Hacienda Mexican Restaurant in Kaiserslautern

Service satisfactory but even on a birthday you can get something but there in every restaurant! Unfortunately, Margarita only tasted soapy and bitter. When billing, we weren't even asked who paid what and simply created an invoice for everyone. The food was quite okay. But I think you should put a little more effort into the service!

We have considered it the best Mexican restaurant in the area for over 30 years. Huge selection at fair prices. I usually get the facitas and my wife gets the large taco salad. As always, we were very satisfied. And a full Loka,l after all the tough competition nearby speaks for itself.

We have been happy here for years

Delicious. Very nice and great service!

I ordered tacos there. Unfortunately they weren't as authentic as I'm used to. The tortillas were not corn tortillas but more like the standard ones you get in supermarkets made from wheat flour. Very little meat and the sauce wasn't that good either.

With the best Mexresto in the region

Always my pleasure. Good quality for years.

An excellent TexMex restaurant.

Update December 2024: Again very good. Service very friendly. Be sure to reserve! Food tasted very good. Service was extremely friendly, even though the place was full. Price-performance top. We'd love to come back.

Simply always super tasty, friendly and cheap 👍👍

Highly recommended. Ambiance, food and service were top. Price performance 1a. Would love to come back. Thanks to the whole team :)

Always good and tasty food! Nice service and great atmosphere! Feel free to come here!

As always, the food and service was A1

We were eating at the Hacienda last night and when we pushed the small tablecloth in the middle aside to make more space, there were still leftover food there from definitely longer than yesterday or the day before. After that we honestly lost our appetite. When we asked the waitress about it, she neither apologized nor was offered any kind of compensation and the tip was kept when paying without this being communicated on our part. We found that very bold; In addition, there were still leftovers on the table.

For years I went to this restaurant. Always great food.

Simply delicious and great atmosphere! It's friendly service! We always enjoy coming back!!!

Very nice service. Food was very tasty and plentiful. Will visit again.🙂

Spare ribs tough, Hamburguesa Mexicana heartlessly applauded and no sauce, nothing for fries, not even asked, waited over an hour for the food and then it was almost cold, La Hacienda had inexplicable things on it, glasses were only cleared away at the end. I think it's a shame that it's like that, I don't know if it's because of the day we came from or the prehistoric times, but I didn't think it was that good today. At least the ambience is okay.

We have been there many times and have always been very satisfied. Yesterday, however, was a disaster! Service left a lot to be desired. Even though we were sitting at the entrance we were constantly overlooked. We really understand when things are hectic, but there really wasn't that much going on yesterday... The sauce for the nachos at the beginning was waterier than ever. Our food, well. It was always good. But yesterday.... Cold fries... Fried dishes were more like rubber instead of crispy. Only the mozzarella sticks were crispy. The worst thing, however, is that my husband must have had something bad, rather stale...apparently leftovers were warmed up after the closed Saturday. I won't go into further detail here about what my husband went through at home. Anyway, this was our last visit!!!

Delicious food and friendly service. Unfortunately the drinks only came after we had eaten half of our food. We sat in the next room and it was very cold. Sometimes we had to sit there with a jacket.

Great food, friendly and fast service.

Still one of the best Mexicans I know. Tasty, plentiful and moderately priced.

I found the stay quite pleasant. We were served quickly and the food came to the bill quite quickly. However, I had to wait a long time and had to go to Go to reception to pay. For me the price/performance ratio isn't quite right here... it's a bit too expensive for what you get. You can get much better and fresher burritos in the area for the same price…

I've been eating at the Hacienda for about 30 years, 3 or 4 times a year is simply a must. The nice thing is, you never have to make a reservation, we always find a place. I love the greeting from the kitchen, the taccos with dip. We always order 2 large different types of wings and eat half of them the next day. They taste even better when warmed up. I always order a tacco salad with it You should just pay attention to it, don't If you order too fattening things, then the Hacienda is perfect!👌

Our favorite Mexican for years!

Had a great time, great food however it did get a but hot in there with how busy it was. Will definitely be coming back though

Found the food subpar. The salsa tasted like water and dish soap, the chicken burrito tasted fishy. I thought: This is what cat food must taste like. Tastes vary, but I don't understand why the place was so busy. At least the staff was friendly, although we waited quite a long time for the food. I didn't like the ambience. In my opinion, quantity rather than quality and definitely my first and last visit.

