Hacienda Mexican Restaurant in Kaiserslautern

Were there this evening. Unfortunately only one service employee spoke to us. The other employees were not communicative. We waited more than 1 hour for food. The food used to be better. Only the Terryaki wings were really recommended.

Had dinner there for the first time in 10 years and we were very positively surprised. You have to climb 3 small flights of stairs to get to the restaurant, but there is great food and drinks at reasonable prices waiting for you. The portions are sufficient and the starters are delicious and a large selection of drinks.

Service very good, food very good and very good parking

Great service, nice and friendly service, brilliant chips as an opener, overall very good food, spicy prepared, nice large portions and all at a fair price. What more could you want? Not least for all these reasons in my personal top 3 😁 *****5 stars**** and fully recommended!!! Update: Was there three weeks ago, apparently a new chef and unfortunately he doesn't have it at all: Rice overcooked Fajitas without any taste unlike before Red beans mushy and mushy Side salad used to be awesome, but now it's without any tricks There is a lack of the necessary spice and skill here....simply unbelievable.... Conclusion: I'll go again, if it's that "lousy" again then it will definitely be the last time. I wonder how you can crash so brutally from 5 stars to a maximum of half a star...!!?? If they close at some point, then I would say it was because of the (new) chef... Very, very sad.... 😞😓

Very yummy food and dessert they’re delicious and the people were so nice the waiters and they had the cute little flag to draw attention to the waiters which was very cool I love this and I would come again

The Hacienda is my absolute insider tip for a great dining experience in a cozy, Mexican atmosphere. I'm particularly enthusiastic about the "all-you-can-eat ribs", which make every visit a highlight. The ribs are incredibly tender, perfectly seasoned and just plain delicious. The generous portions and the ability to reorder as desired make the whole thing unbeatable. The service is friendly and attentive, and the atmosphere invites you to relax. For lovers of ribs and good Mexican food, Hacienda is a must. Clear 5 stars!

Nice restaurant, friendly service and fair prices for large portions

Delicious Mexican restaurant with good service and moderate prices. I recommend the La Hacienda Platter, the BBQ Chicken Wings and the Strawberry Margharitas.

Can you go out to eat? Nothing special.

Very good food and very good service. Clear recommendation.

Great ambience, very nice service and very tasty food. Highly recommended

The restaurant looks very nice, there are spatial divisions everywhere that offer more privacy. There is also a room where these are missing, for parties and larger celebrations, for example. The service was very good, we were greeted warmly and the waiter always had a smile. The starter was tasty, but both of our main courses were soggy, even though the menu said they were fried. Everything was in a sauce that tasted indefinable. My vegetarian plate was also cooked for too long (as if it had been heated in the microwave) and the consistency was much too soft. The homemade lemonade was very sweet, but that depends on the taste. Since it was our second time there and we always ate something different, I can say that I liked the small dishes, which were also crispy.

The food was delicious, as you would expect. The service was also good, but the food was not served at the same time.

Simply delicious and very cozy!

Food is ok but not great . We ordered tacos but meat were dry .

This place was recommended and we had lunch . Ambience is Mexican . Food is okay .

Four of us went there for dinner. We made reservations in advance. But I don't know if I'll go there again. There's nothing to complain about about the food. It was very tasty. Really. But the service definitely still needs work. I felt so stupid. When I ordered the invoice I was asked: everything together? No, separate. Eyes were rolled at that. It's not a given that someone always pays the bill. And then he left and never came back. Instead of the waiter asking what we had, he sits at the counter and starts looking at who had what. He's always gone from time to time. I have no idea what he did. That probably took 20 minutes until we could pay. And even though I always smile in a friendly manner when I am served, nothing came back from him. Not once did he even hint at a smile. Something like that doesn't work at all in service. Too bad. I was there for the first time. And also the last time. I prefer to go where I will be greeted with a friendly smile.

This restaurant appears to be operating under new Pakistani management. I was there a few years ago and it was much better. First of all, mentioning the Hacienda restaurant is sheer mockery. it's in a kind of medical center from the 80s next to a car dealer. The interior also looks more like a country house. There's no real Mexican feeling there. There is also no air conditioning. Which is of course uncomfortably hot in summer. Service was extremely slow and poor during our visit. 40 minutes alone until drinks were ordered. Someone at the table had ordered the all you can eat chicken wings. Unfortunately, his first plate of wings didn't arrive until the others at the table had already finished. However, the fajitas take the cake. Normally, beef fajitas are made from well-seasoned rinds. Here you simply use beef goulash. This tastes completely different than it should. I will no longer enter the store.

