Hotel Haus Burg Metternich in Ellenz-Poltersdorf - Telefonnummer, Reservierungen, Bewertungen

A family-run hotel with staff who are always in a good mood. Guests' wishes are fulfilled immediately. We have already booked our next vacation here again!!!!

We eat there regularly, so I can't rate the rooms. The staff is very friendly and nice. You just feel good. The wine and beer are delicious. The food is great! The fish soup was to die for.

We had an absolutely amazing week here. There is NOTHING to complain about. The staff is always incredibly friendly and extremely helpful! The breakfast was also really good, everything was very fresh and was completely sufficient. In this small town you can eat and drink excellently and simply unwind. The connection to Cochem etc is great and just a stone's throw away. What is also worth mentioning is that dogs are welcomed here in an absolutely positive way. So all in all: we will definitely be back! Unfortunately you can only give 5 stars! But the small, cozy hotel absolutely deserves it!!! Thank you for everything :) Greetings Henry 🐶 and family

Wonderful ambience on the Moselle, one service nicer than the next. 🥰

It was our first time on holiday on the Moselle and we immediately felt at home. The reception upon arrival is very friendly and personal, there was a welcome secco 👌. Needs/concerns were addressed. The food was always on point and really good. Breakfast buffet left nothing to be desired. The service in the rooms and in the restaurant is always exemplary. Less often is dissatisfied, has not understood the concept of vacation and service. We noticed that if there were complaints, they were responded to immediately and if you didn't accept it, it was your own fault. We'd love to come back. Greetings from Hamburg

Dear team from Haus Burg Metternich, we enjoyed our time with you! Everything was perfect: your advice and preparation, the rooms, the implementation of our ideas for design and menu for our Golden. You responded flexibly to all of our requests. All food and drinks left nothing to be desired. Many thanks to the entire team, we all felt very comfortable with you and would be happy to come back. Angelika and Günther, August 2024

A wonderful time with great food and incredibly nice service... always happy again. See you next year 😉 Many thanks to Merit

Very tasty food and very nice service. We can't say anything about the rooms, we were only there to eat and that was very nice. Direct view of the Moselle. Great

Simply great, the food was delicious, the staff was just great. Short and sweet to the point 👍👍😀

Scrumptious food and a great view.

Only been there to eat - outstanding location right on the river, very friendly and competent service, really good food. Completely satisfied!

Beautiful, huge and fully covered terrace directly on the Moselle, very tasty food and great wines. Thomas and Simone live their restaurant and hotel with all their hearts. Thank you for your many years of great hospitality!

Dear team from Haus Burg Metternich, we felt very comfortable with you! All food and drinks were impeccable. The tower room we stayed in was absolutely great! Thank you for the wonderful time with you and as I said; 1971 the best vintage!! We would love to come back…

Nice and friendly service, great location right on the Moselle but unfortunately the food wasn't tasty. Fries were way too salty, but then we got new ones. My goulash was also too salty and I didn't like the rest of the side dishes either (unfortunately puree doesn't taste like anything, red cabbage only tastes like cloves and you only have to sort out the juniper berries and cloves). The waiter accepted dessert but that doesn't change the fact that you expect more for the overpriced prices. Also if it has to be regional. I would have gotten more out of it if the price had been more affordable.

Everything was great staff the food the atmosphere it was great

Nice location to eat, food is super good and the staff is super friendly. The sanitary facilities are also very clean. We had a great time, we will definitely come back here again.

We went for dinner here only yesterday evening as we are staying at it’s sister apartments for the weekend in Cochem and the restaurant was recommended to us and we was definitely not disappointed. From when we arrived and the welcoming, to the service, food, their own selection of amazing wines to the dessert my husband and I were very impressed with such friendly staff. We recommend the restaurant to anyone and everyone visiting or staying in Beilstein

It's definitely worth it, great dishes. Nice staff, because they have a chat. And a top location. (Restaurant)

Friendly and punctual staff and often comes to ask: "Is everything OK, is the food tasty, the food is very good and absolutely perfect and the toilets are nice and clean.

Beautiful......Love sitting here and eating...

A great, clean hotel with very friendly, courteous staff, delicious food, great ambience and perfect location. We would like to come again!

Very good cuisine. Lovely again

We stayed here for four days. A romantic hotel in a very nice location. We were warmly greeted upon arrival. Welcomed with a “Ich Zeit” Prosecco on the terrace with the amazing view of the Moselle. The food was very good and the staff was very friendly and attentive. We didn't miss anything. The breakfast was also good and plentiful. Our room was clean and well-kept but a bit small. The view when we got up in the morning was directly over the Moselle ,makes up for it. Thank you for the wonderful time with you. I will definitely not forget my stay in your house, we spent my 50th birthday so beautifully. We will definitely be back next year. LG from Emsland

Our place for the perfect me time. Thank you for the lovely weekend in your house. For us, time stands still for two days.

