Kentucky Fried Chicken in Coburg

Food was cold, parts of the order were forgotten, staff couldn't really help because, for whatever reason.

The men and women seemed slightly overwhelmed. You should also practice pronouncing numbers correctly again. And eating mashed potatoes without a spoon is simply suicide. And napkins in the bag would also be worth considering. Disabled parking space was occupied...

same all same as everywhere nothing out of the extraordinary. chix could be more crisp

I tested the restaurant in the drive for the first time, ordered a bucket with 2 side dishes and 2 dips, 1 side dish was missing and the sauce was missing from the mashed potatoes, and the dips weren't included either. Attention everyone: check your order before you leave. It was a small order and the restaurant wasn't very busy, which was really annoying when the quality of the service was so poor given the prices.

The food is just disgusting and cold Shame on you!!!!

Total disaster, things are always missing from orders even if you don't order a lot. When I ordered there was raw bacon in the food.

We ordered from the machine at the store, but the first terminal was faulty. Looking at what we got, I thought half was missing. But nothing was probably missing, it was just not enough, for the money! And the meat was undercooked. Nobody cleans there, it's dirty. Service unpleasant. A better alternative is the Burger King next door. I do not recommend here. Never again.

Where should I start? We ordered our food from the vending machine and then the chaos began. In total we waited 15 minutes for our food, even though we were the only guests served. But the worst thing was that some of our food was put in the boxes which gave us cold food. In addition, some of our food was not given to us - so KFC still owes me €8. 🫤 It was clear that the store employees were overwhelmed as they couldn't even close our boxes. I suspect that the staff's lack of knowledge of German and general understanding was a major problem. In the end the boss came and just told me to go somewhere else, she didn't need me as a customer. For perspective, we were there in the afternoon and the store was empty while other fast food restaurants nearby were full. One thing is certain for us – we will never go there again.

Fries were forgotten. The sign with the “hand hygiene instructions” on the toilet could have been saved. Soap and toilet paper would have been helpful! 🤢🤮 Too bad

Takes a really long time. You can really take your coffin with you.

Tasty, clean, fast The way it has to be! :)

No more fries and you can only wish for friendliness

You should always check for completeness here! Staff are very snippy when asked about the completeness of their information.

Totally grease-smeared and therefore extremely slippery floor at the counter/pick-up area. My advice to clean it just to be on the safe side was listened to, checked and ignored...

Everything was great, both the food and the service

First, what we wanted was no longer available and generally it was too expensive and rushed.

The black-haired woman who called herself “boss” is by far the unfriendly service employee I have had to experience in a long time. The customers before and after us were also treated so unfriendly that they even canceled their order and went to the Burger King next door. She was both abusive and aggressive and seemed to have no idea how to deal with customers. Really very disappointing and absolutely not recommended. How anyone can hire this woman as a “leader” is a complete mystery to me. It's better to use the other locations in the nearby area and save yourself the hassle of dealing with this restaurant.

The black-haired woman is a disgrace and treats customers below any standard. She shouts and only answers stroppy and insulting. Furthermore, the order was also incomplete. When we pointed this out to her, she claimed that we were lying. Not recommended at all.

Classic KFC. I was served quickly and the food was good too

Unfortunately one of the worst KFC I've seen. Food was not prepared correctly. There were missing ingredients on the burger. In addition, the food was only lukewarm.

It's just not my taste. But they can't do anything about it.

Food cold, bacon dry, hair in the food, tables dirty - you have to encourage the staff to clean. There are three of us standing around. Nobody does anything except wait for orders….rags swinging guys….drinks counter sticky, there’s something lying around everywhere…. Six months ago things were different... Very disappointing from KFC

Parking lot very small. Otherwise good service.

The staff was very friendly, the waiting time was short and the branch made a decent impression. We took our food with us and were very happy with everything.

There are much more pleasant fast food places.

Were in Coburg today, Friday September 20th at 9pm The citizen was cheeky, paid a mini piece of meat, the rest of the rolls with cold fries and a cold drink for almost €11

Ordered by cell phone, half of my friend's was unbelievably missing.

