Fratellis Downtown in Frankfurt am Main

This restaurant was recommended to us by the concierge worker at our hotel on a layover in Frankfurt. The food is amazing, service is fast and friendly, and the atmosphere is warm and welcoming. Our server not only gave us samplers of drinks but also was very helpful in recommending dishes for us to try. Would definitely recommend for people looking for a great Italian spot.

We were passing through on our way north and stumbled upon this restaurant due to traffic. When we arrived, there was a table outside, which was quite surprising for a Thursday evening at 6:30 p.m. Our food also arrived relatively quickly, almost too quickly. We had pasta and pizza, and we can't fault the taste. The staff was also very friendly.

Six of us wanted to end the evening at Fratellis Downtown as part of a professional celebration. Unfortunately, the end of the evening left a rather unpleasant aftertaste, as the service seemed unfriendly and annoyed. This is precisely why we decided not to leave a tip, which ultimately led to grumbling and arguments. Embarrassing.

We ate at Fratellis in Frankfurt Niederrad yesterday and experienced a very embarrassing and inappropriate situation. The waitress in charge did not treat us or other guests with the respect they deserved. Her manner was neither friendly nor professional. When we decided not to tip, based on her behavior and the consistently poor service, she became loud and confrontational. And she did this in front of all the other guests. This behavior is absolutely unacceptable and lacks any form of hospitality. A restaurant should be a place where you can look forward to good food and a pleasant atmosphere – not to potentially unpleasant encounters with the staff. Unfortunately, the opposite was the case here. We urge management to urgently intervene and take responsibility. Anyone who takes the restaurant industry seriously must also ensure that their employees are properly trained and act appropriately in their roles. We definitely won't be coming back; it's a shame about the potential of the place.

The food is okay, the service is bad. When I ordered the bill for 6 people, I paid almost 500 EUR and the waitress wanted a tip which is unusual in Germany. When I refused she insulted me and the other guests. We left immediately.

We went here because it was the only place open. Seems like more of a hangout spot than a place to go for an actual meal. We ordered a couple pasta dishes and they came out in a matter of minutes, which felt suspiciously quick and seems like they might have a lot of stuff pre-made and just heat it up. The staff was OK, but not the most welcoming people in the world.

Was directed to table, nice so far, then proceeded to wait fifteen minutes. No menu, no mention of any kind. Had to walk out to find another place able to actually service customers.

A delicious and atmospheric Italian restaurant

They have no idea about gluten-free dishes – I was sold supposedly gluten-free and cross-contamination-free pinsa, which ended up containing 6% wheat flour. And I explicitly stated several times that, with celiac disease, I really can't eat any gluten. In restaurants, you should know what you're offering.

We were with friends. We sat comfortably. But the steak we each ordered spoiled the mood and was terribly oversalted. It was sprinkled with coarse salt on top. The chef must have fallen in love.

Surprisingly great Italian food. Thank you so much for your hard work. Tom & Margaret Ritchie

Delicious food, cool, relaxed chef. Highly recommended.

We went for dinner, walked from the office as it was not that far and weather was great. Clearly a popular spot, was busy but I saw staff bringing out new tables and chairs to accommodate other customers. Food excellent.

There were 20 of us there and we waited 2.5 hours. The bread was dry and tasted like it was yesterday's. The waitress told us they were out of bread. Our neighbor's table was then given fresh bread. Note: Large groups will be refused pizza or burger orders. So if you're expecting pizza and are coming with a large group, you might want to consider another restaurant.

The food and service is of Italian quality. Here they have a lot of feeling for the customer and knowledge of good food. We could sit outside on the terrace. Unfortunately, the area is mainly focused on offices and therefore less attractive to look at.

A two-hour wait for food is at least an hour and a half too long! The food was okay.

Service was very bad, I just said I wanted a drink and didn't ask what exactly I wanted, and I got beer and had to take it, incomprehensible service and mentality.

Great atmosphere, my Risotto felt a bit undercooked...

Absolutely not recommended! The service is abysmal! Plates and drinks are simply slammed onto the table without asking who ordered them. You feel completely unwelcome! Never again at Fratellis!!!!!

Super delicious food and very friendly staff!

I've been here twice within two days and unfortunately I can't report anything good. On the first day, I had tagliatelle with salmon. First of all, it always takes quite a while for the food to arrive. I've eaten this dish many times in various restaurants. But here the pasta was quite dry, there was hardly any sauce on the pasta, and I had to search for the very few small pieces of salmon. I'm used to it differently. The worst, however, was a dead bluebottle that I found after I had emptied three-quarters of my plate. Unfortunately, there was no apology, other than the suggestion that I could have sent the plate back and asked for a new dish. How could I, when I only saw the dead insect on the floor? An apology with a small shot of schnapps for disinfection would have been appropriate. My companion had pasta with what was supposed to be beef fillet, which looked more like soup meat. The waitress didn't comment on this either. The next day, I had pizza, which looked good on top but was quite black underneath. I will avoid eating here in the future if possible.

