McDonald's in Pforzheim

Royal TS for 6.78 euros does not fill you up

Yes I can it is very clean and the staff is very friendly

Does what it's supposed to. The Indian woman at the drive-thru checkout is also not very likeable with her jokes.

Anyone who visits such places should not be surprised....... 🤢🤢🤢

I ordered from the machine like everyone else at 10:15 and wanted to pay with cash. I was then left standing at the till for over 10 minutes. I then paid, only to be told at the end that there was no more breakfast as it was after 10:30, but it was still 10:25 and it's not my fault if the staff leave me standing there looking stupid for over 10 minutes. At least I got my money back. The staff said there was no more breakfast even though a friend of mine ordered food after me and also got breakfast. That's not okay!?!?!?!?

Just went to McDonald's Pforzheim. The worst service ever. Didn't get a drink, but I paid. No gifts with the Happy Meal. Had to wait another 10 minutes even though it said "ready for pickup." Then I wanted my money back, but that didn't work. Great service. From now on, only Burger King!!!!!

As with all McDonald's, everything is fine

After ordering and a certain amount of time waiting, my pickup number appeared. The order got lost, it happens sometimes. When I asked, it was ready. I don't ask for much, but when I got home, I got another surprise. Considering the price for something like this, it's a bit surprising.

Unfortunately, our experience here wasn't good. There was trash everywhere. The tablet tray was overflowing, which apparently didn't bother any of the staff, so customers just left their tablets and trash somewhere. Some of the self-service kiosks were broken. The food sometimes took a long time to arrive, and when it did arrive, it was rather disappointing: The nuggets and the burger patty were cold and tasted like they'd been sitting around for too long.

Friendly staff, always delicious food, fast service and everything is perfect

Great staff, always friendly, it's a pleasure to come here!👍🏻

Too long a wait for small coffee

As you would expect from McDonald's. Everything is clean, including the restrooms. The staff are always friendly, and the way they interact with each other is relaxed, even in stressful situations. It's a good working atmosphere, which speaks volumes about the management and benefits the customers.

The food is ok! Today I saw a gorgeous employee here! Blonde girl! 10+ 👍

Yes, for those who like McDonalds

When you go to the MC you know that it is not a restaurant.

Finally, a McDonald's. A bit of a hustle and bustle here, but otherwise a nice spot to grab a snack and charge your phone. Be careful, the castles taste different; the kids didn't like the burgers.

I've repeatedly noticed that people at the McDrive often forget to put things in the bag. The Happy Meal gift hasn't been included twice already, and I think it's understandable that children are particularly disappointed in such cases. I'll complain about this at the branch next time I visit, and we'll see what happens!

Deduction because a 6-year-old child can't even reach the water jet, so he can't wash his hands... child-friendly?

My first and last visit to this branch! I don't know exactly what it was, but the McRibs tasted different! The fries were soggy, partly raw, and only lukewarm!

Very clean restaurant and very nice staff

Always the same, difficult to communicate with the staff.

Typical McDonald's. However, the fish mac is quite small. And €28 is pretty steep for two people. If you add €10, you can eat at a decent restaurant....

The nicest staff I have ever experienced at a McDonalds

Been there again and everything was great 🙂eat good, staff friendly, just great

We were at the drive in. Unfortunately the toy was missing from the Happy Meal and the glass was missing from the normal menu - it was on the receipt. Some of the chicken nuggets were cold.

For the flupduation clean, ordering sometimes faster, sometimes longer, depending on what we and who is going on. Service Entertaining and accommodating if you have any questions or other topics.

Today I was briefly at Megges with my girlfriend. She is a vegetarian and ordered 9 plant based nuggets. one nugget was with meat. that doesn't work at all!

Went there today around 6.30 p.m. and ordered 2 menus with glasses. When they arrived half an hour later, they were cold, so the glasses and drinks were left at the table and complained about. When we came back, everything was cleared away by the unfriendly lady who claimed they were gone and there was no question of a replacement, an absolute disgrace

There was an insect in my bag. Looked a bit fried too. Maybe I should report this to the health department...

Just a normal McDonald's, nothing special, but it's fine to stop by for a quick stop after a long car ride

Waited half an hour for food, then it came and half was missing. The McDonald's was packed on a Sunday evening and the staff couldn't keep up with the orders. There were angry customers everywhere who didn't receive their food too late or incomplete. The food was not fresh and cold. The store itself was reasonably clean but that was the only positive thing. Better go to Burger King on Wilferdinger Höhe, it's worlds better.

All in all, a clear, yes, it can be better. Parking lot too small. Food quality is ok, but I expect tomatoes on the burger and not next to it. Same with bacon and cheese.

