HANS IM GLÜCK - MÜNCHEN Giesing in München

I am very satisfied with the service and the castles are awesome

A big disappointment! The four of us were at "Hans im Glück" on a Friday evening and were allowed to practice waiting all evening. Although the restaurant was only moderately busy, the service staff appeared to be severely understaffed and haphazard. There were times when no waitress saw or passed our table for over 30 minutes. Our drinks came after about 15 minutes, apparently quickly. We waited 40 to 60 minutes for the food. In this case, the "until" means that we couldn't eat at the same time because some of our main courses came after 40 minutes and some after 60 minutes. Afterwards we ordered desserts, which were apparently completely forgotten. Only after we spoke to the waiters did it take another seven minutes for the desserts to arrive. Unfortunately it was incomplete, which is why we had to go see the waiters ourselves again because the waiters didn't think it was necessary to come to us. I have never experienced such chaos and poor, coordinated service anywhere. Now one would expect the staff to apologize for all the things described. Nothing. Nothing at all. Otherwise the food was very good. But for us it was the last visit.

Great atmosphere Good and fresh food Friendly service Always happy to come back!

Very nice restaurant with attentive employees

Nice atmosphere and nice service. Unfortunately the burgers only have very little meat on them and are dry. In addition, there is only frozen meat. This is also why it is not possible to order a medium rare. OK for in between

It's nice to sit outside in the summer and eat delicious food. Elderberry spritzer with mint, a Hippe Bowl with goat cheese and fried egg is fantastic. Burgers and fries, on the other hand, are not so good.

Best shop and the best burgers simply ❤️ cauli wings are legit addictive 🌝

Very good food, especially the large selection of vegan and vegetarian burgers, Smash Burger also recommended Friendly staff and quick service

It was perfect and above all a very nice service person. She was not only polite but also friendly. Unfortunately I can't remember her name but she was also very well dressed. Her reddish hair was striking

A solid lunch. Burger, salad, and fries.

I was recently at “Hans im Glück” and have to say that the service and atmosphere were really pleasant. The staff was friendly and I liked the atmosphere. Unfortunately, I have to have a negative experience with the food. About 30 minutes after eating I had severe stomach upset and diarrhea. The next morning I woke up with food poisoning, which is definitely not acceptable. It seems like there isn't enough attention paid to personal hygiene or the quality of the ingredients. This definitely shouldn't happen in a restaurant that wants to be known for good food. Unfortunately, this experience overshadowed my visit.

Were here for the first time and also for the last time! It just didn't work, starting with the waiting time, which was impossible, and two tables next to us who came after us got their food before us. Food was only slightly warm, almost cold. And what was worst was that we came hungry and left hungry and that at a price of just under €30 per person. Once and never again!!

This is something different! Great restaurant with an extraordinary look with a very cool separation or privacy screen from the people sitting next to you. And the food! Very very very tasty! A great selection and very excellent taste. The prices are also absolutely fair considering the performance. We'd love to come back!

The very last! Order from Hans im Glück. Delivery came via Uber. Driver cannot find address and is bombarded with countless, incomprehensible text messages. Parallel automated calls from Uber and threats of cancellation. Restaurant shows no interest and offers cancellation. Driver finds address and insults and threatens me massively. Of course the food was cold, the burger patty wasn't cooked properly. Never again!

I recently ate at Hans im Glück and was looking forward to a fresh salad. Unfortunately my experience wasn't particularly good. I specifically ordered my salad without beetroot because I don't like them - but my plate was still full of them. When I politely asked, I was only told that the staff understood beetroot, but I was not offered a solution. The service wasn't exactly attentive either. It took a long time before we could even order, and the staff generally seemed rather unmotivated. Overall, unfortunately, it wasn't a particularly pleasant visit. I expected more.

Everything was great! The burgers were really tasty and the cocktails were amazing.

Very friendly and good service at our table

Good burgers, plenty of sauce choices and good atmosphere..

Delicious food, manageable portions, good cocktails, friendly service, a bit cramped, sometimes a bit loud

Service was not very attentive, we had to wait over half an hour until a service employee came to take our order. The time between ordering and receiving the food and drinks was completely fine. However, from then on there was no service available again. So we won't be going to this branch again.

Incredibly delicious! It always tastes delicious and fresh. The service is quick, extremely friendly and attentive, and the atmosphere is nice and clean. You can always find a parking space. I always enjoy coming here.

