HERITAGE Hamburg in Hamburg

Wir waren rundum glücklich: Sowohl das Essen als auch der Service waren perfekt.

Hauptgericht für die Menge zu teuer. Beilagen müssen alle separat bezahlt werden. Preis-Leistung überteuert. Ich hatte Entenbrust: 2 kleine Scheiben für 45€ ohne Beilagen

Sehr schöne Location aufgrund der Lage mit Ausblick auf Außenalster begleitet mit einem wahnsinnig 6-Gänge Menü. Freundlicher und professioneller Service mit klasse musikalischen Unterhaltung Silvester 2026

Toller Ausblick, sehr freundlicher und engagierter Service, angenehmes Ambiente und gutes Essen - absolut empfehlenswert! Wir hatten das Taste of Heritage Menü. Ein Austausch von einzelnen Gängen gegen Speisen aus dem regulären Menü war problemlos möglich, vielen Dank hierfür! Highlight des Menüs war der super zarte und aromatische Hirschrücken, aber auch das Dessert „I hate Chocolate“ war ein absoluter Genuss. Beim Tuna Tataki überzeugte die ausgewogene Aromatik von Zitronengras und Thaibasilikum sehr. Nur das Parmesankörbchen mit frittiertem Rucola bei der Selleriesuppe empfanden wir als zu dominant und unpassend, die Beilagen beim Kabeljau Loin waren etwas einfältig und langweilig, wobei der Kabeljau perfekt gebraten war und in seine Lamellen zerfiel. Wir hatten einen genussvollen Abend und kommen mit Sicherheit wieder!

War sehr gut. Allerdings wenn mann reservieren will gibt es Schwierigkeiten. Entweder nimmt keiner Telefongespräche an !!

🤩Sehr österreichisches Restaurant mit guter Küche💪

Sehr freundlicher Empfang, Das Essen war top, das einzige war dass der Service ab und zu ein wenig lange gebraucht hat oder auch ein wenig überfordert wirkte z.b. beim servieren der Hauptgänge und Beilagen an die richtige Person. Wir würden natürlich dennoch wieder kommen, weil das Essen wirklich super war. :-)

Essen, Service, Wein und Ambiente extraklasse. Wie hatten einen super schöne Abend.

Wir waren jetzt zum 5 mal im Heritage zum Heiligabend Menü und wir waren wieder sehr begeistert. Es gab einen neuen Küchenchef, dass Essen blieb aber weiterhin auf einem sehr hohen Niveau. Wir hatten das Menü mit Weinbegleitung und d gibt es jetzt von uns eine kleine Kritik, bei den ersten der Gängen, ging es für unser empfinden, ein wenig zu schnell voran. Man konnte den Wein fast nicht austrinken, da hatte man schon da nächste Glas eingeschenkt bekommen für den nächsten Gang. Aber das ist jammern auf hohem Niveau. Es war ein sehr schönes Erlebnis und wir sind zum nächsten Heiligabend wieder im Heritage

Besonderen Dank an die zuvorkommende und freundliche Bedienung!

Die Aussicht und das Ambiente sind absolut fantastisch. Trotz der Größe fühlt man sich an seinem Tisch sehr intim und kann sich sehr gut unterhalten, da der Geräuschpegel unglaublich gering ist. Der Service war unaufdringlich und extrem freundlich. Kleine Pannen im Menü würden sofort freundlich korrigiert. Wir hatten einen sehr schönen Abend.

Rarely have I felt so uncomfortable as a guest as I did here! Again, we need to differentiate, and we will! The food (we had the set menu with wine pairing) was fantastic, however, the service was inadequate. We celebrated our 26th anniversary there. From the very beginning, we didn't feel welcome… You ALWAYS take off your coat and don't ask to take it to your seat, as you have an extra seat. Then there was no warm welcome, no "so glad you're here"... no! And then we were rushed through the menu – if you're going to give the table to two guests (yes, we knew we only had it until 9 pm – they needed the table, as we later saw, but not really!), you shouldn't offer them a six-course meal. No one even asked for a short break between courses, let alone an extra glass of wine or later coffee/digestif (an additional business opportunity?!?). As I said, we eat out often and are happy to spend money – here? No, we have never felt so uncomfortable as a guest.

