Kentucky Fried Chicken in München

This KFC location is great. The seating is comfortable and it's not too crowded. The food is served quickly—we didn't have to wait long at all. Best of all, they provide a restroom, and it is exceptionally clean.

Facebook: ⸻ Rating: ⭐ Date: October 6, 2025, approximately 5:15 PM I was at your KFC restaurant today around 5:15 PM. Unfortunately, my visit was very disappointing. The entire area was dirty – the tables and chairs were sticky and dirty. Even though there were only a few customers, I had to wait about 20 minutes for my order. I ordered two small meals (two burgers, two Cokes, and some spicy chicken wings) for about €20. As I cleaned the table and started eating with my companion, we noticed that one burger was missing. I went to the cashier to clarify, but the employee asked me five times what was missing and finally said he couldn't give me the burger because the receipt had already been thrown away. Only after about 15 minutes of discussion did I receive the missing burger – with an unfriendly expression on my face, and the burger was squashed. That was a truly unpleasant experience. I'm a huge KFC fan, but I've never experienced such poor service and such a dirty restaurant.

Very bad experience and dirty environment with cold and very bad quality food. Also the chicken was a little undercooked.

Great food but the place was quite dirty and the order screen was not kept up to date

Dirty place, the sandwiches are cold, hard and dry!

Very bad 👎 😕 and durty...chicken not fresh

This KFC branch is like a bad fever dream! It's what you imagine the job center in Gelsenkirchen to be like: unpleasant clientele, strange guests, and employees who obviously neither understand nor speak German. The atmosphere is so unpleasant that you feel like you're in a nightmare – food or no food, you just want to get out of here immediately.

The price is overpriced and doesn't do justice to the food! There was far too little mayo on my burger, and we had to beg the employee to add more. He wanted to charge us 25 cents for it, which is outrageous! We won't accept this! It was also dry and the chicken was way too small. There was no proper burger sauce, just mayo (I hate mayo), and I would have liked a wider selection of sauces! My food was also cold!

Amazing fresh crispy fried wings, but the chicken strips were dry and cold

A fairly large KFC with a clean interior. Orders were processed and served quickly. It wasn't too crowded, and it was easy to find a seat.

That was my girlfriend's and my first and definitely last visit to KFC. Those weird Chrispyburgers were ice cold! When we tried to exchange them (that definitely wouldn't have happened at McDonald's), the lady reluctantly took them and put them in the microwave, just as they were. Disgusting! The bun was dry, and the rest tasted soggy. Those twelve fries and burgers for a pittance for two people, and that service. Never again! The employees all seemed annoyed, too. No more KFC!

Dry burger, burnt fries. Chicken wings were cold.

The fries were only half full. Way too overpriced

Taami Noori's team leader is rude and a bad person. If he becomes team leader like this, this place will lose many customers.

Chicken almost raw, pale, not crispy, positive, good service from the girls

Ok KFC - a lot of space, WC is in the cellar with good capacity and reasonably clean.

For a fast food restaurant it is rather on the expensive side.

The chicken wasn't cooked through. It was half raw. It smelled like spoiled fish and made me nauseous when I bit into it.

Good seating arrangements but although being not busy they gave us wrong orders. Also, they forgot to give the dips. The fries tasted like half cooked and were soggy.

Burger was very dry and cold, fries were very soggy and some of them was feeling like uncooked. In our meal there were dip saus and they forgot (or whatever) to give it.

Unfortunately, many branches look equally dirty. The food was okay. I don't like the bottom of the buns. I take the food with me because the store is clean. Unfortunately, this is due to customer behavior. Unfortunately, there are too few staff to clean more frequently due to the aforementioned circumstances.