Everything is great. Delicious food and nice service.

Very inviting atmosphere, large selection of vegetarian and vegan burgers

Loved the food, recommend the Marktschreier

The first time in "Hans im Glück" and I have to say, it was really cool and pleasantly surprised me. We were lucky that there wasn't that much going on at the time and so there was no waiting time. Food was great - my burger looked great and the cocktails my girls drank were also very tasty. It was really great and I'll go there again. I can recommend.

Unfortunately you can't get more than an average burger, the price is absolutely exorbitant for ok quality

Awesome place to eat burger and fries. Lots of variety and different. Recommended and very nice place. They have a fountain of wishes where you have to throw in a coin. Fantastic. The fantastic decoration with trees inside the premises. A site spectacle.

Super good burgers Great cocktails Friendly service

Burgers are all tk goods that seem refined to the eye so that you can charge high prices. Cocktails were years and worlds better and consisted almost entirely of ice. Staff is really overwhelmed, as Word has saved every euro so that only one person is responsible for the entire store. Last but not least, neutral reviews are deleted so that the appearance on Google looks like a good redtaurant. Mcdonalds is light years better than the store, they at least try not to make poor quality look bad and cost half as much as the ones here...

We sometimes eat here. You don't need a reservation and you get your food relatively quickly. The burgers taste delicious and the mosquito was oh great! With neotaste you can order 2 burgers and only pay once. Can recommend

I ordered a goat herder chicken breast burger, but it wasn't as tasty and soft as other burgers. But the service and staff were friendly

Very tasty burgers and super good sweet potato fries :) The selection of burgers is incredibly large! There is something for everyone.

The food is good, but the service is chronically completely overwhelmed. Unfortunately, this makes it very difficult to accommodate a visit during the lunch break.

As always with Hans im Glück a good choice, including this branch. Unfortunately the food wasn't really hot/warm even though we were there at a not too busy time.

Very good food and very friendly staff.

We had a company Christmas party at Hans im Glück with 12 people. From the reservation to the meal, everything went perfectly. The food came quickly, looked very appealing and tasted very good. That definitely wasn't our last time here.

the vegan food was mind blowing :)

Went there spontaneously on Saturday. There seemed to be enough employees present - but the fact that guests were seated at a table in a half-empty restaurant where the glasses and fries from the previous guests were still standing was new to me. The food was chosen relatively quickly, the menu was then closed and we still waited about 10 minutes until we were served when we asked. Food came quickly and tasted okay too. A repeat order could only be made upon request, as the waiter preferred to clarify his private problems on his cell phone. The payment process also took a little longer due to a lack of motivation. You must have heard our displeasure, because one of your employees then took over. We weren't expecting exceptional service, but the basics of gastronomy should be the minimum.

Sadly our drinks took 50 minutes when the restaurant was not full. Food came 10 minutes later, but one of two burgers was room temperature, same as the fries. The extra dip has developed a skin. To be fair, we did not complain to a server as we were starving and could not get hold of a server easily. The killer: when paying via the QR code the minimum tip is 5%. Mind you, this is Germany, tip is optional and definitely not 5% minimum. Also interesting that the "round up" option rounded to 51€. Not my definition of rounding up. When we requested to pay the server was quite visibly pissed and took 20 minutes and extra encouragement. While the food was decent taste wise, we did not appreciate the room temperature dishes. I won't be coming back and also do not recommend to eat here.

Despite them having good food, I do not recommend single dinners to visit this branch. After being sat down, I was ignored for close to 20 minutes then moved to another table. After taking my order I waited for 32 minutes and and 6 seconds only to get cold food. 2 guys that sat after my order being taken got their food way earlier than me. A group of about 6 that came after I made my order got theirs in reasonable time. Conclusion? Not good for single dinners.

Very relaxed on Saturday lunchtime as there wasn't much going on. Food and drink as always delicious. Restaurant rolled out...as always at Hans im Glück. Prices still OK.

We ordered wine and they didn't have any Viennese glasses!!! We got water glasses

I ordered food here through Wolt and specifically specified that the burger should be prepared without sauce. When my burger arrived, both buns were completely covered in sauce and unfortunately for me it was hardly edible. I find it very disappointing that you are given a field for special requests, allergies, etc., only for them to be completely ignored. I will therefore never go to Hans im Glück again or order from Hans im Glück!