Great service, pleasant atmosphere and reasonable prices. The food deserves to be called "Mexican", the portions were large. I was very satisfied.

Very good restaurant, with a large selection of dishes. I didn't find the burgers that tasty, but that's not what you go to a Mexican restaurant for, right? I think everyone will find something to their taste here. You should definitely reserve all you can eat days

Very friendly service. We were 3 adults and 2 children. No advance reservation necessary. Large amount of space. The food was delivered to the table in a timely manner, not a long wait. And thank you very much for the greeting from the kitchen.😋We could have even been filled up with chips/nachos.

We were in the hacienda for the first time today. The food was super tasty. Price-performance top. I'm particularly impressed that only one waitress comes when you raise the flag. You have peace and quiet and aren't asked questions every five minutes. We'll be back

Good food, though not like Mexican food back home but still very good food.

Super nice place and food was actually really good. 👌 I had a steak with baked potato and beans.

Informal place, good food, excellent attention to customers, recommended.

Ate there on a recommendation and unfortunately we were very disappointed. The 4 dishes we ordered came out, all more or less like "porridge", very unappetizingly prepared and no texture in the food, everything tasted the same, unfortunately not a good recommendation

The sevice was slow. it took over an hour to get our food. But the food was very good

The food is great, the service is also great, but food takes longer to be delivered than before and I think the portions have become smaller.

We've been eating there for over 20 years and nothing has changed. Great quality, friendly staff. Nothing to complain about! Our favorite restaurant!

I ate there with my boyfriend because I heard it was good. I was very disappointed with the food, it tasted okay but when we got home we both had a lot of stomach pain and nausea 🤢 I would never go there again!

Were there this evening. Unfortunately only one service employee spoke to us. The other employees were not communicative. We waited more than 1 hour for food. The food used to be better. Only the Terryaki wings were really recommended.

Had dinner there for the first time in 10 years and we were very positively surprised. You have to climb 3 small flights of stairs to get to the restaurant, but there is great food and drinks at reasonable prices waiting for you. The portions are sufficient and the starters are delicious and a large selection of drinks.

Service very good, food very good and very good parking

Great service, nice and friendly service, brilliant chips as an opener, overall very good food, spicy prepared, nice large portions and all at a fair price. What more could you want? Not least for all these reasons in my personal top 3 😁 *****5 stars**** and fully recommended!!! Update: Was there three weeks ago, apparently a new chef and unfortunately he doesn't have it at all: Rice overcooked Fajitas without any taste unlike before Red beans mushy and mushy Side salad used to be awesome, but now it's without any tricks There is a lack of the necessary spice and skill here....simply unbelievable.... Conclusion: I'll go again, if it's that "lousy" again then it will definitely be the last time. I wonder how you can crash so brutally from 5 stars to a maximum of half a star...!!?? If they close at some point, then I would say it was because of the (new) chef... Very, very sad.... 😞😓

Very yummy food and dessert they’re delicious and the people were so nice the waiters and they had the cute little flag to draw attention to the waiters which was very cool I love this and I would come again

The Hacienda is my absolute insider tip for a great dining experience in a cozy, Mexican atmosphere. I'm particularly enthusiastic about the "all-you-can-eat ribs", which make every visit a highlight. The ribs are incredibly tender, perfectly seasoned and just plain delicious. The generous portions and the ability to reorder as desired make the whole thing unbeatable. The service is friendly and attentive, and the atmosphere invites you to relax. For lovers of ribs and good Mexican food, Hacienda is a must. Clear 5 stars!

Delicious Mexican restaurant with good service and moderate prices. I recommend the La Hacienda Platter, the BBQ Chicken Wings and the Strawberry Margharitas.

Nice restaurant, friendly service and fair prices for large portions

Can you go out to eat? Nothing special.

Very good food and very good service. Clear recommendation.

Great ambience, very nice service and very tasty food. Highly recommended

The restaurant looks very nice, there are spatial divisions everywhere that offer more privacy. There is also a room where these are missing, for parties and larger celebrations, for example. The service was very good, we were greeted warmly and the waiter always had a smile. The starter was tasty, but both of our main courses were soggy, even though the menu said they were fried. Everything was in a sauce that tasted indefinable. My vegetarian plate was also cooked for too long (as if it had been heated in the microwave) and the consistency was much too soft. The homemade lemonade was very sweet, but that depends on the taste. Since it was our second time there and we always ate something different, I can say that I liked the small dishes, which were also crispy.

