Haus des Döners in Düsseldorf

Not only unhygienic but dangerous to health!!!!!! Went there regularly and always bought around 4-5 kebabs. Last time, all of our kebab plates with chicken were raw. Raw chicken meat is really dangerous for your health. We wanted to clarify it on site and tried to have a conversation calmly, but were ignored by two employees when we raised the problem. We then had to describe the problem to the third employee again, then showed him the raw meat, he boldly told us that the meat was good, see for yourself in the pictures. The "boss" became loud towards us and we had to speak to him to get our money back, which became very unprofessional and unpleasant. At the end he shouted across the shop “no problem, I’ll pay for your kebab”. In short, never again!!!

Because of the disgusting accusations I will never go here again. Service but nice

Yani is cool there but after eating she has a stomach ache

Best 0 stars! No hygiene just animals

I like to eat a kebab occasionally and I would like to say that it was the best kebab I've eaten in a long time. I was served in a friendly manner and my order was put together the way I liked my kebab. If I'm here again, I'd love to come back for a kebab or try something different.

“House of Mold”, price/performance, food, staff, cleanliness are bad.

Employees here are worse than the minced meat sandwich. When asked how you would like your sandwich, they still do it the way they think, with a no-fuck attitude, no please and no thank you. No business deserved.

Meine Lieblings Dönerbude in Düsseldorf.

I was shocked when I received my kebab. The bread was moldy and there was a mouse in the kebab skewer, that was very disgusting and I will never come back and will not recommend the shop to anyone. Instead of opening a new branch every week, it's better to check whether the quality is right 😉

Worth every cent, it has an incredible good taste, and you get a loot of meat in the portion. One of the best kebab I've eaten. Highly recommend it!

Employees are really, as described, 0.0 motivated, unfriendly and the chicken meat is almost always sold out, although there is either half a spit hanging there, which I don't understand, or last time they simply got raw meat... the bread is only made warm, as you can tell that it has already been toasted. Friendliness and service must come first!

Incredibly poorly motivated employees! Not unfriendly, just 0.00 keen to work The kebab that is so carelessly applauded is a disgrace and never worth the money! Normally I fill up with a kebab at “Haus des Döners” (like in Neuss-Grimlinghausen, for example). I would have to eat 3 of these kebabs to feel full. Outrageous. Prices are higher, everything will be more expensive, but the performance will be much worse! Never again.

Delicious kebab 🥙 for in between. Always worth a visit. Delicious, well topped, special requests are fulfilled and the price/performance ratio is right. Always my pleasure.

Hardly any meat but lettuce and onions. It's a shame...

I can recommend the kebab tasted very good 👍🏻

My son really likes kebabs there

Doner kebab was good, a bit too spicy. It is very loud in the restaurant because of the music, among other things. The atmosphere goes like this.

Fries 🍟 old and staff unfriendly definitely not going there again..

It is absolutely not okay to take customers you know first.

For me one of the TOP 5 kebab plates in Düsseldorf: top-seasoned meat, very tasty sauces, good portions. Only the temperature of the meat occasionally leaves something to be desired. left over.

Ate three flies, unsanitary conditions, expensive and tasteless!!! The only good thing is the toilets

Was called “resho” by an employee who was about 1.87 tall and then after I looked shocked, I was looked at provocatively and asked what was going on? I think most people know what the word means..they thought because of my skin color that I knew what it meant. THE STORE LOST ME AS A CUSTOMER IN ANY WAY. TIKTOK CRITICISM IS ALSO NOT RECOMMENDED eseen was then done half-heartedly and so it did tasted. Please provide a statement on the comment resho

I've eaten a kebab on site a few times. In my opinion the mix is ​​right. The meat has always been juicy, the bread is crispy and the sauces (herbs and hot) taste really good. The guys on site are in a good mood, always have a relaxed saying and the kebab is made with love :) I'll be happy to come back.