It takes a long time for the waiters to come

I love the poppers and the chili sauce!

Food good, prices OK. Ambience, well.

A welcoming place for adults and children, the menu offers a wide choice, friendly staff, recommended

Our regular restaurant💪.........simply top. I often eat number 70. BBQ schnitzel. Service is nice. Comfortable climatic conditions. 5 stars ✌✌✌

Fake Mexican restaurant run by people that are not Mexicans. The place is expensive and dirty. All the Cooks and staff are chain smokers and they all smoke just outside the kitchen. You can smell the cigarettes as you sit inside. The bathrooms are dirty and they stink. Please take your hard earned money somewhere.

Been here again for a long time. It was delicious, recommended. Always happy 🏕️

Delicious food! Friendly service! Very attuned to Americans.

Ribs were very tough, untypical for a TeX mex restaurant

Very nice staff and perfect food as always!

The entrance to the restaurant is very reminiscent of an apartment block. The furnishings are Mexican, but some of them are already very worn out. But the most important thing... the food: It's fresh, hot and very tasty. The taste is very good and the price is really great. You can only praise the kitchen. The service was very, very friendly and accommodating. We would still recommend it.

There are many good restaurants in Germany, this is not one of them.

Never eaten so badly, absolutely subterranean, or rather Indian. There were four of us, the food was inedible, the staff was unfriendly. This is not a Mexican restaurant, how can you offer something like that to your customers? Apart from the decorations, there is nothing left from before.

We still know the hacienda from before. Unfortunately, apart from the furniture, not much is left of it. It looks like it did 20 years ago. The menus were sticky and broken. The service staff are unfriendly and simply listless. The food was simply terrible. Unseasoned, vegetables overcooked and carelessly served on the plate. I'm really not sensitive if it doesn't taste good. But I couldn't eat it.

I've known the restaurant for 25 years and still love it there

Price performance is good, the furnishings and ambience are quite okay

Always super delicious and has been doing so for over 30 years!!!

Very dear team, We went to dinner with our niece and nephew at the end of the day and were really looking forward to the ribs all you can it. The taste was okay, only some ribs were warm and some were tough and cold. Regarding the salsa, it tasted like water and was very thin and could have been a little more seasoned. Otherwise 3 points deducted because you are not allowed to take the remaining ribs that you can no longer eat with you even though you pay your bill. Because we would rather throw it away, this is not exactly organic.

The host was totally rude and unprofessional. Will not give these people my business. Horrible food, no taste, caned products and over priced. Will not recommend to anybody. Had a chimichanga, quesadillas and tacos that were pre made or caned ingredients. No bueno

Not real Mexican. Food lacked flavor. Only thing I enjoyed was the mango margarita and chips con queso (la salsa roja was also good) but other than that, nope just NO👎🏻

Delicious food outside on the terrace

Very good Tex Mex cuisine in American style. Often you have to travel 80 km. Buffalo wings are unique.

It was a once-in-a-lifetime meal there for us. All four were disappointed

Delicious food, very friendly staff (have been there for years). Always my pleasure.

It felt like the food had been warmed up in the microwave. The last time we were there was 2 years ago and we won't be going there again.

Delicious food and drinks. Nice atmosphere. Staff was friendly. We'd love to come back.

Immer wieder gut.....allways the best ...love going out to eat here.

The food is really tasty, the wings are great but also the Mexican dishes. It's always busy, so you should definitely make a reservation.

I can really recommend the all you can eat ribs every Thursday. We got new ribs super quickly and were able to really take advantage of the all you can eat option. The prices were good too. The accompaniment also really enjoyed the dishes on the menu.

Really extremely old. I remembered it differently. Anyone who has ever been to Mexico will only laugh. It was dirty and there was insufficient ventilation. Way too much cheese, chicken not grilled well, but black. The rest is loveless, tastes borderline. It was always on my bucket list when I was a teenager, but it was crossed off and it's no longer on it.

Came here with the family on a Saturday evening, was surprised that they kind of discouraged waiting for a table since they had a short wait list, they quoted 20 minutes but seated us well before. Table and menus were clean. Service was moderate speed, they have little flags on the table to raise to get service, like that option and generally received server attention after we raised the flag. Main server was effective but very, very impersonal. If they would install a Robot to take orders and pay the bill, you could program it to more friendly than our server was. Free nachos were surpirsingly good, the rest of the meals were very average except the fajitas which were probaly the most tasteless that we ever had. Assume they were beef as requested, but they certainly didn't taste good. If we come here again, which is unlikely, we would never, ever, order the beef fajitas here again. In the States we would have asked to take these tasteless Fajitas of our bill but from our experience here in Germany that's not usual, hence we didn't.