I ordered from this branch via Lieferando on August 28, 2025, at 7:45 PM. The delivery arrived around 8:30 PM, but unfortunately, the order was incomplete: no corn on the cob, only one small fries instead of a large one, and 12 bites instead of 18. When I called the branch, I spoke to an employee named Nabil, who literally told me, "You're out of luck, there's nothing I can do." When I asked for the shift manager, the guy simply hung up. Later, I reached someone who claimed to be the shift manager, but was just as rude. When I asked for his name, he became aggressive: "What do you want with my name? Should I tell you all the names?" Such disrespectful treatment of customers is absolutely unacceptable. Never again! ---- Response from KFC Dear Mr. xxx, As franchisees of KFC restaurants in Munich, we do everything we can to ensure our guests have the most pleasant experience in our restaurants and to provide excellent service with our delivery partners. We are sorry that this apparently didn't work out in your case. We would therefore like to formally apologize for any inconvenience. We would like to thank you for your feedback, as it gives us the opportunity to identify and quickly correct any problems that may arise. I am very sorry that your delivery was incorrect, and I can only apologize. The mix-up could also have been caused by the driver. Unfortunately, this happens more often than you think. Our employee provided you with the correct information. The Lieferando employee unfortunately provided you with incorrect information. In this case, you must contact the delivery service directly – since you ordered and paid there. There's nothing we can do here, as your contractual partner is Lieferando, not us. -- Sincerely, Your KFC Guest Service --- Response to KFC's email regarding the incident on August 28, 2025 – disappointing and inadequate KFC has since responded to my complaint – with a standard apology and the claim that Lieferando was at fault. I find this response inadequate and dishonest. The fact is: The order was incomplete (no corn on the cob, small fries instead of large, 12 bites instead of 18), and the note on the delivered bag was correctly labeled with my name, address, and order. So where is the rest of my food? The excuse that the driver mixed something up is incomprehensible. The behavior of the employee "Nabil" was a disgrace ("You were out of luck") – and the shift manager was also rude and aggressive. KFC says they can't do anything because I ordered through Lieferando. This is legally untenable: The goods come from KFC, not Lieferando. Section 433 of the German Civil Code (BGB) is clear here. I felt neither taken seriously nor treated fairly. No offer of compensation, no honest attempt to clarify the situation—just blame. I will consider legal action and can only advise against ordering from here. --

Not good, the staff are not friendly, especially the cashier

A normal KFC with big interior sitting area

would give 0 stars if possible, worst cheeseburger of all time

The food was not fresh and did not taste good

What an incredibly dry, stale mess. Normally, KFC's food is always good, but the chicken bites were dry and tough, the chicken on the burger even drier, and the buns so dry and hard you could smash a window with them. They might just close the whole place down if this is what they're serving here.

It's crowded, loud, boisterous, and quite expensive. Much more expensive than, for example, Hungary.

The spicy food and the regular (kids') food arrived together in the same box. Two burgers didn't arrive at all, and instead of coleslaw, I got mashed potatoes. The order was completely wrong!

The wait times are pretty long for a fast-food restaurant. And there are always people asking for money, and no one to check on them.

When the ordering machine translate as "Bottled water"... Water in a cup. Fridge outside that you are not allowed to open... Nothing makes sense.

Ever heard of hygiene? Well, just forget it - can't even wash hands properly, since the soap dispenser in men's room is ripped out. Chicken is way too salty and frankly dry. Ruined my whole image of KFC, I used to like it.

Just what you'd expect from KFC. The fried chicken hits the spot.

I would like to provide brief feedback on my visit to your store. Unfortunately, I accidentally spilled my drink, and when I asked for help, I received no assistance. I would have appreciated a bit more accommodating support from Mr. Shahid Ahmed, in particular, as a small replacement or a friendly solution would significantly improve customer service in such situations. I hope you take this feedback as a constructive comment to improve service.

The burger buns were dry and hard, but otherwise clean and good.

Dirty bad smelling chicken saltier than salt fat

Unfriendly staff, giving customers missing items

The service is open until 3:00 a.m., but the atmosphere on the streets is very busy due to its very central location. It is close to the main train station. / Este local atiende hasta las 3:00am. La calle donde está este local es muy movido y ruidoso por lo que está cerca al Hauptbahnhof.

My experience at this KFC location was extremely disappointing. We had to wait an excessive amount of time to receive just a single item (not even a menu), which is simply unacceptable. The staff came across as unfriendly and burnt-out, with an attitude that felt careless towards customers. The restaurant was dirty, and there seemed to be no proper order in processing purchases — orders were clearly not served in the order they were placed. After a long wait, one of the staff members had to approach me to ask for my order number after noticing I had been waiting far too long. I am unsure what kind of management or supervision is in place at this branch, but it is evident that urgent changes are needed. Based on my experience, I cannot recommend this location under any circumstances.

