Hafen Eden in Mainz

No credit card payment and absolutely exorbitant prices. Waffle 15x15 with a little mascarpone and cocoa powder for €6.90 borders on a rip-off. Another waffle for €8 with just 1 scoop of ice cream and some sauce. The service was nice, but noticeably disorganized in the background.

As always, the terrace was well attended, which is why we went inside: Jackpot - apart from a few paying guests, no one was there. After asking whether we (4 adults, a stroller) could sit at the window, it wasn't a problem... 20 minutes (!) later we were asked what we wanted. There wasn't a map, but luckily it's online. Not that bad, there was a lot going on. Coffee was delicious, cake ok. But when I looked into the men's toilet, both things almost came up again. It could be checked more often, but of course it's up to the users beforehand. When I subsequently asked at the counter whether I could pay, I got the following very annoyed reaction: “Next time you ask if you can take another chair - there is usually room for 12 people back there - we would then have seated you somewhere else” 1. We asked if we could sit there. 2. It was more than obvious from the service that we were 4 people + baby. 3. Our colleagues could have simply pointed out to us when we ordered that it was uncool and taken us to a more suitable place. 4. We were almost the only people inside and there was no sign of a group of 12. “next time”? No thanks!

The Food was okay, but the bread of the Focaccia was really hard sadly… also I would recommend to take the panini with Salmon instead of the focaccia because it’s the same thing basically but costs 5€ less. Another sad point was that we waited for a really long time before someone noticed us. Then we had to wait for at least an 1h to get our food, and sadly had also to express our dissatisfaction. On the other hand the location is amazing and the staff, despite taking hours to serve is very friendly! If you plan on going there, definitely take your time because it’s not gonna be quick, but enjoy the views!

Went for coffee. They have very tasty coffee. The cake was also delicious 👍🏼

The port of Eden is located in the Mainz customs port area, with a view of the water. Thanks to the large windows and the terrace you can enjoy the view. The food is delicious and the price is absolutely right, e.g. For example, we recommend the waffles and the focaccia, as well as the coffee or the tiramisu. But what makes the café special is the friendly staff! If there isn't too much going on, you can also have a quick chat. This way you feel welcome and can relax really well!

Disappointing experience despite great location We were looking forward to a lovely evening in this restaurant with a great location on the harbor - unfortunately we were very disappointed. After being put off again and again for over half an hour, we were finally able to order. But even simple drinks (sparkling water & Aperol) took almost an hour to arrive. The food (two panini)? Never came. After a long wait, we finally left the restaurant. We would like to positively highlight the young man in service, who was very friendly. But the way the man behind the counter treated the employees and also when we asked them was shockingly unfriendly. Overall, a disorganized and frustrating experience - unfortunately not recommended.

The owners and staff are super friendly :) I can really recommend it after a walk at the customs port Been there for the 2nd time today. Quality Maintained. Matcha tastes very good

Very friendly and courteous service. Delicious foccacia breads. Atmosphere in the harbor is very chic.

Had focaccia and cake. Nice view of the harbor and beautiful houses. Very friendly and helpful service. Delicious food with very good ingredients.

Nice location, delicious coffee

Went there today for bubbles and waffles. Very friendly waitresses and owners. Waffle with biscoff was very good. I'm really looking forward to summer with an Aperol Tower.

