Hotel zur Post Wiehl GmbH in Wiehl

At the beginning of September we took part in a birthday party in the upper ballroom of the hotel and then stayed overnight there. What should be positively highlighted is the beautiful location of the small hotel at Wiehlpark as well as the very attractive ballroom, which offered a great atmosphere. The food was also very good and added to the celebration. Unfortunately, there were significant shortcomings. Check-in was a disaster - we had to wait over 30 minutes and despite repeated inquiries no one felt responsible. In addition, the rooms were unclean, which severely affected the overall impression. The organization of the service during the celebration was unprofessional. There was no structure, dishes weren't cleared away, and you had to get your own drinks. The next morning at breakfast the chaos was complete. From 8:50 a.m. there were no more rolls or cold cuts available, and when we asked, we were only given the excuse that the baker hadn't delivered, even though the hotel was occupied by two larger parties. At check-out we discussed our impressions. Initially friendly, but firm. During the entire conversation, no apologies were made once, but only that we had to be understanding because there were staffing difficulties, the baker hadn't delivered, we shouldn't be so demanding, and other, sometimes very cheeky, statements. Overall, this was a disappointing experience that we have never had before. One thing is certain for us: never again!

I was invited to a big birthday party in the upper ballroom of the hotel on September 7th, 2024. In order to spend the evening relaxing and not have to travel home in the middle of the night, I stayed at the Hotel zur Post - like many of the birthday guests. The hotel is beautifully located at Wiehlpark and the ballroom is an attractive location for celebrations of this size. The food was excellent and contributed to the success of the evening. Big compliments to the kitchen. But my praise ends here, because the stay at the Hotel zur Post was very disappointing overall. The check-in took a good 30 minutes, despite a room reservation. The room was OK, but could do with some renovation. The layer of dust on the bedside tables showed that the room had been unoccupied for a long time and had not been checked before my arrival. It was still acceptable for one night. The organization during the celebration was a failure. The service staff lacked coordination and professionalism. Used dishes were not cleared away, so guests had to take care of them themselves. Drink orders were initially very slow and later not taken at all. Here, too, the guests had to do it themselves and pick up their drinks directly from the counter. Overall, the bar was a well-attended place, including by the service staff, because they all particularly enjoyed spending time here instead of doing their work in the hall with the guests. The disorganized "hustle and bustle" behind the counter when guests ordered drinks and the fact that ice cubes were simply shoveled into the glasses by hand (I don't want to know where it was before) instead of with tongs or a shovel underlines the unprofessionalism. It should also be mentioned that on the same evening, in addition to "our" birthday party, there was also a wedding party celebrating at the Hotel zur Post and obviously also staying overnight. Unfortunately I can't say much about breakfast at the Hotel zur Post because I didn't get any more. The breakfast time is from 8:00 a.m. to 10:00 a.m. Shortly before 9:00 a.m. there were no more rolls left. Only two edges of bread were still available, from which the guests were allowed to cut off some themselves. There was still some leftover cooked ham in the cold cuts. When we asked when refills would be made, we guests were only told that there had been delivery problems at the bakery. The check-out was no better than the check-in. The reception was unmanned and it took a good 10 minutes for an employee to show up. When the shortcomings were pointed out, she neither showed any understanding nor made an apology, but instead made excuses and pointed comments. She pointed out the lack of staff and expected understanding. Overall, the birthday party was very nice. Unfortunately, the hotel staff (apart from the capable staff in the kitchen) did not contribute to the success. And I'm very sorry for the two birthday children who paid a lot of money and probably imagined everything completely differently. This was my first stay at the Hotel zur Post and definitely my last. Unsatisfactory.

Nice little hotel, a bit "built up". Rooms neat and clean, but could use a refresh. Restaurant good cuisine, very large portions. Breakfast large selection...

