Kentucky Fried Chicken in Bensheim

Things have gotten better. The whole thing depends on the staff and how cleanly they work.

Nope.. dirty shop, employees work in the kitchen without gloves.. it's better to just keep driving

Unfortunately I am very disappointed. I got mashed potatoes and corn as a side dish. Unfortunately, mashed potatoes tasted very bitter and the corn was tasteless.

Chicken was absolutely limp, the breading wasn't crispy, and the employee was unmotivated and unfriendly. Ordering at the counter was not possible because it was too tiring. No wipes available to clean hands. Toilet costs 70 ct

Tables dirty, unbearably warm in the restaurant and only one service person at the food counter who seems totally overwhelmed by the rush and the orders. This has nothing to do with fast food. Parking spaces are also rare. Next time we'll go to the McD across the street again.

Unfortunately I can't say anything about the food; I have little understanding when a rest stop on the motorway is closed at 10.30 in the morning.

Very dissatisfied. mostly no fresh food. Best Viernheim Rhine Neckar center Quite good service and freshness

It doesn't matter whether you come in summer or winter, it is always unbearably hot. The service is terrible, you ask for anything and there is always a problem... no desire to help or solve anything. Always like that for years

Very dirty, disgusting. Chicken is ok, but they were by far the most disgusting fries I've ever been served. The food was almost cold.

Waited 30 minutes for the food after ordering online + employees took away their cell phones

You either love it or you don't like it. I like it.

Hey KFC, I'm starting to wonder if you're just kidding me. Two hours for some fried chicken? You'd think I'd ordered a 5-course meal prepared by Michelin chefs, but no - it's just KFC! If this is any kind of game, congratulations, you win: I'm hungry I expect my food or a refund - preferably before I have to file a missing person report for your driver.

Disappointing. Chicken pieces are becoming smaller and smaller and consist only of bones and skin. Prices are insanely expensive. That was the last time I went to KFC

So I think it's the only one here within a 30km radius where the service and food is top, it's the only one that tastes like it did in the 90s where the KFC was at the US barracks in Darmstadt, Those who know it know what it used to taste like. Can only recommend this one. Just try it out.

The food was super good and quick and was very warm

Very long waiting times (up to 30 minutes), despite the empty restaurant

Good and quick service, but the chicken piece was not really hot and crispy . Zinger burger was good.

Trays with leftover food from previous guests. Fries cold. Leftover food on the floor. Tables dirty. Hane asked for fresh fries. He said I should take the chicken back with me. Yes, then they will be cold until the new fries arrive. The waitress says that's a good thing and asks if I know how much sales they made today in broken German. demanded money back. Bah.

Chicken is kept warm here for ages every time, in the last 10 times I've been there it wasn't good ten times, now it's over. Kept warm for a long time. Dried out. Thanks to the proximity to the motorway, the prices are extremely high. The chicken legs for over €3 are so small that you can turn them down twice and then it's all gone, other KFCs are by far much worse, and that's been the case for months or slowly for years, today there were customers again who brought the food back and took their money have demanded back. I've experienced that there several times. The service and friendliness is also extremely poor.

This KFC is very welcoming and offers a pleasant atmosphere. The food tasted good and the employees were very nice.

Fresh and yummy. Will definitely buy again!

I don't have high expectations for a small fast food corner at a truck stop. But: the food should be warm and the price-performance ratio should be right. 9€ for 2 portions of fries with ketchup!!!! The "large" portion is a joke. You get double the price for the big M. Both portions were cold, which unfortunately we only noticed when we continued driving on the motorway. The only positive aspect was the quick service, which can be explained by the fries that had probably been lying around for hours. Definitely not a recommendation!

Super tasty, super lovely staff!!!

Unfortunately it's not clean and the air conditioning doesn't work either. You have to pay money for the toilet. There are better KFC's there.