Guess what the toilet is closed for repairs... again... that's pretty bad KFC.

The fries were hot, but that alone wasn't enough. The burger was cold, the chicken bites were ice cold, and the Pepsi was already bottled, ready for the next 20 customers. There has to be a better way in a city this big.

The fastest service ever received in fast food

I'd love to, but unfortunately, it's not my usual KFC habit. The toilet is dirty and has very little toilet paper. The restaurant looks good, but the cleanliness takes some getting used to. And the prices are very high.

Very disappointing, the chicken pieces weren't cooked properly, and the staff didn't wear gloves. Poor quality, unfortunately.

Dirty, smells bad, didn't get half of my order.

This is the worst KFC I've ever been to. The burgers are dry and awful. The hot wings were raw. There's dirt everywhere, and everything is greasy. I ordered a Pepsi, but the cup was sticky and wet, full of Pepsi. I asked them to change my drink, and the employees just threw it on the floor. The restrooms are impossible to find; they're hidden. It's stuffy, there are no towelettes, etc. I'll never come back!!!

Everything is crap. If you could give KFC less than one star, it would be in the negative range. All the cups were sticky and watered down, there was dirt in every corner; hygiene was simply nonexistent. It was just as clean as an "Indian street food" place. Given the friendliness of the staff, you wouldn't expect something like that. We asked them to clean up the leftover food from the table that wasn't ours, and the answer we got was that the table had already been cleaned and wouldn't be cleaned again. If you don't want to waste money, never go there. In general, KFC is really tasty and recommendable, but this is the biggest exception!!! NEVER AGAIN.

This restaurant stinks so much in the back that it takes your appetite away, some of the chicken is still red meat, I will definitely not eat there again

Like all KFCs, the location is large. We ordered it to go because it's not very quiet in the area at night.

RUN AWAY URGENTLY! The order terminals didn't work properly, and the order summary didn't even appear. Furthermore, the staff didn't try to help us when we explained our problem and our incomprehension regarding our meal. Two pieces of chicken (undercooked) were dueling, the order was incomplete, and the fries were numerous, but cold and undercooked. Furthermore, my friend's order was missing a drink (even though she had paid for it). If you want to eat cold food in small quantities while paying a lot, this is the place to go; otherwise, move on.

We came here specifically because the reviews were rather poor – we wanted to see for ourselves. And honestly, we were pleasantly surprised! The food was fresh and delicious; everything tasted good. The staff seemed a bit annoyed and unfriendly, but since you could easily order everything using the ordering machine, contact was minimal. Overall, a solid visit – definitely better than expected! Another minor negative point was the cleanliness. The tables aren't actively cleaned, but rather cleaned when you sit down. Ours was a complete mess from previous visitors. However, an employee immediately approached us and cleaned it without being asked.

Very fast service and delicious food.

Always crowded and homeless people come to the store and want money also it is expensive and small amount of money, but there is a deal every Thursday there for special chick.

My Coke is warmer than the castle 5 minutes after opening, so the shovels should be done.

I tried the new menu and it was very good.

I know we all love Kentucky, but the one at Bayerstrasse Station is terrible. The staff needs retraining. The food isn't what it used to be either. I'm never coming back. I don't recommend anyone go there.

The restrooms have been closed for what feels like half a year. One burger was still pink, and the other was cold and no longer tasted good. The fries were lukewarm at best, and you could tell they'd been sitting there for a while. At least the Cheeky Bites were cooked through. Sadly, the best part was the Pepsi... Not recommended.

Chickens are tasty, fast service, but the toilet can't be used and isn't repaired

I ordered the squid game menu, the service was great, but I found the KFC unfavorably designed, which makes it seem crowded and uncomfortable even with a small crowd in the store

That doesn't work every time. I can't wash my hands because the toilet is always broken!!! 👎🏻👎🏻👎🏻👎🏻👎🏻

dirty and smelly, they didn't add any sauces to my order, the staff can't talk normally, I'm disappointed

I love the korean chicken wings but they reduce the portion for the original bucket and also the chicken wings portion as well, which i feel like it's not normal at all "less portion more price"..... doesn't make sense.

Good food, but 45 min wait in a fast-food chain for a order made online? Completely unacceptable! Definitely won’t be coming here again.

