Hausmann's Düsseldorf Flughafen in Düsseldorf

Today I was directed to selected, rather uncomfortable places in this restaurant because I didn't want to eat anything and only bought drinks, even though the entire restaurant was free at the time. An unnecessary scaring away of customers, which is much more relaxed in the neighboring restaurants. Next time it's better to go to Goodman & Filipo again 😉

Very friendly staff, fast, uncomplicated service. I always come here when I'm at the airport in Düsseldorf. Top 👍🏻

The food is ok, the service and atmosphere are very pleasant

We just drank coffee, we liked it, it was good. The atmosphere was also nice and calm.

Really one of the worst sandwiches I can imagine. Dried, hard and half-heartedly topped. That at prices between 8-10 euros. The latter, a card terminal in the to-go area where the 0% tip option is not available without a detour via 'custom tip', is cheeky in my opinion.

Definitely miss it!! If you order an overpriced coffee FOR HERE in a cup at reception (where tips have to be aggressively refused at the terminal), you are not allowed to sit anywhere near the window, as this is the “served part” of the restaurant with warm food kitchen should act. However, all the guests sitting there are drinking beer or coffee in the same dishes as the ones I ordered at the entrance. After a short discussion, the staff lied to me that these people were waiting for their food. However, said guests left the restaurant after their coffee. Guests who arrived later and, like me, had fetched the coffee themselves were not sent off. ABSOLUTE RUDE and never experienced anything like this before! P.S: The Flat White was underground!

They have at the table qr purchase and pay with delivery. The first two are okay, the last you can wait forever. Faster to go along the counter.

Very friendly and fast service. Can recommend the baked potato with herb quark and salad.

I am always very satisfied here: the selection is small but tasty and the goods are fresh! The service is always friendly, even when it is extremely busy in the summer months.

Wir haben die Option gewählt, am Tisch per Handy zu bestellen. Nach 20 Minuten Wartezeit haben wir dann an der Theke nachgefragt, da hatte die einzig anwesende Servicekraft unsere Bestellung noch nicht mal wahrgenommen, da er ständig die Schlange an der Theke bedient hat. Nach weiteren 10 Minuten würde dann die Bestellung von einer weiteren Servicekraft gebracht, die wohl zwischenzeitlich zum Dienst gekommen ist. Wenn man nicht bereit ist, genug Personal vorzuhalten um einen Service auszuführen, den man anbietet, dann sollte man das Angebot nicht machen. Bei einer gut besuchten, relativ großen Gastronomie nur 1 Servicekraft da zu haben, ist ein No Go. So bleibt unser Besuch im Hausmanns eine "einmalige" Erfahrung.

Always ask for receipt and make sure they deliver all you requested and paid for! I did not request for my receipt so I could not proof I paid twice for a croissant!!

Incredibly bad experience. According to the website, the cafe had been open for half an hour. The employee was there too. It looked like something you could order I said 'Good morning' 3 times and also asked if I could order something. The employee completely ignored me. I really thought he was hard of hearing, so I asked him if he could hear me. He replied very loudly, 'I can't hear you!!!!!'. You can have a bad day, but nothing can justify this type of entertainment. I hope the company knows how much competition it has. I then told this man that his boss would receive a written complaint from me. He then ran after me and asked me not to write to the boss, but said it was my fault anyway for trying to order something too early.

The fish and chips meal was delicious, just not enough sauce. The service was a huge disaster. We spent several hours in the restaurant and consumed well. At the beginning there wasn't much going on and the employees were discussing loudly and gossiping about their colleagues, so you had to listen in. Very inattentive, so much so that no one noticed that customers had left. When we ordered via scan, we waited up to 20 minutes for the drinks. So we couldn't drink the last few drinks, otherwise we would have missed the flight. They were paid for! I have never experienced so many unmotivated employees, and I come from the hospitality industry myself. Since we were sitting near the bar we could see when the order slip came out. It was then looked at and put aside and edited at some point. Price performance absolutely doesn't fit!

I don't have yo say something more (It's perfect)

super nice staff and very tasty food! 🫶🏼

Very nice and friendly staff. The ambience is pleasant. Very clean and quiet. However, there is still room for improvement when it comes to eating.

6am Dusseldorf Airport I ordered a pretty decent cappuccino and and dry untasted cinnamon roll...please do not waste your money on that piece of sweet. Really not taste and super dry. Positive side? Quiet place and you can charge your phone....