We stayed at the Hotel zur Post for one night. When we booked, we were happily surprised that our dog didn't cost anything extra. The "dog rooms" were a bit out of the way in the basement, but that was ok. Unfortunately the room was not clean. Lots of cobwebs and poorly vacuumed. When we complained, we were told that there was a staff shortage. For us an excuse but not an excuse. Because of the very appealing menu, we were looking forward to dinner in the restaurant next door to the Post Office. Unfortunately, we then discovered that the current menu had nothing to do with the one on the internet. Very unfortunate. What we chose was okay, but it had nothing to do with fine Bergisch cuisine. Very unfortunate

Spent one night in this inn on a business trip. Solid furnishings for an inn, very good solid food in the restaurant, extensive breakfast buffet. Price/performance hotel completely ok. O.

Uncomplicated hotel with normal standards. Good location. Friendly staff, rooms OK. I can recommend.

The hotel is centrally located with a large parking lot in front of the hotel. The rooms are getting old and could use some renovation. It's also very winding and you don't have to find your way around. Breakfast would have been nice. The time is okay from 8-10, but when we arrived shortly after 9 there was nothing left to eat. Nobody cared either. Something was added at 9:45. Some others left in anger beforehand. There is a lot to optimize here

Once upon a time there was a very inviting hotel and restaurant right on the Wiehl. Our room was by the river with a balcony view of the countryside. The hotel is very tastefully decorated with lots of cute details. Staff very very nice and accommodating. We would love to come back (that was in September 2021) Addendum (that was in September 2024) It was with great pleasure that we went back to the Hotel zur Post that weekend and were once again given a very friendly welcome... This time unfortunately not a tip-top room like the last visit. The toilet flush stopped when we were operating it, which we then had to put back in place because... after 6 p.m. nobody could be reached at the reception anymore..... So we had no chance to point out the dirty toilet that same evening. In general the room was not very inviting but rather gloomy and not cleaned properly. It was also quite loud due to a party, no problem for us when the mood music plays through the hotel until 1 a.m. and the kids run past our room late in the evening trampling loudly, but when the fun lasts until 3 a.m., you don't sleep a wink and you know that by 9 a.m. at the latest you should be standing on the mat having breakfast and the situation will no longer be so funny. Which was our next adventure, because a yawning emptiness greeted us at 9.15 a.m. in the breakfast room at the buffet and in relation to the staff. Some breakfast guests sat contentedly at breakfast, but the people who gradually arrived there were less lucky and wandered around looking for something to eat and responsible staff. At some point a lady, in civilian clothing and without being recognized as a waitress, came out of the kitchen to appease the guests standing in front of them and said she was taking care of supplies, but she only had two hands. Then she just ran around at top speed between the kitchen and the breakfast room. I felt very sorry for the lady because the guests reacted more and more uncomprehendingly to this poor preparation regarding the large number of breakfast guests and asked if I could help in any way, unfortunately she was not allowed to accept the help. The whole spectacle with the filling of sausage, cheese, etc. and fresh rolls (which were just delivered) took about 30 minutes. The employee later told us that she would have to fill in at the reception at the same time because she would be completely alone because the employees who were scheduled to work simply didn't come. The clearing duty was carried out by two young men who were brought out from somewhere and were probably not prepared for it at all, because they did their work in flip flops and shorts. During the entire breakfast, the guests were completely left to their own devices; the door from which you can leave the restaurant directly to the street was locked, meaning there would have been no possibility of escape if a fire had broken out. Our conclusion when checking out... so many defects and no insight from the employee regarding our mentioned defects. Since we weren't willing to pay the full price after this disaster, she just said she would put us on the blacklist and said "You will never enter this hotel again." If the "service" in this hotel continues to be like this, we won't just be coming back...it's a shame.

Bad and absolutely not recommended.

A nice hotel in a great location! The hotel staff is super friendly and accommodating! Free parking is available at the hotel! The location is excellent and offers lots of nature and the city center! Unfortunately, the rooms are not equipped with air conditioning or with active heating. At this time of year it can quickly get cold or very warm. Unfortunately, the restaurant is not a recommendation. Too many mistakes and too small an offer (only 6 of around 15 dishes to choose from). The burger was served incorrectly twice and with raw meat instead of well done. Crêpe with OJ isn't the greatest form of dessert either. Kitchen definitely expandable. Great conference rooms and are particularly suitable for this!