I'm not a fan of fast food restaurants (chains) - especially not at rush hour. When I first came into contact with the building, the door handle was answered, when I entered I noticed the very loud music, there are hardly any waitresses anymore, only self-service terminals, the tables were not wiped down and the wet wipes for wiping fingers were also abolished, the toilets as well as the tray return was not cleaned up or only poorly attended to by the service. Overall, at least the food was tasty, even if the portions were extremely tiny. On the other hand, I can positively mention the parking lot, which is spacious and has charging stations.

Great shed for an inexpensive chicken bucket.

Not a star. Staff calls you abnormal and crazy just because you don't want to order on the touchscreen. They are not allowed to accept money at the counter...funny that I paid right there and got my food. Customer-friendly is different!!! Also very unclean!

Order terminal defective, drinks machine defective. Music was so loud that the few guests couldn't converse.

Drinks machines were broken, but there were bottled drinks that were very warm. Food was very bad. Unfortunately we drove 30 km for it... it wasn't worth it.

It was already closed half an hour before closing time

Picked up food for the second time in a row and noticed at home that not everything was packed. Coleslaw, mashed potatoes and sauces used to be much better too.

Food was cold and tasted old. Also way too expensive for the poor quality. We both had stomach pains afterwards.

The place is terrible. I come from Bulgaria and there is no such bad KFC The food has nothing to do with what should be offered 3 out of 4 ordering machines are down. There is no delivery to the table. I will never repeat here.

Super nice service, great ambience. Absolutely recommended.

Wings were cold and undercooked. Forgotten toys with child benefit. Drinks dispenser defective. No soap in the toilets. No playground. Unclean. Unfortunately insufficient compared to other branches.

Food was great, the staff was very friendly. Highly recommended for a little break in between. 👍🏼🍿🧈

The first KFC branch that I am not at all satisfied with! The cleanliness leaves a lot to be desired, very unhygienic. From the toilet, to the drink dispensers, to the tables and chairs, the floor and even the children's high chairs are covered in dirt. The service is unfriendly and the food is not the quality I am used to from other branches! Not satisfactory in taste! A pity.

Basically clean with room for improvement. With 10 employees and five guests, I had to wait 15 minutes for my burger 🍔 for EUR 2.29. Quality was good.

Hair in the food, getting the wrong orders, getting the wrong drinks, service somewhat ok, shop dirty as hell, I could eat right in the dump, chairs are put up even though people are still eating, it's impossible, and all the spotlights on the ceiling flicker, which gives you a headache very quickly and you feel like you're having an epilepsy attack

I ordered food in the drive through for around €45, which I received after unfriendly treatment from the staff, which can happen, it's a tough industry, and I got my food which I quickly drove home to my children after work without checking it first. Big mistake. It was the wrong bucket (instead of crispis, chicken pieces that were extremely greasy) there was no butter for the corn on the cob and the citizens were only covered with chicken crispies as wide as 2 fingers. Overall very dissatisfied, even though we have been there several times.

Been here several times. The cleanliness leaves a lot to be desired... tables were all dirty.. Food itself was great.

Had chicken mix menu Crispy and bites cold and dry just plain old Chinken wings are freshly prepared Fries just as good Cola is disastrous, there are no ice cubes, you can't drink a warm cola, especially when the weather is warm...just disgusting. Service was a lady, unfriendly. Never again in this branch.

There really wasn't much going on and unfortunately it was very messy! No tables were wiped, there was a lot of rubbish flying around outside! And the toilet wasn't very clean either!

Food is just kfc but it was ok. The waitresses were really nice, the store looks a bit run down but otherwise ok.