Decent airport restaurant. They are quick with the food and the bill. The Curry wurst is quite good and the portions big enough.

I had high expectations of Hausmanns in Düsseldorf Airport, as I had already had positive experiences at the Frankfurt location. Unfortunately I was disappointed. The service was unfriendly and not attentive. The food and drinks were hastily slammed onto the table without being served directly to me, even though there wasn't much going on. So really parked at the other end of the table. The home-style plate (2 bratwursts, small meatballs with sauerkraut and mashed potatoes) with a side salad and Cola Zero cost 35 euros, which was outrageously high for the quality offered. The food was lukewarm and didn't meet the usual standard. Overall, it was a disappointing experience that I'm not used to at other locations.

The restaurant doesn't work at all. On-site service is advertised on the Internet. You order using your smartphone like at McDonalds. No personal service. The tables were full of used dishes from other guests. And that at 6:30 a.m. There were very few tables occupied. The food is served on paper plates and with wooden cutlery. The slice of brown bread was dry. It was probably too long, there was probably no demand for it beforehand. Try cutting a sausage out of wood with a knife. My husband had a sandwich that felt like rubber. The coffee was good, but nothing more. At Frankfurt Airport you will be served personally at the table at Hausmanns. You should definitely not enter the restaurant at Düsseldorf Airport.

The QR code to order was missing on our table, I asked a server how to order and was scolded by the bald man with dark glasses in a manner I had to walk off before lashing out on him. We switched to a other table and duly ordered a nice lunch brought by a friendly lady who surely earned her trinkgeld on our lovely lunch. Meanwhile we watched the airport grinch clean some more tables.

Soymillk or oat milk doesn't cost extra, that's a plus. The staff is really friendly and they create a calm environment. A place to have a rest, snack and drink with runway view before take off. All Gate A are within walking distance. Would recommend a coffee here. See you next time ☕

Everything negative has already been written several times. Only the service at the counter was quite cheerful and helpful.

What a rip-off! After ordering and prepaying via credit card €18.50 for fish and chips the food never arrived. When enquiring with the waiter he said there is no more fish & chips! Now hoping for a refund from Haussmann… cannot recommend this place at all, on top staff are unfriendly and clearly stressed out.

Solid cuisine at airport prices. The service is friendly. I had the goulash soup and was not disappointed.

The terrible staff, they don't listen, they send you from one place to another, and then keep you from ordering online. Don't even think about asking something... they almost re-eaten... yes, for the price of things we were there for hours... at least they leave you in peace. What a shame that these sites, with a certain monopoly, do not know how to treat customers well... which is not difficult...

No service at the tables, even though menus are there. Many guests bring snacks from other shops and eat them at Hausmanns. Tables are not cleared, there are empty cups, glasses and bags on the tables everywhere. Simply terrible, there are better alternatives in the airport

Hausmann’s at Düsseldorf Airport is a great place for a quick and pleasant meal. The atmosphere is welcoming and the service is friendly and attentive. The menu offers a good selection of dishes, all made with quality ingredients and lots of flavor. Whether you're in a hurry or have some extra time to relax, it's the perfect choice for good food and an enjoyable pre-flight experience.

Wir wollten nach einer erfolgreichen Geschäftsreise ein lecker Bier trinken und sind ins Hausmanns gegangen. Hier wird mit lecker Craft Beer geworben. Beim Bestellen wurde uns dann mitgeteilt dass es nur Standard Helles oder Weizen gibt. Wir haben Helles bestellt und dann Beck‘s Pilsner bekommen. Dazu ist das Bestellsystem umständlich und das Team hinter der Bar sich nicht einig. Das war der erste und letzte Besuch hier!

Has definitely seen better days! In the last few weeks, several items on the menu have been "off" and the staff has reacted with slight annoyance. The menus on display and the online offering also differ, which also leads to misunderstandings and different reactions from employees. The food is okay and the price is pretty normal for an airport. We have had different experiences with the staff, from super friendly to very annoyed.

Incredibly unstructured, long waiting times, the employees don't know what they're doing. It's better to buy food and drink in the duty-free shop.

What should be highlighted is the really competent and extremely friendly service!!! We had lunch in the bistro with a baby and were served extremely helpfully. Thanks to the great team!

Very nice people. Nice atmosphere. There was free coffee

Despite the consistently high number of customers, the service was always friendly and quick! Tables are cleared quickly and cash payments can be made either in cash or by card. Gladly again.

Nice, fast order taking, enough seats, phone and laptop charger between seats!