Everything was great, cleanliness was top, breakfast was rich. Gladly again!

Rooms in need of renovation. Walls dirty. Paint is coming from the ceiling in the bathroom. Brause too. No mini bar. No air conditioning. No drinks. But empty glasses are more than enough.

Perfect. Everything was great here. We were here with our classic car club.

A beautiful Landhaua hotel, with a great breakfast buffet, very good cuisine and competent staff who are open to special requests (we needed an iron). Please keep it up, we'll be back...

We treated ourselves to a short vacation and really enjoyed it. Great service, friendly staff and a nice room with a balcony directly facing Wiehlpark. We'd love to come back.

This hotel is centrally located in Wiehl. In just a few minutes' walk you can be in the city or in the adjacent park. The rooms are large and lovingly furnished. The balconies face the park and have a beautiful view. We found it particularly nice that you could hear the water splashing from the forecastle. At breakfast there is a nice selection of food and drinks. The staff is very accommodating and friendly. We will very much come back.

The food is exorbitantly good and I have never experienced service like this. If I could, I would give 10 stars too.

We were only there to sleep. Therefore we cannot evaluate everything. Lady at reception was very friendly. The room was on the ground floor, unfortunately very dark and old-fashioned. Soap dispenser in the bathroom sprays excessively, so the toiletry bags also get some. Toilet paper holder didn't hold. Trash can with broken lid. Unfortunately no air conditioning or device/fan. Would be better in summer. Unfortunately extremely noisy. Free parking space available for sufficient vehicles.

I stayed at this hotel for two days on business. The room is ok, although a little gloomy with little natural light and only cleaned every two days. In the evening there were 6 of us for dinner. This was good, but we waited two hours for the food. At breakfast the buffet was already "run out" at 8 a.m. and nothing more was added. No one from service was there either. Hospitality definitely looks different. It was my first visit and it will stay that way...

Unfortunately the rooms are totally outdated and very uncomfortable. In addition, the rooms are full of dust and the bathrooms are reminiscent of a hospital! Not worth a visit

Everything is great, I can only recommend it...

We have been to the restaurant several times and found the atmosphere to be very well maintained and modern. The food was always excellent too. The service was very nice, but not very accommodating for the level. Sometimes we hear ourselves wishing for a little more charm. But all in all we would like to come back.

The friendliness of the staff is positive and the breakfast was also good. Unfortunately, the cleanliness of my son's room was a disaster. The bathroom probably hasn't been cleaned properly for a long time. Unfortunately, my son didn't show me the photo of the dirty bathroom until after we left. I would never have paid €109 for it if I had known that! Simply disgusting. I informed the hotel about this and to date have received no response, apology or even refund. Therefore, I have no recommendation. Very weak, not responding to my message and call.

Delicious food and great service!

We were in the restaurant today. The service was very friendly and attentive; But I would have expected more knowledge about the wines on offer. The food was down-to-earth: the asparagus soup tasted good. But the term cream soup is an exaggeration. The Wiener Schnitzel, on the other hand, was perfect. Asparagus with shrimp was tasty, but lacked that certain something. There is potential, especially upwards :) Highly recommended for a spontaneous visit to a restaurant. The prices are okay thanks to VAT. But the prices for the drinks are too high.

Great house, I'm very satisfied. 😊

I was only at the hotel as a conference guest and was very satisfied with the service and the food. There were several days of training and the service and food were of the same quality every day. The lunch buffet was very tasty as there were many different dishes on offer.