Best team, very nice guys, really make an effort, friendly and competent. The meat is really juicy, the bread is fresh, everything is on point Perfect 5 + thumbs up, keep it up guys

Unfortunately we were very disappointed, we know Haus des Döners from Wuppertal and thought that the standards would be the same everywhere, far from it. We ordered the small portion from the HDD plate to eat on site. When I called it up and picked it up at the counter, I was shocked. The meat was served in an aluminum bowl (like the delivery service). When asked, sauce was added first. The person preparing it either had no desire or no idea, who knows? When asked if there was any cutlery, there was a hand gesture that pointed to the plastic forks on hand. As we looked around, we saw other guests who were getting their food on metal plates and cutlery. I wonder, were we second class customers!? In the end when we paid we didn't have a bad time, here we were also ripped off. ICE tea in a bottle was charged €3 and a can of cola was €4.5 plus €0.25. When we asked, we were told “the price is the same”. This was our first and last visit there. I absolutely cannot recommend this kebab house! 😡

Quality of meat disastrous. Tasteless Fries soggy. More expensive than somewhere else where it tastes much better The first and last time

Everything is great, but a little more meat and you have to add more sauce, a lot more sauce, because there was almost none of it, if you add more sauce, you will be successful, because the quality of the product is good :) Regards

Unfortunately Haus des Döner is not Haus des Döner. There are significant differences between stores. Unfortunately, this one is extremely bad. The employees are completely unmotivated, ask you what you want 3 times, even if you are the only customer, and then incorrectly enter the food that they prepared themselves into the cash register. In the future I'll go back to the shop in the city center, everything is great there.

The food is delicious but the meat is very fatty and oily so that bread tears open and drips. Overall, a delicious kebab.

The staff was unfriendly and didn't listen at all and in the end the employee blamed me even though he didn't constantly interrupt. I no longer come to this location and I advise everyone not to.

Price: normal to more expensive Chicken didn't taste like any seasoning. Unclean meat, I found a chicken hair there. Statement about the fries in the 14€ kebab plate: “It tastes like newly warmed fried fries, but it’s ok because we didn’t eat anything today”

Amazing kebab, one of the best in duseldorf

Bought kebab there today. Unfortunately really bad, very bad. I've never eaten such a bad kebab before. Instead of the sauce being on the meat or at least throughout the whole kebab, the sauce was only on one side and at the very bottom after you were almost finished with the kebab. Unfortunately, first time at the store and last time.

Best Döner Haus in the town. My experience was very bad last week with the guy at billing counter. My request to them was a Durum (half Falafel + half chicken), and I said was ready to pay for full chicken (which is costly amongst both). The guy said: "I cant help you and laughed" morover "he said its system". I understand its not possible sometines due to limitations. But a open question to Haus Des Döners: isn't customer satisfaction more important and proving them with tailored solution. If it wasn't possible was totally okay. I am your Fan. But he laughed at me for no good reason???

Last night I ordered a chicken kebab and a kebab box with chicken and salad to take away. Our conclusion: unfortunately the worst kebab dishes we have eaten so far. Price-performance ratio miserable! €8 each is so overpriced for these products. The meat content in both dishes was minimal in relation to the bread and salad. We definitely won't get something to eat at Haus des Döner again. Before my evaluation, I personally shared my feedback with an employee today. However, she seemed overwhelmed by the direct but friendly criticism and only responded with a smile and pulled out her cell phone. I definitely expect a more professional response in such cases. This review should therefore hopefully be helpful not only for potential customers, but also for service staff.

Doner kebab is good, but used to be better. The cutting machine deteriorated the product. Still a good kebab, but a bit expensive

A week of diarrhea from the disgusting kebab! Food poisoning is included in the €8 for a kebab, unfortunately not pumping your stomach.

Rarely have I had a less friendly cashier. 1 star due to service. Tip at this point: Don't place your order with the fatter cashier.

It is magnificent in every aspect. We definitely recommend it.

Mahsun, Ramazan, Veysel abi, everyone is doing a really great job here. Always happy, for me the best kebab right here in Düsseldorf. See you again soon :))!

Was delicious. I can only recommend.

8 euros for minced meat kebab, you can do it, you don't have to.

The quality has completely deteriorated, it's no longer what it used to be and it's expensive

Some ayri didn't even look me in the eyes and left my remaining 2 euros in the tip without asking. If I see you again I'll put you on the bottle.