Dont enter here, waste of time.

Horrifying unfriendly employees! Over an hour waiting time for “a” burger - no excuses, just snotty comments! Never again!!!

I ordered a beer via qr code, but it turns out that if I don't order food, no one will bring me beer. So why is it available in the app and why is there no information in the summary that I have to pick it up from the counter?

Han pasado a ordenar por app, pero aún no está ahí. Para las bebidas, el “tamaño elegido” no funciona (te da el tamaño grande). La “cesta de la compra de edición” tampoco funciona. El personal confirmó que no funcionan. Tampoco puede ordenar sin dar nombre, correo electrónico y número de teléfono. Adiós a las leyes de privacidad de la UE. Al final tienes que marcar un servidor muy ocupado para ordenar a la antigua.

Very nice and courteous employees! Haque in particular stood out for his extremely courteous manner and service:)

Very tasty food and pleasant atmosphere. Very friendly staff. Recommended

Very unfriendly waitress. We tried ordering food using the QR code on the table, but there was no evidence of self-service and it wasn't immediately apparent elsewhere either. Then the waitress placed our order, she didn't even greet us. At the time of payment the prices did not match our order as we had ordered a regular black coffee and we were charged for it as a latte coffee. The waitress didn't want to continue talking and just asked us to pay. In short, I don't recommend this cafe at all, we were practically scammed.

Good food but the service was poor and so was the environment. Was served one dish, but the other in the group was served his dish when the first had been eaten. When we were about to pay, the waiter asked if we wanted a tip and we said no. The waiter was obviously annoyed about it, threw the receipt on the table and left without saying anything. In addition, the restaurant is right next to a smoking room, so it stinks of smoke all the time.

For an airport restuarant it was good meal and fairly priced meal. Great place to eat before flying on.

5 stars to Mirasol, who really sweetened the start of our vacation with her charming and funny manner☺️

Unfortunately, compared to a few years ago, it's little more than a bad, cheap bakery, but with prices from upscale restaurants. We made the mistake of sitting down. You can also order online in the restaurant. What is quite negative is that the online version uses different terminology than the cards on the table. In the online version, Café Creme is probably a cup of coffee and Latte machiatto is probably milk coffee. But that's just a guess. The latte machiatto I ordered consisted of a half-full small cup of coffee with some steamed milk. A business practice that cannot be tolerated under any circumstances is that payment must be made immediately upon ordering. Instead of the 2 drinks and 2 dishes, only two drinks and a pannini were brought to us, with the note that the (second) foccacio was not there. By making the payment, the business has concluded a contract that is binding for both parties and cannot easily be broken unilaterally. In this respect, the hausmanns sold goods that were not in stock. This is commonly called intentional fraud. Back to the food. The ham sandwich was just soggy, ice cold and tasted sour. Hausmann's is described nicely with disappointment.

Has clearly seen better days. The online card and the card on display differ, which leads to misunderstandings when ordering. We ordered online using a QR code directly to the table. It was not obvious that some items were no longer available even though we paid directly via Paypal. We were only told when it was delivered to the table that it was no longer available even though we had paid. The alternative offers on the menu were inadequate. We will definitely NOT come here again!

Super unfriendly. We ordered food using the QR code at the table. There was no indication of self-service and it was not immediately apparent anywhere else. The waiter then brought us our order, didn't even say hello, just said, "It's still self-service here." Are you crazy?

I had a currywurst with fries there and I have to say - the currywurst can do something. It's really really good! And the fries aren't the run-of-the-mill standard things - but thicker, tastier ones. I can definitely recommend it! One point of criticism, however, is the time it takes the staff... At our table of 4 people, the first two had their food after 10 minutes - the other two only after 25 minutes. A drink also took at least 10 minutes. There was only one waitress for all the tables at the back. If it weren't for that and the rather unfriendly manner at the front, it would be a great shop! But just something above standard...

I don't think any of the employees enjoyed good training. It gave the impression that no one knew what to do when and, above all, how to deal with customers. The staff would have to be completely retrained. Because that's not how it works.

If I could give zero stars I would. Service was terrible. Waited 30mins for a coffee, and every time I asked staff where is was I got ignored or told “it’s coming”. Coffee wasn’t worth the wait either, puddle water would have been better. And worst of all, they weren’t even busy! Do not recommend!!!!

We bought about 15 products, mainly baguettes. Probably the worst. Dry, non-greasy, unsalted and I'm not even talking about the service.