The basics are okay, but the specials are a joke. Lukewarm with cold sauce. Expensive, too.

Really bad! The Zinger was lukewarm and didn't taste like much. The bun was hard and dry. The drink was at room temperature and had absolutely zero carbonation. NEVER AGAIN!

Solid experience. Fresh wings with more than enough meat on them. Preparation time was okay, as there were many people waiting in line. Restrooms out of order. Cleanliness was mediocre.

Dead shop really catastrophic I got the wrong food everything was just rubbish I got really fat and flimsy burgers the burgers there are rubbish after eating I also shit myself and yeah

If you try to order at the display, you're begged very insistently. A no isn't enough; they keep begging! I'd like to eat something...

Disabled badly the squid game citizen tasted like a plague 0-10

The food is very cold, as if it was leftover from the refrigerator, and the fries are the same. The order was very slow to be prepared. It will never be repeated.

Very good chicken, but the atmosphere was rather gloomy, lots of people, dim lighting, like at a college club. We tried the SquidGame wings, which were quite good but spicy. The menus are different from those in France.

The food was cold, the place was dirty, the toilet didn't work.

They forgot to pack two of my twister

Taste ok, service needs to be improved. It takes 20-30 minutes

Filipino food that doesn't need a rating...the best restaurant with pepper potatoes

We went around 22:00 and first of all the surroundings were terrible. We felt unsafe and uncomfortable. The employees at KFC put their hands in. They don't even have gloves. The tables and floors were dirty. I will never go there again.

The toilet is not working, Impossible to charge your phone. Don't visit!

Ordered something 3 times via Lieferanda 3 times something was missing or something was wrong

I have never eaten such a dry burger (or bun, to be more precise) in my life, it feels like the burger was in the fridge all day and was just heated up in the microwave for the sake of decency, plus they forgot to put napkins

Everything would have been almost ok if I had gotten my food warm :/

I am very disappointed with the order I received from KFC. I ordered a Double Cheese Bacon Burger, 3 Hot Wings, and 2 portions of fries as a side. It was supposed to be a box/set. But instead, I received: A completely different burger Mashed potatoes, which I didn’t order Only one portion of fries I’m attaching photos as proof of what I actually received. This is very frustrating. I paid for a different order and I expect this to be taken seriously.

No restroom service for customers

One of my favorite homework assignments

Have a bit of time before your train and feel like getting a snack quickly for on-the-go? Then do NOT come here because they will take 30mins just putting your food in the packets. So many people waiting all the time, and I had this experience twice so it’s not a one-time thing. Get something else to eat on the way otherwise you might miss your train.

Leftover food everywhere. Dirty behind the counter. Didn't even order.

Very dirty place…. Toilets out of order; the disable lavatory was so dirty that you could hardly enter it

Very dirty shop. The kitchen looks extremely unhygienic. A spilled drink just sits on the floor and isn't cleaned up. The wait for food is enormous.

Disaster! 20-minute wait, unsalted fries, everything dirty and covered in leftovers, and only a tiny bit of chicken. Never again for me.

The food was catastrophic. It wasn't even cooked. It was cold and tasteless. Everything was messy and disgusting. The service was completely overwhelmed. Never again!

Horrible experience, they forgot my order, took more than 40 min to get. Don't go here if you want a fast service.

The best combination: my favorite fast food and my favorite TV series. What could be better??

Extremely small portions and poor taste. Not recommended under any circumstances.

0/10. The toilets were closed, some of the food and drinks were not what I ordered, the service was terrible just like last time, the prices were way too high for a meal, ABSOLUTE CRAP.

Food was good but nastiest toilets ever…

It's magical, it's a beautiful place, great for spending time with the family.

Always delicious, really busy, you are eating and outside there are many homeless people who are hungry. Think of them.

The service is a complete disaster. I waited 20 minutes for my order. Everything came cold. No side dishes. You can complain to Nirvana because no one will understand you. I'll never go there again and can't recommend it to anyone.

The location is right in the centre, convenient to hangout and have a bite at night. However, it’s crowded and you might have to wait a bit to get your order…

The toilet wasn't cleaned and the sauces didn't taste ideal.

The service is a bit slow and the use of the machines to place orders is very sophisticated but not very intuitive.