Burger King Bensheim - M.F.Shaffi Group GmbH + Co.KG Bensheim in Bensheim

The fries were absolutely fresh and crispy, the burgers were hot and properly topped. Ordering at the machine went smoothly and after just a few minutes we were able to pick up our food at the counter. Tables and chairs were clean. The staff was friendly.

Very busy Burgerking near the A5. Due to the heavy crowds, the service staff is sometimes a bit overwhelmed. There are not enough seats for the amount of people at peak times, especially on weekends. Still full stars because it is still one of the few BK in Germany that has a drinks station with many different flavors and as much as you want.

Right next to a Tesla supercharger

When eating, 1 point deducted because the meat patties are only fried on one side compared to before.

The toilets were an imposition.

Juice shop, no card payment in 2024. So you lose your customers to McDonald's, where you can at least pay by card.

Pleasant facility, clean and well maintained. Sometimes orders take a while, but the staff is mostly friendly. It's just fast food, but I've been in much worse branches, especially when it comes to cleanliness.

I have to say that I've been there several times now and I don't complain about the food etc. but a small tip for improvement would perhaps be a little thicker toilet paper. I just looked at this toilet paper and was afraid that it would fall apart just by looking at it. It felt like - 7 ply toilet paper.

Once again had a great experience with you. I wanted to redeem the coupon, it was valid, I checked specifically and was told it wasn't possible. I wanted ice tea... they don't have it. Wanted a fruit tiger menu for children... They don't have it. And the highlight came at Drive In. When some guy climbed halfway over my engine to hand Chinese food to an employee through the window. No wonder she's busy everywhere.

4 people at BK in Bensheim. Everyone was a bit old school and wanted to order at the counter. But unfortunately that is no longer possible and we should go to the terminals. Luckily there is the Golden M around the corner. Unfortunately, since we didn't have any food, I can't give a review. Service? mh. Ambience good and clean.

Perfect for a charging break with the Tesla.

The building is already run down

Burger King - the practical thing about this Burger King 🍔 is that there are Tesla Suoerchargers next to it. Otherwise, the burgers 🍔 and fries 🍟 taste good as usual for fast food. We don't need to talk about the nutrients and benefits of fast food. The Burger King has a few ordering terminals, several seats inside, the tables could be cleaner - I sometimes have the feeling that the tables are wiped down a maximum of once a day. The toilet is also on the dingy side, otherwise everything is ok.

Hello, good afternoon, I went shopping at your Burgerking yesterday. Unfortunately, one of your colleagues didn't know how to behave towards customers. Resa was really disrespectful

... if you feel like eating a chicken burger while charging your Tesla and then, frustrated by the price/performance, pay €6 for a measly chicken burger, you will inevitably get a rating of 3/5...

Nothing could be worse... you don't get what you pay for... when I mentioned it, they just smiled stupidly and said that it was the right thing... when they pointed it out and said that they should take a closer look at it told to take this and go…. That was probably a joke… eat here… no thanks never again

Manager of today has horrible service attitude.

Typical Burger King. For a quick snack if you like it.

A very clean Burger King. We were there at 10:30 a.m. - so you can't say whether that's always the case - but it was great for us. Cleanliness top Food - Burger King Service - fast (but there were still few guests) Ambience - Burger King (I would give 5 stars to a corresponding menu in a corresponding (expensive) restaurant. I consider the 4 stars for a BK to be 1+)

I just went to Burger King in Bensheim. What upsets me here is that you can only order through this machine and when you need help, you're just laughed at, they turn around and leave you standing there. Why don't you say, wait a minute, I'll help you right away, is that so difficult? But no, you'll just be laughed at, turned around and left standing. Was here the last time.

BK app installed, scanning the code of a menu didn't work, entering the code manually didn't work either. An employee's assertion that we had to register (which is nonsense) didn't lead to anything, so we left without food because we couldn't pay at the checkout and they argued with us instead of simply taking an order. BK is simply no good in Germany, poor service like here, plus always the disgusting reports... well, then not.

Good for fast food good service

Very nice employees, they were allowed to remain seated even though the opening hours were exceeded.

A free refill on your drink is great

Exquisite food after a short cooking time, refillable drinks and a very clean, homely atmosphere made for an unforgettable visit to this branch.

The men's toilet smells so bad of urine, something like that didn't even exist 40 years ago.

Good acoustics, warm lighting, ‘feeling at home, yet so far from it’, as if I’m a little boy again, eating in my mother’s kitchen, a tear, a smile, sharing some fries with my neighbour… Would recommend, won’t come back

One of the modernized branches with order terminals.

I'm not a fan, the sockets could be more accessible. Otherwise clean and quick, the colleagues enjoyed it

Spacious location, good for an e-charging break

The drive-in appears not to have been maintained for years. You can't get through with a high car without hitting branches. Building itself looks dilapidated. Toilets smell of urine.

You can load perfectly here. Plenty of superchargers available. Very clean toilets and good Burger King quality.

It really doesn't taste good. I haven't eaten such dirt in a long time and it almost made me puke.

