Ruff's Burger & BBQ in der Au in München

Fantastic service & great burgers! We ordered through Lieferando and there was a small error at first. But the team at Ruff's Burger fixed it quickly, extremely accommodatingly, and professionally – truly exemplary customer service! The burgers and fries were absolutely delicious, and the selection of vegetarian, vegan, and gluten-free options is fantastic. You can tell that quality and customer satisfaction are our top priority here. We'll definitely order again!

Simply a top burger shop with a mega lunch menu

I ordered a chicken burger, fries, and apple juice. The service was then mint tea, but it turned out to be hot water and mint. The food tastes excellent. I advise you to visit it if you like sandwiches/their service is excellent.

I was there on February 17th. here for a burger. I ordered a smash burger. Unfortunately, it upset my stomach. Two other people who were there also got sick from the burger. The next day we called there to inform the restaurant. It could be that something was wrong with the meat or something like that. It was important to us to give the information to the restaurant. Unfortunately we weren't taken seriously during the phone call and they simply hung up on us, which is a real shame. I wouldn't go here again. It was pretty cold in the restaurant.

Hello Ruffs Burgers, Disappointing and unprofessional. Unfortunately, we had health problems after a visit to this restaurant on February 17, 2025. Three out of four people vomited. When we informed the restaurant by phone the following day and that they would check their stocks if necessary to ensure that no one else would be harmed, we were told that they didn't work yesterday, brushed them off without understanding and simply hung up on us. Very disappointing and unprofessional. Too bad Ruff's Burgers.

My boyfriend and I were feeling homesick during our travels, so we looked up some burger places nearby and this restaurant was recommended multiple times. Burgers were definitely delicious as described and I noticed that the staff were speaking in Italian so when I asked for the check in my broken Italian, the Italian gentleman that served us was absolutely elated. So for the Italian gentleman and lady who served us on the night of September 6th, grazie mille~! We'll be recommending this place to any other Americans wanting a decent burger.

I've already ordered and was there; always delicious burgers!! Absolutely recommended

Very good burgers and great service, which also responds to somewhat "annoying" extra requests in a friendly and competent manner ;)

Ruff’s Burger offers an impressive selection of freshly made burgers. The atmosphere is welcoming and modern, making the visit a pleasant experience. Particularly noteworthy is the excellent service: The waitress on Wednesday evening, February 5th. was extremely accommodating and very friendly, which rounded off the overall impression positively. She listened to our every wish and explained to us which burger/fries went better with the menu. For burger lovers, Ruff’s Burger is definitely worth a visit. We'll be back. Grazieeee and Saluti

Was very tasty, also have gluten-free options and our service was a 10/10, very nice and competent. Food was ready super quickly and the atmosphere was very cozy.

Great food, great environment and friendly staff 😊

If you're on a trip to Munich it's a place to eat excellent burgers.. All excellent 🥨🍔🍟🍺

All good and tasty simple burger.

Delicious burgers, but unfortunately very small - they used to be much bigger.

Rarely have I had a burger with such a good ratio of toppings to sauce to ban. No unnecessary dripping, as it was well dosed, very juicy meat and the service was also worth mentioning. Friendly, tasty and a good price - we'll be back!

This year is very bad, the service is very bad, the quality of food is very cheap, they are expensive but give you very cheap quality

super nice service! Thanks for the evening!!

Great service and delicious food!

Delicious burgers, great staff, really nice evening!

Was here the day before yesterday with my son and unfortunately we met a very unfriendly waitress. We only ordered fries to take away, my four-year-old son wanted to eat in the store because it was so cold outside. I then asked the waitress if it was possible to eat in the restaurant. Then mushy "Unfortunately not, because it's 30 cents more expensive inside." What customer service. Leave the store immediately and never come back.

excellent food, beautiful place and very welcoming and kind staff, if you are Italian you will have a great time!!! super recommended!!!!

Delicious burgers. Really great staff. Great place 💪🏽

Good and friendly owners, top food

Very good quality of food, excellent and fast service, super welcoming staff! I absolutely recommend

Quality sandwich. Very welcoming and qualified staff.

Quality burgers, meat that melts in your mouth. Super friendly staff🇮🇹

Very good food and very friendly staff. Short waiting times.

Delicious burgers and very friendly and hospitable staff.

Very tasty burgers that came really quickly. The service was very friendly

Great ambience, super nice staff and the burgers are simply delicious 👍🏻

Very friendly staff and it was delicious!

The burger was nothing special. Very expensive for no reason. The salad was very small and didn't even have chicken in it. However, something I liked is that it was the only shop in Munich that had music and had a nice place to sit.