Good food, fast service, reasonable price

Top restaurant with great service and delicious food - would love to come back

Very tasty and very friendly. I was surprised to be able to get Italian dishes that weren't on the menu; it was absolutely no problem and simply fantastic! I'd be happy to go back…

I was there in the evening after a trade fair visit. The menu was small, but it sounded good. The slight pressure when choosing and eating was annoying. The food itself was average at best. The beef fillet was unseasoned, with no roasted flavor. The pasta was okay, but the sauce was boring. The panna cotta could have been a ready-made one from the supermarket. The farewell was really bad, when the boss obviously checked with his waiter with his thumb to see if I had paid. Somehow inappropriate for a restaurant that isn't even cheap. I wouldn't go there again.

The food was delicious! The service was standard. The ambiance was also above standard.

Busy! Have something to eat in the evening! That's how it works. Hunger is the best cook

If you are staying in one of the surrounding hotels, it is a great option for dinner. A nice atmosphere and delicious Italian delicacies. I especially recommend their pizzas and pistachio soufflé.

Nice staff, especially the waiters. The young man was very nice.

Outstanding food! Top-notch service, and it was a very pleasant experience. You have to eat here at least once if you're in Frankfurt!

The dishes were delicious and the staff very professional and welcoming. An address to register!

Pizza very good Service top Mega ambience It's a shame, I'm only here for 1 day. But definitely not for the last time 👌

Ambience like the previous one before Corona. Lunch sounds better than it is served. Beef fillet strips fried too long, a bit hard and dry. Baked fish is not a nice piece in breading but individual, small, even dry pieces. If the service had been quicker, he could have sold a second glass of wine.

Overpriced. Almost €7 for a 0.5l cola. Pasta with pesto and burrata comes with half a burrata at almost 20€ price.

Good lunch menu, a bit noisy, good service!

Highly recommended. Balanced menu, good quality, top service. Modern atmosphere, but not for quiet moments

A very nice restaurant, perfectly located for a lunch break or business lunch. The staff there are very unfriendly. We will no longer be guests there.

Soup, pasta and dessert average in taste but expensive. Service was nice but completely overloaded, so orders were only carried out after repeated inquiries. When the dining room is full, the noise is extremely loud, making conversation at the table impossible

Since it was very crowded, the noise level was extremely high!

Eating in the restaurant after work. Very crowded, looks loud, chairs and table not comfortable. The food, whether pasta 🍜 or pizza 🍕, is very tasty. Very good service, the dishes were prepared quickly. Price performance is absolutely okay if you don't take appetizer plates and water bottles.

I was there by accident. It was the only restaurant near Motel One. I was even more surprised by the food. I thought it was Italian. Actually, you don't know what it is. The 350 gram entrecôte was excellent. Perfectly fried with potatoes and vegetables. Bernaise sauce was out, so I used mustard sauce. Much better than the Bernaise. Before that there is warm flatbread with this Spanish garlic sauce. I can't remember the name. Absolutely recommended.

Good service but I have had much better Italian food. But still it is ok 7/10 I say.

Tried lasagna. It was delicious.

Nice staff. Excessive prices. A scoop of ice cream with fruit over 10 euros etc

Very tasty food and clean location. The service is also top.

Tasty food. I enjoyed my pizza and the spaghetti carbonara was good

Landed relatively late in Frankfurt only to find the bar and restaurant in the hotel closed (on a Saturday, shocking I know). Which turned out to be a godsend, as we stumbled about this wonderful Italian restaurant, which also happens to be named like my favourite band. Service, food and drinks outstanding. Spaghetti cacio e pepe, spicy salami penne, tiramisu, everything was perfect. Grazie mille ❣️

A bit cramped and the chairs could be more comfortable, but very tasty and friendly

Nice friendly staff. Great food high quality

The restaurant was very clean and well maintained. The staff and owners were very nice and polite. The food was simply great, if we are in the area again we would like to come back.

The food is really highly recommended. The employees were very friendly, but a bit overwhelmed. We had to wait quite a long time for the drinks and it wasn't that easy to order more.

Great place to eat. Food was more than excellent and arrived quickly. The waiter came to serve me very quickly and they were very professional about everything. Overall a nice restaurant and I would come again.

