Kentucky Fried Chicken in Pforzheim

KFC in Germany has been in decline for years. Here it is the lowest point in terms of taste.

Very good place, friendly staff, delicious food. They do not cook very quickly because there are many orders for delivery. I will return there more than once.

Food was good ☺️. Service 4 stars because three things were forgotten, but the complaint was resolved without any problems. Atmosphere like fast food, but overall very loud.

We ordered wings, one breading, too dry

Employees are unqualified, rude, waiting time 1 hour, the food is cold, the bones from the legs are still red and bloody, I asked the service person if she was serious about giving out such mud!!! normal minus 5 stars!!!! ....to those who don't want to reproduce this review, there are countless reviews similar to mine!!!!

I had to wait 40 minutes for my order. The women's toilet smelled excessive! The shop looked dirty. I wouldn't recommend anyone.

I've never experienced anything like that in a fast food restaurant! The tables and the floor were dirty, the waiting time was almost half an hour after placing the order and that was with fewer customers. An item from the order (2 people) was also missing. So we definitely won't be eating or driving there again!

Pforzheim Wilferdinger Höhe branch Far too disorganized and chaotic for the prices, too long of a wait. The food was cold and unfortunately the wings tasted very bad. The cheese and bacon burger tasted good but was unfortunately cold. The arguments among the staff are not possible at all. Conclusion unfortunately disappointing, not again soon.

Pforzheim Wilferdinger Höhe. The wings were spicy even though I ordered classic and didn't taste great and smelled strange. Expected something better for the price.

Manoman I've been here off and on for years. But what is delivered here is borderline. Today the BBQ and curry sauces and one more were sold out and that was in the fast food shop on Sunday lunchtime at 1 p.m. Then the toilets would be contaminated with urine again and you would almost vomit. The 6 chicken fillets were once again as small as chicken nuggets... You almost couldn't find the fries with chili sauce in the bowl. The service staff was totally overwhelmed with 10 orders in the monitor so the guy from the delivery service supported them. Language barriers were once again a problem. Hey guys, it's getting worse.

Half of burger topped with chicken. Don't know how that works. Unfortunately, chicken pieces were left in the warming counter for too long. The men's toilet is still terrible. Actually not recommended

The store is almost empty, but there are still waiting times of up to 30 minutes. This has nothing to do with a fast food restaurant. Food was good, hence 2 stars.

It has nothing to do with almost.

Milkshake tastes like mountain goat but ambience is good.

The food is definitely not good anymore

Food as expected... just KFC. Everything was freshly prepared so you had to wait a few minutes, but the food was fresh, crispy and hot. Unfortunately my fries were forgotten!

There are only Zero drinks on offer

Great kfc. It was late when we were there but the staff was very nice and looked after us well _ hehe

There are better choices in Pforzheim. Regarding KFC, there are better ones in other cities, not only in terms of service but also the atmosphere of the restaurant itself. The food is not a specialty when it comes to quality...I prefer to order to take away as there is no welcoming atmosphere in the restaurant and it doesn't invite people to come back, like competing brands. Update: work on the interior improved the atmosphere for the better, however it removed the part where children could play, so I don't recommend this to parents with young children...

The worst KFV branch I've ever been to. What happened: I ordered and paid for a bucket and a box of Hotwings. Then we had to wait. Since I was busy changing a bulb in the headlight of my car while I was waiting, my wife went to pick up the order... And instead of the bucket, they gave her a second box because apparently there were no more buckets available... Counted the chicken pieces and discovered that almost 50% of the order had not been packed!!! Then they wanted the pickup stub that they had kept as "proof" of the order when we complained. Luckily I had the receipt from the payment in the phone and after some back and forth the correct order was in the bucket (HUNDREDS of which were there). Conclusion: I will never stop at this branch again.

Staff is slower than my grandma

To be honest, I love kfc and the food is great as always, as you know it from kfc. The ambience is of course not the best because we are in Pforzheim, the service is super nice, always in a good mood and just cool people

We always find that the food here is very fresh and tasty

Was in the drive Friday evening around 11:50 p.m. As a greeting I was told if I wanted to order I had to come in. Unfortunately, I was in my pajamas and didn't want to get out of the car, so I tried to explain this to the employee and the answer was "Sorry, nothing else." As we drove past, four employees were standing in the corner laughing. Unfortunately I just drove away, which I thought was a shame.

Far too expensive, the food does not correspond in any way to the menu photos at the ordering terminal. Chicken parts carelessly placed in the cheapest packaging and drinks only available as a ZERO version are deeply disappointing.

I like it better after the renovation. Finally there are ordering terminals there but only half of the terminals worked. Unfortunately, the floor was very sticky and there was still a lot of leftover food under the tables.

The toilets smell strongly of urine, at least for the men. There is no list of when the last time was cleaned. I'm used to this being done every hour in other shops. This spoils the impression of the store. The food was hot and apparently good.