Unfortunately had a bad experience. You can tell that the service is primarily designed for delivery. The shop was empty and we were seated after waiting. Unfortunately, my chicken burger was still frozen inside, so I had to return it. Even after eating, I referred to it again, which wasn't commented on. My companions liked it okay, hence 2 stars for food.

Fabulous food and fantastic staff!!

Great , juicy burgers that are paired with goat cheese and chutney....Friendly staff and VERY conveniently located next to the square

Super nice service and the cheeseburger was extremely tasty!

Burger was lukewarm Raspberry lemonade very good but too many ice cubes in my opinion Fries were good,

The Giggleys Smashed Burger is world class. Priced a bit too high. Service top and quick.

Ordered burgers and fries here to pick up. The burgers were also quite tasty. Unfortunately, the fries were more than disappointing. They were completely soft and partly raw throughout. I expected more.

Top service, cozy atmosphere, very tasty burgers with soft buns and juicy patties, fries and sauces also very tasty - we'll be happy to come back 🙏

Very nice atmosphere, good prices with very good quality.

Super nice. Cool service. And best burger.

Cool place, great burger place! Everything is fresh, the guys working are polite, the recent renovation of the premises adds to the mood. You couldn't find a better burger place in Munich! I don’t just recommend, but I insist 😉

Giovanni Luca and his wife are one of the best guys you can meet in Munich. We go there often and I can only recommend the place and the delicious smashed burgers. The atmosphere is great and cozy, super recommended!

Super tasty burgers and great people!

Ordered a smash burger. It was definitely everything but no Smashburger. Cheese wasn't melted and it was one patty and two cold slices of cheese. Afterwards returned so that they please melt the cheese. It came as usual but the main problem was that you almost didn't taste any of the meat because they put a lot of ketchup and mustard on it. Unfortunately nothing for a whopping €10. I don't think I'll go there anymore.

Unfortunately, our service spoke hardly any German and no English at all. The food still arrived quite quickly, but our appetite disappeared when we saw a waiter stirring a large pot, testing it with a spoon and then stirring it again. We also found it unhygienic that the lady who came to her shift started straight away without washing her hands, touched a visitor's dog and then happily returned to the food. There's no way we're coming back, but hopefully the health department will.

Food was really very good, delicious burgers and fries, service was super friendly and very quick preparation - the only negative point if you sit outside is the noisy street.

Ordered 4 burgers for pickup. All of the burgers were missing the extras we ordered. Disappointing!!!

Burger în d Au on 07/23/24 There were eight of us celebrating our birthday outside. Our waitress, Luca, managed everything really well and created a great ambience, thank you very much Luca! The bugers were tasty and juicy and if we had our way, they could even be a little bigger! (small tip the NeoTaste app) ***** Patrick Rafaela Leon Sammy Romy Laurin Miheela & Lili will soon be hungry again and will come over 💯😇

I love burgers and Ruffs is doing a fantastic job of giving my love more reasons. Burgers are always fresh and delicious, I live nearby but I often have the burgers delivered, because its quick and easy and still warm. Can only recommend!

Very nice shop, delicious burgers, friendly service. The portion is good and therefore the price/performance is absolutely right. It was ~20€ per person, but you get a drink plus a burger and fries in the evening and you'll feel full. Other burger shops have either become too expensive, the portions too small, or both, which is why we looked for alternatives and found them here. Everything fits here at the moment. Thank you very much.

Very good burgers!! The avocado burger is particularly recommended. Unfortunately you're sitting pretty close to a busy street, but that wasn't really a problem for us. The service was good overall and the food came very quickly.

Burger tastes like McDonald’s and is really nothing special. Service was very friendly

Truffled and takis tried, both were amazingggggggg

Young man….. Black short hair... Wanted us 2 beers to go for 10€ on the CSD weekend!? sell Normally not a reason for a rating, but his ignorance in person was very blatant! Love, Peace & Harmony for him!

I am disappointed that a friend's plight was shamelessly exploited for a visit to the toilet during the CSD in Munich and that 2 euros were charged.... that has nothing to do with covering the costs of paper and flushing, but is purely profit maximization

Very satisfying! Has something for every taste & the service is excellent :) I'll come back and send my friends over!

I haven't been to Ruffs for a while, I remembered the burgers as fresh and tasty, homemade and fresh with good sauces. I usually order on Türkenstrasse or Occamstrasse. I'm very sorry that I have to write negative things here, but the food was absolutely disappointing. The fries were totally greasy and soggy, so maybe there's something wrong with the deep fryer? The burgers tasted very convinience, the meat, so was it a ready-made patty?? The rolls were also industrial. Overall, all the ingredients seemed cheap. By the way, my burgers didn't look like the other guests' pictures either. The store didn't make a good impression either. There was loud complaining about what was going wrong in front of the guests. I was treated fairly friendly, but also very non-bindingly and curtly. The fries were inedible, the burgers were halfway eaten, but Mc.D level. And for 25€ - no, people, not again!