We just spontaneously wanted to go out for dinner at Wiehl on Tuesday evening around 8 p.m. Restaurant wasn't half full, of course there may be reservations that we can't estimate. But it was not possible to get a table. Okay, we thought, let's have a drink in the pint. But here we were immediately rebuffed by the friendly waitress, saying that it was also full. A look into the pint showed us that three people were sitting there. Bartender seemed bored. Nevertheless, we were kindly informed that everything was full and that we should come back again. Professional is different. Sorry, there were times when hospitality was very important. You can't make money like that, regardless of 7% or 19% VAT

Ich war dort am 22. und 23.01.2024 als Aufsicht bei einer IHK-Prüfung. Das Restaurant ist mittags geschlossen, wir bekamen aber eine Suppe mit Baguette. Die hat gut geschmeckt.

Zimmer ok, etwas wenig Beleuchtung, sowohl im Zimmer als auch auf dem Parkplatz Service sehr zuvorkommend Speisen sehr gut

Mehr Schein als sein, insbesondere das Frühstück ist Standard hübsch aufgebaut aber leider nicht mehr.

Wieder wie es damals war: leckere Küche und schön renoviert

Ich habe nur Tagungsraum und Restaurant besucht. Sehr schönes Ambiente, gut ausgestattet, freundliche Mitarbeiter!

Sehr gutes Essen, freundliche und aufmerksame Bedienung. Schönes Restaurant.

Das historische hotel zur Post in Wiehl ist ein spitzen hotel! Es liegt sehr zentral am Ortseingang! Das Essen im Restaurant ist spitzenmäßig! Es gibt regionale Leckereien! Man sitzt im Restaurant sehr gemütlich! Das Ambiente und die Bedienung ist sehr freundlich und zuvorkommend! Man wird ihn der Rezeption schon sehr freundlich mit einem Lächeln begrüßt! Die Hotelzimmer sind sehr sauber! Das Haus verfügt über einen Fahrstuhl! Nicht zu vergessen ist die alte posthalterei mit dem angrenzenden Saal der sich super eignet zum feiern! Die Buffets sind spitzenmäßig! Ich kann dieses hotel nur weiterempfehlen weil das Preis leistungs Verhältnis stimmt! Weiter so!

Da muss man von Berlin in diesen kleinen Ort fahren, um richtig guten Service zu erleben! Wir reisten als Hochzeitsgäste an und ich mit mit einer dicken Erkältung. Ich rief noch auf dem Weg an und fragte nach einem Wasserkocher auf dem Zimmer für Erkältungstee. Mich erwartete eine volle Isolierkanne mit heißen Wasser, Tee hatte ich dabei. Klasse Rezeption! Später traf ich im Gang eine Junge Frau aus der Küche und fragte nach der Möglichkeit, Essen aufs Zimmer zu bekommen, weil ich niemanden mit meiner Husterei belästigen wollte. Obwohl es eigentlich keinen Zimmerservice gab, wurde das unproblematisch gelöst, Essen ins Zimmer gebracht und auch wieder abgeholt und ich mehrmals gefragt, ob ich noch etwas bräuchte. Mein Aufenthalt hat erst begonnen und egal was noch kommen mag, entscheidend für meine Bewertung sind für mich Begegnungen mit aufmerksamen, freundlichen und lösungsorientierten Hotelmitarbeitenden! Top!! Vielen Dank für dieses Erlebnis!

Prima hotel gelegen aan de rivier in Wiehl. Kamers zijn niet heel groot, maar verder prima (bedden zijn alleen wel hard). Pluspunt is de douche (komt een lekkere harde straal water uit 👌). Het café en het restaurant zijn sfeervol en gezellig (kun je prima terecht voor een hapje en een drankje). Ontbijt in de ochtend is ook goed voor mekaar.

Beautiful room, overlooking a stream, all clean and well maintained. Friendly staff

Frisch renoviertes Haus, gute Auslastung. Parkplatz am Haus, gutes, witziges Team.

Ein ruhiges Hotel, in guter Lage mit Anbindung an die A4. Die Zimmer sind gemütlich und sauber, das Frühstück ist reichhaltig und lecker. Hinter dem Hotel ist ein Park, in dem man laufen, skaten, und einen tollen Spielplatz nutzen kann. Ideal für Familien. Gerne wieder!