My wife and I ate here, the meat was raw and tasted bad, they sell raw meat to people.

Too crowded as always... people are queuing outside. Too too expensive Too small

Very tasty kebab, dürüm or what not. I often go there before heading to the cinema or after I get home from work and have never been disappointed. What I particularly like about this kebab is the delicious salad or sauces. But by far the best thing is that the bread is really crispy, something you don't see that often with kebabs.

Used to be one of my favorite kebabs. But since "the device" took over the cutting, I've been sold burnt (black) meat several times. In itself it's a no go, but charging €8 for it is simply disrespectful to the customer.

Atmosphere is nice, everything is new and stylishly furnished. Problem - Food is not tasty and “hospitality” is a no go. We won't be coming back, there are much better kebab shops in Düsseldorf

Everything is absolutely standard. Meat typically purchased Tk skewer. Bread has nothing to do with kebab bread.

And again bad service because of sauce at the end of the kebab. Saying that it won't work is an impertinence and you wait 15 minutes for 2 kebabs

Unfortunately, I expected a lot more from the hype kebab...I wasn't full! And that for 8€. The only thing that was really great was the bread - delicious and fluffy. Otherwise a completely normal Stanni kebab. Disappointing...unfortunately my expectations were not met.

Extremely friendly employees, totally communicative and responsive to the customer's wishes. Very tasty food! Can only be recommended.

Best kebab in Derendorf... Palace of Kebab what is that... It can pack a punch

Promising store name, disappointing performance! Under the name "Haus des Doner" I had set my expectations above average, but from inexperienced hands I received a standard kebab (minced meat and ordinary bread), which was also cut by the "device".

Used to be good! Hardly any meat today, bread not crispy! The whole thing is a mess and we don't want to talk about the staff! The price for the frass is a disgrace!

The store has completely dismantled. Since cutting with the machine, the kebab no longer tastes good because the taste was able to develop better through the hand-cut meat. So just one standard of many has become absolutely bad

When the store opened everything was great. Nowadays (especially since the device was introduced) the meat is no longer so good. Often it is just done and quite flabby. Sauces and vegetables are still very good.

Döner bread, which has become a culture settled in Germany, is delicious and delicious.

I'm sorry the restaurant no longer offers benefits. It seems that there are frequent changes in staff and the employees have no knowledge of preparing the kebab. Although the automatic kebab meat cutter looks modern, it appears that the meat is not properly grilled before being used for the kebabs. Such problems never occurred before the machine was used. And a kebab for 8 euros? Without a combo menu, a plate even costs 14 euros? The restaurant seems to have lost its original appeal that drew people to visit. I have to be honest and say that I have been eating kebab here since the opening event where a kebab was sold for 1 euro. I just can't understand how it could have gotten any worse. I can no longer accept the different sizes of the kebabs. Does the kebab have different prices every day? Is that the reason for the different size? I feel like you invested too much in just opening several kebab shops.

For the money we pay for a kebab now, the service should be a little better and unfriendly. I was there last week and you had to tell them what you wanted to order 20 times and they still didn't understand or hear it.👎👎👎👎👎👎

We realized afterwards that they took more money from us. We only ordered a normal kebab and paid €2 more. Pay attention!!

Pretty standard food and very fast service, but the workers barely speak english and seem hostile if you don't speak german. Attitude as if they're working there as punishment. They didn't even remember what I ordered when I wanted to pay and leave. Stay away if you're a tourist, leave your money in a place that makes you feel welcome.

I always order something to eat after work I pay extra for sweets but they are never there I think it's a shame you don't do something like that but taking money is no problem never again!!!!!

My kebab for €7 was empty. Never experienced anything like this.

Very tasty 😋 very quick preparation and nice staff

Employee disaster. 4 people are busy with an order, and so slowly.

Best kebab in town!! Meat really good, fresh salad, delicious sauces🤜

Essen war in Ordnung, aber was ist mit dem Personal los? Wie können solche Menschen einen Laden führen. Es fehlt nur noch dass sie die Kunden hauen und außerdem werden Frauen richtig angegafft und es werden unter den Mitarbeitern eklige Bemerkungen gemacht, man darf nicht mit Frau oder Freundin hingehen einfach ekelhaft. Einfach frech und Maximum unsympathisch. Alles schnell schnell man kann nicht mal richtig bestellen. Wer mit seinem Geld schlecht behandelt werden möchte ist hier genau richtig.