Simply always delicious and the fries were also very good and I got the order very quickly and ordered online

We must have had a bad day... all the tables were dirty and some of the food we ordered was already gone and was then replaced with other parts without asking. There's plenty of room for improvement. The service was friendly, but completely overwhelmed by the situation. In terms of quality, the food was as expected from KFC, hot, fresh and crispy.

Simply impossible no knowledge of German very unfriendly never come back 😡😡😡😡😡😡😡😡😡😡😡😡😡😡

"Tuesday is Chicken Wings Day!"

At least do what you do with fun, no wonder there's nothing going on there. One of the bad KFC's too bad

Very nice and helpful service, young taller man, best KFC experience so far. Juicy chicken, even if it is very salty. Highly recommended

Full and warm. But here you can quickly get something to eat of reasonable quality after a long drive. Chicken is juicy and salad is fresh.

At this KFC I ate the best chicken, fresh, tasty, hot - simply great! The ambience is so-so and there are no parking spaces - it's just a shared location at a gas station. But the chicken just blew me away.

Without air conditioning it is unbearably hot there in summer. The food is delicious, but you have to check your order. Mistakes often happen, although things have gotten a little better recently. The staff is mostly very disinterested. And I don't understand why you have so much more choice online but can't order it physically in the store. Then you have to place the order via Lieferando...

No air conditioning in the premises. Epic fail. Germany as a country is in decline and so is KFC. Do you think people are animals?

Long waiting time. Fries were terrible. Dry chicken. It seemed like the chicken pieces had been in the warming container forever. Shame about the food. I'm not coming back

If the chicken parts were at McDonald's they would be in much better hands... shame about the meat

Kentucky screams... is always good! ;-)

8 p.m.: The order terminals have restarted. After that, big delays. Not all ingredients fit for the burger. It took a long time for the food to be ready.

If it worked then I would give the restaurant 0 stars. Worst place I've ever eaten at. 10 people but no one can get anything done. After 40 minutes still no food even though there were only 2 orders. Please do not visit under any circumstances

Addition to my review from 3 years ago: At 2 p.m. on a Saturday the Hotwings are out?! Then chicken parts were replaced but unfortunately a complete bucket was forgotten. Nobody can be reached by phone. It just doesn't get any better... Old review from 2021: Ordered something for delivery twice, forgot something 4 times... Unfortunately, I didn't realize that today is the SuperBowl and that a fast-food restaurant might reach its limits. Two double buckets were ordered and the fries bucket was forgotten. At least the delivery arrived after 5 (!) minutes. The very friendly employee took my complaint over the phone, the obviously annoyed boss complained in the background for 20 minutes. After 45 minutes I asked where the fries were. Now they should be delivered in 30 minutes. The time was kept and 2 drinks were provided as an apology. Instead of 2 buckets of fries there were 2 small portions of fries. This was immediately shown to the really nice driver. She pointed out that there was SuperBowl today and there was a lot going on and wanted to pass on the complaint straight away. That was almost 2 hours ago and I'm going to bed now. There probably won't be another order any time soon...

Very nice staff, orders were processed quickly and the food was fresh and tasty.

Was there recently, food was delicious and everything was fine

Food was very tasty and staff was very friendly. Order was processed quickly.

Extremely long waiting times and something is always missing… annoying.

I can recommend it tastes good, is always fresh and simply delicious. I'll always come back

Very friendly staff and always helpful and can recommend everyone and it tastes great

Standard KFC, gas station romance included. long waiting time

Ordered food to take away online, waited 30 minutes and only when I asked was my order prepared, cold fries, bacon on the burger, not crispy, dirty tables, I don't know where to stop, just bad

Whom. If I could, I would clean up the shop like hell.. that's called fast food. 30 minutes of waiting and then packed incorrectly

- Items were missing when ordering, always check - Eating took a long time even though there was nothing going on in the country - Employees are not friendly and don't speak German properly, they hide in the next room - Put the wrong things in the bag even though you ordered something else