Zweckmäßige Zimmer. Sauber. Leider wurde der Wunsch ein Allergikerkissen zu bekommen nicht umgesetzt bzw hatte ich dazu keine Rückmeldung mehr erhalten.

Schöner Biergarten. Nervig sind nur die Raucher, die, wenn man am essen ist, ihren Zigaretten Qualm über das Essen pusten. Hier besteht dringender Handlungsbedarf seitens der Inhaber!!!

Zimmer sauber, Personal nett, zentral gelegen. Für Geschäftsreisen am Wochenende NICHT zu empfehlen! Die Musik der Veranstaltungen lassen einen kein Auge zu machen. Das Zimmer hat sich so aufgeheizt über den Tag (August) dass man mit offenem Fenster schlafen müsste und man denkt, man soll vom Geräuschpegel in der Bar schlafen mit vom Bass dröhnenden Wänden. Ab 22Uhr ist die Rezeption nicht mehr besetzt, um zumindest nach einem Zimmerwechsel auf die andere Seite fragen zu können.

War nur in den Tagungsräumen und die waren top.

Ambiente, Bedienung und das Essen super toll.

Wir waren heute zum dritten Mal dort essen. Meine Erwartungen sind absolut lecker übertroffen worden. Es gab den Gruss aus der Küche. Boa keine Ahnung, wo es so leckeres Brot gibt. Das war dann alles in meinem Bauch. Auch der Aufstrich. Die Essen von Karl war lecker Tatar . Die Grisinnis oder wie auch immer die heißen. Leckere schlanke Stangen in meinem Bauch. Mein Hauptgericht waren sehr leckere Bandnudeln. Vegetarisch. Na ja, so breite Nudeln hab ich noch nie gesehen. Boa echt super lecker. Mit leckerem Frischkäse und Ananas in kleinen Stücken kross angebraten. Alles in meinem Bauch. Allerdings, hab ich dann noch einen leckeren Cappuccino genossen. Mit einem doppelten Herzen. Jetzt hab ich ein kleines lösbare Problem, ich bald wieder kommen. Der schon freudig überlegte Nachtisch, passte nicht mehr in meinen Magen. Das Konzept der Speisekarte ist echt mein Ding. Ich mag nur wenig Fleisch essen. Ich liebe nun mal Fisch und gerne vegetarische Küche. Ab und an auch Fleisch. Mein nächster Besuch startet mit dem Nachtisch und einem Salat oder oder. Hoffentlich ist bald wieder Zeit, um das Leckere #Hotel zur Post in Wiehl #essen zu gehen #WiehlduBistSpitzenGastronomie #HotelzurPostinWiehl Am liebsten mit der Familie Stand Juni 2023 ich bin Monika Henkel aus Nümbrecht die Bewertung ist selbstverständlich echt

Restaurant und Frühstück sind maßlos überteuert! Das Bad war nicht richtig gereinigt und im Bett war ein Käfer..

Le cadre est sympathique et les plats sont variés et copieux même s’ils manquent un peu de finesse parfois. De même des associations sont bizarre comme ma salade verte de crevettes avec au fond de la purée de pommes de terre et des fraises dedans. Mais le pire est le service beaucoup trop long et désagréable ce qui gâche le moment. Arrives à 19h15 on est servis à 20h45 et pas question d’avoir un dessert ensuite car la cuisine est fermée…. Quant aux menus on les a commandé 3 fois et on en a eu 4 pour 5. L’addition tourne à 34 € avec 2 bières et un plat Il y a mieux et moins cher à wiehl.

Immer interessante Sachen auf der Tageskarte. Ausgebildeter Service, sehr nett und kundig. Pfifferlingsuppe war zu salzig. Der Koch, ist halt ein Koch. Rückmeldung: An der Obergrenze. Sorry, aber an der Obergrenze ist zu salzig ... aber, wir mussten die auch nicht zahlen. Und sowas passiert halt. Der Rest war super. Besonders nennenswert: Creme Brulee mal nicht TK-Konzeptgastro, sondern 1a hausgemacht mit etwas Rosmarin (wie mittlerweile ja fast überall) und ganz ideal wenig Zucker. Die war toll!!! Opulente Weinkarte. Wo sich dann auch die Aushilfe offenbarte, die "Weinkarte" mit "Getränkekarte" verwechselt hat ... aber das war eher passend zum fröhlich netten Ambiente. War nicht das erste, und sicher auch nicht das letzte Mal hier. Gott sei Dank gibt es den Laden! Danke.

