Freddy Fresh Pizza Gera in Gera

Total disappointment, the online menu looked very tasty and attracted us to the branch for the first time...we could have saved ourselves the visit. Opening time 11 a.m., no one there at 5 after 11. Then a foreign-looking gentleman came and asked if we wanted to go in...Yes, of course...I complained about the tardiness, the gentleman wasn't interested in that. 2nd question from him to us: do you want to order something? Yes, of course. The seller didn't seem happy and said it would take a while. After further questioning, he told us that he had to preheat the stove for at least 25 minutes and then the pizza or nuggets would take the same amount of time... I've never heard such nonsense before. We decided to leave, which was a good thing, because when I left the "restaurant" I saw how dirty the floor was and how dirty the tables looked...that was the first and last time at Freddy Fresh...it's a shame, that I can't give 0 points here.

Unfortunately the dough is far too hard. The dough used to be much better. Furthermore, it must be pointed out that the Pizza Ragout is made from chicken and not veal! I found it very unfortunate. Food also arrived cold.

0/10 points Absolutely not recommended!!!!! 2 hour waiting time for delivery...... Food was delivered cold Just a disaster!!!!! Extremely overpriced!!!! Never again!!!!!!

My girlfriend and I ordered 2 burgers. The pastry was a dry frozen semi-finished product and the meat inside was like a rubber sole without taste or freshness. Officially, and I'm not exaggerating, this was the worst burger I've ever paid for. My little sister will prepare a better and tastier burger than this would-be genus of the gastrosphere. The worst act on planet earth. I do not recommend even to the enemy.

We always order and have them delivered. This happens on time, fresh and hot. I can track the current status of the order online. Fits well and tastes even better

Delivery always on time at the desired time. Warm and fresh! Very tasty and always something new on offer. Thanks !!!

Everything great. Pizza delicious and still warm! Again and again. Lunch offer top

Ordered there again today after a long time. The order was quite large (2 adults, 4 children just under €80). We ordered at 7 a.m. and were slightly shocked when a delivery time of 90 minutes was given...but ok, it could be that it's busy. So everything is good. The hard part, however, was when I called after 2 hours and asked where the order was, it wasn't even on the way yet. The next driver who came in was supposed to bring them. The end result was that the order arrived after a total of almost 3 hours. Order: 6:15 p.m Delivery: around 9:10 p.m The next thing was that the delivery person gave me the box with the order and asked me to take it out myself. Ok - maybe he has back pain or something similar. I don't even want to start talking about the food, you could have killed someone with the garlic bread, pizza rolls were in aluminum trays and due to the heat build-up in them they were weak instead of crispy and you had to look for the contents. The burger buns were like they came from the microwave and the finger food box was also an assiette, everything was soggy and the chicken was extremely dry. All in all, I have never been so disappointed and I wish we had saved so much money. It was the last time we ordered there and if the food and service is always like this, I wonder how this branch can survive.

Sadly, that's the bowl for €12.99. No edamame, 5 strips of chicken kebab, two small pepperoni and 5 small cubes of herder cheese. My friend's edamame was also missing. Ordered at 6 p.m. and was told there was no rice or chicken strips left. After the last horrible order, I tried to see if anything had changed, but no, it's even worse.

Takes far too long, 70 minutes are given. This turned into 120 minutes. I ordered at 5:56 p.m. and still nothing arrived after 7:55 p.m. Sorry, this is just taking too long!!!

The salad was okay. The pasta was over-baked even though it didn't say anything about it in the product description. The onions burned. I like roasted flavors, but not charred onions. While the onions had too much heat, the patties in the burger unfortunately had too little. The meat was raw in the middle. The handling of the complaint was an absolute disappointment. It was explained several times that the meat was heated correctly in the microwave. The question of whether you can get a new burger - at least half the price! - wanted to order, I politely declined. Never again!!!

My dear wife really wanted garlic dip with her pizza rolls (she probably didn't want to snog anymore today either) and shockingly she got herb dip She would like to give -3 stars.