Selten so unwohl als Gast gefühlt wie hier! Auch hier muss man wieder differenzieren und das tun wir! Essen (wir hatten das Menü inklusive Weinbegleitung) war großartig allerdings war der Service nicht angemessen. Wir haben unseren 26. Jahrestag dort verbracht. Schon zu Beginn fühlten wir uns nicht willkommen… Jacken nimmt man IMMER ab und sagt nicht das man die zum Platz nehmen solle, da man ja eine zusätzlichen Sitz hat. Dann kein herzliches Willkommen, schön das Sie da sind… nein! Und dann wurde man durch das Menü gehetzt - wenn man den Tisch (ja, uns war bekannt, dass wir ihn nur bis 21 Uhr „hatten“ (man brauchte den Tisch, wie man später sehen konnte, aber nicht wirklich!) zwei mal vergibt, darf man den Gästen kein 6 Gang Menü anbieten. Keine Frage nach einer kleinen Pause zwischen den Gängen oder gar ein extra Glas Wein oder später Kaffee/Digestif (Zusatzgeschäft?!?). Wie gesagt, wir gehen oft essen und geben dafür auch gerne Geld aus - hier? nein, noch nie als Gast so unwohl gefühlt wie hier.

This place was a total disaster. I had to wait an hour and a half for my food.

Not been impressed by a meal for a long time. I would visit here just to have dinner. Incredible food

Ambiente, Service und Weinempfehlung war hervorragend. Das Essen ebenfalls. Eines der besten Abendessen das meine Frau und ich genießen durften.

Amazing location overlooking the Alster lake, superb fine dining menu with very attentive service. Thank you for a wonderful evening.

The experience was not bad but it needs a lot of improvement. I was there on 29th Nov 2020 at 9:30 PM session and I would like to share my experience honestly. - The food quality is average and it needs improvement. The chef was not friendly. - The safety procedures must be improved. Also, the Saftey supervisor (Waseem) was so rude and not friendly the seat belt was lose for my friend and they told us that the supervisor will re-check it but he didn’t and later when I told him, he responded carelessly that it’s ok. - You feel like they wanna finish the experience as soon as they can. The quality needs a lot of improvement. - The sound system and music should be improved. - The seats should be reserved upon reservation not randomly. - No value for money.

Wie immer top 👍… einfach nur ein Genuss 👌… jederzeit wieder 😊

wir haben hier unseren hochzeitsabend zu zweit verbracht - bester service, dezente schöne tischdeko, großartiges essen.

Sehr zuvorkommendes und aufmerksames Personal; freundliche und kompetente Beratung bei der Weinauswahl. Angenehme Bewirtung in der Bar beim Warten bis zur Öffnung des Restauarants. Das Essen war sowohl in der Kombination, als auch in der Qualität hervorragend!. Ein sehr feines Filetsteak und ein wunderbarer Kabeljau. Die Räumlichkeiten sind zum Wohlfühlen und der Ausblick beglückt als wunderbare Abrundung. Insgesamt sehr empfehlenswert. Es war ein Genuss und ein Erlebnis. Man kann nicht nur angeben, dass ein Geburtstag gefeiert wird, sondern das Team reagiert wunderbar!

Ein wirklich sehr schöner Abend mit sehr gutem Essen und Service. Wir hatten einen sehr tollen Abend

The food was a true culinary delight and tasted exceptionally good. The service was consistently professional and always attentive. The perfectly paired wines deserve special mention, as they complemented each dish beautifully. We were completely satisfied and thoroughly enjoyed the evening. It was a truly remarkable culinary experience.

A beautiful location, but unfortunately we had too long a wait between courses.