Selection of Mexican specialties, open space with a suitable ambience. Friendly service and modern bowls on the menu.

Very friendly staff and delicious food.

Been there for ages. I advertised it to my friends and then felt so ashamed. What a mess, ugh

Food very good. We were very satisfied. But it's always better to reserve

Dishes we ordered: Burrito - flavor okayish, rice that came with it completely overcooked and mushy Quesadilla - pale and soft (supposed to be pan-fried and be correspondingly crispy) Chimichangas - soggy, which is baffling, considering this is a deep-fried dish. Maybe the oil wasn't hot enough... Chile relleno - based on the fairly quick cooking time and the consistency, I'm pretty sure it was frozen and reheated. Not impressed. Churros - freshly made and yummy The food wasn't horrible, but disappointing. Friendly and attentive service. The makeshift dividers between the booths (probably leftover from the pandemic) are a bit of a mood killer. Either take them down or put up something nicer. Fair prices considering inflation and increased food costs.

The service was quick and good. The waiters and bartenders are incredibly friendly and welcoming. I had a wonderful time! Definitely recommend Banana Strawberry Colada.

Dreck's shop was there today, had three drinks poured over it and then they stood there and thought it was funny, it was the last time

The food was delicious, only the drinks came after the starter 🫣 otherwise everything was good.

The ambience is a bit old, but the food is delicious. Service is quick despite the full house. We've been a regular guest for years and the fajitas are a big recommendation.

Haven't been here for a while, but the kitchen didn't disappoint! Due to its size, it is a little louder and has a less quiet ambience. But if you know it, you won't be disappointed. We had a table further back, but it was super quiet! Ask about it. The margaritas were also great!

We've never had such a bad meal with 11 people, no one even remotely liked it, every dish was a catastrophe!!! Waiter Unfriendly, barely understood!!!! PRICE PERFORMANCE EQUALS ZERO

Unfortunately I was disappointed. We had a table far away. The food ordered was wrong. The ambience is something from the seventies and a bit out of date. The waitress barely understood German and you had to explain everything you wanted three times. So I don't go there anymore.

Very good restaurant, service was quite friendly and attentive, food was very tasty.

The mango lemonade is sweet but tasty. I ordered the Guadalajara but requested one chicken and one cheese enchilada instead of two cheese but I received one beef and one cheese. My friend picked a flauta and was given a tamale. The sauce on the enchiladas is a lumpy gravy that needs more seasoning and the rice and beans left much to be desired. I will say that the ground beef in my taco and enchilada was well seasoned and had good flavor.

Schnitzel gravy for my chicken enchiladas. Neon green slime instead of guac. Yet another terrible "Mexican" restaurant. This place would probably be great if your only experience with Mexican food was the stuff made by Italians and Middle-Easterners everywhere else in town. If you've had real Mexican food, please don't bother. The mini-sombrero lights above the tables were a nice touch.

Excellent. I've been here several times and never been checked. Always great dishes. Always tasted good.

We wasted $70 on the food . The waitress messed our drinks n the chef our food . The only good thing that we ate was the appetizer wings . I highly not recommend this restaurant!!! Please if u hungry just starve .

I'm from south Texas and was looking for a Mexican fix.. this is on the lines of TexMex. I ordered the shredded beef plate...it came with a smorgasbord of every thing. I came out stuffed. I gave it 5 stars because they had jalapeño and chips and salsa.....staple of Mexican restaurants.

Delicious food at good prices. Nice and fast service. We forgot the nachos, but we got a dessert on the house. Absolute recommendation!

We've been going to the "Hacienda" on and off for years. The food is good and inexpensive. The service is also good, the staff are all very friendly and accommodating. Unfortunately, the facility is a bit outdated and renovation could be considered. Nevertheless, we will continue to come here because we know that the Hacienda can be relied on! 😊

I was there with a good friend and thought it was great, the service was very attentive and the food was also super tasty. Would recommend it. Parking was very limited. Otherwise the rest was good, food, service and the ambience

Unfortunately, waiting times are too long Half was forgotten Cutlery was only brought after the third request. We were here for the FIRST and unfortunately the LAST time 🤷‍♂️

Super cool shop Funny with the flags on the tables Food is always very good I really enjoy going there

We were here for the first time yesterday and we liked everything. The food was really tasty, the staff was also very friendly and nice. We'll definitely come again.

