Kentucky Fried Chicken in München

Cold fries, cold burger, slow and unfriendly service, dirty restaurant, please avoid it!

Cool KFC in the center of Munich

This food in Germany is horrible. The service, well, there are places with better service. I say this is a regular place.

Unfortunately I have to take back my review for service because I was in the branch yesterday with the employee Farid, a very unfriendly one, maybe he's not normal, he's just bad with guests. He's looking for arguments with guests, he's ruining the whole image of KFC. I really enjoyed coming to you, but that was the last time, the guy belongs in the psyc., and not in a restaurant, I am very disappointed, I will never visit KfC again. I don't know who the manager is but he doesn't do anything for the branch and the well-being of this branch for the guests. I would like to personally address the KFC bosses, they should change something in this branch otherwise they will only lose guests. It's not my style to complain but it should be reported.

I've been meaning to try KFC for a long time... as a chicken fan, that seemed ideal to me, after all, they don't do anything else. So I was looking forward to hot, juicy pieces of chicken, a “secret” special seasoning and absolutely professional handling of poultry. So much for the theory. What I actually got had absolutely nothing to do with my expectations, not even remotely! The note "May contain traces of chicken meat" was missing for me - I received a box with greasy crisp breading, which, with a lot of imagination, contained a few lukewarm and bone-dry chicken meat components. Only the fries were fresh, hot and good - but that's not why I go to KFC, I can get them on every corner. So either KFC simply can't do it (at least the place at Munich main station), or they simply don't want to - which is probably also true when it comes to the cleanliness of the table area. So I fell in the classic way, but gained an experience! I recommend the shop to do an internship in the Vienna Woods, they can do Hendl - and I'll go there again next time!

The chicken is of the day, it has a baby changing table!

Fries were cold! The food itself was fine.

I generally like KFC, but this branch didn't convince me. The atmosphere was somehow unpleasant. The hot wings were okay, the burger was average - I've had better at KFC. Unfortunately the fries were cold, dry and barely salted - really disappointing. And the toilet was an absolute no-go! You have to go down stairs to the waiter and the lights keep going on and off - it was like a horror movie. Something should be done urgently.

After ordering spicy wings, two people still had diarrhea after one o'clock in the middle of the night😅😅😅😅. I want to ask if the poison was put in the kitchen?

I arrived at 12:00 a.m. It says online that it's open until 1:00 a.m. and because the boss didn't want to continue working, he kicked me out even though other customers had orders. The boss was very unpleasant and only paid attention to his money, very disrespectful, I have often heard from my friends that I don't recommend it. 👎🏼 ps: it's time to hire a new boss

The food was good. The staff was bit unfriendly in some point. The Toilets were very dirty but functional.

Biggest snot in my entire life. First my burger was forgotten, then I had to pay a euro for the toilet and the toilet was disgusting. I can't do that anymore and now I have stomach problems. In addition, the sauce on my burger tastes extremely sour!!!! Biggest snot preferably 0 STARS

It's a shame... but no thanks, never again. We had a very manageable order of 5 things, 2 of which were missing. You don't need to expect something like "sorry" there, instead we were assumed that we hadn't ordered ketchup. But I was able to prove it with my receipt. Still not a word of apology. But later we noticed that the toys in the kids box were also completely missing. Then we refrained from bringing it up. Unsympathetic, listless, incompetent and everything is missing!

Terrible place, chicken pre-cooked for a long time and reheated when ordered. Soft and hard at the same time not to mention its color. Terrible really, I regret not reading the reviews before ordering.

Not recommended, the floor inside sticks, it's dirty and smells unpleasant. When you want to go back to the car, there are a whole row of KFC delivery drivers outside in the second row who, even when asked, won't move their cars so that you can get out of the parking space yourself. Of course, it could also be because they don't speak the language of those who live here, or they simply don't care. A call to the police helped, but it won't be long before the police will no longer be able to help with this clientele.

Everything is terrible, I didn't like it

Bad! The food doesn't taste good, the meat isn't well done... We didn't get any lettuce or tomatoes in our double burger...

Unfortunately my experience was not pleasant. The cleanliness of the toilets left a lot to be desired, and unfortunately the staff wasn't particularly friendly towards the guests. Also, the food was served without providing straws for the cola glasses or napkins. When I asked a question I felt like I wasn't welcome. That was really disappointing

I wish I read the reviews before going. Thinking of what I ate there makes me feel to throw up. Every thing disaster. Atmosphere, decoration, staff, food! Staff did not even smile to anyone! The owner should pay their staff better to expect better performance! I may never go to KFC again!

Cold chicken burger and iced french fries! Rude staff. Dirty tables.