Es war ein toller Abend. Meine Gäste lobten die Qualität des Essens, den hervorragenden Service, den tollen Ausblick ( es gab sogar ein Feuerwerk auf der anderen Alsterseite) und die ruhige Atmosphäre, trotz der Tatsache, daß das Restaurant sehr gut besucht war. Eine bemerkenswert gute Akkustik,bei der man sich auch mit 8 Personen an einem Tisch sehr entspannt unterhalten konnte. Vielen Dank an das gesamte Team

Einfach ein toller Abend. Danke für Alles. Danke an das gesamte Team.

It was a truly wonderful experience, and we will definitely come back. We really enjoyed the beautiful view of the lake and the delicious drinks.

⭐⭐⭐⭐⭐ Unforgettable Steak Experience at Heritage Steakhouse! Absolutely phenomenal! The steaks are top-tier—rich in flavor, perfectly cooked, and clearly sourced with care. We definitely recommend the Châteaubriand 500g (Schleswig-Holstein Dry Aged) for 2. The ambiance is stylish yet cozy, with beautiful views of the Alster that elevate the whole experience. Service was flawless: friendly, professional, and attentive throughout. A must-visit for any steak lover in Hamburg!

A fantastic bar, fantastic bartenders, and fantastic drinks! 🫶

Great bartenders, great unique drinks, best view, best place

Very friendly service with explanations of the dishes. The food was excellent, especially the meat dishes, which I can highly recommend.

Alles war perfekt 😍 komme ich gerne noch w🥰🥰🥰🥰

Sehr freundlicher Service, hervorragendes Essen, tolle Aussicht

Wonderful view, very mediocre food that failed to impress us.

Einer der schönsten Restaurant Besuche seit langem

I don't think I've ever eaten so well in my life. The service was a bit slow at first, but then we discovered that there were several kitchen breakdowns. The wait was extremely worth it. My grandparents had the five-course meal and loved everything about it. As a vegetarian, I also had a great time and ate incredibly well. The waiters were extremely friendly and always up for a joke. Thank you so much for the wonderful experience.

Ein sehr schönes Restaurant mit fantastischem Ausblick. Die Tische stehen in großzügigem Abstand, so dass man an seinem Tisch auch Privatsphäre hat, was ich als wirklich angenehm empfunden habe. Service und Essen waren ausgezeichnet. Auch der Geräuschpegel war sehr angenehm. Wir haben hier einen sehr schönen Abend verbracht.

Sehr guter Service, Essen war ebenfalls sehr gut, danach in hauseigene Bar, Jahrestag schön vorbereitet, gelungener Abend.

One of my fav places in Hamburg

Wir haben mit vier Paaren einen wundervollen Abend verbracht, an dem alles gestimmt hat: Essen, Service, Ambiente, gute Stimmung…zum nächsten Fest kommen wir gerne wieder 😊

We had the four-course menu and a truly wonderful evening. Many thanks to the entire team! Why was this evening so special? The menu was like a musical experience for me: first the violins begin, and suddenly a single, clear, beautiful note sounds, which shortly afterwards fades away. The food was exactly like that; time and again, a delicate, perfectly matching nuance of flavor surprised me and brought a smile to my face. I haven't eaten with such joy and curiosity in a long time, and I waited impatiently for the next course. The wine pairing was also excellent, even though I'm not usually a fan of it, as it often seems boring to me. Not so this evening! The sommelier created a wonderful harmony with boldly selected wines and high-quality products, which further enhanced the childlike joy of enjoying food. I was particularly delighted with the Pinot Gris with its incredible mineral notes; thank you for this new taste experience! The menu was served by an exceptionally friendly and attentive service team. I loved that you weren't just served by one person, but rather experienced the entire team, a team of diverse characters who, like the menu itself, made the evening lively and exciting with their individuality. I'm already looking forward to the new menu in a few months and will definitely be back!

Lovely dinner at this place with view of Hamburg at night. The staffs are wonderful and very nice. If you have special event with your loved one or your friends or colleagues this place could become one of recommended one. The price of the food are reasonable considering the ambience and view. You get what you paid for.