BE SURE TO CHECK IT IS COMPLETE WHEN PICKING UP! The KFC is conveniently located in the Lauterer Höhe commercial area, directly on the A 73 and B 4. There is plenty of parking space in front of the door. Most of the time there isn't much going on in the parking lot. There are charging stations for electric vehicles. Unfortunately, the parking lot was very dirty on the day I visited. Update: The parking lot appears to have been cleaned. There were now masses of cigarette butts right in front of the entrance. Modern ordering terminals await guests inside. Ordering in person directly at the counter is not possible, you have to use these parts. I don't like them because I personally find them unhygienic. Once you've managed to enter your order at some point... it worked at the 3rd terminal, the other two had problems with recognition, you can pay for your food at the counter and take it with you. Update after months: The first terminal continues to have problems taking my order... I don't believe it will ever be fixed. The temperature of the chicken pieces needed a lot of improvement. Lukewarm, very tepid. Some of the crispies tasted fresh and were juicy and tasty, some tasted as if they had been sitting for a long time. Dry and chewy. The coleslaw was good. My wife loves the mashed potatoes with gravy. I ordered a 7up free at the terminal... but that wasn't available at the pump station. I had to choose another drink. And my sauce was forgotten too. However, this was handed over without any problems after I had to shout hello several times at the counter as no one was in sight. Update: It has now happened to us several times that there is less in the buckets when we pick them up, as stated. Today another piece of chicken was missing. Either this is intentional or the employees have problems counting to 10. But if you read the other comments here, that seems to be almost the rule. Update May 2024: The quality, service and cleanliness have improved massively. There are now 4 stars for this. Sometimes the tray holders for leftover food overflow, but that's it. Staff friendly, the orders were always complete even the last few times, the broken ceiling spotlights were cleaned, the tables were clean and the food was tasty and hot. In my opinion, more guests are coming now. So keep it up. Conclusion: Service, food and cleanliness have now improved significantly. We come more often now.

Unfortunately the burger was cold. Otherwise it's okay.

I don't know what was in the food but after eating I felt very sick and had to throw up several times - no recommendation from me

Tastes good and the whole team was nice and worked efficiently

We stood in front of locked doors at 11:05 a.m. and had to knock first. Even though we were the first guests, the tables were not wiped down and still had leftover food from the previous evening. The floor has strong sticking everywhere. The place cards weren't in place either. The food was ok.

I ate chicken hamburgers... Never again. Very bad, very cold, the cheese wasn't melted. The flavor combination itself is very bad and cold. The meat is heavily browned on the outside and cold on the inside. I'm speechless. For 11.75€ ???? Hahahaha no thanks. Never again !!!

Easy ordering via a screen station where you can pay straight away. That's why you get your food very quickly. The tables need to be cleaned more often.

Unfortunately very disappointing. There is no music, the tables are dirty, the floor is sticky, there are no napkins in the dispenser. Although there was nothing going on, only two tables in the restaurant were occupied.

The tables could be a little cleaner, but otherwise TIPTOP...

I was shopping and the employee forgot ketchup. and I've already paid 50 € cents

Very unclean, tables and floor sticky, drinks machine leaks. Was dirty from the start.

So if you want a short trip to Turkey, this is absolutely the right place for you. People and music fit.

Overall, the visit to Kentucky Fried Chicken in Coburg was a positive experience. The employee at the drive-in was extremely friendly and attentive, which made the service very pleasant. Unfortunately, however, there was a problem with our order where some items were missing. This wasn't noticed until we were already home. Although one could argue that it is our responsibility to check the order before leaving, the busyness of the restaurant was a contributing factor to this incident. Nevertheless, the staff was very accommodating and solved the problem easily. Although the food was cold due to the delay, a satisfactory solution was found. Overall, Kentucky Fried Chicken in Coburg earns four out of five stars due to friendly service and efficient problem resolution, although there is room for improvement in order accuracy.

The food tasted very good, but unfortunately the sauces were mixed up and one was forgotten. Ordering was only possible at two terminals.

Great nice service great food 😍was once with bed and friendly I didn't feel comfortable anymore

The restaurant was very clean and friendly staff.