This is such terrible service, crazy!! You are simply ignored, the employees don't want this job, let alone the management!! I was here at this time on this very day!! Draw based on

Holy moly. I mean, advertising a burger and getting this piece of crap... It's literally a scam. Plus... The ratio of chicken and coating/breading is criminal. I'd say look it up yourself, but just save your money and eat somewhere else. Cheers

I visited this store several times. I usually get the bucket of wings. I noticed that on Tuesdays when the price is on sale, the wings are hot and come out at that time. I have no complaints about the quality, except once they were cold and hard. (It wasn't Tuesday). The staff is friendly and helpful. All good. Nobody is perfect. Next Tuesday and every Tuesday, I'll be here!

terrible place, I thought the chicken was tasty but it turned out to be a dump, the chicken was overcooked, there was almost no meat, just a lot of breading, I came home, I threw up from that food, that I don't recommend it to anyone

I think they don't know math's because I bought chicken wings already 3 times, and on the description comes that it have 11 wing's but every time I buy I get only 10 and yesterday 9 idk why I'm paying for 11 if I'm not getting 11, and I was hurry l really needed to go but this have to end because I can't pay for something I'm not getting. Please contact people who can count well. Because If I buy one piece of chicken they won't give me 2 or 3 as a mistake. Like chicken wings but if it continues like this I'll stop buying it.

I dont really understant. Do kfc have a standart or its depend on worker mode? I bought 2 same hamburger in same time. One of them had just 1 small chicken other had 2 big? Wtf? How hard can be make a easy burger equal? Cleaning lady come clean my table while i eat its distrub me. Pls dont clean there when costumer there. The decoration eas good.

Cold unfinished food from unfriendly staff? I didn't feel like doing that. Cancellation was cheekily refused. Impudence! 👎🏼

The food was good but I felt that the waiting time was a little too long apart from that I had a great experience

Food was very bad and I threw up afterwards and had to wait 40 minutes for my food

I can recommend it very well. I think KFC is a lion partner of TSV 1860 Munich

Acceptable. It's good how other KFC releases are supposed to be.

Burgers are a disgrace Tiny piece of chicken The rest consisted of salad and sauce 8€ for that

The chicken pieces were quite sticky. The cola was not very carbonated and in general the store was not very clean (garbage stations, tables, etc.)

I just stick to the facts and consciously don't get emotional. Unfortunately my KFC experience was very bad. The meat is still very pink, the fries are lukewarm and the extra fries with sauce... see attached pictures. What is shown when ordering and what does it look like in reality? Last but not least, the toilet could only be used if you first opened the door with 50 Vent. I'm sorry, but unfortunately I can never come back...

Turns my doctor's visits in Munich city center into a little celebration. I've never had old or untasty dishes. For at least 15 years. And if I can't find my way around the menus anymore, I'll always kindly ask for more. For a place with so many disposable dishes, it's very tidy. There is never anything on or under the tables. Bravo

At least I always thought they prepared very good food. However, if it doesn't work and you're completely ripped off from start to finish, it's difficult to evaluate it. And whoever is allowed to answer the phone in this store to deal with such problems should consider delegating the whole thing to someone who won't scare away customers. I won't be ordering from here again in the future, it's a shame.

Toilets are not allowed to be entered, cleanliness is non-existent, next time Burger King

I ordered Sprite, they put cola in it, I ordered ketchup, I didn't put anything in it :))

Short waiting time, warm burger

The food is bad, you have to pay one euro to enter the bathroom, they even charge you for the dressings, in short they charge you from the moment you enter until you leave, very bad and the food is horrible.

It's a Fastfood. Nothing special

Tables/chairs were dirty, food was cold, toilets were dirty and smelly, and people on the counter couldn't care less about their customers

Citizens taste dry and stale, fries served completely cold not recommended!

Vomiting in the toilets, chicken soft and absolutely not crunchy, I would have preferred to give my money to charity. I won't eat next time. Very disappointed

The chicken wings were cold even though we sat in the restaurant. Too bad Mashed potatoes well warm

The chicken I ordered was cold when I got it, and now I'm lying in bed a day later with bad intestines and the most severe stomach pain you can imagine

Very disgusting atmosphere and especially restrooms...

I came at 10.00 and ordered on the big tablet only got yelled by the personal that they open at 10.30 and I should have read the small sign on the door. Rude and inconsiderate. I am not saying costumers are king or always right but it’s not necessary to humiliate for minor mistakes. As I myself work in a field where I have to deal with people, but even if they’re wrong you I would not yell at them in humiliating way. How could such people work in that field seriously? It’s even below minimum bar. Very unpleasant.