The menu is very overloaded. A little less and more clear would be nice.

We enjoyed eating there for years. Burrito was always delicious. Poppers are recommended. Unfortunately the cleanliness leaves a lot to be desired… window sill very dusty. The table and everything on it is stuck. There was leftover food under the table. The plates were greasy and sticky. A family member ate seafood…. These came out ugly later... Unfortunately we won't be visiting it again!

I’m not sure what this food is, but it isn’t Mexican food.

There's always a lot going on here. It is best to reserve a table if you are a larger group. There are small flags on the tables. If you pull it up, the waitress knows exactly what you want to order. You definitely need to take some time here, especially when there is a lot going on. But you will be rewarded with the fantastic taste

The food was super tasty. I ate a quesadilla, a Caesar salad and a corn on the cob.

The food was again very tasty...

Food is bad to okay. The only Mexican in KL who often gives you a stomach ache after eating. Unfortunately, the restaurant is not particularly hygienic either. The same applies to the service. Everything is very old.

The positive first, it's very cheap for a Mexican. The negative, the food is mediocre if anything. The service always leaves something to be desired.

The food was wonderful and very tasty. The starters were perfectly coordinated with the main course. The food was also beautifully prepared. The staff is very nice and accommodating. There are sufficient parking spaces around the restaurant. Gladly again!

At the end of yesterday I had dinner with my family at the Hacienda Restaurant. At reception they were visibly annoyed that we arrived a little later than the time originally reserved. It took a few minutes until we were shown to our table. We started our meal with cheesy nachos topped with a mush of crushed jalapenos. The nachos didn't taste like anything and the cheese also looked very unappetizing. My Fanta was glassy and had lots of ice cubes. The taste was weird, like a little bit of flavor had been mixed with a lot of water. For the main course, my husband and I ordered La Hacienda and a hamburger with fries. At La Hacienda the food was mostly cold to lukewarm. Skin had already formed on the sauce and was flaky because it had cooled. The cheese was barely warmed up, everything looked very carelessly prepared and unappetizing. After biting into the taco, it was over for me. The minced meat tasted extremely salty, so I had to return the food. According to my husband, the hamburger was edible. However, he didn't like it either. I rate the service alone as satisfactory because he didn't charge for my food. Unfortunately, we were not informed that nachos were available on the house. This should be mentioned when ordering food. The service staff was mostly friendly and came to our table as quickly as they could that day. Unfortunately, the waiting time for food was far too long with children. For us it was the first and last time we visited this restaurant.

Service and food as always very good 👍 despite the high burdens imposed by our government. Please continue

Very, very cool insider! I love the “private” bench seating that allows visitors some privacy. You never have to wait long and the food always comes very quickly. The food itself is also a 10 out of 10, there is absolutely nothing to complain about!!! Absolute favorite and recommended, amazingly low prices too

We've been going to the Hacienda for decades, but yesterday was the last time we were there. It's unbelievable how brazenly you get ripped off. In the pictures you can see nachos with cheese for 8.40, with chile con queso for 3.90. In the past, the nachos were on the larger plate, with more cheese and fewer air holes created by artistic stacking. Also appropriate for the price. The 'Mexican' cheese dip Chile con queso was just disgusting analog mush, taste Corrugated cardboard. But then there was free fruit and blowflies in the sugar. Since it's not exactly high season for blowflies at the moment, you can imagine how often the sugar is replaced/refilled/checked. Choke. My companion ordered her refill for the iced tea 4 times (from different servers) until she got it. If we had been Americanos, we would definitely have gotten it quicker. The money is really too expensive for this rip-off, we won't bring ours to you anymore.Hasta never again Hacienda 👋🏻

The food was okay, but the service only cleared the table after repeated instructions.

As always, the food was delicious, the service was attentive and quick. Keep it up!!!

Es war ein sehr schöner Abend mit gutem Essen

Alles in allem ok. Service war nett, aber trotz den kleinen Fähnchen die man hissen muss, hat es relativ lange gedauert bis jemand unsere Bestellung aufnahm und dann nochmal so lange bis die Getränke da waren. Man muss dazu sagen, dass die Bude voll war und schon Gäste vor der Tür warteten bis Tische frei werden. Essen was in Ordnung, nichts zu beanstanden. Meinem Geschmack nach fehlte etwas Würze, die man aber selbst nachlegen kann. Es ist für jeden was dabei, auch Vegane Gerichte sind auf der Karte zu finden. Den hausgemachten Eistee ( ungesüßt, kann am Tisch gesüßt werden) kann man sich jederzeit kostenlos nachfüllen lassen. Das Ambiente ist ok, allerdings ist es sehr laut. Aber bei nem Mexikaner durchaus zu erwarten. Zudem waren wir waren mit einem Baby unterwegs. Einen Wickeltisch gab es leider nur auf der Frauentoilette und da war auch sehr sehr wenig Platz. Fazit: Ist einen Besuch wert, der Rest ist Geschmackssache 😊

Restaurant war kalt, musste meine Jacke gleich anlassen. Bedienung war sehr nett, und Essen war für mich ganz gut. Mexikanisch ist nicht meins, war eingeladen. Für mich nix.