The food was delicious but the employees stood around and didn't do anything. I waited forever for my food just like everyone else who was there

Never again in this branch. We visited this branch for the 5th time today and ordered food to take away. Ordered products are missing for the 5th time. Until now only small things were missing, today a complete item worth 10 euros. You get the feeling that this is the intention of the branch and you assume that the customers who are just passing through won't come back anyway because the route is too far for them. KFC cannot claim that every customer has to count their order. This is not necessary with other competitors on the market, it works.

Unfortunately, last Sunday at 11:30 a.m. we found ourselves standing in front of a closed door! Light was on!!! According to the internet and opening times on the door, open on Sundays from 11:00!!! Several people were already waiting! It can always be something, but you can hang a note on the door! After waiting 15 minutes, we moved on! Sorry a no go!

I was pretty dissatisfied with this Kentucky Fried Chicken. Somehow the food doesn't taste typical like in other restaurants in the chain. It was edible, but just not good. It feels like you never find employees. It's rare to find anyone behind the checkout counter. All in all, rather disappointing.

Dirt scum dirty and greasy! Every brothel in Eastern Europe is cleaner!!!!!

Beautiful newly built KFC. Payment terminals are provided. The restaurant is clean and tidy.

Our visit was actually a disaster. We were there with the children and were "received" with a crowded store and only one functional ordering terminal. In addition, the music was so loud that you could barely hear what you were saying. After ordering, we asked the staff to turn it down. At least it was addressed quickly. The order was ready quite quickly, but all the individual orders were thrown into one pot so that they couldn't be divided among the children. Sauces were forgotten and the wrong drink was on the tray. The dishes, especially the chili fries, were not as pictured. They simply gave us fries with a sauce in a separate container. We were a bit disappointed with it all and will consider going to a KFC again.

Typical fast food meal. Better a bockwurst from the gas station

The toilets were in an absolutely disgusting hygienic condition. I've never experienced anything like that.

Here you are forced to only order on the display and the staff point out this fact in a very unfriendly manner.

I do not know where to start! There was rubbish everywhere in the parking lot. Indescribably dirty inside. Tables, floor, drinks station, everything totally dirty and sticky. The quality of the food is okay. Card payment at the terminal didn't work. This has nothing to do with a pleasant stay, sorry. This is a case for the health department, unfortunately. Once and never again!

I ordered the Kentucky BUCKET. I received everything individually packaged. Coleslaw that was supposed to stay cold wasn't specially packed but simply placed on top of the mashed potatoes...it's not clear enough that it heats up... Chicken was okay... but even with 2 parts, I wish I had 2 different parts... just breast that was just far dry... Experience in the restaurant wasn't a bomb either. Cleanliness, sorry but 0 stars. Looked like a pig. Keep it up, then the next check up will definitely be 100% tiptop again... Good luck to all other guests LG

Received the wrong food, not the one selected, asked twice to correct it. And yet wrong. Get a single piece of chicken on cardboard for 13 euros? The food isn't even warm. Too expensive, hygiene is 0. Never again

The cleanliness leaves a lot to be desired. During a stay of around 45 minutes, no one even wiped the tables or cleared away any trash that had been left standing. That's how it looks there too. The prices are beyond good and bad for what's on offer, without coupons you pay way too much money and you're not even full. The food is rather lukewarm, it has probably been on display for a while. The burger is a joke, just a small strip of breast fillet on it... It's okay for once every few months, but nothing more. (and then it's better to pick it up and eat where it's cleaner)

Food was cold, staff not friendly

Quality and taste consistent - nothing special, except for the thighs, which were really tasty

Im Grunde toller Laden, essen super, Personal immer freundlich, jetzt müssten die Tische nur öfter abgeputzt und die Heizung höher gedreht werden, dann gäbe es fünf Sterne, aber so leider nur vier.

Bereicherung für die Bertelsdorfer Höhe.

Leckeres frisches Essen. Sehr saubere Filiale. Freundliches Personal.

Einen Stern gibt's, weil die Bestellung (trotz Wiederwillen) zubereitet wurde. Es werden falsche Öffnungszeiten angegeben, online Bestellungen werden somit nicht ausgeführt. Personal unhöflich und von oben herab, wenn man sie darauf aufmerksam macht, aktuelle Öffnungszeiten doch online zu veröffentlichen. Laut Aussage der Mitarbeiter ist dies nicht möglich. Willkommen im 21. Jahrhundert.