The restaurant overall was very dirty. The guests also do their part, but if the staff just walks past and ignores the dirty tables, that needs to be addressed. It only takes a few seconds to give it a quick wipe with a damp cloth. It almost feels like you have to do it yourself, but you don't get the wet KFC wipes to go with your order or unhindered access to the toilets.

We ordered two wings buckets, they only delivered one. And refuse to get us refund

I would like to share my extremely disappointing experience with this KFC branch. 1. Incomplete order: My order was not delivered completely. Parts of the order were missing even though I paid for everything. 2. Unprofessional behavior: When I contacted the branch by phone, I was rudely told that this was “not their problem” and that they “had nothing to do with it.” The employee refused to offer a solution and simply hung up. 3. Lack of responsibility: Instead of correcting the mistake or at least showing understanding, responsibility was shifted to others. The behavior of the employees was disrespectful and completely unacceptable. I expect more professionalism and customer focus from a brand like KFC. This experience severely damaged my trust in this branch and the brand. I hope that such incidents are taken seriously and the branch reconsiders its behavior.

An employee repeatedly stole food from both of my orders. I called but the man who answered the phone denied it and just hung up.

I ordered two buckets of takeaway, but only one was delivered. Finally, when I called, the clerk was like a neighing horse. His attitude was very negative and vague. He even hung up the phone without responding and refused to come to eat. I even suspected that the clerk stole my meal, and the whole family was bustling.

The restaurant has now improved!!

This is the worst fast food restaurant in Europe. The staff is unfriendly and the food comes out very slowly. After dialing number 1359 and waiting for an hour to ask for a refund, they only gave me food. I called the staff several times, but there was no response. What was even worse was that two of the fries were missing. A place I never want to go again

An indescribable filth, I will never walk there again, sila and disgusting, I have never seen such filth anywhere, and they as a staff are very dirty, extremely dirty

Ate there once and immediately caught food poisoning. NEVER AGAIN please be careful! It's really terrible

McDonald's is a thousand times better. Burger flaky Fries are better juicier at McDonalds.

Short walk from Karlplatz subway. Fast service and loads of seats available. Staff members are friendly and the restaurant is clean. It is fairly packed but should be able to get seats for large families as well. Children friendly and area is large enough to accomodate prams / strollers. Easy to order from self-order kiosks using credit cards. Wanna visit the toilet? Flash your receipt to exchange for a token from the staff to access the toilets a floor below. Will come here again if I have a craving for KFC.

The food tastes so bad. I will throw up later 😅

Absolute chaos. Food lying everywhere getting cold and the staff can’t get the meals out.

I would give this KFC 0 stars if I could. It seems as though our food was prepared hours ago and stone cold when given to us. The whole place looks like it hasn’t been cleaned for weeks and staff are not helpful

This store is a bit disrespectful in terms of the consideration for our female fellow citizens, who in this store don't even have the opportunity to use a toilet without having to go to the disabled toilet.

Standard chain restaurant. Dirty toilet, and the restaurant itself is not sparkling clean.

😵‍💫Never again. Thanks to the KFC I ended up in the hospital 1 week later because I had such severe stomach pain. Thanks to a few tests at the KKH, it turned out to be caphylobacto. A poultry bacterium. Please be careful. Very very painful. 😵‍💫

Food is ok. Some tables are not clean.

I love KFC food but I feel like it's getting tinier and more expensive every year. The ordering went quick. The toilet was rather creepy.

If I could give less than one star, I would. Ordering is very chaotic. Staff are unfriendly. Water we paid €3.49 for came in paper cups… and it was sparkling water despite ordering still water. KFC itself is quite dirty, tissues all over the floor. When food was ready, had no idea until we went up and checked. We were desperate for food so had no choice. I would recommend AGAINST going to this KFC

I love fried chicken, but I found this to be the worst fried chicken I have ever had in my life. I waited ~20 minutes for the food after ordering. I found the food to be visually unappealing, bland in taste, and lukewarm/cold.

Food was ok, we had a family bucket with 2x fries and 1x corn. It was immediately embezzled and missing. The display boards indicating which menu is ready and ready for pickup were not maintained and the employee simply placed the tablets on the counter for pickup without audible number calling. Now you've waited a long time to get a lukewarm meal at the end, which is still missing something. Not again, thank you.

Food is good but disappointed by the service.