Very nice restaurant located directly on the Moselle with very attentive and friendly service. We all felt very comfortable and the food was very tasty. Also very suitable for group events. The communication in advance was very pleasant. You have to see Beilstein anyway.

Beilstein is a small, romantic place. When we arrived we received a very friendly welcome and we immediately felt at home. The hotel was great. This was further emphasized by the fact that we had the most beautiful room with a view of the Moselle for a total of 8 nights. Thank you again for everything and we'll be back😊

Super nice reception. Great breakfast, was very tasty. We were easily helped with an empty battery from our bike. Thank you again.

Many thanks to the restaurant staff. We were sat on the terrace for dinner on a sunny evening. The staff was quick, friendly and always had a quick joke on their lips. The Flammkuchen Deluxe was a culinary delight, which was underlined by the wine recommendation. We would love to come back here.

We were only there briefly for dessert and felt very comfortable. Great location with a beautiful view. Very strong service with a fresh and professional manner. Gladly again.

Dined on a beautiful terrace overlooking the Moselle. Very hospitable and cheerful reception and service. Great cuisine. Rarely have I eaten such good trout with asparagus. Great!

We spent a few days on holiday at the Hotel Burg Metternich. Rooms, service and kitchen were great, very friendly hosts and the staff were always friendly and accommodating. We can only recommend the hotel and we will definitely go there again on our next vacation. Kind regards Ulrike and Berthold Zöller

Very great restaurant with super friendly staff and very tasty food. We'd love to come back! (:

Our go-to place for good food in Beilstein for years, the new menu offers something for everyone and the quality of the food is great and the portions are TOP 😋it feeds giants. I recommend the grill plate…… Staff is quick and attentive, prices are reasonable for a "house in the first row".

We will always be happy to come to you again and again, Julia, thank you very much for the good care and hospitality. We really liked the Sleeping Beauty room and your food is simply amazing, thank you very much LG Bettina and Mario Schüßler

Unfortunately, I didn't like the taste of the watered down iced coffee. Furthermore, the operation took too long for the poor result.

We were thrilled again and are already looking forward to next year with best regards Christine Muhl and Manfred Gahr

Had a short vacation in Beilstein, very nice accommodation in the Hotel Haus Burg Metternich. Very friendly and accommodating. Very good and tasty food, delicious peach secco (very good 🤤) We would love to come back to this beautiful place 😊🌻

Were there for 3 days Rooms very clean, Service very friendly, great cuisine, Wonderful location with a view of the Moselle, Of course, the obligatory Mosel wine should not be missing. Thumbs up!

We were just there for a snack. Waffles ok. Asparagus cream soup tasteless, thin. It had nothing to do with cream. In addition, despite the relatively empty terrace, you were almost ignored, this applies to both the order and the payment. Staff tend to look away from the guests. This was similar at the tables next to us. Unfortunately not a recommendation, because it sits very nicely.

Worst coffee of my life! The cappuccino was super watery and sour, had a bad aftertaste and didn't taste like coffee. €4.90 for that is a disgrace!

Eating in the restaurant was great and commendable. Reserved for the next evening. We (2) can only recommend it. Great people :)

Very nice hotel. Great hosts. The breakfast was very sufficient and tasty. We felt at home and would love to come back

Great location, right on the Moselle! Very friendly service and delicious food. Always worth a visit!

Were only there to eat. Delicious. The tarte flambée with goat cheese and asparagus was really special. My burger a bit dry. Prices are linked to "View of the Moselle"...

We just ate there. But the food was fantastic. I've never eaten so well.

Great short vacation in Beilstein! Hotel is beautifully located on the Moselle! Room with a view of the Moselle! Nice circular hike from the hotel (Moselkrampen), which is also very adventurous! Dinner was very good but a side dish (small salad or vegetables) would have been nice given the price! Trout with boiled potatoes! Yummy! Breakfast was very good! In any case, the hotel and the service are recommended👍 Top 👍!

Very nice restaurant, right on the Moselle. Beautiful terrace and winter garden with direct river views. Super delicious food, very balanced menu, great wine list. All of this at a pleasant price. We were guests 3 times during our stay. Twice for dinner and once we just stopped in for a glass of wine, which was absolutely no problem. We were thrilled by the friendliness and the beautiful ambience. Will definitely be a guest again next time we stay

Everything was great. The chicken mc nuggets get a 10 out of 10. The apple strudel is also great.