Cocktail wheel of fortune was very exciting and very tasty

Unfortunately we were very disappointed with the overall package. The food is completely overpriced, even for the location, that has to be said clearly. Focaccia is simply a ready-made product on which, in our case, a few grilled vegetables have been placed. The bread itself was cold and extremely dry, and the vegetables were pretty tasteless. You could spice up the dish with a few fresh Mediterranean herbs and spices, but it lacked pepper and salt and overall wasn't worth the money. For me, it's clear that the highest profit was made from low product value and quality. Unfortunately, the calculation doesn't add up in this case. The antipasti consisted of 2 slices of bread, 2 dips, hummus and herb quark, a few olives and pepperoni. Offering this as an antipasti for over 15 euros is very daring. The drinks are also grossly overpriced, the rhubarb spritz had hardly any tanginess and less taste than the Rhine water, which is undoubtedly very nice to sit on. I don't want to go into detail about the staff, but anyone who charges such prices should provide their employees with decent clothing and give them a little training in service and attentiveness. Nevertheless, everyone was very friendly, but just trying hard. Personally, I'm happy to pay a certain price, but it has to be appropriate. And unfortunately this is not the case with the entire offer. It's a shame about the really beautiful location, but as a restaurateur you should have a certain passion for products, for presentation, for taste and for the eye and unfortunately we were missing that here. With a few changes and some commitment, I wish you continued success!

Very nice location, super delicious cocoa and waffles!

Very nice café, fair prices and friendly service

The food was delicious and the boss was incredibly kind and warm! The atmosphere is really nice, you immediately feel at home. The service was top – friendly and attentive. The waffles were a particular highlight, and the hot drinks were also really good. Absolutely recommended, we would love to come back!

We discovered the cafe by chance; we actually wanted to ask for tools after our bike broke down. Next time we'll stay longer. Very friendly and helpful owner and beautiful location.

Great café with a fantastic location at the customs port both in summer and winter, chic furnishings, delicious food and a really good cappuccino (also with coconut milk). ☺️ My absolute favorites are the tiramisu 🥰😋 and the latte brûlée!! 😍 I always enjoy coming here, whether alone with a book or chatting with friends. ☺️

Great location, delicious drinks and very nice service!

It was very nice and the paninis filled me up a lot. I can highlight the view and the coffee. Coffee is regional from our friend Müller. The view is unique because the sunset takes place directly from the front. It is the perfect place to enjoy the day in peace.

Great chance find, very nice and tasteful atmosphere, fair prices and very friendly shop owners. We can highly recommend it. 👍👍👍

Very nice atmosphere and very friendly service. Would love to come back

We were here on a Sunday and had delicious coffee and cake. Unfortunately, the service was very overwhelmed in the afternoon and sometimes quite unfriendly, which is why customers left.

Very unfriendly staff! We were sent off in a very rude and disrespectful manner as there were two of us sitting at a table of four to make way for a group of four that arrived after us. I didn't understand. I won't go here again!!

It's really nice, but the fact that no debit cards are accepted is unfortunately very unfashionable.

Great atmosphere, I especially liked the manager.

We had to wait a long time for a free table and in the end we had already sat down at one. But eventually we were evicted from our seat and the table was given over to a group that had arrived after us. When we tried to clarify this situation, the waiter reacted rudely and disrespectfully. That was really very aggressive. Also, I would like to mention one more point: the chairs in the cafe are placed on high steps and when we wanted to push one of the chairs back slightly to sit down, the chair fell down as they are very close to the edge! I think that's pretty unsafe, especially if someone were to sit on the chair and try to get up. You could actually hurt yourself badly. By the way, when the chair fell down, the waiter didn't even try to pick it up, just watched us distantly. Overall it was a very unpleasant experience.

Unfortunately we had a very unpleasant experience in this cafe. When we arrived, we wanted to sit at a free table, but we were rudely told that we couldn't take that table. After that, we waited until another table became available, but when we finally wanted to sit down - a separate table for two people – we were once again sent away very unkindly. The reason: They wanted to keep the table free for larger groups, even though no one was in sight. The service was extremely rude and disrespectful. The staff shouted at us and offered no apology for the poor behavior. After this disappointing treatment we went to the Gold Marie cafe nearby where we were treated much better. The food there was delicious and the service was friendly – ​​in complete contrast to this café. Definitely not recommended!

