Hohenstein-Schänke in Wolfsburg

A few days ago, I ordered delivery from Pizzawald: an antipasti platter and baked artichokes. I was appalled by what I received. The antipasti platter included things like pickles from a jar, smoked sausage, corn on the cob, etc. In my opinion, these items don't belong on such a platter. The pepper pieces were sour, meaning they were already a bit old. Then there were the baked artichokes, which were completely woody (I couldn't chew them at all) and covered with a thick, greasy layer of cheese. I felt really sick. Since the pizzeria was closed for a few days, I couldn't complain. Today, I went there and confronted the manager. He showed no interest whatsoever, and there was no apology. Instead, he told me he always does it that way. I will never eat there again. Perhaps it would be a good idea for the health department to take a look at the place...

A super authentic Italian restaurant. You feel like you're on vacation here. The pizza is excellent, and other great dishes are available upon request.

Decent rooms for one night stay. Close to VW plant, decent restaurant.

A very nice and fun evening. The food was very good. Even though the portions seemed small, we were full after just two rounds.

Unfortunately, I was very disappointed. The service didn't notice that we hadn't received our food an hour after ordering. Only after explicitly asking and explaining the situation did they inquire about the missing items, and then they realized they were still missing. Compensation was offered, but only if we placed a new order. They could have simply canceled the drinks we had already ordered. It's a shame; the customer service department needs to review their complaint handling. The price simply doesn't match the quality of the service.