McDonald is just what it is. A heavily overpriced fast food outlet. Nevertheless, you always feel like doing the stuff every now and then. I think if someone wants and can afford it then they should do it, just not too often...... the quantity decides.

I think it's great, not a long wait, the food is fresh, friendly staff

I just had to wait exactly 20 minutes for my order. Whether at the counter or DriveIn... other orders were quicker. When asked about this, the lady at the counter was tight-lipped except for one reel: I'm sorry. After all, no one can NEVER take responsibility for ANYTHING. No discount, no bonus... super disappointing, even though it's been open for hours and breakfast at breakfast time really shouldn't be a challenge for a fast food chain. Some products were cold, others warm. Thank you! Shame on you!

A modern McDonald's branch in Pforzheim, not far from the highway. The food was freshly prepared and overall good, and ordering coupons was also flawless. Unfortunately, they forgot the straw for the milkshake and were rather unfriendly when asked. It could be better. The branch is easily accessible, but we were coming from Pforzheim South. The intersection directly in front of the branch has strange traffic light timings, and when driving on or off the highway from here, the entire area is under construction. (March 2025)

Always happy to come, nice staff

Recommended as a fast food restaurant.

Nice and well-kept restaurant with food of the usual good quality. As with many branches of this chain or the competition, I wonder why the routes are so narrow. The U-turn at the bottom of the parking lot is also narrowed with a guardrail. She is a silent witness to everyone who has failed here because of the tight curve.

Fits for a McDonald’s restaurant

I ordered a McFlurry, despite the fact that the cups are smaller. The cup was only 1/4 full with ice cream, the rest was topping, and that was only half full.

As always, you can do it, but you don't have to. There are no negatives apart from the now disproportionate prices.

Went to McDonald's again today and I have to say I was very, very satisfied. MY order was prepared quickly and was delicious. The staff was very, very nice and accommodating. I will definitely come back.

I order 1 double pack menu and 1 big tasty without onions with extra sauce, and that's not the first time... Not a word...🤢🤢

The staff's attitude was very, very bad. All three people at the receiving desk were terrible! ! It said it was ready for takeout, so when I went to pick it up, it was different! I got angry. When they displayed the wrong numbers, they got angry and acted very mean to me. After that, all the displays disappeared. After waiting for a while, our numbers came out again, so when we went to get them, we were treated with a very cold attitude. Both the kids and I left the store in a very bad mood. Does McDonald's not train its customer service employees?

The Asian woman on the drive fires into the window

Don't understand how bad some employees are and work. I was at the drive in at 10 p.m. First car and no visitors at the checkout ordering anything. There were at least 3-4 people. The person at the counter can barely speak German, you have to say everything wrong several times and then you get everything wrong and cold. A freedom. Ordered there last time!

We stopped there on a Saturday morning around 10:45 a.m. to grab something to eat. There were hardly any people there, about 3 tables were occupied and 6 people (including the 2 of us) stood at the front waiting for their orders. Waited almost half an hour for 2 HappyMeals, cheeseburgers were less than lukewarm. A bit disappointing even for McDonald's.

Food is cold and unfortunately too expensive for the money you get more and better

Actually a good McDonalds, but you should never linger there. Otherwise you'll get a ticket two weeks later because you stood in the parking lot for more than 3 hours. Have fun explaining to the service provider for these fines that you were a guest and that you ordered continuously, who keeps receipts from McDonalds...

Nice, large Kaufland with free parking spaces. There is currently a construction site in front of the house, so the detour is a bit annoying, but it will probably be taken care of in a timely manner. Otherwise great well-kept house

Terrible unfriendly manager. Took 1 bite of my Big Mac that was cold. Told him and he says i already ate half of it. Just 1!!! bite. Was on a Friday night.

Ordered plant based nuggets and got normal ones. Thanks for nothing.

Ok when eating and not clean room and toilet not clean either. Hopefully that has to get better

Perfect place to work as a DigitalNomad for 2 hours in Pforzheim. Free WiFi, food served quickly and toilets clean.

Very clean restaurant good service

Everything was great, very clean restaurant

What can I say? It’s McDonalds as you find everywhere. Service is all digital with ordering on screens.

So far clean But fries and Curly F. were cold. Otherwise good

Clean McDonald's. Nice staff. He keeps what he promises.

No 200 euro notes will be accepted.

Unfortunately that was nothing... 30 minutes wait even though there was no rush. In the morning there was no soap and no toilet paper. Then an eggshell in the burger. Never again.

Today we waited 35 minutes for a small breakfast and everything got cold. So, we couldn't understand why it took so long. There were only four tables occupied and two cars at the drive in. Service is extremely unfriendly..