The last time we were here was a year ago and we actually always really liked it. We were there yesterday - but that was the last time for us. The drinks and food were ok. The service was subpar. The waiters were sometimes totally listless, sometimes arrogant. A waitress dropped a tablet with glasses and there were shards everywhere. Only the large pieces were cleared away. Only when asked was there a bit of sweeping done again - there were still broken pieces lying around. People also hurt themselves on the shards... but apart from a plaster, there was no help here. We definitely don't come here anymore, and the shop is also quite child-unfriendly - for example, there is no possibility to change diapers. I'll save myself the answers to the question about where diaper changing is possible at this point.

Super nice staff, delicious food and great views. Highly recommended. <3

What a wonderful place to just chat, drink and snack with friends. Definitely recommend

Beautiful location, great staff!

Great place, great drinks, the most beautiful sunset spot in Mainz

Nice place at the marina, nice service, delicious food and reasonable prices. We will spend more summer evenings there!

Very good coffee and good service… Müller’s coffee and special espresso…

Very nice shop and the service gives you a very familiar feeling… Recommended again at any time. My recommendation is the Aperol.

Hafen Eden is a nice place, BUT the cellars are always incredibly listless and I mean something different by friendly. The drinks are okay, cocktails next door are worlds better. Customer is king, that should be the case here too. It's a shame, there's no need to visit again.

Great location but very bad service… Just sad 😞

Great atmosphere! I'd love to come back!

Nice restaurant, little interest in the guest. Hafen Eden is a beautifully located local café in the customs port of Mainz. Open until 10 p.m. Terrace almost full, I'm not allowed to order anything at 9:40 p.m. (even though I just want a drink - enough to last until 10 p.m. Rude rejection - that's not possible, sorry. If you don't need it - oh well. One less guest in the future.

A very nice and cozy atmosphere, especially during sunset. The food is very tasty and the staff is very friendly and quick. Definitely recommended.

The food was very tasty and the service was very attentive, we will be back!

Great place to sit, delicious drinks and my panini was very hot and sufficiently topped.

Perfectly good coffee and view.

Great ambience and great service

Today was my first but unfortunately also my last time

The two of us were there for the first time and unfortunately we can't recommend it. Unfortunately, the waitress wasn't up to scratch at all. She didn't say hello or goodbye. She asked us three times about our drink order, only to finally bring the wrong one. We asked several times to be allowed to pay. After 20 minutes we decided to go in and pay directly at the bar. Unfortunately the panini and cake were not edible. All frozen goods from the metro. You can taste it straight away. Unfortunately, these dishes were not home-made and of high quality. For the location and the prices you would expect at least something higher quality. Then it's better to make a few compromises in the view and walk 300 meters into the Neustadt. There are many bars and cafés there that put a lot of effort into cooking and baking. We didn't use the toilets because they were completely filthy.

The view over the Mainz customs port and therefore the location cannot be beat. The service is tried hard, but unfortunately not really friendly. On our last visit we ate, among other things, cake, which we can really recommend. Unfortunately, the toilets were very dirty (including stains and toilet paper spread on the floor)... Nevertheless, we would like to come back.

Super friendly, courteous staff with a nice atmosphere! Very tasty coffee at good prices

Very nice atmosphere, friendly team & delicious drinks!

Beautiful location and great café

Such an amazing place to have drinks! Being a tourist, I was welcomed by friendly staff that spoke English. The boss didn’t speak German but was still friendly. But note that they don’t acceptable international cards so do bring cash. But other than that, I would recommend to anyone who wants a drink with a nice environment.

Very nice atmosphere and good drinks

The location at the harbor is exceptionally beautiful! You're immediately in vacation mode. We had a very tasty panini with roast beef with the wine. The service was very nice and friendly. We would like to come back here soon

Very good coffee and always fresh cake on Sundays. Went there for the second time today for an Aperol sundowner. The Aperol tower at sunset was very nice the boss and the staff were very accommodating!