26.11.2024(Please don't make the mistake of ordering any kfc here) Today we ordered takeout from this KFC branch, and the experience was deeply disappointing. The ordering process was chaotic as the screen was not working, and staff were shouting out orders. After a long wait, we were eventually told that the open food sitting on the counter for at least 10 minutes was actually our order. When we pointed out that this was incorrect—our order was supposed to be takeout and was missing two burgers—we were met with an apology. However, instead of preparing fresh food, they began packaging the cold meal that had been left out, adding the two missing burgers taken from a pile of pre-made ones. The result was an unappetizing meal: cold, tasteless, and lacking any crispiness. It felt like we had been served leftover chicken. The overall presentation of the food, the staff's attitude, and their handling of our meal with dirty hands were utterly unacceptable. My boyfriend was so disgusted that he refused to eat any of it, and we ultimately decided to throw it all away. Additionally, the staff did not appear clean or presentable, which added to our unease. This experience was extremely disappointing, and I would not recommend this branch to anyone.

as usual, will always stop by here if you are transiting in Munich Hbf.

Food cold. The fries had also been on display for a while. The burger wasn't prepared as usual. The staff, well, are busy with themselves and you're such a nuisance. Not to mention the knowledge of German. Sure, no recommendation is not worth the money.

Waited 30 minutes for the food. Got the wrong food, not what you ordered. The tables were dirty...

Bathroom with poor access and not very clean

The store is a disaster, totally dirty in the dining room and €1 for using the toilet, which is also dirty and extremely smelly. I won't visit this store again

The colleague at the tap prefills 25 cups so that they stack up and you are then given a real bottle of Pepsi that looks like the inside on the outside. "It's only been there for 2 minutes." The stuff wasn't sold until I was done. Everything is non-carbonated and warm. You just don't check what's "fresh"...

I ordered KFC wings eat in and got “feathers”. Its a food safety concern. The staff replaced the meal but still its a major issue as I ve already seen review comments of people with similar experiences.

By far the worst KFC I've ever eaten at. The employees are mercilessly overwhelmed and unfriendly. The display board with the numbers to pick up food is broken, but the employees don't care. And you should inform the office about the toilets. Really never ever again 🤢🤮 I give it 20 negative points YUCK!!!

Worst experience ever. One star too many. The health department should take a look here. Raw poultry meat?!?!?! I've never experienced it before. And that in a system catering!! Bad service. Unfriendly staff. The cornflakes in the breading tasted like Summer of 69!!. The language barrier continues. To get to the toilet you have to get a chip with your receipt. What is that supposed to mean??? Speaking of the toilet. Something is rotting down the stairs to the toilet. At least that's what it smells like. And on the toilet you fight against the urge to vomit. NEVER AGAIN!!!

Check & Share Hot Wings ordered and delivered. Chicken feather and hair glued to Hot Wings. Complained to the branch manager, drove to the branch, showed the goods, wanted the money back. I was met with incomprehension and said they were just chickens. Offered me new goods, no apology. Money was not returned, I was asked to contact the delivery service about returning the money. This has never happened to me in other KFC branches, the products there were always good.

Looking for a place to eat at midnight. The salad was surprisingly good.

Since the renovation, the KFC has become much more pleasant to eat on site and the staff, as always, are trying their best. I'm actually surprised at how good the food at this KFC can taste compared to before (I haven't been there for about a year) What I'm just a bit sad about is that the terminals just crash every now and then, even though other restaurants can't handle it either. However, you should be careful with stairs to the toilet. The last time I was there the first few steps were soaking wet. So either put a warning sign or dry it next time please!

Great food, not cheap but worth the price

The food is so-so. But the establishment is dirty, I don’t say anything about the toilet.

Ordered food. Called. Inquired. Hung up without listening. Just subtracted from KFC, cool.

The food was okay, but what happened on my toilet a short time later could be described as nothing other than rectal Niagara Falls. Apart from KFC, I had only eaten a few granola bars that day, so the trigger seems pretty obvious. Since Munich's newest natural spectacle dried up again after a few hours, I can also rule out gastro-intestinal flu. Please check hygiene.

We just got the food and brought it home but there are two burgers missing even though we ordered ☹️☹️☹️

Employees are completely overwhelmed, forget half of them and can't speak German to clarify it. Overcrowded and dirty

The service was terrible, you weren't even spoken to, just stared at like an idiot. The food was mediocre but I felt nauseous afterwards. Terribly real. Only the ambience was okay.

I only had an appetite for kfc .Not cared for properly.

My order was ready in no time. Nice place to eat. I wish the chicken was a bit more spicy.

Place inside seemed large enough. Service was fast.

Absolutely terrible food, employees just hates being there, unbelievable dirty

14:49 euros for bones and breading

He used to be good. However, if you want warm food, you should look around the surrounding area.

Everything is very dry and tasteless, the staff doesn't seem to be interested in the customers either...

Staff not too friendly and VERY dirty toilets. You stick to the floor. And the tables are also poorly cleaned in between.

One of the worst KFC I had tried that day. Absolutely it's a waste of money and time.