Very good service Great service Great location

After I had a bad experience at this branch, the branch manager apologized to me for the incorrect order and compensated me. This would once again completely convince me that this branch is well managed and that it was just a small error in production. I'd love to come by again whenever I feel like a delicious burger with salad 😊.

The food was good, just like every McDonald's. The place was way to crowded and the staff was ok

Very friendly employees at the checkout Food was fresh and delicious 🥰🥰

There was only half a slice of cheese left and it was cold McDonald's already reduced eating. We'll probably stop altogether Price performance underground

There is the best food here, fresh fries 😋❤️

Worst MC Donald in Pforzheim .. unfortunately our MC Donald Karlsruher Strasse is being rebuilt so we had to drive north .. we had to wait 30 minutes for food, 1 nugget was missing .. impossible never to go there again

This outlet is never available to take delivery orders. McD is supposed to be a convenience/ fast food joint. Unfortunately it's never available to take orders or provide home delivery! You don't expect us to fine dine at McD, for God's sake!

Fairly slow service speed 15´ for simple control. Display of the order ready…but not available!? Really poor table cleanliness

Very loud, fries limp and not cooked through. Burger cold...just bad

I just love this McDonald's, it's clean, the employees are friendly and the food is always warm and fresh and the toilets are very hygienically clean

It's the best shop in Pforzheim, everything is delicious

The staff are nice and the food was tasty and warm

The coffee doesn't taste delicious. It feels like everything is just plastic and cardboard 😁

Many can hardly speak German. Unfriendly. Dirty .

They don't even pack our sauces at Mcdrive

It feels like it takes a really long time to prepare the food, despite this special form of gastronomy. When it comes to pricing, you should use the coupons/app, because McDonald's has also increased its prices well in recent years.

Only cash payment possible and the ice cream didn't taste good

Unfortunately, after visiting you we had food poisoning which really wasn't fun. Since then we've been avoiding McDonald's - the shock is deep and you don't want to experience something like that again.

It was good, only half of the order was brought to the table, it was a bit too stressful because you can forget something.

One of the worst McDonald's there is

The worst McDonald's we've ever been to. We stopped here for something to eat on the way back from vacation. The sun was shining outside and so I went in to ask if they could open the umbrella for us. The first employee didn't understand German at all, the second employee only half understood it and said "OK" but stayed behind the counter. It was only after I asked him whether I should open the umbrella myself that the manager gave him a crank for the umbrella. That was definitely the last visit here.

The woman at the information desk was nice, the food tasted like normal food, except that there was a fly in the caramel at the bottom of my McFlurry (which I ended up putting in my mouth). Luckily, after biting it a few times, I realized that it wasn't sugar I can and then took the feet and half of the fly's body out of my mouth... Now I'm traumatized and wish I had swallowed it straight away then I wouldn't have noticed this phenomenon. Please watch out for migratory flies in the future.

Fast service and friendly staff!

Food was very tasty and the waiting time wasn't very long. The staff is friendly and helpful. I've read some negative reviews describing the food as poor, but my experience so far has always been positive. Every time I'm here I don't have any complaints. Always happy to come here!

Waiting time is pleasantly short and the food is warm and tasty. Very friendly staff. I can't confirm the bad reviews. Definitely one of my favorite places for a tasty and quick bite.

Poorly arranged restaurant. Terminals obstructing entry. Rude staff and not trying to understand our request made in English. No effort to communicate and gestures asking us to “get out”. Already McDonald's has increased a lot. 50€ for 4 with 3 menus and HM without extras...

Very bad. Waited 1 hour for my order and no one helped.

Poor food quality, it's just McDonalds;

As always, solid system catering performance

The food was very bad, some bad pieces of lettuce could be seen on the burger. The sauce on my chicken burger didn't taste fresh either. The food is simply inedible - for such a price! The next day I was basically lying over the toilet bowl. Tables very dirty not clean, you have to sit at a table that is greasy - fries on the seats and dirty chairs. Nogo! Especially since the staff is somehow trying but also somehow not, if you ask a question in German the answer is no German please go to a colleague. So I will never visit this MC again.

Nice place, fast service. But no one understands or speaks english!! 🤨

Completely overwhelmed staff. The meal took 20 minutes. Rude when you complain about the long waiting time. Burgers were only lukewarm. Ambience like everywhere else.

The food is as usual but this time it took a very long time, about 10 minutes, until we had the food. The waitress didn't think it was necessary to say hello.

Employees are very friendly, food was delivered very quickly and was delicious

Relatively clean, the toilets are also in good condition. We didn't have to wait long. Only the employees could be a little friendlier. What is pleasing is that the new vegan burgers and nuggets taste surprisingly good. Something has really happened in this area.