Burger King Pforzheim - Wilferdinger Höhe in Pforzheim

Large parking lot, outdoor seating, a wide variety of food, great desserts, drinks on tap for refills, very friendly and competent staff, cleanliness is a priority, and that delicious smell of burgers... Top marks*****

First time in years. The self-service ordering is quite nice, but nothing spectacular otherwise.

I ordered the drink with cotton candy, but they forgot the cotton candy, and I had to ask for it. And then it was just a hard lump, not cotton. It was a takeout order, so I didn't see it until I got home.

Never had any problems here. Seven of us were here on Thursday. The kids had cheeseburgers. The adults all had chicken, and now all the adults have food poisoning.

Very good because best Burger King

We went to the drive-thru. Unfortunately, the German was so poor that we had to park our car and go inside to place an order. What a shame! There are no better fries than here... although they seem to have completely forgotten the salt today. I'm disappointed.

Follow-up: Excellent and exemplary service from the person in charge today, August 27, 2025 - 4:30 PM. Received top-notch customer service. That's the way I like it! Hands down and thanks BK. Good job fellaz. Keep it up 👍🏽

Yes, if I don't feel like cooking, then I'm happy that there is Burger King

Nothing going on, but I forgot 2 burgers. Update: Much improved

Ordered food via the drive-up counter. Despite the low volume, the wait was relatively long. It wasn't the end of the world for me, and the food was warm and well-prepared. The staff were friendly, but if I had to say anything negative, it would be that the curry fries portion was a bit over the top. Never mind. I don't know what the inside is like, especially regarding cleanliness (everyone knows the BK restroom situation), since I was just passing through. So, from my perspective, everything was fine.

Not the same as it used to be! The taste has diminished. The staff is still nice and friendly!

Absolutely terrible service. Orders are forgotten, and no one is available. Absolutely terrible.

Totally unqualified staff!! Waited 15 minutes even though nothing was happening and then got everything wrong

Absolutely terrible. I treated myself to two cheeseburgers late at night. One was missing ingredients. The second one had unmelted cheese sticking out. Never again in Pforzheim.

Stopped on the way to Karlsruhe and ate a delicious Whopper.

The staff was unfriendly, we waited more than 10 minutes until he came. It was very unhygienic, the tables especially

I was there shortly after opening in the morning, and the men's restroom could have benefited from a bit more attention from the cleaning staff. The food and service are OK. Unfortunately, the burgers don't look as good as they do in the pictures, as we're used to.

As a cyclist you are not noticed at the drive-in.

It's very quiet and pleasant to eat here. The food itself has gotten much better recently. The workers are really polite and do their jobs.

Another poor performance... I ordered at the drive-thru: 4 hamburgers 3 long chicken nugget burgers 1 mozzarella chicken burger 2 small vanilla shakes I only got 2 of the 3 long chicken nugget burgers, and then they tried to give me 2 large Cokes that I didn't order and declined. Really poor control over whether everything was as it should be!

Mediocre service. first it started off with them not putting in extras, then sauces ( which are 75 cents EACH ), then they forgot drinks ( 0,5l milkshakes and waters ), then they messed up the burgers, AND NOW THEY JUST STRAIGHT FORGOT A WHOLE 13€ BURGER!!!! With the sauces, it's very annoying but I guess I can live with it, but forgetting the main course (and this has happened before once) is unacceptable.

Classic Burger King. You get what you expect.

The food was OK, but the women's restroom was terrible. What a shame...

I've visited this Burger King several times and have gained a more detailed impression over time. I've noticed a few things that I believe could be improved – especially in the areas of cleanliness and hygiene. When the restaurant is empty or sparsely attended to, it's noticeable that the tables and chairs aren't cleaned consistently. Dirt sometimes remains for a long time without anyone taking care of it. Even under the benches and tables, cleaning isn't thorough – dirt is apparently sometimes simply pushed underneath. A particularly critical point is the men's restrooms. On none of my visits was the condition there satisfactory. The restrooms were regularly dirty and unkempt. Whether this is solely due to the customers or inadequate cleaning, I can't say for sure – probably both play a role. In any case, more attention would be needed here. As for the food, the overall quality is fine. However, I've often noticed the fries as something negative – often almost unsalted and rather bland or stale in taste. This diminishes the overall impression of the food. Despite these criticisms, I would like to emphasize that the staff is consistently friendly, courteous, and polite. This creates a pleasant atmosphere and is definitely a positive aspect. I would like to see the issue of cleanliness—both in the dining area and in the restrooms—taken more seriously in the future. With more attention to detail in this area, the overall impression could be significantly improved.