There were 17 of us, so we only got a small menu because "the kitchen wouldn't be able to do that otherwise." We were given 3 starter platters (not ordered), which later cost €16.25 per person. cost. So a total of €243. Or €81 per record - completely exaggerated, especially if you don't communicate this beforehand. The same thing happened with 8 water bottles that were left on the table without being asked and paid for later. Communication would have helped. When paying, I expressed my surprise, which resulted in loud, aggressive behavior from the waitress. Then I didn't get to say anything else. The customer is NOT king here, there is still a lot to learn. Never again!

Super tent, super food! Not much choice to sleep in the area, but we are happy that the food quality is very good here! Fresh and tasty as it should be

I ate a pizza with pistachios. For 17 euros I found the price-performance ratio outrageous. We were there as a group. And were offered starters. Per guest for 16.25 outrageous. A record therefore costs 80 euros. BOTTOMLESS. As a group we only received a small card. I've never experienced this before: I can't get pizza in a pizzeria. I'm definitely not going there anymore. A colleague was even spoken to rudely. NOT RECOMMENDED

We were there as a group. Company event. A totally overpriced antipasti plate was served to you (a plate of antipasti was intended for 5 people, which you were only told afterwards. Price €16.25 per person😳). After complaining you were insulted, which would be a shame to condemn a high-quality Italian restaurant like that. Food was okay. Prices but overall not justified.

- good price performance - Pasta very good! - relative cheap wine but good!

Delicious food, friendly service and the ambience is fine for the location. I didn't find the food there to be anything special but I would come back.

Nice Italian restaurant, but in the middle of the office district, so the atmosphere isn't quite as nice. Food delicious, staff very friendly!

Incredibly rude, unfriendly staff.

Excellent food. From the starter plate, to the main course, to the dessert, everything was very tasty. Steak had the desired cooking point. Very good wines. Staff very friendly and always up for a joke.

Very tasty Pizza Diavolo. The topping was very tasty, but the absolute highlight was the base. I had never tried anything as crispy as a pizza base before. I'm looking forward to my next visit when I'm in the area again.

Beste Spaghetti Bolognese die ich seit langem gegessen habe. Restaurant ist sehr empfehlenswert, komme gerne wieder.

The restaurant is located in the industrial area and offers an outdoor terrace and indoor seating. Therefore, unfortunately, there is a slight deduction in the stars. What surprised me very positively was the "little greeting" from the kitchen, which included olives, delicious baguette and a dip, and this at lunchtime! The service was very courteous and friendly. Very easy to reach on foot from my motel!

The food was very good, price, performance was right. Staff very nice

Food was great! Top quality, perfectly prepared. Waiters very friendly and quick. Furnishings also attractive.

Unfortunately very loud. Unfortunately, it's not the right location for a quiet evening that you want to enjoy while eating.

Quality food and very little wait. Too bad the room is extremely noisy.

The food is very tasty and, even though the entire terrace was full, everything went relatively quickly. The service could be friendlier.

Had, to my surprise, one of the best pizzas ever.

Food excellent. Waiting staff surly

Unfriendly service. Choice of seating is not permitted. Food not that special.

Bad value for money. The food is okay, but you would expect more for the price. The service needs a lot of improvement and you don't feel welcome from the moment you enter the restaurant.

Great food, beautiful outdoor area, holiday feeling and child-friendly. Simply great.

Basically, there is a solid restaurant, but it offers overpriced prices and has different menus. The food was ok. The service, on the other hand, is questionable and could be improved. The food was carelessly pushed onto the table. This is where quantity counts more than class. Fast processing with new guests constantly being accommodated in the hotels near the airport.

Good place for Italian dishes. I liked it.

Delicious sandwich and good selection

A nice little restaurant with good food and friendly staff. We often come here during our lunch break, so far everything has always been tasty 🙂

We were there today on a Friday evening, the food and service were great! The large appetizer platter was really excellent! Only recommended!

The shop is always very busy, even though the food is mediocre. When ordering a recommendation from the service, always ask for the price, otherwise there will be nasty surprises!!!

The pizza was ok. Unfortunately the service was nothing.

Unfortunately we couldn't order from the normal menu, apparently because the shop was too full and the kitchen couldn't handle it. The food was mediocre - steaks and fish not good or not well fried, noodles had a boring taste. The service was either absent or, if there was, not friendly. It's a shame, given the prices you should expect better.

Nach einer langen Wartezeit kam katastrophales Essen: Fisch versalzen und angegammelt, Gemüsebeilage auch angegammelt und Kartoffel fetttriefend.