The people at the counter were very overwhelmed and unfriendly. Eat as usual.

I always go through the drive-thru because they couldn't tell me how to order individual burgers instead of a menu on the device in the branch. Personal orders were not possible...Please be careful in the drive-thru. Several times something was wrong or overcharged or you got something different than what you ordered. Even if you are often asked to drive into the waiting area (even if there are no other cars behind you), it is always best to take the time to go through the order. And definitely insist on an invoice!

Impossible in summer. Glass box without air conditioning, eating under sauna conditions. The competition 300m away is already three steps further. It's a shame that BK doesn't invest any more in its stores. I used to enjoy going there, but will avoid it in the future. Staff: Brutally annoyed due to what felt like 50 degrees in the store.

Very rude. Do not respond to customer requests even though they pay extra.

Very bad and slowly getting dirty

Clean, pleasant and quiet. Tesla Supercharger right next door

Perfect place to charge Tesla and grab a bite to eat

Burger King is always "just not" compared to McDonald's. Outside, the terrace is apparently on the old playground, but the terrace has not been adapted after the playground equipment was removed (some rubber rules, some pavers, a piece of concrete and a rickety fence). Restaurant is a bit dingy, just not clean.

There are rats walking around on the terrace...

It's a perfectly normal Burger King. There is the Tesla Super Charger in the parking lot, next to the Burger King.

Great service, always friendly, unfortunately one star removed because the American flair is gone with the new design. otherwise everything is great.

Ordered individual burgers and shakes there. The appointment function was very clear and paying cashless went very well. The undercooked fries and the slightly burnt burgers were very disappointing. The shakes tasted as always and the coffee was okay too.

If you don't know your way around you'll just be left alone with no help from staff and unfortunately you'll have to go without eating

If the customer is forced to order from the ordering machine in order to save manpower, it shows poor service. WE ARE THEN 500 M. CONTINUE TO MC DONALDS THERE IT GOES.

It's convenient for Supercharging. Very dirty toilet. Mediocre food, as to be expected.

There was no sugar on the churros I ordered and I was given a thin straw for my milkshake which made it difficult to drink. Hate Burger King🤮

The worst burger I've ever eaten Sticky and mushy, was very disappointed with the preparation.

Unfriendly service. Fries were almost cold.

Unfriendly staff, long wait for food and then still cold

Drinks vending machines insufficiently filled, toilets in very unclean condition

Excellent. I particularly like the fact that there are more electric charging spaces here than Fred Feuerstein diesel parking spaces. Keep it up.

We should only order from the machine. There was no help from the staff. We didn't get along with the machine. We are both over 70 and wanted to give it a try. Given the friendliness of the staff, we left

Fast food, what else can you write? Staff friendly. Toilets clean.

The toilets leave a lot to be desired though

The service there is very good, but the quality suffers due to the speed. The burgers are basically pushed together with everything you need. This is not a quality product. A lump wrapped in foil.

Nice and clean Burger King with Tesla Supercharger.

Super friendly Citizen King. The restaurant is very clean and up to date. The drinks machine for refilling is great 👍. The staff very friendly. Food top

The staff is friendly, but that's about it. The ordering process alone is annoying. The food is carelessly slapped together. I'm definitely going to McDonald's again.

In comparison to other branches, it should be praised that you are actually treated kindly here, the fries are always hot and the burgers also look good. So TOP for a Burger King!

First you get something wrong but then you get something for free as a debt relief

I usually go to Burger King here. Conveniently located and enough parking spaces. With order terminals and two beverage machines. My order has always been complete. The staff is mostly friendly. All in all really okay.

Totally cheap with the app for your cell phone!

Fries old, Orion rings Old dry and hard like plastic, burgers squashed together. No recommendation. Never in that shed again.

In the “restaurant” you can no longer order at a cash register, only at the touch display self-ordering systems. The self-ordering system crashed after I searched for a Doppelwopper menu and the screen froze. Then I didn’t feel like making a service call anymore and left the “restaurant”. Do you have to cook something yourself later when there isn't even a human backup fund anymore - then just don't. The money goes somewhere else.

What else can you say... you don't expect any rocket scientists to be there anyway. But if in the afternoon at 4 p.m., with a total capacity of 2 customers (me in the drive-in and 1 customer in yours) the staff doesn't manage to hand out the full order (4 individual burgers, 1 fries)... are there any words for that?

Sorry, but anyone who tries to rip me off actually only deserves zero stars

Everything is fine. Toilets are clean

I don't know what happened to Burger King. A few years ago it was better than McDonald's in my opinion. Now that has been reversed. When you see the burgers in the photo when you order, you think... delicious! What you get then has nothing to do with the picture. From the crisp salad... not a trace. You can be happy with two slices of pickled cucumber slapped in. It's clear that you rarely get what was previously advertised in the advertising picture, but McDonald's has definitely gotten better at this ratio now.

fast food as known. not bad, but although not special

The food was ready quickly and freshly prepared. The employees were friendly and competent. Very good for a Burger King.