I'm giving it two stars primarily for the service. It's rude, rushed, and impersonal, especially considering the prices. Especially on the part of the guy. His colleagues are definitely better. When you consider that the minimum tip is 10% of the final bill, it makes you a little angry. At those prices, we should be treated with kid gloves. The food is okay, but definitely not worth the price. The view is beautiful.

Es war ein unvergesslicher Abend (wir hatten Hochzeitstag) mit einem tollen Ambiente großartigen Service und leckerem Essen - wir werden bestimmt wiederkommen.

Sehr gutes Essen, herrliche Aussicht und ein sehr guter und kommunikativer Service haben uns verwöhnt. Ein Besuch lohnt sich hier immer!

The Heritage Restaurant on the ninth floor of Le Méridien Hamburg undoubtedly scores points with its magnificent view over the Alster Lake – the view is particularly spectacular at sunset. Unfortunately, this impression was the only real highlight of our visit. The service seemed noticeably casual and, for the most part, simply absent. We waited a full 45 minutes for our main courses. The mineral water we ordered initially turned out to be merely sparkling tap water, and only after asking did we receive a bottle of Fachingen – for a hefty €10. The cuisine was also not convincing in terms of cuisine. The linguine with chanterelle mushrooms (€32) and the salmon on fregola sarda (€44) were not up to the standard of craftsmanship one would expect at these prices. The Parmesan, which we ordered later, took another ten minutes to arrive. The fregola arrived without being cooked to the right degree, and the broccoli served with the salmon seemed more raw than intentionally firm. The ambiance at the table was simple: sparse table setting, lacking the appealing details one might expect from a restaurant in this price range. Conclusion: Those who visit the Heritage are primarily paying for the fantastic view. The service and cuisine fall far short of expectations – and unfortunately, they don't justify the high price. It might be better to enjoy a cocktail at the bar and order a portion of fries. Both will undoubtedly arrive at your table faster, and you're not paying €80 for the view.

We had a truly lovely evening at Heritage Rooftop Bar. Arriving just before 7pm, we were lucky enough to catch the sunset from inside, with beautiful views and a relaxed, refined atmosphere. We ordered two cocktails – a Porn Star Martini and Cuban Meets France – and both were absolutely delightful. The presentation was elegant, and the drinks were impressively chilled without the need for added ice, allowing the full flavour of each to come through clearly. It made sipping them all the more enjoyable. The Porn Star Martini came with a small glass of champagne on the side – a thoughtful touch that helped cleanse the palate after the cocktail's sweet, fruity notes. The balance of flavours in both drinks showed real attention to detail. All in all, it was a fantastic experience – a perfect spot for enjoying sunset cocktails in style. Would definitely return!

Super bar....with a wonderful view of the Outer Alster

We celebrated our wedding anniversary and were absolutely thrilled. The reception at the rooftop bar for an aperitif was warm and offered a stunning backdrop. Afterwards, we went to the Heritage Restaurant. – a clear, serene atmosphere combined with a breathtaking view of the sunset in a pleasant, cozy lighting ambiance. The fine dining was creative, tasteful, and simply outstanding. Each course was bold, inspiring, and perfectly coordinated. A big thank you to "ROBERT" for the attentive, relaxed, yet professional service – just the right balance to make the evening unforgettable. We will definitely be back.

Visited the venue for a comedy event, and the view was amazing (see picture). The welcome was very warm. The price for a glass of wine and a beer was reasonable, but it fit the atmosphere.

As always, I'm very impressed! Great view, great ambiance, fantastic food, and good service. As a Le Méridien Hamburg fan, I can recommend the restaurant to anyone visiting Hamburg. Well done & I'll be back. I also think a water package is a great idea.

We had a wonderful evening! The view is simply stunning and made the visit a special experience. The food was not only visually appealing but also tasted excellent – ​​each dish was prepared with love. The service was friendly and attentive. Overall, a place we would gladly return to.