Worst service ever, 20 minutes late for the order

Mittlerweile haben sich die Abläufe eingespielt und es geht entsprechend schnell.

Die zahlreichen schlechten Bewertungen kann ich bisher nicht nachvollziehen oder bestätigen. Nettes Personal, schnelle Abarbeitung der Bestellung im Drive-In, das Essen war schön warm und alles knusprig. So solls sein.

schlecht extra hier her gefahren nur un zu sehen das es vor den öffnungszeiten geschlossen obwohl obline geöffnet steht ohne weiteres

Der schlechteste KFC überhaupt... lange Wartezeiten, falsche dinge in der Bestellung und egal zu welcher Zeit immer ist eine sache die man bestellt hat nicht verfügbar. Einfach nur schlecht!!

War mein 1. Mal. Obwohl wenig Kunden vor Ort, war es sehr laut. Hähnchenteile geschmacklich soweit ok, leider nicht knusprig. Personal war sehr freundlich. Ist eben ähnlich wie MC Donald oder Burger King. Viele mögen es. Ich nicht.

Das Essen ist kalt, die Räume dreckig und es wird immer etwas vergessen bei der Bestellung! Es ist Sau teuer und dafür könnte man erwarten das ordentlich gepackt wird! Jeder macht mal Fehler, kein Problem aber so oft das ist nicht normal!

Ich habe 3 Tenders und große Pommes bestellt. Als ich es abgeholt habe, musste ich direkt nachfragen, ob sie die Pommes verwechselt haben, da es nur eine kleine tüte gefullzit Pommes war. Ein paar Pommes sind auf dem Tablet gewesen, aber mehr nicht. Sie hätten keine großen Tüten mehr gehabt! Das war ein Witz! Ich habe aller höchstens 1.2 tüten bekommen, keine große! Betrug. Keine Pommes kaufen. Es gab nicht mal eine Entschädigung

Die Dame war nett, das Essen jedoch so gut wie Kalt und Geschmaklos weil es auf einem Regal lag, der es angeblich warm halten sollte, war aber nicht so. Pomes waren egelhaft. Nach Coburg in den KFC gehe ich nicht nochmal. Da bin ich schon bei anderen KFC in Sinsheim gewesen, das Essen war frisch gemacht u knusprig.

Also 3€ für diese Massen an Chicken find ich ja etwas zu günstig… Also was man da für sein geld bekommt ist wirklich unter aller sau. Mein burgermenü mit den 2-3 pommes, unfassbar wenig und habe 15€ bezahlt für den dreck. Nie wieder KFC. Selbstdie Konkurrenz ist Dreck aber ich wusste nicht das es schlimmer geht. Für das Geld Leute, könnt ihr ordentlich essen gehen. Außerdem wirkt diese Neue Restaurant sehr runtergekommen, überall dreck am Boden

Sehr ekelhaftes Essen und sehr teuer

Eiskalte gummiartige Nuggets, lieblos zusammen geklatschte Burger mit durchgeweichtem Bun und Mitarbeiter die einen leider schlecht verstehen.

Das Essen war an sich nix.... Nicht mein Geschmack... Pommes und der Rest kalt alle guten Dinge sind 3 :)

Komischer Weise nicht der beste KFC schade

Nie wieder! Nach Chicken Wings und Coleslaw Salat furchtbarer Durchfall. Ein Fall fürs Gesundheitsamt. Oder eine Anzeige wegen Körperverletzung. Was für ein dreckiger Laden!

Die Getränkespender müssten Mal gewartet oder gereinigt werden. Die Getränke schmecken abgestanden und manche Wässrig.

Sehr enttäuschend, man muß anstehen weil nur zwei Bestellautomaten funktionieren. Die Getränke-Spender müssen mal überprüft werden. Mirinda schmeckt nach Spülie der ICE Tee Peach schmeckt nach Aschenbecher.