HANS IM GLÜCK - MÜNCHEN Tal in München

Last night we had the most horrible service experience ever in this restaurant. Burgers we ordered were mixed up between plates and my friend got a burger which included avocado. He is allergic to avocado and immediately when he took the first bite he realized that it was a wrong burger. He told this to waitress to get a new burger but the waitress was hesitant to do this. Her explanation was that we should have listened more carefully when the food was brought to the table. The restaurant was quite noisy at the moment and we had no reason to suspect a mistake since my friend was only one ordering sweat potatoe fries which were on his plate. We asked to talk to the manager. At this point the situation became even more ridiculous as the manager accused us of changing the burgers ourselves. We told him that we are not going to pay for the food. After that he very reluctantly took the two burgers that were mixed up and we got new ones.

Very friendly staff, very good organization, fast and very friendly service. The food came very quickly, was very, very good and we had a really nice lunch. 👍

Mega delicious citizens! Top service! We would love to come back!

Good chicken burger but normal cocktail juice, halal burger according to them but i preferred to order chicken, good service and friendly staff, nice atmosphere, very high prices. I don’t recommend because of the high prices.

Bad service, bread too old and falling apart.

This was my second time in this branch - it's something different. On my first visit years ago, the food was OK - not good. I didn't understand the hype back then. I was there with my girls on Saturday and once again it was disappointing. The burger (classic) was very dry and the patty tasted old and rancid. After we had finished eating, we were literally pressured to order something again. After we said we would like to wait and finish our first drink, we just said we shouldn't take too long. After 20 minutes the waiter came back… we were forced to order dessert and the second round of drinks. We would have been better off getting the desserts somewhere else. The chocolate cake with vanilla ice cream and cream, which was supposed to be warm, was like old shoe sole - inedible. Same game as before, as soon as we had finished eating the waiter was back and we either ordered again or left (our drinks weren't even empty yet). When we were criticized that the dessert really wasn't good and that it was unfriendly to harass guests like that, we got a dirty look. When I came from the toilet, the girls were getting dressed. When I asked why we were leaving, the boss himself said that we had already been sitting too long and didn't order enough, there were still a lot of people waiting - very charming! In the end, 2 couples were waiting at the entrance... This kind of treatment is really shameful and it wasn't a comfortable evening there! If they had let us, we would have spent the entire evening there and repeatedly ordered drinks and possibly food. If you don't want to, you already have it. Definitely not recommended!

Delicious burgers 🍔 and very good sweet potato fries and not forgetting the “house brand” sauces AND very !! friendly staff THANKS

The food was great, the drinks were great and the atmosphere was great but the music was a little too loud

Mayra and her team were very courteous and very friendly, so we would love to come back

'Hans im Glück' - used to be our place to eat burgers, but unfortunately a bit disappointing on our last visit: the service was rather slow, the mixed drinks - we had cocktails with and without alcohol - were rather bland and thin and the burgers were still okay, but somehow very dry and boring. We covered everything with a lot of sauces and ketchup, and then it was fine, even if the price was too high. Request to the restaurant: do a little better to ensure cleanliness: some surfaces were sticky and the lamps hung very low above the tables were full of splatters of sauce, hope it was sauce, looked really unappetizing. We were there with visitors in Munich and were a bit embarrassed about our selection of 'Hans im Glück' that evening, especially because of the lack of cleanliness.

Very well attended Hans im Glück branch in the valley, which is not one of the worst in Munich, but just delivers the same quality of burgers as the chain elsewhere. And it's mediocre. There are so many very good burger joints in the city that you don't have to go here. Recommendations instead: CA-BA-LU, King Loui, Little Flo.

Good sandwiches at a reasonable price.

They have burger and salad menus. I can say that the salad is as satisfying as the hamburger. The sauces they use are different and proportional, not the style we are used to. The taste lingered on my palate. They give an English menu. One of the employees, a man, was harsh. After the field, the female waitress became the assistant.

I ordered a Bueger with just cheese and meat. First a bueger with salad came. He apologized and then said something different again. I didn't get any compensation, which I think is a shame

Delicious as always, fast friendly service The seats are a bit dirty and could be replaced.

I ate here for the first time. It was very crowded that day and it's understandable that you have to wait a little longer for the food, but our food arrived slightly warm, limp and with the wrong meat. I'm not one to directly complain or give a bad review about something like this, but certain staff there were really not nice. When paying there were options with percentages of how much tip you would like to give. I didn't want to give a 10% tip that evening and pressed the appropriate button. That look I got and an annoyed “Pff don’t you want to tip” shocked me! I understand the forces that work hard on a day like this, but the decision was still in my hands whether I wanted to pay more or not, and then the percentage was still added to me.