We dined at the Heritage Restaurant at Le Méridien Hamburg last night and were very satisfied overall. The ambiance is beautiful, the view even more impressive – we particularly enjoyed the evening under a bright blue sky. The service was excellent: attentive, warm, and consistently friendly. The food also impressed us – especially the starter and dessert were excellent. The main course, the 32-course vegetarian linguini, could have been a bit more flavorful, but was still solid. All in all, a successful evening in a special setting, which we highly recommend.

Fast gut 🤗 ich werde wieder nicht besuchen, weil es lohnt nicht ist

So far always satisfied with the service, the food and the atmosphere. Since I'm still quite young, Heritage has a good balance between formal and casual for me. Yesterday, on Valentine's Day, I found the laissez-faire attitude of the employee with the pigtail too pronounced and therefore inappropriate. There were no explanations about the dishes and he served them on a more “bro-style” basis. In the meantime I felt more like I was in a restaurant in the Schanze. Other servers at Heritage take things a little more seriously and, as expected, appear more professional.

Yes outstanding view, good food, nice staff But It was on the list of the most romantic resto...????? When you have boumboum music in the back ground and ask to be change the answer is we can't??? The cocktails drink at 18 euros piece serve on regular glasses, total lack of little finesse touches that would have made it special. It was a birthday dinner and felt like a corporate dinner. Worth for the view,( so Go for a glass of wine ,) otherwise there are plenty of more causy , romantic places. How can a chain resto/hotel like "Meridien" have such poor music, and corporate ambience.??? at very expensive cost.....

Tolles Ambiente, tolles Alster Panorama, sehr nette & super freundliche Bedienung, gutes Essen. Gerne wieder. 😊

Sehr sehr schönes Restaurant. Der Herr am Empfang war sehr sehr nett und hat sich über den Abend sehr gut um uns gekümmert. Der für unseren Tisch zugeteilte Kellner wiederum wirkte leider weder sehr kompetent noch freundlich. Das Essen war leider nur mittelmäßig. Alles in Allem standen die Preise leider nicht in Relation zur Qualität. Dennoch hatten wir vor Allem des Ambiente wegens einen schönen Abend zu Zweit.

We only attended one event at the rooftop bar. But even that was worth a visit!

The Heritage Restaurant is located in the Le Meridien Hotel, and a visit to this restaurant is an absolute MUST! Anyone who thinks they've experienced a true "flavor explosion" has either already been there or hasn't yet enjoyed this incredible experience. You should be aware that a visit here is not for those on a tight budget. A 5- to 6-course meal with drinks for two people can easily cost €800. But it's absolutely worth it! For me, it's the absolute number 1... but only if I get a reservation for one of the four tables on the "podium." It's quiet and relaxed there. I'm happy to stay there for the grand menu for 4 to 5 hours. The main tables further down offer an incredible view, but they're not discreet and are surrounded by 40+ people.

We had our wedding anniversary in 2025 yesterday. The reservation went smoothly, and we even got the window seat we wanted. The starter was the "Tuna Tataki," which was easy to share between two people; it was very delicious. The main courses were also delicious. Our concern was that the curry for the turbot fillet would be too spicy. The accompanying menu provided a separate sauceboat, assuring us that we could tone it down further with coconut milk if needed. A very pleasant evening with a magnificent view of the setting sun, one we'll remember for a long time. The chilled music was hardly intrusive.

Breathtaking views of the city and the Outer Alster Lake, with a beautiful sunset. However, the service is rather poor and seems a bit overwhelmed. Card payments take forever.

Alles top, wie immer. Service, 5-Gänge, Aussicht, sehr gut.