I like the lovingly designed concept from Hans im Glück. The ambience is great and the little details like the elaborately designed cards prepare you for a large selection of burgers.

Food tasty, although a bit expensive for the quantity. Christmas cocktails taste very tasty. It was usually difficult to get service at our seat, so we always went straight to the bar/cash register to order.

A clear (not meant negatively) selection of burgers. Prices were OK, food was delicious.

The food is delicious but unfortunately almost cold. You can order online on site and it was quick. Staff is nice.

Have been here several times. The food and service was always very good. Can highly recommend it to you...

Unfortunately, I'm still disappointed with Hans im Glück. I haven't been there for a long time because of bad experiences and I have to say it's still the same. According to the menu I had a double smash, which was only single, and the sweet potatoes were also very little for the price. The non-alcoholic cocktails were filled to the top with ice, which didn't justify the price. Hans Im Glück will definitely continue to avoid!!

Very nice decor, fast service and the sweet potato fries with avocado dip to put in

Fast, delicious food and nice service. Gladly again

Food was good, but had to order with my cell phone because the service staff were busy with their cell phones... Price/performance is no longer justified

Tasty burgers! And good selection of sauces for free!

Highly recommended. The waitresses were super friendly and quick

Decent but not amazing burgers. For the relatively lower price compared to other burger places in town, what you get is good enough. Would recommend for a quick lunch or a spontaneous dinner with friends.

Great burgers. Great selection. Nice atmosphere. Nice service

Well, what can I say, I've actually always been a fan of Hans im Glück. But unfortunately the quality and quantity of the food decreases. I understand that everything is more expensive, but if the taste and portion size suffer, I'll never go.

Very nice Hans im Glück restaurant. The interior design is very, very nice. The food was good as usual and the service too.

Friendly service, the food came quickly and was tasty. Having ketchup and other sauces on the table is great, but when it's 30 degrees outside?

Unfortunately not a good burger and far too expensive, the quality has deteriorated a lot

Great, friendly welcome and very good burgers. Gladly again.

I used to really enjoy staying with Hans in Glück. Burgers taste good. Unfortunately usually cold, just like the fries. Drinks are very good and fresh. Price performance is OK - service is always great at the beginning, but it often decreases a bit as the evening progresses.

As always, very nice atmosphere and super delicious food! The cocktails are from another planet 🥰

The food was great, but unfortunately the service with the drinks fell a bit short. We would have liked to drink something more.

In principle, a very good location and nicely furnished, as well as kept very clean, just as you would expect from Hans im Glück. (Mainz, Ulm, other locations in Munich) Always been very satisfied. Had dinner there in Munich twice in the last week. The menus and desserts ordered were prepared and served with a lot of love and care. The deduction is for the very bland service force at the end. It simply shouldn't be the case these days, because it's your own fault! When ordering the dessert (note: there wasn't nearly all hell going on there at the time) she didn't type what she ordered into her device and therefore forgot some of it. When asked, YOUR theater started. I don't want to go into it in more detail here because it's simply unnecessary! If an order of over €135 is made for 4 people, you can at least expect an appropriate farewell at the end. Unfortunately, this unexpectedly failed to materialize, even though, despite the "history", €140 was paid in cash and a tip therefore took place BEFORE the possible farewell. Nevertheless, I will eat there again if possible, as the other service employees were very friendly and accommodating. Everyone has a bad day sometimes, but the attitude towards guests should not suffer under any circumstances. Sorry for that!

Very nice service staff! Food highly recommended. Waiting time is very short in a very full restaurant!

Surprised at what you can get for your money at HiG... there are better ones out there now... and I wasn't full either...

Tasty drinks and delicious burgers! Nice attentive service, great ambience.

modern restaurante haven for burger enthusiasts, offering a blend of culinary excellence and contemporary ambiance. With sleek decor and minimalist furnishings, it creates an inviting space for diners. Their menu boasts an impressive array of burger creations crafted with care using the finest ingredients. Additionally, vegetarians are catered to with enticing plant-based options. Moreover, the restaurant features a delightful terrace, perfect for large groups, adding to its appeal. Overall, it's a must-visit destination for those craving delicious burgers and a chic

A fun hipster place that combines culinary fusion and German beer hall. Lunch and evening specials give the appearance of savings. Helles is not bad. Cocktails too.

Everything is round. Just go there and relax.

Very good salad and the staff was super friendly 🙂👍👍👍👍👍. Gladly again.