Not recommendable I waited 2 hours for my food, I ordered at 7 p.m. and it was supposed to be there late at 8:14 p.m. that's what they wrote to me. When I called them at 8:30 p.m. they said 5-10 minutes, it should be there, At the latest, but that wasn't it, the food arrived at 9:05 p.m. completely over the delivery time. This is such a disgrace The food was cold, the burger meatballs and the bacon wasn't even cooked through. I wrote without onions and they were still on it, that's not possible. You couldn't eat the food, you could throw it away. The garlic bread was extremely hard and not chewy Not recommended 😠

Anyone who likes to wait over 2 hours for their food is welcome to order here... I just think it's cheeky!!!

This pizzeria is not recommended at all. The food was delivered almost 2 hours after ordering. Despite the phone number provided, it was not deemed necessary to inform us about the delay. I can't say anything about the taste as it was allowed to leave along with the pizzas.

Even the $1 pizza in NYC tastes better and everyone knows it's pure rat poison. Might as well have been a frozen product. Disgusting dough, tough cheese and overall just complete glutamate poisoning for an unbelievable €16.99. You can't imagine it, you have to experience it. Never again. But the driver was extremely nice and should definitely be hired permanently and get paid for his trial day!

Pizza for 14 euros just doesn't do anything, it's gone mega, which is a shame. Was the last time.

Everything was delivered quickly and hot. When I called I said that I had a dog... The delivery person

First the positive: Delivery service was nice. It's nice that the pesto for the Venice pizza is included separately. The negative: The food was lukewarm to cold. Pizza carelessly and very sparingly topped, dough very dry and the cheese al dente. In general it wasn't a pleasure and I won't order there again.

For the price you get a delicious product. The suppliers are always friendly, but the cutting skills vary greatly from almost perfectly identical pizza slices to criss-crossing into large and small pieces à la Fruitninja.

Once again, the pizza rolls were so small that it was a shame to pay almost €8 for them.

Unfortunately I only have to give 1 star!!! I was a regular customer for years... Quality has decreased, but the worst thing is the level of delivery costs | Minimum order value 12.50 euros | If you do not reach this value, you CANNOT order. I live alone at home. I always ordered a small pizza + the points I collected usually came to 9 to 11 euros... Now it's no longer possible to order as a single person | the in-house website has become more complicated | Delivery is no longer possible on Lieferando... hey, what are you doing?!!! You have changed 180 degrees into the negative!!!! I'm out and will NEVER ORDER FROM YOU AGAIN | Customer friendliness looks different!!!!!

Super punctual and very tasty!!! Always happy

Delivery times are too long, you should consider stopping your order if it becomes too much. Eating too, well

Price performance underground! Pizzas don't taste like they used to either. Absolutely not recommended!

Super tasty, fair price, fast, hot, best delivery service in town P.S. super friendly staff

Freddy Fresh Gera has become an absolute juice shop, the quality has been poor for months, the pizzas are just slapped together and some are inedible. I ordered yesterday around 9:00 p.m. I'm still waiting for my delivery and I suspect I won't get it anymore... The suppliers are sometimes in a bad mood, which the customer also notices. I have now ordered for the last time, Freddy Fresh is through for me!

was my favorite pizza so far, but service has clearly deteriorated When pickup was agreed by phone, a statement was received upon arrival on time that the order was currently being delivered, no previous address comparison, name or similar, none of that... extremely stupid with follow-up appointments...

An hour after placing the order, when the driver was already on his way, I got the call that my order had not been completely delivered. Food was cold, soggy and absolutely not tasty. That cannot be the claim of a franchise company.

!!!DANGER!!! Had pieces of metal on my pizza and almost broke my teeth. Management doesn't think it's necessary to react to it. This shed is a case for the health department!

So delivery horror instead of a feast 70 minutes for a pizza and some pasta and then the food comes after 2 hours so the hunger goes away so I'd rather order from the competition

Food only arrived after 2 hours and was cold. The bun on my burger was dried out but the meat was delicious. But the driver wasn't friendly at all, he threw the bacon in the corner, sorry, that's just not possible.

The delivery time is an absolute disaster! Violent. You don't even have to wait that long for your food in a luxury restaurant. Never again!

I've been ordering from Freddy Fresh for a long time now and regularly. Sometimes 3 times a month. I just think it's great. Ordering is uncomplicated, delivery is usually before the specified time, the suppliers are super friendly and the food is simply delicious! I especially like to order the burgers and I think it's great if they come with a wet wipe, as eating burgers is something people like to do.