The fat employee gave me a very cold kebab, please check it out.

Rassistische Mitarbeiter. Begrüßen Asiaten auf chinesisch und finden es dann lustig. Würde dort nicht hingehen als Asiate und jedem Anderem empfehle ich auch zu ner anderen Dönerbude zu gehen.

Harika Bir mekan.Çok temiz hijyenik.güleryüzlü hizmetleri ve tadı harika dönerleriyle çok güzel hizmet veriyorlar

Top Döner Kabab nice freshly cooked clean

Die Mitarbeiter waren sehr freundlich und schnell, der Laden ist sehr sauber ABER als wir fast mit dem Essen fertig waren isst der Mitarbeiter, der das Fleisch schneidet, am Ende der Theke mit den Fingern etwas auf die Schnelle! Das alleine ist kein Thema ABER dieser Mitarbeiter leckt sich die Finger nach dem Essen ab und anstatt sich die Hände zu waschen geht er wieder zurück und schneidet ohne Handschuhe weiter das Fleisch!

Essen wirklich gut. Hände waschen von der Arbeit wäre wünschenswert

Die Döner schmecken ganz okay, viel zu scharf wie ich fand und durch das viele Gemüse auch wirklich gewöhnungsbedürftig. Das Brot war hingegen ganz gut.

Lange nicht mehr so schlechten Döner gegessen. Man sagt zu dem kein scharf und der macht die halbe Dose rein. Ehrlich nie wieder!!

Racist personnel, made fun of me when I said Chicken and not Hänchen. Or in their pronunciation, Hänschen...

Ekelhaftes Döner, für den Preis hätte ich viel mehr erwartet!! Haus des Döners ist nur der Hype, mehr nicht. Es gibt viel bessere Läden in Düsseldorf, wo man gut Döner essen kann und sogar Satt wird.

Hab inmein leben kein schlechteren döner gegesen nimehr...

War gut, das Angebot einer Halloumitasche war super. Etwas wenig Soße

Der Döner ist maximal durchschnittlich. Preis Leistung stimmt nicht. Erschreckend: Meine Freundin holte zwei Döner zum mitnehmen, wurde von den zwei Angestellten verbal belästigt und als Kundin nicht wertgeschätzt - die Bestellung wurde falsch aufgenommen, sodass die Döner wegen scharfer Saucen kaum genießbar waren. Unnötigerweise wurden noch Symbole auf den verpackten Döner gemalt, welche nicht angebracht sind. Vielleicht begegnet man den (weiblichen) Kunden hier etwas mehr Respekt und konzentriert sich auf seine Arbeit und nicht auf das Anmachen von Gästen.

Always a good choice!! Friendly stuff and delicious food 😋

Super Bedienung junge Dame sehr nett. Essen war auch super und frisch

Sehr sehr nette Abla an der Kasse im Servicebereich . Supper herzlichst empfangen sehr sehr leckerer Döner die Saucen sind einfach nur top . Preisleistungsverhältnis in der aktuellen Zeit top .8€ für einen Döner da bekommt man was für seien Geld was man für den Preis auch erwartet Supper 🫶🫶👌👌👌🌹 schöne grüse vom Nachbar neben an Bürgerladen #Bader#😊

Echt lecker der Döner. Aber extrem wenig Fleisch obwohl man ohne Salat bestellt.. einmal dachte ich aus versehen ok.. aber jetzt sogar noch weniger Fleisch obwohl ich ohne Salat bestellt habe! Meine Frau musste lachen ich aber sauer 😤 da bekommt man für 7 eur woanders mehr