Super great atmosphere, perfect for dates. Burger was okay, but had better ones. --- real nice old school hip hop tracks and 2000 classics, amazing forest vibe Fantastic ambience, burgers okay, I am Indian and need more flavor. Definitely worth for dates and just worth for an experience.

Unfortunately, my visit to Hans in Glück Munich was a big disappointment. The food was served to us far too cold, which significantly diminished our enjoyment. Even worse was the unfriendly service - we were largely ignored and had to wait forever until someone even took our order. Unfortunately, the drink was also a failure: it was so oversweet that it was barely drinkable. Overall, I had the impression that no attention was paid to the quality of the food or the service. Unfortunately I cannot recommend this restaurant.

Special atmosphere, very beautiful, well-kept and tasteful space!! The tasty burgers and the salad with high protein that we tried were very filling and tasty, it could be a main course because its ingredients matched well!!! The staff is kind and excellent communication!!!! Congratulations for everything!!!

The place is very nice and from the reviews we expected the food to be good too. We waited a really long time at the entrance to be able to sit down and then, after sitting down and ordering, the drinks were never brought to us even though they were credited to the bill. High prices and mediocre products. Furthermore, there were undeclared ingredients in the sandwiches. We asked about it but they behaved rudely.

Very nice and organized employees. Despite the many customers, the food came very quickly. The only thing is that the drinks are full of ice cubes and are quite cold in the winter temperatures

Everything was excellent, food, environment, service... finally a place where the waiter speaks perfect English

Very tasty food, quick and friendly service and cosy atmosphere. 100% positive feedback!👌

Super tasty, very nice service.

The place is very good, the food is delicious and the staff is helpful… I recommend it… In Munich

Price-performance isn't really right. Condition we had rather unmotivated and bored. Burgers loveless and rather sparsely topped. There are definitely better Hans im Glück restaurants. Overall, it was tasty, the drinking was good and the service was okay, but I can't really recommend a visit.

Super nice atmosphere, very nice staff and delicious food😍 And as a child of the 90s, the music makes me extremely happy👌🏼 Thanks to the entire team!

I've been there many times and the food is always so good. There are also plenty of options for vegans and vegetarians. The service is also very good. You can get a seat quickly even if you don't have a reservation.

Stumbled upon this location was a great choice the food was really good and the staff was really welcoming and attentive to our table! Didn’t have to wait long for the food, we was really hungry and the food was satisfying! The atmosphere was cool! And the decor of the restaurant was really nice! Evening was enjoyed!

Unfortunately an absolute flop. The burger was only lukewarm, the brioche bun had been in the oven for way too long, the bacon was missing and the meat was extremely dry and completely cooked through. The sweet potato fries were good. The toilets were just as disappointing as the burger. Unfortunately, the penetrating smell of urine and a few small fruit flies do not indicate hygiene. In addition, we announced right at the beginning that we would like to redeem the NeoTaste voucher. When we paid, we discovered that there was only a quota of 5 vouchers per day and that they had already been used up. The info would have been good at the beginning. As compensation we were then given a waiver of at least one drink. All in all, unfortunately not recommended, especially considering the comparatively high prices. You can eat much better with the money.

The waitress was unhappy with her tip and made sarcastic comments about it. As she was leaving the restaurant, she intentionally bumped into my sister with her shoulder. Such behavior is completely unacceptable - rude and disrespectful.

Like every two weeks, my friend and I went to Hans im Glück again today to treat ourselves to a little break with good food. There is absolutely nothing to complain about the quality of the food - as always, everything was perfectly prepared and delicious. However, the service this time bitterly disappointed us and ruined the entire evening. Before we even got around to placing our order, the employee Lucila pointed out to us in an extremely rude manner that we *had* to tip. They actually insisted on a full 10% - a demand that left us completely speechless. (And we always tip) This pushy manner completely ruined the mood at the table and resulted in us spending the entire evening feeling irritable and uncomfortable. Such behavior is completely unacceptable in a restaurant known for its high standards. We sincerely hope that such experiences remain the exception, otherwise we will have to look for an alternative.

Food was good. However the service was sub par or almost non existent.

Unforgettable strudel with apples, visited every evening in Munich, beautiful ambience and atmosphere.

Sweet potato fries and chicken burgers were amazing 😻 Cristina took very good care of me. 🫶 Everything is great, I hope I come back.

Delicious and interesting drinks on the menu😊. The burgers are normal, I didn't notice anything special about them for the price offered. Very expensive!!!

Very well eaten and service attentive and friendly! We'll definitely come back!

I called at 10:40 p.m. to ask what time the kitchen was open until. A gentleman answered the phone until 11 p.m. Then I asked if we (a group) would definitely get something to eat if we got there in 10 minutes. I was told, yes. We paid a taxi and were at the restaurant at 10:50 p.m. Unfortunately, the same person then informed me that a spontaneous decision had been made to close the kitchen. Unfortunately, that was very annoying because we relied on the promise. Otherwise we would have gone somewhere else and not spent money on a taxi.