Waren in den letzten Jahren öfter dort und eigentlich immer zufrieden. Letzte Woche allerdings, nach mehreren Monaten Abstinenz, waren wir ziemlich enttäuscht von unserem Essen. Der Avocadosalat war vollständig bedeckt mit Sour Cream und Käse und sah relativ unappetitlich aus. Der California Burrito, eine weißlich, helleTortilla mit shredded beef, war sehr trocken und ungewürzt und sah eklig aus. Wir haben dann Salsa nachbestellt, um das Teil halbwegs runterzukriegen. Qualitativ hat das Restaurant in der Vergangenheit schon wesentlich bessere Zeiten erlebt. Ein Plus sind immer noch die kostenlosen Chips mit Salsa.... allerdings reißen die die schlechte Hauptspeise auch nicht raus. Leider war die Servicekraft auch nicht die Freundlichkeit in Person.

Wir war dort gemeinsam mit ein paar Freunden essen und es war wirklich super. Das Essen war gut und der Service sehr nett. Wir würden nur am Anfang übersehen, sodass es etwas länger dauerte, bis wir bedient wurden. Danach war aber alles super. Das Restaurant ist sehr schön eingerichtet, es war nur etwas kalt als wir dort waren. Insgesamt waren wir sehr zufrieden und sind statt und zufrieden nach Hause gefahren.

Sehr gutes Essen, man bekommt sehr große Portionen für einen echt guten Preis

Wir sind haben für 6 Personen reserviert. Am Tisch angekommen gibt man uns nur 2 Speisekarten, obwohl es ausreichend Speisekarten gibt. Die Karte ist sehr unübersichtlich und erschlägt einem fast, Struktur Fehlanzeige, alles ist wild durcheinander gewürfelt. Es ist unheimlich zugig am Tisch und es wird unangenehm kalt. Wir sprechen das Personal an und wechseln an einen anderen Tisch. Offenbar sind die Fenster undicht, denn es zieht auch hier wie Hechtsuppe, was den Aufenthalt schon sehr unangenehm macht. Ich ziehe meine Jacke wieder an und stelle fest, auch andere Gäste sitzen in Ihren Winterjacken am Tisch. Noch schlimmer ist jedoch das Essen. Von unseren 6 Gerichten wurde nicht eins aufgegessen, weil es schlicht nicht geschmeckt hat. Auf meinem Burger waren genau 3 Scheiben Gurke, einen Scheibe Tomate, eine Scheibe einer großen Zwiebel und das Fleisch - fertig - furztrocken. Zu den kalten Pommes, die nahezu kein Salz gesehen haben, gibt es einen Beutel Ketchup wie am Imbiss, das war's. Wir haben dann direkt bezahlt und sind gegangen. Wer einmal richtig gut essen will, ist hier falsch.

It's not really Mexican food, but for Indians cooking Mexican it was okay. Beans side dish where defintly "Heinz beans in tomato sauce" from a can, I know the taste

Wir waren mit unserem Paintball Team dort essen…alles in allem war es ok. Bis auf Micha…dem hats ned geschmeckt.

All you can eat ist extrem geil dort.

Toller Abend wie immer. Essen super, Servicekräfte aufmerksam und freundlich. Wir lieben es!

Einer der vielen Mexikaner in Kaiserslautern der Tex-Mex Küche anbietet.Origial Mexikanische Gerichte findet man hier aber kaum, man sollte jedoch erwähnen das es in der Nähe ebenfalls einen guten Mexikaner gibt bei dem einige Gerichte deutlich besser schmecken .Leider schwankt die Qualität mancher Speisen stark. Ich gehe Trotzdem gerne zur Hacienda weil ich die Gerichte mit der BBQ Sauce mag. Von Vorteile ist es ,das man durch die Größe des Restaurants auch Kurzfristig einen Platz bekommt, auch mit mehreren Personen.Parkplätze sind auch kein Problem.