The food was delicious, as you would expect. The service was also good, but the food was not served at the same time.

This place was recommended and we had lunch . Ambience is Mexican . Food is okay .

Simply delicious and very cozy!

Food is ok but not great . We ordered tacos but meat were dry .

Four of us went there for dinner. We made reservations in advance. But I don't know if I'll go there again. There's nothing to complain about about the food. It was very tasty. Really. But the service definitely still needs work. I felt so stupid. When I ordered the invoice I was asked: everything together? No, separate. Eyes were rolled at that. It's not a given that someone always pays the bill. And then he left and never came back. Instead of the waiter asking what we had, he sits at the counter and starts looking at who had what. He's always gone from time to time. I have no idea what he did. That probably took 20 minutes until we could pay. And even though I always smile in a friendly manner when I am served, nothing came back from him. Not once did he even hint at a smile. Something like that doesn't work at all in service. Too bad. I was there for the first time. And also the last time. I prefer to go where I will be greeted with a friendly smile.

This restaurant appears to be operating under new Pakistani management. I was there a few years ago and it was much better. First of all, mentioning the Hacienda restaurant is sheer mockery. it's in a kind of medical center from the 80s next to a car dealer. The interior also looks more like a country house. There's no real Mexican feeling there. There is also no air conditioning. Which is of course uncomfortably hot in summer. Service was extremely slow and poor during our visit. 40 minutes alone until drinks were ordered. Someone at the table had ordered the all you can eat chicken wings. Unfortunately, his first plate of wings didn't arrive until the others at the table had already finished. However, the fajitas take the cake. Normally, beef fajitas are made from well-seasoned rinds. Here you simply use beef goulash. This tastes completely different than it should. I will no longer enter the store.

It takes a long time for the waiters to come

I love the poppers and the chili sauce!

Food good, prices OK. Ambience, well.

A welcoming place for adults and children, the menu offers a wide choice, friendly staff, recommended

Our regular restaurant💪.........simply top. I often eat number 70. BBQ schnitzel. Service is nice. Comfortable climatic conditions. 5 stars ✌✌✌

Fake Mexican restaurant run by people that are not Mexicans. The place is expensive and dirty. All the Cooks and staff are chain smokers and they all smoke just outside the kitchen. You can smell the cigarettes as you sit inside. The bathrooms are dirty and they stink. Please take your hard earned money somewhere.

Been here again for a long time. It was delicious, recommended. Always happy 🏕️

Delicious food! Friendly service! Very attuned to Americans.

Ribs were very tough, untypical for a TeX mex restaurant

Very nice staff and perfect food as always!

The entrance to the restaurant is very reminiscent of an apartment block. The furnishings are Mexican, but some of them are already very worn out. But the most important thing... the food: It's fresh, hot and very tasty. The taste is very good and the price is really great. You can only praise the kitchen. The service was very, very friendly and accommodating. We would still recommend it.

There are many good restaurants in Germany, this is not one of them.

We still know the hacienda from before. Unfortunately, apart from the furniture, not much is left of it. It looks like it did 20 years ago. The menus were sticky and broken. The service staff are unfriendly and simply listless. The food was simply terrible. Unseasoned, vegetables overcooked and carelessly served on the plate. I'm really not sensitive if it doesn't taste good. But I couldn't eat it.

Never eaten so badly, absolutely subterranean, or rather Indian. There were four of us, the food was inedible, the staff was unfriendly. This is not a Mexican restaurant, how can you offer something like that to your customers? Apart from the decorations, there is nothing left from before.

I've known the restaurant for 25 years and still love it there

Price performance is good, the furnishings and ambience are quite okay

Always super delicious and has been doing so for over 30 years!!!

Very dear team, We went to dinner with our niece and nephew at the end of the day and were really looking forward to the ribs all you can it. The taste was okay, only some ribs were warm and some were tough and cold. Regarding the salsa, it tasted like water and was very thin and could have been a little more seasoned. Otherwise 3 points deducted because you are not allowed to take the remaining ribs that you can no longer eat with you even though you pay your bill. Because we would rather throw it away, this is not exactly organic.