Finally, I was there for the first time since it opened. I'm satisfied. The atmosphere is very nice, and the food is delicious. Everything is clean!

It was actually quite nice. Modern, clean place, at least until you have to go to the bathroom. I can't comment on the cleanliness of the restroom, since there was no ventilation and it stank so badly that I'd rather go outside in the bush.

Delicious, modern and with refill 🙌

Its to warm inside. I dont know they have a clima?

Surprisingly good Burger King branch! Modern interior, everything worked, and I got my food within 1-2 minutes, even after 12 hours! Otherwise, it's loud like any other Burger King, but still surprisingly clean! I'd be happy to go again!

Everything was fine! The drink refill machine worked perfectly! I'm happy to come here just for that. The burgers and fries were also very good.

Was very good Unfortunately my MC Donalds app wasn't accepted and on the second attempt my 400👑 order was deleted but I still got the order from them, thanks again

A colleague was asked at the drive-in if everything was okay after watching the Minecraft movie with the boys and the Tschuros didn't have any caramel💀💀💀💀😪😪😪😪😪

Simply horrible. I ordered my favorite burger, the Whopper, and when it's not that busy, I always order it with cheese so it's fresh. Mine tasted like a slice of cheese had just been slapped on an old burger, and it was badly messed up and then wrapped up again. The cheese wasn't even remotely warm or melted, and the whole burger was cold and inedible... I'll probably stick with the Royal TS across the street...

My Whopper meal was delicious, everything was hot, and the fries were nice and crispy. The young employee was very friendly and helpful.

A relatively new Burger King location. There's parking. Unfortunately, the food was only lukewarm. The fries were only a small portion, even though they should have been a medium one. When I complained, they said it was fine. Several people complained during my visit.

Always best price/quality ratio when using the app coupons and re-fill soda dispensers.

Overpriced, clueless staff, long waiting times

I only bought this product because of the collaboration with Sallys, as I actually expect quality from their brand. Unfortunately, I was disappointed. Instead of a high-quality product, I just get a cheap, generic product bearing their name—at an overpriced price.

Absolutely terrible!! You can't drink the drinks... the Fanta is brown and tastes like chlorine. Without any carbonation. I have never been served as unfriendly in a fast food restaurant as I was here... never again

Drinks only come out of the drinks dispenser half cold and no ice cubes come out at all.

It's just fast food, what do you expect?

The food was good as always. The drinks machine was a disaster! Apparently the carbonation was empty and the coke tasted disgusting. Before I could complain, a customer in front of me had already done so. The answer was that they didn't have any ice at the moment. Even though the customer said twice that the coke tasted disgusting, the employee laughed it off and waved it off. We decided to leave. Before I went, I wanted to go to the bathroom... it smelled of urine, like a train station mission. The toilet seat was broken and had dried urine on it. The lock was broken and couldn't be locked. If the kitchen looked like that, I wouldn't go there again.

Drinks were warm, then I wanted to get ice, but unfortunately it was broken (stated by the employee: "Unfortunately, that's not possible." When I pointed out that the drinks were unbearably warm, the employee simply shrugged. Why is the ice dispenser broken? Why no mention of the broken ice dispenser? (I wouldn't have ordered a menu!) Perhaps employees should be trained on what to do in such situations besides shrugging their shoulders.

Tonight I ordered a Double Whopper King Meal and a Wings Bucket. The fries and Whopper Meal were ready quickly. I had to wait 35 minutes for the Wings Bucket. During that time, the fries and Whopper were cold because they were immediately packed without considering the wait for the Wings Bucket. I paid €13.29 for the Double Whopper King Meal. Unfortunately, it wasn't a Double Whopper, but a simple Whopper. I noticed it when I was at home. Even though the store wasn't busy, 6-7 employees weren't able to properly plan and prepare the food. This wasn't the first time this has happened, and it was my last visit there.

Today, I was unfortunately disappointed. My milkshake wasn't stirred, the pickles I'd ordered were still put on my burger, the tortillas were mislabeled, and my "melted cheeseburger" didn't have any melted cheese on it. What a shame.