Quite okay in itself, I would like to say something about the service but there wasn't much

The toilets smell so bad that it makes you gag. The soap container was torn from the wall and empty. The toilet door was totally dirty and sticky on the inside. Was spoken to and people just shrugged their shoulders. Almost no one can speak German and the food was 80% breadcrumbs and leftover chicken. And to top it all off, there was diarrhea for the whole family 👍

I am waiting 40 min for one chessburger and 10 wings, funny

Unfortunately the fries were cold, the waiting time was far too long (15 minutes) The chicken on my wrap was totally stringy and it also fell apart, unfortunately totally disappointed with our first visit

In and of itself it was okay but unfortunately I got meat tenders instead of veggie tenders

Bathroom smells are always very unpleasant. Please purchase an air freshener. Otherwise everything is fine

I've never been so disappointed with KFC. I didn't eat more than half of it because I noticed something was wrong and then had diarrhea afterwards

Very nice employees, good store

Tasted good, but filet bites were sold out. If we're honest, the KFC chain only exists because fillet bites are a hit.

The employee touched her nose then touched the food, I think it's disgusting that she couldn't speak German, the terrace was clean and the wish was never again Pforzheim or KFC.

Very tasty, the service is quick and the atmosphere is pleasant🤩👌

Super friendly staff, very clean and nice atmosphere

Good food quality and refillable drinks, we are regulars here

Need to change my review, 1. Too few staff - you always have to wait 15 minutes 2. Why don't you give regular Pepsi with sugar???? What kind of S. is that supposed to be? I'll never go to KFC again

For poultry lovers food good, could be cleaner tables and toilet.

Unfortunately not so great anymore

Very tasty food, I'll happily go there again :)

The shop was only half full but we still waited about an hour for two menus. Customers in the drive-thru are given priority over customers in the store, giving the description fast food a whole new meaning. -1 out of 10

I often go to KFC, but this time I was very disappointed.😞 We ordered from a pretty empty restaurant and wanted to pay in cash. We go to the checkout with the Bonn and despite asking several times and waiting for 40 minutes, the woman simply ignored us, she asked us things about other orders and when we asked if we could pay she looked me in the eyes and ran away. It was a new employee (male) who served us and apologized. The food came very quickly and was ok, I missed the crunchy bit. Overall the visit left a negative impression but I'm willing to try it again

Personally, I don't like it, it's too much breadcrumbs and it's not cheap either. But try it yourself! The potato porridge with sauce is delicious. Parking is very good!

Extremely slow service - out of peak service time so no reason for any delays. Order finally arrived and was incorrect incurring a further delay. Staff were incompetent. Poor management is clearly the issue at this location.

Unfortunately, I did not receive the entire order (salads and chicken) and I ordered the burger without chili, but I received it with . The gentleman at the service ate fries from the order he was preparing, so he ate with the customer's money. I do not recommend

The service was rather slow, otherwise ok. I have weaker days too.

It is clean and the food is fresh

Really difficult! I like going to KFC. Waited extremely long today even though the store wasn't full. Then I got the wrong one. The door has been very difficult to open for at least six months. I have no idea whether that is intentional. You could eat but it was pretty bad compared to other KFC shops

Waited 20 minutes at the drive inn, Friday evening. A traffic jam of vehicles has already formed, which were also waiting for their fast food. But the food was warm and tasty, as an apology we had both large soft drinks and fries instead of small ones. Organization is rather poor, I don't have to have it again.

Unfortunately, the service isn't that good, the workers are quite unmotivated and sluggish and there are no more peanut butter milkshakes

We were so happy back then that KFC came to Pforzheim and at first the visit there was really great. Unfortunately, KFC has now developed into a complete disaster, which is a shame. During our visit today it was noticeable that buckets are rarely offered as a menu anymore. Surcharges for fries and a drink are EUR 3.30 each. A bad joke. So ordered a menu at Burger. Classic with Pepsi and fries. There were no drinks with sugar at the vending machine, only the light versions. KFC has changed that. But not a word about it when ordering. I hate these Zero versions with artificial sweeteners. Then the fries: raw on the inside, pale on the outside. Without salt. In contrast to the drinks, the burger had enough sugar. Sweet roll, the sauce is a mixture of sprayed cheese and mayo, naturally sweetened. The food was downright disgusting. Whatever happened to KFC? We're definitely not going back there any time soon!

4 stars because of the damn +++ machines. Otherwise ok!

Made the mistake today and visited the KFC on Wielferdinger Höhe. After we still hadn't received anything to eat 30 minutes after our order, we complained and after another 20 minutes we finally received the food. It was just the usual fast food or rather slow food, not crispy and not too warm. The long waiting time allowed us to observe the disorganized and listless staff who do not adhere to hygiene standards such as hand washing. Conclusion: Never again KFC!