Super friendly service and good products, I'll be back, thank you

Employee served me well I'll come back

The food was delicious and the staff was also very friendly

There's just nothing wrong in this store. The lack of employee motivation, as mentioned in other reviews, is just one problem. Another is the lack of any structure and leadership in this branch. There doesn't seem to be any clear instructions such as "please clean the tables" or "take care of the drive". The entire store appears chaotic and correspondingly untidy. The performance of the employees leaves a lot to be desired, despite the high price of the products. The waiting time in the drive alone can be up to 15 minutes, even if there is no car in front of you. The communication of the employees with headsets behind the counter leaves a lot to be desired, as they cannot even signal with a sentence "just a moment of patience, please" that they have someone on their screen. It's frustrating to sit in the car and not know what's going on. It would probably be better to move on without ordering, as the cleanliness of the store is as poor as the substandard performance of the staff, who seem to do much more of the job of decorating the rooms so that the store doesn't seem quite so empty. I really have to say, no KFC store, no matter where, is nearly as disappointing as this one in Bensheim. I really recommend everyone to avoid this branch in Bensheim! Drive to Mannheim or Darmstadt. It's a few kilometers more, I know! But you're doing yourself a favor.

Personally, he hardly speaks any German, doesn't feel like working and argues with other guests about missing food when ordering. It's incomprehensible to me that someone like that is allowed to serve customers, ordered 2 menus, waited 15 minutes, the shop is empty. Next time I'll move on to the next one before I set foot in this dirty place.

As a fast food restaurant I think it's the best and the prices are also very good

Once and never again. Our order (burger) was given out to others who ordered after us. It was only when I asked that there was movement. We've been sitting here for 45 minutes waiting for food. Impossible !! Food is ok though.

Very tasty and recommended Very quick and helpful Very nice and polite I like to go there again and again

If you want to take Chaya out expensively, don't go to the Ritz or Gordon Ramsay anymore. The cool people go to KFC Bensheim! Romantically located, with a view of the truck rest area with the Aral gas station, this gourmet temple offers the optimal ambience. Culinary treats include chicken, rounded off with corn on the cob from Colonel Harland Sander's front garden, butter from the holy cow, bags of mashed potatoes that are probably mixed with holy water from the Vatican and a brown sauce that can probably cure cancer, you pay a fantastic 36 euros for this menu. If you want a corn cob with butter you pay just under 5! euros in addition. Show your wealth and come here to eat.

After all the reviews I can definitely confirm that the only good thing about the place is the food! There is a lot of dirt in front of the restaurant such as cigarette and food residue, which is super disgusting with children and dogs. The toilet costs extra despite consumption, which is very questionable. In the restaurant itself, the motivation of the staff is in the basement or lower. It takes 12 minutes for 6 finished chicken fillets to be packed into a package and thrown into a bag with the fries almost empty restaurant incomprehensible! The bag is then placed open on the counter to be finished, almost without a word. Personal conversations, no matter your mood, and standing around seem more important. When a family in front of us complained about the waiting time, an empty "I'm working" was returned, whereupon they left the restaurant indignantly without eating.

The staff were unpolite. I had to wait for the order for 20 minutes even though it wasn't crowded. The lady on the till had no knowledge and could not prepare the orders.

Worst service I have ever seen at KFC

Unmotivated staff (the man with headphones was the crowning glory) left part of my order on the counter for a good 7 to 8 minutes. Unmotivatedly threw the individual components onto the tray. The temperature of the menu ranged from room temperature to lukewarm to hot, a third of each. The floor in the room was sticky and return stands were overflowing. No one was willing to remedy the deficiencies, even though operations were only moderate. I definitely won't be going there again!!