Just Burger King 🤷‍♂️😅 But the staff is very friendly and the food is fresh, delicious, and served very quickly.

Good food and good service. Tastes good!!

Incredibly clean and organized Burger King! Fast, hot, everything was perfect, and the staff was friendly. It couldn't be better. 👍

Near PF West directly on B10. Always full, few parking spaces. No table service. Very easy setup

I know people don't necessarily earn much there but.....you can make a little effort...if you lose your appetite when you unpack the burgers because they look like they were thrown together... Then you ask for curly fries...the answer is yes, we have them...and then you get a mix of rippled potatoes and fries where the fries look like they have been there for a few hours.. Absolutely outrageous and for €15 the menu you should at least expect something decent! It's really sad...Burgerking was always my favorite but this one in particular is just disappointing

Clean, quiet, nice staff. So it's all good, it's just a Burger King. Lots of vegetarian choices 👍

Although the order was placed via the terminal to eat on site. We were told extremely rudely that it would be closing soon and that we should leave. We still finished eating. Especially since more customers came in during this time and also placed orders. The highlight of our stay was that a female voice came over the intercom and pointed out that we were not welcome here. All in all a very strange experience.

Lots going on Saturday evening, but everything was ok.

The big King's meat looked very unappetizing today. The taste wasn't really good. For the price I would have expected more. Unfortunately a disappointment today.

I always wonder why Burger King never manages to put my dips in the bag. Why? No matter which city, I've had this problem until now. Is that normal? I'm paying for it too.

Burgers were cold but no one from the staff was bothered.

The Whopper with Cheese reminds me of my childhood and that's good👍 I would especially like to mention the nice gentleman at the counter who was very nice and attentive. And with the exception of a few guests who didn't tidy up their trays, every effort was made to ensure cleanliness.

The food was cold and the employee said he would pass it on was the answer. I personally don't go there anymore. Absolutely cruel.

This is honestly the best BK I've ever been to. Food is always prepared super quickly and tastes really good, and the fact that you can refill drinks is also very nice, unfortunately you don't see that often these days.

If you want to get ripped off, go to the drive in there. Simple as that. Snack bucket ordered medium, no fries, no nachos, three chili cheese nuggets, three onion rings and four hot wings. Running. The last order also left out the fries, but I assumed it was a mistake. Now I believe in pure intention, or zero interest attitude. Of course you could say: check your order in the car, but hey...everyone wants their food to be somewhat lukewarm at home or in the parking lot and not unpack and pack everything in the car. So...if you want to have your money deducted...go to the drive in there. The staff is happy.

Reviews from 2022 Drinks didn't have as much carbonation and the chilli cheese nuggets had the cheese no longer liquid but already solid. The parking situation is not good. Drive queue occupies the parking space and you can neither get in nor out of the parking space

Half of the order was missing. Unfortunately it wasn't until I got home that I noticed it was there to take with me.

During a visit to the toilet our entire table was cleared away! The little one's toys, the burgers, the fries, and full drinks. When we came back from the toilet we said we could buy everything again! Should you take the burgers and fries with you to the toilet next time???? Really sad! Reply to your answer: No, we definitely won't be coming back anytime soon! The behavior of the employees when they were asked about it was miserable. The money it all cost, the little one crying because he didn't have his toys anymore and his fries were gone, it was all just too much!

Waited 11 minutes and some of those who had ordered much later had already left for a long time. The temperature of the first burgers was only lukewarm. A Big King XXL no longer tastes so good. Also pretty expensive now.

Yes, it always tastes the same, but the drinks here are better than at McDonald's

Been to the burger drive twice this month, something was missing each time, no fries on the menu twice, only got fries when asked, probably speculating on it once you've left, you won't turn around for fries anymore, so you can also make a profit 👎

Waited 25 minutes for 3 burgers. Staff not friendly after asking repeatedly. Bad.....

Got ripped off, took my money and said it wasn't their business, they had nothing to do with it. Stay away!

Overall, everything was prepared properly. AMBIENCE appears cold, and the ventilation also draws a little. Tables were cleaned.

Fast service, clean place. Easily accessible.