Sehr schönes Ambiente mit traumhafter Aussicht, exzellenter Service und ausgezeichnetes Essen; absolut empfehlenswert

Poor customer service. Disclaimer: This review relates exclusively to the customer service of the hotel/bar and does not include any personal experiences regarding the food or atmosphere. We wanted to make a reservation at the Heritage's rooftop bar for an upcoming birthday at the end of August. Even though the bar doesn't officially accept reservations, we contacted the Heritage by phone, spoke with a very friendly receptionist, and offered to transfer a certain minimum amount in advance to make the reservation possible. They then said that this was not out of the question. Afterward, an email was sent with the discussed points, and they assured us they would take care of it and get back to us. Five weeks, another call, and a reminder email later, we are still waiting in vain for a response from the hotel. I expect much more from a 4-star deluxe hotel. It's okay that an email can get lost sometimes. The fact that the employee specifically noted the information from the first email on the second call, followed by another reminder email two weeks later and still received no response, is disappointing for a location of this class. Sincerely, Jan S.

The atmosphere is very nice; reservations are recommended. It's very clean and very friendly. Prices could be a bit lower for the quantity and quality. Otherwise, it's very tasty. It's definitely worth a try.

I sent a total of three emails and called once – it was impossible to get a response to my reservation request. It took another call to get a result. Perhaps it would have been better to book online via Open Table.... After the somewhat difficult booking "birth" (see above), I managed to get a wonderful table by the window overlooking the Alster. The view is simply sensational. The waiter (Ali) was exceptionally polite, friendly, and accommodating. We received excellent advice on our food and drink selections, as it turned out later. The meal (fillet steak) with chanterelle mushrooms, among other ingredients, was excellent; the meat was grilled to perfection. The wine was very good, and the dessert was also delicious. Overall, a wonderful experience, for which we expressed our appreciation with a generous tip. Many thanks again to Ali for his wonderful hospitality!

Der Service liess sehr zu wünschen übrig. Das Essen war sehr fein und köstlich zubereitet

Very! Great view, great food, and attentive service

Everything was great! 10 out of 10 stars 🤩. Thank you for the lovely evening! We'd love to come again.

Love this place. Steak is good, soup is great, and the chocolate dessert is perfect. The waiters are also pretty nice. The view is pretty cool too

DINNER WITH A VIEW PAR EXCELLENCE---NOT TO BE MISSED!!!Whether for a business meal, romantic dinner a deux or a wonderful meal with family the Heritage Hamburg starts you off on the right foot once you get into the express elevator outside the Le Meridien that whips you up to the Heritage in a blink of an eye. The view is astounding once you step out of the elevator and are led to your table--we were lucky enough, thanks to the Concierge, Herr Wagenfür, at the Hotel Atlantic, that a window front table was reserved for our family of 4. Alex our server arrived promptly to offer cocktails or an aperitif and recommended the Carrot Ginger soup with grilled prawn that I ended up having as an appetizer and was as good as he promised. Our table ordered both the amazing Pasta with Pfifferling and Spinach and Tomatoes as well as the Seezunge (Dover Sole) which was filleted table side and was a very generous portion and served with an excellent homemade hollandaise as well as fresh potatoes and spinach. We were so full we could not take advantage of the amazing desserts that included a lovely cheese assortment cart but we did have a shot of the Orange Blossom Geist they had amongst a cart of lovely after dinner drink options. Come for the View and the Food as well as the Service to match---a not to be missed on your next trip to Hamburg whether business or pleasure.

The service left a lot to be desired and the food unfortunately did not live up to expectations.

We visited the Heritage for our anniversary. TL;DR: It was an unforgettable experience and a wonderful evening. I found the reservation with a credit card strange, and I generally dislike this hurdle. However, the conditions are accommodating, and the reason is understandable. We were greeted warmly and shown to our table with a direct view of the Outer Alster Lake. For our anniversary, the restaurant gave us two glasses on the house. The advice regarding food and drinks was exemplary. I also really liked the water package concept. All the dishes were of very high quality and very attractively presented. The entire service staff was extremely attentive, helpful, and always available. I consider the pricing reasonable.