Kurz nach dem ich von dem Mitarbeiter an der Kasse hingewiesen wurde die Bestellung an einer bestimmten Stelle aufzugeben, habe ich es beim anderen Mitarbeiter, wie gebeten, getan. Jedoch war der Mitarbeiter, der die Bestellung aufnahm, total unfreundlich und unverschämt. Denn ich habe gebeten ein Dönersandwich vom Hackspieß zu bekommen. Daraufhin antwortete er in türkischer Sprache mit „o döner değil, yılan eti”, was man mit “das ist kein Dönerfleisch, das ist Schlangenfleisch” übersetzten kann. Für mich ist es wichtig, dass es Helal ist. Daraufhin bekam ich die Antwort “burası papazkesimi”, was man als “hier wird christlich geschlachtet” übersetzen kann. Nach dieser Konversation scheiterte meine Bestellung eines Dönersandwiches, weil ich kein Appetit mehr hatte. Ich verabschiedete mich und ging. Abgesehen vom Alter, wer nicht in der Lage ist, neue Gäste respektvoll und serviceorientiert zu behandeln, dessen Küche möchte ich erst gar nicht sehen. Da fragt man sich, ob die überhaupt die Gesundheit der Gäste berücksichtigen?!?!? Das Dialog bei der Bestellaufnahme war daher sehr inkompetent. Jedoch die erste Kontaktaufnahme an der Kasse war freundlich und professionell, daher nur ein Stern. Das war meine Erfahrung mit „Haus des Döners“ und somit auch die letzte.

Mein Lieblingsdöner mit gutem Fleisch, super Saucen und die Mitarbeiter achten auf Wünsche.

Sehr guter Service,Döner war lecker Pommes auch,nur etwas zu teuer,sonst👌👌👌👌

Das Essen selbst war sehr lecker aber was danach zu Hause passiert ist das war was ganz schlimmes. Ich und ein Kollege hatten mehrere Tage einen feuchten Stuhlgang. War ein sehr sehr schlechtes Erlebnis, denke hatte was mit dem gammelfleisch zu tun.

Vergleichsweise kleiner Döner, geschmacklich aber gut und leckere Soßen. Größter Kritikpunkt ist der Service. Die Herren hinter dem Tresen interessieren sich nicht für ihre Gäste - es sei denn, es sind anscheinend ihre Bekannten/Freunde, die dann herzlich begrüßt werden während man selbst darauf wartet, bestellen zu "dürfen". Ich schließe mich den vielen Rezensionen vor mir an und werde meinen Döner zukünftig woanders bestellen.

Haben heute dort eine Döner Box und einen Döner Teller gekauft.Das Personal kam mir dort überfordert vor, zudem habe ich noch nie so schlecht gegessen. Also werden uns da nichts mehr holen.

VERMEIDEN!! Food was good but my goodness. The staff need some professional training in how to serve customers. They laughed at my rusty German and thought I don't understand German. Upon paying €7.50, I handed them a €20 bill and the cashier gave me €2.50 in return slowly while staring at me. I was waiting for the rest but he just froze. "I gave you 20" I said. Then received my €12.50 change. INCREDIBLY rude assuming I was too stupid to notice how much I gave them. It was definitely not accident. Absolutely avoid this place if you don't want to be ripped off. There are plenty of Döner shops that would never try something dumb like this. AVOID THIS SHOP.

Döner Teller ist lecker. Gute Soße. Viel Fleisch.

Zu teuer für zu wenig ! Fanta 2,50 Euro , Döner 7,00 ! Abzocke

War nicht schlecht aber für den Preis nicht gut genug.

Lecker usw keine Frage, aber hingegen sollte man auch Fleisch rein tun nicht nur Salat amk

Das Essen hat wunderbar geschmeckt

Die Dame die dort als einzige Frau arbeitet hat ihr Job verfehlt… sie sollte sich am besten was anderes suchen sie bereitet Pommes vor ruft den Gast zur Theke obwohl 6 Mitarbeiter hinter der Theke waren und keiner was zu tun hatte vorallem saß ich 1m von der Theke entfernt die konnten es auch rüberreichen aber nein die Dame war sich zu bequem. DER GAST WIRD WIE EIN KÖNIG BEHANDELT MADAM NICHT DER KELLNER !!

Oh god i love this Place. This is the best döner restaurant that i have ever been to! The Staff were Friendly and most importantly, the Food was just out of this world! Their special sauces are very good, so i suggest them to you people! :)