Worst of all, drivers recklessly upload 10

I recently ate there for the first time and the value for money was definitely right. Friendly staff, fast service, gladly again :)

Hello, last night I ordered a Dubai Large pizza after a little over a month. The pizza should be with hollandais sauce, strips and champions. There was no Hollandais sauce, 3 very thinly sliced ​​champions and 4 or 5 strips, that was all the pizza was topped with. It couldn't get any drier. And that for €16.99. For the price you should be able to expect something reasonable, but not like this. I think it's a shame, I was a long-time customer. This can also scare away customers. To be honest, it had little to do with pizza. More like a piece of cardboard. Kind regards

We usually always order in advance, all deliveries are punctual at the specified time (+/- 15 minutes, you never really know what's going on on the streets), food is always delivered warm to steaming hot, dishes (pizzas, burgers, pizza rolls and pasta dishes) very tasty, friendly drivers

So far there has been no reason to complain, the food is as advertised, the employees are always friendly and correct, we were always laughingly asked by the said employee in the negative review below to stay in the apartment because a: up to the apartment door and not at it Doorstep delivery, the customer also pays for this service and b: the food does not have to be balanced by the customer through the cold stairwell... so we find the apparently distorted representation to be inappropriate and even damaging for the company and the always friendly employees .

Bestellungen immer pünktlich und warm geliefert, Speisen alle sehr lecker. Sehr netter Kundenservice.

Eigentlich weniger als 0 Sterne: 12:34 Uhr bestellt, zwei Stunden gewartet, angerufen. Uns wurde zugesichert, dass es dann innerhalb von 20 Minuten da ist. 15:15 Uhr kam die Pizza an. War zwar warm, sah aber aus wie nochmal Käse drauf und kalte Pizza wieder aufgewärmt. Der Belag, der aussah wie Käse, hatte eine komische Konsistenz, wie Grießbrei. Das ist alles andere nur kein Kundenservice und das Essen geht garnicht. Nie wieder…

Gänzlich ungeeignet für die Mittagspause! Um 9uhr vorbestellt für 12:30uhr... 13:15 kam man dann mal... natürlich Annahme verweigert, können ja schlecht ne Stunde Pause machen. Schade, qualitativ war es immer gut, aber Zuverlässigkeit ist halt durch nichts zu ersetzen.

Diesmal hamses richtig krachen lassen. Nach fast 2 Stunden Wartezeit kam das Essen nur noch lauwarm an und war noch nicht mal fertig durch und über den Geschmack kann man trefflich streiten. Gerne nicht wieder.

Das Essen ist Top. Immer gerne wieder

Heute essen bestellt , Lieferzeit angegeben mit 90 min. Da sich nach diesen 90 min noch nix getan hat angerufen und nachgefragt was mit der Bestellung is . Die Mitarbeiterin war sehr freundlich aber hat mir gesagt das dass essen jz erst in den Ofen geht. Das fand ich nicht okay . Wenn ihr nicht genügend Personal zusammenbekommt müsst ihr den Schuppen zu machen. Ganz einfach Bestellt lieber bei DOMINO’S . Die sind in ner halben Stunde bei euch 🤝🏼

Essen war okay, wie immer eigentlich, Lieferung kam auch pünktlich. ABER wir wurden äußerst unsanft vom Lieferanten in Kenntnis gesetzt, das dass Essen nur vor die Haustür geliefert wird und nicht vor die Wohnungstür. Wir entschuldigten uns und meinten das wir es anders kennen, aber wir ihm ja auch ein Stück entgegen gekommen sind und es einfach nicht besser wussten. Darauf hin meinte er in einem sehr schroffen Ton, das wir „gar nichts wissen“ würden und ließ uns dann stehen. Es ist Sonntag Abend, jeder hat dafür Verständnis. Aber so respektlos mit Kundschaft umzugehen, ist absolut nicht in Ordnung. Leider für uns das letzte mal, das wir da bestellt haben.