A normal Burger King. The reason I was here is because sometimes I crave a veggie burger when I'm out and about and I can get it here!

We were there pretty early, around 10:45 a.m. Although there were only 2 other guests there, we had to wait 20 minutes for our food. That's unacceptable for a burger restaurant, but the food wasn't really warm. We'll be back soon branch, give it a wide berth.

Eat or die would be a much more appropriate name for this establishment. Instead of lettuce there were 3-4 snippets on the Gouda-Lover, although Gouda-Coldler would have been better. Despite the extra ingredients, the burger was only lukewarm. Extremely unfriendly staff, we had ordered extra sauces, one was missing and the person shouted after us across the full shop, “stupid people are arguing about a sauce even though there are so many customers here” For a brief moment you could have heard a needle fall on the floor. Literally everyone was horrified. Sorry! But something like that just doesn't work! Absolute no-go!! Even for Burger King, this is a really bad level. If only I had listened to my daughter and driven 500m further to McDonald’s. Recommendation: If you are not stress-resistant, look for another job. A franchise is not defined by “you can treat your customers like dirt” but by compliance with the franchisor’s requirements. Dear Burger King administration, please take a psychological aptitude test for potential franchisees in the future!!

I've often been to Burger King branches and I've never experienced anything like this before. Some of the staff plus the manager or head of the team are so uncooperative and unfriendly, I wouldn't recommend you eat there. I went there hungry, and since they were so uncooperative and unfriendly, I left the store. I drove around the corner to McDonald's, which was also the right decision for you.

Nice Burger King, nice staff, food arrives WARM and looks neat, not just thrown together

Well...I actually like going to BK! Unfortunately, quality fluctuates repeatedly and is no longer worth the money to me. BigKing/Nuggets were OK...ALL fries & vegan, lukewarm and, mind you, fresh from the counter. I don't like to complain, hunger drove it in. Saturday evening, some employees...as if they were there Forced to work... friendly, but uninterested - with "some" guests, I would be too at some point! Conclusion: Hot or Schr... surprice surprice

The first time I review a fast food shop. I went in with a group of students (about 15 people). After ordering from the machine, my food was there within 2 minutes, warm and delicious. Top

The Burger King was better quality. If you want fast food, then... I don't like it here anymore!

were there while charging (Tesla), but unfortunately not really satisfied. A coffee break tastes better with “M”...

Modern restaurant, good service.

Unfriendly staff. Unhelpful and do not respond to the customers' wishes. If you want to order at the counter and pay in cash, the staff will not do this. If you ask whether a drink can be refilled in the machine, you get a 'no' as an answer and will simply left standing. An order was made incorrectly (it can happen), but they were told it had been ordered that way and only reluctantly corrected it after the receipt was presented. GsD is opposite the McDonalds and KFC

Food was okay, there are also enough machines to order from. Ambiance is also quite large and cozy. The tables could just be cleaned more often.

Food top Clean in the restaurant Constant efforts to clean the tables

Is conveniently located on the highway.

Better than in Weinheim 👍 The ambience, service and cleanliness were definitely better here. The burgers were also more appetizing. Unfortunately it became very expensive.

The employees' lounge should perhaps be provided with a mirror film. The fact that you can smoke there is somehow not very appetizing...

Super Location um Pause zu machen :)

I took a long chicken menu (2 long chicken, 1 drink of choice and 1 fries with a sauce) and I just got 1 extra drink and 1 extra fries - kiss on the nut 🙏❤️

Limited selection, clean, nice service at the counter. It's a shame that there's no place for the kids to play, it was our break in traffic jams as the branch is right on the motorway.

Unbelievably unbelievable for over 8 years I've always gotten the same burger, namely the cheeseburger with extra chilli cheese sauce... just at exactly 10:12 p.m. my order was rejected by a foreigner who said that wasn't possible... He was kindly informed that this was the case Pays extra and it's never been a problem... well we won't be able to eat anymore so unfriendly. Unbelievable

Drive into disaster every time. Every time I order a mayonnaise and have to pay 40 cents for it, which is sad at first, and then they pack ketchup instead of the mayonnaise I wanted. 😂 Dirt man

2019: Chaosladen, not recommended! I waited 20 minutes for the order and the food. 5 minutes after ordering I was asked if I had already ordered and what. The employees have no overview and make a very chaotic impression. If you want something quick to eat, you've come to the wrong place! 03/2024: Onion rings totally soggy and crunchy. Unfortunately nothing has improved in recent years.

After the renovation of the Burger King, it has now become more comfortable there.

We had been thrown out again and again at the Mc Drive inside the terminals because we only wanted individual products. We went to the checkout and asked what the problem could be. Answer at the checkout, no order possible, no inquiry as to whether help was needed. Drove to the drive, placed an order !We paid for the goods but didn't receive what we ordered! The employee finishes the order while he's already thinking about something else. When I ask about something missing from the order, I only get a stroppy answer! That means please remember it and move on next time!

Large selection of drinks for free refills.

It's going ok. The self-select machines are lousy

Classic Burger King. Everything is good so far, but nothing outstanding