Extremely nice location and good aperol.... My wife loves the cappuccino with müllerkaffe here

The atmosphere around the Mainz customs port is magical, without a doubt, and an absolute enrichment for Mainz. Unfortunately, our stay at the Hafen Eden restaurant with our friends was anything but pleasant. Because of the unfriendly staff, none of our friends were able to enjoy the evening together. As soon as we entered the restaurant, despite having reserved a table, we received a very questionable welcome and were treated in a way that was anything but friendly throughout the entire evening. The Hafen Eden restaurant seems to be a nice place at first glance, but the magic is lost all too quickly due to extremely poor service. For me personally it was the last visit to the Port of Eden and I cannot recommend it at all.

Beverages okay, nothing special. Panino was almost empty inside!

The two of us were there to enjoy a drink in the sun. The view is A1 and most of the drinks were really well prepared. The food also tasted delicious. When we ordered the drinks, a waiter noticed us very negatively. Not only was he insulting and super derogatory towards his own employees, he also started what we thought was an unnecessary argument with a group at the next table. The waiter's tone was aggressive. Snippets we caught were: “You have to respect me” and “look me in the eye when I talk to you”. It was really unpleasant so we quickly finished our drinks and left. We will avoid this shop, despite the beautiful view. After reading some reviews, I suspect that the unfriendly waiter is the same person who apparently is the owner.

Great atmosphere, good drinks, but unfortunately the service wasn't good, really unfriendly. Really a shame

Great location with very tasty drinks and good service. Despite the well-filled terrace, we didn't wait long - we'd be happy to come back☺️

Super nice location right on the water, the food tasted very good especially the waffles and the paninis!! also a very friendly service!!!

Service moderately friendly and rarely within reach and inattentive. All 3 paninis (which took 50 minutes) with little toppings and very dry, forgot the avocado in a salmon and avocado panini. This was added to the remaining half upon request and apologized with a “Sorry”. All in all, not worth a second visit.

The salad was a bit bland for me. Espresso and lemonades very good. The boss reacts positively to feedback and has an open ear. That's the reason for the ultimately better rating, which I wouldn't have given before.

In the sunshine and good company, it's a wonderful place to linger

One of the most beautiful places in Mainz! We always enjoy coming back - whether indoors or outdoors - with a waffle or a cold drink! Super nice staff and cozy furnishings.

Today I was in the harbor of Eden for the first but unfortunately also the last time. I ordered a panini... but what I got was a simple baguette with a (!) small slice of mozzarella, a bit of tomato and a hint of pesto that was barely noticeable. I would either charge more for the panini and add toppings accordingly, or just serve half of the baguette... This was really disappointing.

inspiring atmosphere for the artistic soul

Wonderful place to share the most beautiful moments of life with your loved ones! Definitely recommended!

Absolutely family unfriendly. Today we wanted to have a coffee on the terrace with our sleeping toddler in the buggy. We were able to push the buggy so close to our table that it was roughly the size of another chair. The male service staff, who greeted us very unfriendly, stated that it was not possible for the buggy to be there because it was blocking the escape route. We were able to show that the escape route he mentioned wasn't even on the side of the buggy. He then stated that the buggy was blocking his path to the tables. This could also be clearly refuted based on the route. He then said that the guests at neighboring tables would be disturbed by the buggy. Right from the start, however, the neighboring guests became aware of the discussion and jumped in to support us without being asked. Even guests further away could hardly believe it. After it was clear that all the guests in the area supported the buggy's presence, the waitress stated in an agitated tone that she alone could decide whether the buggy should be there and that she didn't want it. We then left, which the service person in question greeted happily. Modern gastronomy is something different - and certainly not so unfriendly.

We liked Port Eden, we ate a pannini and had something to drink. The meat was in large pieces so it always fell out and my milk for the coffee was forgotten. But that was made up for by the great view

After a legitimate criticism about whether the shop was a self-service shop - after waiting 12 minutes outside with no prospect of service - we were sent away and sent to Café Goldmarie next door. An apology would have been the right reaction, dear managing director Gurur.