Food was ok, German and a bit on the bland side but ok. Service was all over the place. The guy lost our order, drinks took 30 mins. Crazy for an airport.

The coffee is the lowest quality. (if we can even talk about quality) Apart from the fact that the coffee is so expensive, it doesn't taste like coffee, on the contrary you can taste the cup. The cup is definitely made of ......leftovers... You should try your products before serving them to someone. The business can only survive because passengers have no other choice. Unfortunately, it is noticeable that the situation is being exploited.

The faulty towers bar in Germany!!! Service is terribly slow. Waiter running the cash register seems to be doing rather strange transactions with the tips jar, while you spend 1/2 hours in the queue to buy one drink. There is no table service. Chaos.

My gf and I vomit the whole day after eating their ‘goulash’. The waiters take the dishes before ending without asking and they are rude.

Quite nice to linger, doesn't seem as extremely profit-hungry as a nearby restaurant and therefore offers a more pleasant atmosphere.

The food was good but nothing special. I guess it's an okay food for an airport.

I ordered an item that wasn’t available anymore due to an error in the app. Instead of an apology, the staff shouted something unintelligible and then made personal insults towards me after I repeated what I thought they said. Very unprofessional behavior!

No chicken available and it was not labelled before you sat down, so that was disappointing. I had the burger instead which was ok. For 20 euro. The food came quickly and it was ok. I had the lemonade and it was nice but not very cold. Overall I would not rush back.

Although it was very delicious, it was a very expensive breakfast for Japanese people.

2 waitresses for a longer queue but instead of serving the people who are queuing neatly, a colleague serves "forerunner" on the side.

The service is terrible. The people are extremely unfriendly, especially to parents with children

Very rude waiter. I had a table at Hausmanns with my family while waiting for our flight. My 4-month-old baby was crying and needed changing. I took him to the winkelraum (baby changing) but the queue had 4 other families waiting in it and we were getting desperate. I therefore started to get my baby changing items out discretely in a quiet corner by our table. A waiter watched me and then started literally shouting across the restaurant saying I could not do that - it was extremely unprofessional and embarrassing, as lots of other customers then heard him and were looking at us. I stopped what I was doing and about five minutes later I walked through the restaurant to take my baby to the changing room. The same waiter saw me leaving and starting saying ‘winkelraum’ again. I explained i understood what he meant (in German) but that the queue was huge with lots of people waiting. He shrugged his shoulders and as I walked off he shouted ‘restaurant restaurant!’ at me. He was very rude and made me feel uncomfortable. While i appreciate it may be preference not to allow a baby to be changed in this ‘restaurant’ (trust me it wouldn’t be my preference either, but I was doing no harm and no one else would have noticed) - there was no need to be so rude and shout at me in the manner he did. I would also definitely call this more of a departure gate cafe than a ‘restaurant’! Funnily enough having read other reviews for Hausmanns, it looks like rude staff is a reoccurring theme. Would not recommend or return.

The food is good but the staff are not at all friendly

Typical airport environment with sometimes good visibility. Food comes quickly, but is not received - the result was a stomach ache. In terms of taste, it still has a lot of potential for improvement. Service was quite stressful, probably due to the environment. Wouldn't eat there again.

i didnt really understand the split between sandwiches and restaurant table wise but the employee was very rude about it. he told me to move but told a family with kids to stay even though we both had the "wrong food". i find that hypocritical and made me lesser because i dont have kids.

Very good employees, Hassan is a very good guy

Das Essen kam sehr schnell und hat uns es allen super geschmeckt! Auch der Service ist sehr zuvorkommend! Wir kommen gerne beim nächsten Stop am Flughafen Düsseldorf wieder !

Very good and especially quick in serving customers. I had an A-380 burger and a coke, in no more than 15 minutes from sitting to leaving. To highlight that i was not requested to leave…just i was on hurry due to flight departure

The food is a disaster. I ordered a double hamburger and it was baked like a sole. They exchanged it for Wiener Schnitzel. The meat is smelly, the breading is full of oil, it's thin and overbaked (25.50 euros, the house's specialty). I left. I didn't want to ask for anything more. The cook should change his profession and they should change the cook. Give this place a wide berth. I'm glad I didn't eat anything there. It could have cost me my health.

I was at Hausmann's late in the afternoon yesterday and enjoyed an excellent currywurst. It wasn't my first time in this restaurant and it certainly won't be the last. I like the ambience, the varied menu and the courteous staff. One employee in particular stood out because of her courteous and friendly manner. Thank you again.