Even though I'm a regular customer, my girlfriend wasn't allowed to use the toilet. Hospitality looks different

Great place to grab a burger. The garlic fries were awesome.

So the food is really good, but the service is bad. The employees argue among themselves and the waitress is always angry from minute one. If only to pick up

Stuff is very friendly and customer focussed. Burgers are super tasty and high quality.

The food was very tasty . The staff is very friendly and attentive! We recommend!

Great food, good service and a really cozy place. I ordered the avocado burger and it was really tasty. If you're a fan of hamburgers, I can recommend this place.

Very good food and Simona very kind and friendly, we will definitely be back

Really great staff, fun and nice people

Very tasty vegan burgers and kind to dogs!!:)

Unfortunately not a nice experience from the staff. Yesterday, May 24th, 2024, I sat outside at around 7:30 p.m. After about 5 minutes had passed, I thought I'd go to the toilet because there was no service. The toilet door was locked and asked the waitress for the key. The woman asked if I was a customer. I said yes, but I would like to go to the bathroom first. The woman then said to me in a very unfriendly tone: “You MUST ORDER FIRST!” Well, I didn’t like her tone but I ordered. It's just a shame that something like this gives you a really bad aftertaste from the staff. I don't think the staff should be retrained so that they have to be quite unfriendly to people, regardless of whether they are customers or not. Especially when nature calls... This behavior is unfortunately a shame for the image of Ruff's Burger.

The food was great, there was almost nothing going on even though it was the evening, the service was very nice ☺️🫶🏻

Simply fabulous! I don't remember having a better Cheeseburger than this and I'm not exaggerating. From the softness of the sandwich to the quality of the meat! (The truffle chips are also good) Top Quality! Very friendly service and you immediately feel at ease. Highly recommended!

Nothing special, run of the mill burger franchise. Unfortunately mine came lukewarm, but tasted good. The Garlic Fries were ok, but extremely expensive for the portion. Service stressed but friendly and attentive.

We always enjoy coming to this Ruffs Burger restaurant! The burgers (and the rest) have always been perfectly and freshly prepared and the staff have always been very friendly. The place is very stylish and very clean. Always my pleasure!

Good service, delicious burgers - gladly again.

Taste like the other Ruff's: just average.

We absolutely loved the food, drink and service. Price performance is right and the waiter Luca was very accommodating and friendly. The shop is worth a visit and we would be happy to come back.

The all you can eat ribs that are available here every Monday are highly recommended. The meat is super tender and can be easily cut apart without a knife. You also get your money's worth here when it comes to taste. You can't complain about the price either, €24 is really fair in my opinion.

Essen war okay, aber keine Glanzleistung. Es war mehr Brot als Belag drauf. Das Brioche Brot hat auch leicht süßlich geschmeckt was zum Burger nicht gepasst hat. Service war in Ordnung, aber die Bedienung hat sich jetzt auch nicht sehr bemüht. Der Cocktail den wir im Menü mitinbegriffen hatte (Himbeer-Mojito) war leider grauenhaft. Diesen konnten wir auch nicht trinken und haben diesen stehen gelassen. Wenn man einen guten Mojito kennt, dann weiß man, dass dieser nicht mit Sirup gemacht wird.

Hallo ich hab mal wieder zum mitnehmen bestellt, dieses Mal jedoch den BBQ Burger mit Pommes und ner Spezi. Abgesehen davon das wir nicht mal eine Sosse dazu bekommen haben, war der Burger komplett durchweicht, wer legt auch 5 Saure Gurken drauf sodass das Patty einfach aufgeweicht ist??? Fleisch war auch wirklich nicht das wahre, sodass ich mich erstmal nach nem viertel Burger übergeben musste. Nachdem wir nochmal angerufen haben um uns zu versichern dass alles okay war mit dem Burger, wurden wir halbwegs unfreundlich darauf hingewiesen dass die Burger pattys morgens gemacht werden und wir dementsprechend well done dazu buchen müssen um so etwas zu vermeiden. Naja ich bin echt enttäuscht da ich ruffs burger liebe, aber mir jetzt wegen starken Bauchschmerzen einen neuen Burger Laden suchen muss. Danke und nein Danke.

Buono, veloce, personale simpatico e gentile.