Very tasty pizzas but the pasta is also excellent

The starter carpaccio was delicious, the main course “Tagliatelle with pine nuts and fresh (!) pesto” was unfortunately ready-made pasta (which is basically okay) with pesto from a jar! The employees even showed it to us, it tasted like Barilla Genovese, so really not spectacular…. A note when ordering would have been nice, or please change the text on the card, because you don't have to go to an "Italian" and pay €15 for that...what a shame!

Too little too expensive food. Taste good.

Really underrated with 4 stars. Top service, super friendly staff and the food (pizza and steak) was exceptionally good. Thank you for everything

The restaurant looks small and cozy and has a nice ambience, but the enormous noise is annoying. The quality of the food is great, as a larger group (15 people) we “only” had a small menu. The selection is small but completely sufficient (for people without eating restrictions). In terms of price, I rate it as "big city level" (as a child from the country), price/performance is completely fine. Nice evening all in all.

Cozy appearance. Good food, just soak a little too much salt for our taste. Service is okay, polite and a bit surly, which puts a dampener on the atmosphere.

Frankfurt's national drink/Äppelwoi was "around". Foul taste was blamed on variety. Manufacturer be hail, but the glass print was rapeseed. Pizza came to the table lukewarm (plate cold). Looked delicious, but after 2 pieces it was completely cold due to a blunt knife. The restaurant was ultimately completely full (17. 30-7.30 p.m.) but conversation over the table is not possible due to "poor acoustics". After a smoke break in front of the door, an external smell of food; Extremely stuffy inside with only a maximum of 10 degrees outside temperature. There is still room for improvement. For a cozy evening for two or more - indoors - who want to be able to have a conversation, unfortunately not a recommendation. Certainly better outside if the season is right. Prices correspond to Frankfurt city standards; Rent in an office city is probably cheap.

Swhr delicious food, unfortunately we were the only table that didn't receive bread with dip as a starter.

Upon entering, the restaurant looks neat and modern. However, the food is of poor quality. I had the risotto, which was more like a plate of boiled rice with some vegetables mixed in. It was dry and way too salty. My dining companion had the Caesar salad, but the chicken breast was very dry. Beforehand we had a plate with various antipasti. This looked messy and covered in too much sauce. At one point the waiter removed my plate and a minute later asked if I had finished the antipasti so he could clear the antipasti. But in the meantime I no longer had a plate. Foreign! This restaurant is a disgrace to the deservedly good reputation of Italian cuisine. Shame!

Unfriendly service. Pizza Diavola is not like an Italian original. It tastes ok, but it can not be recommended.

Wir waren zu einem Geschäftsessen dort. Das Restaurant war rappelvoll. Leider eine Akustik wie in einer Bahnhofshalle. Man konnte sein eigenes Wort nicht verstehen. Entspannte Gespräche waren nicht möglich! Das Essen war leider überhaupt nichts Besonderes, sehr übersichtlich und dafür sehr teuer. Penne in Tomatensoße mit Filetspitzen leider mehr als langweilig. Die Kollegin hatte ein 5 cm dickes Steak, bei dem höchsten 1 cm am Rand gebraten war, trotz medium Ansage. Das Blut lief nur so über den Teller. Bedienung sehr freundlich und aufmerksam. Ich werde das Restaurant nicht nocheinmal besuchen, da gibt es bessere.

Guter Service,aber sehr laute Geräuschkulisse

Sehr gutes Essen, angenehme Atmosphäre und gutes Personal. Leider ist es Abends recht laut, so das ein sinnvolles und entspanntes Gespräch mit den Kollegen nicht ganz einfach ist.

Einfach überteuertes Essen mit Imbiss Qualität

Köstliche Trüffel Pasta und das Dessert war auch prima!

I was in the restaurant 2 weeks ago with a group of colleagues and most of us agreed it was a terrible experience. First they took us for idiots when they just offered us the menu of specials with the most expensive dishes, when we asked for the regular menu they made everything possible for not providing it, so we had to order from the specials. 6 of us ordered rib eye steak, when they placed the dish in front of me the meat was smelly, like when it's passed 2 days. We tried to eat it but most of us could not so the dishes were returned to the kitchen half way eaten. I'm talking about a dish that costs 33 €. The compensation we received was an invitation to the dessert for those who wanted which in my opinion it was not good enough. They should have changed our dishes for something else. Like I said terrible experience on top of ripping us off with the menu.

Sehr schönes italienisches Restaurant, auch unter der Woche sehr gut beucht, daher empfiehlt sich eine Reservierung. Meine Pasta hat sehr gut geschmeckt, die Pizza am Nachbartisch sah auch sehr gut aus. Durch die große Menge an Gästen ist es allerdings recht laut.