Simply horrible! Waited 20 minutes for food even though there was nothing going on! Toilets terrible too! We don't need to talk about the prices! I'm really not surprised that there's hardly anything going on there! Never again!

I'll be happy to come and see friendly staff is always fresh and good products

Fries were too cross for my taste, instead of the chicken legs I originally ordered, there were various parts and, among other things, something like a back or breast piece with an unbelievable amount of breading that was extremely dry and tasteless. Unfortunately I was a drive-in customer in Pforzheim and couldn't turn back. The good coleslaw saved the situation minimally. Overall too expensive and too bland. Conclusion: Never again KFC😑

Classic product range of a KFC, pleasant atmosphere, modern ordering terminals and you can refill drinks yourself. The wraps taste a bit sticky, but the chicken is just great

Really good food and the staff is also nice. Plus unlimited juice !:))

- order panel doesn't work. -not my problem -I would like to talk to my boss -boss not there ‽??????????????????

When I'm in Pforzheim, I HAVE to go to KFC there... it's a must... great staff, great food 🫶🏼

It went very quickly and on a Saturday evening, so it was great. Enough parking spaces. They also offer delivery service, great. And food like you know it from KFC.

Was there for the first and last time on June 2nd, 2024. After ordering at 4:32 p.m. we asked at 5:10 p.m. where our order number 271 remained because 285 had already been issued. I was assured that my order was being processed. At 5:20 p.m. the order was received incomplete. Everything was cold and the fries were only left to thaw in the fryer. What was missing was handed to me cold. Staff was unwilling to take the order back or exchange it. I'll probably ask the WKD what rights you have in such a case. What can I lie, the ambience has nothing to do with the staff and food, which is why it's 4 stars

Very nice staff and fast service

Unfortunately I have to correct myself, I'm currently standing in the KFC, but due to poor planning there are no chicken pieces at the moment and I have to wait for the food in the fast food restaurant. I've also left because I waited 10 minutes without being served. Absolutely no recommendation anymore. Service is something else.

I ordered food to take away from 2 super deal boxes and the first one arrived perfectly, everything was included but the second one came with everything except fries and crispy chicken

I'm a KFC fan and every time I wanted to eat something in Pforzheim I was disappointed and had to wait about 30 minutes or more for my SlowFood order and the cleanliness also leaves a lot to be desired

Unfortunately, it is becoming more and more expensive and the quality is no longer what it used to be

I've been craving a chicken burger for ages. My second visit to KFC after tens of years was pure disappointment. Ordering can only be done at the machine, well, the digital future. The lady at the counter couldn't speak a word of German and didn't understand me when I said I'd sit down. Drinks issue very dirty. Table sticky even though the restaurant was pretty empty. But now: the burger completely fell apart when I took a bite, was only lukewarm and the fries were cold. I had to pick up the unappetizing burger pieces with my fingers. Is everything supposed to be fresh, as described on the homepage? The highlight was when I went to the toilet to wash my sticky hands. It smelled so bad of urine, so disgusting, that I backed out. They won't see me here again, sorry.

I have never experienced anything so disorganized and chaotic in a KFC. After 23 minutes we asked when we would receive our food. It had simply been forgotten in the haphazard chaos. Every food that went out came back immediately because something was wrong or missing. And the highlight was a serious violation of all hygiene regulations: a woman brought back a chicken box because it was wrong, took out a piece of chicken with her hand to show it, the employee took it and put the piece of chicken that the guest had touched with her hand back in the heating oven to give it back to another guest. Disgusting! Only water came out of the drinks dispenser and with this chaos it is unnecessary to mention that the cleanliness of the entire restaurant left more than to be desired. There was probably no manager, team leader or anything similar and none of the employees gave the impression that they had been trained in any way. The guests sometimes had to tell the employees what was in which boxes. For the chili cheese fries, I was given the sauce in a separate plastic cup and then had to pour it over the fries onto the tablet! Because the employee didn't even know that there was a box specifically for this.

We waited over 30 minutes for our order. The staff is completely haphazard and uncoordinated. The food was ok.

Chicken made with old oil, unfortunately dry as chips, I don't know what's going on, but KFC in Europe has been having problems lately

The first thing to consider is the independent selection of drinks and food. But everything is described very clearly. We'll probably have to get used to it due to a lack of staff. The waiting time is manageable. Food was delicious.

Expensive junk made from breading, an ordering machine that not even the staff can use right away. For 2 euros more you can get good food in a real restaurant with service. Maybe it's made for those who eat a sustainable, healthy and environmentally friendly diet according to the green ideology (RL) 🤣🤣

We ordered a bucket that costed 20 euros, we got the delivery and it was a tiny box with 10 chicken wings, but we ordered 18 piece hot chicken bucket, a d the delivery man didnt want to take it back

We were there on Sunday around 12:20 p.m. Everything was fine. Food was ready quickly and everything was clean.

