiter, who apologized and offered to bring us a new one…unfortunately, we lost our appetite. We paid full price for the pizza, even though we returned more than half (around €19), and instead the 0.3 liter of Coke was deducted from the bill. I wish they'd been a bit more accommodating to the customer in such an incident. After all, the order wasn't up to standard, and charging full price for it is a bit out of line in my opinion. It's a shame! We like Lostaria, but the experience here was simply disappointing. The service was nice, but the shift management was unfortunately disastrous.

Normal location. Nothing special. Everything's fine.

Perfect food, perfect service. A clear recommendation!

Excellent meal. The sharing platter and Bruscietta was really good and the pizzas are enormous. Great beer too. Nice atmosphere. Recommended.

Mega good service, super good food, fast service, always happy to come back.

Dropped by spontaneously as a large group, very great service, very warm and familiar. The recommendation from the service staff was top. We'd love to pass it on and would love to have dinner here again and again.

Very great atmosphere and ambience. But the service is attentive and very familiar. Will definitely come back. Thank you for everything.

Great service from Abdul and Hewa and very tasty food!

Very disorganized, waiters overwhelmed, far too few employees for Saturday lunchtime. Staff doesn't even know which pizzas are on the lunch menu. Very long waiting times, pizzas arrived lukewarm. One of us had a pizza that didn't seem quite cooked, but since we had been waiting so long with a child, we just wanted to eat quickly and get out of there. Then in the evening diarrhea and vomiting...never again.

It was super tasty and the staff is very nice!

The food is delicious and served quickly. The staff is very friendly and accommodating. It's located in the city center but still close to the main train station. It's very nice outside in the summer, and the view is beautiful. The interior is very spacious but cozy.

The food itself was very tasty. Unfortunately the service was absolutely terrible. Were there around 6 p.m. during the week. It took 25 minutes for our order to even be taken. Unfortunately, the carelessness continued throughout the entire evening. It took forever until you could reorder drinks or ask for the bill. I had the feeling that eye contact was explicitly avoided in order to have less work. When paying with an EC card, 10% was the minimum tip you could choose. I work in the service area myself and like to give tips. Even if everything isn't great. Here I would have actually liked the opportunity to give less or nothing at all because the service seemed annoyed and simply didn't care at all.

My food was good. But the volume was a bit annoying. It's very difficult to have a conversation

Not a Losteria fan. In Bonn, however, very centrally spacious and modern. The food is delicious, although the pizza is known to be large, all other dishes are portioned rather stingily, which is a bit of a shame considering the prices. Otherwise everything is okay.

The food was delicious and the waitress May was super nice! Gladly again ☺️

Great food, nice atmosphere and, above all, extremely nice service! Our waitress Mai was very attentive and gave us a wonderful evening :)

We had a very nice evening and great service. Mai was very attentive and friendly.

Very nice service (From May) Thank you for everything, happy again 😃

It was very tasty, we were served well and had a lovely relaxing evening.

The food was very tasty, just like many L'Osteria branches. What I particularly like here is the good location and the nice ambience. Gets a 10/10, very comfortable. The staff is also really cool, especially May. It was a very nice evening and I would love to come back. Arrivederci.

The pizza here is simply delicious and always nice and big. The service is also super nice and attentive, despite the restaurant being full. We had Maj as our waitress and she really made us feel very comfortable. Clear recommendation! 🤗

We were in the losteria this evening, it was a very nice evening and we were served very nicely. The pizza is super tasty and the pasta also tasted very good. We'll definitely be back.

Great atmosphere, location and service ! Sharon the waiter was awesome

Nice ambiance, gets really crowded. Pizza seafood wasn’t so good / fresh

Such excellent service makes a visit to a restaurant special. A big thank you to the entire team.

I was there with my friends and were very satisfied. A great service.

Delicious drinks and very tasty dessert can only be recommended!

Super nice staff and very tasty food! Everything fine!

Delicious food, great service called Sharon! !