For a Late dinner is always good. Cocktails are great .

Hans im Glück – A pleasure for all the senses! I had the pleasure of dining at Hans im Glück recently and I can say with full conviction: it was a real experience! As soon as you enter the restaurant, you are captivated by the inviting, modern atmosphere and the cozy interior decorated with birch trunks. It almost feels like a little getaway. The burgers are the highlight! The selection is diverse and offers something for every taste – whether meat lover, vegetarian or vegan. I chose the “Geissbock”, a burger with spicy goat cheese and cranberries. Simply delicious! The ingredients were fresh and the combination of flavors was perfectly balanced. The quality of the meat and the homemade sauces are particularly commendable. The side dishes also deserve recognition: the sweet potato fries are crispy on the outside and wonderfully soft on the inside, and there are also delicious dips. The range of drinks, especially the homemade lemonades, rounds off the experience. The service was extremely friendly and attentive without being intrusive. The employees always have a smile on their faces and make you feel completely comfortable. Conclusion: Hans im Glück is definitely more than just a burger restaurant. It is a place where you enjoy spending time and every meal becomes a special moment. If you're looking for delicious burgers in a great atmosphere, you shouldn't miss a visit. I'll definitely be back!

Best Hamburger I ever ate !!! I had a cheeseburger and added mushrooms and hash brown with a side of fries and rum and coke I was a bit upset that we had to wait a while as the guy who seated us placed us in a corner and then left so waitress never saw us but once we called her over and changed places amazing service....so go there enjoy the quality and tasty food but make sure they don't sit you in the corner..

Nice service, cool atmosphere, the burgers could have a little more meat. Otherwise good selection.

We had to wait a long time before we were served. The place wasn't that full. The waitresses stood around and chatted. The food was very good. We'll be back again.

The burger was very good and the staff was very attentive and friendly.

Very friendly staff, delicious food and reasonable waiting time. Gladly again.

A very pleasant experience in the center of Munich. All praise for the burgers, and especially for the sauces, which are theirs and are top notch. Burgeraj is decorated in an original and modern way.

Nice, friendly shop, like all Hans im Glück, It's best if you make a reservation

Is there any burger place that's as good as this?! I love the vegetarian burgers here. Easy to eat as well unlike those giant burgers which have sauces oozing out from all sides. Best in Munich!

Wonderful ambience, like pretty much every Hans im Glück and very friendly service. There were five of us and we had special requests (some of us are vegetarian and a friend is pregnant) and it was all unproblematic. Our waiter took the time to please everyone when it came to the food. And although the shop was very busy, we received our drinks shortly after ordering and the food straight after. And it was really tasty and warm!

Delicious. Friendly service. The food was ready quickly.

The location of the restaurant is very excellent and the place is beautiful in the atmosphere. We ordered the meat burger once, it was delicious and the potatoes were normal, but the chicken burger was bad for me, it had an unpleasant taste, and the shame of the place is that the service is bad, no one is around you and they are late in ordering.

Worst Hans in luck I've visited. The orders either didn't come at all or came way too late (when we asked for the bill). The dessert was inedible. I also feel like my buddy from abroad paid way too much too. He had a citizen in the menu and a dessert and paid over €35. So a no go.

Very good burgers with plenty of vegan options. Love the ambience and the service

Very very tasty food, The service is outstanding. The waiters try to accommodate every request and are very attentive to empty drinks. The food came within 15 minutes, even though it was really busy.

Excellent vegan burgers. prices normal. very nice place.

Pretty decent burgers in the heart of Munich. They have a kind of menu with a burger + side + cocktail (with or without alcohol) that is quite worth it. The terrace is pleasant, because inside the place it is very hot in summer. The staff is very friendly and attentive.

Very good atmosphere and delicious food

Even if we are older we would like not to be like that Be treated as complete idiots.

The value compared to the taste is considered expensive. The place is very nice and the location is in the center

Food was great. Service initially typically Bavarian (unfriendly, in my experience), but then very nice. It's very tight, a little more space would be great. I sat back to back, separated only by a plastic screen, from the person at the table behind us.

Nice brewery with great beer. Friendly and fast staff. Advise!

A busy restaurant in the heart of Munich. Friendly staff and good burgers. We waited about 30minutes for a table (with no prior booking), quite reasonable in this area. I wasn’t disappointed with anything but it’s not a restaurant I’m dying to go back to. Fair-ish prices and good food. A bit on the pricey end for what you get.

Cozy shop, friendly service and delicious food. What more do you want? 😁

The roadside is very noisy and dirty

Great burger, fast service despite the restaurant being full and the food came quickly. Friendly staff.