Love this restaurant. The food is great, but sadly service is consistently slow. Still, epic hamburger joint.

Very good burger, both beef and vegetarian are top quality. The “sweet fries” are excellent!

Cosy and enjoyable place. Good choice of vegetarian burgers. Service among the best in Munich. The feel of the franchised restaurant is sadly quite strong but this is a pretty decent franchise.

Super tasty burgers 😋👍 Hard-working and super friendly staff and the order comes quickly! It's really worth experiencing and tasting! Thanks!

Exclusive ambience and friendly staff

Food of good quality as usual. Ambience typical HiG, clean and tidy. Staff friendly, quick and helpful. Nice terrace in summer. Overall very pleasant as it wasn't too overcrowded. So far, I've only ever been there late at lunchtime. But definitely recommended.

Gemütliches Restaurant mit netter Bedienung. Die Burger schmecken gut.

Deliciously fresh and good cocktails

If you like burgers, then you have to eat here. Very tasty, nice restaurant, super friendly staff. I can only say thank you. Oh yes, don't forget to tip...

I highly recommend it. You feel comfortable, the food tastes very good, the service is friendly. We'd love to come back.

Wie immer super lecker, nun auch Bezahlung per QR Code am Tisch möglich Personal sehr aktiv und freundlich :)

Sehr gute Burger 🍔 und vernünftige Preise und freundliches Personal

Sehr gutes Essen, freundliches Personal, wie überall derzeit aufgrund von Krankheit Personalmangel, jedoch waren die Mitarbeiter echt motiviert dies irgendwie zu kompensieren

Sehr waldähnliche Atmosphäre, zügiger und freundlicher Service, tolle Burger, im Paket auch günstige Preise (Abendmahl).

Hatte den Weihnachstburger. War sehr lecker!

Optik des Ladens ist okay. Die Portionsgrößen sind sehr klein. Auch wenn man nicht viel Hunger hat noch tendenziell zu wenig.

Wierd taste and smell of chicken,tasted like old han , i hope my stomach will be good, 🤕 Waiter a little bit boring

Es ist immer wieder sehr gut und schön hier.

Toller schneller Service. Burger top.

Hanz im Glück bietet Burger mit einer guten Auswahl an Zutaten. Der Service war in Ordnung und hat das Essenserlebnis angenehm gestaltet. Insgesamt war mein Besuch dort zufriedenstellend, allerdings gab es nichts Außergewöhnliches, das hervorstach

Tolles ambiente, mega leckeres essen und eine riesige auswahl an hausgemachten limos und eistees. Leider war bei unserem besuch die bedienung etwas unaufmerksam und einige bestellungen gingen irgendwie unter bzw falsche sachen wurden geliefert. Wo der fehler passiert ist, weiss ich nicht, war aber halt etwas schade, da es den besuch leider etwas gedämpft hat.

Die blonde Kellnerin mit dem schwarzen top war wirklich sehr freundlich. Sie brachte mir und meiner Frau das essen in kürzester Zeit und kümmerte sich stehts darum, dass wir versorgt wurden. Wirklich ein toller Service. Genau so eine Kellnerin sollte sich jede Bedienung als Vorbild nehmen! Wir werden definitiv wieder kommen 👍🏽

Alles so weit gut. Finde die Sitzbänke etwas einfach und unbequem

Wunderbare Atmosphäre, Service besser als Wunderbar, es ist nur zu empfehlen!

German Burger Chain with a solid concept and tasty burgers. This restaurant is well in the standard window of the chain. Prompt service, enough seats to handle peak hours. Al fresco seating and a young, friendly and motivated team running the show even as the years go by. However the whole approach of standard quality only goes that far. So expect a good experience, but not a unique or exceptional one.

Wir waren am Freitag da, im Zuge eines Teamevents. Service war schnell und gut, Essen war auch überraschend schnell am Tisch. Aber Leute, sitzen ohne Rückenlehne? Komfort wie auf einer Bierbank. Geht gar nicht, sorry Leute. Die Einrichtung ist ja recht witzig gehalten, aber das Sitzen ist eine Katastrophe. Da gibt es nur zwei Sterne für das Ambiente. Kann ich nicht empfehlen.

Leider zu lange Wartezeiten von über 30 Minuten bis man mal Getränke bestellen kann. Essen war nicht wirklich warm, ein Essen wurde vergessen.

All is very good but little bit expensive.