Sehr freundliches und sehr aufmerksames Personal. Tolles Ambiente. Tolle Aussicht .Sehr gepflegte und geschmackvolle Räumlichkeiten.

Super nice bar right at the customs port. Perfect for enjoying Aperol in the sun. The service is very attentive and courteous :)

The Port of Eden is simply a vacation…. Italian flair in Germany... The owners are very hospitable and keep the quality at the highest level… In addition, the classic ambience offers a perfect counterpoint to Mainz...

Very nice place with good music, tasty sandwiches and coffee.

Very nice bar and super delicious cocktails😍

We had a great evening, delicious cocktails and good food! The service was also great ✨ gladly again ☺️

Gladly again :) Hidden insider tip, perfect

Perfect in a great ambience with a view of the water... what more could you want?!

Nice little bar/cafe with a great view of the customs port in Mainz. The service is friendly and the little things to eat are delicious. We'd love to come back.

Cool coffee right at the harbor! Top service and perfect view! The Aperol tasted particularly good

Very nice and cozy; very friendly service; good cocoa and delicious panini!

The chic living room on the Rhine for me! Warm service, delicious snacks, good wines. You feel very comfortable here. Whether for coffee/cake or simply a glass of wine - the Port of Eden is always a good choice.

Great local for late summer spritzes by the water or delicious wine in the cozy interior. Upon request, cocktails can also be served non-alcoholic. And food adapted to the palate. Excellent.

Excellent food and staff in a beautifully decorated cafe.

One of the few restaurants with a view of sunsets. Top drinks, top service. We enjoy being here at any time of the year.

Aperolbaum, leckere Waffeln, Panini und Foccacia bei überragendem Ambiente und Hafenromatik. Immer wieder gerne!

Das Ambiente ist wunderschön und der Service ausgesprochen freundlich. Die Cocktails ist exzellent, und insbesondere der Aperol Turm ist äußerst ansprechend. Ein Ort, den ich gerne wieder besuchen werde!

Beste Cocktails, sehr nette Bedienung und tolle Aussicht auf das Wasser

Tolles Ambiente mit Gastgebern, bei denen man sich mehr als willkommen fühlt. Drinks, Weine und auch alkoholfreie Getränke waren perfekt. Auf Sonderwünsche wurde gerne und individuell eingegangen - gute Beratung. Wir kommen auf jeden Fall wieder!

Gemütliches Lokal in freundlicher Atmosphäre. Die Getränke sind sehr lecker und das Preis-/ Leistungsverhältnis meiner Meinung nach absolut angemessen. Das Hafen Eden ist auf jeden Fall einen Besuch wert!

Great food (think panini, focaccia), very friendly service.

Ich habe einen Ingwertee bestellt, dieser war ohne Frage lecker und scheinbar mit einer Art Sirup o.ä. gemacht, allerdings finde ich 4,80€ für eine kleine Tasse Tee einfach unverhältnismäßig teuer.

Es war ein sehr schöner Laden mit der guten Service .. jedem zu empfehlen der in Mainz Urlaubmacht und im Hafen ist

Ein super schönes Café, um bei toller Aussicht auf den Zollhafen einfach mal die Seele baumeln zu lassen

Wunderschöne Location mit Blick auf den Hafen. Diese Location macht den Mainzer Vibe aus. Zusätzlich ist das Essen und der Service top.

Leckerer Cappuccino und die Waffel mit Lachs war toll! Sehr zuvorkommender Service, wir kommen wieder !:)

Wir waren Heute zum Waffelessen hier und diese waren auch sehr gut, nur leider war das Personal sehr unfreundlich, sodass wir dieses Lokal direkt in unserer Nachbarschaft nicht empfehlen können. Schade

Super netter Service + Chef :-) und leckeres Essen! Können die Waffeln empfehlen.