Slow but friendly service (understaffed), they gave the wrong burger to my company and forgot my Spiegelei. The burger meat tastes awesome and they have awesome drinks, though.

The best German food in the área. Fast and efficient

Everything was great, but a little tight.

I expected more! Burger was. . . . Side dishes were the best! Staff very nice.

I have to admit that I had a prejudice against Hans in Glück. In general, I'm not a big burger fan. And not a fan of chains. Yesterday I was proven wrong. Very large selection of burgers 🍔, including vegetarian ones. Mine was with mountain cheese and tasted very good. The sweet potato fries were also very good. The portions could have been a little larger for me as a good eater. But that is the only criticism. I think the homemade barbecue sauce is excellent. The waitress was nice, very friendly, but wasn't really good at mental arithmetic. But that's not a big issue. It was very busy, but we were served quickly.

Ordered apple strudel with vanilla sauce was puny, for €7. There's more of McD's apple turnover. Benches were hard and uncomfortable

The food was great, came pretty quickly, and the staff was very friendly. But: The toilets for women are a disaster. If I had been there before dinner, I would have lost my appetite. Even if some guests contribute their extra, you should keep an eye on it. It works elsewhere too. Unfortunately for me this is a reason not to eat in the restaurant anymore.

Everything fine. Usual Hans im Glück price/performance

Very nice atmosphere. Food great. Gladly again

Delicious food, good prices for Munich and beautifully designed, but the fries are a bit few, otherwise great and unlimited sauces😁

We didn't want to walk that far to the restaurant in Isator because of the rain, so we stopped at Hans im Glück im Tal. We were assigned a place. The space was so cramped that you could feel the next guest behind you. The music playing in the background was the last thing. Only the bass could be heard. The order was completed quickly. The food was ok my fries were only lukewarm. The other portion was hot. We quickly finished our food and left. We will never visit this Hans im Glück again.

As burger chains go, pretty much as good as you'll get globally

An amazing hamburger with an amazing choices. Best option is the chicken hamburger.

Perfect service and quality too!

The waiting time at the entrance is unbelievable, the staff walks past inattentively. If you have a system where people are supposed to wait for the invitation, standing near the entrance is a separate task, not just a random waiter who has to see us

Typical 'Hans im Glück' very tasty burgers, salad and bowl. Also very nice service and the usual nice atmosphere.

The food was too expensive. The pommes portion was negligible. The armchairs did not have backrests.

According to the chain, the food and service are first class. It's just that it has sacrificed a little of its good reputation so that it resembles an almost overcrowded beer garden. In my opinion, the comfort suffers from this. But that is a very subjective opinion

The portions are very small compared to Switzerland. Salad had virtually no sauce.

At Hans im Glück there is always good food and the staff is also very friendly. The food came quickly and the atmosphere is very nice.

Very good food, good service and price. I recommend this restaurant.

Was only there for drinks and finger food on a new years eve pub crawl. Not ideal for that , but the appetizers were pretty good. Good ambiance. A bit slow service but on new years eve its expected.

Nice service, nice ambience and the citizen was also delicious.

This place makes for a great experience, with a friendly atmosphere and excellent food. If you're in a group and looking for a big sit-down meal, this place is an excellent choice.

Très très bons ! Option vegan et végétarienne nickel ! Musique trop forte et on ressort avec l’odeur de friture… un peu dommage. Sinon les prix sont raisonnables quand on prend les choses séparément ! On recommande

Came here for a late dinner. Took a little while for us to get seated. Our server was very polite and friendly. The food was absolutely amazing and the portions were a good size. The atmosphere was lovely and I really liked the music they played.

Yılbaşı zamanı gittik hemen her yer kapalıydı ancak burası açık olunca gidelim dedik. inanılmaz yoğundu fakat garsonlar bekletmiyor. Vegan hamburgeri falafelli olan inanılmaz güzeldi. Tekrar gelirsem uğrayacağım bir mekan ✌🏻

Buena comida. Buen servicio y ambiente. Local acogedor.

Essen richtig lecker, Personal sehr freundlich, alles super.

Sehr netter Arbeitskräfte, guter Service, schöne Innenausttattung und alles in einem ein Erlebnis welches sich lohnt

Coole Location mit super netter Bedienung. Die Burger dort sind echt zu empfehlen.

Super leckere Burger, ebenso die Cocktails! Am wichtigsten ist aber, dass man hier super umsorgt wird, Personal ist wirklich top!

Trotz Sylvester sehr freundliches Personal und das Essen kam auch ohne langes Warten.

Sehr leckeres Essen! Auch die Cocktails waren gut! Selbst an Silvester nach 10min einen Platz bekommen:)

Hans im Glück ist überall und immer gut...... Ich wünsche ein guten Rutsch ins neue Jahr, gesund, glücklich und neue Ideen voll sein 💞🎉🎄🎊✨️