Gasthaus Hirsch in Schwäbisch Gmünd

I don't know what the others are saying but the pizza and delivery service is really good

Today, we went to the Mömax Restaurant for breakfast as a group of five adults and four young children (1-2 years old). Since it has a play area, we assumed it was a child-friendly restaurant. Unfortunately, we felt very uncomfortable: Several guests – mostly seniors – constantly complained about the children, even though they were just playing. They shook their heads, provoked us, and even told us the children should be quieter. The atmosphere was very demeaning and ostracizing. We had the strong feeling that this wasn't just about the children, but was also motivated by xenophobia. We would have appreciated more support from the staff. In a restaurant with a play area, it should be natural for children to be loud sometimes. Unfortunately, no one from the staff said anything about it or clarified that children are welcome. We've always enjoyed coming here, but after this experience, we feel discriminated against and excluded. It's a shame, because Mömax is supposed to be a place for families.

The food was delicious and the service was brilliant; I haven't experienced anything so friendly and pleasant in a long time.

We recently went there for dinner. First, the positives: The staff are really friendly and attentive. The location, inside and out, is perfect. That's about it for the positives. The food, however, was absolutely terrible. That was the first and last time I was there. What a shame, actually. The potato salad was definitely not homemade. We got one portion in a bowl. It was very cold and floating in a yellow "liquid" – probably scooped out of a bucket? My schnitzel (there were two on the plate) was so bad. Do you use a liquid coating? That's what it tasted like, anyway. And the fries were more soggy. Was the plate kept warm? Guys, you guys aren't going to last up there. How can you mess up something as simple as schnitzel with fries and potato salad? Go eat somewhere where it's done right – actually, almost everywhere. What a shame.

My visit to the Gasthaus zum Hirsch was disappointing. The hygiene left much to be desired, the food was poorly prepared, and the taste was disappointing. When I called to clarify a question, the phone was simply hung up. Overall, I cannot recommend the Gasthaus zum Hirsch.