We had a truly amazing evening. We started with cocktails, all perfectly mixed and perfectly flavored. No outliers, simply well-executed. For starters, we had tartare with onsen egg. The egg was perfectly creamy, the tartare very finely balanced. A bit too much beetroot for my taste, but the combination was harmonious and well-thought-out. The main course: Chateaubriand for two, carved at the table. Perfectly cooked, great meat, perfectly cooked. The side dishes were equally impressive: the mashed potatoes were very aromatic, and the truffle fries with real truffles were, unfortunately, not a given in terms of quality. The green asparagus and chanterelle mushrooms were also excellent. The accompanying sauces were also well-rounded and precisely seasoned. To drink, we had the Castello di Querceto Colombi (Chianti Classico) so good that we ended up having three bottles. It paired perfectly with the meal. The view over the Alster at sunset completes the evening. The only downside: The interior is a bit dated in some places. It's not a problem, but a small update would improve the overall impression. Price-performance ratio: Absolutely fair by Hamburg standards, especially considering the quality, service, and location. In summary: Very good food, strong wine, professional service, and a view that's hard to beat. We'll definitely be back.

Großartiger Service, sehr hohe Qualität der Speisen und eine phantastische Aussicht auf die Alster

HERITAGE Hamburg truly offers a lot in terms of cuisine: The food was outstanding – high-quality in taste, beautifully presented, and well-balanced. While the selection on the menu is rather small, it is very well-chosen. We were particularly impressed by the regular changing dishes, which makes the restaurant exciting and varied. The value for money was also good – you pay a little more, but you get quality in return. A real highlight is the view: spectacular and definitely an experience in itself. Especially at sunset, the view is truly unforgettable. However, there were a few points that somewhat dampened the overall impression. Unfortunately, the service was not consistently friendly – ​​at times, we felt like we were being "rushed through," which made the atmosphere a bit unpleasant. In addition, we were only allowed to use our table for two hours, which is understandable. However, we had to wait around 45 minutes from the starter to the main course, which wasn't ideal under time pressure. Overall, it felt a bit rushed, partly because some tables were double-booked. Conclusion: The HERITAGE impresses with excellent food, a fantastic view, and a well-thought-out culinary concept. However, there is still room for improvement in terms of service and timing.

Eine tolles Haus ! Herausragende Weine und das Personal ist unglaublich aufmerksam . Menü mit 6 Gängen war ein Erlebnis.

The Heritage impressed us with its excellent service, stylish ambiance, and outstanding cuisine. 👍🏼 You feel welcome from the moment you enter – the staff is attentive, friendly, and yet pleasantly unobtrusive.🍀 Each course was prepared with great attention to detail and perfectly balanced in terms of flavor. With fresh ingredients, exciting combinations, and a great presentation – you can really feel the signature of the chef. The ambiance also contributes to the special atmosphere: stylish, modern – perfect. The service was very warm and professional – exactly what you would expect. If you are looking for quality, hospitality, and a culinary experience, the Heritage is the place to be.

Sehr gut war das Essen !!!!!!!!!!!!!!!!!

Super delicious & beautiful view!

We enjoyed a thoroughly enjoyable evening at Heritage for our 10th wedding anniversary. From the welcome at the reception with congratulations on your anniversary, to the incredibly friendly service at the table, the magnificent ambiance with a view of Hamburg and the Alster Lake, and the consistently perfect food (tuna appetizer, salmon, flank steak, side dishes, etc.) including accompanying drinks (aperitif, wine), everything was simply 5 stars. And at the end, there was even a small gift. We would love to come back.

Zum 10-jährigen Hochzeitstag einen rundherum gelungenen Abend im Heritage genossen. Von der Begrüßung am Empfang mit Glückwünschen zum Hochzeitstag, über den super netten Service am Tisch, dass grandiose Ambiente mit Blick über Hamburg bzw. die Alster und das durchgehend perfekte Essen (Tuna als Vorspeise, Lachs, Flank Steak, Beilagen, …) inkl. dazugehöriger Getränke (Aperitif, Wein) war einfach alles 5 Sterne. Und am Ende gab es sogar noch eine kleine Aufmerksamkeit. Wir kommen sehr gerne wieder.