If a rating could be given minus five stars, it would be a relative wait of 45 minutes for a 20-euro pizza ordered on the spot. I'm interested in how long customers who order via delivery wait. I would step into your stinking cellar, crooks and thieves

Dry chicken and ribs, worst kfs I've been to

Pizza was ready, but instead of serving it to us, the waitress just made a phone call. Meanwhile, the next pizza came out of the oven over the conveyor belt and carried our pizza from the conveyor belt to the floor. The customer's pizza after us was burnt. Both pizzas had to be remade. The service speaks poor German and can't even properly explain to other customers what the different types of pizza mean. Our pizza was totally oily and dripping with oil 🤢. Disgusting. Had to dab the pizza first. Restaurant was dirty. There was trash from previous customers everywhere on the floor, benches and tables. Not recommendable. That was the first and last time we ate there. Never again. P.S. As an apology we were given a 5 euro cup so we could drink as much as we wanted. .

Sehr nett und extrem hilfsbereite Bedienung.

Bestellung kommt schnell , Personal sehr net. Gerne wieder

Dieser Laden ist eine einzige Katastrophe das Personal ist absolut ungeschult im Umgang mit Gästen ich kam mir vor wie ein Schuljunge den man auf die Bank verweist. Kein Hallo keine freundliche Geste nur ein Fingerzeig da bestellen. Da ich aber schon wusste was ich haben wollte und sonst kein anderer Gast im Laden war habe ich ihn doch gebeten mir einfach die Nummer 11 zu geben diesmal wurde er noch lauter und wieder. "da bestellen" Also das ist so peinlich schade hatte mich so gefreut. Zum Glück hatte ich noch die knifte von Mutti die übrigens tausendmal besser schmeckte als dieser fraß aus diesem Laden

Als KFC Kunde extra für WC zu bezahlen ist schon heftig. Nie wieder!!!

Wir waren heute dort. Es hat eine Weile gedauert bis das Essen fertig war, und es war kalt. Muss ganz ehrlich sagen sagen, MC Donalds ist besser.

Die Hot Wings waren ganz lecker. Getränke nachholen bockt auch sehr. Hmmm lecker Pepsi in mein Mund Boah digga aber der typ hinter theke hatte ja null ahnung und arbeitet in zeitlupe Ich hatte ein 0,5 getränk und er gibt mir zwei 0,25 und sagt ich kann sie ja beide nutzen obwohl auch 0,5er da waren like hä bist du dumm?

Zur Mittagszeit genau zwei Angestellte ( einer in der Küche und einer am Tresen) Wartezeit von über 15 Minuten 😳. Da wird fastfood zum Slowfood.

Typische Rasthofanlage ohne Charme. Das man für die Toilette bezahlen muss als Gast von KFC finde ich allerdings unterirdisch

25.11.23 Sehr umständlich. Barzahlung angeblich durch den CEO von KFC nicht erlaubt, obwohl es eine Kasse gibt, dadurch eine persönliche Bestellung nicht möglich. Menü Auswahl und Zahlung nach Angaben eines Mitarbeiters nur am Display möglich. Produkte so weit befriedigend Preise sehr hoch.

Unfreundliches Personal,essen kalt und geschmacklich auch nicht gut. Essen wird lieblos auf die Theke geworfen. Man sieht den Mitarbeitern die Lust am arbeiten richtig an!

Fahre immer nur durch den drive in, wenn ich am Freitag von der Autobahn ins Wochenende starte. Alle bisher am Schalter arbeiteten Menschen waren immer echt nett, und meine Crispys waren immer frisch. Kann echt nichts sagen. 3 Sterne für das Ambiente, weil selbsterklärend und deshalb nur drive in. Freu mich schon auf nächsten Freitag :D

Sehr schlechte Service!! Trotz mehrfache Aufforderung die Tische sauber zu machen wurde es nicht gemacht. Die Tische waren total fettig und dreckig. Einmal und nie wieder

Ogólnie bardzo przyjazna atmosfera.

Immer sehr lange Wartezeit, auch wenn keine andere Kunden da sind.