Ein Burger kam mit einem Haar im Brötchen, beim anderen war das Hackfleisch so blutig, dass beim Auswickeln des Burgers Blut auf die Tischdecke getropft ist.

26.11. Uber eats order Ordered double pattie - arrived single patty (ofcourse they charged as double) Pommes is from Oktober maybe Meat is really strange quality Terrible

Ich bin mega begeistert von dem Grünen Salat mit zusätzlich crispy Chicken. Hab selten so crunchy aber trotzdem nicht totgebratenes Hühnchen gegessen, zusammen mit leckerem Salatdressing und insgesamt nur 8,50€. Die Burger sind auch sehr lecker, man sitzt schön im Restaurant und der Service ist sehr nett:))

Preis Leistung nicht gut, Burger zu klein und ein Abend Menü macht nicht satt für 20€. Burger schmeckt 7/10

Wir waren zu Zeit , und hatte das Glück gehabt ein Platz zu bekommen , unser Keller Luca , war sehr nett. Und wir waren sehr zufrieden. Top top top

Supernetter Service und leckeres Essen. Unser Kellner hat uns sogar noch ganz spontan einen Platz freigeschaufelt, obwohl es viele Reservierungen gab. Lieben Dank!

المطعم جميل ومكانه جميل واكله طيب ولذيذ والخدمه فوق الممتازه والموظفين محترمين وانصح بالمطعم هذا . This restaurant is beautiful, have a good tasting menu and the employees are experts.

Die burger sind nicht übel , das Fleisch hat eine gute Qualität aber ins gesamt zu wässrig das ganze . Das Verhältnis Brot zum Rest stimmt einfach nicht, 60% Brot 40% Rest da weiß man schon wie das Gesamtpaket schmeckt. Der Burger kommt nicht ansatzweise an einen Burger aus den USA ran , wie etwa von shake shack. Finde five guys sogar deutlich besser. Auch die pommes sind zu mehlig und Kartoffelig und zu dick . Auch da five guys um Welten besser die pommes! Kann man gleich Bratkartoffeln essen , aber ist wohl Geschmackssache. Ich habe bestellt , da kann man nicht erwarten dass die pommes top sind , aber ich habe da auch schon paar mal vor Ort gegessen .

Top Service, nettes Personal, Burger Top Yammy, Tafel in Schönschrift beschriftet, sehr gepflegt. Danke wir komme immer wieder gerne. Grazie

Super netter Service, hammer guter Burger (hatte den Truffeld red cabbage burger, war eine Aktion) mit Süßkartoffelpommes. Nachspeise der Brownie 😍 gerne wieder!

Ich muss sagen ich fühle mich einfach wohl dort im Lokal, vom service bis zum Essen alles Super. Das Essen dort ist mega gut, ich wahr in München schon viel essen (Burger) aber hier stimmt einfach alles, der Burger ist mega saftig, die zutaten sind frisch, einfach eine Explosion im Mund wirklich mega super, die Pommes haben einen guten crunch und der salz Gehalt passt auch, und die mit Trüffel sind so wie so die besten. Die Trüffel Pommes dort vor Ort sind der Hammer die müsst ihr probieren nicht zu viel und nicht zu wenig einfach perfekt. Einige Bewertungen von wegen es sei zu Teuer, sorry das ist eben kein Mc Donald, ich meine wir wissen alle das die Lebensmittel preise in die Höhe gegangen sind ! und wer gutes Essen will muss eben ein wenig Zahlen ganz Normal finde ich. Der Service ist sehr gut, es wird immer drauf geachtet ob es euch gut geht und mehrmals vorbei geschaut ob ihr noch wünsche habt, was will man mehr ! Ich für meine Sache gehe da gerne hin und lasse dort gerne mein Geld weil einfach alles passt. und PS: Luca ist der aller beste dort :-)

best berger in munich Friendly staff ! LUCCA thank you for the good tread

Delicious burger and great service! Luca is a great waiter, we loved the brownies :)

Delicious food, cool ambience and lovely staff! Thanks Luca for the excellent service 😁

Very nice Burger as well as a very friendly multilanguage Bedienung. Wenn Lust auf ein guten Burger jederzeit wieder!

Kann man nett im Scharnigarten sitzen. Burger sind auch lecker 😋

Prodotti di alta qualità Ma la forza è il personale gentile e cordiale. In particolare Gianluca simpaticissimo e bravissimo

Panino e patatine buonissime, personale cordialissimo soprattutto i ragazzi italiani!

Gianluca è il top sempre cortese ed ha accontentato tutti noi prodigandosi anche nel farci parcheggiare.

Always good service and nice Atmosphere Burgers are amazing and the fries mhhhhh perfect