Der Blick auf die Alster ist einmalig, das Essenist ausgezeichnet und der Aservice war freundlich und sehr professionell. Gerne wieder.

We went there for dinner and the views during sunset were quite beautiful. The service was nice and quick. We ordered the heritage tartar, which was awesome, the 350g asparagus (I'd recommend sharing it because it gets tiring quickly), and the Dover sole, which had excellent quality. For dessert, we tried the 'I Love Chocolate,' which is basically a chocolate coulant - not worth its price though. Overall, it was a nice experience.

Super rooftop, friendly and great view

Der Ausblick ist wirklich großartig – das ist auch der einzige Grund für die drei Sterne. Alles andere hat uns leider nicht überzeugt. Die Spargelcremesuppe war ein Reinfall: extrem dünn, wässrig, geschmacklich enttäuschend – eher lauwarmes Spargelwasser als Suppe. Nach zwei Löffeln habe ich sie zurückgehen lassen, was immerhin ohne Diskussion akzeptiert wurde. Sie wurde auch nicht berechnet, was selbstverständlich ist. Die Bedienung wirkt unnahbar, kühl und leider auch etwas arrogant. Kein Lächeln, kein Gefühl von Gastfreundschaft, stattdessen eine spürbar unangenehme Atmosphäre. Man fühlt sich eher beobachtet als willkommen – fast so, als würde man stören. Hier besteht meiner Meinung nach dringend Schulungsbedarf im Bereich Service und Umgang mit Gästen. Der Ort hat Potenzial – vor allem durch die Lage. Aber das allein reicht nicht, wenn das Erlebnis rundherum enttäuschend bleibt. Für mich war es der letzte Besuch.

Schöne Aussicht, angenehme Atmosphäre, tolle Steaks und sehr aufmerksamer aber nicht aufdringlicher Service. Sprich, alles zu unserer vollsten Zufriedenheit.

Beautiful location, attentive service and very high-quality food

An amazing view over the Alster. Good service, good food. Overall, a place I highly recommend. We absolutely enjoyed our third wedding anniversary.

Very nice location, kind stuff. Tasty food, especially the lava cake. The main course was basic.

Essen war sehr gut, Mitarbeiter waren sehr freundlich und zuvorkommend. Wie kommen gerne wieder.

Super leckeres Essen und eine wirklich tolle Atmosphäre 😊

⭐️⭐️⭐️⭐️⭐️ A truly great hotel! The hotel was very clean and well-maintained. I would especially like to highlight the friendly and attentive staff – you immediately felt welcome. I felt completely at home and can definitely recommend the hotel. I would love to come back!

We had reserved a table for 7 people. Unfortunately, the restaurant doesn't live up to its promise of prices. First, they forgot the drinks menu, and then only brought one for the entire table. The ordered drinks took 15 minutes to arrive. The asparagus soup tasted like green beans. Furthermore, you expect a steak for 55 euros to be cooked to perfection and that the selected cut isn't so riddled with tendons that you can still chew it. The fries were lukewarm and oversalted. One dish was missing the advertised morels, which the waiter only believed after pointing out the menu. You could have had all of this at Blockhaus for half the price, if not better. It's a shame, because the view and the cocktails were fantastic.

Tolles Restaurant. Der Ausblick über die Aussenalster ist einmalig und einfach überragend. Darauf ruht sich das Team aber in keinster Weise aus sondern sowohl Küche als auch Service liefern ab. Fantastisches Essen und top Service, macht richtig Spaß.

Soup was very delicious. Salmon was alright, beef was oily.

Ausgezeichnet! Essen und Service war sehr gut!!!!!

Mein Entrecote war lecker, ABER wirklich nichts besonderes. Preis/Leistung war hierfür unangemessen. Die dazu ausgesuchte Sauce war aber dafür hervorragend. In Summe als 4 Sterne

Wirklich ein sehr schöner Abend. Das Personal war sehr nett und zuvorkommend. Der Blick über die Außenalster wunderschön. Das Essen auch sehr lecker