Ordered 5 burgers at the drive in, after 20 minutes. I went in to cancel the purchase. Luckily, by the time I was in the store, I didn't want to eat there anymore. Floor dirty and littered with food. The floor in the kitchen was completely wet and the tables hadn't been wiped. Service employees do not have a regulated process. Money back and off to a clean store. Never again.

I ordered before the end of the day and was so disappointed, I'm now sitting at home with a stomach ache because the Hunger Burger was cold, the Twister wrap and the hotwings tasted really disgusting and old, I paid a total of €30 and was really looking forward to my dinner... when I did The last time I ordered during the day it was tasty, a real shame.. for the fact that you wait an hour for your food and it doesn't even arrive fresh... thanks for nothing, everyone wants to call it a day! But customer is king!! Fresh is something else!!!!!

Einfach nur Schrott für teures Geld. Für 14.40 Euro gibt's in einer Gaststätte was gescheites, mit Bedienung und ohne diesen blöden Kasten zum bestellen. Nicht mal die Angestellte konnte den auf Anhieb richtig bedienen. Ist bestimmt für die grüne Jugend gedacht, die sich ala "Ricarda Lang" digital, nachhaltig, werteorientiert und besonders gesund ernähren möchte. Zwei Drittel Panade, ein Drittel furztrockenes, geschlechtsneutrales, vermutlich am Hungertod oder Altersschwäche verendetes Hühnchen oder ähnliches. Coleslaw schmeckt in echt auch anderst.

At Drive there was too long of a wait when we asked how long it would take. Employees made a fool of us, which is our problem. We should just wait until it's our turn.

Having to wait over 30 minutes for food in a fast food restaurant is quite an achievement. Will avoid this establishment for now.

Absolutely unhygienic and the food was unfortunately inedible. After 40 minutes of waiting, my order was ready, no one apologized for it. It was only an order for 28 euros, an employee in front of my eyes prepared fries with her bare hands for Delivery without a fries scoop. Big disappointment!

I had to wait a very long time for the food

The taste was very bad. Unfortunately, you could also see that the employees were overworked. They looked very tired and demotivated. The chicken pieces in the burger were barely visible. Everything was soggy and not crispy. Never again KFC

The employees are very nice and quick, simply 5 stars.

cold food, unfriendly staff and tasteless water juice

Fries were cold even though there was no activity in the restaurant. It's a shame

Always delicious, could be a little quicker at peak times.

Despite only one table being occupied, four people in service, not one table was clean! When I asked that the tables be cleaned, I was met with an incomprehensible statement. About two minutes later, the four service staff (perceived/perceived) began to clean some tables provocatively - definitely punishing me with an unfriendly look (this was the feeling of my companions, as well as an unknown couple who were also waiting for their food).

Absolutely unhygienic and unfortunately the food was inedible. Big disappointment!

Were there on Wednesday afternoon. There wasn't actually much going on in the restaurant. Ordering is done via the touch screens. The whole thing is somehow not self-explanatory for everyone, so instead of taking the orders in person, the employee ran the whole time between the delivery and these screens to explain to people how it works. We ordered 3 burgers and unfortunately had to wait around 20 minutes for our relatively small order. The employees seem to have just come of age and are working without supervision. The work processes are not coordinated, everyone does what they want, no one knows what anyone else has done. A customer left the receipt behind after picking up his order. The customer was almost out of the store when the employee shouted across the entire store, "Hey, take your paper!!!" instead of throwing the receipt away. Ultimately, a burger was missing from our order. When asked about this, the employee looked at the receipt, where three burgers were listed, and said, "You only ordered two." Only after repeatedly pointing out that there were three items on the bill did the employee give in and find the burger somewhere. Two out of three burgers were way too salty! Everything could go better if there was more structure and appreciation. For the prices, I don't know why I would bother with it again.

Delicious food and nice employees

So Restaurant was pretty dirty. Pretty much all the tables were full of leftover food as well as the floor. Had to wait over half an hour for the food. The fries had been in storage for a while. And the burgers I still had weren't the freshest either.

I ordered 18 pieces of hot vings and 10 pieces of crispy. It was terribly lukewarm, inedible... And the girl at the cash register was as unprofessional and unfriendly as can be... Never had such a terrible KFC...

Just order yourself at the kiosk, i.e. on the screen and pay. Pickup is shouted loudly and also displayed on a large screen, although you can't see it from everywhere. The floor wasn't clean. There were crumbs and pieces of meat everywhere. The fried chicken was okay. The drink was watery...

The stupidest employees misunderstand orders and act like it's raining! RESIGNATION!!!!

Unhealthy and breaded. What you would expect. Quite good for that 👍 everyone friendly