Leckere Pizza, zeitnahe Lieferung und alle satt und zufrieden. Immer wieder 😉

Superleckere Burger, schnelle Bearbeitung und sehr freundliches Personal. 🍔😋

Leider sehr unzuverlässig da eine Portion Pasta meist länger als eine Stunde bis zur Lieferung braucht hingegen 4 Pizzen nach ca.10min ausgeliefert werden!?!? (Luftlinie 200m) Am schlimmsten aber: Anpassungen an den Bestellungen werden teilweise ignoriert oder überlesen!!👎 Auf dem Foto zu sehen Pasta ohne Petersilie!!!

Jedes mal Top. Wir bestellen hier oft Pizza, meistens auch Burger und Snacks dazu. In aller Regel fallen unsere Bestellungen größer aus. Alles kommt heiß und frisch an, die Qualität und Geschmack sind immer super. Die Fahrer sind außerdem sehr freundlich, daher springt auch immer Trinkgeld heraus. Danke!

Leider war die Pizza kalt als sie bei uns ankam und die Salami Pizza war sehr sehr hart.

Ich habe heute Mittag unter anderem eine Hokkaido Bowl bestellt. Es war (wieder) ein Fest für Auge und Gaumen. Schade, dass ich kein Foto gemacht habe. Vor allem die „Mini Mini“ Broccoliröschen - so toll. Danke ihr Lieben. Weiter so, das ! ist der Unterschied zu den Anderen.👍 Übrigens alles, was ich ! bisher bestellt habe, ist ungelogen qualitativ hochwertig und lecker gewesen und warm wenn es das sein sollte.

Mal wieder bei Freddy bestellt und leider ein halber Reinfall. Der Burger ganz gut lecker soweit leider kalt, nun zu dem Fiasko meine Pizza kalt trocken kaum belegt nicht mal genug Tomatensoße drauf und der Rand ungenießbar...

Sehr gutes Essen, freundliches Personal. Werde wieder bestellen. Danke schön

Für die Leistung und Qualität finde ich Freddy zu teuer.

Ich sag naja. Die Lieferung hat ganze 1,5 h gedauert und dann war es nicht mal sonderlich gut. Die Wedges waren nicht knusprig und der CRISPY Chicken durchgeweicht.

Schnelle Lieferung. Allerdings war der Boden von der Pizza nicht richtig durchgebacken und die panierten Champions waren total wässrig und ungewürzt .

Lecker Pizza 🍕 immer wieder. In Gera bei Pizza einer meiner Favoriten.

Einfach perfekt. Essen sehr lecker, super nette Fahrer, verdammt schnelle Lieferung

Schnell und heiß geliefert, Pizza gut belegt und freundliche Mitarbeiter (sowohl am Telefon als auch Fahrer). :)

Mega hammer essen einfach nur gut Lieferung ist immer top bin dauergast geworden Die Pizza schmecken fantastisch

Echt netter Service und ein gutes Angebot. Geschmeckt hat es auch noch. Perfekt, wenn man nach dem Einkauf im Netto ein Hüngerchen hat. Empfehlenswert, auf jeden Fall 😊👍🏻😁

Schnelle Zubereitung und auch mit Sonderwünschen möglich - Danke :)

Schmeckt immer und liefern pünktlich

Wir bestellen schon seit Jahren und waren bisher fast immer zufrieden, jederzeit würde ich wieder bestellen :)

Hervorragendes Essen und eine schnelle Lieferung. Die Auswahl über trifft alle anderen Lieferdienste die ich bisher hatte. Ich kann es auf alle Fälle weiter Empfehlen.

Sehr schnelle Lieferung, warmes Essen und sehr guter Geschmack. Gerne wieder.

Seit Jahren regelmäßiger Kunde und komme einfach nicht davon weg. Klar dauert es an manchen Tagen etwas länger aber auch das steht offensichtlich für gute Qualität, denn wenn es nicht schmecken würde, würden nicht so viele bestellen.

Pizza sehr lecker, das Gemüse knackig frisch, Burger mit Haussauce super lecker, Röstisticks knusprig, könnten etwas mehr sein, Blätterteig mit Nougatcreme sehr lecker, aber sehr klein. Alles in allem, trotzdem wird wieder bestellt. Empfehlenswert

Schnelle und zuverlässige Lieferung. Und immer wieder lecker

Die beiden Pizzas kamen heiß an und waren super lecker. Lieferzeit war ok und ähnlich anderer Lieferanten (90 Minuten bei 9km-Entfernung).