It was advertised with bock sausage. When we asked about this, they looked to see if they saw water burning. In short: no bockwurst. Ball tent.

The service is extremely unfriendly and rude! Food was ok but overpriced for the price.

Nice atmosphere and great service! I'm already looking forward to my next visit :)

Very great service and delicious food!

Super Service. Super friendly and accommodating!

The food is excellent, although quite expensive. The view of the apron is great, which makes the waiting time with children more pleasant. The service in the dining area is quick and extremely friendly; you aren't even greeted at the front. Most places have electricity and USB ports, which I think is very good. Fish and chips are highly recommended. With the sausage salad, which is very rich, large and tastes good, you only get half a roll, which is a bit irritating.

Top service force behind the distribution and checkout - Mr. Haque Thank you very much

The food was very good, the price was right and the service was particularly friendly and quick. We will definitely come back on the next flight.

The food is good. A burger for 24 euros - that used to be 50 marks - can be discussed. But the fact that you are driven out of the service zone before you have had a chance to take a look at the map is just unprofessional. Quote “do you want to eat?”, answer “I want the card” - reaction “then you have to go to the self-service area”. I would still be able to understand it if it had been full. The only stupid thing was that the online map didn't work.

Bad service, mediocre food, but expensive!

Ho mangiato a pranzo un piatto unico con salsicce, polpette, patate al forno, un ottimo strudel di mele e birra. Tutto davvero buono e con un servizio veloce e gentile

Nice waiters, everything was great.

Very good location. The food tasted very good. The service was very friendly. Comfortable, padded benches and plenty of windows to look out of. I will remember that!

The food was great, and served within minutes. I had schnitzel and strudel. Really efficient, and calm at the same time. This is a real feat! So just was I was looking for. To me, the staff was friendly. The selection is more limited than the menu indicates. E.g. no decaf coffee despite offered explicitly. We almost had a misunderstanding on coffee, but we figured it out.

Comodo, buon cibo, grande cortesia del personale. Segnalo in particolare Jürgen, disponibilissimo e super sorridente, ci ha sopportato per le 3 ore di attesa che avevamo tra un volo e l'altro. Se passate da DUS, raccomandato!

Very good hospitality at the airport departure gates. Coffee is great and the service, namely Haqul, is very friendly and accommodating!

Still in Germany but the bread probably comes from Italy. :(

Service????????? That should be enough of a statement! Your employee who was working this morning was very, very unfriendly, after criticism from a guest he reacted extremely rudely, we all don't like being criticized, but he definitely has to learn to deal with it better. A friendly nod and an apology to the guest is usually better than that. Simply smiling and thinking the rest helps 😉

We got shouted at for asking if the curry wurst is a white or brown type of sausage. The lady simply didn’t know. Then the waiter threw cutlery on our table. The spaghetti we ordered on top was very poor. They also had the courage to ask for tip at the end. To sum up, very poor.

Always tasty and always friendly service (this time Haque)

Enjoyable stay before the flight. Had the grilled half-chicken, great taste. Hassan was a friendly and efficient waiter.

Well done, good service from Hassan and delicious food

Genütliches Ambiente, lecker Essen und sehr freundliches Personal 👍🏻

Moin-ich fliege oft beruflich zwischen Düsseldorf und Hamburg gehe zum Warten, Essen & Trinken immer zu Hausmanns, immer sehr freundlich (danke, Karakas und Kollegen!), gutes Essen und sehr interessante Getränke-Auswahl, danke & bis bald ! Frank

En eldre gretten skallet servitør med briller likte dårlig at vi brukte QR kode for å bestille mat. Han mente at det var en bekreftelse på at vi ikke ønsker å ha noe form for service. Han presterte med å gi oss en leksjon på dette 😂😅 Vi og andre kunder bare lo av han. Slapp av. Vi er betalende kunder 😂 Dere burde ta vekk «Order her» på alle bordene deres om det er et problem at kunder bruker det.

Haquel sehr netter Mann. Bester Kellner sehr angenehm.

Schöne Aussicht, danke an Kellner Rami.

Took over 30 minutes to order 1 sandwich. We almost missed boarding. The prices are outrageous. It cost almost 9 euros for one sandwich. 15,80 together with two waters. The line was huge with only one overwhelmed worker taking orders/making the drinks. They need more/faster workers. The sandwich was not warm like I asked and hardly had any filling.