Særdeles imødekommende personale I hyggelige autentiske lokaler indtages maden lidt som en kulisse fra en Heidi von die Berge film Maden er rigtig god tysk solid mad med et pift af friskhed i form af mediteransk inspireret salat varianter De bedste anbefalinger

Wir waren heute zum Mittagessen und sind begeistert über die Qualität. Sehr zu empfehlen ist der Business-Lunch zu moderaten Preisen.

We stayed at the hotel for a long weekend and it was very good idea to have dinner every evening at the restaurant. The food was superb and well presented and the service was fantastic, nice people very friendly.

Ich war geschäftlich 1 Nacht in Wiehl und habe dann Abends mit einem Kollegen auf im Restaurant gegessen. Der Service war sehr freundlich und auf Zack. Es gibt eine sehr gute Auswahl. Ich hatte ein Wiener Schnitzel mit Salat. Dies war wirklich sehr lecker

Freundliches Personal und ein wirklich schöner Essensraum. Leider überzeugte das Essen (Salat mit Putenstreifen und die zweite Person SAlat mit Rinderstreifen) nicht wirklich. Schade!

Seit das Restaurant wieder neu geöffnet wurde, bin ich 4 - 5 mal in der Post essen gewesen. Das Essen ist insgesamt gut. Gestern hatte ich Pfifferlingsuppe und Maultaschen. Das war beides lecker und gut gekocht. Auch schön zubereitet. Leider ist die Bedienung irgendwie nicht perfekt. Die Ansprachen wirken sehr ungeduldig und zappelig, der Service manchmal überfordert und wenig aufmerksam bei Getränke nachreichen. Vielleicht sind die junge Dament auch Aushilfen, dann fehlt die Anleitung, der Chef. Den ganzen Abend wurde auch nicht bemerkt, dass Gäste kein Deutsch sprechen. Man war zwar höflich, aber leider irgendwie überfordert. Schade.

Wir haben mit 2 Personen einen schönen Abend mit je 2 Gängen und einer schönen Flasche Wein für knapp 90,- Euro verbracht. Das Ambiente ist sehr schön, der Service gut und das Essen lecker. Was will man mehr. Ich kann dieses Restaurant nur empfehlen.

Super Mittagstisch! Preislich ein Wunder, qualitativ ein Fest! Wir waren zum Biken da, man könnte aber auch feiern!

Wir waren zu dritt und zum ersten Mal hier. Erstaunt war ich über die tolle, moderne und warme Einrichtung. Ziemlich coller Look "für Wiehl". Wir waren nahezu alleine im Restaurant was vielleicht an der frühen Uhrzeit lag (18:00). Der Service war zuvorkommend und höflich. Das Essen lecker. Preisniveau etwas gehobener, leckeres Essen.

Die Zeit der Familie Koch, ist Geschichte. Nun hat Frau Kramer und Ihr Team das Hotel übernommen. Wir haben nun 3-4 Mal dort gegessen und sind begeistert. Das Hotel Thema ist ein anderes. Leider ist bei Geschäftlichen Buchungen Keine Stornierung mehr möglich. Das geht heute nicht mehr. Fazit Klasse und weiter so.

Sehr nettes Personal, ordentliches, reichhaltiges Essen. Preisniveau dafür ziemlich hoch, Bierauswahl (Warsteiner) nicht meine.

Sehr leckere Sachen auf der Karte. Den Postburger muß man mal probiert haben. Bierpreise recht hoch, speisen dafür ausgesprochen lecker und fair bepreist.Warsteiner im Ausschank. Noch Fragen?