Leider nicht alles bekommen was wir bestellt hatten. Laut Mitarbeiterin würde unsere Bestellung länger als 15-20 Minuten dauern, da die Hähnchenteile nicht fertig sind. Stattdessen Ersatz bekommen. Tische im Restaurant nicht sauber. Rollwagen mit Müll-Tabletts überfüllt. Während des Essens kam eine Mitarbeiterin mit Müllsack und entleerte die Tabletts mit Müll aus dem Rollwagen mitten im Restaurant in diesen. Alles einfach rein. Mitten im Restaurant. Guten Appetit.

Nicht sauber. Betreiber ist offensichtlich überfordert.

Wie immer ähnlich bei KFC ALLES BESTEN I liebe diese Hähnchenkeulen und Flügel

Personal war freundlich Essen war okay sauber war es auch aber ganz schlimm finde ich dass man für ein Toilettengang 70 Cent bezahlen muss der Automat nicht mal wechseln kann und es wäre sicher möglich die 70 Cent vergütet zu bekommen

La comida bien como siempre pero dentro del local hace muchísimo calor, han de solucionarlo.

Ceny nie są za ciekawe za marnego burgera z frytkami i 4 skrzydełkami zapłaciłem 16€ trochę dużo na to że nie jest to najwyższej jakości i jeżeli porównamy sobie to do chociażby kfc w Polsce albo nawet i we Frankfurcie to jest niebo a ziemia ostatni raz tam byłem 🤚🏽

Das Essen war nicht warm. Der Mann am Service war sehr freundlich. Die Toilette war schmutzig und die Tische waren nicht abgewischt.

Essen ist Geschmackssache uns schmeckt es nicht Der Automat zur Bestellung ist sehr umständlich Wir brauchen das nicht

Das Hähnchen ist natürlich wie immer bei Kentucky Fried Chicken super lecker. Das Personal ist sehr bemüht. Auf Grund der Stoßzeit waren nicht alle Tische abgewischt, aber man hat bemerkt das es einfach nicht möglich war. Die Einrichtung ist etwas ins Alter gekommen, was aber dem Zweck nicht schadet. Wir haben auch direkt vor dem Restaurant zufällig noch einen Parkplatz bekommen. Der Außenbereich ist nicht ganz so toll weil direkt die Parkplätze bzw. die Ausfahrt der Tankstelle dran grenzt.

Keine Klimaanlage 😡 Gastraum total Überhitzt 😓

Store conditions: der Getränke Stand wirkte ungereinigt, die Tabletts stapeln sich im Rückgabewagen. Das macht leider keinen guten Eindruck. Ärgerlich ist auch, dass auch für Restaurant Besucher der Gang zur Toilette kostenpflichtig ist…

Leider waren die Chicken Wings etwas zu trocken. Haben wohl zu lange gelegen. Falsche Tageszeit erwischt.

I guess you can say the food was OK. But not what I am used to from KFC!! Spicy chicken wings were super hard, dry, and burnt! The service was nice, yet he tried to get me to pay more than I what I was ordering. Long story short. At the self checkout there was a problem one of the guys working there helped. Yet tried to make me believe that what I wanted only came in a meal. No right. Other then that. It was alright.

Sobald es draußen wärmer ist, ist es im Restaurant unglaublich heiss. Klimaanlage kennt man dort anscheinend nicht. Fußboden total dreckig. Will man man sich vor dem Essen die Hände waschen, muss man dafür bezahlen! Unglaublich in der heutigen Zeit. Desinfektionsmittel im Restaurant natürlich beide leer. Fazit: Lieber gegenüber zu MCD oder ein paar Meter weiter zu BK!

Wir fahren sehr gerne zu dieser Filiale von KFC, da sie eine ideale Lage und Nähe zur Autobahn hat Sehr gut auch, um an der angrenzenden Tankstelle aufzutanken.

Das war nix. Nicht lecker. Personal total unmotiviert. Teuer.

Keine kostenlosen Toiletten verfügbar, dafür ist das Essen wie immer gut und frisch. Die vegetarischen Varianten sind ebenfalls sehr lecker.