Goldener Schlüssel in Kevelaer

It is very cheap, but also very small buffet. Nothing special. Eat and go.

Quality is constantly fluctuating, service has been completely reduced...it's a shame

Very tasty, I can only recommend it

Usually Venga in Kevelaer is a popular destination for our family, a place where we feel comfortable and eat well. We were all the more disappointed with our visit on Mother's Day, which unfortunately went wrong in every respect. The switch to an obviously slimmed-down lunch menu at the weekend was already a negative start. Our children were visibly disappointed because their favorite dishes from the regular menu were suddenly no longer available. Information about this reduced selection in advance would have been very desirable in order to avoid unnecessary disappointment. The lunch menu itself was very clear, to put it mildly. The situation was particularly unfortunate with regards to the asparagus menu. This offered asparagus with potatoes for €18.90, although for an additional charge of €12.50 you could order bacon-wrapped pork medallions or salmon fillet - exactly the dishes that our children would have wanted from the original menu, which no longer exists. When we asked whether it would be possible to order the pork medallions separately without the asparagus, we received a clear negative from the waitress. When our son wanted to order penne with cocktail tomatoes as an alternative (as stated on the menu), the same waitress told us that there were no more cocktail tomatoes. This really raises the question of planning: How can it be that on a day like Mother's Day, when you have to expect a full house, with an already very small menu of just twelve dishes, an ingredient like cocktail tomatoes runs out at 1 p.m.? The insecurity of the waitress who served us also didn't help the situation. She emphasized several times that she actually came from the branch in Kempen and didn't know her way around Kevelaer. This is understandable in itself, but in such cases it would have been helpful if she had asked her colleagues instead of leaving us alone with her ignorance. According to the waitress, my wife's request for a non-alcoholic Hugo could not be fulfilled. The low point of our visit, however, was when we observed from our window seat that guests outside, who were being served by another waitress, were being served salmon fillets - WITHOUT asparagus, mind you - with fries. This observation made the previous statement that it was not possible to order the meat and fish dishes separately completely unbelievable and simply felt like a joke. The final payment was made to another waiter, probably even the store manager. The only question was whether it was tasty; there was no inquiry as to whether everything was OK. Of course, a tip was out of the question under these circumstances. After this disappointing experience, I am unsure whether I can convince my family to visit Venga in Kevelaer again. This is particularly unfortunate as it has always been a popular family restaurant for us.

We ordered a hearty pancake, which was absolutely delicious. The apple strudel afterward was also delicious. I highly recommend it.