The worst Burger King ever, never seen a place like the one on Wilferdinger Höhe. Fresh order? Are you kidding me? Are you serious when you say that! Ordered, paid and then waited 10 minutes because the burgers were “freshly” made. Biting into an ass-cold burger at home is really a shame! Ordered chilli cheese nuggets, didn't even receive them Cola Zero? You get brown water Why does every BurgerKing get 100% of an order and at this Burger King the employees are overwhelmed! Why can't I, as a customer, rely on the work in the kitchen and counters being carried out 100% correctly. Customer is king? Rather the opposite here Taste is king? Maybe in another BurgerKing but definitely not this one! With so many scandals and allegations, you might think that the staff is trained in this, but for them these are all just part-time jobs!

Bottomless impudence. Basically I love Burgerking, I'm particularly interested in the one on Wilferdinger Höhe. No joke, that's where the last idiots work. The job really isn't demanding, but even that doesn't bother any of them. Every time, without exception, something is wrong with the order. Teriyaki burgers? I get teriyaki sauce instead. Paid extra for the big menu? Still get the little one. Cola? Tastes like water even though it's brown. Plus chilli cheese nuggets? Pff you get nothing, paid for free. How rude the staff is, especially when THEY have done something wrong for which you are paying. Conclusion: They really don't get shit done. Then prefer Mcess, KFC or Subway which is in the immediate vicinity.

I think ordering from the vending machine is totally stupid. It takes half an hour to get everything together. Then you pay at the cash register, which I think is good. But if I don't get everything I ordered and paid for, I don't think that's okay. I noticed it and complained straight away. I then got the missing paid meal without any problems. But they definitely wouldn't have done it on their own. The exact same thing happened at the next table. This simply cannot happen.

What to expect from B.K. expected. Personally, I like it better there.

Clean, fast, good. Ambience ok, but not super comfortable either.

Despite being very busy, everything was clean and the staff cleaned the tables very quickly to keep the shop nice and clean. The staff were very friendly and helpful

Food was good. Went quickly. There are reusable cups, which I think is good. The Burger King is near the highway exit. You should be careful not to drive too fast in Pforzheim. The service was ok. The ambience works. The staff should make sure to keep the places clean.

If you want to go to BK and know what you can get, this is one of the best in the region

The burgers are simply better than those from... But Price performance is now out of the question compared to normal restaurants with fresh, traditionally prepared dishes and service

Nice Burger King with all exclusive burgers and drinks dispenser.

Very friendly. A mistake was made and we also received fries as compensation.

There were bones in the food...

I visited this place and stumbled upon it 😊

Finally another BK on the Wilferdinger Höhe. Better plant-based offer than Mägges. Top!!!

Burger was once again charred and not tasty, it's a shame how the quality has deteriorated

Located directly at the Pforzheim West motorway exit of the A8. It's a good idea to briefly leave the A8 to refuel, rest and eat.

The food was bad, it didn't taste good, the fries were old and didn't taste good at all

I've had better Citizen King experiences, unfortunately when I visited the burger was only lukewarm and the fries were also better. Most of the salad was next to the burger instead of on top of it.

Unfortunately, I sometimes forget to pack something, but I never say anything because I usually don't have time

Check your order, things are often forgotten here -.-

Another reason to avoid BurgerKing. New stitch? It's "only" 50 cents. But for what reason? Extrapolate that to 100 people.

If there's a lot going on in the drive-in and you're parked behind the building, you can't get out if they don't think about where they want to go to the drive-in. Otherwise a nice BK. It's a shame that this restaurant doesn't deliver :D As a little tip: try the plant based nuggets. As a non-vegetarian, I find them better than the normal ones :D

Completely wrong orders, employees don't care.

Burger King Filliale was clean and equipped to the latest standards, unfortunately we had to wait over 15 minutes for our order and watch as dozens of orders that were placed after us were handed out earlier. Then my friend's order had a burger declared as plant based even though she clearly clicked on not plant based on the order screen. When we complained about this, they didn't want to exchange the burger for us, so we were asked to clarify this with the management. She then swapped us the burger straight away, so why the detour. The service in this restaurant really leaves a lot to be desired, otherwise it's okay, you just don't expect too much from Burger King

Fast service, no long waiting times. Tables are usually clean and there are always free seats. Parking spaces directly on the property

So very tasty and always freshly prepared, I can only recommend it

You can refill. Very convenient.

The service at the drive-in was extremely unfriendly And my burger was forgotten

It's ok and Burger King can't do anything for its customers...

Friendly and fast service for all fast food fans.