The host was totally rude and unprofessional. Will not give these people my business. Horrible food, no taste, caned products and over priced. Will not recommend to anybody. Had a chimichanga, quesadillas and tacos that were pre made or caned ingredients. No bueno

Not real Mexican. Food lacked flavor. Only thing I enjoyed was the mango margarita and chips con queso (la salsa roja was also good) but other than that, nope just NO👎🏻

It was a once-in-a-lifetime meal there for us. All four were disappointed

Very good Tex Mex cuisine in American style. Often you have to travel 80 km. Buffalo wings are unique.

Delicious food outside on the terrace

Delicious food, very friendly staff (have been there for years). Always my pleasure.

It felt like the food had been warmed up in the microwave. The last time we were there was 2 years ago and we won't be going there again.

Delicious food and drinks. Nice atmosphere. Staff was friendly. We'd love to come back.

Immer wieder gut.....allways the best ...love going out to eat here.

The food is really tasty, the wings are great but also the Mexican dishes. It's always busy, so you should definitely make a reservation.

I can really recommend the all you can eat ribs every Thursday. We got new ribs super quickly and were able to really take advantage of the all you can eat option. The prices were good too. The accompaniment also really enjoyed the dishes on the menu.

Really extremely old. I remembered it differently. Anyone who has ever been to Mexico will only laugh. It was dirty and there was insufficient ventilation. Way too much cheese, chicken not grilled well, but black. The rest is loveless, tastes borderline. It was always on my bucket list when I was a teenager, but it was crossed off and it's no longer on it.

Came here with the family on a Saturday evening, was surprised that they kind of discouraged waiting for a table since they had a short wait list, they quoted 20 minutes but seated us well before. Table and menus were clean. Service was moderate speed, they have little flags on the table to raise to get service, like that option and generally received server attention after we raised the flag. Main server was effective but very, very impersonal. If they would install a Robot to take orders and pay the bill, you could program it to more friendly than our server was. Free nachos were surpirsingly good, the rest of the meals were very average except the fajitas which were probaly the most tasteless that we ever had. Assume they were beef as requested, but they certainly didn't taste good. If we come here again, which is unlikely, we would never, ever, order the beef fajitas here again. In the States we would have asked to take these tasteless Fajitas of our bill but from our experience here in Germany that's not usual, hence we didn't.

Selection of Mexican specialties, open space with a suitable ambience. Friendly service and modern bowls on the menu.

Very friendly staff and delicious food.

Been there for ages. I advertised it to my friends and then felt so ashamed. What a mess, ugh

Food very good. We were very satisfied. But it's always better to reserve

Dishes we ordered: Burrito - flavor okayish, rice that came with it completely overcooked and mushy Quesadilla - pale and soft (supposed to be pan-fried and be correspondingly crispy) Chimichangas - soggy, which is baffling, considering this is a deep-fried dish. Maybe the oil wasn't hot enough... Chile relleno - based on the fairly quick cooking time and the consistency, I'm pretty sure it was frozen and reheated. Not impressed. Churros - freshly made and yummy The food wasn't horrible, but disappointing. Friendly and attentive service. The makeshift dividers between the booths (probably leftover from the pandemic) are a bit of a mood killer. Either take them down or put up something nicer. Fair prices considering inflation and increased food costs.

The service was quick and good. The waiters and bartenders are incredibly friendly and welcoming. I had a wonderful time! Definitely recommend Banana Strawberry Colada.

Dreck's shop was there today, had three drinks poured over it and then they stood there and thought it was funny, it was the last time

The food was delicious, only the drinks came after the starter 🫣 otherwise everything was good.

The ambience is a bit old, but the food is delicious. Service is quick despite the full house. We've been a regular guest for years and the fajitas are a big recommendation.

Haven't been here for a while, but the kitchen didn't disappoint! Due to its size, it is a little louder and has a less quiet ambience. But if you know it, you won't be disappointed. We had a table further back, but it was super quiet! Ask about it. The margaritas were also great!

We've never had such a bad meal with 11 people, no one even remotely liked it, every dish was a catastrophe!!! Waiter Unfriendly, barely understood!!!! PRICE PERFORMANCE EQUALS ZERO

Unfortunately I was disappointed. We had a table far away. The food ordered was wrong. The ambience is something from the seventies and a bit out of date. The waitress barely understood German and you had to explain everything you wanted three times. So I don't go there anymore.